2001 Dodge Ram 2500 complaints

FIRESTONE WILDERNESS AT TIRE P265/75R16 114S ON A 2001 DODGE RAM CREW CAB 4WD VEHICLE - TREAD CAME OFF OF TIRE AT 55 MPH.*AK

ABOUT 2 MONTHS AGO THE DASH ON MY 2001 DODGE 2500 PICK UP SPLIT APART OVER THE PASSENGER AIR BAG AND THE GLOVE COMPARTMENT, THEN TODAY THE DASH SPLIT APART OVER THE DRIVER SIDE GAGES. DODGE SAID THIS IS NOT A DEFECT BUT I BELIEVE THIS IS A FLAW IN THE MATERIA AND THE FORMATION OF THE DASH. PLEASE LET ME KNOW IS YOU HAVE ANY OTHER COMPLAINT ON THIS ITEM. THANK YOU. *AK

CONSUMER COMPLAINED ABOUT STEERING. VEHICLE HAD A 5 1/2 INCH SLACK/PLAY IN THE STEERING WHEN DRIVING AT HIGH SPEED OF 50 MPH OR MORE. CONSUMER TOOK VEHICLE TO A REPAIR SHOP, AND HAD THE TRACK BAR REPLACED, BUT THE PROBLEM RECURRED. *AK *TC

WHEN ACCELERATING THE VEHICLE JERKED. THE CONSUMER TOOK THE VEHCILE TO THE DEALERSHIP WHO DETERMINED THAT THE TRANSMISSON FAILED.*AK *NM

WHILE DRIVING THE CONSUMER NOTICED THAT SMOKED WAS COMING FROM THE REAR. THE VEHICLE STARTED TO VIBRATED UNCONTROLLABLY. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER. THE MECHANIC INFORMED THE DRIVER THAT THE FUEL INJECTOR NEEDED REPLACING DUE TO CLEANING SENSORS. *JB THE CONSUMER INDICATED THAT THIS PROBLEM STARTED AFTER PULLING A TRAILER FOR 200 MILES. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE THE REPLACED THE INJECTOR PUMP. *NM

2001 DODGE RAM 2500 PICKUP TRUCK. THE CRUISE CONTROL MALFUNCTIONS IN THREE WAYS. 1) IT WILL TURN ITSELF ON AND START TO ACCELERATE. 2) IT WILL RESUME ON ITS OWN AFTER BEING TAPPPED OUT WITH THE BRAKE PEDAL. 3) IT HAS TURNED ITSELF OFF. UNDER SOME CIRCUMSTANCES, EITHER OF THOSE THREE MALFUNCTIONS COULD LEAD TO AN ACCIDENT. I WAS TOLD BY THE SERVICE ADVISOR AT SUSAN SCHEIN DODGE TRUCKS, IN PELHAM, ALABAMA, THE PROBLEM WAS "SERVO FAILURE." I PAID THEM TO PUT A NEW SERVO ON MY VEHICLE. ON MY WAY HOME FROM THE SHOP, THE CRUISE RESUMED ON ITS OWN TWICE BEFORE I GOT HOME. I HAVE ADVISED CHRSYLER OF THE PROBLEM, BUT THEY REFUSE TO TAKE ANY ACTION ON THEIR OWN. ANOTHER DODGE 2001 OWNER TOLD ME, HE HAD A SIMILAR PROBLEM AND IT WAS THE VEHICLE COMPUTER. HE SAID CHRYSLER FIXED HIS TRUCK AND HE WAS OF THE OPINION A "RECALL" HAD BEEN ORDERED. IF SO I WAS NOT ADVISED AND NEITHER CHRYSLER NOR THE DEALER HAVE AGREED TO REPAIR THE VEHICLE. [AS FOR AN EXACT DATE OF INCIDENTS, I CAN'T BE SURE. I KNOW IT TURNED ITSELF ON IN MAY, 2004, AND IN SEPTEMBER, 2003. THOSE TWO TIMES ARE VERY SPECIFIC IN MY MIND! AS FOR RESUMING ON ITS OWN, THAT STARTED IN LATE 2002, OR EARLY 2003. THE NUMBER OF FAILURES LISTED IS A CONSERVATIVE ESTIMATE.] OTHER PEOPLE HAVE TOLD ME THE PROBLEM IS THE VEHICLE COMPUTER. I'VE ALSO HAD PROBLEMS WITH THE A/C WORKING PROPERLY AND WITH THE O/D KICKING IN. PEOPLE WITH MORE MECHANICAL KNOWLEDGE THAN I POSSESS SAY, "THE COMPUTER IS FOULED UP!. *AK

WHILE DRIVING VEHICLE HIT A BUMP AND VIBRATED. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND TOOK IT TO THE DEALER FOR INSPECTION. MECHANIC REPLACED THE TRANSMISSION GEAR POSITION INDICATOR *AK

THERMOSTAT CLOSED, CAUSING ENGINE TO OVERHEAT, BOILING THE COOLANT OUT OF THE COOLING SYSTEM OUT OF THE OVERFLOW PIPE, PAST THE RADIATOR CAP, THROUGH THE COOLANT RECOVERY BOTTLE. POSSIBLE CONSEQUENCES: DESTRUCTION OF ENGINE THROUGH OVERHEATING, POSSIBLE FIRE. TEMPERATURE GAUGE DID NOT FUNCTION DUE TO LOSS OF COOLANT. SERVICE DEALER AND DAIMLER CHRYSLER STATE THAT THE THERMOSTAT IS NOT A WARRANTY ITEM, EVEN THOUGH NOTHING IN THE OWNER'S MANUAL, THE EXTENDED WARRANTY CONTRACT OR ANY OTHER DOCUMENTATION THAT I HAVE STATES THIS. INSTEAD. DAIMLER CHRYSLER COVER THE CUMMINS DIESEL ENGINE AND ALL INTERNAL COMPONENTS. THIS IS AND WAS INTERPRETED BY THIS OWNER AS MEANING THAT THE THERMOSTAT, BEING AN INTERNAL ENGINE PART, SHOULD BE COVERED, AND ALL LITERATURE SUPPLIED ME AT THE TIME OF PURCHASE IMPLY THIS. FAILURE OF THIS PART COULD RESULT IN A FIRE OR ENGINE DESTRUCTION. *LA

THE OWNER TOOK THE VEHICLE INTO THE DEALERSHIP FOR INSPECTION; THE MECHANIC INFORMED THE OWNER THAT THE FRONT SUSPENSION HAD FAILED. THE CONSUMER WILL HAVE THE SUSPENSION REPLACED. *LA

WHILE DRIVING AT ANY SPEED THE VEHICLE WANDERED ON IT'S OWN. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND TOOK VEHICLE TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE GEAR BOX NEEDED REPLACEMENT. *LA

THE SIX SPEED MANUAL TRANSMISSION HAS WORN OUT AND NEEDED MAJOR REPAIR AT ONLY 91,000 MILES.*AK

PULLING INTO DRIVEWAY, STEERING COLUMN LOCKED-UP AND FUEL PUMP WENT OUT.*AK

WHILE DRIVING CONSUMER HEARD A LOUD NOISE COMING FROM THE DRIVER'S SIDE WHEEL. CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT TIE ROD NEEDED GREASING. *AK

WHILE DRIVING AT HIGH SPEEDS WOULD SHOOK, CAUSING THE DRIVER TO SLOW DOWN. CONSUMER CONTACTED DEALERSHIP, AND MECHANIC DETERMINED THAT UPPER BALL JOINTS WORE OUT PREMATURELY. *AK

CONSTANT WANDERING OF TRUCK, CONSTANT CORRECTING PLAY IN STEERING. I CANNOT TURN STEERING WHEEL AT A STANDSTILL,STEERING GEAR BOX AND PUMP HAVE BEEN REPLACED UNDER WARRANTY. NOTHING FIXED THE PROBLEM. THE TIRES HAVE BEEN CHECKED AND ARE NOT A CONCERN. THE DEALER SAYS THAT IS THE WAY THEY ARE AND NOTHING ELSE CAN BE DONE. THIS IS A PROBLEM AND NEEDS TO BE ADDRESSED. *AK

MY DODGE RAM 2500 DIESEL TRUCK LOSS POWER AND WOULD NOT RUN WELL AT ALL. I ASKED ARCHER DODGE ON JAN 20, 2004 TO FIND AND FIX THE PROBLEM. A FUEL TRANSFER PUMP, PART # 5080885AA (REPLACEMENT PUMP #) WAS INSTALLED FOR A TOTAL OF $500. THE FAILURE OF THIS PUMP IN THIS VEHICLE IS COMMON AND IS DOCUMENTED IN AN ARTICLE BY CHUCK ARNOLD "WHAT HAPPENS TO DODGES". FAILURE OF THE INJECTOR PUMP, A $2000 REPLACEMNET JOB IS COMMON WHEN THE CHARGE PUMP FAILS, I WAS LUCKY. DODGE RECALLED DEFECTIVE PUMPS INSTALLED IN ALL TRUCKS BUILT 7 DAYS PRIOR TO THE DAY MY TRUCK WAS BUILT. I FEEL I GOT ONE OF THE OLDER PUMPS FOR ONE THING AND THAT DODGE SHOULD PAY FOR THE WORK. THE OTHER THING IS THAT THERE IS NO IDIOT LIGHT OR GUAGE TELLING YOU THERE IS A PROBLEM WITH THE CHARGE PUMP. I AM LOOKING FOR A RETROFIT SO I CAN MONITOR THIS PRESSURE AND PREVENT DAMAGE TO MY FUEL INJECTION PUMP IN THE FUTURE. THIS ENGINE SHOULD RUN FOR 1,000,000 MILES AND I DONT WANT THE POSSIBILITY OF A $3000 WORKOVER EVERY 60,000 TO 120,000 MILES ( THE ESTIMATED LENGTH OF TIME BEFORE FAILURE FOR THE CHARGE PUMP.) FAILURE OF THIS SYSTEM IS TOTAL AND IF IT HAPPENS AT THE WRONG PLACE COULD CAUSE LOSS OF LIFE, FIRE, AND SERIOUS PERSONAL AND PROPERTY DAMAGE. I WOULD LIKE TO SEE DODGE RECALL ALL UNITS AND RETROFIT THEM WITH A DEVICE THAT MONITORED THE DISCHARGE PRESSURE OF THE CHARGE PUMP, NOTIFYING THE DRIVER THAT A FAILURE OF THE FUEL SYSTEM IS EMINANT. THIS COULD BE DONE WITH AN ADDITIONAL GAUGE OR EVEN A ENGINE WARNING LIGHT.

WHILE MAKING A LEFT TURN STEERING WHEEL LOCKED UP. A FEW MINUTES LATER THE VEHICLE UNLOCKED. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR ANALYSIS, AND MECHANIC COULD NOT RESOLVE THE PROBLEM. *AK

WHILE BACKING OUT THE STEERING WHEEL WAS HARD TO TURN AND THEN BECAME LOOSE. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR ANALYSIS, AND MECHANIC NOTICED THAT THE SHAFT FROM THE STEERING GEAR NEEDED TO BE REPLACED. *AK

ANOTHER WORN TRACK BAR IN THE FRON AXLE. 82,000 MILES. VEHICLE STARTS TO WANDER. THIS WILL MAKE THE THIRD ONE THAT NEEDS TO BE REPLACED. THEY LAST ABOUT 10,000 MILES. I AM NOT THE ONLY ONE WITH THIS PROBLEM WITH DODGE RAMS MADE FROM 1994-2002 THAT IS FOUR WHEEL DRIVE WITH THE CUMMINS DIESEL. I HAD HEARD THAT SOMEONE HAD ONE THAT CAUSED THEM TO LOSE CONTROL

WHILE DRIVING AT 55 MPH ENGINE STARTED MISSING,THEN SUDDENLY THE ENGINE STALLED. CONSUMER TRIED SEVERAL TIMES TO GET THE ENGINE RUNNING AGAIN. CONSUMER FOUND THAT THE PROBLEM WAS THE FUEL PUMP. THE CONSUMER WENT TO THE DEALER TO BUY A NEW FUEL PUMP, AND WAS INFORMED BY THE MECHANIC THAT THERE WAS A COMMON PROBLEM WITH THAT VEHICLES FUEL PUMP. *AK

STEERING. I PURCHASED A USED 1998 DODGE 2500 WITH THE DIESEL ENGINE. THE STEERING WAS VERY LOOSE, WITH ALMOST 1/4 TURN FREE PLAY IN THE STEERING WHEEL. THE DEALER SAID THE TRACK BAR WAS WORN OUT, SO I REPLACED IT BUT DID NOT SEE ANY IMPROVEMENT. THE DEALER THEN TOLD ME THERE WAS A PROBLEM WITH THE STEERING BOX DURING THAT YEAR AND A DIFFERENT TYPE WAS USED IN 1999 DUE TO CONTINUOUS COMPLAINTS ABOUT THE FREE PLAY IN THE STEERING. BECAUSE I FELT DRIVING A VEHICLE WITH THIS MUCH FREE PLAY WAS DANGEROUS AND I WAS TOLD THE PROBLE WAS CORRECTED, I TRADED FOR A NEW TRUCK OF THE SAME TYPE, BUYING A 2001. WHEN NEW, THERE WAS NOT MUCH FREE PLAY. AT ABOUT 20,000 MILES, I HAD ABOUT 1/8 TURN OF FREE PLAY IN THE STEERING WHEEL. THIS FREE PLAY CAUSED ME TO RUN OUT OF THE ROAD ON THE RIGHT SIDE AFTER PASSING ANOTHER VEHICLE THEN ALMOST HIT ANOTHER VEHICLE WHEN I CAME BACK INTO THE ROAD AND WENT INTO THE LEFT LANE. I HAVE TAKEN THIS VEHICLE TO 2 DIFFERENT DODGE DEALERS AND BEEN TOLD THERE IS NO PROBLEM WITH THE STEERING, THAT THE FREE PLAY IS NORMAL. *AK

2001 DODGE RAM 2500 DIESEL MANUAL TRANSMISSION EXT. CAB - CLUTCH ASSEMBY - OUR TRUCK IS USED FOR LIGHT TOWING AND HAD ONLY 19,451 MILES ON IT WHEN THE CLUTCH WENT OUT. WE TALKED TO THE CLUTCH EXPERTS AND WERE TOLD THAT MANY OF THIS SAME TYPE OF TRUCK HAD CLUTCH PROBLEMS, BUT ALL WERE USED FOR HEAVY TOWING AND HAD WAY OVER 50,000 MILES ON THEM. *AK

WHILE DRIVING AT 40 MPH THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, THE FRONT AIR BAGS DID NOT DEPLOY. THE DRIVER'S HEAD HIT THE STEERING WHEEL. THE DRIVER RECEIVED 20 STITCHES AND HAD CONTINUOUSLY BEEN HAVING BAD HEADACHES. *AK *SCC *JB

WHILE DRIVING AT ANY SPEED DRIVER HEARD A KNOCKING NOISE COMING FROM THE ENGINE. CONSUMER CONTACTED DEALERSHIP ON FOUR SEPARATE OCCASIONS, BUT THE PROBLEM STILL OCCURS.*AK

STEERING WHEEL HAS A LOT OF PLAY IN IT AND MAKES THE STEERING VERY DIFFICULT WHILE DRIVING AT ANY SPEED. *AK *JB 8NM

2001 DODGE RAM LIFT PUMP FAILURE. KNOWN ISSUE. DEALER TRIED TO GET OUT OF WARRANTY COVERAGE. THEY FINALLY FIXED IT BUT IT TOOK A LOT OF WORK. *LA

DRIVER STATED THAT BRAKES FAILED ON VEHICLE WHILE TRYING TO STOP AT INTERSECTION RESULTING IN CRASH WITH ANOTHER VEHICLE. *LA

WHILE DRIVING 40 MPH AND COMING TO A STOP THE VEHICLE STALLED. THE CONSUMER MANAGED TO PULL THE VEHICLE OVER BUT IT WOULD NOT RESTART. IT WAS LATER DETERMINED THAT THE FUEL TRANSFER PUMP FAILED. *AK *NLM

DEALER REPLACED AT 20,000 MILES THE LEFT WHEEL BEARING, AND AT 40,000 MILES THE RIGHT WHEEL BEARING NEEDED TO BE REPLACED. CONSUMER STATED NORMALLY WHEEL BEARINGS WERE REPLACED AT 85,000 MILES. DEALER STATED THAT CONSUMER SHOULD HAVE BOUGHT AN EXTENDED WARRANTY AND WON'T HAVE THIS PROBLEM.*AK LEFT WHEEL BEARING FAILURE OCCURED AT 20,000 MILES. DODGE REFUSED TO TALK TO CONSUMER'S WIFE ABOUT THE WHEEL BEARING FAILURE. FINALLY DEALERSHIP REPLACED THE WHEEL BEARING AT THE COST OF $100.00. CONSUMER FEELS THAT IT IS PREMATURE FOR THE WHEEL BEARING TO HAVE FAILED FOR A FRONT END TRUCK THAT IS FEMALE DRIVEN.*MR

THE DASHBOARD ON MY 2001 DODGE RAM 2500 PICKUP IS CRACKED FROM THE PASSENGER AIR BAG TO THE NUT SHOWING AT THE FRONT OF THE DASHBOARD(WINDSHIELD). THE CRACK EXTENDS FROM THE WIDTH OF THE DASHBOARD. *AK

WHILE DRIVING THE STEERING BOLT BECAME LOOSE. THE STEERING WHEEL JUMPED AROUND WHICH MADE IT DIFFICULT FOR THE DRIVER TO STEER THE VEHICLE. DEALER NOTIFIED. *NLM

WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION IT CATCHES AND SOMETHING POPS IN THE STEERING COLUMN. DEALER HAS TO REPLACE THE STEERING COLUMN. *AK

THE STEERING IN THIS TRUCK HAS BEEN HORRIBLE SINCE THE DRIVE HOME FROM THE DEALERSHIP . IT IS PRACTICALLY IMPOSSIBLE TO KEEP THIS TRUCK IN YOUR LANE, IT WANDERS AND GOES WHERE IT [XXX] WELL PLEASES. I'VE HAD THE TRUCK IN THE SHOP FOR THE STEERING PROBLEM. THEY REPLACED STEERING LINKAGE AND THE BALL JOINTS. THIS DID NOT HELP ONE BIT. WITH ONLY 28,000 MILES ON THIS TRUCK (95% FREEWAY MILES) THE TIRES SHOW SIGNIFICANT WEAR. A SERVICE MANAGER AT ONE OF THE LOCAL DEALERSHIPS SAID THIS IS THE LARGEST COMPLAINT ON THIS VEHICLE AND THERE IS NOTHING THEY CAN DO TO REMEDY THE PROBLEM. THIS IS A SERIOUS SAFETY HAZARD. *PH INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE DRIVING AT 35 MPH, THE VEHICLE WAS INVOLVED A FRONTAL COLLISION BUT NONE OF THE AIR BAGS DEPLOYED UPON IMPACT. THE VEHICLE WAS TOTALED. *AK THE STEERING COLUMN HAD BROKE AS WELL. *SCC *JB

LIFT PUMP FAILURE: MY FUEL TRANSFER PUMP DIED DURING ACCELERATION. THIS CAUSED THE ENGINE TO SHUT DOWN AND ALSO CAUSED THE POWER STEERING AND BRAKES TO SHUT DOWN AS A RESULT. THE VEHICLE BECAME DIFFICULT TO CONTROL ALMOST CAUSING AN ACCIDENT. *PH

MY COMPLAINT CONCERNS MY VEHICLE AND SEVERAL THOUSAND OTHERS THAT BELONG TO MEMBERS OF THE TURBO DIESEL REGISTER. THE REASON I'M WRITING IS IN HOPES THAT WE CAN GET A SAFETY ISSUE ADDRESSED, AND CORRECTED ONCE AND FOR ALL. THERE HAS BEEN A REPEATED TREND OVER SEVERAL YEARS NOW CONCERNING THE LIFT PUMP (FUEL TRANSFER PUMP) UTILIZED IN THE 2500/3500 CUMMINS DIESEL APPLICATION. I AM A MEMBER OF THE FAILED LIFT PUMP CLUB AND HAVE EXPERIENCED THIS LIFT PUMP PROBLEMS ON MY 2001 2500 DODGE CTD. THIS FAILURE CAUSED THE TRUCK TO LOOSE POWER AND SOMETIMES DIE. THIS CAN BE LIFE THREATENING IF THE TRUCK OWNER IS ON THE HIGHWAY TOWING A LOADED TRAILER. I WOULD LIKE THIS DESIGN PROBLEM CORRECTED. I AM NOT ALONE IN THIS CONCERN, THERE ARE THOUSANDS OF 1998.5 - 2002, 24 VALVE CUMMINS TURBO DIESEL OWNERS THAT ARE CONCERNED AND HAVE COMPLAINED TO DODGE ABOUT THIS PROBLEM WITH NO RESOLUTION. THIS CAN BE DOCUMENTED BY GOING TO THE TURBO DIESEL REGISTER ON THE WEB. HTTP://WWW.TURBODIESELREGISTER.COM/...15&PAGENUMBER=2 *PH

2001 DODGE DIESEL LIFT PUMP FAILURES. MINE HAS DIED TWICE DRIVING ON THE FREEWAY. 55,000 MILES ON MY TRUCK. THE SECOND ONE LEFT ME IN THE # 2 LANE OF THE 405 FREEWAY IN SO. CALIF. DEAD HAD TO BE PULLED OFF. *NLM

LIFT PUMP FAILURE ON 2001 DODGE CUMMINS DIESEL PICKUP. *NLM

DEFECTIVE TIRES. *NLM

STEERING WANDERS ALL OVER THE PLACE. 2001 RAM PICKUP 2500 WITH ONLY 19,224 MILES ON IT PROBLEM FIRST SURFACED AROUND 15,000 MILES. DEALER SERVICED AT 17,207 MILES AS A LICENSED INSPECTION MECHANIC, THIS VEHICLE WILL FAIL THE STATE INSPECTION STICKER TEST WHEN IT IS DUE. THE AMOUNT OF PLAY AT THE STEERING WHEEL IS CURRENTLY AT 5+ INCHES AND GETTING WORSE. INSPECTION PROCEDURES REQUIRE THE PLAY TO BE MEASURED WHILE OBSERVING THE TIRE MOVEMENT. ( EXAMPLE : TURN THE STEERING WHEEL TO THE LEFT UNTIL VISABLE MOVEMENT OF THE TIRE IS SEEN, MARK A REFERENCE POINT ON THE STEERING WHEEL, NOW TURN THE STEERING WHEEL TO THE RIGHT UNTILL VISABLE MOVEMENT OF THE TIRE , NOW MEASURE THE DISTANCE THE MARK ON THE STEERING WHEEL HAS TRAVELED. ANYTHING OVER A 2 1/2 " TRAVEL IS CAUSE FOR FAILING THE STATE VEHICLE INSPECTION STICKER. DEALER HAS ALREADY REPLACED THE TRACK BAR BUT THIS DID NOT SOLVE THE PROBLEM. AM AWAITING ANOTHER APPOINTMENT. MY WIFE REFUSES TO DRIVE THIS VEHICLE BECAUSE OF THE STEERING ISSUES. THE VEHICLE ALWAYS NEEDS TO BE " CHASED " LEFT AND RIGHT TO KEEP IT TRACKING STRAIGHT AHEAD.IT IS MY OPINION THAT IT IS A PROBLEM WITH THE STEERING BOX. THE STAE OF MAINE FISH AND WILDLIFE DIVISION FORCED A BUYBACK OF THESE SAME TRUCKS BECAUSE OF SIMILAR PROBLEMS WITH THE STEERING. IF THEY ARE NOT SAFE FOR OUR LOCAL GOVERNMENT THEN THEY ARE SURE NOT SAFE FOR THE AVERAGE CONSUMER. PLEASE LOOK INTO THIS AS IT IS A SAFETY ISSUE THAT CAN NOT BE IGNORED. THANK YOU. CONCERNED CITIZEN IN MAINE. *AK

WHILE DRIVING AND WITHOUT WARNING REAR BRAKES FAILED, CAUSING EXTENDED STOPPING DISTANCE. DEALER NOTIFIED. *AK

I WAS HEADED HOME GOING DOWN A CITY STREET HEADED TO THE HIGHWAY, WHEN I HERD A LOUD NOISE AND FELT A JOLT FROM MY 14' TANDEM AXLE ENCLOSED TRAILER. I LOOKED BACK AND NOTICED THAT THE TRAILER WAS RIDING LOWER THAN NORMAL. I PULLED INTO A GAS STATION AND WHEN I GOT OUT TO LOOK I NOTICED THAT THE TRAILER BALL WAS ABOUT 2" OFF THE GROUND. I LOOKED UNDER MY TRUCK AND NOTICED THAT THE RECEIVER HITCH HAD BROKEN. ONLY 2 OF THE 6 BOLTS WERE HOLDING IT UP, AND THE MIDDLE BOLT ON THE LEFT SIDE HADE COMPLETELY BROKE. I REMOVED THE BALL AND PUT IT ON THE BUMPER TO TOW THE TRAILER HOME. I TOOK THE TRUCK TO THE DEALER THE NEXT MONDAY BECAUSE I WAS TOLD THAT THEY HAD A RECALL ON THE HITCHES. THE DEALER TOLD ME THAT THE HITCH WAS OUT OF WARRANTY, AND THAT MY MODEL TRUCK DIDN'T HAVE ANY RECALLS. THEY GAVE ME THE PHONE NUMBER TO THE FACTORY FOR COMPLAINTS. I HAD TO PURCHASE ANOTHER HITCH FROM ANOTHER DEALER. WHEN I GOT HOME TO PUT IT ON, I NOTICED THAT THE NEW HITCH HAD 8 BOLTS INSTEAD OF 6.SOMEONE MUST HAVE KNOWN THAT THE OLD HITCHES WERE DEFECTIVE. I CALLED THE FACTORY THE NEXT DAY AND THEY TOLD ME THE SAME THING THAT THE DEALER HAD. I ASKED FOR THE NUMBER TO THE FACTORY AREA REP. AND WAS TOLD THAT THE DEALER WOULD HAVE TO CONTACT THEM.. I CALLED THE DEALER BACK, AND TALKED TO THE SERVICE MANAGER. HE SAID THAT HE HAD ALREADY CALLED FOR THE REP. AND LEFT A MESSAGE FOR HIM TO CALL. NO RESPONSE. I TOLD THE SERVICE MANAGER THAT THEY NEEDED TO HAVE A RECALL ON THIS HITCH, BECAUSE IF I WOULD HAVE

AT ABOUT 40,000 MILES MY TRUCK STARTED TO WANDER MUCH WORSE THAN IT HAD IN THE PAST, IT HAS WANDERED SINCE NEW. I HAVE HAD SEVERAL CLOSE CALLS WITH OTHER CARS AND OBSTACLES BECAUSE THE STEERING SEEMS TO HAVE A MIND OF IT'S OWN AT TIMES AND WILL SWERVE AND WANDER IN DIFFERENT WAYS BASED ON ROAD CONDITION, IF I'M BRAKING OR ACCELERATING. I TOOK IT INTO THE DEALER FOR DIAGNOSTICS AND THEY TOLD ME THAT MY STEERING BOX AND TRACK BAR NEEDED TO BE REPLACED TO THE TUNE OF $1400. THIS IS ON A $30K+ TRUCK WITH 40K MILES ON IT! I HAVE CONTACTED CHRYSLER AND COMPLANED ABOUT THIS CONDITION AND THEY WON'T REVIEW IT UNTIL I HAVE IT BACK AT THE DEALER FOR ANOTHER INSPECTION THEN THEY WILL DECIDE IF THEY WILL OFFER ANY ASSISTANCE OR NOT. BASED ON RESEARCH ON THE WEB THIS IS A FREQUENT PROBLEM WITH THE DODGE TRUCKS.

THE AUTOMATIC TRANSMISSION FAILED, THE DEALER DID REPLACE THE TRANSMISSION, HOWEVER THEY COULD NOT GUARANTEE IT WOULD NOT FAIL AGAIN. *JB

THE VEHICLE PULLED TO THE RIGHT OR LEFT, WITH THE STEERING WHEEL BEING STRAIGHT. THE DEALER WAS UNABLE TO FIX THE PROBLEM. *JB VEHICLE HAS BEEN SERVICED 20 TIMES. STILL PROBLEM STILL EXIST. NEW ENGINE AND 2 TRANSMISSIONS REPLACED.

THE VEHICLE HAS EXPERIENCED TRANSMISSION PROBLEMS. THE VEHICLE HAS BEEN TAKEN TO THE SHOP 8 TIMES BUT THE PROBLEM STILL EXIST. THE DEALER HAS BEEN CONTACTED. *NLM

THE SWAYED AT SPEEDS OF 60 MPH AND HIGHER. WHICH CAUSED THE FRONT TIRES TO WEAR EXCESSIVELY. THE DEALERSHIP INDICATED THE PROBLEM WAS CAUSED BY BAD STEERING APPARATUS. *JB

TRUCK WANDERS RANDOMALY-FRONT TIRE WOBBLES. *NLM

THE ELECTRICAL SYSTEM FAILED, WHICH CAUSED THE VEHICLE TO STALL. *JB

WHILE DRIVING 70 MPH THE STEERING WHEEL LOCKED. *NLM....*AK