Page 2 of 4 · complaints 51–100 of 173

2008 Dodge Ram 3500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →

SteeringCrash
Filed Jul 27, 2015VA

WHEN I PULLED OUT OF AN INTERSECTION, REACHED A SPEED OF 25MPH, THE TRUCK JERKED LEFT UNCONTROLLABLY. FINALLY STOPPED WEN I HIT A DITCH, LOOKED, TIE ROD HAD CAME APART.

Steering › Linkages › Tie Rod Assembly
Filed Jun 25, 2015115,000 milesOK

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. WHILE DRIVING OVER ROUGH TERRAIN AT APPROXIMATELY 70 MPH, THE STEERING WHEEL FELT LOOSE AND THERE WAS A LOSS OF STEERING IN THE FRONT END OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TIE ROD WAS FAULTY AND THE FRONT END TIE ROD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. UPDATED 09/10/15*LJ UPDATED 10/27/2017*CN

Engine
Filed Jun 23, 201582,000 milesFL

DIVING AT 60 MILES TOWING A FIFTH WHEEL CAMPER TRUCK LOST ALL POWER OVERHEAD CONSOLE READ SEE DEALER NOW. PROBLEM WAS DIESEL PARTICULATE FILTER WAS TOTALLY CLOGGED. AFTER BEING TOWED TO DEALER WAS TOLD THE COST WOULD BE $5000.00 EGR VALVE AND DPF NEEDED REPLACED. EMISSIONS SYSTEM WAS CLEANED AT 68,000 MILES. OVERHEAD CONSOLE NEVER SAID ANYTHING ABOUT REGENERATION MODE OR WORKED AT ALL REPORTING ANY EMISSIONS PROBLEM. HAD TRUCK TO NUMEROUS DEALERS WANTED COMPUTER UPDATED TOLD EVERYTHING WAS FINE.

Steering
Filed Jun 2, 2015163,000 milesCA

DRIVE DOWN THE FREEWAY AT ABOUT 80 MPH AND HIT A BUMP IN THE ROAD. THE STEERING BEGAN TO SHAKE VERY VIOLENTLY. I HAD TO SLOW THE TRUCK TO ALMOST A COMPLETE STOP BEFORE THE STEERING WOULD STOP SHAKING. THIS COULD HAVE CAUSED A MAJOR ACCIDENT.

Steering
Filed May 7, 2015131,000 milesTN

WHILE TRAVELING SOUTH ON HIGHWAY 31 IN GALLATIN, TENNESSEE AT APPROXIMATELY 10 MILES PER HOUR, THE RIGHT STEERING ARM BROKE RENDERING MY TRUCK UNCONTROLLABLE. THIS WAS AFTER HAVING RECEIVED TWO RECALL NOTICES ON THE STEERING ARM AND TAKING IT TO THE DEALERSHIP TWICE AND EACH TIME BEING TOLD THAT THOSE ARMS WERE NOT ON THE RECALL.

Engine and Engine Cooling › Exhaust System
Filed Apr 7, 201541,000 milesWA

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SHOOK VIOLENTLY AND THE EXHAUST SYSTEM FAILURE WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE CENTER CONSOLE MONITOR COMBUSTION ABLE AND NEED TO BE SERVICED WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 41,000. THE VIN WAS UNAVAILABLE.

Steering
Filed Mar 13, 2015CA

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT MENTIONED THAT TWO AUTHORIZED DEALERS WERE CONTACTED AND THEY STATED THAT THE PARTS WERE NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Structure
Filed Mar 12, 201592,000 milesAR

DRIVING DOWN ROAD AT 55MPH ROAD CURVED TO THE LEFT AND THE FRONT END STARTED SHAKING SO VIOLENTLY THAT THE SIDE POCKETS AND THE DASH EMPTIED ONTO THE FLOOR AND DIDN'T STOP UNTIL I GOT DOWN TO APPROXIMATELY 20 MPH. *TR

Suspension
Filed Feb 23, 2015140,000 milesOH

THERE IS A RECALL ON THE TIE ROD. THE VEHICLE WAS TAKEN TO A CHRYSLER DEALERSHIP IN KISSIMME FL IN 2014 ON TWO DIFFERENT OCCASIONS. WE WERE TOLD BY THE DEALERSHIP BOTH TIMES THAT THE TIE ROD WAS NOT BAD AND THEY WOULD NOT CHANGE IT OUT. ON 2/21/15, I WAS DRIVING APPROXIMATELY 10 MPH WHEN THE TIE ROD FRACTURED AND I LOST COMPLETE STEERING AND WAS SHOT LEFT OF CENTER. FORTUNATELY, THERE WAS NO ONCOMING TRAFFIC AND I WAS ABLE TO PULL OFF THE SIDE OF THE ROAD WITHOUT CRASHING INTO ANYTHING OR ANYONE. I WAS LESS THAN 1/4 MILE FROM THE MAIN ROAD, AND I SHUTTER TO THINK WHAT WOULD HAVE HAPPENED IF I WOULD HAVE BEEN ON THAT 4 LANE HIGHWAY. THIS COULD HAVE BEEN PREVENTED IF THE DEALERSHIP WOULD HAVE DONE ITS JOB WITH THE RECALL. *TR

Visibility/Wiper
Filed Oct 24, 201468,000 milesWA

WHILE TRAVELING IN HEAVY RAIN, THE WIPERS STARTED TO OPERATE IN INTERMITTENT MODE, EVEN THOUGH THE SWITCH WAS SET TO CONTINUES OPERATION. MINUTES LATER, THEY SEEMED TO QUIT ALTOGETHER. USING WINDOW WASH WOULD GET ME THE NORMAL FOUR SWIPE FUNCTION, SO I HAD TO CONTINUE UNDER THIS PATTERN. AS I CONTINUED, THE WIPER FUNCTION WOULD OCCASIONALLY RETURN TO FULL, OR INTERMITTENT FUNCTION WITHOUT REGARD TO SWITCH POSITION (EXCEPT OFF). THE NEXT DAY WAS DRY, AND THE WIPERS OPERATED NORMALLY, AND LOCAL DEALER COULD NOT FIND A PROBLEM. IN THE NEXT RAIN, THE PROBLEM RETURNED AFTER ABOUT TWENTY MINUTES OF USE. I RETURNED TO THE DEALER, BUT RAIN HAD STOPPED, AND SO DID THE PROBLEM. IT HAS NOW BEEN ABOUT THREE YEARS OF DEALING WITH THIS ISSUE, AND STILL I GET NOTHING BUT FRUSTRATED SHRUGS. THIS PROBLEM CAN ARISE WITHIN MINUTES OF RAIN, OR THIRTY PLUS MINUTES, BUT DOES NOT HAPPEN IF I RUN THE WIPERS WITHOUT RAIN. I DID ONE EXPERIMENT WHEN THE TRUCK HAD BEEN PARKED OUTDOORS AND IT STARTED TO RAIN. WITHOUT MOVING, I STARTED THE WIPERS AND LET THEM RUN. THEY OPERATED NORMALLY FOR MORE THEN AN HOUR BEFORE THE PROBLEM STARTED, SO I BELIEVE AIRFLOW IS GETTING WATER SOME PLACE THAT IS CAUSING THE PROBLEM. AFTER INFORMING THE DEALER, THEY WANT TO DO A VERY EXPENSIVE TRIAL AND ERROR, NOW THAT THE TRUCK IS OUT OF WARRANTY. *TR

SteeringCrash
Filed Sep 29, 2014108,000 milesAL

APPROXIMATELY 3 MONTHS (AND 2637 MILES OF HIGHWAY DRIVING) AFTER HAVING SAFETY RECALL N62 / NHTSA 13V-528 WORK ACCOMPLISHED BY LANDERS MCLARTY DEALERSHIP IN HUNTSVILLE ALABAMA, THE DRAG LINK DISCONNECTED DISCONNECTED FROM THE RIGHT TIE ROD AT APPROXIMATELY 40 MPH. THIS RESULTED IN A COMPLETE LOSS OF STEERING AND CAUSED MY VEHICLE TO CROSS OPPOSING TRAFFIC LANES AND ENTER A DITCH BEFORE I COULD STOP THE VEHICLE. THE RECALL REPAIRS WERE NOT CONDUCTED PER DEALER SERVICE INSTRUCTIONS. LANDERS MCLARTY DODGE SERVICE MANAGER HAD PROVIDED ME AN E-MAIL INDICATING "I HAVE TALKED TO ALL 3 OF THE TECHNICIANS THAT PERFORM THIS RECALL, AND THEY ALL STATED THAT THEY USE AN IMPACT GUN TO ACTUALLY INSTALL THAT NUT, DUE TO THE TEFLON THAT IS ON THE INSIDE OF IT TO KEEP IT FROM BACKING OFF AFTER IT IS INSTALLED. IT IS VERY TOUGH AND IS VERY TIME CONSUMING TO INSTALL WITH HAND TOOLS." THE DEALER SERVICE INSTRUCTION STATE AT STEP #16. CONNECT THE DRAG LINK TO THE RIGHT TIE ROD END (FIGURE 8). TIGHTEN THE NEW DRAG LINK RETAINING NUT TO 96 FT. LBS. (130 NM). THE ASSOCIATED FIGURE 8 CLEARLY INDICATES THE USE OF A TORQUE WRENCH AND IS LABELED AS SUCH. BEING AN ENGINEER AND FAMILIAR WITH LOCK NUTS AND BOLTED JOINT DESIGN, I BELIEVE THE USE OF AN IMPACT GUN FOR INSTALLATION COULD RESULT IN A BROKEN/CRACKED NUT, OR LOSS OF THE TEFLON LOCKING FEATURE DUE TO HEATING OR MECHANICAL ABUSE DURING INSTALLATION. LANDERS MCLARTY SHOULD RE-ACCOMPLISH RECALL WORK FOR ALL VEHICLES THAT USED IMPACT GUN TO ACCOMPLISH

Steering
Filed Sep 5, 2014MT

WE JUST BOUGHT A USED PICKUP THAT HAS AN OPEN RECALL...CHRYSLER N62...ON THE STEERING. AFTER TAKING IT TO THE DODGE DEALER FOR INSPECTION, WE WERE TOLD THE PARTS TO REPAIR THIS RECALL WOULD TAKE ANYWHERE FROM 2-3 YEARS TO GET FROM DODGE. THIS IS NOT ACCEPTABLE, AS WE BOUGHT THIS VEHICLE TO USE, NOT SIT AND WAIT FOR PARTS. THIS IS A SAFETY RECALL, AND I DEMAND THE REPAIRS BE COMPLETED IN A TIMELY MANNER, NOT 2-3 YEARS. I WOULD ACCEPT 2-3 WEEKS. PLEASE LET ME KNOW WHAT MY OPTIONS ARE. THANK YOU *TR

Steering
Filed Aug 19, 2014TX

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT HAD BEEN WAITING SINCE JANUARY OF 2014 TO HAVE THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBERS: 13V527000 (STEERING) AND 13V528000 (STEERING). THE DEALER STATED THAT THEY WERE UNABLE TO OBTAIN THE PARTS FOR THE REPAIR AND THAT THEIR LIFT WAS NOT LARGE ENOUGH TO LIFT THE CONTACT'S VEHICLE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Aug 12, 2014TX

2008 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO THE LENGTH OF TIME TO COMPLETE RECALL. *SMD THE CONSUMER WAS PLACED ON A WAITING LIST, BECAUSE THE PARTS WERE NOT AVAILABLE. RECALL# 13V529000. *JB THE CONSUMER FOUND A DEALER, TO REPLACE THE TIE ROD. UPDATED 09/25/14

Steering
Filed Aug 6, 2014TX

2008 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO LEFT TIE ROD RECALL ISSUES. *SMD THE CONSUMER STATED THE DEALER ONLY LOOKED AT THE LEFT TIE ROD, AND STATED THE RIGHT SIDE WAS NOT INCLUDED IN THE RECALL. THE NEXT DAY, THE CONSUMER CALLED CUSTOMER SERVICE, WHERE HE WAS INFORMED THE DEALER SHOULD HAVE REPLACED BOTH TIE RODS. THE DEALER DID NOT AGREE, THAT BOTH SIDES WERE SUPPOSED TO BE REPLACED. WHEN THE CONSUMER CALLED CUSTOMER SERVICE AGAIN, HE WAS INFORMED, THE RIGHT SIDE WAS NOT COVERED. *JB

Steering
Filed Jul 29, 2014WI

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Jul 10, 2014WA

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 13V529000 (STEERING). HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Jul 3, 2014OR

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER STATED THAT THE VEHICLE WOULD NOT BE REPAIRED FOR ONE YEAR SINCE THERE WAS ONLY ONE PART PER WEEK BEING SENT BY THE MANUFACTURER. THE CONTACT WAS PLACED ON A MASSIVE WAITING LIST. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THERE WERE NO FAILURES.

Steering
Filed Jul 2, 2014ND

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING). THE CONTACT STATED THAT THE REPAIR HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/03/14*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON 08/11/2014. UPDATED 09/10/2014 *JS

Steering
Filed Jul 1, 2014WV

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT STATED THAT THE DEALER WAS CONTACTED NUMEROUS TIMES AND THEY WERE UNABLE TO PROVIDE A SPECIFIC DATE OF WHEN THE PARTS WOULD BECOME AVAILABLE FOR THE REPAIRS. THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT CONTACTED.

Steering
Filed Jun 30, 2014MT

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V528000 (STEERING) AND 13V529000 (STEERING) HOWEVER, THE PARTS WERE UNAVAILABLE. NEITHER THE DEALER NOR THE MANUFACTURER COULD PROVIDE A SPECIFIC DATE AS TO WHEN THE PARTS WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Jun 30, 2014MI

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) AND NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT WAS INFORMED BY THE DEALER THAT THE PARTS WERE UNAVAILABLE AND DID NOT GIVE A SPECIFIC DATE AS TO WHEN THEY WOULD ARRIVE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Jun 24, 2014OK

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIRS. THE DEALER STATED THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

Steering
Filed Jun 23, 2014CO

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Jun 17, 2014NY

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING TWO PARTS EVERY PER MONTH. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, A REMEDY AVAILABLE SHOULD HAVE BEEN AVAILABLE BEFORE JUNE OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Structure › Body
Filed Jun 13, 2014151,082 milesVA

I UNLOCKED MY 2008 DODGE 3500 DIESEL 4X4 4DR DRIVERS SIDE DOOR. I OPENED THE DOOR AND STEPPED ON THE RUNNING BOARD AND WENT TO SIT ON THE SEAT SIMULTANEOUSLY USING THE ROOF DRIVERS SIDE PILLAR (GRAB HANDLE OR SUPPORT HANDLE) AND IT SLIPPED OUT OF THE ROOF PILLAR ABOUT 3 INCHES WHEREBY I LOST MY BALANCE FALLING BACKWARDS HOWEVER , I RECOVERED AND HIT THE GROUND ON MY FEET. IF I FELL (NOT RECOVERING) AND HIT MY BACK OR HEAD IT COULD HAVE BEEN DISASTEROUS. THE SUPPORT, MADE OF PLASTIC WITH A CENTER BOLT PULLED AWAY FROM THE CENTER BOLT SPLITTING THE PLASTIC. THE CENTER BOLT REMAINED IN ITS ORIGINAL POSITION. I HAVE SINCE USED A PIECE OF METAL BRACE RUNNING HORIZONTAL TO THE SUPPORT WITH A HOLE IN THE MIDDLE TO SUPPORT THE GRAB HANDLE. I MODIFIED BOTH THE RIGHT AND LEFT FRONT GRAB HANDLES. IT IS EXTREMELY STRONG NOW BUT I TEND TO REFRAIN FROM USING IT. PLEASE NOTE: THE INSIDE TEMPERATURE IN THE TRUCK WAS VERY HOT. A BLACK TRUCK IN THE SUN AND TEMPERATURE ABOUT 85F OUTSIDE. I DID NOT SEE ANY VEHICLE GRAB HANDLE WARNINGS IN THE USER'S GUIDE OR ON THE VEHICLE. IF I CAN BE OF FURTHER ASSISTANCE PLEASE LET ME KNOW. *JS

Steering
Filed Jun 10, 2014WA

2008 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO LEFT TIE ROD BALL STUD RECALL NOTICE. *SMD THE DEALER INFORMED THE CONSUMER, IT WOULD BE AT LEAST SIX MONTHS, BEFORE THE VEHICLE WOULD BE FIXED. *JB

Steering
Filed Jun 5, 2014MT

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V529000. THE CONTACT RECEIVED A RECALL LETTER IN DECEMBER OF 2013. THE DEALER INFORMED THE CONTACT THAT HE WAS NUMBER 100 ON THE WAITING LIST. IN ADDITION, THE DEALER INFORMED THAT ONLY ONE PART PER WEEK WAS BEING DELIVERED TO THE DEALERSHIP. THE MANUFACTURER WAS NOTIFIED THAT THE RECALL REPAIR WAS NOT BEING PERFORMED IN A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical SystemFire
Filed May 16, 2014TX

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT STATED THAT WHILE TRAVELING 40 MPH, THE WINDSHIELD RESERVOIR EMITTED WASHER FLUID ONTO THE WINDSHIELD. THE CONTACT STATED THAT THE VEHICLE LOST ALL ELECTRICAL POWER AND EMITTED A BURNING ODOR. IN ADDITION, THE VEHICLE ELECTRICAL SYSTEM CAUGHT ON FIRE. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE TOTAL INTERGRADED POWER MODULE FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 64,000.

Steering
Filed May 9, 2014PA

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIRS. THE DEALER ADVISED THE CONTACT THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, DECLINED TO PROVIDE THE CONTACT AN ESTIMATED TIME FOR WHEN THE RECALL REPAIR WOULD BEGIN. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed May 2, 2014TX

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALER WAS ONLY RECEIVING ONE RECALL KIT EVERY TWO WEEKS. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MAY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Apr 24, 2014TX

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) NUMBER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALERSHIP STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE VEHICLE DID NOT EXPERIENCE THE FAILURE.

Steering
Filed Apr 17, 2014OH

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500 QUAD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V528000(STEERING) HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE MILEAGE WAS UNKNOWN.

Steering
Filed Apr 17, 201495,000 milesTX

I RECEIVED SAFETY RECALL NUMBER N49 / NHTSA 13V-529 IN JANUARY 2014. I HAVE CONTACTED MY LOCAL DEALER - (WHERE I PURCHASED THE VEHICLE AND WHERE I HAVE WARRANTY AND REGULAR WORK DONE)TOMMY VAUGHN DODGE 4850 EAST INTERSTATE 10 ? COLUMBUS, TX 78934 ON TWO DIFFERENT TIMES IN PERSON. BOTH TIMES I WAS TOLD I WOULD BE PUT ON THEIR "WAITING LIST" BUT THAT THEY ONLY DID ONE RECALL REPAIR PER WEEK DUE TO PART SUPPLY RESTRICTIONS BY THE MANUFACTURER. I SENT E-MAIL REQUESTING TO KNOW WHEN MY REPAIR WOULD BE COMPLETED - THEY FAILED TO ANSWER MY E-MAIL. *TT

Steering
Filed Apr 16, 2014WY

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V529000 (STEERING) BUT WAS MADE AWARE THAT PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

Steering
Filed Apr 1, 2014WA

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE NOTIFICATION IN JANUARY OF 2013. THE DEALER ADVISED THE CONTACT THAT THEY ONLY RECEIVED THREE RECALL KITS PER WEEK AND THAT THERE WAS A WAITING LIST OF 150 OTHER VEHICLES THAT WERE IN NEED OF THE SAME RECALL REPAIRS. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE REPAIR KIT WAS ALSO RECALLED AND THE DEALER WOULD RECEIVE THE NEWLY MANUFACTURED PART WHEN IT BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Power Train
Filed Apr 1, 201450,000 milesCA

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT STATED THAT THERE WAS AN ABNORMAL VIBRATION IN THE CLUTCH. THE FAILURE WAS RECURRING. THE CONTACT ALSO STATED THAT WHEN SHIFTING GEARS, IT WOULD FEEL AS IF THE ENTIRE TRANSMISSION HAD SHIFTED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC, WHERE THE CONTACT WAS ADVISED THAT THE SPRINGS WERE WORN AND THE DUAL MASS FLYWHEEL WOULD NEED REPLACING. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Steering
Filed Mar 28, 2014WI

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT STATED THAT HE RECEIVED RECALL NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) IN DECEMBER 2013. HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THERE ARE NO FAILURES AT THIS TIME. UPDATED 05/28/14 MA UPDATED 06/04/2014 *JS

Steering
Filed Mar 24, 2014IL

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING ) IN FEBRUARY 2014 AND ATTEMPTED TO GET THE VEHICLE REPAIRED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

Steering
Filed Mar 18, 201438,000 milesWV

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT STATED THAT THE VEHICLE VIBRATED WHILE DRIVING AND THE FRONT TIRES BECAME PREMATURELY WORN. THE TIRES WERE REPLACED SEVERAL TIMES AND THE FRONT SUSPENSION WAS ALSO REPLACED HOWEVER, THE FAILURE WAS NOT CORRECTED. THE CONTACT ALSO STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) WAS RECEIVED HOWEVER THE PART WAS NOT AVAILABLE FOR REPAIR AND THE VEHICLE WAS EXPERIENCING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000 AND THE CURRENT MILEAGE WAS 46,000.

Steering
Filed Mar 11, 2014MO

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALER WAS ONLY RECEIVING ONE PART PER WEEK. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

Steering
Filed Feb 28, 201446,275 milesCO

I RECEIVED A SAFETY RECALL NOTICE N49/NHTSA 13V-529 IN JANUARY 2014. I CALLED FLOWER MOTOR COMPANY IN MONTROSE CO. I WAS INFORMED BY SERVICE DEPARTMENT THAT PARTS WERE NOT AVAILABLE YET. CALLED BACK ON FEBRUARY 27, 2014 AND WAS TOLD THAT FLOWER MOTORS COULD ORDER 1 PART EVERY 14 DAYS. I WAS PUT ON A WAITING LIST OF OVER 100 PEOPLE. I CALLED CHRYSLER THE SAME DAY AND CONFIRMED THAT THEY ARE LIMITING SMALL DEALERSHIPS TO 1 PART EVERY 14 DAYS AND LARGE DEALERSHIPS TO 1 PART EVERY 7 DAYS. I BELIEVE THIS IS A SAFETY PROBLEM AND CHRYSLER IS NOT DEALING WITH IT IN A RESPONSIBLE MANNER. I FEEL THAT CHRYSLER IS MORE INTERESTED IN NOT SPENDING MONEY THAN THEY ARE IN THE SAFETY OF THEIR CUSTOMERS. I HOPE YOU CAN RECTIFY THIS SAFETY CONCERN. *TR

Steering
Filed Feb 27, 2014KY

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD A EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER WAS CONTACTED AND ADVISED THAT THE PART WAS NOT AVAILABLE, AND PLACED THE CONTACT ON A WAITING LIST. THE CONTACT DID NOT EXPERIENCE A FAILURE.

Steering
Filed Feb 27, 2014KY

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL LETTER DECEMBER 2013. THE DEALER ADVISED THE CONTACT THAT THE PART WAS NOT AVAILABLE FOR REPAIR AND THE CONTACT WAS NUMBER 26 ON THE WAITING LIST. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

Steering
Filed Feb 25, 201446,000 milesTX

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT STATED THAT WHILE ENTERING A DRIVEWAY AT APPROXIMATELY 30 MPH, A LOUD NOISE EMITTED FROM THE FRONT END OF THE VEHICLE. THE CONTACT ATTEMPTED TO REVERSE AND DISCOVERED THAT THE POWER STEERING ASSIST AHD FAILED. THE VEHICLE WAS TOWED TO THE DEALER, WHO PERFORMED A DIAGNOSTIC AND ADVISED THAT THE STEERING LINKAGES HAD FAILED AND WOULD NEED REPLACING. THE MANUFACTURER WAS ALSO CONTACTED AND ADVISED THAT THE STEERING LINKAGE FAILURE WAS NOT CAUSED BY THE DEFECT DESCRIBED IN NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 46,000.

Steering
Filed Feb 24, 2014CA

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) AND WAS INFORMED BY THE DEALER THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/14/14 MA UPDATED 04/18/2014 *JS

Steering
Filed Feb 3, 2014AZ

TL* THE CONTACT OWNS A DODGE RAM 3500. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT HAD SURPASSED REASONABLE TIME FOR REPAIR. THE DEALER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Feb 1, 201467,000 milesAK

MY WIFE, [XXX], AND I RECENTLY HAD OUR 2008 DODGE RAM 3500 SERVICED AT LITHIA, IN ANCHORAGE, ALASKA, ON MONDAY, 20 JANUARY. WE MADE AN APPOINTMENT AND BROUGHT IN THE VEHICLE PRIMARILY FOR THE RECALL ON THE STEERING. SINCE WE WERE COMING IN TO GET THAT TAKEN CARE OF, WE ALSO DECIDED TO GET THE AGR VALVE CLEANED AND A OIL CHANGE. WE NEVER DID GET THE STEERING RECALL TAKEN CARE OF BECAUSE THE SERVICE PERSON, [XXX], SAID WE DID NOT NEED IT REPLACED AND I SAID I WANTED IT DONE ANYWAY AND THEN EVENTUALLY HE ADMITTED HE DID NOT HAVE THE PARTS. THIS IS UNSATISFACTORY. WHY WOULD YOU NOT HAVE THE PARTS IF THAT IS WHY I MADE THE APPOINTMENT FOR IN THE FIRST PLACE? IN THE END, WE WERE TOLD IT WOULD COST $3000 AND THEN $2300 AND THEN $1500 AND WE ACTUALLY ENDED UP PAYING JUST UNDER $1000 FOR THE AGR VALVE CLEANING AND OIL CHANGE AND NEVER GOT THE RECALL TAKEN CARE OF. AND WHEN I GOT HOME I OPENED MY HOOD AND NOTICED THE CAP WAS HANGING OFF ON MY RADIATOR OVERFLOW. [XXX] SAID HE WOULD ORDER THE RECALL PARTS AND PUT OUR NAME ON IT AND HAVE IT THERE FOR THE FUTURE. AT THIS POINT I DON'T WANT YOUR AGENCY TO EVER TOUCH MY VEHICLE AGAIN BUT I WOULD LIKE TO GET THE STEERING RECALL TAKEN CARE OF. WE ARE VERY UNHAPPY NOW THAT WE HAVE TO GO BACK AND SPEND A DAY OR 2 DEALING WITH THIS AGAIN...IT DOES NOT ENGENDER CONFIDENCE. THOUGHT YOU WOULD LIKE TO KNOW THIS DEALER FAILED TO REMEDY THIS DEFECT AND THAT IS WHY I'M COMPLAINING...WE DID NOT GET OUR STEERING RECALL TAKEN CARE OF EVEN THOUGH THAT IS WH

Steering
Filed Jan 23, 2014MO

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V528000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALERSHIP ADVISED THAT THE PART WAS NOT AVAILABLE AND THE CONTACT HAD TO BE PLACED ON A SIX MONTH WAITING LIST.

Steering
Filed Jan 23, 2014CA

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS ARE AVAILABLE. THE MANUFACTURE STATED THAT ONLY 3 REPAIR KITS WERE BEING PROVIDED PER WEEK. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2008 Dodge Ram 3500 → · Every Ram 3500 year → · How the figures are calculated →