Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) SEVERAL MONTHS AGO AND STATED THAT THE DEALER INFORMED HIM THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I RECEIVED A RECALL NOTIFICATION THREE MONTHS REGARDING THE 2011 DODGE RAM 1500 REAR AXLE PINION NUT {N08/NHTSA 13V-038}. I VISITED THE DEALERSHIP AND QUESTIONED WHEN THE VEHICLE WOULD BE FIXED. THEY STATED THEY DO NOT HAVE THE PART, HOWEVER WE WOULD RECEIVE A SECOND NOTICE ON THE RECALL AND THEY WOULD MAKE AN APPOINTMENT TO REPLACE THE PART IN THE VEHICLE. WE ARE STILL WAITING FOR A NOTIFICATION TO REPLACE THE PART. THIS IS A SEROUS PROBLEM AND I AM VERY CONCERNED WITH THE SAFETY OF THE VEHICLE ON THE ROAD. THE DEALERSHIP IS MERRICK DODGE ON MERRICK ROAD MERRICK LONG ISLAND. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) BUT WAS INFORMED BY THE MANUFACTURER THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE PART HAD NOT BEEN AVAILABLE FOR ALMOST FOUR MONTHS AND HE WOULD BE MADE AWARE OF THE PARTS ONCE THEY BECAME AVAILABLE. THE FAILURE MILEAGE WAS 6,000. THE VIN WAS NOT AVAILABLE. UPDATED 8/26/13 *CN
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V038000 (POWER TRAIN) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE VEHICLE HAD NOT EXPERIENCED THE FAILURE HOWEVER, THE CONTACT WAS CONCERNED THAT THE FAILURE COULD HAVE OCCURRED AT ANY MOMENT. THE MANUFACTURER ADVISED THE CONTACT THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) SEVERAL MONTHS AGO AND STATED THAT THE DEALER DID NOT HAVE THE PARTS AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08/27/13*LJ
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/26/13 *CN
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN). THE DEALER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE INFORMATION ABOUT THE AVAILABILITY OF THE PART. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 24,000. *TR
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE CONTACT STATED THAT THE VEHICLE COULD NOT BE REPAIRED BECAUSE THE DEALER ADVISED THAT THEY DID NOT HAVE THE NECESSARY PARTS TO COMPLETE THE RECALL SERVICE. THE CONTACT WAS NOT PROVIDED WITH AN EXPECTANCY DATE FOR THE ARRIVAL OF THE PARTS. THE VEHICLE WAS NOT SERVICED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED* 9/17/13*CN
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA RECALL CAMPAIGN ID NUMBER:13V038000(POWER TRAIN) IN APRIL 2013 BUT THE PARTS NEEDED FOR THE RECALL SERVICE WERE NOT AVAILABLE. THE DEALER WAS CONTACTED AND ADVISED THAT THEY DID NOT KNOW WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THE NHTSA CAMPAIGN 13V038000 (POWER TRAIN) EXCEEDED A REASONABLE TIME FOR REPAIR. THE MANUFACTURER ADVISED HIM THAT THE PART WAS NOT AVAILABLE TO BE REPAIRED AND THEY DID NOT KNOW WHEN THE PART WAS GOING TO BE AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 13,600.
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THE PART WAS NOT AVAILABLE. THE CONTACT FELT THAT AN EXCESSIVE AMOUNT OF TIME HAD PASSED, AS IT HAD BEEN TWO MONTHS SINCE THE RECALL NOTIFICATION HAD BEEN RECEIVED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) IN MAY 2013. THE CONTACT STATED HAT HE CONTACTED THE DEALER IN JUNE AND JULY 2013 TO GET HIS VEHICLE REPAIRED BUT THE DEALER STATED THAT THEY DID NOT HAVE THE PARTS AVAILABLE TO SERVICE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND THEY ALSO STATED THAT THEY DID KNOW WHEN THE PARTS WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN). THE CONTACT STATED THAT THE RECALL WAS NOT PERFORMED IN A REASONABLE AMOUNT OF TIME. THE CONTACT WAS CONCERNED OF DRIVING THE VEHICLE BECAUSE HE WAS TOWING A TRAILER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE HOWEVER, THEY DID NOT HAVE AN APPROXIMATE TIME OF ARRIVAL FOR THE PARTS. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 51,685.
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR AND THE DEALER DID NOT PROVIDE AN ESTIMATED TIME OF ARRIVAL FOR THE PARTS. THE CONTACT DID NOT WANT TO DRIVE THE VEHICLE WITHOUT THE RECALL SERVICE BEING PERFORMED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE HAD NOT EXPERIENCED A FAILURE. THE APPROXIMATE CURRENT MILEAGE WAS 5,000.
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN); HOWEVER THE PART WAS UNAVAILABLE. THE DEALER INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT THE VEHICLE WAS SAFE TO DRIVE. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE WITH THE VEHICLE. UPDATED 09/05/13*LJ
2011 DODGE RAM 1500 . CONSUMER WRITES IN REGARDS TO REAR AXLE PINION NUT RECALL NOTICE. *SMD THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN) ABOUT 5 MONTHS AGO AND THE REPAIR WAS NOT PROVIDED WITHIN A REASONABLE TIME. THE MANUFACTURER WAS CONTACTED BUT THEY WERE UNABLE TO PROVIDE AN ESTIMATED TIME OF ARRIVAL FOR THE PARTS. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE CURRENT MILEAGE WAS 36,000.
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) AND STATED THAT THE DEALER DID NOT HAVE THE PARTS AVAILABLE TO COMPLETE THE REPAIR. THE CONTACT HAD BEEN ATTEMPTING TO HAVE THE VEHICLE SERVICE PER THE RECALL FOR SEVERAL MONTHS. THE MANUFACTURER WAS NOTIFIED BUT THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PARTS TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
SMALL ROCKS ARE GETTING LODGED BETWEEN BEDSIDE AND WHEEL TUB CAUSING OUTWARD PROTRUSIONS ON BOTH LEFT AND RIGHT BEDSIDES. ACCORDING TO DEALER THERE ARE ISOLATED CASES OF THIS HAPPENING HOWEVER THIS ISSUE IS ALSO OCCURRING ON MY OTHER 2011 RAM 1500 AS WELL. BEING AS THESE VEHICLES TRAVEL GRAVEL ROADS DAILY IT WOULD SEEM THERE WOULD BE A GREATER CHANCE OF THIS OCCURRING ON MY VEHICLES THEN MOST SOLD THAT NEVER LEAVE PAVEMENT. THERE IS OBVIOUSLY A DEFECT IN THE DESIGN OF THIS VEHICLE AS IT IS HAPPENING TO BOTH OF MINE AND SHOULD BE LOOKED INTO. I COULD UNDERSTAND THIS BEING AN ISOLATED THING IF IT WASN'T OCCURRING ON BOTH OF MY TRUCKS. *TR
SMALL ROCKS ARE GETTING LODGED BETWEEN BEDSIDE AND WHEEL TUB CAUSING OUTWARD PROTRUSIONS ON THE RIGHT BEDSIDE. ACCORDING TO DEALER THERE ARE ISOLATED CASES OF THIS HAPPENING HOWEVER THIS ISSUE IS ALSO OCCURRING ON MY OTHER 2011 RAM 1500 AS WELL. BEING AS THESE VEHICLES TRAVEL GRAVEL ROADS DAILY IT WOULD SEEM THERE WOULD BE A GREATER CHANCE OF THIS OCCURRING ON MY VEHICLES THEN MOST SOLD THAT NEVER LEAVE PAVEMENT. THERE IS OBVIOUSLY A DEFECT IN THE DESIGN OF THIS VEHICLE AS IT IS HAPPENING TO BOTH OF MY TRUCKS AND SHOULD BE LOOKED INTO. I COULD UNDERSTAND THIS BEING AN ISOLATED THING IF IT WASN'T OCCURRING ON BOTH VEHICLES. *TR
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT) AND CONTACTED THE MANUFACTURER BUT WAS ADVISED THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT YET AVAILABLE. THE CONTACT DID NOT STATE WHETHER THE MANUFACTURER WAS ABLE TO PROVIDE AN ESTIMATED TIME FOR THE ARRIVAL OF PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
WE WERE INFORMED OF A "RECALL" SAFETY HAZARD WITH OUR VEHICLE IN APRIL, 2013. WE'VE MADE NUMEROUS PHONE CALLS TO SEE IF PARTS ARE IN YET. DODGE STILL DOESN'T HAVE THE PARTS TO FIX THIS POTENTIAL PROBLEM. I WOULD REALLY HATE TO SEE SOMETHING HAPPEN OR HAVE SOMEONE KILLED BECAUSE WE USE OUR VEHICLE TO PULL A 7,000 LB CAMP TRAILER. WHY IS THE MANUFACTURE TAKING SO MUCH TIME TO HAVE THE PART AVAILABLE BEFORE SOMEONE GETS HURT? WE ARE PAYING FOR A VEHICLE THAT WE'RE NOT FEELING SAFE IN NOW. WE'VE BEEN TOLD THAT THE REAR AXLE PINION NUT COULD COME LOOSE, CAUSING THE AXLE TO SEIZE, WHICH "COULD" LEAD TO AN ACCIDENT. THANK YOU *TR
I RECEIVED A SAFETY RECALL NOTICE IN THE MAIL 2-MONTHS AGO CONCERNING THE ADHESIVE PATCH ON THE REAR AXLE PINION NUT. THE LETTER STATED THE PARTS WERE NOT AVAILABLE AT THE TIME THE LETTER WAS SENT OUT. I HAVE NOT RECEIVED ANY FURTHER NOTICE IF PARTS ARE NOW AVAILABLE TO PERFORM THE SAFETY RECALL. I'M CONCERNED THAT IF MY TRUCK IS AFFECTED AND NOT CORRECTED SOON MAJOR DAMAGE TO THE REAR AXLE COULD OCCUR. *TR
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS CONTACTED BUT THEY DID NOT PROVIDE AN ESTIMATED TIME FOR THE PARTS TO BECOME AVAILABLE. THE CURRENT MILEAGE WAS 55,000. UPDATED 07/10/13 *LJ
I GOT LETTER FROM CHRYSLER FOR SAFETY RECALL NOTICE. BUT THEY SAID, THE PART IS NOT AVAILABLE FEW WEEKS OR MONTHS. IT IS SAFETY RECALL N08/NHTSA 13V-038. IT SAID CLEARLY REQUIRED SAFETY RECALL, BUT PART IS NOT AVAILABLE SITUATION. I REALLY DON'T UNDERSTAND. AND I BELIEVE THEY HAVE TO TAKE CARE OF MY CAR IMMEDIATELY FOR SAFE REASON. *TR
MY HUSBAND [XXX] RECEIVED A NOTICED FROM CHRYSLER AT THE END OF APRIL ABOUT THE REAR AXLE PINION NUT, AND HOW IT COULD CAUSE AN ACCIDENT. UPON CALL OUR W DEALER BERTERA DODGE IN WESTFIELD MA WHERE WE BOUGHT THE TRUCK, AND WERE TOLD THEY DID NOT HAVE THE PART.IT WAS COMING IN. WELL NOW IT IS JUNE WHAT IS TAKING SO LONG. ALSO THIS IS A SAFETY ISSUE, AND COULD CAUSE A CRASH ACCORDING TO THE PAPER WE RECEIVED. WHAT IS TAKING SO LONG ON THIS PART? WE HAVE BEEN TOLD THAT IF SOMETHING HASN'T HAPPENED IT PROBABLY WON'T, PROBABLY???? PLEASE LOOK INTO THIS MATTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
2011 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO REAR DRIVE AXLE RECALL NOTICE. *SMD ACCORDING TO THE RECALL NOTICE, THE PARTS WERE NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID 13V038000 (POWER TRAIN) HOWEVER, THE PART NEEDED TO COMPLETE THE RECALL SERVICE REMAINED UNAVAILABLE FOR TWO CONSECUTIVE MONTHS. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND THEY COULD NOT PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
WHILE DRIVING DOWN THE ROAD THE TRUCK STALLED OUT WITHOUT ANY WARNING. I GOT IT RESTARTED AFTER NUMEROUS ATTEMPTS BUT THE ENGINE WOULD CONTINUE TO STALL UPON PUTTING IT IN GEAR. HAD TO HAVE IT TOWED TO THE DODGE DEALERSHIP AND RENT A CAR FROM HERTZ. THE DEALERSHIP HAS HAD THE TRUCK NOW FOR 4 DAYS AND STILL CAN NOT TELL ME WHAT IS WRONG WITH IT. THIS TRUCK HAS A 5.7-LITER V8 HEMI ENGINE. *TR
RECEIVED A RECALL NOTICE N08/NHTSA 13V-038. THIS RECALL IS FOR A POTENTIAL CATASTROPHIC FAILURE OF THE REAR AXLE AND COULD CAUSE A CRASH WITHOUT WARNING. THE MANUFACTURER (DODGE) DOES NOT HAVE A FIX AND THE DEALER WILL NOT PERFORM AN INSPECTION OF THE AFFECTED PINION NUT. THERE IS NO TIME FRAME FOR A FIX. THE LIVES OF MYSELF, MY FAMILY AS WELL AS ANYONE ELSE AROUND MY VEHICLE ARE AT RISK. THE MANUFACTURER NOR THE DEALER ARE WILLING TO REMEDY THIS ISSUE IN A TIMELY FASHION. *TR
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) BUT WAS ADVISED BY THE MANUFACTURER THAT THE PART NEEDED TO PERFORM THE RECALL SERVICE WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT ABLE TO PROVIDE AN ESTIMATED TIME IN WHICH THE PART WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE EXPECTED RECALL SERVICE HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE APPROXIMATE CURRENT MILEAGE WAS 46,000.
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN) AND CONTACTED THE MANUFACTURER. THE CONTACT WAS TOLD THAT THERE WAS NOT A SET START TIME FOR THE RECALL SERVICE TO BEGIN. THE CONTACT WAS CONCERNED AND WANTED TO HAVE THE VEHICLE SERVICED BECAUSE HE BELIEVED THAT THE RETAINER NUT ON THE VEHICLE WAS LOOSE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE VEHICLE WAS ALSO NOT SERVICED PER THE RECALL. THE FAILURE AND THE CURRENT MILEAGE WAS 14,000. *TR
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN) THE CONTACT CALLED THE DEALER TO SCHEDULE AN APPOINTMENT. THE DEALER STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS NOT YET AVAILABLE. THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICE UNDER THE RECALL WITHIN A REASONABLE TIME FRAME. THE VEHICLE STILL HAD NOT BEEN SERVICED PER THE RECALL. THE CONTACT DID NOT CALL THE MANUFACTURER TO INQUIRE OF AN ESTIMATED TIME OF AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 3,000.
TL* THE CONTACT OWNS A 2011 CHRYSLER DODGE RAM 1500. THE CONTACT STATED THAT THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN). THE MANUFACTURER WAS CONTACTED AND STATED THAT THE REMEDY PART WOULD NOT BE AVAILABLE UNTIL AFTER THIRTY DAYS. THE RECALL SUMMARY INDICATED THAT THE RECALL WOULD BEGIN IN MARCH OF 2013. THE CONTACT EXPERIENCED NO FAILURE; HOWEVER HAD CONCERN OF THE POTENTIAL SAFETY ISSUES.
SAFETY RECALL N08/NHTSA 13V-038 IDENTIFIES A MANUFACTURING DEFICIENCY THAT COULD RESULT IN THE REAR AXLE PINION NUT COMING LOOSE CAUSING EITHER REAR AXLE SEIZURE OR DRIVESHAFT SEPARATION. IT STATES THAT "EITHER SITUATION COULD CAUSE A CRASH WITHOUT WARNING." CHRYSLER STATES IN THE NOTICE THAT PARTS REQUIRED TO FIX THE PROBLEM ARE CURRENTLY NOT AVAILABLE. PHONECALL TO THE CHRYSLER RECALL ASSISTANCE CENTER NOT ONLY CONFIRMED THE NONAVAILABILITY OF THE PARTS BUT COULD NOT FURNISH ANY TIMEFRAME AS TO WHEN THEY MIGHT BE AVAILABLE. A CHECK WITH THE LOCAL DEALER INDICATES NO PART AVAILABILITY INFORMATION EITHER.. CHRYSLER HAS IDENTIFIED A DEFECT THAT COULD CAUSE INJURY OR EVEN DEATH TO VEHICLE OCCUPANTS OR OTHERS BUT HAS FAILED TO PROVIDE INFORMATION TO OWNERS OR DEALERS AS TO WHEN IT COULD BE REMEDIED. THIS INDICATES A LACK OF CONCERN BY THE MANUFACTURER TO AFFECT THE TIMELY CORRECTION OF THIS LIFE THREATENING PROBLEM. THE ATTITUDE APPEARS TO BE USE THE VEHICLE AT YOUR OWN RISK UNTIL WE CAN GET AROUND TO MAKING A REPLACEMENT PART AVAILABLE. WE ARE NOT TALKING ABOUT A COMPLICATED SYSTEM HERE BUT ABOUT A NUT THAT APPARENTLY WASN'T INSTALLED PROPERLY IN THE FIRST PLACE. *TR
I PURCHASED THIS TRUCK USED A FEW MONTHS AGO AND GAS SPLASHES OUT OF THE FILLER TUBE IF YOU TRY TO FILL UP THE TANK, AFTER THE GAS PUMP NOZZLE CLICKS OFF, A CONSIDERABLE AMOUNT OF GAS COMES BACK OUT, I FIRST THOUGHT IT WAS A NOZZLE PROBLEM AT THE PUMP BUT REALIZED IT WAS AN ISSUE WITH THE TRUCK AFTER TRYING SEVERAL DIFFERENT GAS STATIONS. *TR
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT THE ANTI LOCK BRAKING WARNING LIGHT ILLUMINATED. THE CONTACT WAS UNABLE TO SET THE CRUISE CONTROL. THE VEHICLE WAS NOT INSPECTED FOR CAUSE OF FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER SUGGESTED A DIAGNOSTICS TEST WHICH WAS NOT PERFORMED. THE FAILURE AND CURRENT MILEAGE WAS 43,000. UPDATED 6/14/13 *CN THE CONSUMER STATED AFTER INSPECTING THE ABS LIGHTING SYSTEM IT WAS FOUND THAT THE SENSOR NEEDED TO REPLACED. UPDATED 07/17/2013*JS
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER DID NOT PROVIDE AN ESTIMATED TIME OF ARRIVAL FOR THE PARTS, WHICH WERE CURRENTLY UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT WAS CONCERNED THAT A REMEDY WAS NOT PROVIDED IN A REASONABLE TIME THEREFORE CONTACT WOULD BE UNABLE TO DRIVE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS EXHIBITING A LOUD NOISE FROM THE REAR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN ADVISED THAT THE REAR AXLE WAS DEFECTIVE AND INFORMED THE CONTACT OF A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 28,000 AND THE CURRENT MILEAGE WAS 32,000. *TR
WHILE DRIVING AT NIGHT IT IS EXTREMELY DIFFICULT TO SEE AND I HAVE HAD MANY NEAR MISS INCIDENTS WHERE BRIGHTER LIGHTS WOULD HAVE PREVENTED SUCH SITUATIONS. WHEN REPORTED TO DODGE THEY SAID THIS IS A COMMON KNOWN ISSUE AND THAT I SHOULD REPORT IT. THE DIMNESS OF THE LIGHTS IS UNACCEPTABLE AND EXTREMELY DANGEROUS WHICH MAKES ME UNCOMFORTABLE WHEN DRIVING AT NIGHT WITH MY FAMILY OR FRIENDS. *TR
WIPER BLADES FREEZE SOLID AS SOON AS THEY GET SNOW OR WATER ON THEM IN COLD WEATHER. THEY INSTANTLY BECOME USELESS AND UNSAFE. THERE IS A DESIGN FLAW WITH THESE WIPERS AS THERE IS NO WAY TO STOP THEM FROM DOING THIS. THEY ARE SO FROZEN THEY DON'T EVEN TOUCH THE WINDSHIELD. IT MAKES IT IMPOSSIBLE TO OPERATE THIS VEHICLE SAFELY IN COLD, WET WEATHER. *TR
I HAD TWO ALMOST FATAL ACCIDENTS AS THE RESULT OF THE GOOD YEAR WRANGLER HP TIRES I HAD ON MY 2001 DODGE TRUCK. GOOD YEAR HAD ME SEND ON EACH EVENT THE TIRES THAT CREATED A BLOW OUT, FOR NO REASON AT ALL, THEY EVEN HAD ME COMPLETE A FULL PROPER DAMAGE CLAIM BECAUSE THEY WERE SETTLING ON THESE TIRES AND ALL THE ISSUES PEOPLE HAVE. MY CASE WAS AUTOMATICALLY DENIED, THEY TOLD ME THAT IN BOTH CASES I RAN OVER SOMETHING, BUT ADMITTED THAT THEY NEVER LOOKED AT THE TIRE, THEY DIDN'T HAVE TIME. SO, THE AUTO DENY EVERYONE, I GUESS BECAUSE NOT ENOUGH PEOPLE HAVE DIED AS THE RESULT TO THEIR FAULTY PRODUCT (TIRES), I HAVE REPLACED ALL MY TIRES WITH MICHELINS AND HAVE INCURRED AN OUT OF PACKET EXPENSE OF $2500, FOR TIRES AND DAMAGES. THE MONEY IS NOT THE ISSUE; BUT MORE IMPORTANTLY THAT GOOD YEAR NEEDS TO RECALL THE TIRES, OR IS THE PERCENT OF DEATHS OR INJURIES WITHIN THEIR ALLOWED THRESHOLD? WHO MAKES THEM ACCOUNTABLE FOR A BAD PRODUCT THAT WILL KILL AND HURT MORE PEOPLE, FAMILY AND CHILDREN? I DON'T KNOW WHAT IT TAKES FOR SOMEONE TO STAND UP AND SAY TO THE LARGE CORPS OF THE WORLD THAT THEY NEED TO BE ACCOUNTABLE AND THAT THEY NEED AND SHOULD RECALL THESE TIRES, NOT JUST PROVIDE SMALL SETTLEMENTS FOR DAMAGES, BUT DO SOMETHING THAT WILL SAVE LIVES,,, PLEASE LET ME KNOW WHAT I NEED TO DO TO BE HEARD,, PEOPLE NEED TO KNOW THE FACTS AND DANGERS OF THESE TIRES. *TR
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT NOTICED A GRINDING NOISE AND A VIBRATION COMING FROM THE ACCELERATOR PEDAL. ADDITIONALLY WHEN THE VEHICLE WAS IN REVERSE, THE CONTACT NOTICED A GRINDING AND SQUEAKING SOUND COMING FROM THE REAR END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE VEHICLE WAS DESIGNED TO ACT IN THAT MANNER AND ADVISED THAT THEY WERE UNABLE TO DIAGNOSE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
THE FOLLOWING DEALER SOLD ME A NEW VEHICLE WITH UNRESOLVED SAFETY RECALL K36, IN VIOLATION OF 49 USC 30120(I): TUCSON DODGE, 4220 EAST 22ND ST, TUCSON, AZ 85711 HOW IS THIS LAW ENFORCED, AND HOW DOES IT HELP ME, THE CONSUMER? *TR
2011 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO VEHICLE TIRES *TGW THE CONSUMER STATED THE VEHICLE CAME EQUIPPED WITH A 17 INCH TEMPORARY TIRE, WHEN ALL OF THE TIRES ON THE VEHICLE ARE 20 INCH TIRES. THE CONSUMER STATED SENSOR DAMAGE MAY OCCUR IF THE TIRES ARE NOT THE SAME SIZE, TYPE AND STYLE. THE TIRE MONITORING SYSTEM MAY READ ZERO IF ONE OF THE TIRES ARE DIFFERENT FROM THE OTHER THREE. UNEQUAL TIRE PRESSURE CAN CAUSE ERRATIC, UNPREDICTABLE STEERING, ABNORMAL WEAR AND OVER-RESPONSIVENESS TO STEERING AND TIRE FAILURE. *JB THE CONSUMER STATED SHE PURCHASED A 20 INCH SPARE TIRE AND RIM AT A COST OF $400. UPDATED 02/11/13. *JB
TL* THE CONTACT OWNS A 2011 DODGE RAM. THE CONTACT STATED WHILE REVERSING OUT OF A PARKING LOT, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT SHIFTED TO PARK AND SHUT OFF THE ENGINE. THE FAILURE HOWEVER, PERSISTED ONCE THE VEHICLE WAS RESTARTED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME WITHOUT INCIDENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR POSSIBLE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS 5,100. UPDATED 07/19/12*LJ THE CONSUMER STATED AS OF JULY 6, 2012, THE VEHICLE WAS STILL IN THE SHOP. THE THROTTLE SENSOR, PEDAL, MAIN COMPUTER AND WIRING WERE REPLACED. HOWEVER, THE VEHICLE CONTINUED TO ACCELERATE WITHOUT APPLYING THE ACCELERATOR PEDAL. UPDATED 07/23/12
RIGHT KNEE BUMPS THE LARGE KEY TURNING IT, AND SHUTTING OFF THE ENGINE, MAKING IT HARD TO CONTROL. THIS HAS HAPPENED SEVERAL TIMES USUALLY WHILE CORNERING OR SLOWING FOR A CORNER. *JB
TIRE BLOW OUT SIDE WALL LOW MILES LESS THAN 7000. *TR
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT WAS LEAVING AN INTERSECTION AT 35 MPH AND APPLIED THE BRAKES AS A VEHICLE ATTEMPTED A LEFT TURN IN FROM THE OPPOSITE SIDE OF THE ROADWAY. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD ABNORMALLY AND DID NOT RESPOND. THE CONTACT CRASHED INTO THE SIDE OF THE PRECEDING VEHICLE. NO ONE WAS INJURED AND THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT THEY WOULD SEND AN INVESTIGATOR TO INSPECT THE BRAKE FAILURE. THE CONTACT HAD EXPERIENCED THE BRAKE FAILURE ONCE PRIOR TO THE CRASH. THE FAILURE MILEAGE WAS 29,000.
2011 DODGE RAM 1500. CONSUMER STATES WHEN HIGH BEAMS ARE TURNED ON LOW BEAMS DO NOT WORK *TGW THE CONSUMER STATED THE DEALER HAD HIM SHINE THE LIGHTS ONTO AN OPEN WALL, AND ONLY THE HIGH BEAMS HIT THE WALL WHEN THEY WERE TURNED ON. THE CONSUMER WAS INFORMED THE LIGHTS WERE WORKING AS DESIGNED AND NO FURTHER ASSISTANCE WOULD BE GRANTED. *JB
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Dodge Ram 1500 → · Every Ram 1500 year → · How the figures are calculated →