CONSUMER RECEIVED RECALL #00V13500 CONCERNING IGNITION SWITCH FAILURE. CONTACTED PERFORMANCE DODGE IN GLENDALE, AZ. DEALER CLAIMED THERE WERE NO PARTS AVAILABLE , DID NOT SET UP APPOINTMENT FOR CONSUMER . CONSUMER HAS BEEN WAITING FOR A LONG PERIOD OF TIME, AND HAS ALSO CONTACTED OTHER DEALERS. BUT, CAN NOT GET RECALL REPAIRS DONE.*AK
1996 Dodge Ram complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →
CONSUMER RECEIVED RECALL 00V135000/ MANUFACTURER'S RECALL 875 FOR IGNITION SWITCH. VEHICLE WAS TAKEN IN TO BE REPAIRED, THE JOB WAS NOT COMPLETE. DEALER TOLD CONSUMER THE REMAINING PROBLEM HAS NOTHING TO DO WITH THE RECALL.*AK
CONSUMER DECLINED RECALL REPAIR (00V-135) DUE TO DEALERSHIP SCHEDULING PROBLEM. *MJS
WHILE DRIVING AT 55 MPH HOOD LATCH GAVE WAY, CAUSING HOOD TO FLY UP ON THE WINDSHIELD. DEALER HAS BEEN CONTACTED.*AK
FUEL PUMP WENT OUT WHILE SETTING AT A GAS STATION, I SHUT OFF THE ENGINE, PUT GAS IN AND THE PUMP MUST HAVE DIED RIGHT THERE, THIS HAS HAPPENED TO MY FATHERS TRUCK ( A 1994 DODGE) AND A NEIGHBORS TRUCK (AFTER 1994 DODGE) ALSO.*AK
WHILE DRIVING VEHICLE LOCKED UP, AND CONSUMER LOST CONTROL OF VEHICLE, CAUSING A MAJOR CRASH, WHICH RESULTED IN VEHICLE TOTALED, AND 1 FATALITY. NO ONE DETERMINED THE CAUSE OF THE CRASH.*AK
RECALL # 00V135000 DAIMLERCHRYSLER/IGNITION SWITCH; AFTER ARRIVING FOR SCHEDULE APPOINTMENT, OWNER WAS INFORMED THAT PARTS WERE NOT AVAILABLE TO CORRECT CAMPAIGN. OWNER CALLED 6 OTHER DEALERSHIPS. NO PARTS ARE AVAILABLE TO CORRECT CAMPAIGN. PARTS WILL NOT BE AVAILABLE FOR OTHER 3 WEEKS.*AK
POWER STEERING STARTED LEAKING AFTER 65,000 MILES. VEHICLE LOSES ALL POWER STEERING WHEN FLUID LEAKS OUT & VEHICLE IS HARD TO STEER. CONSUMER WILL CONTACT THE DEALER.*AK
THE NUT ON THE 5TH GEAR ON THE NV4500 TRANSMISSION BACKS OFF OF THE 5TH GEAR, CAUSING LOSS OF THE 5TH GEAR. DEALER HAS BEEN NOTIFIED. VEHICLE HAS BEEN REPAIRED BY INDEPENDENT MECHANIC. *AK
NHTSA RECALL 00V135000 AND MANUFACTURER'S RECALL 875/ IGNITION WIRING. CONSUMER HAS CONTACT DEALER. DEALER CLAIMED THAT NOTHING WAS WRONG WITH VEHICLE EVERYTIME CONSUMER HAS A PROBLEM. *AK
NHTSA RECALL 00V135000 AND MANUFACTURER'S RECALL 875. EVERY TIME CONSUMER BRINGS VEHICLE FOR REPAIRS WHILE UNDER WARRANTY DEALER DOES NOT WANT TO WORK ON THE VEHICLE UNLESS CONSUMER PAYS FOR IT UP FRONT. THEY CLAIM THAT NOTHING IS WRONG WITH THE VEHICLE.*AK
CONSUMER WAS TRAVELING ABOUT 55MPH ON THE HIGHWAY AND HOOD POPPED OFF AND HIT WINDSHIELD. SAFETY LATCH HAS A DEFECT ON IT.*AK
THERE IS AN OIL LEAK FROM REAR AXLE BECAUSE OF POOR MACHINERY OF METAL THAT ALLOWED BRAKE LINE TO BECOME CONTAMINATED WITH OIL ON THE LEFT REAR WHEEL.*AK
A/C MOTOR BLOWS OUT WHEN GOING UP A UPGRADE,AND WHEN GOING DOWN. TOOK VEHICLE TO DEALER, AND HE HAD A VACUUM SWITCH PUT IN, AND IT DID NOT REMEDY THE PROBLEM.*AK
A/C MOTOR FAN WORKED INTERMITTENTLY. ALSO, PASSENGER'S SIDE WINDOW DOESN'T COME DOWN.*AK
FUEL GAUGE DOESN'T WORK. CONSUMER HAD THE FUEL GAUGE REPLACED THREE TIMES. GAUGE DOESN'T MEASURE THE GALLON OF FUEL IN GAS TANK. *AK
CONSUMER STATES HENDERSON CHRYSLER DEALERSHIP REFUSES TO HONOR RECALL NHTSA 00V135000/MANUFACTURER RECALL 875 CONCERNING IGNITION PROBLEMS. DUE TO PAST DIFFERENCES. CONSUMER FEELS THAT SINCE IT IS A SAFETY DEFECT RECALL DONE BY MANUFACTURER AND NOT BY THE CONSUMER, DEALER MUST HONOR IT. BECAUSE OF DEALER'S REFUSAL, CONSUMER MUST TRAVEL INTO ANOTHER TOWN TO THE NEXT CLOSET DEALER, WHICH IS 35 MILES ONE WAY. WORK HAS BEEN PERFORMED. *AK *ML
ON DIESEL ENGINES FUEL GAUGE IS STUCK ON EMPTY , AND THE FUEL INDICTATOR LIGHT STAYS ON EVEN WITH FUEL IN THE TANK. PLEASE PROVIDE FURTHER INFORMATION.*AK
WHILE DRIVING VEHICLE EXPERIENCE PROBLEMS WITH TRANSMISSION WHICH THE VEHICLE DOES SHIFT PROPERLY AND MAY RESULT IN A CRASH. ALSO, THE ENGINE CHECK LIGHT STAYED ON. BUT, DEALER COULD NOT DETERMINE THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK
20/40 FRONT DRIVER AND PASSENGER SEAT CAN BE FOLDED FOWARD EASILY WITHOUT UNLATCHING THEM . THERE IS NO SAFETY DEVICE TO KEEP SEAT FROM GOING FOWARD. *AK
AFTER HAVING TROUBLE WITH THE STARTER COULD HEAR NOISE COMING FROM THE ENGINE. THEN VEHICLE CAUGHT ON FIRE WITHOUT A WARNING. *AK
WHILE DRIVING THE LEFT FRONT WHEEL FELL OFF OF THE VEHICLE, RESULTING IN DAMAGE TO VEHICLE. (OHIO TRAFFIC CRASH REPORT) *MJS
DURING FAILURE ALL OF THE WARNING LIGHTS FLASH THE TRANSMISSION GOES HAYWIRE AND THE TACHOMETER GOES HAYWIRE. THIS TRUCK HAS BEEN AT THREE DIFFERENT SHOPS, WE HAVE CHANGED OUT THE TRANSMISSION RELAY, THE HEADLIGHT LAMP, SERVICED THE TRANSMISISON AND STILL CANNOT FIND THE CAUSE. IN ADDITION, WE HAVE REPLACE A RADIO WHICH HAS SHORTED OUT AND THE FUEL INDICATOR DOESN'T WORK. BOTH OF WHICH FAILED BEFORE THE TRUCK WAS THREE YEARS OLD, UNFORTUNEATELY JUST OUT OF WARRANTY. *AK
PRIOR TO RECALL (99V-023) THE AIR BAG LIGHT KEPT COMING ON DUE TO WIRE MODULE FAILURE. YH
THE THROTTLE CABLE UNRAVELED, FRONT DIFFERENTIAL SEALS LEAK OIL, TRANSMISSION PLASTIC CONNECTIONS LEAKED, AND AN ALIGNMENT NEEDED T OFFSET BUSHING. *AK
NHTSA RECALL 00V107000 AND MANUFACTURER'S RECALL 872. NO PARTS ARE AVAILABLE. CAN'T ORDER, AND DOESN'T KNOW WHEN THEY WILL RECEIVE THEM. *AK
I HAVE HAD THIS DODGE INTO THE DODGE DEALERSHIP MANY TIMES EXPLAINING THAT THE PICKUP PULLS TO THE RIGHT OR PULLS TO THE LEFT. THEY SAID ON EACH TIME THEY HAVE INSTALLED SPACERS TO CORRECT IT BUT IT IS STILL NOT CORRECTED. I AM IN NEED OF GETTING THIS RESOLVED. *AK
CONSUMER CALLED MANUFACTURER IN REFERENCE TO RECALL # 97V084000. RECALL ONLY INVOLVED V10 ENGINES, NOT DIESEL ENGINES. THEREFORE, THIS VEHICLE WAS NOT INCLUDED DUE TO VIN., AND EXHAUST PIPE LOCATED ON THE OTHER SIDE OF TRANSMISSION. EVEN THOUGH DEALER REFUSED TO PERFORM THE RECALL, THEY STILL RECOMMENDED THAT THE UPGRADE BE PERFORMED AT THE OWNER'S EXPENSE. *AK *ML
HEADLAMP SWITCH AND CONNECTOR MELTED, AMPERAGE OVERLOAD, REINSTALLED RELAY ASSEMBLY AND HEADLAMP SWITCH, NOTIFIED BY DEALER THAT THERE IS NO RECALL ON THIS, YET THEY ARE AWARE OF THE PROBLEM BECAUSE THEY HAVE REDESIGNED THE RELAY ASSEMBLY
VEHICLE WILL LOSE POWER WHEN GOING UP A HILL. DEALER HAS REBUILT TRANSMISSION, BUT DEFECT HAS REOCCURRED. *AK
THE IGNITION SWITCH MELTED THE PLASTIC SHROUD UNDER THE STEERING COLUMN. THE AIR CONDITIONER WAS RUNNING WHEN THIS OCCURRED. THE RADIO WAS ON ALSO. AFTER THIS OCCURRED, THE RADIO NO LONGER WORKS RIGHT EITHER. THE DEALER SAID THERE IS A REPLACEMENT SWITCH, BUT DID NOT COVER IT UNDER THE WARRANTY. THE DEALER SAID THEY WERE HAVING PROBLEMS WITH THE SWITCH, THAT'S WHY THERE WAS A NEW REPLACEMENT SWITCH. COST OVER $350, INCLUDING INSTALLATION. THIS DOES NOT INCLUDE REPLACING THE RADIO. THEY DID NOT KNOW WHY THE RADIO WENT BAD. THE DEALER WAS FRED BEANS IN DOYLESTOWN, PA. THE ORIGINAL BALL JOINTS AND FRONT AXLE WERE NEVER GREASED AT THE FACTORY. THERE ARE NO GREASE FITTINGS TO ADD GREASE. THE DEALER WOULD NOT COVER IT UNDER WARRANTY. THE MECHANIC SAID HE COULD TELL THAT THEY WERE BONE DRY & NEVER GREASED AT THE FACTORY.*AK
INTERMITTENTLY, AIR BAG WARNING LIGHT COMES ON. ABOUT TWO OR THREE MONTHS AGO, VEHICLE WAS SERVICED FOR THIS PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
THE TRANSMISSION FAILED AT 31, 700 MI. IT REQUIRED A MAJOR OVERHAUL TO RETURN IT TO OPERATION. LABOR COSTS WERE $1100 DOLLARS AND PARTS $800. AFTER DISCUSSIONS WITH THE DEALER THE LABOR CHARGES WERE PAID BY THE DEALER. INVESTIGATION INTO CONTINUING PROBLEMS WITH DODGE RAM TRANSMISSIONS PROMPTED OWNER TO CALL CHRYSLER 800 NUMBER TO COMPLAIN ABOUT $800 PAYMENT. OWNER WAS TOLD THAT SINCE THE $800 WAS PAID, NO REFUND COULD BE PROVIDED. OWNER WAS TOLD THAT THIS DETERMINATION WAS FINAL AND NO APPEAL TO HIGHER AUTHORITY WAS POSSIBLE. OWNER PERSONALLY KNOWS THREE OTHER INDIVIDUALS WITH DODGE RAM PICKUPS THAT HAD THE SAME PROBLEM AT THE SAME MILEAGE. CHRYSLER REFUSES TO ACKNOWLEDGE THIS DEFECT PREFERRING INSTEAD TO DEFER THE EXPENSE TO THE VEHICLE OWNER. *AK
WHILE TRAVELING VEHICLE WOULD STALL WITHOUT INDICATON. DEALER HAS BEEN NOTIFIED. ALSO, OIL PUMP NEEDED TO BE REPLACED. VEHICLE IS ON ITS THIRD REPLACEMENT. PLEASE PROVIDE FURTHER INFORMATION. *AK
STEERING PITMAN ARM AND IDLER ARM HAVE A LOT OF PLAY, FRONT BEARINGS LOOSE, FRONT ROTORS RUSTED AND WORN OUT REQUIRED REPLACEMENT. *AK
TAILGATE SIDE OF THE BED FELL APART. THE PART WAS LOOSENED FROM THE ORIGINAL WELDING PART. *AK
TRANSMISSION GOES INTO 2ND WHEN GOING DOWN THE ROAD AND WON'T SHIFT OUT OTHER. PEOPLE I KNOW WITH SAME PICKUPS HAVE HAD SIMILAR PROBLEMS WITH TRANSMISSION. *AK
ORIGINAL FAILURE TOOK PLACE ON NOV 26, 1997. THE OIL LIGHT CAME ON AND OIL PRESSURE DROPPPED TO ZERO. THE OIL PUMP WAS REPLACED UNDER WARRANTY. THEN, ON JAN 21, 1999 THE SAME SCENARIO HAPPENED AGAIN. THIS TIME THE OIL PUMP, CONNECTING ROD,CRANKSHAFT AND GASKETS WERE REPLACED AT MY EXPENSE AS THE VEHICLE WAS NO LONGER UNDER WARRANTY NOR WERE THE PARTS THAT HAD BEEN REPLACED. FINALLY, ON FEBRUARY 14, 2000 THE ENTIRE SCENARIO TOOK PLACE AGAIN. THE OIL LIGHT CAME ON AND OIL PRESSURE DROPPED TO ZERO. IT APPEARS THAT THE OIL PUMP WILL AGIN NEED TO BE REPLACED. AT THIS POINT, THE DEALERSHIP IS TRYING TO SAY IT IS A LACK OF MAINTENANCE AND SHOULD BE REPAIRED AT MY EXPENSE. MY CONCERN IS THAT THE VEHICLE HAS BEEN MAINTAINED AND THAT AFTER 3 FAILURES THERE IS A DEFINITE PROBLEM WITH THE VEHICLE. THE VEHICLE IS CURRENTLY AT THE PREVIOUSLY MENTIONED DEALERSHIP AWAITING REPAIRS AND THE RESPONSE FROM CHRYSLER CORP AS TO WHETHER OR NOT THEY WILL DO SO AT THEIR EXPENSE. ANY HELP YOU CAN PROVIDE WOULD BE GREATLY A
DEALER WAS DOING A DIAGNOSTIC CHECK ON THE VEHICLE WHEN TEMPERATURE EXCEEDED THE LIMIT, CAUSING TRANSMISSION COOLING LINES TO SEPARATE, RESULTING IN FLUID LEAKING ONTO THE MANIFOLD WHICH CAUSED A FIRE. ALSO, RECALL 99V115000 DEALS WITH THE SAME TYPE OF PROBLEM. HOWEVER, THIS VEHICLE IS NOT INCLUDED DUE TO VIN. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
RECALL 97V084 000/TRANSMISSION COOLING LINE: WHILE TRAVELING ON THE HIGHWAY AT 65 MPH FLUID LINE DISCONNECTED FROM TRANSMISSION AND CAUSED LOSS OF FLUID. THIS COULD HAVE CAUSED A FIRE. DEALER NOTIFIED, AND INFOMED CONSUMER THAT VEHICLE WAS NOT UNDER A RECALL. *AK
DOG ELECTROCUTED DUE TO POSSIBLE FAULTY WIRING HARNESS, NOTICE RECEIVED AFTER INCIDENT ABOUT POTENTIAL HAZARD. *MJS
WHEN APPLYING BRAKES VEHICLE WILL PULLS HARD TO LEFT . DEALER HAS RESURFACED FRONT BRAKES, AND FLUSHED MASTER CYLINDER AND ITS LINES, BUT DEFECT KEEPS REOCCURRING. *AK
THE HEADLIGHTS WENT OUT WHEN I CHANGED TO HIGH BEAMS. I PULLED OFF AND CYCLE THE SWITCH AND THEY CAME ON. THIS HAPPENED SEVERAL TIMES. I CONTINUED TO DRIVE WITH JUST THE LOW BEAMS. THE DEALER SAID THE "MULTI-FUNCTION SWITCH" HAD FAILED AND REPLACED IT. I THINK IT IS ONLY FORTUNATE THAT AN ACCIDENT DID NOT OCCUR.
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
TRANSMISSION WILL NOT SHIFT TO 2-3 GERAS NORMALY, ALSO, ABS BRAKE LIGHT COMES ON AT IDLE. *AK
INTERMITTENTLY WHEN VEHICLE MAKES A LEFT OR RIGHT TURN VEHICLE WILL STALL OUT AND DIE. DEALER HAS BEEN NOTIFIED. *AK
THE AUTOMATIC TRANSMISSION HAS NOT FAILED. IT CONTINUALLY SKIPPS IN AND OUT OF 2ND GEAR. WHEN PULLING AWAY FROM A STOP SIGN IN FIRST GEAR, THE TRANSMISSION JUMPS TO 2ND AND BACK TO 1ST, THEN INTO DRIVE. THIS ACTION IS RANDOM AND OCCURS MORE FREQUENTLY SOMETIMES. IT WILL JUMP IN AND OUT OF 2ND GEAR WHEN EVER THE VEHICAL SPEED IS LOW ENOUGH TO REQUIRE 2ND GEAR. THE VEHICAL IS MAINTAINED EXTREMELY WELL. THE TRANSMISSION HAS HAD 5 FULL SERVICE FILTER AND OIL CHANGES. IT HAS A FACTORY TRANSMISSION OIL COOLER. THE PROBLEMS ARE NOT RELATED TO NEGLECT, OR TO HEAT. THIS TRANSMISSION DRIVES ME "NUTS!" IN FACT IT, COULD DISRUPT ONES ATTENTION JUST ENOUGH TO RESULT IN AN ACCIDENT. *AK
THE TIRE, RIM, BRAKE DRUM AND AXLE SHAFT SEPARATED FROM THE AXLE HOUSING. THE ASSEMBLY WEDGED UNDER VEHICLE. WHEN IT POPPED OUT, IT FLEW UP AND LANDED DIRECTLY IN FRONT OF ANOTHER VEHICLE. WHEN THE ASSEMBLY SEPARATED, APPARENTLY THE OTHER (REMAINING) DRIVE WHEEL BECAME DISCONNECTED FROM THE ENGINE; OUR EXHAUST BRAKE COULD NOT SLOW US DOWN. ADDITIONALLY, THE BRAKES WERE SPONGY, AND APPARENTLY NOT WORKING. WE SLID TO A STOP ON WHAT REMAINED OF THE AXLE HOUSING. WHEN WE EXITED THE VEHICLE, THERE WAS A FLAME SHOOTING FROM THE END OF THE AXLE HOUSING, WHERE THE AXLE SHAFT WOULD NORMALLY BE. THIS FLAME WAS APPROX. 1.5-2 FEET FROM THE FUEL FILLER TUBE. IMMEDIATELY PRIOR TO THE ACCIDENT, THERE WAS A VERY LOUD SCREETCH SOUND. WITHIN A MINUTE, THE WHEEL ASSEMBLY CAME APART. AFTER REPAIRS WERE MADE, THE SAME AXLE PROBLEMS REAPPEARED.
WHILE DRIVING ON THE HIGHWAY THE DRIVESHAFT FELL OUT OF VEHICLE, CAUSING THE VEHICLE TO LOSE POWER. DEALER HAS SEEN AND REPLACED THE DRIVESHAFT AT CONSUMERS EXPENSE. *AK
WHILE DRIVING 60 MPH FRONT END VIBRATES OR SHAKES, CAUSING THE WHEEL TO FEEL LIKE A WAVE IN WHICH THE OCCUPANT MAY LOSE CONTROL WHICH COULD RESULT IN A CRASH. MANUFACTURER IS AWARE OF THE PROBLEM, BUT CONSUMER HAS TO PAY FOR REPAIRS. PLEASE PROVIDE FURTHER INFORMATION. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1996 Dodge Ram → · Every Ram year → · How the figures are calculated →