Page 6 of 14 · complaints 251–300 of 661

2003 Dodge Ram 2500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Steering
Filed Jun 21, 2014OH

I RECEIVED A RECALL NOTICE IN JANUARY 2014, I TOOK MY TRUCK INTO JAKE SWEENEY DODGE IN CINCINNATI, OH. THEY INSPECTED MY TRUCK SAID THEY WOULD PUT ME ON A LIST. I HAVE WAITED OVER 5 MONTHS. I HAVE NOT BEEN NOTIFIED OF A REPAIR DATE AND THE PROBLEM HAS NOT BEEN REPAIRED. SINCE THIS IS A REAL SAFETY ISSUE, LOSS OF CONTROL OF A MOTOR VEHICLE, WHEN I DRIVE ON A HIGHWAY EVERY DAY, I DON'T CONSIDER A 5+ MONTHS WAIT A REASONABLE TIME FOR REPAIR. *TR

Steering › Linkages › Tie Rod Assembly
Filed Jun 20, 201462,432 milesMI

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED WHILE DRIVING 45 MPH, SUDDENLY THE LEFT TIE ROD SNAPPED CAUSING THE VEHICLE TO VEER OFF OF THE ROAD INTO A BUSH. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TAKEN TO DEALER WHO STATED THE TIE ROD, TIRE, RIM, SPRINGS, RACK AND PINION WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED, INCLUDING THE NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING). THE FAILURE MILEAGE WAS 62,432. UPDATED 08/28/14*LJ UPDATED 09/4/2014 *JS

Structure
Filed Jun 19, 201450,000 milesNC

DASH BEGAN CRACKING AFTER ONLY A FEW YEARS. NOW IT IS COMPLETELY FALLING APART AND I BELIEVE IF THE AIRBAGS WENT OFF IN AN ACCIDENT IT WOULD SENT PIECES OF THE DASH INTO THE FACES OF THE OCCUPANTS. *TR

Power TrainCrash1 injured
Filed Jun 18, 2014180,000 milesFL

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED HIS VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 05V462000 (POWER TRAIN) BUT THE VEHICLE ROLLED AWAY AFTER HE EXITED IT. THE CONTACT IMMEDIATELY JUMPED OUT OF THE WAY. THE VEHICLE HIT A LIGHT POST. THE LIGHT POST FELL INTO IN A HIGHWAY. THE CONTACT SUSTAINED A BROKEN WRIST AND HAND AFTER FALLING FROM TRYING TO STOP THE VEHICLE. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 180,000.

Structure › Body
Filed Jun 11, 20142,000 milesMO

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THERE WAS RUST AND CORROSION ON THE PASSENGER AND DRIVER'S SIDE BED NEAR THE UPPER FENDER WELL. THE DEALER STATED THAT BOTH OUTER SKINS OF THE FENDER WELL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

Suspension
Filed May 23, 2014136,000 milesTX

I WAS DRIVING MY DODGE RAM 2500 AND HIT A SERIES OF SMALL BUMPS AND MY FRONT END BEGAN TO SHAKE VIOLENTLY. THIS HAS HAPPENED SEVERAL TIMES AND NO ONE CAN SEEM TO FIND A PROBLEM WITH MY SUSPENSION AT ALL. I HAVE TRIED DIFFERENT TIRES AND THAT DOESN'T FIX THE PROBLEM EITHER. *TR

Steering
Filed May 19, 2014196,000 milesMD

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 55 MPH WITH A HORSE TRAILER IN TOW, THE FRONT END OF THE VEHICLE SUDDENLY BEGAN TO SHAKE VIOLENTLY. THE CONTACT LOST CONTROL OF THE VEHICLE AND DROVE INTO ONCOMING TRAFFIC. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE BACK ONTO THE RIGHT SIDE OF THE ROAD WITHOUT CRASHING. THE FAILURE RECURRED AT SPEEDS GREATER THAN 25 MPH. THE FAILURE WAS NOT DIAGNOSED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V528000 (STEERING) IN MARCH OF 2014. THE CONTACT REACHED OUT TO THE DEALER ON SEVERAL OCCASIONS, BUT THE PARTS WERE NEVER AVAILABLE TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 196,000.

Steering
Filed May 16, 2014NV

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING). THE CONTACT STATED THAT HE WAS MADE AWARE THAT THE PARTS WERE NOT AVAILABLE AS A RESULT THE REPAIRS WERE UNABLE TO BE PERFORMED FOR THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Structure › Body
Filed May 6, 2014200,000 milesKY

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR ROUTINE MAINTENANCE WHEN HE WAS ADVISED THAT THE FRAME WAS RUSTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO CONFIRMED THAT THE FRAME WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

Air Bags
Filed May 3, 2014204,500 milesTN

THE DASH ON MY TRUCK IS CRACKED INTO SMALL PIECES THAT ARE VERY DANGEROUS. THE PIECES ARE SHARP BECAUSE THEY ARE BROKE INTO LITTLE TRIANGLES. THE POINTED ENDS WILL INJURE OR KILL SOMEONE DURING A CRASH! ALSO THE AIRBAG LIGHT IS ON AND I CAN'T GET IT REPAIRED BECAUSE THE DASH HAS TO BE REMOVED AND IT IS IN LITTLE PIECES. THIS MEANS THAT BECAUSE OF THIS DASH I DON'T HAVE AN AIRBAG! I CALLED DODGE(ALONG WITH EVERYONE ELSE) AND THEY PRETTY MUCH TOLD ME THEY DIDN'T CARE. I ASKED THEM IF MY TRUCK WAS SAFE TO DRIVE AND HE SAID "NO". *TR

Steering
Filed Apr 14, 2014260,000 milesCO

I HAD NO CONTROL OF THE STEERING AND THE VEHICLE WAS VIOLENTLY SHAKING, I SLOWED DOWN TO A STOP, COMPOSED MYSELF AND DROVE ON, THE STEERING WAS VERY HARD TO CONTROL BUT THE SHAKING ONLY STARTED ABOUT 40 MPH, I TOOK THE VEHICLE TO TWO SHOPS, HAD BALL JOINTS, U JOINTS, TIE RODS, STEERING, SHOCKS, UPGRADED MOPAR STEERING ASSEMBLY, PITMAN ARM , ALL REPLACED, SHORTLY THEREAFTER I RECEIVED RECALL NOTICE N62/ NHTSA 13V-528, THE INSTRUCTIONS STATED TO MAIL ALL ORIGINAL REPAIR DOCUMENTS RELATED TO TIE ROD FAILURE AND I WOULD BE REIMBURSED, I RECEIVED A PHONE CALL JUST SIMPLY DENYING ANY RESPONSIBILITY WITH NO PARTICULAR REASON OTHER THAN MY MILEAGE, I ASKED FOR AN EMAIL OUTLINING THE REASON IN DETAIL WHICH HAD ABSOLUTELY NO CONTENT OF ANY EXPLANATION AS TO WHY THE CLAIM WAS DENIED. I DID NOT RECEIVE MY ORIGINAL RECEIPTS BACK EITHER. *JS

Structure › Body
Filed Apr 1, 201460,000 milesCA

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AND SEPARATING, CREATING SHARP EXPOSED EDGES. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 60,000.

Structure › Body
Filed Mar 31, 201432,000 milesTN

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AND OBJECTS WERE FALLING INTO THE INTERIOR OF THE VEHICLE. ADDITIONALLY, THE PLASTIC ON THE DASHBOARD WAS WARPED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32000.

Steering
Filed Mar 12, 2014NV

2003 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO A REPLACEMENT PART TO COMPLETE RECALL. *SMD THE CONSUMER WAS INFORMED, HE WAS #19 ON A LIST TO RECEIVE A PART FOR HIS VEHICLE. THE DEALER STATED THEY WERE ONLY GETTING ONE REPLACEMENT PART, PER WEEK. *JB THE DEALER INFORMED THE CONSUMER, THE PART WOULD BE AVAILABLE BEGINNING APRIL 14, 2014. UPDATED 04/08/14

Steering
Filed Feb 19, 2014CT

2003 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO DEALERSHIP TAKING A CAUSAL ATTITUDE AND UNREASONABLE AMOUNT OF TIME TO COMPLETE RECALL. *SMD THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE. THE CONSUMER STATED 60 DAYS HAVE ELAPSED SINCE HE WAS WARNED OF THE DANGER OF OPERATING HIS TRUCK WITHOUT ATTENTION TO THE DEFECT. ALSO, IT WAS THE SECOND TIME THE SAME PART HAD BEEN SUSPECTED OF FAILURE. UPDATED 03/24/14. *JB

Steering
Filed Feb 14, 2014100,000 milesOH

I RECEIVED A "IMPORTANT SAFETY RECALL" STATING THAT LEFT TIE ROD BALL STUD MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS CAUSING A "LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING". WHEN I TOOK IT TO THE DEALER THEY PUT ME ON A LIST AND SAID IT WOULD BE APPROX. 32 TO 64 WEEKS TO GET IT REPAIRED. THEY SAID THEY RECEIVE 1 PART EVERY 7-14 DAYS AND I AM NUMBER 32 ON THE LIST. I DO NOT THINK THIS IS WITHIN A REASONABLE TIME CONSIDERING THAT I DRIVE THE INTERSTATE EVERY DAY AND COULD "CRASH WITHOUT WARNING" AS STATED IN THE RECALL. WHICH COULD CAUSE SERIOUS INJURY OR DEATH NOT ONLY TO MYSELF BUT OTHERS ON THE INTERSTATE. *TR

Steering
Filed Feb 12, 2014NY

RECALL N62/NHTSA 13V-528 MY VEHICLE WAS DETERMINED BY DEALER TO HAVE LEFT TIE ROD REPLACED AS PER THE RECALL. IT'S BEEN OVER 3 WEEKS AND DEALER SAID COULD BE AS MUCH AS A MONTH MORE BEFORE THEY GET NEW PART. I CALLED DODGE ASSISTANCE CENTER 1-800-853-1403 AND WAS TOLD THAT COULD TAKE AWHILE TO GET PARTS ???? THIS PART CAN CAUSE STEERING LOSS AND IS EXTREMELY UNSAFE. I NEED MY TRUCK TO WORK EACH DAY. I AM LOGGING A COMPLAINT TO THIS RECALL AS UNSATISFACTORY AS FAR AS TIME TO ISSUE NEW PART TO INSTALL. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Steering
Filed Feb 12, 2014MT

TL -THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED HER VEHICLE WAS INCLUDED A RECALL AND REPAIRED. THE MANUFACTURE ISSUED ANOTHER RECALL FOR THE SAME FAILURE AGAIN. RECALL NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) HAD REASONABLE AMOUNT FOR REPAIR HAD SURPASSED. THE MANUFACTURE WAS CONTACTED AND PLACED THE CONTACT ON A WAITING LIST FOR THE PART. THE MANUFACTURE REFUSED TO PROVIDED THE CONTACT WITH AN ESTIMATED TIME FOR REPAIR. THE FAILURE HAD OCCURRED WHILE THE CONTACT ATTEMPTED TO LEAVE HER DRIVE WAY. THE CAR WAS REPAIRED UNDER THE FIRST RECALL ISSUED BUT THE VEHICLE IS NOT CURRENTLY REPAIRED AFTER THE SECOND RECALL WAS ISSUED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000 MILES. THE VEHICLE CURRENTLY HAS 184,000 MILES. AZ

Electrical System
Filed Feb 11, 2014166,000 milesMO

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT ALL THE GAUGES IN THE VEHICLE FAILED AND ALL THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT MENTIONED THAT THE WINDSHIELD WIPERS ALSO FAILED. THE FAILURE WOULD RECUR INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 166,000 AND THE CURRENT MILEAGE WAS 180,000. UPDATED 04/22/14*LJ UPDATED 04/23/14

Steering
Filed Feb 7, 2014UT

CHRYSLER RECALL # N49/NHTSA 13V-529 I WOULD LIKE TO COMPLAIN ABOUT HOW ILL-PREPARED CHRYSLER IS IN HANDLING THIS RECALL. I WAS NOTIFIED THAT I COULD CONTACT A DEALER AFTER JAN. 06, 2014 TO GET MY VEHICLE IN FOR THIS RECALL. ON 01/06/2014 THE DEALER TOLD ME THAT CHRYSLER HAD NOT RELEASED PARTS YET AND TO CALL BACK ON 01/24/2014. ON THAT DATE I CONTACTED THE DEALER AGAIN AND THEY ORDERED PARTS FOR MY VEHICLE AND THAT THE PARTS WOULD BE ON ON JAN. 31.ON THE 31ST. THE PARTS HAD STILL NOT ARRIVED. CALLED AGAIN ON FEB. 06 AND WAS TOLD THAT CHRYSLER WAS ONLY ALLOWING EACH DEALER THAT THEY COULD ONLY ORDER PARTS FOR ONE VEHICLE PER WEEK TO ENSURE THAT EACH DEALER IN THE COUNTRY COULD RECEIVE PARTS FOR THIS RECALL. I ASKED WHEN THE PARTS WOULD BE IN FOR MY VEHICLE I WAS TOLD BY THE DEALER THAT ARRIVAL DATE WAS UNKNOWN DUE TO THE FACT THAT THEY HAD A STACK OF ORDERS 4' THICK SO I CALLED THE CHRYSLER GROUP RECALL ASSISTANCE CTR.. AFTER RESEARCHING MY ORDER I WAS TOLD BY THE MFG. THAT MY PARTS SHOULD ARRIVE IN ANOTHER 7-10DYS.(FEB 12 - 15). BASED ON THE MAGNITUDE OF THIS RECALL AND THE DEALERS ACROSS THE COUNTRY, IT COULD TAKE YEARS FOR THEM TO REPAIR ALL AFFECTED VEHICLES. ARE WE VEHICLE OWNERS SUPPOSED TO MOTHBALL ARE TRUCKS UNTIL CHRYSLER CAN SHIP PARTS AT THE RATE OF 1 PER WEEK FOR EACH DEALER IN THE COUNTRY? THIS RESPONSE FROM CHRYSLER IS REDICULOUS!!! *TR

Steering
Filed Jan 30, 2014160,000 milesMO

A FEW MONTHS AFTER PURCHASING OUR DODGE RAM 2500, WE EXPERIENCED OUR FIRST "DEATH WOBBLE" INCIDENT ON INTERSTATE 70 AT APPROXIMATELY 65 MPH, AND OCCURRED 2 MORE TIMES THAT SAME TRIP. I HAD THE TRUCK TOWED AND BROUGHT TO AN AUTOMOTIVE SHOP. THE AUTOMOTIVE SHOP SAID THEY COULD NOT FIND ANYTHING WRONG WITH THE TRUCK BUT SUGGESTED REPLACING THE STEERING STABILIZER. I HAD THE STABILIZER REPLACED AND IT SEEMED OKAY FOR ABOUT 3 DAYS. AFTER THE FIRST INCIDENT THE "DEATH WOBBLE" OCCURRED ON A REGULAR BASIS, ANY SMALL BUMP OR TRANSITION IN THE ROADWAY WOULD CAUSE THE FRONT AXLE, TIRES AND STEERING TO SHAKE SO VIOLENTLY IT FELT LIKE A LARGE EARTHQUAKE IN THE TRUCK. THE DEATH WOBBLE WILL NOT STOP TILL THE TRUCK WAS SLOWED DOWN TO A COMPLETE STOP. THIS SEEMED TO OCCUR MOSTLY AT SPEEDS BETWEEN 45-70 MPH. WE STOPPED TAKING THE TRUCK ON MAJOR ROADWAYS AS IT WOULD BE LIKELY TO CAUSE AN ACCIDENT AT HIGHWAY SPEEDS. THE TRUCK WAS BROUGHT TO SEVERAL AUTOMOTIVE SHOPS INCLUDING DODGE AND CHRYSLER DEALERSHIPS. ALL OF THE AUTOMOTIVE SHOPS SAID THAT THIS IS FAIRLY COMMON AMONG THESE TRUCKS AS DODGE DEALERSHIPS TOLD ME THAT BASICALLY I WAS A LIAR AND DENIED THAT THERE WAS A PROBLEM. AFTER DOING THOROUGH RESEARCH I DECIDED TO FOLLOW THE ADVICE OF THE AUTOMOTIVE SHOPS AND SEVERAL SPECIALTY 4X4 SHOPS. EVERY STEERING AND SUSPENSION COMPONENT WAS REPLACED INCLUDING EVERY BUSHING, BEARING AND GREASE FITTING SOME PARTS WERE THE UPGRADED MOPAR LINKAGES AND PITTMAN ARM AND THE REST OF THE PARTS WERE OE REPLACEM

Steering
Filed Jan 30, 2014CA

2003 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO STEERING PROBLEMS, BAD TIE RODS AND A BUBBLE ON THE STEERING DAMPER. *SMD THE CONSUMER STATED AROUND JUNE 20, 2013, HE BEGAN EXPERIENCING A VIOLENT SHAKING COMING FROM THE FRONT END, WHILE CROSSING PAVED RAILROAD TRACKS. *JB

Steering
Filed Jan 29, 2014CA

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500 TDI. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) AND STATED THAT THE PARTS WERE NOT BEING MADE AVAILABLE IMMEDIATELY. THE DEALER WAS CONTACTED AND THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCES A FAILURE.

Steering
Filed Jan 27, 201480,000 milesUT

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500 TDI. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STARTED TO SHAKE VIOLENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED THE SHOCK ABSORBERS AND STEERING DAMPER. THE REMEDY FAILED TO REPAIR THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 85,000. UPDATED 3/12/14*CN UPDATED 03/21/14

Steering
Filed Jan 26, 2014168,000 milesTX

THE KNOWN PROBLEM WITH THIS MODEL VEHICLE. I HIT A BUMP ON THE HIGHWAY AT 65 MPH. I LOST STEERING CONTROL BUT SAVED THE TRUCK BEFORE HITTING ANYONE IN ONCOMING TRAFFIC. IT HAPPENED 4 MORE TIMES BEFORE I COULD GET IT FIXED. I JUST RECEIVED A NOTICE OF A RECALL...TOO LITTLE TOO LATE ! I REPLACED EVERY STEERING COMPONENT, TRACK BAR AND TRACK BAR BUSHINGS. NO, I DID NOT KEEP ANY RECEIPTS. PLEASE PAY ATTENTION TO THE COMPLAINTS, I KNOW FRIENDS WHO DID HAVE ACCIDENTS DUE TO THIS PROBLEM. *TR

Suspension
Filed Jan 23, 201445,000 milesTX

THIS PICKUP HAS THE TERRIBLE "DEATH WOBBLE" IN THE STEERING WHEN YOU DRIVE OVER A BUMP PR RIB IN ROAD,STARTING UNEXPECTED AND JERKING THE WHEEL SO HARD THAT YOU CAN NOT HOLD THE WHEEL! I PLAN TO BUY THIS PU FROM MY EMPLOYER AND I WANTED IT FIXED BY DODGE BECAUSE IT HAS ALWAYS HAD THIS TERRIBLE SAFETY PROBLEM FROM THE FACTORY! TO VERIFY THIS,[XXX] OWNS IT AND HIS # IS [XXX]. THANKS,[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Steering
Filed Jan 15, 201477,391 milesCA

DRIVING IN THE MOUNTAINS ON DIRT ROAD HEARD HORRIBLE SOUNDS IN THE FRONT OF TRUCK. NOTICEABLY LOUDER AND VERY CONCERNED TO DRIVING THE TRUCK ANY MORE, MY TWO SMALL CHILDREN AND I 9 MONTHS PREGNANT ARE VERY LUCKY. MADE TO OUR HOME 15 MILES AWAY. I CALLED MECHANIC AND TRUCK WAS IN THE SHOP NEXT DAY. *TR

Visibility/Wiper
Filed Jan 13, 2014105,145 milesKY

BLEND DOOR WILL NOT WORK, COMMON FAILURE IN MODELS 02-06, POOR DESIGN BREAKS AFTER A YEAR OR SO...CANT DEFROST WINDSHIELD WHEN WINDSHIELD FROST DUE TO SNOW OR COLD TEMPERATURES. UNABLE TO REMOVE FOGGY WINDSHIELD ON RAINY DAYS. *TR

Steering
Filed Jan 9, 2014SC

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) HAD SURPASSED THE REASONABLE TIME FOR REPAIR. THE MANUFACTURER AND DEALER WERE CONTACTED AND STATED ONLY ONE REPAIR KIT WAS PROVIDED TO THE DEALERS PER WEEK. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/11/2014 *BF

Steering
Filed Jan 8, 2014159,000 milesOK

AFTER PURCHASING THIS TRUCK FROM THE FIRST TIME OWNER, I BEGIN TO NOTICE AT CERTAIN TIMES I WOULD EXPERIENCE A VIOLENT SHAKING WHEN GOING OVER A BUMP. AFTER LOOKING ONLINE AND READING ABOUT THE "DEATH WOBBLE" I BECOME WORRIED AND CONTACTED THE DEALER. OF COURSE THEY ACTED LIKE THEY DID NOT KNOW WHAT I WAS TALKING ABOUT. BUT WHEN YOU TALK TO AN INDEPENDENT MECHANIC, THEY KNOW EXACTLY WHAT YOU ARE TALKING ABOUT. IN SHORT, I HAVE SPENT OVER $2700 GETTING THE FRONT END REDONE, WITH NO HELP FROM CHRYSLER. I FIND IT COMPLETELY IRRESPONSIBLE ON THEIR PART TO NOT DO ANYTHING TO HELP WITH THIS PROBLEM. NOW.. JUST LAST WEEK I GET THIS RECALL NOTICE ON THE LEFT TIE ROD END. I AM MOST CERTAIN WHEN I TAKE IT IN, THEY WILL SAY THERE IS NOTHING WRONG WITH IT.. AND SEND ME ON MY WAY. THIS ISSUE AND THE CRACKED DASH IS ALL A BUNCH OF BALONEY TO WHICH CHRYSLER SHOULD HAVE TAKEN SOME SERIOUS ACTION TO HELP FOLKS WHO BOUGHT A $50K TRUCK IN GOOD FAITH THAT IT WAS BUILT GOOD.. *TR

Suspension
Filed Dec 6, 2013102,000 milesCA

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT WAS TRAVELING 65 MPH WHEN THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO BOTH AN INDEPENDENT MECHANIC AND THE DEALER FOR INSPECTION AND REPAIR. THE REPAIRS WERE UNKNOWN HOWEVER, THE DEFECT WAS REMEDIED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

Structure
Filed Dec 4, 201398,000 milesGA

MY 2003 DODGE RAM 2500 TRUCK'S DASHBOARD HAS CRACKED IN SEVERAL PLACES. THESE ARE LONG CRACKS FROM THE WINDSHIELD TO THE CABIN EDGE. ALSO LARGE CIRCLES OF CRACKS. THIS IS A SAFETY CONCERN BECAUSE OF THE POSSIBILITY OF SHARP PIECES FLYING THROUGH THE CAB OF THE TRUCK. WE ARE NOT ONLY CONCERNED FOR OUR SAFETY BUT FOR THE SAFETY OF OUR TWIN 3 YEAR OLD GRANDSONS THAT ARE OFTEN WITH US. *TR

Steering
Filed Nov 12, 2013NY

NOVEMBER 8, 2013 CONTACT: [XXX] STATEMENT: TIE-ROD ASSEMBLY NOVEMBER 8, 2013 , AUBURN HILLS, MICH. - CHRYSLER GROUP LLC WILL CONDUCT THREE RECALLS AFFECTING APPROXIMATELY 1.2 MILLION TRUCKS, THOUGH AS MANY AS 726,000 MAY NOT NEED REPAIR. THE CAMPAIGNS TARGET AN ESTIMATED 453,000 VEHICLES WITH STEERING-SYSTEM TIE RODS THAT MAY HAVE BEEN MISALIGNED DURING ASSEMBLY OR STEERING-SYSTEM SERVICE. CHRYSLER GROUP IS CASTING THE NET WIDER THAN NECESSARY TO IDENTIFY THOSE VEHICLES THAT REQUIRE REPAIR. ANY FOUND TO HAVE SUSPECT TIE-ROD ASSEMBLIES WILL HAVE THOSE COMPONENTS REPLACED AT NO COST TO CUSTOMERS. ONE RECALL WILL INSPECT AN ESTIMATED 842,400 MODEL-YEAR 2003-2008 RAM 2500 AND 3500 TRUCKS TO FIND APPROXIMATELY 116,000 REPAIRED WITH TIE-ROD ASSEMBLIES THAT COULD BECOME MISALIGNED. THIS CONDITION COULD LEAD TO COMPONENT FRACTURE AND STEERING LOSS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Structure
Filed Nov 2, 201380,000 milesAZ

2003 DODGE 2500 DASHBOARD CRACKING SEVERELY. CLEARLY A HAZARD DUE TO SHARP EDGES AND LOOSE SHARDS OF PLASTIC. THE DAMAGE IS EXTENDING TOWARDS THE INSTRUMENT PANEL AND PASSENGER AIRBAG. CONCERNED THAT THE AIRBAG MAY BECOME AFFECTED BY THE DISINTEGRATING DASHBOARD. *TR

Steering
Filed Oct 23, 201375,000 milesMI

WE HAVE PREVIOUSLY FILED A COMPLAINT FOR THE "DEATH WOBBLE" OR VIOLENT, UNCONTROLLABLE SHAKING THAT OCCURS AFTER GOING OVER UNEVEN ROADS. THE ENTIRE VEHICLE SHAKES AND THERE IS MINIMAL CONTROL OF STEERING WHEN THIS HAPPENS UNTIL THE VEHICLE HAS SLOWED DOWN TO ALMOST A STOP. THE SHAKING OF THE FRONT TIRES IS VISIBLE ON THE OUTSIDE OF THE VEHICLE. TODAY WHEN I WAS ENTERING THE EXPRESSWAY, WHICH HAS FRESH PATCHES OF CONCRETE, NO POTHOLE OR ROUGH SURFACE, MY TRUCK STARTING SHAKING THE FRONT TIRES AND STEERING WHEEL VIOLENTLY (DEATH WOBBLE). I HIT THE BRAKES TO SLOW THE VEHICLE DOWN. THE VEHICLE STARTED DRIFTING AND I REALIZED I HAD NO STEERING WHEN I TRIED TO BRING THE VEHICLE INTO MY LANE. WHEN I WAS ABLE TO BRING THE VEHICLE TO A STOP (REMEMBER I AM ON A 4 LANE X-WAY) I FOUND THAT THE STEERING BAR THAT GOES FROM THE PITMAN ARM TO THE RIGHT TIRE HAD BROKEN IN HALF. THIS IS A SOLID 1INCH BAR AND I HAD NOT HIT ANYTHING TO CAUSE THIS TO BREAK. . THIS COULD HAVE VERY EASILY BEEN A COMPLAINT LODGED WITH A DEATH OCCURRING.THE SHAKING IS A KNOW ISSUE WITH RAM 2500 TRUCKS WITH THIS SAME FRONT END DESIGN (INCL 2013), AND THE JEEPS WITH THE SAME DESIGN FRONT END ARE NOW COMPLAINING OF THE SAME SHAKING. I HAVE OWNED THIS TRUCK FOR 7YRS NOW, SO I KNOW IT HAS NOT BEEN IN ANY ACCIDENTS, OVER CURBS, 4 WHEELED OR ANY OTHER DRIVING CONDITION THAT COULD HAVE STRESSED OR CAUSED THE BAR TO BROKE. *TR

Structure
Filed Sep 26, 2013NC

THE DASH STARTED CRACKING AND HAS NOT STOPPED . WILL THEY EVER DO ANYTHING ABOUT THIS OR WILL MY DASH BE IN MY FLOOR ? *JS

Structure
Filed Sep 26, 2013NC

DASH IS CRACKING. SHOULD BE FIX BY DODGE IT COULD BE A SAFETY HAZZARD... *JS

Steering
Filed Sep 24, 2013203,000 milesID

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, HE EXECUTED A LEFT TURN AND THEN HE HEARD A LOUD ABNORMAL NOISE. UPON FURTHER INVESTIGATION, HE SAW THAT THE DRIVER'S SIDE TIE ROD WAS HANGING FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS INFORMED THAT THE TIE ROD WOULD NEED TO BE REPLACED AND REALIGNED. HE WAS ALSO INFORMED OF A RECALL UNDER NHTSA CAMPAIGN NUMBER: 11V350000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT HIS VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 203,000 AND THE CURRENT MILEAGE WAS 204,500.

Structure
Filed Sep 9, 2013CA

AT ABOUT 7 YRS OLD, OUR TRUCKS' DASH STARTED CRACKING AT WHAT LOOKS LIKE THE MOUNTING SEEMS. THERE WAS NO CRASH THAT DAMAGED IT. WE LIVE IN THE DESERT, BUT ALWAYS USE WINDOW SHADES. SINCE WE'RE OUT OF WARRANTY DODGE WILL DO NOTHING. IT HAS SINCE BROKE OFF IN LARGER CHUNKS, FALLING INTO THE AIR VENTS. WE HAVE OWNED VEHICLE FOR MUCH LONGER AND NEVER HAD THIS PROBLEM. I HAVE RECENTLY BEEN READING FORUMS WHERE OTHERS WITH THIS TYPE VEHICLE HAVE THE SAME PROBLEM, AND AGAIN, DODGE DOES NOTHING. IS IT GOING TO TAKE ONE FALLING COMPLETELY APART, AND A CHILD STICKING THEIR HANDS IN THERE AND BEING SHOCKED FOR SOMEONE TO MAKE DODGE RECALL THEIR FAULTY DASH BOARDS? *TR

SteeringCrash2 injured
Filed Aug 11, 2013130,000 milesMS

AT APPROX. 55-60 MPH, THE TRUCK BEGAN TO SHAKE VERY VIOLENTLY. APPLIED BRAKE, TO ATTEMPT TO GET TRUCK UNDER CONTROL; WE ENDED UP IN THE DITCH. MYSELF AND MY DAUGHTER WERE INJURED. LUCKILY, NEITHER OF US WERE INJURED BAD, JUST BUMPS AND BRUISES. I HAD A MECHANIC LOOK AT THE TRUCK; HE STATED THERE IS A PROBLEM WITH ALL DODGE TRUCKS FROM 2002-2008. THE STEERING GEAR BOX AND FRONT SUSPENSION ARE AT FAULT. I CONTACTED A LOCAL DODGE DEALER. THEY INFORMED ME, "DODGE IS NOT AT FAULT AND THERE ARE NO NEED FOR ANY RECALLS". THEY DID SAY THEY COULD FIX THE PROBLEM, AT ALMOST $2700. THEY WOULD PUT A NEW FRONT SUSPENSION AND STEERING BOX. I FEEL IF THEY WILL FIX THE PROBLEM, THEN THEY KNOW ABOUT THE PROBLEM. I HAVE SEARCHED ON THE INTERNET ABOUT THE PROBLEM AND THERE ARE HUNDREDS OF COMPLAINTS. I AM ASKING THE NTSB TO FULLY INVESTIGATE THIS MATTER. *TR

Engine
Filed Jul 6, 2013180,200 milesVA

I WAS DRIVING DOWN THE ROAD AT APPROXIMATE 45MPH, WHEN I WAS ON A BANK AND NOTICED THAT THE TRUCK WAS HARD TO STEER, THE TRUCK HAD STALLED. THE TRUCK STARTED BACK UP, THANKFULLY I HAVE A MANUAL, THAT I DID NOT HAVE TO PULL OFF THE ROAD (ITS HARD TO CONTROL A 3/4 TON TRUCK WITH NO POWER STEERING), AND COULD JUST PUSH THE CLUTCH IN TO START THE TRUCK. WHEN I GOT THE TRUCK STARTED, IT DIED ON ME AGAIN, STARTED IT UP, AND DROVE LESS THAN A MILE, AND DIED AGAIN. I WENT TO THE STORE, ON MY WAY HOME HAD THE SAME ISSUE, AS SOON AS I WOULD SLOW, THE TRUCK WOULD DIE, THANKFULLY IT ONLY HAPPENED ONCE ON THE WAY HOME. RAN IT FOR A LITTLE IN MY DRIVEWAY, AND REVVED THE ENGINE, AND IT DIE, THREE TIMES. DID SOME RESEARCH AND SEEMS THE ISSUE MAY BE FAULTY FUEL CONTROL ACTUATOR ( OR KNOWN AS MPROP). *TR

Structure › Body
Filed Jun 14, 201370,000 milesGA

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AND DETACHING FROM THE VEHICLE. ALSO, THE CONTACT MENTIONED THAT THERE WERE CRACKS LOCATED BY THE AIR BAG COMPARTMENT ON THE PASSENGER'S SIDE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED THAT THE ENTIRE DASHBOARD NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 130,000. *TR

Structure
Filed May 30, 2013100,000 milesAZ

THE DASHBOARD ON MY 2003 DODGE RAM 2500 TRUCK IS SEVERELY CRACKED AND FRAGMENTED. I FIRST NOTICED A LONG (6"+) CRACK DOWN THE CENTER OF THE DASHBOARD, FROM WINDSHIELD TOWARDS THE INTERIOR OF THE TRUCK) IN 2010. I HAVE USED A DASHBOARD MAT/COVER IN THE VEHICLE SINCE PURCHASED IN 2002. THE CRACK WAS NOTICED WHEN REMOVING THE DASH MAT COVER TO CLEAN/WIPE DOWN THE DASHBOARD. THE DASHBOARD HAS NOT BEEN SUBJECT TO DIRECT SUNLIGHT FOR THE DURATION OF THE TIME THAT I'VE OWNED THE VEHICLE (SINGLE OWNER). SINCE THE INITIAL CRACK IN 2010, THE CONDITION OF THE DASHBOARD HAS CONTINUED TO DETERIORATE. WITH NO INSTANCES OF DIRECT CONTACT OR ACCIDENT, THE SMALL SLITS FOR THE DASHBOARD AIR VENTS HAVE STARTED TO BREAK OFF ENTIRELY, AND FROM TIME TO TIME USE OF THE AIR VENT NEAR THE WINDSHIELD SHOOTS LITTLE BITS OF PLASTIC BACK INTO THE FRONT SEAT PASSENGERS. THIS IS A SAFETY ISSUE DURING NORMAL OPERATION, AND A FURTHER HAZARD SHOULD THERE BE A HARD STOP, CRASH OR OTHER ABRUPT EVENT. I AM ALSO CONCERNED THAT IF THE DASH IS SUBJECT TO ANY SORT OF IMPACT FROM THE VEHICLE CABIN (PERSONS OR OBJECTS) IT MAY FURTHER SHATTER AND CREATE UNNECESSARY CUTTING OR IMPACT INJURIES TO PASSENGERS. *TR

Structure
Filed May 21, 2013120,000 milesSC

THE SPARE TIRE ON A DODGE RAM 2500 IS SECURED UNDERNEATH THE VEHICLE WITH A STRANDED CABLE. WHILE DRIVING DOWN THE ROAD, THE SPARE TIRE FELL OFF. WHEN IT FELL, IT BOUNCED INTO THE REAR BUMPER, JOLTED THE VEHICLE, AND THEN ROLLED DOWN THE ROAD. ALTHOUGH NO ACCIDENT OCCURRED, IT COULD HAVE BEEN CATASTROPHIC IF OTHER VEHICLES HAD BEEN ON THE ROAD AT THE TIME. THE ROOT CAUSE IS MOST LIKELY DUE TO A FAILURE AT THE LOCATION WHERE THE CABLE IS SWAGED TO THE PLATE. DODGE SHOULD BE REQUIRED TO INSPECT AND REPAIR THESE AT THEIR EXPENSE. *TR

Structure
Filed May 21, 2013103,000 milesSC

THE UPPER DASHBOARD ON MY RAM 2500 CRACKED. THE EXPOSED EDGES ARE SHARP, AND REPRESENT A SAFETY HAZARD UNDER NORMAL OPERATION. THE SITUATION COULD BE CATASTROPHIC IF THE SHARP EDGES WERE TO CUT THE AIRBAG WHEN DEPLOYED. THIS DEFECT HAS BEEN REPORTED TO DODGE BY A LARGE NUMBER OF CUSTOMERS, AND THEIR TYPICAL RESPONSE IS THAT THEY BEAR NO RESPONSIBILITY SINCE THE VEHICLE IS OUT OF WARRANTY. *TR

Structure
Filed May 9, 201375,000 milesCT

THE DASHBOARD IN MY TRUCK STARTED TO CRACK AND IS NOW FALLING APART WITH HUGE SHARP PIECES COMING OFF I AM AFRAID MY SMALL CHILDREN WILL BE INJURED FROM THE DASH. *TR

Steering
Filed May 3, 2013188,000 milesMI

MY VEHICLE HAS BEEN HAVING "DEATH WOBBLE" AT 55 MPH AND OVER AND BEEN HAVING THE ISSUE FOR ABOUT A YEAR AND HALF AND HAVE HAD THE ENTIRE FRONT END STEERING REPLACED AND IM STILL HAVING THE ISSUE. PLEASE FIND A CAUSE I'VE ALMOST LOST CONTROL EVERY TIME IT OCCURS! I WOULD LIKE TO BE CONTACTED BY A RAM FIELD ENGINEER! *TR

Structure
Filed Apr 29, 2013118,584 milesTX

DASHBOARD HAS SEVER CRACKS WHICH DEVELOPED ABOUT 4 YEARS AGO. I WAS DRIVING DOWN THE ROAD AND TURNED ON THE DEFROSTER. THE GRILL COVERING THE DEFROSTER BLEW APART INTO SEVERAL PIECES AND HIT MY CHECK AND JAW. NO INJURIES WERE SUSTAINED. HOWEVER, THERE ARE SEVERAL MORE GRILLS AND THEY ARE EXTREMELY DRY ROTTED. QUESTION IS DO I REMOVE THE GRILLS AND LET DEBRIS FALL INTO THE DUCTS AND THEY TOO BECOME PROJECTILES OR LEAVE THE GRILLS AND HOPE FOR THE BEST. *TR

Structure
Filed Mar 17, 2013100,000 milesTX

THE DASHBOARD IS CRACKING AND CAVING IN ON ITSELF AS A RESULT THE LIGHTS GO ON AND OFF WHILE DRIVING. SEVERAL OTHER ELECTRICAL PROBLEMS ARE HAPENING. *TR

Service Brakes
Filed Mar 1, 2013100,000 milesNJ

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE BRAKES, THE VEHICLE WOULD JERK TO THE RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED THE CONTACT THAT THEY WERE UNABLE TO DUPLICATE THE FAILURE. AS A PRECAUTION, THE BRAKES WERE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE CURRENT MILEAGE WAS APPROXIMATELY 104,000. UPDATED 4/24/13 *CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED AFTER REPLACING BUSHINGS, POWER STEERING GEAR BOX, AND IDLER ARMS. UPDATED 06/4/2013 *JS.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2003 Dodge Ram 2500 → · Every Ram 2500 year → · How the figures are calculated →