Page 14 of 14 · complaints 651–698 of 698

2012 Dodge Ram 1500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Equipment
Filed Jan 29, 201431,036 milesPA

DODGE RAM LARAMIE1500 4X4 CREW CAB BUILT IN JUNE 2012 HAS FACTORY 20X9 ALUMINUM CHROME CLAD WHEELS WITH GOODYEAR WRANGLER HP P275/60R20 TIRES. PROBLEM WITH THIS IS THE SPARE TIRE & THE FACTORY JACK. HAD A REAR PASSENGER SIDE TIRE BLOW OUT AND HAD TO JACK THE TRUCK TO FIX THE FLAT. FIRST, THE SPARE TIRE SIZE IS P235/85R17, MY WHEELS ARE 20" RIMS AND 1-1/4 HIGHER OVER ALL. THIS TRUCK HAS THE ELECTRONIC STABILITY CONTROL (ESC) WHICH STATES TO HAVE THE PROPER SIZE RIMS & TIRES AS THIS SYSTEM MAY NOT FUNCTION PROPERLY IF THEY ARE DIFFERENT SIZES. SECONDLY, THE JACK DODGE PROVIDES CAN'T HOLD THE WEIGHT OF THESE TRUCKS. THIS JACK COLLAPSED SOON AFTER RAISING THE FLAT TRUCK TIRE 1-2" OFF THE GROUND, THE WORM GEAR LOOKS LIKE A U-BOLT. CALLED BOTH THE DEALER I PURCHASED THE TRUCK FROM IN DECEMBER 2012 AND DODGE. NEITHER IS WILLING TO HELP REMEDY THESE PROBLEMS. DODGE DID HAVE A RECALL 12V192000 JAN 5TH 6TH 2012 FOR THE SPARE TIRE NOT BEING SIZED CORRECTLY. IS THIS NOT THE SAME CASE? *TR

Vehicle Speed Control
Filed Jan 17, 201414,565 milesLA

TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 15 MPH AND ATTEMPTING A LEFT TURN, THE THROTTLE CONTROL WARNING LAMP ILLUMINATED AS THE ACCELERATOR FAILED TO ENGAGE. THE CONTACT MENTIONED THAT PRIOR TO THE FAILURE, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE T HE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 14,565 AND THE CURRENT MILEAGE WAS 28,113. THE CONSUMER STATED THE ACCELERATOR FAILURE OCCURRED AT LOW SPEEDS, WHILE MAKING LEFT TURNS. THE FAILURE WOULD LAST UP TO 15 SECONDS. THE VEHICLE ALSO ACCELERATED ON ITS OWN TWICE. ON TWO SEPARATE OCCASIONS, THE TRUCK WOULD NOT START. UPDATED 03/11/14

Electrical System
Filed Jan 10, 201456,576 milesIL

TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THE TOW HITCH HARNESS CONNECTOR CORDS WERE CORRODED. THE CONTACT STATED THAT WARNING LIGHT DISPLAYED SERVICE THE TOW HITCH. THE CONTACT FEELS THAT THIS COULD CAUSE A POTENTIAL FIRE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION; HOWEVER, NO DIAGNOSIS WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THERE ARE NO FAILURES AT THIS TIME.

Power Train
Filed Dec 11, 2013KY

TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE DEALER WAS CONTACTED AND STATED THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Power Train
Filed Nov 18, 2013TX

TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THE CONTACT THAT THE MANUFACTURER ONLY SUPPLIED TWO PARTS PER MONTH TO THE DEALER AND SHE WOULD BE PLACED ON A WAITING LIST. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED FAILURE.

Exterior Lighting
Filed Nov 4, 2013100 milesSC

TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT UPON INSPECTION, THE HIGH BEAM HEAD LAMPS FAILED TO ILLUMINATE NORMALLY. THE CONTACT ALSO MENTIONED THAT WHEN DRIVING AT NIGHT THE HIGH BEAMS WERE VERY DIM. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100. THE CURRENT MILEAGE WAS 13,000. THE VIN WAS NOT AVAILABLE.

Exterior Lighting
Filed Oct 28, 2013300 milesNY

TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE WITH ADEQUATE BRIGHTNESS. THE FAILURE RECURRED WHENEVER THE HEADLIGHTS WERE IN ACTIVATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE WHERE BOTH HEADLIGHT BULBS WERE REPLACED BUT TO NO AVAIL. THE MANUFACTURER WAS NOTIFIED OF THE RECURRING PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 300. ..UPDATED 12-05-13 *BF

Vehicle Speed Control
Filed Oct 17, 201355,000 milesWA

I WAS EXITING THE HWY AT ABOUT 80 KM/H WHEN OUT OF NO WHERE THE TRUCK ACCELERATED AND I FELT THE GAS PEDAL DISAPPEAR UNDER MY FOOT. I WAS NOT USING CRUISE CONTROL, THE WEATHER WAS NORMAL AND ROADS WERE DRY. THE TRUCK ACCELERATED UP TO 120KM/H ALL ON ITS ON VERY QUICKLY AND MY REACTION WAS TO BRAKE, WITH BOTH FEET ON THE BRAKE I WAS HAVING DIFFICULTY TRYING TO SLOW DOWN, LUCKILY THERE WAS NO TRAFFIC IN FRONT OF ME FOR A FEW HUNDRED YARDS. I THEN STARTED GEARING DOWN TO TRY AND SLOW DOWN WHICH WORKED BUT THE ENGINE WAS STILL GOING FULL THROTTLE, THE ENGINE LIGHT CAME ON AND THERE WAS A CHIME AND THE ETC WARNING LIGHT CAME ON TO THE RIGHT OF THE SPEEDOMETER (A RED LIGHTENING BOLT) THIS WENT ON FOR A FEW MINUTES AND THEN OUT OF NO WHERE JUST STOPPED AND THE GAS PEDAL LET UP AND THE TRUCK DROVE NORMALLY AFTER THAT. DODGE DEALER SAID THE ONLY CODE THAT CAME UP WAS FOR DRIVING WITH THE BRAKE AND GAS AT THE SAME TIME AND SAID IT WAS PROBABLY MY DRIVING THAT CAUSED IT AND OTHER THAN THAT THE TRUCK IS FINE. I USE THE SAME FOOT FOR THE BRAKE AND GAS AND ONLY DID THAT AT THE TIME TO SLOW DOWN. *TR

Power Train
Filed Sep 30, 2013200 milesOR

TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT THE FOUR WHEEL DRIVE WAS ENGAGED AND CAUSED THE FRONT WHEELS TO SEIZED. THE CONTACT WAS ALSO UNABLE TO MANEUVER THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED THE CONTACT THAT THE FOUR WHEEL DRIVE WAS OPERATING NORMALLY AND THERE WAS NOTHING THEY COULD DO. THE FAILURE WAS EXPERIENCED WHENEVER THE FOUR WHEEL DRIVE WAS ENGAGED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 5,600.

Service BrakesCrash
Filed Sep 27, 201314,500 milesKY

TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT HE PARKED THE VEHICLE AND APPLIED THE PARKING BRAKE HOWEVER, THE VEHICLE ERRONEOUSLY ACCELERATED AND CRASHED INTO A LARGE BODY OF WATER. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES REPORTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 14,500.

Power Train
Filed Sep 23, 20137,000 milesMI

SOMETIMES WHEN VEHICLE COMES TO A COMPLETE STOP IT FEELS AS THOUGH IT IS BEING REAR ENDED EVEN THOUGH NO ONE IS BEHIND IT.

Service Brakes
Filed Sep 13, 20132,000 milesPA

THE FACTORY INSTALLED TRAILER BRAKE CONTROLLER OUTPUTS THE SAME VOLTAGE AT ALL SETTINGS FROM 0-10. THIS RESULTS IN THE BRAKES OF MY LIGHTWEIGHT TRAILER LOCKING UP WHENEVER THE BRAKES ARE APPLIED AND HEAVIER TRAILERS WILL NOT LOCKUP IN HARD BRAKING TESTS. *TR

Exterior Lighting
Filed Sep 2, 201361,503 milesTX

THE RIGHT HEADLIGHT ON MY 2012 DODGE RAM 1500 FAILED WHILE DRIVING. THE VEHICLE USES SEPARATE LOW AND HIGH BEAM BULBS. TEST SHOWED THAT BOTH LOW AND HIGH BEAM WERE AFFECTED ON THE FAILED SIDE. I HAD RECENTLY PURCHASED THE TRUCK USED. WHEN I CALLED THE PREVIOUS OWNER HE INFORMED ME THAT HE HAD EXPERIENCED THE SAME PROBLEM AT DIFFERENT TIMES WITH EACH HEADLIGHT. HE HAD SIMPLY UNPLUGGED AND REPLUGGED THE HEADLIGHT CONNECTORS TO "FIX" THE PROBLEM. I REMOVED THE FAILED RIGHT HEADLIGHT ASSEMBLY. TEST SHOWED THAT MANIPULATING THE WIRES (PUSH, PULL, STRESS TO ONE SIDE OR THE OTHER) COMING INTO THE MALE SIDE OF THE CONNECTOR COULD CAUSE THE HEADLIGHT WORK OR FAIL. I PERFORMED A SIMILAR TEST ON THE (WORKING) LEFT SIDE HEADLIGHT WITH THE SAME RESULTS - I COULD FORCE FAILURE AT WILL, EVEN THOUGH THE CONNECTOR WAS FULLY ASSEMBLED AND LOCKED. UPON INSPECTION OF THE CONNECTORS, BOTH APPEARED CLEAN INSIDE. I SPRAYED EACH WITH CONTACT CLEANER ANYWAY, AND REASSEMBLED ONLY TO FIND THE SAME PROBLEM. MANIPULATING THE PINS ON THE FEMALE SIDE OF THE CONNECTOR IN EFFORT TO INCREASE CONTACT PRESSURE RESULTED IN NO IMPROVEMENT WHEN THE CONNECTOR WAS REPLUGGED. AS A FORMER FAILURE ANALYSIS ENGINEER I CAN TELL YOU THAT THERE IS A DESIGN / APPLICATION PROBLEM WITH THE HEADLIGHT CONNECTORS USED ON THIS TRUCK. SHORT OF CONTACT PLATING ANALYSIS, IT APPEARS THERE IS INSUFFICIENT CONTACT AREA AND / OR CONTACT PRESSURE ON THE SMALL PINS USED. AS A WORK-AROUND, I USED LONG NOSE PLIERS TO REACH INSIDE THE MALE C

Power Train
Filed Aug 30, 20136,500 milesSC

THE TRANSMISSION UPON START UP WAS LOCKED IN 4TH GEAR. THIS IS THE THIRD EVENT OF THIS TYPE. THE FIRST TIME THIS OCCURRED THE TRANSMISSION RESET AFTER I PUT THE TRUCK IN PARK AND RESTARTED IT. A TRIP TO THE DEALERSHIP UNCOVERED NOTHING. THE SECOND TIME WAS ANOTHER COLD START EVENT WITH THE TRANSMISSION LOCKEDN 4TH GEAR. IT TOOK SEVERAL RESTARTS TO RESET BUT THE CHECK ENGINE LIGHT WAS ACTIVATED. ANOTHER TRIP TO THE DEALERSHIP AND THE CAUSE WAS STATED TO BE THE SOLENOID PACK IN THE TRANSMISSION. THIS WAS REPAIRED AND ALL SEEMED FINE. YESTERDAY ANOTHER COLD START AND THE TRANSMISSION LOCKED IN 4TH. I DROVE THE VEHICLE TO THE DEALERSHIP IN 4TH GEAR. ON THE WAY I MONITORED THE TRANS TEMP. IT STAYED AT 86 DEGREES. THE OUTSIDE TEMP WAS 91 DEGREES. UPON ARRIVAL AT THE DEALERSHIP A MECHANIC WENT WITH ME ON A TEST DRIVE. WE RETURNED TO THE SHOP AND HE BEGAN A DIAGNOSTIC. THE CHECK ENGINE LIGHT WAS NOT ON. I WAS TOLD THAT THEY BELIEVED THERE WAS A WIRING HARNESS ISSUE AND THEY WOULD ORDER ONE AND REPLACE IT. THE MECHANIC TOLD ME THAT HE DID SOMETHING AND THE TRANS TEMP JUMPED FROM 86 DEGREES TO 160+. THERE WERE SEVERAL FAULT CODES FOUND DURING THE DIAGNOSTIC. THE TRUCK IS CURRENTLY AT THE DEALERSHIP BEING REPAIRED. THE TUCK HAS LESS THAN 7,000 MILES ON IT. IT HAS THE 4.7 ENGINE. THE FIRST EVENT WAS IN JUNE 2013, THEN TWICE IN AUGUST 2013.

Power Train
Filed Jul 30, 2013AZ

TL* THE CONTACT OWN A 2012 DODGE RAM 1500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V038 (POWER TRAIN) AND TOOK THE VEHICLE TO THE DEALER. THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE REPAIRED BECAUSE THE PARTS NEEDED WERE NOT READILY AVAILABLE. THE CONTACT HAD BEEN WAITING SIX MONTHS FOR THE RECALLED COMPONENT TO BE REPAIRED. THE MANUFACTURER WAS CONTACTED BUT STATED TO THE CONTACT THAT THE PARTS WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

Wheels
Filed Jul 18, 201311,000 milesAL

I WAS ON VACATION IN SMOKES GOING UP A HILL. I WAS BEHIND A SLOW MOVING CAR ABOUT 25 TO 35 MPH. WHEN ALL THE SUDDEN MY TRUCK STARTS SLUGGING. IT WAS LIKE IT DIDN'T KNOW WHAT GEAR TO GET IN. IT WOULD GO HIGH AND START JERKING THEN LOW. THEIR WAS A CAR BEHIND ME SO FINALLY I JUST STOPPED IN THE ROAD TO LET THE ONE IN FRONT GO ON. IT FELT LIKE THE TRANSMISSION WAS GOING FALL OUT OF THE TRUCK. NOW IT DOES IT JUST GOING DOWN THE ROAD . I CAN PUSH THE PEDDLE 1/4 WAY DOWN AND IT DOES NOT RESPOND . IT SHIFTS IN TO A HIGHER GEAR TO SOON THIS TRANSMISSION IN THESE TRUCK NEED TO BE RECALLED BEFORE SOMEONE GET HURT OR KILLED. YOU NEVER KNOW WHAT THEY GOING TO DO. GUESS ITS THE CAUSE OF THE VIBRATION AT 60 TO HIGHER ALSO. I TOOK IT TO DEALER TODAY AND THEY SAID ITS ALL NORMAL . HOW CAN IT BE NORMAL WHEN IT WAS NOT DOING IT WHEN I FIRST GOT IT. GUESS THAT IS THEIR ANSWER TO EVERY PROBLEM MAKES THEIR DAY EASER. WE THE PEOPLE OF RAM OWNERS NEED HELP .CAN ANYBODY HELP US WE PAY TO MUCH FOR THOSE TRUCKS FOR THEM TO RIDE LIKE THAT. AND FOR OUR PEACE OF MIND KNOWING THAT WE ARE CONTROLLING THE TRUCK NOT THE TRANSMISSION . DON'T WAIT TO HAVE IT RECALLED BECAUSE IT MIGHT BE YOU THAT GETS HIT BY A DEFAULTED TRUCK OR EVEN WORSE YOUR KID THAT IS WALKING INTO A STORE. ASKING FOR HELP BEFORE SOMETHING BAD HAPPENS. THANK FOR YOUR HELP!! *TR

Air BagsCrash3 injured
Filed Jul 10, 201318,000 milesNC

I WAS DRIVING MY SONS 2012 RAM 1500 4X4 CREW CAB WITH LESS THAN 20K ON THE ODOMETER BACK FROM TEXAS TO NORTH CAROLINA. I FELL ASLEEP AT THE WHEEL AND WE RAN INTO A PORTABLE TOW BEHIND HIGHWAY CONSTRUCTION SIGN, BOUNCED OFF A GUARD RAIL AND THEN ROLLED SEVERAL TIMES DOWN THE FREEWAY EMBANKMENT ON I-20 IN TUSCALOOSA ALABAMA. NOT ONE OF THE 6 AIRBAGS IN THE VEHICLE DEPLOYED. LUCKILY MY SON AND HIS TWO DAUGHTERS ESCAPED PRACTICALLY INJURY FREE, WITH ONLY MINOR ABRASIONS, HOWEVER I TOOK A BEATING TO THE HEAD AND AM STILL OUT OF WORK 1 MONTH LATER DUE TO HEAD/CONCUSSION INJURY. NONE OF THE SIDE CURTAIN AIRBAGS, SIDE IMPACT OR FRONTAL IMPACT AIRBAGS DEPLOYED. I DO HAVE PICTURES OF THE TRUCK, WHICH WAS TOTALED, TO VALIDATE THIS. I ALSO HAVE A COPY OF THE POLICE REPORT STATING NONE OF THE AIRBAGS DEPLOYED. WHAT SHOULD I DO? AND WHO ELSE SHOULD I CONTACT? *TR

Unknown or Other
Filed Jul 1, 20139,654 milesDC

I HAD THE OIL CHANGED, ABOUT 9 DAYS EARLIER AND I WAS IN A DRIVE THRU WHEN ALL OF THE SUDDEN THE ENGINE STARTED KNOCKING HORRIBLY LOUD SOUNDED LIKE A DIESEL. IT HAPPENED ON A SATURDAY NIGHT SO I GOT OT HOME , I CALLED RHE DEALERSHIP AND THEY TOLD ME TO DRIVE IT IN , I TOLD THE SERVICE GUY THE ENGINE WAS GOING TO BLOW UP HE SAID OK BUT GET IT AS FAR AS U CAN. MY FRIEND FOLLOWED ME. THEY TOLD ME THEIR COMPUTER READ MISS DIRE IN CYLINDER1 AND WRONG ENGINE TYPE OIL FOR THE ENGINE. THEY PUT THE WRONG OIL IN MY NEW TRUCK AND LIED TO ME ABOUT THE PROCESS. NOW THE ENGINE HAS NEVER BEEN EVEN CLOSE TO AS GOPD AS IT WAS.. 2 NOW THE TRASMISSION IS GETTING BAD IT DOESNT SHIFT RIGHT AT ALL P.S. THAT WAS THE SECOND TIME THEY SCREWED UP THE ENGINE. I THOUGHT I WAS BUYING A RELIABLE VEHICLE!!! NOW WHAT DO I DO MY TRUCK HAS BARELY 11000 MILES ON IT!!!!!!!HELP

Power Train
Filed Jun 26, 2013OR

2010 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO REAR AXLE PINION NUT RECALL NOTICE. *SMD THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE. THE CONSUMER STATED IT HAS BEEN OVER SEVEN MONTHS, WITH NO ACTION BEING TAKEN ON CHRYSLERS PART.

Power Train
Filed Jun 25, 20134,000 milesTX

TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE REAR PASSENGER SIDE TIRE BUCKLED AND FOLDED UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE AXLE, COIL SPRINGS, BRAKE CALIPER, RIM, BRAKE LINE, SPLASH SHIELD, AND THE HUB WOULD ALL NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE WOULD SIT LOWER TO THE GROUND ON THE PASSENGER'S SIDE AND APPEARED TO DRIVE AT AN ANGLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 4,000.

Suspension
Filed Jun 18, 20134,000 milesIL

TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT THE PASSENGER'S SIDE OF THE VEHICLE WAS TWO INCHES LOWER THAN THE DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS; HOWEVER THE CAUSE OF FAILURE WAS NOT DETERMINED. THE FAILURE WAS REPORTED TO THE MANUFACTURER, WHO STATED THE VEHICLE WAS WITHIN SPECIFICATIONS. THE FAILURE MILEAGE WAS 4,000. THE CURRENT MILEAGE WAS 6,000. UPDATED 09-18-13 *BF THE RIGHT REAR SHOCK WAS REPLACED.

Power Train
Filed May 6, 20134,300 milesVA

TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, HE ATTEMPTED TO ACCELERATE BUT THE SPEED DID NOT INCREASE. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND RESTARTED. THE VEHICLE FUNCTIONED PROPERLY FOR A MONTH BEFORE THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 4,300.

Exterior Lighting
Filed Mar 22, 201323,000 milesTX

TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED BOTH HEADLIGHTS ON THE VEHICLE FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE HEADLIGHTS AND STATED THE WIRING FOR THE HEADLIGHTS WAS LOOSE. THE FAILURE RECURRED ON THE RIGHT HEADLIGHT AND THE VEHICLE WILL BE TAKEN TO THE DEALER FOR ANOTHER INSPECTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 23,000 AND THE CURRENT MILEAGE WAS 26, 516.

Exterior Lighting
Filed Mar 11, 201311,125 milesLA

I'VE HAD THE TRUCK FOR A WHILE BUT LAST FRIDAY WAS THE FIRST TIME I DROVE IT AT NIGHT. I HAD NO IDEA THE HEADLIGHTS WERE SO BAD ON THIS THING. IT WAS AN ADVENTURE GETTING HOME. NO LIGHT TO THE SIDES TO SEE TO TURN AND BOTH DIM AND HIGH BEAMS WERE EXTREMELY ANEMIC. I'VE BEEN DRIVING FOR MORE THAN 50 YEARS AND NEVER DRIVEN ONE WITH LIGHTS AS BAD AS THESE, EVEN WHEN SOME OTHERS HAVE HAD ONLY ONE WORKING HEADLIGHT FOR A LITTLE WHILE. *TR

EngineFire
Filed Feb 15, 20131,200 milesMO

THE TRUCK WAS PARKED THE NIGHT BEFORE AT APPROXIMATELY 7:15PM AND AT APPROXIMATELY 2:30AM MY WIFE WOKE TO SOMETHING POPPING OUTSIDE AND HER 2012 RAM WAS OUTSIDE ON FIRE. IT CAUGHT MY 2005 DODGE RAM 3500 ON FIRE ALSO, AND EVENTUALLY BURNT OUR HOME DOWN. *TR

Exterior Lighting
Filed Feb 1, 2013100 milesMI

POOR LIGHTING UNDER ANY CONDITIONS. LIGHTING IS NOT FOCUSED AND HAS LITTLE OR NO EFFECT ON ILLUMINATING THE DRIVE PATH. A STANDARD FLASH LIGHT PRODUCES MORE LIGHTING. THIS IS VERY UNSAFE FOR NIGHT DRIVING. ALL DODGE RAM OWNERS OF THIS YEAR HAVE THE SAME COMPLAINT. *TR

Power Train
Filed Jan 25, 20132 milesNC

TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO DOWNSHIFT WHEN DRIVING APPROXIMATELY 20 TO 60 MPH. IN ADDITION, THE VEHICLE WOULD OFTEN LOSE POWER OR WOULD BECOME UNRESPONSIVE TO ACCELERATION ATTEMPTS. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2 AND THE CURRENT MILEAGE WAS 5,000.

Power Train
Filed Jan 9, 2013NY

WHEN DRIVING IN THE SNOW AND SLUSH ROADS, WHEN THE TRUCK TURNS TO THE LEFT, THE FRONT WHEEL KICKS UP SNOW AND SLUSH TOWARDS THE TRANSMISSION. THIS RESULTS IN SNOW PACKING AROUND THE SHIFT LINKAGE. THE RESULT IS THE INABILITY TO PUT THE VEHICLE INTO PARK. IT HAPPENED TO ME 3 DIFFERENT TIMES DURING THE SNOW STORM THAT NIGHT. I HAD TO CRAWL UNDER THE TRUCK TO CHIP AWAY AT THE BUILD-UP OF SNOW AND ICE. THIS WOULD SEEM TO BE A BIT OF A SAFETY ISSUE TO ME. I MADE SEVERAL CALLS TO DODGE IN REFERENCE TO THIS AND THEY HAVEN'T HEARD ABOUT IT. I HAVE HEARD OF IT HAPPENING TO SEVERAL OTHER PEOPLE AS WELL. ANY INPUT ON THIS WOULD BE GREATLY APPRECIATED. *TR

TiresCrash
Filed Dec 29, 20127,000 milesMI

DRIVING MY 4 MONTH OLD NEW 2012 RAM 1500 4X4 IN MID MICHIGAN AFTER OUR FIRST MEASURABLE SNOW FALL. ON THE WAY TO MY RAM DEALER FOR A SCHEDULED OIL CHANGE IN (FOUR WHEEL DRIVE) AT 35 MPH. SLID RIGHT BY THE DEALER ON THE SNOW, TIRES LOST ANY AND ALL ABILITY TO CONTROL VEHICLE. SPOKE TO SERVICE WRITE UP GIRL ABOUT IT, AND TALKED TO MY SALESMAN ALSO VOICING MY CONCERNS. TOLD THEM THESE ARE ABSOLUTELY THE WORST TIRES I HAVE EVER DRIVIN ON THE SNOW WITH BAR NONE. SLID INTO MY SONS CAR WHEN I RETURNED HOME.....NOT HAPPY WITH THESE TIRES AT ALL. WHY WOULD THEY MARKET THESE FOR A FOUR WHEEL DRIVE VEHICLE? *TR

Exterior Lighting
Filed Dec 20, 2012707 milesNY

TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, VISIBILITY WAS REDUCED DUE TO THE HEADLIGHTS BEING TOO DIM. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE HEADLIGHT BULBS WERE REPLACED BUT THE CONTACT STATED THAT THE VISIBILITY BARELY IMPROVED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 707.

Exterior Lighting
Filed Dec 11, 2012NY

THE HEADLIGHTS, BOTH HIGH AND LOW BEAMS, ARE SO POOR AS TO BE A SERIOUS SAFETY HAZARD. ON LOW BEAM, THE ROAD IS LIGHTED FOR ONLY 100 OR SO FEET. ON HIGH BEAMS, ALMOST NOTHING AHEAD IS VISIBLE. SIMILAR EXPERIENCES HAVE BEEN EXPRESSED BY OTHER RAM PICKUP OWNERS. THESE HEADLIGHTS ARE SO POOR, I'M SHOCKED THEY HAVE BEEN APPROVED FOR PUBLIC SALE. I HAVE MISSED SIDE ROADS AND DRIVEWAYS DUE TO THE POOR HEADLIGHTS. I'M FORCED TO SPEND SEVERAL HUNDRED DOLLARS ON UPGRADED BULBS AND AFTER MARKET DRIVING LIGHTS. THE TRUCK IS A SERIOUS SAFETY HAZARD AT NIGHT. THERE SHOULD BE A RECALL TO REMEDY SUCH A SIGNIFICANT DEFICIENCY IN A $30K+ VEHICLE. *TR

Engine
Filed Dec 6, 20121 milesIA

TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT WHEN THE VEHICLE ENGAGED IN ECONOMY OR MULTIPLE DISPLACEMENT MODE, THE VEHICLE WOULD VIOLENTLY VIBRATE FOLLOWED BY A LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE SOFTWARE NEEDED TO BE UPDATED HOWEVER, AN UPDATE WAS NOT AVAILABLE. THE DEALER LATER NOTIFIED THE CONTACT THAT THE VIBRATION WAS A NORMAL FUNCTION OF THE VEHICLE'S DESIGN. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 1 AND THE CURRENT MILEAGE WAS 3,000.

Vehicle Speed Control
Filed Nov 30, 201211,355 milesNY

I WAS ON MY WAY HOME, DRIVING ON MY STREET. AFTER I CAME TO A STOP ON MY CORNER I ACCELERATED TO GO THROUGH THE INTERSECTION WHEN THE TRUCK JUST TOOK OFF ON IT'S OWN. IT FELT LIKE SOMEBODY JUST SLAMMED ON THE GAS PEDAL. MY FIRST REACTION WAS TO SLAM ON THE BRAKE PEDAL. NOW I HAVE BOTH FEET ON THE BRAKE PEDAL AND THE TRUCK IS STILL WANTING TO TAKE OFF. BY NOW I'M IN FRONT OF MY HOUSE, BOTH FEET ON THE BRAKE PEDAL AND THE TRUCKS REAR TIRES BREAK LOOSE. SO NOW THE TRUCK IS DOING A BURNOUT. MY NEXT REACTION WAS TO PUT THE TRUCK IN NEUTRAL. ONCE I PUSHED THE GEAR SHIFTER INTO NEUTRAL THE TRANSMISSION JERKED SO VIOLENTLY IT MADE THE TRUCK STALL. I CALLED THE MANUFACTURER AND THEY SENT A TOW TRUCK. THE DEALER HAS YET TO FIND WHY THIS HAPPENED. *TR

Electrical System
Filed Nov 5, 201212,083 milesCO

STARTED VEHICLE AFTER I RAN ERRANDS AND GOT ABOUT 500 YARDS BEFORE VEHICLE DISPLAYED SERIOUS ELECTRICAL ISSUES. THE ELECTRICAL ISSUES INCLUDED THE WINDSHIELD WIPERS RUNNING WHEN THE WINDSHIELD WIPER CONTROL WAS SET TO OFF, DISPLAYING A WARNING THAT THE DRIVER SIDE SEAT BELT WAS NOT LATCHED WHEN THE SEAT BELT WAS LATCHED, DISPLAYING A LOW ENGINE FUEL WARNING WHEN THERE WAS OVER HALF A TANK OF GAS, DISPLAYING A WARNING FOR LOW TIRE PRESSURE WHEN THE TIRE PRESSURE WAS OKAY. PRIOR TO THIS INCIDENT THE VEHICLE HAS ON OCCASION BEEN DIFFICULT TO START, ACTING AS IF IT WAS NOT GETTING ENOUGH FUEL OR THE BATTERY WAS LOW. EVENTUALLY THE VEHICLE ENGINE WOULD ENGAGE AFTER SEVERAL TURNS OF THE IGNITION SWITCH. THIS IS THE SECOND TIME SINCE PURCHASING THIS BRAND NEW VEHICLE THAT WE HAVE HAD ELECTRICAL ISSUES. THE FIRST TIME THE COMPUTER HAD TO BE REBOOTED IN THE VEHICLE. THIS TIME MAY REQUIRE THE SAME THING. WHEN I SPOKE WITH THE DEALERS SERVICE REPRESENTATIVE, HE STATED THAT IT COULD BE POSSIBLE FOR THE COMPUTER TO TURN OFF THE VEHICLE WHEN EXPERIENCING THIS TYPE OF COMPUTER MALFUNCTION. HE SAID THAT IT MIGHT REQUIRE THE DRIVER TO COAST TO A STOP. SEEMS AS IF THIS SCENARIO, WOULD POSE A SERIOUS DANGER OR THREAT TO BOTH THE OCCUPANTS OF THE VEHICLE AND SURROUNDING VEHICLES THAT COULD RESULT IN DEATH OR INJURY. *TR

Exterior Lighting › Headlights
Filed Nov 1, 2012NY

TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WITH THE HEADLIGHTS ACTIVATED AND NOTICED THE HEADLIGHTS ILLUMINATED INADEQUATELY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE HEADLIGHTS FUNCTIONED AS DESIGNED BY THE MANUFACTURER. THE CONTACT TESTED OTHER MODEL YEAR VEHICLES AND THE SAME MODEL YEAR AND THE HEADLIGHT ILLUMINATION WAS BRIGHTER. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. UPDATED 12/20/12 *BF THE CONSUMER STATED THERE WAS NO HEAD LIGHT FAILURE. IT WAS THE LACK OF BRIGHTNESS OF THE LOW AND HIGH BEAMS.

Air BagsCrash2 injured
Filed Sep 2, 20124,500 milesTX

TRAVELING APPROX 45MPH. ANOTHER DRIVER FAILED TO YIELD AND HIT MY VEHICLE ON THE PASSENGER SIDE FRONT HEAD LIGHT. THE OTHER DRIVER WAS TRYING TO CROSS THE HIGHWAY GOING APPROX 15-25MPH. THE IMPACT WAS ALMOST A COMPLETE HEAD-ON COLLISION. THE AIRBAGS IN MY VEHICLE DID NOT DEPLOY. MY PASSENGER AND I WERE BOTH TRANSPORTED BY AMBULANCE AND LATER RELEASED BY THE HOSPITAL. *TR

Structure › Body
Filed Aug 23, 20123,800 milesTX

TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, HE OPENED THE REAR WINDOWS AND THE VEHICLE BEGAN TO VIBRATE WITH A DEAFENING NOISE. THE CONTACT FELT LIKE HE WAS LOSING CONTROL OF THE VEHICLE. THE DEALER WAS NOTIFIED BUT STATED THAT THE VEHICLE WAS DESIGNED TO OPERATE IN THAT MANNER AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 3,800. UPDATED 10/11/12*LJ

Power Train
Filed Aug 1, 201267,000 milesTX

I WAS DRIVING ON HWY 59 IN HOUSTON FOR ABOUT AN HOUR, I NOTICED A HUMMING SOUND COMING FROM BELOW THE VEHICLE. I WAS EXITING 59 ONTO SAM HOUSTON TOLL ROAD, WHEN THE HUMMING STARTED AND THEN I HEARD A LOUD CRASH. I IMMEDIATELY LOOKED IN THE REAR VIEW MIRROR, TO SEE IF I HAD HIT SOMETHING AND I SAW THE DRIVE SHAFT FLYING THROUGH THE AIR. AT THE TIME OF THE INCIDENT I WAS TRAVELING NORTH ON SAM HOUSTON TOLL ROAD, JUST NORTH OF 59 AT 70 MILES AN HOUR, I WAS ABLE TO STEER THE VEHICLE OUT OF THE WAY OF TRAFFIC, BUT AS SOON AS I WAS CLEAR OF TRAFFIC THE REAR END LOCKED UP COMPLETELY. IF THE BACK END HAD LOCKED UP A MINUTE BEFORE, I PROBABLY WOULD HAVE CAUSED A VERY SERIOUS ACCIDENT. THE EXIT FOR THE TOLL ROAD IS APPROX. 100+ FEET ABOVE THE LANE BELOW, AND WITH THE TRUCK SKIDDING OUT OF CONTROL I VERY EASILY COULD HAVE GONE OVER THE EDGE. ALSO, THE DRIVE SHAFT COMPLETELY SEPARATED FROM THE VEHICLE AND WENT AIRBORNE. HAD THE DRIVE SHAFT HIT A CAR BELOW, OR NEXT TO ME THE DAMAGE WOULD HAVE BEEN HORRIFIC. *TR

Air BagsCrash1 injured
Filed Aug 1, 201240 milesWA

TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, ANOTHER VEHICLE CRASHED IN TO THE PASSENGER SIDE AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS THE ONLY PERSON INJURED. THE VEHICLE WAS TAKEN TO DEALER FOR A DIAGNOSIS. THE DEALER WAS UNABLE TO DETERMINE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND ALSO STATED THAT NO FAILURE OCCURRED. THE FAILURE MILEAGE WAS 40 AND THE CURRENT MILEAGE WAS 90.

Suspension
Filed Jul 12, 20124,000 milesIA

AT 4000 MILES I NOTICED A "POPPING" NOISE FROM THE DRIVERSIDE SUSPENSION. AT 8000 MILES THE NOISE WAS MUCH WORSE EVERY TIME I DRIVE OVER ROAD CRACKS, JOINTS, BUMPS ETC... IT WAS MORE SEVERE. I TOOK IT TO THE LOCAL DEALERSHIP TO FIND OUT I HAVE A DEFECTIVE SHOCK. IT HAS BEEN 10 DAYS SINCE I TOOK MY TRUCK INTO THE SHOP. I HAVE CALLED CHRYSLER AND THE DEALERSHIP MULTIPLE TIMES AND IT APPEARS THE SHOCK IS ON BACK ORDER WITH NO DELIVERY DATE INSIGHT. AS A CONSUMER I AM CONCERNED THAT THERE IS NO FIX, NO AFTERMARKET REPLACEMENT. WHEN I WAS AT THE DEALERSHIP ON THE 2ND OF JULY THEY SAID I WAS THE FIRST ONE ON BACK ORDER. THERE IS NOW OVER 1600 ON BACK ORDER. SOMEONE NEEDS TO LOOK INTO THIS MATTER. I AM FRUSTRATED THAT I AM PAYING 700.00 MO FOR A TRUCK I CANNOT DRIVE DUE TO A LACK OF PARTS. NOT TO MENTION CHRYSLER HAS THE WORST CUSTOMER SERVICE I HAVE EVER HAD A BUSINESS DEALING WITH. NEVER AGAIN CHRYSLER! *TR

Power Train
Filed Jun 2, 201215 milesNY

I HAVE A 2012 DODGE RAM 1500 BIG HORN WITH A 5.7L HEMI AND 6 SPEED TRANNY WITH IN 30MILES NOTICED VERY LARGE FLAWS IN THE PAINT ON THE HOOD UNDER THE CLEAR COAT THAT I DIDN'T SEE AT DEALER AT TIME OF PURCHASE DO TO RAIN TOOK BACK THE NEXT DAY AND TOOK THEM 3 DAYS TO REPAINT HOOD TO MATCH SOON AFTER GETTING TRUCK BACK STARTED PUTTING MILES ON IT AND NOTICED LARGE THUDS WHEN TRUCK IS SLOWING DOWN AND COMING TO A STOP! ALSO NOW AT 2800 MILES I AM GETTING A FRONT END/WHOLE BODY SHAKE WHEN TAKING OFF TILL I GET UP TO 35-40 MPH FEELS DRIVE LINE RELATED. AT ABOUT 1600 MILES FOUND TIRES WHERE ALL SET TO 49-50 PSI !!! AND TIRES ARE ONLY RATED FOR 45 PSI SHOWING MORE SIGNS TRUCK DID NOT GET ITS PDI ! COULD HAVE ENDED BAD BEING MY 2 YEAR OLD IS IN MY TRUCK A LOT! ALSO AT SAME MILES FOUND ALL LUG NUTS LOOSE ! TAKING BACK TO THE DEALER SOON AS I CAN TO HAVE PROBLEMS CHECKED OUT! *TR

Electrical System
Filed May 10, 20124,200 milesLA

TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT THE HORN FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE HORN WAS REPAIRED. TWO WEEKS LATER, THE HORN FAILURE RECURRED. THE CONTACT STATED THAT HE WOULD HAVE TO PRESS THE HORN SEVERAL TIMES IN ORDER TO GET A RESPONSE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CONTACT WAS TOLD THAT THE HORN DID NOT HAVE A SUFFICIENT GROUND. THE VEHICLE WAS REPAIRED A SECOND TIME BUT THE HORN CONTINUED TO FAIL INTERMITTENTLY. THE HORN WOULD ALSO SOUND INDEPENDENTLY ANY TIME THE CONTACT WAS ATTEMPTING A TURN IN EITHER DIRECTION, OR WHEN A SLIGHT ROAD BUMP WAS DRIVEN OVER. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 4,200.

Structure › Body
Filed Apr 17, 20121,500 milesTX

TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT OPENED THE REAR PASSENGER SIDE WINDOW AND NOTICED EXCESSIVE SHAKING IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC. THE TECHNICIANS STATED THE SHAKING WAS CAUSED BY THE AIR PRESSURE ENTERING THE CABIN OF THE VEHICLE WHEN THE WINDOW WAS OPENED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.

Vehicle Speed Control
Filed Mar 6, 20125 milesOR

TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT THE VEHICLE WOULD LOOS POWER WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE VEHICLE DID NOT EXHIBIT A FAILURE BUT THE ABNORMAL DECELERATION WAS A SAFETY FEATURE OF THE VEHICLE. THE DEALER ALSO STATED THAT IF THE VEHICLE WAS BEING DRIVEN AND THE CONTACT EITHER APPLIED THE BRAKES, LIGHTLY TOUCHED OR CAME ANYWHERE NEAR THE BRAKES THEN THE VEHICLE WILL AUTOMATICALLY DECREASE IN SPEED. THIS SAFETY FEATURE WAS NOT RELAYED TO THE CONTACT PRIOR TO PURCHASING THE VEHICLE AND THERE WERE NO INSTRUCTIONS FOR THE PROPER USE OF THE SAFETY FEATURE. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 75. THE VIN WAS NOT AVAILABLE.

Air Bags
Filed Feb 20, 2012TN

VERY CONCERNED ABOUT THE TWO FRONT AIRBAGS WHILE WATCHING THE CRASH TEST RATINGS. THE DRIVER COMPLETELY COLLAPSED THE BAG, HITTING HIS HEAD ON THE STEERING WHEEL AND THE PASSENGER BAG WAS ABOVE AVERAGE BUT SEEMED TOO AGGRESSIVE CAUSING THE PASSENGER TO WHIP LASH BACK TOWARDS THE SEAT. A GREAT PASSENGER OCCUPANCY DURING THE TEST AND OVERALL EXCELLENT TRUCK. THANKS FOR YOUR TIME. *TR

Seats
Filed Jan 1, 201240 milesGA

THE DESIGN OF THE HEADREST IS BAD. IT FORCES YOU TO BEND YOUR NECK AS SUCH AN ANGLE THAT IT CAUSES EXTREME NECK AND UPPER BACK PAIN. I REALIZE THAT BY REMOVING THE HEAD REST I WILL NOT HAVE ANY WHIPLASH PROTECTION BUT I AM WILLING TO TAKE THAT CHANCE BECAUSE I AM IN PAIN EACH TIME I DRIVE THE VEHICLE. WHO EVER FORCED THE MANUFACTURES TO MAKE THE HEADREST THIS WAY HAS NEVER DRIVEN ONE. MORE RESEARCH NEEDS TO BE DONE BEFORE YOU FORCE THE MANUFACTURE TO USE SUCH A HEADREST. *TR

Power Train
Filed Dec 22, 2011800 milesTX

2012 DODGE RAM 1500 CREW CAB LONE STAR 5.7 HEMI W/MDS AUTO TRANS. TRANSMISSION HAS A VERY MODERATE "BUMP" OR JARRING THUD INSIDE THE VEHICLE AFTER THE TRUCK COMES TO A COMPLETE STOP FROM NORMAL DRIVING SPEEDS IN CITY/HIGHWAY. TOOK TO DEALERSHIP AND THEY COULD NOT REPEAT CONCERN AS I DESCRIBED. THIS BUMP IS NOT NORMAL AND IS NOT CONSTANT OR CONSISTENT WITH ALL STOPS. ALSO, TRUCK WAS TOWED TO DEALERSHIP FOR WARRANTY WORK AFTER 1200 MILES. TRUCKS ELECTRICAL SYSTEM WENT OUT. BATTERY WAS DEAD AND WOULD NOT START. UNKNOWN PROBLEM. THANK YOU. *TR

Engine and Engine Cooling
Filed Dec 9, 201110 milesMI

2012 DODGE RAM WITH 4.7 LITRE ENGINE. NOTICED A GROUND OUT VIBRATION TYPE NOISE AT LOW SPEEDS AND AT IDLE IN GEAR AT STOP LIGHT THERE WAS A REALLY NOTICEABLE VIBRATION IN STEERING WHEEL. FOUND POWER STEERING PUMP TO BE LOOSE AND UNDER FURTHER INVESTIGATION FOUND THAT THERE WERE NO THREADS IN MOUNTING BOLT HOLE AT THE 9:00 POSITION AND THE LOWER BOLT AT THE 6:00 POSITION IN THE END OF THE CYLINDER HEAD. THEREFORE THERE WAS ONLY ONE BOLT HOLDING ON THE POWER STEERING PUMP AND IT HAD LOOSENED UP AND NOW THE PUMP AND LINE WERE VIBRATING. VEHICLE IS BEING REPAIRED AT DEALERSHIP BY REPLACING THE CYLINDER HEAD. THIS VEHICLE SHOULD HAVE NEVER LEFT THE PLANT IN THIS CONDITION AND DEFINITELY SHOULD NOT OF LEFT THE DEALERSHIP. THIS SHOWS VERY POOR QUALITY CONTROL AT BOTH THE PLANT AND DEALERSHIP NEW VEHICLE PREP DEPARTMENT. I DO NOT BELIEVE THIS COULD BE AN ISOLATED INCIDENT AND FURTHER INVESTIGATION OF VEHICLES WITH THIS ENGINE BUILT AT THIS TIME SHOULD BE INVESTIGATED. THIS TRUCK WAS DELIVERED TO THE DEALERSHIP IN MID NOVEMBER NOT SURE OF EXACT BUILD DATE DUE TO TRUCK NOT BEING IN MY POSSESSION RIGHT NOW IT IS AT THE DEALER FOR REPAIR. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Dodge Ram 1500 → · Every Ram 1500 year → · How the figures are calculated →