Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE MANUFACTURER AND THE DEALER WERE CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE TO COMPLETE THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 180,000.
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT THE MANUFACTURER HAS TAKEN MORE THAN A REASONABLE AMOUNT OF TIME TO MAKE THE PARTS AVAILABLE FOR RECALL NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) THE CONTACT MENTIONED THAT HE WAS CONCERNED FOR HIS SAFETY. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXPERIENCE THE FAILURE. THE CURRENT MILEAGE WAS 132,000.
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE HEADLIGHTS INTERMITTENTLY FAILED. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,500.
I WAS CHANGING MY SPARK PLUGS(UPPER BANK).1 OF THE BOOTS (THAT IS BETWEEN THE COIL & PLUG) PULLED LOOSE & STAYED ON THE SPARK PLUG.HAD TO DIG IT OUT IN PIECES.(THE BOOT WAS FLUSHED TO THE SPARK PLUG)NO AUTO PARTS STORES WITHIN 20 MILES EVEN STOCKED THE BOOT.WENT TO & CALLED SEVERAL DODGE DEALERS.THEY ONLY SELL THE BOOT WITH THE COIL(NOT JUST THE BOOT) $65.00.THIS IS TOTALLY UNCALLED FOR & UNACCEPTABLE. I STAYED AWAY FROM DODGES FOR YEARS BECAUSE OF THEIR BAD PRODUCTS.SEEMS NOTHING HAS CHANGED.VERY DISAPPOINTED. DODGE DROPS THE BALL AGAIN.NOT SATISFIED AT ALL.IF THESE PEOPLE MISS THINGS THIS SIMPLE WOW I DON'T EVEN WHAT TO GO THERE. *TR
2011 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO REAR AXLE PINION NUT RECALL NOTICE. *SMD THE CONSUMER WAS FIRST INFORMED, THE PARTS WERE NOT AVAILABLE. THEN HE WAS INFORMED, THE PARTS HAD ARRIVED, BUT THERE WERE NO INSTRUCTIONS ON HOW TO REPAIR IT. RECALL # 13V038000.
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE MANUFACTURER AND THE DEALER WERE CONTACTED AND STATED THAT THE NECESSARY PART WAS NOT AVAILABLE. THE CONTACT HAD RECEIVED THE RECALL NOTICE OVER SIX MONTHS AGO AND HE STILL COULD NOT HAVE THE VEHICLE SERVICED PER THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
IN MARCH I RECEIVED A SAFETY RECALL FROM CHRYSLER ABOUT THE ABOVE PARTS AND THAT A CRASH COLD OCCUR IF NOT REPAIRED. I MADE SEVERAL PHONE CALLS TO CHRYSLER AND WAS ADVISED THAT THEY WERE WORKING ON IT AND HAVE NOT RECEIVED ANY INFORMATION ON WHEN THEY WOULD MAKE THE REPAIR. I FEEL THAT SINCE IT IS A SAFETY RECALL IT SHOULD NOT TAKE 9 MONTHS FOR THEM TO COME UP WITH A SOLUTION AND MAKE THE REPAIR. *TR
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN) HOWEVER, THE PART NEEDED TO COMPLETE THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED NUMEROUS TIMES AND THEY COULD NOT PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT THE VEHICLE WOULD READ THAT THE KEY WAS DAMAGED WHEN THE DOOR WAS AJAR. AS A RESULT, THE CONTACT WAS UNABLE TO START THE VEHICLE UNTIL A MINIMUM OF 35 MINUTES OF CLOSING THE DOOR. IN ADDITION, THE CONTACT WAS UNABLE TO SHUT OFF THE VEHICLE AND THE CONTACT HAD TO DISCONNECT THE BATTERY CABLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THE MAIN COMPUTER MODULE WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 43, 000....UPDATED 11-12-13 *BF THE CONSUMER STATED THE VEHICLE WOULD NOT CRANK, AND WHEN THE VEHICLE DID START, IT WOULD NOT CUT OFF. THE CONSUMER HAD TO DISCONNECT THE BATTERY CABLE. THE DEALER REPLACED THE MAIN COMPUTER.
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) APRIL 2013. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT STATED THAT WHEN SHE ACCELERATED, THE VEHICLE WOULD BECOME RESISTANT. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 45,962.
RECEIVED A SAFETY RECALL NOTICE N08/NHTSA 13V-038 EARLY IN 2013. CHECKED WITH MY DEALER AS INSTRUCTED AND WAS TOLD THAT THERE WERE NO PARTS AVAILABLE. HAVE NOT HEARD ANYTHING SINCE. IF THIS PROBLEM IS SERIOUS AND NEEDS TO BE FIXED, I WOULD THINK THE PEOPLE INVOLVED WOULD BE MORE PRONE TO GETTING IT DONE. *TR
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) IN APRIL OF 2013. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT HAD NOT EXPERIENCED THE FAILURE. THE VIN WAS UNAVAILABLE.
I RECEIVED A RECALL NOTICE THAT STATED, THE REAR AXLE PINION NUT ON MY 2011 DODGE RAM 1500 MAY LOOSEN OR FRACTURE. A LOOSE PINION NUT COULD CAUSE THE REAR AXLE TO LOCK UP. AT HIGHWAY SPEEDS IT COULD LET THE AXLE FLY OFF AND LEAD TO LOSS OF VEHICLE CONTROL AND/OR A CRASH. I RECEIVED THE OFFICIAL RECALL NOTICE IN JANUARY OF 2013. I THEN WENT TO THE CAR DEALERSHIP. THEY TOLD ME THEY DIDN'T HAVE PARTS TO CHECK BACK WHEN DODGE GETS THE PARTS MADE. I WAS AT THE DEALERSHIP TODAY TO PICK UP MY TRUCK THAT WAS SUPPOSEDLY REPAIRED FOR CHRONIC PROBLEMS WITH ETC LIGHT COMING ON AND THROTTLE STICKING OR RACING. I CHECKED WITH THE DEALERSHIP MONTHLY AND AS OF TODAY STILL NO PARTS. THIS IS A SERIOUS PROBLEM AND COULD RESULT IN A DEADLY CRASH. PLEASE ADDRESS THIS ISSUE. ONE OF THESE TRUCKS PASS EVERYONE EVERY DAY, NOT TO MENTION I DRIVE ONE. *JS
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN FEBRUARY OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE SEPTEMBER OF 2013. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 21,000.
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) IN APRIL OF 2013. THE CONTACT STATED THAT SHE TOOK THE VEHICLE TO THE DEALER TWICE TO HAVE THE VEHICLE REPAIRED BUT THEY STATED THAT THE PARTS WERE NO LONGER BEING MANUFACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED AND THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
TL- THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT HE RECIVED A RECALL NOTICE NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) UNFORTUNATELY THE PARTS ARE NOT AVAILABLE. THE CONTACT STATED THAT HE HASN'T EXPERIENCED ANY PROBLEM. JR
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V038000 (POWER TRAIN) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE VEHICLE WAS NOT REPAIRED OR INSPECTED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
IN APRIL OF THIS YEAR I RECEIVED A RECALL NOTICE #N08 FROM CHRYSLER GROUP LLC, REGARDING THE REAR AXLE PINION NUT. I IMMEDIATELY CONTACTED MY DODGE DEALER WHO INFORMED ME THAT THE PART(S) WERE NOT AVAILABLE AND TO CHECK BACK IN A FEW WEEKS. I HAVE CHECKED FOR THE LAST 5 MONTHS AND TO DATE THE PART(S) ARE STILL NOT AVAILABLE. WHY? IT'S MY SAFETY AND OF MY FAMILY TO GET THIS REPAIRED ASAP, WHAT ABOUT OTHER VEHICLES ON THE ROAD THAT ARE EFFECTED OR MIGHT BE INVOLVED IN A CRASH OF ONE THAT DOES HAVE THIS PROBLEM? THIS IS TOTALLY UNACCEPTABLE, WHY HASN'T YOUR ORGANIZATION TAKING STEPS TO CORRECT THIS SITUATION? YOU ARE SUPPOSE TO STAY ON TOP OF THIS, WHAT PART OF SAFETY DO YOU NOT UNDERSTAND? *TR
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V038000 (POWER TRAIN) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. IN ADDITION, THE MANUFACTURER ADVISED THE CONTACT THAT IF THE FAILURE WAS EXPERIENCED, THEN THE VEHICLE SHOULD NOT BE DRIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
I HAVE HAD PREVIOUS PROBLEMS BEFORE THIS WITH ENGINE AND ETC BOLT LIGHT ON DASH, CAUSING THE TRUCK TO GO IN LIMP MODE. I WAS TOLD IT WAS THE THROTTLE BODY AND THAT THE TRUCK HAD TO BE RESET. ON SEPT 21/2012 THE ETC BOLT LIGHT AND ENGINE LIGHT CAME ON IN CITY DRIVING CONDITIONS. WHEN I SLOWED DOWN FOR TRAFFIC USING THE BRAKE I LET OFF THE BRAKE AND BEFORE I COULD DO ANYTHING THE TRUCK RACED OFF ON ITS OWN ALMOST CAUSING A ACCIDENT WITHOUT EVER TOUCHING THE GAS, THE CRUISE CONTROL WAS NOT ON. I TURNED OFF KEY AND DANGEROUSLY COASTED TO THE SIDE OF ROAD. I TURNED OFF THE TRUCK AND RE STARTED THE TRUCK. AT THIS POINT I HAD ONLY ENGINE LIGHT SO I TOOK IT TO DEALER. THEY REPLACED GAS PEDAL AND RESET IT. THE TRUCK ALWAYS SCARED ME AFTER THIS. I FEEL THAT THIS IS A GREAT DANGER WITH THE NEW WIRELESS DRIVE SYSTEM.THIS NEEDS TO BE LOOKED AT BUY THE BUILDER OF THIS TRUCK. *TR
AFTER HAVING THE GAS PEDAL REPLACED A FEW MONTHS LATER, NOW 4/11/2013 THE ETC BOLT LIGHT AND ENGINE LIGHT CAME ON AGAIN AT CITY SPEEDS AS I SLOWED FOR TRAFFIC , WHEN I LET OFF THE BRAKE THE TRUCK SPEED UP VERY FAST WITHOUT EVER USING CRUISE CONTROL OR TOUCHING THE GAS. I ALMOST RAN A RED LIGHT, HAD TO SMASH THE BRAKE DOWN HOLDING STEERING WHEEL TIGHT TO STOP THE TRUCK AFTER TURNING KEY OFF. I THEN RESTARTED IT I PUT IT IN DRIVE. WHEN I LET OFF BRAKE THE TRUCK TOOK OFF LIKE HECK, ALMOST LIKE IT WAS FLOORED ON ITS OWN. THE CAR DEALER CALLED THE FOR ADVICE ON THIS ONGOING PROBLEM. THEY THEN REPLACED THE THROTTLE BODY. I DO NOT BELIEVE IT IS THE DEALERS FAULT, I BELIEVE IT IS A DEFECT IN THE WIRELESS DRIVE THAT NEEDS TO BE ADDRESSED BY BUILDER AND RECALLED. *TR
AFTER A COUPLE REPAIRS ON SAME PROBLEM, I WAS DRIVING TO GO SHOPPING WHEN ETC BOLT LIGHT AND ENGINE LIGHT CAME ON AGAIN. I WAS LETTING OFF GAS TO SLOW DOWN SO I COULD TRY SHUTTING TRUCK OFF TO RESET COMPUTER SO I COULD GET IT TO DEALER. WHEN I LET OFF GAS THE TRUCK WAS ACCELERATING ON ITS OWN SO I HELD BRAKE DOWN AND LET UP ON BRAKE TO INCH FORWARD TO GET ALL THE WAY OFF ROAD WHEN IT ACCELERATED ON ITS OWN LIKE IT WAS FLOORED. I STOPPED AND PUT IT IN PARK. IN PARK THE ENGINE WAS RACING AT 3000 RPM. THIS IS A DANGEROUS FAULTY SYSTEM.I HAD TAKEN IT TO DEALER AND THEY RESET IT SAYING WHEN THEY CALLED FACTORY THEY WERE TOLD TO RESET IT. IF IT HAPPENS AGAIN MAY BE WIRE HARNESS. I HAVE TAKEN TIME TO FILE THESE COMPLAINTS AS I FEEL THIS IS A DEADLY ISSUE. THESE TRUCKS HAVE CHILDREN RIDING IN THEM AND IN OTHER CARS THAT MAY COLLIDE WITH THEM. PLEASE RESEARCH THE WIRELESS DRIVE ON THE DODGE RAM 2011. *TR
AFTER PASSING A SLOW MOVING VEHICLE ON THE HIGHWAY, MY TRUCK SHUT DOWN.THE ENGINE CUT OFF ,DASH LIGHTS AND PARK LIGHT STARTED TO FLICKER ERRATICALLY AND THE HEADLIGHTS WENT OFF. I MANAGED TO PULL THE VEHICLE TO THE SIDE OF THE ROAD. IN ORDER TO STOP THE LIGHTS FROM FLICKERING I DISCONNECTED THE BATTERY (THEY FLICKERED WITH THE SWITCH IN THE OFF POSITION). AS THE LIGHTS FLICKERED I COULD HEAR RELAYS CLICKING UNDER THE HOOD AND DASH. AFTER WAITING A WHILE I RECONNECTED THE BATTERY AND ALL SYSTEMS CAME BACK ON AND I WAS ABLE TO START THE TRUCK AND DRIVE IT HOME. THE DEALERSHIP WILL NOT BE ABLE TO CHECK IT OUT UNTIL WED THE 18. ALL SYSTEMS SEEM TO BE NORMAL. I HAVE TO GO TO WORK . I' M DRIVING IT 60 MILES ROUND TRIP EVERYDAY. *TR
2011 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO REAR AXLE RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED THE PART WAS NOT AVAILABLE FOR THE RECALL.
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT IN APRIL OF 2013, HE RECEIVED RECALL NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). HE NOTIFIED THE MANUFACTURER FOUR TIMES AND EACH TIME, THEY STATED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAS NOT EXPERIENCED THE FAILURE BUT STATED IT WAS UNACCEPTABLE TO WAIT SO LONG FOR PARTS. UPDATED 11/15/13*CN THE DEALER REPAIRED THE VEHICLE. UPDATED 11/20/13
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE CONTACT STATED THAT THE DEALER INFORMED HIM THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR (PINION NUT). THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I WAS ISSUED A SAFETY RECALL NOTICE OVER 4 MONTHS AGO FOR REAR AXLE PINION NUT N08/NHTSA 13V-038 AND NOTHING HAS BEEN RESOLVED ON TRUCK YET. I HAVE CONTACTED DEALER, AND THEY HAVE TOLD ME THEY ARE STILL WAITING ON PARTS? I AM AFRAID TO DRIVE, NOT KNOWING IF PINION GEAR IS GOING TO BACK OUT OF REAR END! HOW LONG CAN IT TAKE TO GET PARTS FROM RAM?? *TR
TL-THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED RECALL NOTICE NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) IN THE MAIL SEVERAL MONTHS AGO AND STATED THE DEALER INFORMED HIM THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ST
MY DEALER HAS BEEN UNABLE TO REPAIR MY DODGE TRUCK FOR THE SAFETY RECALL N08/NHTSA 13V-038 FOR A LONG TIME. I RECEIVED THIS RECALL NOTICE A LONG TIME AGO AND HAVE CONTACTED THEM 3 TIMES SINCE THAT AND THEY CONTINUE TO SAY THEY DO NOT HAVE THE PARTS TO REPAIR THIS CONDITION. CAN SOMETHING BE DONE TO HURRY THIS PROCESS ALONG? THANK YOU. *JB
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) IN THE MAIL AND STATED THAT THE DEALER INFORMED HIM THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT A PARKING SPACE, THE TIE ROD FRACTURED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO VERIFIED THE FAILURE AND STATED THAT THE TIE ROD NEEDED TO BE REPLACED. ALSO, THE TECHNICIAN ADVISED TO PERFORM A FULL ALIGNMENT. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000 AND THE CURRENT MILEAGE WAS 52,644. UPDATED 12/04/13*LJ UPDATED 12/6/2013 *JS
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) IN THE MAIL AND STATED THAT THE DEALER INFORMED HIM THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
WE WERE NOTIFIED OF A RECALL ON OUR 2011 DODGE RAM PICK UP CONCERNING THE REAR AXLE PINION NUT. I CALLED OUR DEALERSHIP TO SCHEDULE THE REPAIR. SAFETY RECALL N08 / NHTSA 13V/038. I WAS TOLD THAT THE PARTS AND REPAIR PLAN WERE NOT AVAILABLE AT THIS TIME AND WAS URGED TO CALL THE CHRYSLER GROUP RECALL ASSISTANCE CENTER AT 800-853-1403. I CALLED THE CGRAC AND WAS TOLD THAT THE PARTS AND PLAN OF SERVICE WEREN'T AVAILABLE AT THIS TIME BUT I WOULD BE NOTIFIED BY E-MAIL WHEN IT WAS. I MADE SURE THEY UNDERSTOOD THAT WE ARE RETIRED TRAVELERS WHO PULL A 32' TRAVEL TRAILER FREQUENTLY AND THAT A SUDDEN "LACK OF MOTIVE POWER" MIGHT PUT OUR LIVES IN EXTREME DANGER. IT WAS SUGGESTED THAT WE "NOT TOW OR HAUL ANYTHING" UNTIL THIS IS SORTED OUT. *JB
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) IN THE MAIL SEVERAL MONTHS AGO AND STATED THAT THE DEALER INFORMED HIM THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL- THE CONTACT OWNS A 2011 DODGE RAM 1500. A RECALL NHTSA CAMPAIGN NUMBER: 13V038000 COMPONENT(S): POWER TRAIN WAS RECEIVED.THE CONTACT ATTEMPTED TO MAKE AN APPOINTMENT BUT WAS INFORMED THAT THE PART WAS UNAVAILABLE AND NO TIME FRAME WAS GIVEN. THE CONTACT HAS NOT EXPERIENCED ANY ISSUES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 18000.- LL
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V038000 (POWER TRAIN) SIX MONTHS AGO BUT WAS INFORMED BY THE MANUFACTURER THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED RECALL NOTICE NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN) AND ATTEMPTED TO MAKE AN APPOINTMENT BUT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER HAS BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 42,000.
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE MANUFACTURER AND DEALER WERE CONTACTED AND STATED THAT THE PART NEEDED TO COMPLETE THE SERVICE WAS NOT AVAILABLE FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 42,000. *TR
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT THE PART REMAINED UNAVAILABLE THAT WAS NEEDED FOR SERVICE UNDER NHTSA CAMPAIGN ID NUMBER WAS 13V038000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE.
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V038000 ((POWER TRAIN) AND THE PART REMAINED UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V038000 (POWER TRAIN) SEVERAL MONTHS AGO AND WAS INFORMED BY THE DEALER AND THE MANUFACTURER THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
I HAVE NOTICED SINCE PURCHASING THIS VEHICLE THAT THE REAR AXLE TRACTION CONTROL SEEMS TO CONSTANTLY SLIP WHEN ACCELERATING AT ANY SPEED, I FIRST THOUGHT THAT THIS WAS NORMAL FOR THE VEHICLE, BUT IT IS ALWAYS ENGAGING NO MATTER WHAT SPEED YOUR DOING. IT SEEMS AS THOUGH IT IS NOT WORKING PROPERLY, NO MATTER WHAT KIND OF SURFACE YOUR DRIVING ON. I'VE TRIED IT IN FOUR WHEEL DRIVE, AND THE TRUCK SEEMS TO BE OK, I DON;T THINK THE ANTI SLIP AXLE IS WORKING PROPERLY. *TR
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) IN THE MAIL AND STATED THAT THE DEALER INFORMED HIM THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN) IN THE MAIL SEVERAL MONTHS AGO AND STATED THE DEALER INFORMED HIM THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ....UPDATED 09-26-13 *BF
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) IN THE MAIL SEVERAL MONTHS AGO AND STATED THE DEALER INFORMED HER THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I RECEIVED A SAFETY RECALL (N08/NHTSA 13V-038 REAR AXLE PINION NUT) I RECEIVED THIS NOTICE MONTHS AGO. I HAVE CONTRACTED THE MANUFACTURER MULTIPLE TIMES. EACH TIME I GET TOLD THE PART IS NOT AVAILABLE YET. AFTER MONTHS, WHY WOULD THE PART NOT BE AVAILABLE? IT WAS NICE TO GET THE NOTICE, BUT IS THERE AN OFFICE THAT FOLLOWS UP ON THESE RECALLS TO MAKE SURE THE MANUFACTURER IS ACTUALLY ADDRESSING THE ISSUE. THANK YOU FOR ANY ASSISTANCE YOU CAN PROVIDE ON THIS ISSUE. *TR
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN) SEVERAL MONTHS AGO AND WAS INFORMED BY THE DEALER THAT THE PART FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 10-24-13 *BF
I HAVE BEEN ADVISED BY LETTER FROM CHRYSLER THAT THE REAR AXLE PINION NUT ON MY DODGE RAM 1500 YEAR 2011 HAS BEEN RECALLED. I HAVE HELD THIS LETTER WITH THE UNDERSTANDING THAT A FOLLOW UP LETTER OF THE PART THAT IS IN QUESTION WOULD BE SENT TO MY LITHIA DEALERSHIP SOON. THIS IS NOT THE CASE IN FACT I CALLED CHRYSLER, THEIR RESPONSE TO ME IS THAT THERE WILL BE NO PARTS AVAILABLE IN THE NEAR FUTURE TO BE SHIPPED TO MY LITHIA DEALERSHIP TO FIX THIS PROBLEM AND THAT I SHOULD USE CAUTION WHILE DRIVING MY TRUCK. THIS IS UNACCEPTABLE, AND IF ANYTHING HAPPENS WHILE I AM DRIVING MY TRUCK I WILL INTERN SUE THE CHRYSLER CORPORATION FOR NOT HAVING MY PART AVAILABLE AT MY DEALERSHIP IN A REASONABLE TIME. THE SAFETY OF MY FAMILY IS OF THE UTMOST IMPORTANCE, AND FOR CHRYSLER TO HAVE A RECALL ON SUCH AN IMPORTANT PIECE OF MY VEHICLES OPERATION,AND TO NOT COME THROUGH WITH THE REPLACEMENT PART IS COMPLETELY UNACCEPTABLE. *TR
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) SEVERAL MONTHS AGO AND WAS INFORMED BY THE MANUFACTURER THAT THE PART WAS NOT READILY AVAILABLE. THE CONTACT WAS NOT ADVISED IF THE PART WOULD BECOME AVAILABLE WITHIN A REASONABLE TIME FRAME. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) SEVERAL MONTHS AGO AND STATED THAT THE DEALER INFORMED HIM THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED BUT DID NOT PROVIDE A DATE IN WHICH THE PARTS WERE EXPECTED TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Dodge Ram 1500 → · Every Ram 1500 year → · How the figures are calculated →