Page 5 of 14 · complaints 201–250 of 661

2003 Dodge Ram 2500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Air Bags
Filed Jun 16, 201580,000 milesTX

MULTIPLE BREAKS IN THE VENT PORTION OF THE DASH COVER WITH MISSING PIECES AND THE MAIN DASH COMPONENT IS COMPLETELY CRACKED THROUGH ON THE PASSENGER SIDE. WITH THE VENTILATION SYSTEM ON, PIECES OF PLASTIC AND DETERIORATED INSULATION BLOWS FREELY IN THE CAB OF THE TRUCK. WITH THE DASH CONTINUING TO CRACK AND BREAK APART PIECES OF PLASTIC HAVE DROPPED BELOW THE DASH AND COULD POTENTIALLY COULD EXPOSE AND CAUSE WIRING PROBLEMS WITH THE ELECTRICAL SYSTEM. THE CRACKED DASH IS A DANGER TO THE EYES OF ANYONE RIDING IN THE VEHICLE WITH THE VENTILATION SYSTEM CIRCULATING CONDITION AIR. I FEAR THAT THE DASH WILL ACT AS SHRAPNEL IN THE EVENT OF AIR BAG DEPLOYMENT. ...UPDATED 07/30/15 *BF

Suspension › Front › Stabilizer Bar
Filed Jun 9, 201560,000 milesFL

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS FALLING APART. WHEN THE AIR CONDITIONER WAS ACTIVATED, THERE WERE PARTICLES FLYING OUT OF THE VENTS. WHILE DRIVING APPROXIMATELY 10 MPH OVER A BUMP, THE STEERING WHEEL SEIZED AND SOMETHING ON THE FRONT END FELT LOOSE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE UPPER BALL JOINT AND STABILIZER BAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE DASHBOARD WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Unknown or Other
Filed May 25, 2015125,000 milesMO

THE DASHBOARD OF MY 2003 DODGE RAM IS FALLING APART. IT HAS TO MANY CRACKS TO COUNT AND PIECES ARE FALLING OFF THE DASH AND INTO MY LAP WHILE DRIVING. I AM SCARED THAT THESE CRACKED PIECES WILL FALL OFF AND PUNCTURE MY SKIN AND CAUSE DAMAGE TO MY HEALTH. I HAVE CONTACTED MY DEALER AND THEY TELL ME ITS TO BAD THE VEHICLE IS OUT OF WARRANTY. IT IS TO EXPENSIVE FOR ME TO REPLACE. I JUST DON'T WANT TO HAVE TO TAKE LEGAL ACTIONS WHEN I GET INJURED BY FLYING DEBRIS CREATED BY CHRYSLERS INFERIOR PRODUCT!

Air Bags
Filed May 21, 2015TX

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Unknown or Other
Filed May 14, 201597,400 milesAZ

THE DASH BOARD DEVELOPED IT'S FIRT CRACK IN MAY OR APRIL OF 2011, SINCE THEN IT CONTINUES TO CRACK. IF IT CONTINUES TO CRACK I FEAR THAT SMALL PIECES WILL DISLODGE WHICH MAY CREATE A HAZARD FOR ANY OCCUPANT IN THE VEHICLE. SUCH AS A PIECE LODGING IN THEIR EYE AND POSSIBLE LOSS OF EYE SIGHT.

Air Bags
Filed May 7, 2015LA

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/18/15*CN UPDATED 10/16/2017*CN

Steering
Filed May 6, 2015NY

2003 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO VEHICLE SHAKES UNCONTROLLABLY WHILE DRIVING AND STEERING LEAKAGE RECALL NOTICE. *SMD THE DEALER INFORMED THE CONSUMER THE STEERING BOX AND TRANSMISSION PAN WERE LEAKING. THE CONSUMER EXPERIENCED THE VEHICLE SHAKING FOR A SECOND TIME. *JB

Air Bags
Filed Apr 15, 2015TX

I PURCHASED MY P/U NEW 2003. I RECEIVED A NOTICE OF RECALL FOR DEFECTIVE AIR BAG INFLATOR HOUSING - P78. TODAY I CALLED MY DEALER, MID COUNTY CHRYSLER IN PORT ARTHUR, TX , TO SET UP AN APPOINTMENT AS INSTRUCTED ON THE NOTICE. THEY REFUSED TO SET UP THE APPOINTMENT AND REPORTED " THE PARTS ARE NOT AVAILABLE". I ASKED TO ADDED TO A CALL LIST TO SCHEDULE AN APPOINTMENT ONCE THE PARTS WERE AVAILABLE AND THEY REFUSED SAYING " WE ARE NOT ALLOWED TO ACTUATE A LIST, YOU HAVE TO CALL BACK TO SCHEDULE APPOINTMENT AT A LATER DATE. BY NOT HAVING A CALL LIST TO PUT MY NAME ON, THE DEALER IS MAKING IT MY RESPONSIBILITY TO GET MY CAR REPAIRED. IN THE PAST HAD A RECALL ON A FORD VEHICLE WHICH ENDED UP NEVER BEING REPAIRED BECAUSE, THAT DEALER KEPT TELLING ME THAT THEY DIDN'T HAVE THE PART OR DIDN'T HAVE THE TIME TO TAKE CARE OF THE PROBLEM. I DID CALL OVER AND OVER AND OVER AGAIN WITH THAT ONE. IT DID NO GOO..... NOW IT IS SEEMLY STARTING ALL OVER AGAIN ! I THINK THEY NEED TO HAVE A CALL BACK LIST FOR WHEN THE PARTS ARE AVAILABLE AND GET THIS ISSUED FIXED... THIS IS A SAFETY ISSUE ! I THINK THIS IS NOT MY RESPONSIBILITY, I DIDN'T BUILD THE 2003 PICK UP OR SELL IT ! NOW IT FEELS LIKE THEY ARE RUNNING OUT ON WHAT IS EXPECTED OF THEM... JUST LIKE THE FORD DEALER DID! ONLY THIS TIME I AM NOT WILING TO KEEP CALLING LIKE THE LAST TIME ! IF THEY HAVE BEEN SUED TO MAKE THIS A RECALL ISSUE OR SOMEONE WAS INJURED BECAUSE OF IT, YOU WOULD THINK THAT THEY ARE RESPONSIBLE AND LIABLE ! THEY SHOULD BE TAKI

Engine
Filed Apr 10, 201599,000 milesGA

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THE ENGINE WAS INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.

Air Bags
Filed Apr 10, 201595,000 milesTX

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER AND MANUFACTURER STATED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT, INTERMITTENTLY, THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

Steering
Filed Apr 6, 2015180,000 milesNV

THE 'BUMP' ASSOCIATED WITH AN OVERPASS EXPANSION JOINT ON HIGHWAY I-515 INDUCED 'DEATH WOBBLE' INTO THE TRUCK CAUSING A LOSS OF CONTROL. THE LOSS OF CONTROL ALMOST CAUSED AN IMPACT WITH OTHER VEHICLES THAT WERE CLOSE. THE DEALER NOR THE MANUFACTURE WILL ASSIST IN CORRECTING THE ISSUE. THE DEALER SERVICE MANAGER SAYS THAT INSTALL THE 'UPGRADED' LINKAGE PACKAGE CURES THIS MOST OF THE TIME (FOR $1,600.00). THIS APPEARS TO BE A KNOW SAFETY ISSUE THAT NHTSA AND DODGE ARE DUCKING. DODGE UPGRADED THE LINKAGE IN 2009 AND TOTALLY REDESIGNED THE SYSTEM IN 2014. THE VEHICLE IS ALL ORIGINAL AND IN GOOD WORKING ORDER. HELP. *TR

Steering
Filed Mar 10, 2015CA

TL*THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 13V528000 (STEERING) IN JANUARY 2014. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE VIN WAS NOT AVAILABLE.

Air Bags
Filed Mar 7, 2015FL

YOUR RECALL NOTICE INFORMATION IS INCORRECT. AS FOLLOWS...IS REQUIRED FOR FULL PUBLIC DISCLOSURE. AIR BAG INFLATORS... DRIVERS SIDE... P40 / NHTSA 14V-354 ( NOT LISTED ON YOUR RECALL LIST.) THIS IS THE DRIVERS AIR BAG..! AIR BAG INFLATORS.. PASS. SIDE.. P78 / NHTSA 14V-770 ( ONLY THE PASSENGER SIDE IS ON YOUR WARNING LIST TO CONSUMERS). *TR

Air BagsCrash
Filed Mar 3, 201540,000 milesGA

TL*THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE CRASHED INTO A DEER AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO MENTIONED THAT THERE WAS SECOND CRASH WHERE THE VEHICLE WAS T-BONED ON THE DRIVER'S SIDE AND THE AIR BAGS FAILED TO DEPLOY AGAIN. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V770000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

Air Bags
Filed Feb 27, 2015NM

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Structure1 injured
Filed Feb 16, 201536,000 milesHI

MY TRUCK HAS BEEN BABIED IT'S ENTIRE LIFE AND HAS BEEN GARAGED. I EVEN TINTED THE WINDSHIELD WITH THE UV RATED TING SO IT WOULD HELP WITH THE DASH ISSUES ALSO. EVEN WITH ALL THIS PRECAUTION, THE DASH HAS STILL CRACKED. I NOTICED THE FIRST HAIRLINE CRACK IN SUMMER 2006 AND IT'S BEEN A DOWNHILL SPIRAL EVER SINCE. RECENTLY IT STARTED DROPPING PARTS IN THE VENTS I GUESS. THEN I WOULD HAVE PARTICLES FLYING IN MY EYE WHEN I TURN THE HEATER ON. MY KIDS ALSO HAVE THINGS FLYING IN THEIR EYES. THIS IS A DANGER OUS SITUATION AND DODGE NEEDS TO RECALL THESE DASHES BEFORE SOMEONE GETS REALLY HURT OR KILLED. *TR

Steering
Filed Feb 11, 2015173,000 milesMN

DRIVING TRUCK DOWN FREEWAY. HIT A BUMP AND WHOLE TRUCK STARTED TO SHAKE SLOWED DOWN AND SHAKE WENT AWAY. *TR

Air Bags
Filed Feb 10, 2015MO

TL*THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V770000 (AIR BAGS). THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE CONTACT CALLED THE DEALER FOR WEEKS AND WAS NOT ABLE TO SCHEDULE AN APPOINTMENT. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO PROVIDE A REASONABLE TIMEFRAME OF WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

Air Bags
Filed Feb 9, 2015FL

TL*THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Structure
Filed Jan 4, 201596,000 milesNJ

DASH HAS BEEN CRACKING FOR YEARS AS MOST DO. BECOMING A SAFETY ISSUE AS PIECES FLY INTO YOUR FACE EVERYTIME YOU USE HEAT OR AC. ALSO HAS JAGGED EDGES THAT COULD BE AN ISSUE IN AN ACCIDENT SITUATION. *TR

Visibility/Wiper
Filed Dec 19, 2014145,000 milesPA

THE DEFROST/DEFOG WILL NOT WORK. THE AIR ONLY BLOWS DIRECTLY OUT OF THE DASHBOARD VENTS, IT WON'T DEFROST OR BLOW AIR TO THE FLOOR VENTS. THIS IS CAUSING DRIVING ISSUES (I.E. PULLING OVER DUE TO FOGGING UP). *TR

Steering
Filed Dec 16, 2014HI

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 13V528000 (STEERING) AND 14V354000 (AIR BAGS). THE CONTACT STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Suspension
Filed Dec 11, 201442,323 milesSC

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. WHILE MAKING A TURN, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE CONTACT DISCOVERED THAT THE BALL JOINTS WERE FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE UPPER CONTROL ARM AND SWAY BAR LINKS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,323. UPDATED 09/03/15*LJ UPDATED 9/8/2017*CN

Visibility/Wiper
Filed Nov 18, 2014160,000 milesUT

MY 03 DODGE RAM 2500 QUAD CAB WINDOW DEFROST DOES NOT WORK CAUSE THE LITTLE FLAP GETS STUCK AND WONT SWITCH IT OVER FROM WHATEVER IT IS ON. *TR

Electronic Stability Control (esc)
Filed Nov 17, 2014169,000 milesNJ

I'M CONSTANTLY HAVING ELECTRICAL & INTAKE/EXHAUST PROBLEMS WITH THIS VEHICLE. I'VE REPLACE THE BATTERY 2 TIMES WITHIN 2 YEARS AND IT STILL CUTS OFF ALL THE TIME. ALL INSPECTIONS AND MAINTENANCE IS CURRENT. MY MECHANIC HAS ALSO CONSTANTLY WORKED ON U-JOINTS. PLEASE GIVE ME A LIST OF ALL RECALLS FOR THIS VEHICLE. *TR

Fuel/Propulsion System
Filed Nov 13, 201493,000 milesMN

THE DODGE RAM 2500 TRUCK HAS A CUMMINS DIESEL ENGINE WITH COMMON RAIL FUEL INJECTION. MARCH 2013 WHILE ON A TRIP PULLING A TRAILER, THE NUMBER 5 & 6 FUEL INJECTOR LINES WERE SEVERELY RUSTED / CORRODED WHICH RESULTED IN A BAD FUEL LEAK. I LOST CLOSE TO 30 GALLONS OF DIESEL FUEL IN 40 MILES DRIVING DISTANCE. THE UNDER HOOD AND UNDERBODY OF THE TRUCK WAS COATED IN FUEL. VEHICLES BEHIND ME HAD SOME FUEL SPRAY AS WELL. IT WAS SMOKING BAD BEHIND ME DUE TO THE FUEL BEING ON THE EXHAUST SYSTEM. I HAD A DODGE DEALER REPLACE TWO OF THE SIX FUEL INJECTOR LINES. NO CHOICE. THE DEALER ALSO CLEANED THE UNDERBODY. ONCE I RETURNED HOME FROM THE TRIP, I HAD A DIFFERENT DODGE DEALER REPLACE THE OTHER FOUR INJECTOR LINES. IF THIS WAS A GAS ENGINE, THE TRUCK WOULD'VE BURNED TO THE GROUND. NOW, NOVEMBER 2014, I SEE THE BRAKE LINES FROM THE MASTER CYLINDER TO THE ABS BRAKE CONTROLLER ARE ALSO SEVERELY RUSTED / CORRODED. THEY ARE NOT LEAKING YET. IT IS JUST A MATTER OF TIME. I WILL HAVE THEM REPLACED PRIOR TO TAKING ANY TRIPS, AND WILL HAVE THE BRAKE SYSTEM COMPLETELY FLUSHED TOO. PULLING A TRAILER WITH THE TRUCK AND LOSING THE BRAKE SYSTEM COULD PROVE TO BE FATAL. THE TRUCK NOW HAS 96000 MILES, AND IS ALWAYS PARKED INSIDE A GARAGE. THESE LINES SHOULD NOT HAVE CORRODED SO BADLY, EVEN IN MINNESOTA. *TR

Suspension
Filed Nov 10, 201450,000 milesNE

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE FRONT END OF THE VEHICLE STARTED TO VIBRATE AND JERK VIOLENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

Structure
Filed Oct 30, 201456,000 milesCA

CRACKED DASH. LIKE SO MANY OTHER 2003 DODGE RAM 2500 OWNERS, MY VEHICLE HAS DEVELOPED CRACKS ALONG THE DASH FOR NO APPARENT REASON EVEN THOUGH THE VEHICLE IS WELL CARED FOR AND MAINTAINED IN PRISTINE CONDITION. THE FIRST HAIRLINE CRACK APPEARED IN 2010 AT THE CENTER OF THE DASH BEGINNING ON THE WINDSHIELD SIDE. OVER TIME THE CRACK HAS PROGRESSED TOWARDS THE INSTRUMENT PANEL TO THE POINT THAT THE DASH HAS COMPLETELY SPLIT IN HALF. TO DATE, TWO ADDITIONAL CRACKS HAVE DEVELOPED, ONE SIX INCHES TO THE LEFT OF THE CENTER CRACK AND ANOTHER OVER THE PASSENGER AIRBAG SECTION. WITH SO MANY COMPLAINTS OF CRACKED DASHES, PARTICULARLY WITH THE 2003 MODEL YEAR, IT'S APPARENT THAT A MANUFACTURING FLAW EXISTS AND CHRYSLER SHOULD ACKNOWLEDGE THIS FACT AND EFFECT REPLACEMENT OF THE DEFECTIVE DASHES. IS A CRACKED DASH A SAFETY ISSUE? ABSOLUTELY, CONSIDERING THE ADDITIONAL INJURIES THAT CAN BE INFLICTED ON VEHICLE OCCUPANTS IN THE EVENT OF A COLLISION AND THE DEPLOYMENT OF AIR BAGS. SINCE CHRYSLER HAS SET A PRECEDENT BY ACKNOWLEDGING THAT A PROBLEM EXISTED WITH CRACKED DASHES ON DODGE RAM MODEL YEARS PRIOR TO 2003 (1998-2002), AND HAS AGREED TO REPLACE THE CRACKED DASHES ON THE PREVIOUS MODEL YEARS, THEN WHY NOT DO THE SAME FOR THE 2003 MODEL YEAR THAT SEEMS TO HAVE THE MOST COMPLAINTS/ISSUES? SO WHAT IF THE CRACKS APPEARED AFTER THE WARRANTY HAS EXPIRED ON THESE VEHICLES; IT'S A MATTER OF INTEGRITY. GIVEN THAT CHRYSLER IS FULLY AWARE OF THIS MANUFACTURER DEFECT, THEY SHOULD ADMIT ACCOUNTABILIT

Electrical System
Filed Oct 6, 2014142,311 milesPA

WHILE SEARCHING FOR A FIX FOR MY DASH WHICH JUST CRACKED I FOUND SEVERAL REPORTS OF AFTER THE DASH CRACKED WHERE ELECTRICAL ISSUES ARISE. AS IN HEADLIGHTS NOT WORKING AT ALL OR WHEN SWITCHING TO HI BEAM. I ALSO SAW A VIDEO ON THIS ISSUE FROM A NEWS BROADCAST AND WHEN CHRYSLER WAS QUESTIONED ABOUT THIS THERE WAS NEVER ANY RESPONSE WHILE THE PUBLIC WAS REQUESTING A RECALL. FROM WHAT I CAN FIND OUT JUST IN THE HOUR I WAS LOOKING THIS UP THIS WOULD APPLY TO JUST ABOUT EVERY DODGE RAM MADE BETWEEN 1996 AND 2006. MY TRUCK IS GARAGE KEPT AND I KEEP IT IN EXCELLENT CONDITION SO FOR THIS TO HAPPEN DUE TO SITTING IN THE SUN IT'S ENTIRE LIFE I MIGHT UNDERSTAND BUT THERE IS NO WAY THIS SHOULD HAVE HAPPENED TO MINE. MY FATHER WAS A MECHANIC FOR CHRYSLER FOR OVER 20 YEARS AND THIS IS JUST PLAIN CHEAP MADE PRODUCTS. WHICH FROM WHAT I CAN FIND OUT COULD AND MOST LIKELY WILL LEAD TO SOME SAFETY ISSUE WITH THE VEHICLE. SINCE I CAN NOT FIND ANYTHING MORE OUT WITH REGARDS TO WHAT THE NHTSA IS DOING ONLY MONITORING THE ISSUE?? THE BROADCAST I SAW WAS FROM 2012, I WOULD THINK SOMETHING WOULD HAVE BECOME OF THIS BY NOW FOR SURE AFTER SEEING THAT VIDEO. YET AT THAT TIME THE NEWS CHANNEL STATED YOUR DOING NOTHING. *TR

Steering
Filed Oct 2, 2014130,000 milesMI

DODGE IS REFUSING TO COVER RECALL NOTICE N62/NHTSA 13V-528. I PRESENTED ORIGINAL RECEIPTS AND DOCUMENTATION AS REQUESTED SINCE I ALREADY HAD TO PAY TO REPAIR THE "TIE ROD BALL STUD". I RECEIVED A PHONE CALL INFORMING ME THAT THEY WOULD NOT COVER THE RECALL SINCE I HAD THE TRUCK REPAIRED WITH "AFTER MARKET PARTS". I DO NOT AGREE WITH THIS. I SHOULD BE COMPENSATED DUE TO THE RECALL. THE PARTS FAILED AND I REPLACED THEM LAST DECEMBER. I THEN GET NOTICE THAT THE PARTS WERE BAD. WHY WOULD I PUT THE SAME PARTS BACK ON IF THEY FAILED IN THE FIRST PLACE? I PUT "BETTER" AFTER MARKET PARTS ON . NO WHERE ON THE RECALL DOES IT SAY THAT I AM SUPPOSED TO HAVE USED "MOPAR" PARTS. PLEASE LOOK IN TO THIS. I FEEL THEY ARE AVOIDING RESPONSIBILITY. *TR

Steering
Filed Sep 23, 2014KY

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Suspension
Filed Sep 1, 2014129,000 milesFL

FIRST EPISODE OF THE DODGE RAM "DEATH WOBBLE" IN JULY 2013 APPROXIMATELY 2 WEEKS AFTER REPLACING TIE RODS. OCCURRED ONE MORE TIME IN EARLY AUGUST 2013. DIDN'T EXPERIENCE AGAIN UNTIL AUGUST 2014 WHILE ON A TRIP IN UPSTATE NEW YORK, FOUR OCCURRENCES IN 3 DAYS. THE LATEST OCCURRENCE WAS THIS PAST SATURDAY, TWICE IN THE SAME DAY. *TR

Structure
Filed Aug 29, 2014140,000 milesCO

THE DASH ON MY 03 RAM 2500 5.9 DIESEL HAS LITERALLY HAS FALLEN IN ON ITSELF. VERY LARGE SECTIONS OF THE DASH HAVE BROKEN OFF AND HAVE BECOME A SAFETY CONCERN. FOR EXAMPLE, IF AN ACCIDENT WERE TO OCCUR CAUSING THE AIRBAG TO DEPLOY, PIECES OF PROJECTILE SHRAPNEL WOULD BE THROWN ALL OVER THE CAB OF THE TRUCK. I'VE BEEN IN CONTACT WITH DODGE, AND NOTHING WILL BE DONE ABOUT THIS ISSUE BECAUSE THE TRUCK IS "OUT-OF-WARRANTY" AND IS CONSIDERED "NORMAL WEAR AND TEAR". THE PARTICULAR CUSTOMER SERVICE REPRESENTATIVE I SPOKE TO COPPED AN ATTITUDE WITH ME AND REFUSED TO CONNECT ME TO A SUPERVISOR, CITING THAT IT "IS NOT A SUPERVISOR ISSUE". I DO NOT KNOW WHERE TO GO FROM HERE. DOES AN ACCIDENT HAVE TO OCCUR IN WHICH PEOPLE ARE MAIMED BY PIECES OF THE DASH IN ORDER FOR DODGE TO DO ANYTHING? I REALLY WOULD HATE TO SEE MY WIFE WITH PIECES OF PLASTIC STICKING OUT OF HER FACE AND SKULL BECAUSE THIS PROBLEM WAS NOT HANDLED IN AN APPROPRIATE MANNER. *TR

Electrical System
Filed Aug 24, 2014107,000 milesWA

THE FRONT PASSENGER WINDOW CANNOT BE CONTROLLED BY THE PASSENGER SITTING IN SAID SET AND CAN ONLY BE CONTROLLED BY THE DRIVERS MAIN PANEL. THIS IS A SAFETY ISSUE IN THE EVENT THE DRIVER IS INCAPACITATED AND THE PASSENGER MUST ESCAPE THROUGH THE PASSENGER WINDOW. MY OTHER CONCERN IS THAT THERE MUST BE A CIRCUIT MALFUNCTION IN THE CONTROL MODULE WHICH COULD BURN AND START A FIRE IN THE DRIVERS DOOR. *TR

Suspension
Filed Aug 22, 2014180,000 milesKY

TL* THE CONTACT OWNS 2003 DODGE RAM 2500. THE CONTACT STATED WHILE DRIVING 55 MPH, THE FRONT END OF THE VEHICLE WOBBLED AND BOUNCED RAPIDLY EVERY TIME THE VEHICLE DROVE OVER ANY DIP OR BUMP IN THE ROAD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE STABILIZING BAR WAS BROKEN. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. UPDATED 10/02/14*LJ UPDATED 5/12/2015 *JS

Exterior Lighting
Filed Aug 22, 201440,000 milesMI

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT SHE NOTICED THAT THE BACK UP LIGHTS WOULD NOT ILLUMINATE AND THE TRAILER BRAKES FAILED TO FUNCTION. THE CONTACT MENTIONED THAT IT WAS FOUND THAT THE FUSES WERE BLOWN. THE PROBLEM PERSISTED. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

Steering
Filed Aug 20, 2014ME

2003 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO VEHICLE TIE ROD RECALL NOTICE AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER REIMBURSEMENT REQUEST DENIED, BECAUSE HE DID NOT USE MOPAR PARTS. THE CONSUMER STATED WHEN THE TIE RODS FAILED, HE WAS IN HIS DRIVEWAY. THE TIE ROD ASSEMBLY WAS REPLACED TWICE. *JB

Structure › Body
Filed Aug 17, 201429,823 milesNY

08/16/2014, DASH BOARD WAS INTACT AND NO FLAWS NOTED---------------ON 08/17/2014, OVERNIGHT, THE DASH WAS FOUND SPLIT IN TWO, MY BIGGEST CONCERN IS THAT THIS CRACK ( WITH SHARP JAGGED EDGES ) IS LOCATED DIRECTLY OVER THE PASSENGER AIR BAG. SHOULD THE BAG DEPLOY, IT WOULD LIKELY BE PUNCTURED AND MY PASSENGER INJURED. I FEEL THIS SAFETY HAZARD SHOULD BE DODGE'S RESPONSIBILITY TO RECTIFY. *TR

Steering
Filed Aug 11, 2014CO

2003 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO LEFT TIE ROD RECALL NOTICE. *SMD THE CONSUMER STATED AFTER WAITING SEVERAL MONTHS AND RECEIVING SEVERAL RECALL NOTICES, THE DEALER WAS NOT ABLE TO OBTAIN THE PARTS TO FIX THE PROBLEM. RECALL # 13V528000.

Steering
Filed Aug 8, 2014WA

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Jul 30, 2014110,000 milesNY

WHILE TRAVELING ON THE HIGHWAY AND NORMAL SPEEDS AND YOU HIT A MINOR BUMP, WHEELS WILL SHAKE VIOLENTLY WITH NO ABILITY FOR DRIVER TO RECOVER STEERING. THE ONLY RECOURSE IS TO LET THE VEHICLE SLOW DOWN AND THEN PULL OVER. THIS IS KNOW AS THE DEATH WOBBLE AND CAN BE VIEWED ON YOUTUBE. DODGE HAS DENIED THE PROBLEM BUT YET YOU CAN BUY AN ENTIRE NEW STEERING ASSEMBLY FROM DODGE FOR $300. I HAVE SPENT OVER $4000 TRYING TO FIX THIS ISSUE. THIS HAS HAPPENED TO ME OVER 10 TIMES AND NO LONGER PUT MY FAMILY IN THE PICKUP AND WILL NO LONGER USE IT ON THE HIGHWAY..A SIMPLE TIEROD RECALL WILL NOT FIX THIS AND THERE IS ENOUGH PEOPLE HAVING THIS PROBLEM THAT THE NHTSA SHOULD FORCE DODGE TO FINALLY CORRECT THIS DESIGN FLAW, BEFORE WE GET KILLED. *TR

Structure › Body
Filed Jul 28, 2014SC

PURCHASED THIS 2500 CUMMINS DIESEL NEW- HAVE MAINTAIN REG. MAINTENANCE, KEPT IN GARAGE, NEVER BEEN WRECKED & LOOKS BRAND NEW ON INSIDE. THE PAINT HAS BEGUN TO COME OFF DUE TO THERE BEING A PAINT DEFECT WITH NO/LITTLE CLEAR COAT. IT HAS ALSO BEGUN TO RUST CAUSING A SAFETY HAZARD. THERE HAVE BEEN HUNDREDS COMPLAINTS ABOUT THE PAINT ON THIS YEAR TRUCK AND DODGE HAS OMITTED TO THE PAINT DEFECT ON SEVERAL DIFFERENT SITES. I TAKE GREAT IN THIS TRUCKS SAFETY HOWEVER IT IS NOW BEING JEOPARDIZED. I HAVE OWNED TRUCKS LONGER THAN THIS AND NEVER HAD AN ISSUE DUE TO THE PARTICULAR CARE. I HAVE TAKEN THIS TRUCK TO THE PAINT/BODY SHOP AND TO HAVE IT REPAINTED THE SAME COLOR WILL COST APPROXIMATELY $5,000. THIS IS DODGE'S PROBLEM THAT THEY HAVE OPENLY ADMITTED AND NOW NEED TO SOLVE THE PROBLEM AT NO EXPENSE TO THE OWNERS. *JS

Steering
Filed Jul 23, 2014118,000 milesOR

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE DROVE ROUGHLY AND THEN BEGAN TO WOBBLE VIOLENTLY AT 45 MPH. THE VEHICLE BEGAN VIBRATING INTERMITTENTLY AT ANY SPEED. THE CONTACT WAS FORCED TO GRIP THE STEERING WHEEL WITH BOTH HANDS AND APPLY EXCESSIVE PRESSURE TO THE BRAKE PEDAL TO ENSURE THE VEHICLE CAME TO A COMPLETE STOP. THE VEHICLE WAS TOWED TO SEVERAL DEALERS MULTIPLE TIMES FOR REPAIR, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.

SteeringCrash1 injured
Filed Jul 15, 2014139,000 milesAZ

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 35 MPH TO MAKE A RIGHT TURN, THE FRONT END OF THE VEHICLE WAS SHAKING VIOLENTLY AND THE STEERING WHEEL SEIZED CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A TREE. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED MAJOR INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V528000 (STEERING) AFTER THE INCIDENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,000.

Steering
Filed Jul 11, 2014CA

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE CONTACT WAS ON A WAITING LIST AND THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

Steering
Filed Jul 8, 2014TX

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 13V528000 (STEERING). THE CONTACT STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER HAS NOT BEEN CONTACTED.

Steering
Filed Jul 1, 2014CA

TL* THE CONTACT OWN A 2003 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V528000 (STEERING). THE CONTACT STATED THAT SHE HAD CONTACTED THE DEALER AND THE MANUFACTURER NUMEROUS TIMES AND THEY DID NOT HAVE AN IDEA WHEN THE PARTS WOULD BE AVAILABLE FOR THE REPAIRS. THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Jun 30, 2014ID

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING); HOWEVER, THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE CONTACT CALLED THE DEALER NUMEROUS TIMES AND WAS UNABLE TO SCHEDULE A SERVICE APPOINTMENT FOR MONTHS. NEITHER THE DEALER NOR THE MANUFACTURER KNEW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Structure › Body
Filed Jun 24, 2014146,000 milesMS

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THE DASH BOARD DEVELOPED A CRACK WITH SHARP JAGGED EDGES. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 146,000.

Suspension
Filed Jun 24, 201479,425 milesMA

LET ME START BY STATING THAT I'VE BEEN DRIVING FOR OVER 33 YEARS AND HAVE AN IMPECCABLE DRIVING RECORD. THIS IS WHAT HAPPENED. I WAS DRIVING ON THE INTERSTATE AT APPROX. 65 MPH. I WAS CHANGING LANES WHEN I HIT A FEW SMALL BUMPS IN THE ROAD. MY TRUCK IMMEDIATELY STARTED SHAKING VIOLENTLY AND UNCONTROLLABLY. I PULLED TO BREAKDOWN LANE WHILE SLOWING THE VEHICLE. THE TRUCK DIDN'T STOP SHAKING UNTIL APPROX. 30 MPH, THOUGH IT WAS STILL SHAKING, I HAD NEVER ENCOUNTERED SUCH A LOSS OF CONTROL BEFORE FOR NO APPARENT REASON. I DECIDED TO SEE IF THERE WAS ANYTHING ABOUT THIS ISSUE ON THE WEB. I WAS AMAZED AT WHAT I FOUND. THIS PHENOMENON IS DUBBED 'DEATH WOBBLE'. THOUGH IT SEEMS THIS IN NOT AN UNCOMMON EVENT, NO-ONE SEEMS TO BE ABLE TO PINPOINT THE PROBLEM THAT CAUSED THE VIOLENT SHAKING. THERE ARE LOTS OF DIFFERING OPINIONS. MY MECHANIC CHECKED OUT TRUCK AND I WAS TOLD THAT OTHER THAN VERY SLIGHT WEAR IN DRIVERS SIDE UPPER AND LOWER BALL JOINTS, EVERYTHING WAS TIGHT. I'VE SINCE REPLACED UPPER AND LOWER BALL JOINTS EVEN THOUGH MY MECHANIC TOLD ME THEY WEREN'T BAD ENOUGH TO WARRANT REPLACEMENT. I'VE ALSO REPLACED SHIMMY SHOCK ON STABILIZER AND INSTALLED AFTERMARKET STABILIZER AFTER RESEARCHING THIS PROBLEM EVEN MORE. WE ALSO REALIZED PREVIOUS OWNER HAD NUMEROUS NEW PARTS INSTALLED TOO. SEEMS AS THOUGH HE WAS CHASING THIS AS WELL. SINCE REPLACING THESE, THIS HAS HAPPENED 2 MORE TIMES. THIS IS EXTREMELY DANGEROUS AND I WON'T EVEN GO OVER 55 MPH ON THE INTERSTATE. IS DODGE AWARE OF THIS ISS

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2003 Dodge Ram 2500 → · Every Ram 2500 year → · How the figures are calculated →