2002 Dodge Ram complaints

NAR 05/21/2003 *MR THE CONSUMER EXPERIENCED PROBLEMS WITH GEAR SHIFTS. DEALER NOTIFIED. *CB

THE VEHICLES ROTORS WARPED WHICH CAUSED EXTENDED STOPPING DISTANCE. *NLM

WHILE DRIVING 65 MPH A NOISE COULD BE HEARD COMING FROM THE PASSENGER SIDE TIRE. IT WAS DISCOVERED THAT THE VALVE STEM LEAKED AIR AND CAUSED THE RIMS TO RIDE THE TIRE. *NLM *TS

WHILE DRIVING, THE TAIL GATE DISCONNECTED FROM THE VEHICLE. *JB

THE CLOCK SPRING WAS REPLACED 3 TIMES, THERE WAS A PROBLEM WITH THE DOOR LOCKS, SPEAKERS, AND BODY SCRATCHES. ALSO NO KEYLESS ENTRY AS PROMISED WHEN THE VEHICLE WAS PURCHASED. *AK ALSO THE PASSENGER DOOR REGULATOR WAS REPLACED, THE ROOF SEAM LEAKED WATER *JB

WHILE DRIVING IN INCLEMENT WEATHER THE DRIVER SIDE DOOR WOULD NOT CLOSE ALL THE WAY WHICH CAUSED WATER TO COME INSIDE OF THE VEHICLE. *NLM

THERE WAS A RECALL IN REFERENCE TO THE REAR AXLE FLANGE WELDS WHICH MAY FATIGUE AND CAUSE THE CALIPER TO ROTATE. MR THE LOCAL DEALER INFORMED THE CONSUMER THAT THERE WAS A BACKLOG ON THE REPAIR PARTS AND WERE UNABLE TO MAKE THE REPAIRS ( RECALL #02V159000). SCC *NLM

I BOUGHT A 2002 DODGE RAM 1500 QUAD CAB AND JUST RETURNED HOME FROM BRINGING MY VEHICLE TO THE DODGE DEALERSHIP. I HAD ASKED THEM TO CHECK OUT THE SHAKING THAT I EXPERIENCED DURING BRAKING. THEY INFORMED ME ALL FOUR ROTORS ARE WARPED AND THE SURFACE COULD NOT BE CUT BECAUSE THEY WOULD BECOME TOO THIN. AT THIS POINT THE DEALERSHIP WANTS ME TO SPEND $800.00 TO CORRECT THE PROBLEM. BEING THAT THIS IS A SAFETY ISSUE AND FROM WHAT I HAVE READ ON THE INTERNET A WIDESPREAD ISSUE WITH THE ROTORS THAT IT SHOULD BE COVERED UNDER THE WARRANTY.*JB

WHEN THE VEHICLE STARTED OUT BETWEEN 15 - 17 RPMS, THE VEHICLE VIBRATED. *JB

THE 5 SPEED TRANSMISSION, EQUIPPED WITH 3.55 GEAR RATIOS, WAS UNABLE TO PULL THE CONSUMERS 20 FEET. TRAILER. MR SCC *JB

RECALL REPAIR 02V159000 CONCERNING TRUCK AXLE FLANGES WELD WHICH MAY FATIGUEAND ALLOW BRAKE CALIPER TO ROTATE, CAUSING REAR BRAKE TUBE TO AND LEAK, RESULTING IN A PARTIAL BRAKE LOSS AND EXTENDED STOPPING DISTANCE WERE NOT DONE BY DEALER DUE TO LACK OF PARTS. *AK

THE VEHICLE WAS INVOLVED IN AN ACCIDENT, AND THE AIR BAGS FAILED TO DEPLOY. *JB

CHECK ENGINE LIGHT KEEPS COMING ON. *NLM

CHECK ENGINE LIGHT COMES ON -- RAN ON DRB III FOUND DIAGNOSTIC TROUBLE CODES"S SET FOR NO COMMUNICATION FROM TCM TO PCM CALLED TEC LINE WAS TOLD TO REPLACE PCM RESET VALUES ROAD TESTED VEHICLE-- MOD PO 8035029 * (1) WAS TOLD WIRE CONNECT TCM * (2) REPLACED PCM -- RENTAL01/22/03 - 02/06/03. *NLM

CHECK ENGINE LIGHT APPT. 02/20/03 REY M 03/06/03 CALLED ME. 4:30 + - PM ABOUT PART 4 CLUSTER , ARRIVED 11:15 AM 02/07/03 ASKED 4 BILL BOYD, SERVICE DIR. STATES U WILL B TAKEN CARE OFF. JIMMY LAWRENCE CALLED IN, GENERAL. SALES MANAGER. DOESN'T LIKE MY REACTION, STORMS OUT TO SEE BILL B, WHILE MY RAM IS BEING APPRAISED FOR VALUE, NEW CREDIT FORM IS BROUGHT OUT BY ART AGGUIRRE, SALES AGENT STATES HE NEEDS TO CHECK MY CREDIT TO SEE WHAT KIND OF INTEREST RATES I CAN GET, I STATE I'M NOT HERE TO DO ANOTHER APP GETS ME TO SEE JIMMY, I TELL HIM I'M DRIVING A RENTAL MORE THAN MY OWN, I MENTION YOU HAVE BEEN PAYING FOR A RENTAL AND STATES HE DIDN'T CARE, DEALERSHIP SPENDS THOUSANDS OF DOLLARS ON RENTALS, AND THAT I WAS CRAZY IF I THOUGHT I WAS GOING TO GET ANOTHER VEHICLE. IT'S ONLY A BULB HE SAYS, AND IF THE VEHICLE IS DRIVABLE YOU DRIVE IT! WOW! AND THREATENS TO CALL POLICE TO ESCORT ME OUT, ART AND I GO TO BILL, WHICH IS ALSO UPSET STATES I 'M NOT GOING TO GIVE YOU ANOTHER VEHICLE, MY WIFE IS CRYING, SHE'S UPSET AND I'M UP SET. I TOLD BILL YOU TOLD ME YOU WERE GOING TO CALL A CHRYSLER REP. AND NOTIFY ME FOR A MEETING . MY TIME'S VALUABLE AND I NEED A DEPENDABLE VEHICLE, IN TIME HE REACTED BETTER, I'VE BEEN HERE #'S X"S AND SPEND 4 - 6 HRS HERE. I DON'T LIKE IT. I SHOULD BE HERE FOR REGULAR. SERVICE ONLY. MY RAM HAS BEEN HERE 4 #'S CHECK ENGINE LIGHT, ALIGNMENT (PULLING LIGHT) DOORS ADJUSTED., WIRING TO TCM, CONNECTION TO PCM, COMPUTER CHANGED, LET US DO PILOT TESTING, RIGHT FRONT HA

LEFT FRONT CONTROL ARM WERE NOT REPLACED, ONLY THE BRAKE PADS. DEALERSHIP CLAIMED THIS WOULD FIX THE PROBLEM. HOWEVER, THERE WAS STILL A CLANKING NOISE AT FRONT LEFT AND RIGHT WHEEL AREA. CONSUMER'S INSPECTION REVEALED THAT ON BOTH SIDES THE PIVOT ARMS WERE LOOSE AND HAD ROTATED SEVERAL TIMES HITTING THE SUSPENSION ARM FRAME MOUNT AREA AND THERE WERE GOUGES IN THE FRAME MOUNT. FURTHER INSPECTION ALSO REVEALED EXHAUST LEAK ON THE BOTTOM SIDE OF THE MUFFLER AT THE BACK WELD OR SEAL OF THE UNIT. CONSUMER PLANNED ON TAKING VEHICLE TO ANOTHER DEALERSHIP. *TT *JB *TS

ODI #768732: BRAKE PADS WERE REPLACED. HOWEVER CLANKING NOISE AT FRONT LEFT AND RIGHT WHEEL AREA STILL EXISTED. INSPECTION REVEALED PIVOT ARMS HAD ROTATED, MAKING CONTACT WITH THE SUSPENSION ARM FRAME MOUNT AREA WHICH CAUSED GOUGES IN THE FRAME MOUNT AREA. FURTHER INSPECTION REVEALED EXHAUST LEAK FROM BOTTOM SIDE OF MUFFLER. *TT *JB

THE VEHICLES STEERING, TRANSMISSION AND SUSPENSION FAILED. *AK *NLM

STEERING HAS PULLED TO THE RIGHT CONTINUOUSLY AND CONSISTANTLY SINCE PURCHASE. HAVE FOLLOWED ALL PROCEDURES INCLUDING: BEEN TO SERVICE DEPT. 6+ TIMES, NOTIFIED DAIMLER CHRYSLER, ETC. TOLD THERE IS NOTHING WRONG WITH THE STEERING AND I AM OUT OF LUCK. IT IS A "LEMON". I AM FILING A LAWSUIT.

WHILE DRIVING ALONG THE FRONT END MAKES NOISES. BUT IF YOU HIT A BUMP OR IF THE ROAD IS SPLIT, AND IT GETS BUMPED THE STEERING ON THE TRUCK WILL SNATCH AND THROW YOU AROUND. I HAVE NOTICED THIS MANY TIMES. MY WIFE SAID IT DOES IT ALL TIME. I WAS NOT EXPECTING IT TO DO THIS WILL TRAVELING AND NEARLY WRECKED. I BELIEVE THERE IS SOMETHING WRONG WITH THIS TRUCK.

THERE WAS A LOUD NOISE COMING FROM THE VEHICLE.*JB...........*AK

TRANSMISSION HITS HARD WHEN TAKING OFF AND WHEN SLOWING DOWN, DEALER HAS PUT IN NEW TRANS. AND COMPUTER, BUT THIS TRUCK STILL HAS SAME PROBLEMS

THE STEERING WHEEL WAS UNABLE TO TURN.*JB

TRUCK HAS BEEN IN THE SHOP FOUR TIMES FOR THE TRANSMISSION. CONSUMER STATES THAT WHILE DRIVING IT FEELS AS THROUGH THE TRANSMISSION IS SLIPPING. PH

RACK & PINION STEERING LEAKS AND VERY HARD TO TURN WHEN VEHICLE IS COLD, HAS BEEN REPLACED TWICE AND STILL A PROBLEM, ALSO SEVERE CORROSION OF FRONT BUMPER, IS ORDERED AND WILL BE REPLACED.

WHILE TRAVELING ON THE HIGHWAY THERE IS A LOUD VIBRATION AND BUMPING NOISE. PLEASE FURNISH ADDITIONAL INFORMATION DEALERSHIP IS AWARE OF THE PROBLEM. *NLM

CONSUMER STATES THAT THERE ARE HOLES IN THE BACK OF THE STEERING WHEEL AND KEYS GET CAUGHT IN THE IGNITION. PLEASE PROVIDE ADDITIONAL INFORMATION. *TS

WHILE TRAVELING BETWEEN 45 TO 65 MPH, WHEN VEHICLE DRIVES OVER UNEVEN PAVEMENT THE VEHICLE REARS OFF TO THE RIGHT. DEALER CONTACTED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS

DRIVER'S SEAT ROCKS BACK & FORTH WHEN ACCELERATING & STOPPING. SEEMS TO BE PREVALENT ON ALL 2002 DODGE RAMS. DT

AT 25 MPH OUR VEHICLE T-BONED ANOTHER VEHICLE TRAVELING APPROXIMATELY 50 MPH. THE OTHER VEHICLE IS COMPLETELY TOTALED, AND THERE IS EXTENSIVE DAMAGE TO THE FRONT END OF THE TRUCK. THE WHOLE FRONT END OF THE TRUCK IS PUSHED BACK AND SHIFTED TO THE LEFT SIDE OF THE VEHICLE, AND THE FRAME OF THE TRUCK IS BENT. DESPITE THE MAJOR DAMAGE, THE AIR BAGS FAILED TO DEPLOY. CONTACTED CHRYSLER AND REPAIRS ARE ON HOLD UNTIL INVESTIGATED. CHRYSLER REFUSES TO PROVIDE ANY INFORMATION ON THE STATUS OF THE INVESTIGATION. DT

NO SUMMARY. DT

PULLED OFF INTERSTATE FOR GAS AND HEARD REAR DIFFERENTIAL MAKING A LOUD GRINDING NOISE. VEHICLE WAS PULLING A SMALL UTILITY TRAILER. PAINT HAS BEEN BUBBLING OFF THE DIFFERENTIAL. DEALER FOUND ENTIRE DIFFERENTIAL AND REAR AXLE BEARINGS NEEDED TO BE REPLACED. REPAIR WAS DONE AT DEALERSHIP, AND UPON RETURNING HOME, THE REAR END FAILED AGAIN , SAME SYMPTOMS. ENTIRE DIFFERENTIAL AND REAR AXLE BEARINGS WERE REPLACED A SECOND TIME.***** DIMS 11 IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS******769323. *AK *JB

DRIVER'S SIDE MIRROR CAME OUT OF SOCKET WHILE MANUALLY FOLDING IN FOR CAR WASH 7/02. REPLACED BY DEALER AT THAT TIME. PASSENGER SIDE MIRROR CAME OUT OF SOCKET DURING MANUAL FOLD IN FOR CAR WASH 10/02. REPLACED BY DEALER. I WAS TOLD THERE WAS NO KNOWN DESIGN DEFECT AND REPLACEMENT MIRRORS HAVE THE SAME DESIGN. THIS COULD BECOME A SAFETY ISSUE IF IT OCCURS WHILE DRIVING. DT

AFTER VEHICLE HAS GONE IN REVERSE AND BRAKES ARE APPLIED, AND AGAIN WHEN PULLING FORWORD AND BRAKE IS APPLIED, THERE IS A "CLANKING NOISE" AS IF MAYBE A LOOSE BRAKE CALIPER. IT HAS BEEN TAKEN TO A DEALERSHIP FOR REPAIRS 3 TIMES TO NO AVAIL. THE FIRST TIME, I WAS TOLD THAT I JUST NEEDED TO TIGHTEN MY WHEELS. THE SECOND TIME THE (RT) UPPER AND LOWER CONTROL ARMS WERE REPLACED. THE THIRD TIME THE LEFT CONTROL ARMS WERE REPLACED AS WELL AS THE BRAKE PADS. ALL THIS WORK IS BEING DONE TO A NEW TRUCK AND THE MECHANICS DON'T EVEN KNOW WHAT IS WRONG WITH IT. THEY ARE SIMPLY REPLACING THINGS THAT THEY THINK IT MIGHT BE. I-AM VERY CONCERNED AND FRUSTRATED BECAUSE I HAVE A NEW TRUCK THAT IS CONSTANTLY IN THE SHOP AND I NOW HAVE NOTHING TO DRIVE. PLEASE HELP. DT

VIBRATION IN FRONT END AT ALL SPEEDS AFTER 30 MPH. DT

ON THE SAME DAY AS PURCHASE, CONSUMER WAS INVOLVED IN A VEHICLE ACCIDENT. THE VEHICLE SUSTAINED SEVERE DAMAGE TO THE FRONT END AND WAS DEEMED TOTALED BY THE INSURANCE COMPANY. DESPITE THE SEVERITY OF THE CRASH, THE AIRBAGS FAILED TO DEPLOY. *JG

FOLDING SIDE MIRROR SPRING MECHANISM FAILED CAUSING THE MIRROR TO "FLOP" AGAINST THE SIDE OF THE VEHICLE. THESE MIRRORS ARE DESIGNED TO BE FOLDED IN AND OUT FOR CLEARANCE AT DRIVE-UP WINDOWS, CAR WASHES, ETC. THE PASSENGER SIDE MIRROR FAILED WHILE DRIVING IN EARLY SEPTEMBER AND WAS REPAIRED UNDER WARRANTY BY THE DEALER IN MID-SEPTEMBER ON 10/19/2002. THE DRIVER SIDE MIRROR FAILED, THIS TIME WHILE FOLDING IT BACK OUT FROM THE "IN" POSITION TO THE "NORMAL" POSITION. SINCE THERE IS NO WAY TO "RIG" THE FAILED MIRROR IN PLACE SO THAT THE DRIVER CAN USE IT, AND BECAUSE OF THE LONG WAIT FOR A REPLACEMENT PART, THIS DEFECT PRESENTS A SERIOUS SAFETY HAZARD. DT

VEHICLE EXCESSIVELY VIBRATES AT AROUND 40-50 MPH. BROUGHT IT TO THE DEALER 3 TIMES AND FINALLY ON THE 3RD VISIT THEY DIAGNOSED THE PROBLEM AS THE TORQUE CONVERTER LOCKED UP AT 45MPH CAUSED BY LUGGING DOWN THE ENGINE. THEY SAID IT WAS NORMAL FOR THIS STYLE OF TRUCK, BUT THEN SAID THEY CAN ONLY WAIT FOR TSB AND POSSIBLE TRANS CONTROLLER FLASH. THIS PROBLEM IS AN ANNOYANCE AND SHOULD BE DEALT WITH AS SOON AS POSSIBLE. DT

CONSUMER STATES THAT IN A FRONTAL COLLISON NONE OF THE AIR BAGS DEPLOYED ON IMPACT. TS

REAR END STARTED HOWLING VERY LOUDLY. SHE STARTED SLOWING DOWN WHEN THE REAR END LOCKED UP AND THE DRIVESHAFT FELL OUT ONTO THE ROAD. MR

TRUCK VIBRATES A LOT ON THE HIGHWAY. NLM

TRANSMISSION SHIFTING ERRATIC, CLIMBING GRADE WILL NOT SHIFT DOWN TO LOWER GEARS AND THEN HARD GAS WILL CAUSE IT TO DOWNSHIFT, BUT THEN IMMEDIATELY RETURN TO LOWER GEAR. WHEN OVERDRIVE TURNED OFF, CANNOT GET TO DOWNSHIFT AT ALL.*AK

WHEN VEHICLE GOES OVER A BUMP REAR END SKATES AROUND, AND IT FEELS AS IF VEHICLE IS GOING TO LOSE CONTROL.*AK *JB

WHILE DRIVING AT ANY SPEED AND WITH NO WARNING THE TRANSMISSION WILL SLIP FROM 2ND TO 3RD GEAR AND WILL MAKE A LOUD NOISE. IT WILL BE HARD FOR CONSUMER TO CONTROL VEHICLE. DEALER NOTIFIED.*AK

WHEN VEHICLE IS AT A COMPLETE STOP AT IDLE, VEHICLE WILL QUIT RUNNING OR REV UP TO 1000 RMPS, AND LURCH FORWARD. CONTACTED DEALER, WHO INFORMED CONSUMER THEY WERE AWARE OF THE PROBLEM, AND THEIR QUICK SOLUTION WAS TO LEAVE AIR CONDITIONER ON.*AK *JB

BOTH OUTSIDE MIRRORS FAILED. THE SPRING LOADED MECHANISM THAT HOLDS THE MIRRORS IN PLACE FAILED. I CONTACTED THE DEALERSHIP TO ORDER THE PARTS AND LEARNED THEY ARE ON BACKORDER AND WILL BE ABOUT TWO WEEKS TO GET REPLACEMENTS. I ALSO CONTACTED THE CHRYSLER CUSTOMER SERVICE NUMBER AND WAS TOLD THEY HAD NO IDEA IF ANY CHANGES WERE BEING MADE TO THE PART OR NOT. IF THEY REPLACE THESE MIRRORS WITH THE SAME THING THEY WILL MALFUNCTION AGAIN. THIS IS A LARGE TRUCK, YOU NEED OUTSIDE MIRRORS TO DRIVE IT. YOU NEED THE MIRRORS TO SEE THE VEHICLES BESIDE YOU. A RECALL SHOULD BE DONE TO ENSURE THAT THE PROPER CHANGES ARE MADE TO THESE COMPONENTS. I WAS TOLD THERE WERE 1500 OF THESE MIRRORS ON ORDER, SO EVIDENTLY I AM NOT THE ONLY ONE WITH THIS PROBLEM.*AK

THE DRIVERS SIDE MIRROR CAME LOSE ON THE FREEWAY. I HAD TO GO TO THE DEALER TO FIX IT. I THINK DODGE SHOULD RECALL THE MIRRORS, BECAUSE THIS COULD CAUSE A MAJOR ACCIDENT. THIS COULD ALSO CAUSE DAMAGE TO THE TRUCK, POSABLE EVEN BREAKING THE GLASS OUT OF THE DOOR OR WINDSHIELD! THIS WOULD MOST LIKELY RESULT IN A DEADLY CAR ACCIDENT. IF IT WASN'T A POWER MIRROR THE CORDS WOULDN'T HAVE STOPPED IT, AND INSTEAD OF THE IT JUST DANGLING THERE IT WOULD BECOME A PROJECTILE WHICH COULD KILL A PEDESTRIAN! OR DAMAGE ANOTHER CAR. THE PROBLEM IS SO SMALL THAT DODGE COULD FIX THE PROBLEM EASILY AND COST AFFECTIVELY, AND AVOID ALL THE BAD PRESS. *AK

TRANSFER CASE IS LEAKING, VEHICLE HAS BEEN TAKEN INTO DEALERSHIP FIVE TIMES ALREADY FOR TRANSFER CASE LEAK, BUT SOLUTIONS DO NOT WORK. *AKCONSUMER RECEIVED NO HELP FROM THE DEALERSHIP. CONSUMER IS REQUESTING REPLACEMENT OF VEHICLE. ALSO THERE WAS A NOISE COMING FROM THE FRONT OF VEHICLE, THE PASSENGER QUAD DOOR WILL NOT OPEN WITH THE INNER HANDLE, THE LOCK RODS WERE OUT OF ADJUSTMENT. *JG

MY TRUCK STALLS UNEXPECTEDLY UP TO 3 TIMES A DAY ALMOST ALWAY IN THE EVENING. THIS HAPPENS WITHIN THE FIRST 3 MILES THAT I DRIVE. THE TRUCK IS THEN VERY HARD TO GET STARTED AND KEEP RUNNING. I HAVE HAD THE TRUCK IN FOR SERVICE 3 TIMES, AND HAVE ALSO CONTACTED THE CUSTOMER SERVICE CENTER AND REPEATEDLY GET UN RETURNED PHONE CALLS. THIS TRUCK IS LIFE THREATENING TO ME MY FAMILY AND ANYONE ELSE THAT IS AROUND WHEN THIS HAPPENS.*AK

DRIVERS SIDE EXTERNAL REARVIEW MIRROR BASE "SNAPPED". IT NOW SWIVEL'S LOOSELY WHEN DRIVING PREVENTING NORMAL/SAFE USAGE.*AK