2012 Dodge Ram 1500 complaints

TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. WHILE DRIVING 20 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE WIRING HARNESS WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PART NOT BEING AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. WHILE THE BRAKE PEDAL WAS ENGAGED, THE VEHICLE MADE A LOUD THUMPING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ROTORS WARPED AND CAUSED THE BRAKES TO WEAR. AS A RESULT, THE ROTORS AND BRAKES NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 25,000.

THE VEHICLE HAS SHUT OFF NUMEROUS TIMES WHILE DRIVING DUE TO A FAULTY IGNITION SWITCH.

TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/27/15*CN

TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAD PUT MY 2012 RAM 1500 INTO PARK AND WALKED UP THE SIDEWALK, HAPPENED TO LOOK OUT AND IT WAS MOVING AND I RAN TO GET INTO IT TRYING TO STOP IT FROM HITTING OR CRASHING INTO SOMETHING. I DIDN'T GET TO IT IN TIME AND I GOT PINNED BETWEEN THE VEHICLE AND THE HOUSE CAUSING ME TO BREAK MY TAILBONE AND PELVIS IN TWO PLACES. THE VEHICLE WAS IN PARK AND HAD SLIPPED OUT OF GEAR. THE REPAIR SHOP SAID THIS IS LIKE THE 4TH ONE HE HAS FIXED DO TO IT POPPING OUT OF GEAR. *TR

UPON SELECTING TRANSMISSION "D" OPTION INSTRUMENT PANEL INDICATED "6", DROVE TO BARN FOR HORSE FEED. NEEDING TO BACK UP TO FENCE, TO DISPERSE FEED, TRANSMISSON SELECTION OF "R" WAS NECESSARY. USING THE BRAKE PEDAL TO REGULATE SPEED AND NO USAGE OF ACCELERATOR PEDAL (AS AUTOMATIC TRANSMISSON VEHICLES WILL GENERALLY MOTIVATE WHEN GEAR SELECTION IS INITIATED) "SUDDEN ACCELERATION" OCCURRED CAUSING DAMAGE TO TAILGATE WHICH WAS DOWN. BRAKE PEDAL WAS PRESSED AND VEHICLE WAS STOPPED. WITH BRAKE PEDAL DEPRESSED TRANSMISSON SELECTION "D" WAS INITIATED, IN ORDER TO INVESTIGATE DAMAGE, AND ONCE AGAIN WITH BRAKE PEDAL USED TO REGULATE SPEED AND NO USAGE OF ACCELERATOR PEDAL "SUDDEN ACCELERATION" WAS AGAIN ENCOUNTERED. BRAKE PEDAL WAS AGAIN DEPRESSED WHICH STOPPED VEHICLE. NO FURTHER OCCURRANCES WERE ENCOUNTERED THAT DAY. WEATHER WAS SUNNY AND COOL, HIGH 40'S, WITH DRY CONDITIONS. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. WHILE DRIVING 35 MPH AND MAKING A TURN, THERE WAS A DELAYED RESPONSE WHEN THE ACCELERATOR PEDAL WAS ENGAGED. THE TRACTION CONTROL WARNING LIGHT ILLUMINATED CONTINUOUSLY DURING THE FAILURE. ON NUMEROUS OCCASIONS, THE KEY BECAME STUCK IN THE IGNITION SWITCH UNTIL AFTER REPEATED ATTEMPTS. IN ADDITION, THE GEAR SHIFTER MOVED OUT OF GEAR WHEN SLIGHTLY TOUCHED WHEN DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE CLOCK SPRING WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

WHILE ON MY WAY TO WORK TRAVELING DOWNTOWN IN A BUSY AND TRAFFICKY BUSINESS DISTRICT IN WHICH ACCELERATION IS VITAL, UPON ATTEMPTING TO MERGE WITH TRAFFIC AT GENERAL TRAFFIC SPEED THE TRANSMISSION STALLS AND I NEARLY GET RAMMED FROM BEHIND. FORTUNATELY THE DRIVER BEHIND ME NOTICED IT IN TIME & THOUGH MY VEHICLE DID NOT COMPLETELY STOP, IT STALLED ENOUGH TO HAVE CAUSE A SERIOUS ACCIDENT. I HAD NOTICED THE STALLING BEFORE, BUT NOT SO SIGNIFICANT. I HAVE TALKED WITH CUSTOMER SERVICE AT MY DEALERSHIP & THEY HAVE SCHEDULED ME IN FOR A SERVICE VISIT IN THE VERY NEAR FUTURE. HAVING MECHANICAL EXPERIENCE, I'M APT TO BELIEVE THAT SOMETHING IS GOING AWRY IN THE POWER TRAIN. I JUST ACQUIRED THE CERTIFIED PRE-OWNED VEHICLE A FEW MONTHS AGO AND IT HAS LESS THAN 82000 MILES. HOPEFULLY MY DEALERSHIP WILL ADDRESS THE ISSUE ACCORDINGLY & FAIRLY, GUESS I'LL KNOW SOON ENOUGH. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 13V527000 (STEERING) AND STATED THAT THE PARTS NEEDED WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

WHILE TRAVELING DOWN ROAD THE VEHICLE JUST SHUT OFF LOSING STEERING AND BRAKING WAS ABLE TO PUT IN NEUTRAL AND GET STARTED AFTER SEVERAL TRIES OF STARTING AND IT WOULD SHUT RIGHT BACK OFF BEFORE IT WOULD START AND STAY RUNNING, IT HAS DONE THIS NUMEROUS TIMES SOMETIMES WHEN FIRST STARTING VEHICLE SOMETIMES RIGHT AFTER STARTING AND DRIVING OFF, IT HAS DID THIS SEVERAL TIMES PULLING OUT OF MY DRIVEWAY ONTO BUSY HIGHWAY ALMOST RESULTING IS AN ACCIDENT. IT HAPPENED TO MY WIFE A COUPLE OF TIMES THE FIRST TIME SHE COULD NOT GET IT TO START AND STAY RUNNING TO GET IT OUT OF THE ROADWAY AND HAD TO PUT THE EMERGENCY FLASHERS ON AND LEAVE IT SETTING ACROSS THE SOUTH BOUND LANE OF THE HIGHWAY TO COME BACK INSIDE TO GET ME TO TRY TO GET IT OUT OF THE ROAD. AFTER THAT INCIDENT SHE WAS AFRAID TO DRIVE IT,TOOK TO DEALERSHIP 02/09/15 GOT BACK TODAY 02/10/15 THEY HAD TO REPLACE IGNITION SWITCH MODULE AT A COST OF $286.75 THIS WAS A SERIOUS SAFETY ISSUE AND NEEDS TO BE LOOKED INTO AND THERE SHOULD BE A RECALL ISSUED FOR THIS PROBLEM BEFORE THERE IS A SERIOUS ACCIDENT RESULTING IN SERIOUS INJURY OR A FATALITY. THERE WAS A RECALL ISSUED FOR THE SAME PROBLEM ON THE DODGE CARAVAN'S AND DODGE JOURNEY'S WITH THE SAME TYPE WIN (WIRELESS IGNITION NODE) IGNITION SWITCH. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V63500 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

FRONT BRAKES LOCKED UP AT 60 MPH. *TR

THE DRIVER'S SIDE HEADLIGHT WOULD GO OFF AND ON IN INTERVALS AND THEN FINALLY WENT OUT COMPLETELY. I PURCHASED A STOCK BULB FROM A DODGE DEALERSHIP AND HAD THE BULB INSTALLED BY A DIFFERENT DODGE DEALERSHIP. AFTER HAVING THE BULB CHANGED AT FIELD'S CHRYSLER DODGE JEEP, THEY PULLED MY TRUCK AROUND FOR ME TO PICK UP AND I NOTICED THAT IT STILL WASN'T WORKING, SO THEY TOOK IT BACK INTO THE SHOP AND WORKED ON IT SOME MORE AND FINALLY GOT THE HEADLIGHT WORKING. WITHIN A FEW DAYS AFTER THE BULB REPLACEMENT, THE LIGHT STOPPED WORKING AGAIN. I TOOK THE TRUCK BACK TO THE DEALERSHIP AND THEY TOLD ME THERE WAS A PART THAT THEY HAD TO ORDER, BUT USED A SECURITY TIE FOR THIS PART TO KEEP CONTINUITY UNTIL THE NEW PART ARRIVED. WHEN THE PART ARRIVED, I TOOK MY TRUCK BACK TO THE DEALERSHIP TO HAVE THE PART REPLACED. I RENTED A VEHICLE FOR THE DAY AND PICKED UP MY TRUCK THE FOLLOWING DAY. ABOUT 5 DAYS AFTER THIS REPAIR, THE HEADLIGHT WENT OUT AGAIN. NOW, I HAVE TO TAKE THE TRUCK BACK TO THE DEALERSHIP YET AGAIN AND SPEND MORE MONEY, TIME, MISSED WORK DUE TO THEIR DEFECTIVE PART AND DESIGN. I HAVE HAD SO MANY OTHER PROBLEMS WITH THIS TRUCK THAT IT IS MIND BOGGLING. I WAS JUST PULLED OVER BY THE POLICE LAST NIGHT FOR THE LIGHT BEING OUT. I CONSTANTLY WORRY ABOUT GETTING PULLED OVER WHEN DRIVING AT NIGHT AND THIS HAS BEEN EXTREMELY AGGRAVATING AND STRESSFUL. THIS HAS LIMITED MY DRIVING AT NIGHT SIGNIFICANTLY. I HAVE PERFORMED AN INTERNET SEARCH FOR THIS ISSUE WITH THIS TRUCK AND APPARENTLY THIS

WHEN ON A40 TO45 PERCENT GRADE MY TRUCK TRANSMISSION WON'T ENGAGE UNLESS I REV TO 2000 TO 2500 RPM AND WHEN IT DOES IT BANGS INTO GEAR. THE DEALERSHIP SAYS THEY CAN NOT RECREATE THE PROBLEM BUT IT HAPPENS EVERY TIME I PUT MY BOAT IN OR TAKE IT OUT OF THE WATER. *TR

BRAKES MUSHY, GO ALL WAY TO FLOOR, WHEN TRYING TO PUMP BRAKES TRUCK TAKES OFF KNOCKING 79 YEAR OLD WOMAN TO THE GROUND HURTING HER. TOOK TO DODGE DEALERSHIP THEY COULDN'T FIND ANYTHING. IT DID IT AGAIN TOOK IT TO ANOTHER DODGE DEALERSHIP, THEY SUGGESTED TO TAKE IT BACK TO THE ORIGINAL DODGE DEALERSHIP. TOTAL TIMES OF IT HAPPENING 6 TIMES WITH THE LAST TIME TRUCK SHUTTING ITSELF OFF IN THE MIDDLE OF THE ROAD. BACKUP DISPLAY IS FREEZING UP AND TELLING TO GET OUT TO LOOK WHEN NOTHING IS THERE. DEALERSHIP JAMES HODGE MOTOR CO. THINKS IT THE COMPUTER BOARD BUT THEY DON'T WANT TO DO ANYTHING ABOUT IT, BECAUSE THERE'S NO RECALL FOR WHAT'S HAPPENING. I DID SOME RESEARCH AND FOUND SOMETHING ON THE BRAKES, WHEN I WENT BACK TO PRINT IT OUT, THE ARTICLE WAS NOT THERE ANYMORE. REIMERS, PARIS, TEXAS ANY OTHERS THAT THIS IS HAPPENING TO PLEASE REPORT FOR SAFETY. *TR

THE HEADLIGHTS TURN OFF AND STAY OFF INDEFINITELY. TOGGLING THE HEADLIGHT SWITCH CAN SOMETIMES GET THEM TO COME BACK ON, BUT NOT ALWAYS. *TR

THE WEEK OF MARCH 9TH OF THIS YEAR, WE TOOK THE TRUCK IN FOR TRANSMISSION PROBLEM AND WHEEL ALIGNMENT TO THE LOCAL DEALER: FRONTIER DODGE CHRYSLER JEEP 5801 SPUR 327 LUBBOCK, TX 79424 THE TRANSMISSION WAS REPAIRED. THE SERVICE ADVISOR TOLD US THAT THEY WILL ONLY FIX THE ALIGNMENT AFTER THEY RECEIVE THE RECALL PART# N49. DUE TO THEM HAVING TO REALIGN IT AGAIN AFTER THEY REPAIR N49. THE STEERING WHEEL'S POSITION IS OFF. THE LOGO IS TILTED TO THE RIGHT. WITH THAT SAID, ITS NOW DECEMBER AND WE HAVE NOT RECEIVED ANY CALLS FROM THE DEALER. THEY HAVE NOT CONTACTED US WITH ANY UPDATES. WE CALLED IN JUNE AND THE SERVICE DESK AND WERE TOLD THAT THEY DIDN'T HAVE OUR PART YET. THAT WAS SAID EVEN BEFORE WE GAVE THEM OUR NAME. HOW DID THEY KNOW WHO THEY WERE TALKING TO? AFTER WE IDENTIFIED THE TRUCK, THEY SAID THAT THE PART ISN'T IN YET. THE ONLY REASON THAT WE ARE CONTACTING YOU IS DUE TO THE POOR CUSTOMER SERVICE THAT WE RECEIVED AT THE LOCAL DODGE DEALER. AND WE UNDERSTAND THAT THE RECALLS NEED TO BE DONE. THE ONLY PROBLEM IS THAT ITS NOT GETTING DON?T IN A TIMELY MATTER. THE 2ND RECALL, WITH COMPARTMENT FIRE, SOUNDS LIKE IT COULD BE A DISASTER. I DON'T EVEN FEEL COMFORTABLE DRIVING THE TRUCK ESPECIALLY HAVING MY FAMILY IN IT. I WOULD REALLY LIKE A CALL OR SOME SORT OF RESPONSE TO THE ABOVE SITUATION. *TR

BRAKES MUSHY, GO ALL WAY TO FLOOR, NEED TO BE PUMPED BEFORE EACH STOP. BAD COLD START ENGINE NOISE COULD MAKE ENGINE STOP WORKING ACCORDING TO CHRYSLER REPAIR BULLETIN. CHRYSLER REFUSED TO REPAIR EITHER DEFECT - BRAKE LIGHT FLASHES AND STAYS ON MUCH LONGER DUE TO PUMPING AND NEED FOR CONSTANT PEDAL ACTION. ACCORDING TO ON-LINE SEARCH THE ABOVE DEFECTS ARE COMMON IN DODGE RAMS - CHRYSLER REFUSING TO REPAIR - CLAIMS "BRAKES WORKING NORMALLY" - PLEASE ADVISE WHAT TO DO. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TRIED TO START TRUCK - DEAD JUMPED BATTERY - WENT AND BOUGHT A NEW BATTERY TRUCK RAN FINE DURING THE DAY - WENT OUT NEXT MORNING - TRUCK WOULD TRY TO TURN OVER BUT WOULDN'T START- TOOK IT TO DEALER- DEALER SAID TO DIAGNOSE WOULD BE $ 130 DOLLARS PAID FOR THAT- THEY SAID THAT THE BATTERY WAS NOT HOOKED UP CORRECTLY THEY FIXED IT- TOOK TRUCK HOME- TRIED TO START IT THE NEXT MORNING.. SAME THING WON'T TURN OVER- WILL CRANK BUT WON'T TURN OVER- CALLED DEALER HE SAID BRING IT IN - NOW THEY SAY THAT THE SENDING UNIT IN THE GAS TANK IS BAD - $ 750 TO FIX - INSTALLED NEW UNIT PAID THE BILL BROUGHT TRUCK HOME LAST NIGHT THIS MORNING TRUCK WON'T START- TRIED CALLING DEALER NO ANSWER-LEFT MESSAGE-NO CALL BACK... *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE KEY WAS LOOSE AND CAUSING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000. UPDATED 12/17/14*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED BY REPLACING THE ELECTRONIC MODULE. UPDATED 9/29/2015 *JS

TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT THE VEHICLE HESITATED TO START AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TOWED TO A DEALER WHO STATED THAT THE TIPM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.

ENGINE IDLE SPIKED AND DROPPED IN RUSH HOUR STOP AND GO TRAFFIC UNTIL THE TRUCK EVENTUALLY STALLED. I PLACED THE TRUCK IN PARK AND TRIED RESTARTING. THE "ELECTRONIC THROTTLE CONTROL" LIGHT ILLUMINATED IN THE DASH. I TURNED THE TRUCK OFF AND TRIED RESTARTING. THE STARTER TURNED OVER BUT THE TRUCK ACTED AS IF AN ELEMENT NEEDED FOR COMBUSTION WAS MISSING. I TURNED MY HAZARDS ON--AS TRAFFIC WAS CLEARING AROUND ME. I TRIED STARTING THE TRUCK A DOZEN TIMES BEFORE CALLING 911 (SINCE I WAS IN THE MIDDLE OF AN INTERSTATE HWY). I TEXTED A FRIEND WHO SAID TRY STARTING WITH THE ACCELERATOR PEDAL FULLY DEPRESSED--THE TRUCK STARTED, BUT THEN WENT RIGHT BACK TO SPIKING IDLE AND THE ENGINE DIED AGAIN. AT THIS TIME TRAFFIC WAS SPEEDING BY SO FAST ON BOTH SIDES THAT I COULD NOT EXIT THE VEHICLE. STATE PATROL CAME TO PUSH ME TO THE SHOULDER. TRUCK STARTED AGAIN ON THE SHOULDER AFTER SEVERAL ATTEMPTS AND I MANAGED TO MOVE IT ABOUT 50 FEET BEFORE IT DIED AGAIN. HAD TRUCK TOWED TO NEAREST DEALERSHIP WHERE THEY INFORMED ME IT MAY TAKE UP TO 2 WEEKS BEFORE THEY CAN DIAGNOSE MY TRUCK. STILL UNDER WARRANTY. SECOND TIME THIS HAS HAPPENED WITH THIS VEHICLE IN 6 WEEKS. FIRST TIME DEALERSHIP DROVE TRUCK 84 MILES AND RETURNED IT WITH A NOTE SAYING THEY COULD NOT REPLICATE THE PROBLEM. *TR

DRIVING AT OR NEAR HIGHWAY SPEEDS, VEHICLE WILL INTERMITTENTLY SURGE FORWARD AS IF SOMEONE BUMPED THE REAR BUMPER..HAS HAPPENED SEVERAL TIMES, OUT OF WARRANTY. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT THE AIR BAG LIGHT WAS CONTINUOUSLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE PASSENGER AIR BAG HAD BEEN UN-PLUGGED AND WEIGHT SENSOR HAD BEEN REMOVED. THE TECHNICIAN DECIDED TO RESET THE AIR BAG LIGHT, HOWEVER, THE WEIGHT SENSOR WAS NOT REPAIRED. THE CONTACT BELIEVED THAT THE VEHICLE HAD BEEN TAMPERED WITH. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. UPDATED 11/19/14*LJ *JS

VEHICLE WAS IN AUTOMATIC DRIVE, NOT MANUAL. ALL OF A SUDDEN THE TRANSMISSION DROPPED INTO 4TH GEAR. I STOPPED, PUT THE TRUCK IN PARK, AND TURNED THE VEHICLE OFF. WAITED TWO MINUTES AND TURNED THE VEHICLE BACK ON. PUT THE TRANSMISSION INTO DRIVE AND IT STAYED IN 4TH GEAR AND WOULD NOT COME OUT. ENGINE LIGHT DID NOT COME ON UNTIL AFTER VEHICLE WAS TURNED OFF AND THEN BACK ON. I DISCONNECTED THE BATTERY TO TRY A RESET AND THAT DID NOT WORK EITHER. COMPUTER READING STATED SHIFT SOLENOID MALFUNCTION. THIS OCCURRED WHILE DRIVING ON THE HIGHWAY WITH THREE KIDS IN THE TRUCK. *TR

TL* THE CONTACT OWNED A 2012 DODGE RAM 1500. WHILE DRIVING 60 MPH, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

WHILE DRIVING AT 60 MPH THE TRUCK FAILED TO DOWNSHIFT FOR AN INCLINE ON THE HIGHWAY LOOSING MOMENTUM. I DEPRESSED THE ACCELERATOR PEDAL TO THE FLOOR AND NOTHING HAPPENED. AT THIS POINT I SIGNALED TO MOVE ONTO THE SHOULDER WHILE THE TRUCK CONTINUED TO LOSE MOMENTUM. WHEN I TURNED THE STEERING WHEEL, IT WAS DIFFICULT TO MOVE AS IF I HAD LOST MY POWER STEERING TOO. THE BRAKES WORKED AND I STOPPED ON THE SHOULDER. I PLACED THE TRUCK IN PARK AND BACK TO DRIVE: NOTHING HAPPENED. I PLACED THE TRUCK IN PARK, TURNED IT OFF, WAITED A COUPLE MINUTES AND RESTARTED. THE TRANSMISSION AND STEERING NOW WORKED. AT NO TIME DID ANY WARNING LIGHT APPEAR ON THE DASH. I COULD HAVE CAUSED A SIGNIFICANT PILE UP ON THE FREEWAY DURING RUSH HOUR. SINCE NO WARNING LIGHTS APPEARED ON THE DASH--HOW DO I KNOW WHAT HAPPENED--OR MORE LIKELY, HOW WILL THE DEALERSHIP FIND THE ROOT CAUSE FOR THIS FAILURE. THIS BEHAVIOR IS DANGEROUS AND UNACCEPTABLE FOR A 2 YEAR OLD TRUCK WITH LESS THAN 15K MILES. I USE MY TRUCK TO SOMETIMES PULL A HORSE TRAILER. IF THIS INCIDENT HAPPENS AGAIN WHILE I AM TOWING THE OUTCOME WILL BE DISASTROUS. I AM NOW SCARED TO DRIVE MY TRUCK. *TR

AFTER HAVING A BREAKDOWN, DUE TO ROAD DEBRIS DAMAGING A WHEEL / TIRE, I WAS LEFT STRANDED ON THE SIDE OF THE ROAD, AS I WAS UNABLE TO REMOVE MY SPARE TIRE AND CHANGE THE WHEEL AS MY EMERGENCY ROADSIDE JACK AND TOOLS TO LOWER THE SPARE TIRE WERE MISSING. I CONTACTED CUSTOMER SERVICE AND ADVISED THEM OF WHAT WAS GOING ON. THEY DECLINED TO HELP ME, AND FURTHER STATED THAT MOST VEHICLE DO NOT COME WITH SUCH ITEMS AS I HAVE ROADSIDE ASSISTANCE. I LET THE REPRESENTATIVE KNOW HE WAS INCORRECT IN MAKING SUCH A STATEMENT AS IT IS A REQUIREMENT AS FAR AS I WAS CONCERNED, MY MANUAL STATES I HAVE ONE, AS WELL AS THERE IS A PLACE FOR ONE TO GO, HOWEVER THE PACK IT'S SELF IS NOT THERE. HE THEN TOLD ME I SHOULD HAVE REPORTED THE PROBLEM SOONER. AFTER ASKING HIM HOW I WOULD HAVE KNOWN ABOUT IT UNTIL I HAD AN EMERGENCY, HE TOLD ME I SHOULD HAVE INSPECTED THE EQUIPMENT BEFORE PURCHASING THE VEHICLE. HE STATES SOMEONE MAY HAVE TAKEN IT, IF I LOANED OUT THE VEHICLE. AS THE CALL PROGRESSED AND HE WAS ABSOLUTELY SET ON NOT HELPING ME, I ASKED HIM WHEN HE LAST CHECKED ON HIS EMERGENCY EQUIPMENT, HE IN RETURN STATED WE WERE TALKING ABOUT MY VEHICLE AND WHAT I SHOULD HAVE DONE, NOT HIS OR WHAT OTHER PEOPLE DO. *TR

ON JULY 8, 2014 MY 2012 RAM 1500 CAUGHT FIRE WHILE PARKED IN MY DRIVEWAY AT HOME. THE VEHICLE WAS LAST OPERATED ON THE EVENING OF JULY 7, 2014. AT APPROXIMATELY NOON ON JULY 8, 2014 WHILE WORKING ON MY COMPUTER INSIDE MY HOUSE I DETECTED THE ODOR OF BURNING PLASTIC. I ASSUME IT WAS INITIALLY ORIGINATING FROM INSIDE MY HOUSE. AFTER INVESTIGATING I WALKED OUTSIDE AND FOUND THAT THE INTERIOR OF MY TRUCK WAS ON FIRE. I PUT OUT THE FIRE AND IMMEDIATELY CALLED THE LOCAL FIRE DEPARTMENT WHO RESPONDED TO ENSURE THAT THE FIRE WAS COMPLETELY OUT. I IMMEDIATELY CONTACTED MY INSURANCE COMPANY IN ADDITION TO THE LOCAL DEALER, JEFF D'AMBORSIO AUTO GROUP, I SPOKE WITH THE SERVICE MANAGER WHO IN TURN CONTACTED HIS REGIONAL MANAGER FOR GUIDANCE. I RECEIVED A LETTER DATE JULY 10, 2014 FROM THE CHRYSLER CUSTOMER CLAIMS RESOLUTION GROUP ADVISING THEY WERE IN THE PROCESS OF REVIEWING MY FILE. I WAS CONTACTED BY THE RESOLUTION GROUP AND ADVISED THE FILE WAS BEING TURNED OVER TO A GROUP, ISG, FOR FURTHER INVESTIGATION IN RESOLUTION. CHRYSLER ARRANGED TO HAVE THE VEHICLE TOWED ON JULY 12, 2014 TO THE JEFF D' AMBROSIO DEALERSHIP WHERE A REPRESENTATIVE FROM CHRYSLER WAS TO INSPECT THE VEHICLE. THAT INSPECTION TOOK PLACE ON TUESDAY, JULY 15TH. THE ORIGIN OF THE FIRE ACCORDING TO THE INSURANCE COMPANY FIRE INVESTIGATOR ORIGINATED IN THE PASSENGER SIDE DOOR PANEL AND RESULTED IN TOTAL DAMAGES OF $23,000 WHICH THE INSURANCE COMPANY DEEMED A TOTAL LOSS. MY INSURANCE COMPANY SETTLED A CLAIM BY PAYING OFF TH

TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT WAS CONCERNED ABOUT THE SAFETY RELATED ISSUE OF THE POTENTIAL FAILURE TO THE DRIVER SIDE TIE ROD ASSEMBLY, WHICH COULD POTENTIALLY LEAD TO A CRASH. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

FACTORY HEADLAMPS ARE EXTREMELY DIM AND, IN MY PERSONAL OPINION, POSE A SAFETY CONCERN. PLEASE LOOK INTO THIS AS A QUICK INTERNET SEARCH REVEALED THAT THERE ARE COUNTLESS OTHERS CONCERNED ABOUT THIS FLAW AS WELL. THANK YOU. *JS

BRAKE SYSTEM FAILED TO STOP VEHICLE WHEN APPROACHING RED LIGHT. WAS ABLE TO APPLY EMERGENCY BRAKE WHICH IMMEDIATELY STOPPED THE VEHICLE BEFORE AN ACCIDENT OCCURRED. IMMEDIATELY LOOK VEHICLE TO DODGE DEALER WHO OVERLOOKED BRAKE SYSTEM FOR LEAKS AND AIR IN BRAKE LINES. DEALER SAID NOTHING WAS FOUND BUT THAT THEY HAVE SEEN SITUATIONS WHERE THE BRAKES CAN BECOME 'SOFT' WHILE SLOWLY APPLYING THE BRAKES AND THEY EVEN HAD A FANCY NAME CALLED 'BRAKE CONTINUOUS TRAVEL' OR SOMETHING SIMILAR. I EXPLAINED THAT SOFT BRAKES AND FAILED BRAKES ARE TWO DIFFERENT THINGS AS FAILED BRAKES DO NOT STOP THE VEHICLE. THEY SAID IF IT OCCURS AGAIN BRING IT BACK TO DEALER, THIS MAY NOT BE POSSIBLE IF IT HAPPENS AT THE WRONG TIME.

WHILE DRIVING DOWN THE ROAD THE ENGINE SUDDENLY DIES. ALL POWER STEERING, BRAKES, ETC ARE GONE. I HAVE TO COAST TO A STOP AND RESTART THE VEHICLE. THIS HAS HAPPENED AT LEAST 6 TIMES SINCE PURCHASING THE VEHICLE IN AUGUST OF 2012. ONE DAY IT HAPPENED SEVERAL TIMES IN SUCCESSION. THE MOST RECENT INCIDENT TOOK PLACE ON JUNE 5, 2014. I HAVE TAKEN IT TO THE DEALERSHIP AND THEY WILL NOT DO ANYTHING AS THEY CAN NOT RECREATE THE ISSUE WHILE IT IS IN THE SHOP. I AM VERY CONCERNED AS THIS IS THE SAME ISSUE THAT IS HAPPENING WITH THE CURRENT HUGE GM RECALL INVOLVING FAULTY IGNITION SWITCHES . I PULL A TRAVEL TRAILER WITH THIS VEHICLE AND THIS IS A VERY DANGEROUS ISSUE TO HAVE HAPPENING. UP UNTIL NOW IT HAS NOT HAPPENED WHILE TOWING THE TRAILER BUT I AM EXTREMELY CONCERNED FOR MY SAFETY. *JS

EVERYTHING WAS ALRIGHT, WE PARKED THE TRUCK CAME OUT AND IT WOULDN'T OPEN THE DOOR, SO WE MANUALLY OPENED THE DOOR. IT WAS JUST DEAD. WE HAD IT TOWED TO A DODGE DEALER IN PRICE, UTAH. WE HAVE ONLY HAD THIS VEHICLE FOR ABOUT A YEAR AND A HALF. THE COMPUTER OFF THE KEY IGNITION WAS GONE. IT COSTS US $924.00. *TR

WHEN YOU COPY MP3'S TO THE HARD DRIVE AND THEN PLAY THEM THE RADIO WILL LOCK UP AND NOT FUNCTION TILL YOU SHUT THE CAR OFF FOR 90SECONDS I HAVE HAD THE RADIO REPLACED AND IT STILL DOES THE SAME THING I HAVE A 2013 DURANGO THAT DOES THE EXACT SAME THING. THIS IS A SOFTWARE BUG IN THE RADIO. *TR

I HAD BOTH THE HIGH AND LOW BEAM ON THE PASSENGER SIDE OUT ON MAY 9TH. I TOOK IT TO THE DEALER AND TOLD THEM THAT IT SEEMED STRANGE BOTH BULBS WOULD GO OUT AT THE SAME TIME. THE DEALER PULLED THE FRONT END APART AND CHANGED BOTH BULBS ON THE PASSENGER SIDE AND TOLD ME THEY WERE BURNED OUT AND ARE NOW FIXED. MAY 10TH AT 6:30AM I GOT UP AND STARTED MY TRUCK AND ONCE AGAIN THE PASSENGER SIDE HIGH AND LOW BEAM LIGHT WAS OUT. THE DEALER TOLD ME THE TECHNICIAN ACTUALLY MADE SURE IT WAS ONLY THE BULB NO WIRING OR CONNECTION PROBLEM AND DOES NOT KNOW WHY IT IS OUT AGAIN. IT IS VERY DANGEROUS AND ALSO A VIOLATION TO BE DRIVING WITH A HEADLIGHT OUT IN THE STATE OF MARYLAND. SEVERAL OTHER PEOPLE HAVE REPORTED THIS PROBLEM WITH THE FAULTY ELECTRICAL CONNECTION TO THE HEADLIGHTS AND SOMETHING SHOULD BE DONE BEFORE THEIR IS AN ACCIDENT OR WORSE. IT IS NOW IN THE SAME DEALER AGAIN TO SEE WHAT EXCUSE OTHER THAN A BULB ISSUE THEY CAN COME UP WITH TO CHARGE ME AGAIN. I WOULD HIGHLY RECOMMEND DODGE LOOK INTO THIS AND FIX IT IMMEDIATELY. *TR

I PURCHASED A 2012 DODGE RAM 1500 TRUCK WITH SLIGHTLY LESS THAN 36000 MILES. THE AIRBAG LIGHT WAS GOING ON AND OFF INTERMITTENTLY THUS INDICATING THE AIRBAGS WOULD NOT BE DEPLOYED UPON IMPACT. I TOOK THE TRUCK IN TO AN AUTHORIZED DODGE DEALERSHIP 7 TIMES IN AN ATTEMPT TO CORRECT THE PROBLEM. IT SEEMS AT THIS POINT IT IS FINALLY FIXED (IT SOMETIMES TAKES 2-3 WEEKS BEFORE THE PROBLEM RECURS). THE FIRST TIME I TOOK IT INTO THE DEALERSHIP, THEY INDICATED THAT THE AIRBAG ON THE DRIVER'S SIDE HAD BEEN HARDWIRED. ACCORDING TO THE DEALERSHIP, THIS WAS THE FIX FOR THE PROBLEM AT THE TIME BY CHRYSLER, AND THIS WAS VERIFIED BY CHRYSLER CORP. THERE ARE MANY SUCH COMPLAINTS ON THE INTERNET. UNFORTUNATELY, I DO NOT FEEL THAT MOST INDIVIDUALS KNOW WHERE TO REPORT FAULTY PROBLEMS IN ORDER TO FORCE A CHANGE. I SPENT APPROXIMATELY $2000. I AM SURE IF THE DEALERSHIP HAD NOT STEPPED INTO HELP THAT THE BILL WOULD HAVE BEEN CLOSER TO $4500. CORRESPONDING WITH CHRYSLER PROVED TO BE FRUSTRATING. I WAS TOLD BY CHRYSLER THAT AFTER I FELT THE PROBLEM WAS FIXED I SHOULD FAX THE BILLS TO THEM. THE DEALERSHIP EVEN TRIED TO GET THEM TO PAY FOR THE PARTS. I JUST RECEIVED AN PHONE MESSAGE FROM THEM INDICATING THE PROBLEM IS FIXED, AND CASE WILL BE CLOSED. THERE WAS NO REFERENCE FOR REIMBURSEMENT. OF COURSE, I WILL WRITE THEM BACK. I THINK WHAT BOTHERED ME MOST WAS THAT WHEN I INFORMED THEM THAT THERE WERE COMPLAINTS ON-LINE AND AN ARTICLE FROM UPI INDICATING NHTSA HAD SIMILAR COMPLAINTS, I WAS TOLD THAT WE D

MY WIFE WAS IN A WRECK YESTERDAY SHE HIT A TRUCK IN THE REAR END AND AIRBAGS DID NOT DEPLOY CAUSING HER FACIAL INJURIES ALSO A LATER SURGERY. *TR

DRIVING OUT OF HOME TO WORK, LIGHT DASH PANEL TURNED OFF AND ON, THE WINDSHIELD WIPERS CAME ON WITHOUT BEING ON, SWITCH IN THE OFF POSITION, THE RADIO TURNED OFF AND ON, AND NOW DOES NOT WORK AT ALL. HAVE LEFT VEHICLE WITH AUTO NATION DODGE IN SPRING, TX AND THEY HAVE HAD IT IN THE SERVICE CENTER FOR 2 DAYS NOW AND ARE UNABLE TO FIND OUT WHAT IS CAUSING THIS DANGEROUS ISSUE. *TR

2012 LARAMIE LONGHORN RAM 1500 4X4. NORMAL HEADLIGHTS DO NOT ILLUMINATE SUFFICIENTLY. OWNER HAS NEARLY HIT A DEER THREE TIMES, AT APPROPRIATE HIGHWAY TRAVELING SPEEDS. IN ORDER TO DRIVE AT NIGHT, IN THE COUNTRY WHERE THE OWNER LIVES, THE OWNER HAS TO USE BOTH FOG LIGHTS, AND HEADLIGHTS. BRIGHTS DO NOT ILLUMINATE THE ROAD ON THEIR OWN. HEADLIGHTS DO NOT MEET SAFE DRIVING REQUIREMENTS. *TR

I HAVE OWNED 4 DODGE RAM PICKUPS, ALL THE SAME, AND ALL 4 TRUCKS HAVE THE SAME POOR LIGHTING, THE HEADLIGHTS ARE EXTREMELY POOR AND FOR EACH TRUCK I HAVE TO BUY THE HIGHER END HEADLIGHTS, I AM SURE IF THESE TRUCKS WERE TESTED FOR NIGHT VISION THEY WOULD NOT PASS, PLEASE CHECK THIS ISSUE OUT AND MAKE DODGE REPAIR OR REPLACE THEM, THEY ARE EXTREMELY DANGEROUS AS THEY PROVIDE POOR LIGHTING IN NIGHT TRAVELING SO IMAGINE HOW POOR THEY ARE IN POOR VISIBILITY CONDITIONS. *TR

TL* THE CONTACT OWNS 2012 DODGE RAM 1500. THE CONTACT STATED THAT DRIVER'S SIDE ENGINE EXHAUST MANIFOLD MADE A LOUD TICKING NOISE WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE IT WAS ADVISED THAT THE DRIVER SIDE MANIFOLD BOLT WAS FRACTURED. THE DRIVER'S SIDE MANIFOLD BOLT WAS REPLACED HOWEVER THE PASSENGER'S SIDE MANIFOLD BOLT LATER EXHIBITED THE SAME FAILURE. THE PASSENGER SIDE MANIFOLD BOLT WAS NOT REPLACED. THE MANUFACTURER ADVISED THE CONTACT THAT THE WARRANTY WAS EXPIRED AND DENIED ASSISTANCE WITH THE REPAIR. THE FAILURE AND CURRENT MILEAGE WAS 57,890.

I PURCHASED A 2012 DODGE RAM 1500 FROM A USED DEALER ON JANUARY 21, 2012. THIS VEHICLE HAS BY FAR THE WORST HEADLIGHTS OF ANY VEHICLE I HAVE EVER DRIVEN. ON THE LOW BEAMS WITH THE FOG LIGHTS OFF THE LIGHT FROM MY HEADLAMPS ILLUMINATES THE ROAD ONLY ABOUT 30 TO 40 FEET IN FRONT OF ME. THERE IS ALSO A VERY DARK AREA FROM THE BUMPER OUT TO ABOUT 20 FEET. THE HIGH BEAMS DO NOT CAST LIGHT MUCH FURTHER BUT ARE WIDER. HOWEVER WITH THIS WIDER LIGHT PATTERN THE OVERALL BRIGHTNESS IS EVEN WORSE. THE ONLY THING THAT MAKES THIS VEHICLE DRIVE-ABLE AT NIGHT ARE THE FOG LIGHTS THAT AT LEAST FILL IN THE DARK AREA IMMEDIATELY IN FRONT OF THE VEHICLE THAT EXISTS WITH THE LOW BEAMS. IN THE ALMOST TWO MONTHS THAT I HAVE OWNED MY VEHICLE I HAVE ONLY USED THE HIGH BEAMS A HANDFUL OF TIMES. I HAVE CONTACTED CHRYSLER GROUP LLC. AND THEY HAVE ADVISED ME THAT THIS IS NOT AN ISSUE THAT THEY PLAN TO ADDRESS EVEN THOUGH IT IS A SAFETY ISSUE. I WORK THIRD SHIFT AND DO THE MAJORITY OF MY DRIVING IN RURAL AREAS AT NIGHT AND DURING LOW LIGHT CONDITIONS IN THE MORNINGS. I SIMPLE INTERNET SEARCH WILL SHOW THAT THIS IS NOT AN ISOLATED ISSUE AND MANY OWNERS OF 4TH GENERATION RAMS (2009-2014) FEEL THAT THE HEADLIGHTS ON THESE VEHICLES ARE LESS THAN ADEQUATE. MY VEHICLE IS A 390HP 4700LB VEHICLE, MY FEAR IS THAT IT IS ONLY A MATTER OF TIME TILL THESE HEADLIGHT CAUSE ME TO HAVE AN ACCIDENT BE CAUSE I SIMPLY COULD NOT CLEARLY SEE WHAT WAS IN FRONT OF ME. *TR

THE HEATING AND AIR CONDITIONS SYSTEM WOULD NOT OPERATE. WINDOWS FOGGED UP AND DEFROSTER WOULD NOT OPERATE AT ALL. LOST COMPLETE VISIBILITY ALMOST IMMEDIATELY. HAD TO PULL OVER AND MANUALLY REMOVE FOG FROM INSIDE WINDOWS. HAD TO DO THIS NUMEROUS TIMES UNTIL ARRIVED AT HOME. IN SHOP NOW FOR REPAIRS UNKNOWN AT THIS TIME WHAT CAUSED FAILURE. SUSPECT CONTROL HEAD FAILURE. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER WAS CONTACTED AND ADVISED THAT THEY WERE UNAWARE THEN THE PART WOULD BECOME AVAILABLE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THE CONTACT THAT THE PART WAS NOT AVAILABLE TO PERFORM THE REPAIR. THE CONTACT WAS PLACED ON A WAITING LIST AND HAD NOT EXPERIENCED A FAILURE. ..UPDATED 03/18/14 *BF THE CONSUMER STATED THE PINION NUT WAS REPLACED ON 02/27/14. UPDATED 03/20/14

I PURCHASE A 2012 DODGE RAM 1500. I HAVE BEEN NOTICING A PROBLEM WITH A VIBRATION AND A RUBBING SOUND WHEN THE VEHICLE IS UNDER 40 MPH. I HAVE TAKEN BACK TO THE DEALER 2 OR 3 TIMES AND THEY FIRST SAID THE TIRE ON THE PASSENGER SIDE WAS CUPPING AND SEPARATING AND WAS NOT COVERED UNDER WARRANTY. I TOOK THE VEHICLE TO A GOODYEAR DEALER (THE TIRES ARE GOODYEAR). THEY DIDN'T FIND ANY PROBLEM WITH THE TIRES AND ROTATE THE TIRES. ALL FOUR TIRES ARE WORN IN MIDDLE TREAD. SO, I KNOW SOMETHING IS NOT RIGHT. I TOOK THE VEHICLE BACK. THE SERVICE MANAGER SAID THAT THEY COULDN'T FIND ANYTHING WRONG WITH THE TRUCK. HE DID SAY THAT BECAUSE IT HAD A HEMI THAT'S WHAT SOME OF THE TRUCKS DID AND THAT THERE WAS ONE COMPLAIN WITH THE SAME PROBLEM AND THAT PERSON TRADED THE TRUCK IN. NOW I KNOW THAT IS NOT TRUE ABOUT THE HEMI'S...I DON'T FEEL SAFE IN THESE VEHICLE AND THE STORE MANAGER WILL NOT RETURN MY CALLS. I HAVE PAID A LOT FOR THIS TRUCK AND DON'T FEEL LIKE IM RECEIVING THE PROPER CUSTOMER CARE. I DON'T FEEL COMFORTABLE DRIVING THIS VEHICLE BUT IT'S MY ONLY TRANSPORTATION TO AND FROM WORK. I HAD TO CALL THE DODGE CUSTOMER SERVICE DEPT TO HAVE THEM CALL AND TALK TO THEM FOR THEM TO MAKE ANOTHER APPOINTMENT TO CHECK THE TRUCK AGAIN BECAUSE THEY WOULD NOT RETURN MY CALLS. *TR