Page 9 of 10 · complaints 401–450 of 469

2001 Dodge Ram 2500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →

SteeringCrash1 injured
Filed Mar 24, 200320,000 milesIA

I JUST EXPERIENCED A VERY SEVERE AUTO ACCIDENT IN MY 2001 DODGE RAM, THE TRUCK WAS TOTALED AND THE JAWS OF LIFE HAD TO BE USED TO EXTRACT ME FROM THE VEHICLE. I HAD CONTACTED MY DEALER PRIOR TO THIS (SEVERAL MONTHS AGO) COMPLAINING OF STEERING PROBLEMS (WANDERING), AND THE DEALER INFORMED ME,THEY COULD NOT FIX THE PROBLEM BECAUSE HE WAS RECEIVING PRESSURE FROM DODGE TO STOP REPLACING STEERING COMPONENTS ON THESE TRUCKS. HE ALSO INFORMED ME, HE HAS A NUMBER OF DOCUMENTED CASES OF THIS PROBLEM--16 OR SO. THERE IS ALSO INFORMATION THAT THE STATE OF MAINE FORCED DODGE TO REPLACE 20 OR 30 OF THESE VEHICLES DUE TO STEERING PROBLEMS. I WOULD APPRECIATE IT IF YOU WOULD BEGIN AN INVESTIGATION OF THIS ISSUE AS IT APPEARS THAT THERE ARE A SIGNIFICANT NUMBER OF COMPLAINTS ABOUT THE STEERING OF THIS MAKE/MODEL OF VEHICLE (CHECK YOUR OWN DATABASE). THERE IS ALSO DISCUSSION ON SEVERAL INTERNET BOARDS ABOUT FORMING A CLASS ACTION LAW SUIT OVER THIS. I WAS ALSO INFORMED TODAY THAT DODGE IS DENYING THAT ANY PROBLEM EXISTS WITH THE STEERING ON THESE VEHICLES AND THEY ARE FORMALLY DENYING THAT THE PROBLEM I EXPERIENCED HAD ANYTHING TO DO WITH THE STEERING PROBLEM THAT I HAD REPORTED. *JB

Steering
Filed Mar 19, 2003MA

WHILE DRIVING 40 MPH THE TRUCK DRIFTED FROM SIDE TO SIDE MAKING IT DIFFICULT FOR THE DRIVER TO CONTROL THE VEHICLE. THE CONSUMER WAS TOLD BY THE TECHNICIAN AT THE DEALERSHIP THAT "THEY ALL HANDLE THAT WAY". *NLM

Structure
Filed Mar 12, 2003100 milesMT

I HAVE A 2001 DODGE RAM 2500 WITH THE CUMMINS DIESEL. SINCE THE DAY I DROVE IT OFF OF THE LOT IT HAS HAD STEERING PROBLEMS. I HAVE HAD IT INTO THE DEALER SEVEN TIMES FOR THE SAME PROBLEM AND I STILL HAVE A VERY DANGEROUS VEHICLE. I ALSO HAVE NUMEROUS OTHER PROBLEMS WITH RATTLES AND SQUEAKS THAT HAVE NOT BEEN FIXED. THIS TRUCK IS DEFINITELY A TRUE LEMON. THE DEALER HAS BLAMED THE PROBLEM ON TIRES, STEERING BOX, ETC., BUT NOTHING HAS FIXED THE PROBLEM. THE LAST STATEMENT FROM THE DEALER IS THAT THIS STEERING PROBLEM IS INHERENT TO THE DODGE DIESEL ENGINES AND CANNOT BE FIXED. I ALMOST HAD A HEAD ON COLLISION ABOUT A MONTH AGO AND HAVE SINCE PARKED MY TRUCK. I AM NOW DRIVING AN OLDER VEHICLE UNTIL I CAN GET THIS RESOLVED. I WILL NOT RISK THE LIVES OF MY FAMILY IN THIS TRUCK ANYMORE. I PAID $40,000 FOR A TRUCK I CANNOT DRIVE.*JB

Visibility › Rearview Mirrors/Devices › Exterior
Filed Feb 3, 2003TX

THE RIGHT SIDE MIRROR ADJUSTED ON ITS OWN. *PH *JB

Steering
Filed Feb 1, 200329,000 milesCO

MY NEW TRUCK AT 29000 MILE BEGAN TO WANDER SPORADICALLY. IT FEELS AS IF THE TRUCK HITS A PATCH OF ICE THEN REGAINS ITS TRACTION BUT NO ICE CLEAR DRY PAVEMENT IT LEAVES ME FEELING AS IF SOMETHING IS GOING TO BREAK AT THE WRONG TIME...WHEN I HAVE MY LOVED ONES IN IT...FOR EVERYONE'S SAFETY PLEASE HELP...DODGE SAYS IT DRIVES LIKE A DODGE...ITS SURE DOESN'T DRIVE LIKE IT SHOULD, OR LIKE WHEN IT WAS NEW UP TO 29000MILES. ITS GOT MA PROBLEM AND I KNOW IT...I FEEL IT EVEN IF THEY DON'T. TS

Steering › Column Locking › Anti-theft Device
Filed Jan 30, 200321,709 milesUT

WHILE BACKING OUT VEHICLE'S POWER STEERING AND BRAKES LOCKED UP MAKING VEHICLE UNABLE TO DRIVE. DEALER STATES THE PROBLEM CAN NOT BE DUPLICATED, PROBLEM HAS BEEN REPAIRED 4 TIMES. PLEASE PROVIDE ADDITIONAL INFORMATION. TS

Steering
Filed Jan 28, 200329,231 milesMO

VEHICLE IS UNSAFE TO DRIVE. THE STEERING WHEEL DOES NOT RETURN TO CENTER AFTER TURNING A CORNER AND IT WANDERS ALL OVER THE ROAD AT ALL SPEEDS. IT TRIES TO FOLLOW ANY CHANGE IN ROAD SURFACE. DEALER HAS CHANGED OUT THE FOLLOWING PARTS WITH NO HELP. ( GEAR BOX, LOWER STEERING SHAFT, ALL 4 TIE RODS, ALIGNMENTS) I HAVE NEARLY SIDESWIPPED 3 TIMES WHILE DRIVING ON THE INTERSTATE. THE TRUCK HAS BEEN AT THE DEALERS 8 TIMES AND A TOTAL OF 11 DAYS. THE DEALER DOES NOT KNOW WHAT TO TRY NEXT.

Suspension › Front
Filed Jan 26, 2003PA

STEERING WANDER ON 2001 2500 SERIES DODGE QUADCAB PICKUP. DUE MOSTLY TO FAULTY TRACK BAR.AND FRONT END ALIGNMENT SPECS ARE TO WIDE A RANGE AND IT CAN BE IN SPEC BUT STILL WANDER ALL OVER ROAD. YOU CAN DRIVE DOWN THE ROAD AND FOR NO REASON AT ALL THE TRUCK WANDERS INTO THE OTHER LANE. YOU HAVE TO CONSTANTLY COUNTER STEER BACK AND FORTH TO KEEP TRUCK ON THE ROAD. IT IS DANGEROUS NUMEROUS TIMES IVE ENDED UP IN DIFFERENT LANES AND OFF ONTO THE BURM OF TH ROAD. THE DEALER FORRER DODGE TOLD ME THAT THEIR REPLACING TRACK BARS ALL THE TIME AND HAVE EVEN REPLACED TRACK BARS ON TRUCKS THAT THEY HAD JUST RECEIVED IN FROM FACTORY. THEIRS EVEN A CUSTOM COMPANY THAT MAKES A CUSTOM TRACK BAR BECAUSE THE DODGE ONE IS DEFECTIVE.AND THEIRS OTHER COMPANIES THAT REBUILD THE DODGE ONES TO BE STRONGER SO YOU CAN ELIMINATE THE WANDER. YOU KNOW THEIRS A PROBLEM WHEN THEIRS COMPANIES THAT MAKE STRONGER TRACK BARS AND THATS THE ONLY THING THEY MAKE. PLEASE RECALL IT IS A BIG PROBLEM NOT ONLY ON THE 2001 BUT MANY OTHER YEARS TOO! THEIRS EVEN A COUPLE WEB SITES LIKE WWW.DODGETRUCKSTEERINGPROBLEMS.COM AND WWW.DODGESUCKS.COM AND WWW.DODGERAM.ORG

Steering › Column
Filed Jan 8, 2003WI

CONSUMER STATES WHILE DRIVING THE VEHICLE AT ANY SPEED THE VEHICLE WOULD DRIFT TO THE LEFT AND THE RIGHT. TS

Power Train › Automatic Transmission
Filed Jan 8, 2003RI

EARLY DECEMBER RPMS OF MOTOR WERE HIGHER THAN NORMAL IN OVERDRIVE AND IT WOULD DISENGAGE ITSELF OUT OF OVERDRIVE ON THE HIGHWAY.12/13/02 BOB VALENTI'S SERVICE DEPT REPLACED SELENOID,SCANNED TRANSMISSION CONTROL MODULE & RESET VALVES. PROBLEM STILL EXISTED. ON 12/18/02 TRANSMISSION LOST EVERY GEAR BUT 1ST GEAR. SERVICE DEPT NOW TELLS ME SHAFT FOR TRANSMISSION PUMP BROKE & I NEED A NEW TRANSMISSION.DODGE WILLING TO PAY 1/2 FOR PARTS BUT MY BILL IS STILL $3,000.00. I DON'T BELIEVE I SHOULD PAY FOR ANY OF THIS. THEY SHOULD PAY ALL OF IT.

Visibility › Windshield
Filed Jan 3, 20037,525 milesMD

WHILE DRIVING VEHICLE'S STEERING WHEEL LOCKED UP. DEALER NOTIFIED. TS STEERING WHEEL WOULDN'T TURN. POWER STEERING PUMP REPLACED. TIRE PRESSURE WAS TOO LOW. STEERING BOX FAILED AND REPLACED. WINDSHIELD CRACKED AND REPLACED. VEHICLE WON'T SHIFT AT 40 MPH. CLUNKING NOISE FROM PARK TO REVERSE. FOUND NORMAL OPERATION. OIL LEAK IN FRONT OF MOTOR. OVERFLOW BOTTLE TOO FULL. VEHICLE WANDERED ALL OVER THE ROAD. STEERING BOX ADJUSTED. AND LOW TIRE PRESSURE WAS TO BLAME. CONSOLE ON SEAT DOESN'T CLOSE PROPERLY. TURBO WHISTLES ON ACCELERATION. NO PROBLEM FOUND. TRANSMISSION SURGES AT 10 TO 45 MPH. NO PROBLEM FOUND. POWER STEERING BOX LEAKED AND REPLACED SECOND TIME. LEAK WAS FOUND AT VACUUM PUMP SEAL CAUSED LEAK AT POWER STEERING RESERVOIR. STEERING DRIFTS TO RIGHT AND WHEEL IS OFF CENTER. CENTER DRAG LINK ADJUSTED SECOND TIME. AFTER SET FOR A FEW DAYS, VEHICLE WON'T MOVE WHEN IT IS PLACED IN DRIVE. NORMAL. NO PROBLEM FOUND. ALL ACCESSORIES WORK WITH THE KEYS OUT OF IGNITION SWITCH. COULD NOT DUPLICATE. FLUID LEAKING FROM TRUCK. REPLACED STEERING BOX FOR THIRD TIME. BRAKES PULSATES WHEN APPLIED. LOW FLUID FOUND DUE TO STEERING LEAK. *TT

Electrical System › Wiring › Interior/Under DashFire
Filed Dec 19, 200267,800 milesAR

THE BRAKE LIGHT SWITCH ON MY 2001 DODGE 2500 PICKUP SHORTED OUT CAUSING AN ELECTRICAL FIRE UNDER THE DASHBOARD.

Steering › Steering Wheel/Handle Bar
Filed Dec 9, 2002OR

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEM WITH THE PUMP OF THE STEERING WHEEL WHICH IS LEAKING, MAKING INNOPERABLE TO DIRVE THE VEHICLE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. PH

Steering
Filed Dec 4, 20028,000 milesOR

WHEN THE VEHICLE WAS AT A STAND STILL THE STEERING WHEEL LOCKED UP. THE STEERING WHEEL HAD TO BE TURNED WITH FORCE. *TS *NLM

Engine and Engine Cooling › Engine
Filed Nov 26, 2002MO

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE ENGINE OIL. ALSO STATED THAT WHILE DRIVING THE VEHICLE ALL THE ENGINE OIL BLOW OUT. DEALER WAS CONTACTED AND STATED THAT THE OIL FILTER WAS PUT IN WRONG. TS

Structure › Body
Filed Nov 26, 2002CA

THE LATCH ON THE OVERHEAD CENTER CONSOLE BROKE. TS *JB

Power Train › Driveline › Driveshaft
Filed Nov 24, 2002NV

TRANSFER CASE LEAKS AT REAR DRIVE SHAFT OUTPUT. HAS BEEN REPAIRED 7 TIMES-STILL LEAKS. HOUSING & SHAFT SEAL WERE JUST REPLACED STILL LEAKS. CHRYSLER CLAIMS NO KNOWN DEFECTS. DT

Power Train › Clutch Assembly
Filed Nov 8, 2002WA

WHILE TRAVELING ON THE HIGHWAY THE CLUTCH PEDALFELL OFF WITHOUT PRIOR WARNING. DEALER IS AWARE OF THE PROBLEM. TS THERE WAS A BLACK CLIP THAT HAD FALLEN OFF ONE MONTH PRIOR TO THIS INCIDENT. THAT CLIP WAS USED TO KEEP THE CLUTCH ATTACHED TO THE ASSEMBLY. *JG

Wheels
Filed Sep 21, 2002IL

APPROXIMATELY 4 BLOCKS FROM MY HOME MY WIFE, WHO WAS DRIVING THE TRUCK, HEAD A NOISE COMING FROM THE RIGHT FRONT WHEEL. I REMOVED THE TIRE AND NOTICE THAT A BRACKET ON THE BRAKING ASSEMBLY WAS GRINDING INTO THE MAG WHEEL. EVEN THOUGH MY WIFE DRIVE A SHORT DISTANCE, A SIGNIFICANT GOUGE WAS MADE IN THE THE SOFT METAL OF THE WHEEL. I PUSHED THE BRACKET BACK IN PLACE AND TOOK THE TRUCK TO THE LOCAL DODGE DEALER. I WAS INFORMED THAT THE "ANTI RATTLE BRACKET" AT THE BOTTOM OF THE BRAKE ASSEMBLE HAD RUSTED TO THE BRAKING ASSEMBLY. EVERYTIME I PUSHED ON THE BRAKE, IT MOVED OUT UNTIL IT WAS GRINDING ON THE MAG WHEEL. THE BRACKET WAS GRINDING ON THE WHEEL LIKE A LATHE, PEELING OFF THE METAL OF THE WHEEL. IF I HAD BEEN ON THE HIGHWAY AND DID NOT HEAR THE NOISE, A SERIOUS ACCIDENT COULD HAVE HAPPENED. THE CONTINUED GRINDING WOULD HAVE DESTROYED THE WHEEL ASSEMBLE. NEITHER THE DEALER OR THE DODGE CONSUMER COMPLAIN REPRESENTIVE THOUGHT THIS WAS A VERY BIG ISSUE. AT THIS TIME, I FEEL THAT THE SAFTEY OF THIS TRUCK IS A STAKE AND COULD RESULT IN A SERIOUS ACCIDENT IF IT IS NOT RESOLVED. *AK

Air Bags › FrontalCrash
Filed Sep 20, 2002KY

WHILE DRIVING AT 45MPH IN A FRONTAL COLLISON NONE OF THE AIR BAGS DEPLOYED ON IMPACT. FRONT END CAME OFF.*AK

StructureFire
Filed Sep 18, 2002OR

WHILE SITTING IN THE VEHICLE A FIRE DEVELOPED UNDER THE HOOD.*AK CONSUMER STATED THAT THE RUBBER MOULDING THAT SEALS THE BACK OF THE HOOD AT THE FIRE WALL HAD NO WAY TO SECURE IT AND IT SLIPPED OFF, HANGING DOWN ON TOP OF THE TURBO CHARGER AND CUGHT FIRE. *YH

Engine and Engine Cooling › Engine › Gasoline
Filed Sep 12, 2002WI

WHILE DRIVING AT ANY SPEED OIL WILL BURN OUT QUICKLY, AND CONSUMER WILL BE FORCED TO PULL OVER AND REFILL VEHICLE WITH OIL. DEALER NOTIFIED.*AK

Steering › Gear Box › Shaft Sector
Filed Aug 26, 2002MS

I CAN FEEL THE STEERING SHAFT CLUNKING/CHUNKING/MOVING WITHIN THE STEERING COLUMN. THIS PROBLEM APPEARED WITHIN LAST 2 WEEKS. ADDITIONALLY, THE STEERING WHEEL IS NO LONGER CENTERED BUT ROTATED ABOUT 2 INCHES LEFT OF CENTER IN ORDER TO MAINTAIN STRAIGHT LINE OF DRIVING. I AM CONVCERNED ABOUT THE SAFETY OF THIS VEHICLE, BOTH TO OCCUPANTS AND OTHER MOTORISTS BECAUSE THE STEERING MAY FAIL. THE POWER STEERING PUMP WAS REPLACED LAST YEAR AS IT WAS LEAKING. I HAVE SEEN ON THE INTERNET THAT THIS VEHICLE HAS BEEN INVOLVED IN SERIOUS CRASHES DUE TO STEERING ABNORMALITIES AND DAIMLERCHRYSLER HAS REPURCHASED NUMBERS OF THESE UNITS BOTH FROM THE STATE OF MAIN AND INDIVIDUALS. I WOULD HOPE THAT YOU WOULD FORCE DM TO RECALL ALL 2001 2500 DODGE RAMS TO REPAIR THE STEERING DEFECTS OR ORDER THEM TO BUY THEM BACK.

Fuel System, Gasoline › Fuel Injection System
Filed Jun 27, 2002OR

FUEL LIFT PUMP FAILURE COULD CAUSE A SERIOUS ACCIDENT, LOSS OF POWER WILL CAUSE LOSS OF BRAKES,POWER STEERING, AND CONTROL. THOUSANDS OF FAILURES HAVE OCCURRED, THE FAILED PART IS ON NATIONAL BACK ORDER DUE TO THE LARGE NUMBER OF SYSTEM FAILURES. CHRYSLER/DODGE HAS NOT ADDRESSED THIS ISSUE!!! *AK

Engine and Engine Cooling › Exhaust System
Filed Jun 12, 2002AZ

WHILE STOPPING OR SLOWING DOWN, FUMES FROM THE CRANKCASE FILL THE ENGINE COMPARTMENT AND COME INTO THE CAB. CONSUMER BELIEVES THAT THE FUMES ARE BEING CAUSED BY THE OPEN CRANKCASE SYSTEM AND STATES THAT THIS IS AN ENVIRONMENTAL AND PERSONAL HEALTH HAZARD. *YD

Equipment › Other › Labels
Filed Jun 11, 2002TX

I BOUGHT THIS TRUCK NEW ON 6/01/01. ON 6/26/01 RETURNED TO DEALERSHIP FOR A RECALL AND AT THAT TIME I INFORMED THE DEALER OF THE MISSING "VEHICLE CERTIFICATION LABEL". DEALER STATED "HE WOULD HAVE TO CONTACT DISTRICT MANAGER TO SEE ABOUT THIS ITEM. I HAVE CONTACTED THIS DEALER 3 MORE TIME OVER THE PAST YEAR ABOUT THIS ITEM AND EACH TIME HAVE BEEN TOLD, "WE ARE WORKING ON IT". DEALER SEEMS UNABLE TO AQUIRE THIS REQUIRED LABEL FROM DODGE. *AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed May 27, 2002MT

SAME COMPONENTS HAVE FAILED THREE TIMES. SECOND 10/31/2001 THIRD 4/2002. CALIPER CONTINUES TO FAIL AND RUIN ROTOR AND DISCS. *AK

Suspension › Front
Filed Mar 11, 2002MN

MY TRUCK WANDERS ON THE ROAD. IT IS A CHALLANGE TO KEEP IT IN THE LANE AT HIGH WAY SPEEDS. I ALWAYS HAVE TO CONTINUE TO TRY TO STEER IT LEFT THEN RIGHT. THERE IS SEVERAL INCHES OF TRAVEL IN THE STEERING WHEEL BETWEEN GOING LEFT AND RIGHT. IT IS VERY DIFFICULT TO DRIVE ON THE HIGHWAY AND STAY IN YOUR LANE, EVEN MORE, IT IS DANGOURUS TO DRIVE WHEN IT IS SNOWY AND ICY. HERE IN MINNESOTA WE HAVE POOR DRIVING CONDITIONS FOR OUR LONG WINTER SEASON. I BOUGHT THIS TO BE SAFE IN THE SNOW AND ICE, ACCTUALY IT IS THE OPPOSITE!!*AK

Suspension › Front › Control Arm
Filed Feb 26, 2002ME

UPPER AND LOWER BALL JOINTS ARE FAILING IN OUR FLEET (33000+ MILES). *AK

Steering › Gear Box (other Than Rack and Pinion)Crash
Filed Feb 15, 2002OR

LOSS OF STEERING CONTROL WHILE DRIVING FORCED VEHICLE OVER AN EMBANKMENT. DEALER NOTIFIED, AND REPLACED STEERING GEAR BOX. PRIOR TO ACCIDENT, CONSUMER TOOK CAR TO DEALER EXPLAINING THAT THE VEHICLE PULLED TO THE RIGHT. DEALERSHIP DIDN'T CHECK ANYTHING, WHICH RESULTED IN AN ACCIDENT. INSURANCE COMPANY REPAIRED ALL THE DAMAGE AND REPLACED STEERING GEAR BOX. *JG *AK

Air Bags › FrontalCrash1 injured
Filed Feb 3, 2002KY

MY VEHICLE CRASHED INTO A CLIFF-SIDE AT 50 MPH. THE COLLISION WAS DIRECTLY HEAD-ON. NEITHER THE DRIVER'S NOR THE PASSENGER SIDE/ FRONT AIRBAGS WERE DEPLOYED DURING THIS CRASH.*AK

Engine and Engine Cooling › Engine › DieselFire
Filed Jan 17, 2002CA

WHILE DRIVING, CONSUMER NOTICED SMOKE COMING FROM THE ENGINE, CLAIM 55-S396-819. *SLC

Engine and Engine Cooling › Engine › DieselFire
Filed Jan 17, 2002FL

VEHICLE CAUGHT FIRE WHILE PARKED, VEHICLE WAS A TOTAL LOSS AND THE FIRE APPEARED TO HAVE STARTED IN THE ENGINE AREA, CLAIM 59-V606-925. *SLC

Engine and Engine Cooling › Engine › GasolineFire
Filed Nov 8, 2001OR

WHILE DRIVING, VEHICLE BEGAN ACTING FUNNY, CONSUMER NOTICED SMOKE AND THEN VEHICLE CAUGHT ON FIRE IN THE ENGINE COMPARTMENT, CLAIM 37-3264-228. *SLC

Exterior Lighting › Headlights
Filed Nov 7, 2001OK

THE HEADLIGHTS ARE GREAT ON LOW BEAM BUT DIFFUSE TO THE SIDES ON HIGH BEAMS. VERY LITTLE LIGHT IS FOCUSED ON THE CENTER OF THE ROAD. I HAVE HAD THE HEADLIGHTS ALIGNED TWICE. THEY ARE MUCH IMPROVED, BUT STILL UNSATISFACTORY. NEW, HIGHER POWERED HALOGEN BULBS HELPED SOME, BUT THE HIGH BEAM SIMPLY "PLAYS OUT". THE LENSE SYSTEM SEEMS TO NOT FOCUS LIGHT WHERE THE DRIVER CAN SEE WITH CONFIDENCE AT HIGHWAY SPEEDS. *AK

Engine and Engine Cooling › Engine › DieselFire
Filed Nov 7, 2001OR

WHILE DRIVING, VEHICLE BEGAN ACTING FUNNY, CONSUMER NOTICED SMOKE AND VEHICLE CAUGHT ON FIRE, CLAIM 37-3264-228. *SLC

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 31, 2001IL

THE ABS GOES OFF OVER MINOR BUMP SUCH AS THE WARNING BUMPS APPROACHING TOLL BOOTHS IN ILLINOIS. THIS IS A PROBLEM SLOWING FROM HIGHWAY SPEEDS TO A COMPLETE STOP. THE BRAKES LOSE PRESSURE LIKE NEAR COMPLETE BRAKE FADE AND ONE MUST APPLY EXCESSIVE PRESSURE TO STOP THE TRUCK. THIS COULD LEAD TO REAR END COLLISIONS. I HAVE REPEATEDLY COMPLAINED TO BARRINGTON DODGE AND FILED A COMPLAINT WITH CHRYSLER CUSTOMER SERVICE. I WOULD EXPECT CONCERN ABOUT CUSTOMER SAFETY AFTER THE FORD TIRE RECALLS AND DEATHS. THANK YOU FOR YOUR TIME.*AK

Visibility › Rearview Mirrors/Devices › Exterior
Filed Oct 9, 2001WY

BOTH EXTERIOR MIRRORS FLEW OFF VEHICLE WHILE PULLING A TRAILER AT 75 MPH. DEALER NOTIFIED, AND REPLACED MIRRORS. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Engine and Engine Cooling › Engine › GasolineFire
Filed Sep 12, 2001CA

WHILE DRIVING, CONSUMER SAW SMOKE COMING FROM THE ENGINE, CLAIM 55-S396-819. *SLC

Steering › Gear Box (other Than Rack and Pinion)
Filed Aug 31, 2001SC

RIGHT AFTER PURCHASING THIS TRUCK THE DEALER REPLACED THE STEERING GEAR DUE TO EXCESSIVE CENTER POSITION PLAY. THE REPLACEMENT FELT BETTER, BUT HAD THE SAME PROBLEM AFTER 200 TO 300 MILES. UPON RETURNING TO THE DEALER AGAIN, I WAS TOLD THAT THERE IS NOTHING WRONG AFTER THEY TEST DROVE THE TRUCK. THE STEERING GEAR HAS A COMPLETE LACK OF PRELOAD TORQUE AND OVER-CENTER TORQUE AND DOES NOT MEET THE SPECIFICATIONS IN THE SERVICE MANUAL. THE DEALER DID NOT CHECK THIS, BUT I DID AFTER MY SECOND VISIT. I HAVE LOW CONFIDENCE IN THE DEALERSHIP'S SERVICE DEPARTMENT TO RESOLVE THIS ISSUE.

Air Bags › FrontalCrash
Filed Aug 28, 2001PA

VEHICLE WAS TRAVELING ON WET ROADS AND HYDROPLANED INTO A TELEPHONE POLE. METAL BRACKET OF STEERING WHEEL BROKE UPON IMPACT. AIR BAGS DID NOT DEPLOY. CONSUMER WILL CONTACT DEALER. PLEAS ADD THE VIN #, MILEAGE AND ANY ADDITIONAL INFORMATION PERTAINING TO THIS INCIDENT.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Aug 24, 2001CA

THIS VEHICLE LEAKS OUT A SUBSTANCIAL AMOUNT OF ENGINE OIL THRU THE BREATHER TUBE WHEN DECENDING A GRADE STEEPER THAN 25 DEGREES. THIS CAUSES THE HOT OIL TO HIT THE ENGINE FAN WHERE IT IS FLUNG ALL OVER THE HOT ENGINE AND EXHAUST MANIFOLD CREATING A EXTREME FIRE DANGER. THIS CONDITION ALSO COATS THE FRONT BRAKE ROTORS WITH OIL CAUSING A LOSS OF VEHICLE BRAKING CAPACITY WHEN DECENDING STEEP HILLS. THIS CONDITION CAN AND WILL CAUSE THE ENGINE TO LOSE ALL OF ITS OIL RESULTING IN ENGINE FAILURE AND/OR FIRE, AND LOSS OF CONTROL. THIS HAS OCCURRED TWICE ON THIS VEHICLE. DODGE SAID THEY ARE AWARE OF IT, BUT RECOMMENDED I AVOID DECENDING STEEP GRADES. THIS IS AN UNACCEPTABLE ANSWER. THEY OFFER NO OTHER SOLUTION. THE GRADES IN QUESTION ARE NOT EXCESSIVELY STEEP, AND ARE WELL WITHIN THE OPERATING PARAMETERS OF THIS VEHICLE. THE ONLY REASON I DID NOT SUSTAIN A SERIOUS INJURY OR FIRE IS DUE TO MY EXTENSIVE OFF ROAD DRIVING EXPERIENCE. THIS PROBLEM NEEDS TO BE ADDRESSED ASAP.

Trailer Hitches
Filed Aug 22, 2001MD

CONSUMER WAS DISCONNECTING TRAILOR FROM THE HITCH, AND NOTICED THAT HOLE ON ONE SIDE WAS WORN OUT, CAUSING THE PIN TO MUSHROOM OUT. WEIGHT OF TRAILOR COULD BREAK THE PIN, LOSING ALL CONNECTIONS TO HITCH.*AK

Suspension
Filed Jun 29, 2001OH

WHILE TRAVELING AT OR ABOVE 45 MPH, VEHICLE WILL "DRAG" OR PULL TO LEFT INTO ONCOMING TRAFFIC. DEALERSHIP HAS EXAMINED VEHICLE, AND STATED THAT SINCE THERE IS NO TSB FOR THIS PROBLEM, THERE IS NOTHING THAT CAN BE DONE TO CORRECT PROBLEM. *AK *SLC

Steering
Filed Jun 26, 2001AK

WHEN VEHICLE IS AT A STANDING POSITION STEERING WHEEL IS INOPERABLE. CONSUMER CONTACTED MANUFACTURER 6 MONTHS PRIOR TO FILING THIS COMPLAINT, AND WAS TOLD THAT VEHICLE NEEDED A LARGER POWER STEERING PUMP. CONSUMER HAD THIS REPAIR DONE, AND IS STILL EXPERIENCEING SAME PROBLEM. DEALER / MANUFACTURER HAVE NOT BEEN CONTACTED. PLEASE PROVIDE FURTHUR DETAILS.*AK

Vehicle Speed Control › Accelerator PedalCrash2 injured
Filed Jun 11, 2001NY

WHILE TRAVELING AT APPROXIMATELY 35 MPH ON A DOWN GRADE VEHICLE WAS PICKING UP SPEED WHILE CONSUMER HAD BRAKES APPLIED. VEHICLE CRASHED INTO A TREE BECAUSE OF ACCELERATOR PEDAL STICKING, WHICH CAUSED DRIVER TO SUSTAIN FOOT, LOWER LEG, NECK, AND BA INJURIES, WHILE PASSENGER SUFFERED BACK AND MUSCLE INJURIES. INSURANCE COMPANY EXAMINED VEHICLE, AND DETERMINED VEHICLE TO BE A TOTAL LOSS.*AK *SLC

Air Bags
Filed May 26, 2001FL

SEEMS TO BE AN ONGOING PROBLEM WITH THE CLOCK SPRING IN MODEL YEARS 1999 -2001. *AK

Power Train › Automatic Transmission
Filed May 6, 2001CA

WHEN YOU START THE MOTOR AND PUT IT IN DRIVE THE TACK WINDS OUT AND THE TRANSMISSION SLIPS REAL BAD AND WHEN IT DOES GRAB THE MOTOR STALLS I HAVE TAKEN IT TO THE DEALER THREE TIMES AND THE SAD TRUTH IS THEY SOLD ME A LEMON IS THERE ANY CHANCE FOR A REFUND. THIS WAS A SPECIAL ORDER VEHICLE I HAD TO WAIT THREE MONTHS FOR THIS. I PAID $35000 FOR A LEMON CAN YOU HELP ME?*AK

Power Train › Automatic Transmission
Filed May 6, 2001CA

WHEN YOU START IT AND PUT IT IN DRIVE THE TACK WINDS OUT AND THE TRANI SLIPS REAL BAD AND WHEN IT DOES CATCH IT KILLS THE MOTOR I TOOK MY TRUCK TO THE DEALER THREE TIMES . THE SAD TRUTH IS THEY SOLD ME A LEMON THIS WAS A SPECIAL ORDER VEHICLE I HAD TO WAIT THREE MONTHS FOR THIS. I PAID $35000 FOR A LEMON CAN YOU HELP ME?

Steering › Gear Box › Shaft SectorCrash
Filed May 4, 2001CO

IMPROPERLY HARDENED SHAFT USED IN THE STEERING COMPONENT. ROCKWELL HARDNESS NOT UP TO SPECS.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2001 Dodge Ram 2500 → · Every Ram 2500 year → · How the figures are calculated →