2002 Dodge Ram Pickup

Routine

Owners filed 22 complaints about this vehicle with federal regulators, most often about the structure. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Structure7
000
Power Train › Automatic Transmission › Lever and Linkage › Column Shift2
001
Air Bags › Frontal2
201
Air Bags2
201
Vehicle Speed Control1
000
Unknown or Other1
000
Suspension › Front1
100
Service Brakes, Hydraulic1
000
Power Train › Transfer Case (4-wheel Drive)1
000
Power Train › Driveline › Differential Unit1
000

1 safety recall

Part 573 reports
Power Train › Automatic Transmission › Lever and Linkage › Column Shift07V555000
Filed Dec 4, 2007576,418 vehiclesChrysler Llc

Defect. ON CERTAIN VAN AND PICKUP TRUCKS EQUIPPED WITH AUTOMATIC TRANSMISSIONS, THE IGNITION/PARK SHIFT INTERLOCK SYSTEM MAY BECOME INOPERATIVE. THIS CAN ALLOW THE SHIFTER TO BE MOVED OUT OF THE "PARK" POSITION WITH THE IGNITION KEY REMOVED (OR IN THE "LOCK" POSITION). THIS CAN ALSO ALLOW THE IGNITION KEY TO BE REMOVED WHEN THE SHIFTER HAS NOT BEEN PLACED IN THE "PARK" POSITION.

Risk. EITHER OF THESE CONDITIONS COULD ALLOW THE VEHICLE TO ROLL AWAY CAUSING A CRASH WITHOUT WARNING.

Remedy. DEALERS WILL REPLACE THE GEARSHIFT BLOCKER AND BRACKET ASSEMBLY FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JANUARY 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

What owners reported

Newest filings
Structure
Filed Dec 28, 2010KY

CRACKING OF DASHBOARD, AFTER READING THE COMPLAINTS ON HERE AND NUMEROUS OTHER SITES IT APPEARS TO BE A TREND THAT NEEDS TO BE LOOKED AT. I HAVE CUT MY HAND ONCE ALREADY ON MINE AND THERE IS NO TELLING HOW MANY OTHER PEOPLE HAVE ALSO. *TR

Structure
Filed Sep 20, 201057,000 milesMO

MY DODGE RAM 1500 PICKUP HAS A VERY UNSAFE CONDITION IN THE FROM OF A CRACKING AND BROKEN DASHBOARD. I WOULD HATE TO THINK OF COMING IN CONTACT WITH IT IN A COLLISION. *TR

Service Brakes, Hydraulic
Filed Feb 4, 201030,000 milesMN

DODGE RAM 2002 3500 TRUCK THE BRAKE DISC PADS COME UNGLUED FROM THE BACKING PLATE DEFECT WAS FOUND ON 3 OF THE 4 BRAKE DISC PADS. DODGE IS USING POOR OR THE WRONG GLUE THERE WAS LOTS OF LIFE IN THE DISC PADS AND WAS UNDER 30,000 MILES ON THE TRUCK. *TR

Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed May 1, 200950,000 milesOR

TL*THE CONTACT OWNS A 2002 DODGE RAM PICKUP. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V555000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT). THE DEALER STATED THAT THEY DID NOT HAVE THE PARTS AVAILABLE TO REPAIR THE VEHICLE. THE CONTACT CALLED TWO OTHER DEALERS AND THEY STATED THE SAME THING. HE HAS BEEN WAITING FOR FOUR MONTHS AND THE VEHICLE STILL HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 51,000. THE CONSUMER STATED THE DASH WAS SEVERELY CRACKED IN 3 PLACES AND THE WINDSHIELD NEEDED TO BE REPLACED. UPDATED 05/01/14

Structure
Filed Jul 28, 200865,000 milesFL

2002 DODGE RAM 1500 CRACKED DASHBOARD. *TR

Power Train › Automatic Transmission › Lever and Linkage › Column Shift1 injured
Filed Apr 8, 200854,615 milesAZ

TL*THE CONTACT OWNS A 2002 DODGE RAM PICKUP. AFTER PARKING THE VEHICLE, IT BEGAN TO ROLL FORWARD. INSTINCTLY, THE CONTACT ATTEMPTED TO JUMP IN THE VEHICLE TO STOP IT, BUT SHE FELL AND WAS DRAGGED. THE VEHICLE DROVE OVER HER LEFT LEG, WHICH RESULTED IN HER BEING HOSPITALIZED FOR THREE MONTHS. THE CONTACT RECENTLY DISCOVERED NHTSA CAMPAIGN ID NUMBER 07V555000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT). THE CURRENT MILEAGE WAS 54,690 AND FAILURE MILEAGE WAS 54,615. UPDATED 04/28/08. *LJ

Structure
Filed Feb 15, 200869,000 milesGA

TL*THE CONTACT OWNS A 2002 DODGE RAM. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE IT REPAIRED FOR NHTSA CAMPAIGN ID NUMBER 07V555000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT). THE VEHICLE REMAINED PARKED AT THE DEALER THE ENTIRE DAY WITHOUT BEING REPAIRED. THE DEALER DID NOT PROVIDE AN EXPLANATION AS TO WHY THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT STATED THAT THEY EXPERIENCED A FAILURE ONCE BEFORE AS DESCRIBED IN THE RECALL, BUT COULD NOT GIVE ANY DETAILS. THE CURRENT AND FAILURE MILEAGES WERE 69,000. UPDATED 03-11-08 *BF THE CONSUMER STATED PAINT WAS FADING ON VEHICLE AND HAD PROBLEMS WITH THE IGNITION SHIFT ABOUT THREE YEARS AGO. UPDATED 03/11/08 *TR

Structure
Filed Dec 14, 200730,000 milesTX

I PURCHASED A 2002 DODGE RAM AS NEW IN NOVEMBER OF 2001. WITHIN A COUPLE OF YEARS (APPROXIMATELY 30,000 MILES) FROM PURCHASE, MY DASHBOARD STARTED TO CRACK. WITHIN A YEAR OF SEEING THE FIRST CRACKS, PARTS OF THE DASH HAD LITERALLY TURNED TO GRAVEL. PIECES HAVE DROPPED DOWN AND INTO THE COMPONENTS THAT ARE BENEATH THE DASH, AND I AM AFRAID OF WHAT OTHER PROBLEMS, ESPECIALLY SAFETY RELATED, MIGHT ARISE FROM THE CRACKING DASHBOARD. *TR

Structure
Filed Jul 30, 200739,000 milesFL

2002 DODGE RAM 1500 DASHBOARD CRACKS JUST APPEARED IN A TRUCK THAT IS IN SHOWROOM CONDITION SEEMS LIKE IT WOULD BE A SAFETY ISSUE IF THE AIR BAG GOES OFF IN AN ACCIDENT IT COULD CAUSE MORE INJURY THEN IT WOULD PREVENT. *TR

Structure
Filed May 13, 200775,000 milesTX

DASHB OARD ON 2002 DODGE RAM PICKUP CRACKING AND FALLING APART. *AK

Power Train › Driveline › Differential Unit
Filed Sep 23, 2005109,000 milesNC

LSD PORTION OF DIFFERENTIAL FAILED INTO SMALL PIECES OF METAL THAT COULD HAVE BECOME LODGED IN GEARS AND CAUSED CATASTROPHIC FAILURE AND POTENTIAL ACCIDENT . IT APPEARS THAT THE DESIGN OF THE LSD IS FAULTY AS MANY UNITS HAVE FAILED. LSD REPLACED AT OWNERS EXPENSE WITH ZERO ASSISTANCE FROM DODGE. *NM

Air BagsCrash1 injured
Filed Dec 3, 200449,000 milesSC

INVOLVED IN AN COLLUSION, AIR BAGS FAILED TO DEPLOY, IMPACT AREA DRIVER FRONT TO CENTER OF HOOD, SPEED OVER 40 MPH. PASSENGER SUSTAINED BACK AND NECK INJURY ALONG WITH CHEST BRUSING FROM SEATBELT. SPOKE TO DODGE DEALER AND COMMENT WAS THAT SOMETIMES THE AIRBAGS WILL NOT GO OFF IF THE IMPACT DOES NOT ENERGIZE MILTIPAL SENSORS. AIRBAGS IN THE OTHER VEHICLE DEPLOYED.*AK

Power Train › Transfer Case (4-wheel Drive)
Filed Feb 9, 20044,500 milesAR

WHILE DRIVING AT 5 MPH TRANSFER CASE KICKED THE VEHICLE INTO NEUTRAL. VEHICLE SLID DOWN A STEEP INCLINE. CONSUMER CONTACTED DEALER, WHO INFORMED THE CONSUMER IT WOULD BE THREE WEEKS BEFORE THE VEHICLE COULD BE SEEN. MANUFACTURER WAS NOT AWARE OF THE PROBLEM. *AK

Engine and Engine Cooling › Cooling System › Fan
Filed Nov 5, 2003TX

DEFECTIVE AC FAN MOTOR AND WIRING HARNESS

Air Bags › FrontalCrash1 injured
Filed Oct 1, 200331,100 milesMD

WHILE DRIVING AT APPROXIMATELY 35 MPH, VEHICLE WENT OFF THE ROAD AND HIT A TREE STUMP. FRONT AIR BAGS DID NOT DEPLOY, AND THERE WAS NO INDICATION BEFORE THE CRASH THAT THERE WAS A PROBLEM WITH THE AIR BAGS. DRIVER SUSTAINED MINOR BRUISES TO THE FACIAL AREA. *AK

Unknown or Other
Filed Aug 1, 2003TX

CONSUMER IS REQUESTING HELP WITH COMPLAINT. *MR THE CONSUMER REQUESTED AN UPDATE OF THE STATUS OF THE COMPLAINT. *SCC *JB

Electrical System › Wiring
Filed May 5, 2003PA

THE CONSUMER RECEIVED A RECALL NOTICE FOR THE BLOWER MOTOR WIRING. WHEN THE VEHICLE WAS TAKEN TO THE DEALER THE BLOWER MOTOR WAS NOT BROKEN BUT WHEN THE VEHICLE WAS RETURNED TO THE CONSUMER THE MOTORS WAS BROKEN. *NLM

Air BagsCrash
Filed Jan 30, 2003MD

WHILE DRIVING AT 20/30 MPH, VEHICLE WAS IN A FRONTAL COLLISION AND NONE OF THE AIRBAGS DEPLOYED UPON IMPACT. PLEASE PROVIDE MORE DETAILS. TS

Air Bags › FrontalCrash
Filed Nov 1, 200245,300 milesIL

WHILE DRIVING AT 50 MPH THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT NEITHER THE PASSENGER NOR DRIVER SIDE AIR BAG DEPLOYED. *MR *NLM

Vehicle Speed Control
Filed Sep 4, 2002IN

THE VEHICLE ACCELERATEED ON ITS OWN WHILE THE CONSUMER WAS TRAVELING DUE TO DEFECTIVE THROTTLE POSITION CONTROL SENSOR FAILURE AND WAS REPLACED. *YH

20 of 22 complaints, reproduced as filed.

Across model years

Worst on record: 1999
YearComplaintsRecallsFiresDeathsAssessment
200314010Routine
2002 — this page22110Routine
200120000Routine
20008000Routine
199933000Routine
199818010Routine
199717010Routine
19966001Fatalities reported
19957020Routine
19942000Routine
19923000Routine

Compare every Ram Pickup year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Dec 4, 2007. Source: NHTSA Office of Defects Investigation.