2009 Dodge Ram 1500 complaints

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, A LOUD NOISE EMITTED FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT TWO MONTHS LATER, THE NOISE GOT LOUDER AND THE VEHICLE HESITATED BEFORE SHIFTING INTO FOUR WHEEL DRIVE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE REAR AXLE PINION NUT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THERE WAS AN ABNORMAL NOISE UNDERNEATH THE VEHICLE FOLLOWED BY A LOUD BANG. THE CONTACT LOST CONTROL OF THE VEHICLE AND THE REAR WHEELS SEIZED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE VEERED TO BOTH THE LEFT AND RIGHT BEFORE COMING TO A COMPLETE STOP. THE CONTACT NOTICED THAT THE DRIVESHAFT SEPARATED FROM THE REAR AXLE. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE FAILURE MILEAGE WAS 84,000.

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE WAS INVOLVED IN A CRASH AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED UNKNOWN INJURIES, BUT NO MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

ON MY 2009 DODGE RAM TRUCK THE LOW TIRE PRESSURE VALVE SENSORS ARE SECURED TO THE WHEEL WITH A RETAINING NUT. THE VALVE STEM ON THE LOW TIRE PRESSURE SENSOR HAS THREADS THAT GO THREW THE WHEELS AND THEN SECURE WITH THAT RETAINING NUT. THE RETAINING NUT WAS MADE OUT OF ETHER ALUMINUM OR INFERIOR METAL. DURING LAST YEARS EXTREME COLD WEATHER MOISTURE GOT BETWEEN THE TREADS AND THE RETAINING NUT. THE RETAINING NUT ON THE LOW TIRE PRESSURE SENSOR ON THE LEFT FRONT WHEEL OF MY 2009 DODGE RAM CRACKED FROM THE MOISTURE AND COLD WEATHER. WHEN THE NUT CRACKED THE LOW PRESSURE SENSOR FELL OFF INSIDE OF THE TIRE, WHICH CAUSE THE LEFT FRONT TIRE TO START TO GO FLAT. AFTER THE LOW TIRE PRESSURE SENSOR FELL OFF IT WAS DRIVEN THREW THE TIRE BEFORE I COULD APPLY THE BRAKES. THAT ACCELERATED THE TIRE GOING FLAT AND LOSS OF CONTROL OF THE VEHICLE. MY VEHICLE SPUN AROUND CAUSING DAMAGE TO THE REAR BUMPER AND REAR TAILGATE WHEN IT HIT A GUARDRAIL. . THE NUTS CAN NOT BE VISUALLY INSPECTED FOR DEFECTS. DODGE HAS SINCE REDESIGNED THE LOW TIRE PRESSURE SENSOR TO ELIMINATE THE DEFECTED NUT DESIGN. THE NEW LOW TIRE PRESSURE SENSOR DOES NOT HAVE AN RETAINING NUT. THEY ARE HELD IN THE WHEEL THE SAME WAY A REGULAR VALVE STEM IS HELD IN. AFTER THE ACCIDENT I WENT TO THE NEAREST REPAIR SHOP AND FOUND OUT THE OTHER THREE LOW TIRE PRESSURE SENSORS NUTS WERE ALSO DEFECTED. I HAD REGULAR TIRE VALVE INSTALLED SO I COULD CONTINUE MY TRIP. I CONTACTED DODGE TWICE ABOUT THIS PROBLEM. BOTH TIMES THEY DISMISSED MY C

DRIVING ON INTERSTATE TIRE VALVE STEM AND PRESSURE MONITOR BLEW OUT OF TIRE WHEN NUT BROKE CAUSING IMMEDIATE FLAT. VEHICLE WENT OUT OF CONTROL AND ALMOST WENT INTO DITCH. *TR

MY 2009 DODGE RAM 1500 MAKES A LOUD POPPING SOUND WHEN THE HEAT COMES ON OR OFF AND THE WINDOWS DO NOT DEFROST MAKING FOR LITTLE TO NO VISIBILITY. *TR

IT GOT COLD ON THIS MORNING WENT OUT TO START TRUCK. STARTED FINE LIKE ALWAYS DROVE MY WIFE TO WORK SOON AS I PUT TRUCK IN REVERSE MY ABS LIGHT TRACTION CONTROL AND EMERGENCY BRAKE LIGHTS ALL FLASHED ON AT ONCE. TOOK INTO GET BRAKES CHECKED THEY SAID THEY WERE FINE. ALSO HAVE FOUR EXHAUST MANIFOLD BOLTS BROKE FLUSH OFF ON THE BLOCK KINDA BEEN READING A LOT OF PEOPLE HAVE TOO. IS THIS GOING TO BE A RECALL? *JS

AN AIR BAG IS ENCASED IN THE HORN ENCLOSURE. I ATTEMPTED TO BLOW THE HORN AND THE AIRBAG COVER, WHICH IS PART OF THE HORN ENCLOSURE SPLIT. HILL KELLY DODGE OF PENSACOLA, FLORIDA REPLACED THE ASSEMBLY. APPROXIMATELY NOVEMBER, 2014, THE COVER AGAIN SPLIT WHEN I ATTEMPTED TO BLOW THE HORN. DEALER TELLS ME THAT AN AIR BAG IS LOCATED IN THE HORN ENCLOSURE AND THAT TAMPERING WITH THE HORN COVER ASSEMBLY COULD SEVERELY INJURE ME IF THE AIR BAG ACCIDENTALLY DEPLOYS. I HAVE PICTURES TO SEND TO YOU. *TR

DRIVE-SHAFT DROPPED OFF REAR DIFF. AT HIGHWAY SPEED. DIFF. FLUID DRAINED CAUSING THE REAR WHEELS TO SEIZE. I HEARD DRIVE SHAFT START TO DRAG AND HAD A LOSS OF POWER SO I WAS SLOWING DOWN WHEN AT APPROX. 45 MPH REAR WHEELS LOCKED SUDDENLY. I WAS ABLE TO STOP SAFELY BUT WAS BLOCKING AN OFF RAMP FOR THE 2 HOURS IT TOOK TO GET A FLAT BED TO GET THE TRUCK. DEALER SAID PINION NUT CAME OFF. *TR

THE HEATER FAN MOTOR AND WIPERS WOULD NOT WORK DUE TO AN ISSUE WITH THE TIPM COMPUTER. THIS LEAD TO THE WINDOWS FOGGING UP WITH NO MEANS TO CLEAR OTHER THAN PULLING OFF THE ROAD. *TR THIS IS AN ISSUE CURRENTLY UNDER INVESTIGATION AND CONSIDERATION FOR RECALL. THE TIPM COMPUTER WAS ALREADY REPLACED ONCE AT A COST OF OVER $900 TO THE OWNER.

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT THE DEFROSTER FAILED TO CLEAR THE WINDSHIELD. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE HVAC ACTUATOR GEARS WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 78,500.

EVERY TIME THAT ANYONE FUELS THE VEHICLE, IT POURS GASOLINE OUT OF THE FILLER NECK. IT POURS OUT ALL OVER THE SIDE OF THE TRUCK, GROUND, AND SOMETIMES, THE PERSON FUELING THE TRUCK. I HAVE CONTACTED MY LOCAL DODGE DEALER AND THEY INFORMED ME THAT THEY ARE AWARE OF THE PROBLEM, BUT THERE IS NOT A CAMPAIGN TO REPAIR THE ISSUE. THE ISSUE IS A MAJOR SAFETY AND ENVIRONMENTAL HAZARD. *TR

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT WHILE WAITING AT A TRAFFIC LIGHT, THE REAR AXLE LOCKED UP CAUSING THE VEHICLE TO BECOME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE REAR AXLE PINION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 40,000.

RECEIVED IMPORTANT SAFETY RECALL NOTICE IN OCTOBER/NOVEMBER 2013. RECALL DIRECTED TO CONTACT LOCAL DODGE DEALER STARTING JANUARY 6, 2014. WE HAVE CONTACTED LOCAL DODGE DEALER 3 OR 4 TIMES THIS YEAR AND KEEP RECEIVING THE SAME ANSWER. THEY SAY THEY HAVE PARTS ORDERED AND THEY ARE WORKING ON VEHICLES IN THE ORDER IN WHICH THEY ARRIVE. IT HAS BEEN OVER A YEAR NOW AND OUR RECALL ISSUE IS NOT CORRECTED. THE RECALL PROBLEM IS: THE LEFT TIE ROD BALL STUD ON THE TRUCK MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS. THIS COULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING. THIS ISSUE HAS NOT YET HAPPENED, BUT WE HAVE BEEN UNABLE TO CORRECT THE PROBLEM, AND IT COULD STILL HAPPEN. THIS INCIDENT IS SUBMITTED NOVEMBER 24, 2014. *TR

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 50 MPH APPROACHING A STOP SIGN, THE TIRE PRESSURE LIGHT ILLUMINATED AND THE REAR DRIVER SIDE TIRE BLEW OUT. THE FAILURE ALSO OCCURRED ON THE FRONT DRIVER SIDE TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIRE VALVE STEMS WERE CORRODED. AS A RESULT, THE TIRE VALVE STEMS AND THE TIRE PRESSURE SENSOR NEEDED TO BE REPLACED. THE DEALER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,445. UPDATED 12/1914*CN UPDATED 9/25/2015 *JS

GOOD MORNING, MY INCIDENT IS SPECIFICALLY RELATED TO THE TPMS (TIRE PRESSURE MONITORING SYSTEM). ON THE ABOVE STATED DATE, I HAD JUST LEFT WORK AT APPROXIMATELY 8:30AM. I WAS DRIVING SOUTHBOUND ON A STATE HIGHWAY AND HAD JUST ACCELERATED TO APPROXIMATELY 40 MPH WHEN MY TPMS LIGHT FLASHED AND A CATASTROPHIC MALFUNCTION OCCURRED WITH THE VALVE STEM ON THE FROM PASSENGER SIDE TIRE. I WAS BARELY ABLE TO AVOID COLLISION AS I ATTEMPTED TO CONTROL MY VEHICLE AND SAFELY COME TO A STOP ON THE SHOULDER AFTER MY FRONT TIRE IMMEDIATELY AND INSTANTLY BECAME FLATTENED. UPON EXITING MY VEHICLE, I STARTED TO INVESTIGATE THE REASON FOR THE SUDDEN FLAT TIRE. TO MY SURPRISE, MY VALVE STEM WAS COMPLETELY GONE. I WAS ABLE TO HAVE MY VEHICLE TOWED TO A LOCAL GARAGE WHERE THEY REMOVED MY TIRE FROM ITS RIM REVEALING PIECES OF THE SENSOR ON THE INSIDE OF THE TIRE. THE METAL THAT THE VALVE STEM IS MADE OUT OF APPEARS TO BE SOME TYPE OF CHEAP SOFT METAL THAT HAS OBVIOUSLY BECOME CORRODED AND BRITTLE. IT APPEARED THAT THE METAL SUFFERED SOME TYPE OF OXIDATION, POSSIBLY FROM ROAD SALT HERE IN THE NORTHEAST. I IMMEDIATELY HAD THE GARAGE STAFF REMOVE MY OTHER TIRES AND FOUND THE SAME RESULTS ON THE OTHER 3 TIRES. WHEN THE VALVE WAS REMOVED, I PLACED ALL 3 IN BETWEEN 2 FINGERS AND GENTLY SQUEEZED CAUSING 2 OF THE 3 TO CRUMBLE INTO METAL FRAGMENTS. THIS IS VERY UNSAFE TO VEHICLE CONSUMERS AND ALSO A COSTLY REPAIR. I HAVE REPLACED ALL 4 OF MY VALVE STEMS WITH TRADITIONAL RUBBER STEMS UNTIL A SAFER ALTERNATIVE

AFTER DRIVING THE TRUCK AT NORMAL SPEEDS WHEN COMING TO STOPS IT WILL STALL OUT ON YOU HAVE TO PUT IN NEUTRAL AND RESTART THIS HAS ALMOST CAUSED ME TO GET IT FROM BEHIND AND HEAD ON CRASHES AND ALSO WITH MY KIDS AND WIFE DRIVING VERY WORRIED TO LET HER DRIVE IT. *TR

STARTED OUT WITH LOUD KNOCKING NOISE IN DASH EVEN WHEN VEHICLE WAS SHUT OFF, THEN LOST DEFROSTERS AND DASH VENTS A COUPLE DAYS LATER, PROBLEM HAS NOW BEEN REPAIRED BY DEALER UNDER A 2010 RECALL . I TOOK THE VEHICLE IN BACK IN 2010 AND THIS HAD BEEN CHECKED BACK THEN. I'VE READ ON CARCOMPLAINTS.COM WHERE PEOPLE HAD THIS SAME PROBLEM AND WERE CHARGED ANYWHERE FROM $259-$1080.00! *TR

DEFROSTERS STOPPED WORKING IN COLD WEATHER MAKEING TRUCK UNDRIVABLE

THE TIPM (TOTALLY INTEGRATED POWER MODULE) IN THE VEHICLE FAILED RECENTLY DESPITE THE VEHICLE BEING RELATIVELY "YOUNG" IN AGE. THE FAILURE WAS RANDOM AND OCCURRED DURING THE VEHICLE'S NORMAL USE (CASUAL DRIVING). MY UNDERSTANDING IS THAT THIS DEVICE CONTROLS AIR BAGS AND OTHER SAFETY DEVICES. FROM WHAT I READ, THIS IS NOT AN ISOLATED INCIDENT AMONG VEHICLE OWNERS. *TR

THROTTLE IS STUCK WIDE OPEN, WON'T CORRECT... *TR

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE BRAKE LIGHT SWITCH, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

HEAD LIGHTS STOP WORKING, AFTER INSPECTION THE CONNECTORS TO THE LIGHTS ARE MALFUNCTIONING , DEFECTIVE . DURING THE 3 YEAR WARRANTY VEHICLE WAS TAKEN TO DEALER TO REPAIR THIS BUT NOTHING WAS DONE TO REPLACE CONNECTORS , DEALERS CLAIM THAT CONNECTORS WERE CLEAN . PROBLEM STILL EXIST AND LIGHTS BOTH GO ON AN OFF, CONNECTORS ARE CLEAN AND NO CORROSION WAS FOUND, CONNECTORS HAVE TO BE REPLACE IN ORDER TO FIX PROBLEM. IF WIGGLE OR SQUEEZE BY HANDS THEY WORKED EVENDO THEY ARE COMPLETELY INSERTED WITH LOCK IN PLACE . THIS IS A MUST DO WHILE ON THE ROAD AT NIGHT DRIVER GOES BLIND AND CAN AND IT WILL CAUSE AN ACCIDENT. *TR

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AND RESUMED NORMAL OPERATION. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

I RECENTLY PURCHASED A 2009 DODGE RAM 1500 LARAMIE 4WD. UPON PURCHASING IT, I WENT TO THE GAS STATION TO FILL IT WITH FUEL IN ORDER TO DRIVE IT HOME. WITH THE FUEL NOZZLE LOCKED INTO THE AUTO-FILL POSITION, AS THE TANK NEARED FULL AND SHUT THE NOZZLE OFF DUE TO PRESSURIZATION, FUEL SHOT OUT OF THE FILLER SPOT OF THE TRUCK AT LEAST ONE FOOT. FUEL SPILLED ON THE GROUND, DOWN THE SIDE OF THE TRUCK, AND ON MY SHOES. THIS HAS OCCURRED EVERY TIME I FILL THE TRUCK UP AT EVERY GAS STATION, AND I HAVE FILLED UP IN THREE DIFFERENT STATES. EVERYTIME THE PUMP SHUTS OFF DUE TO PRESSURE, IT'S LIKE THE TANK BURPS AND SHOOTS FUEL OUT THE FILLER SPOUT OF THE TRUCK AT LEAST ONE FOOT IN THE AIR, DOWN THE SIDE OF THE TRUCK, AND ALL OVER THE GROUND. I HAVE BEEN EXTREMELY LUCKY NO TO HAVE BEEN STANDING IN FRONT OF THE SPOUT WHEN THE TANK SHUTS OFF. THIS IS AN EXTREME FIRE HAZARD! I HAVE READ MANY FORUMS ABOUT PEOPLE COMPLAINING ABOUT THIS VERY ISSUE, AND THE FIX IS TO REPLACE THE ENTIRE FUEL TANK BECAUSE THERE IS A CHECK VALVE IN THE FUEL TANK THAT HAS FAILED. THIS SHOULD BE A RECALL! *TR

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHILE THE CONTACT ATTEMPTED TO EXIT THE VEHICLE, THE DRIVER SIDE DOOR FAILED TO UNLOCK. THE REAR PASSENGER SIDE DOOR ALSO EXPERIENCED THE FAILURE. IN ORDER TO EXIT THE VEHICLE, THE DRIVER HAD TO USE THE KEY FOB WHILE INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 45,000.

THE HVAC ACTUATOR GEAR HAS MALFUNCTIONED, IT WILL ONLY MAKE A TICKING NOISE WHENEVER I TURN THE TRUCK ON OR OFF. I AM NOT ABLE TO FEEL ANY AIR FROM THE DEFROST OF UPPER AIR VENTS. *TR

TURNED VEHICLE OFF AND BEHIND THE RADIO AND INSTRUMENT PANEL IT BEGAN CLICKING AIR FROM THE A/C UNIT ONLY COME FROM THE FLOOR NO MATTER WHICH SETTING IS SELECT . I CAN HEAR THE VALVE IS TRYING TO CLOSE/MOVE. *TR

I TURNED OFF VEHICLE AND THE AC STARTED CLICKING. ITS THE SWITCH THAT CONTROLS WHERE THE AIRFLOW IS DIRECTED. IT WILL ONLY BLOW OUT AT THE FLOOR, REGARDLESS OF WHAT IT IS SET ON.

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED THREE TIMES ACCORDING TO THE RECALL, BUT THE FAILURE WAS NOT REMEDIED. THE FAILURE OCCURRED FOUR TIMES. THE DEALER STATED THAT THE ACTUATOR RECIRCULATION DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

I HAVE BEEN HAVING TROUBLE WITH THE VALVE STEMS ON THE TRUCK .ONE CRACKED WHILE DRIVING RESULTING IN QUICK TIRE DEFLATION THE OTHER YESTERDAY ,WHILE HAVING A TIRE REPAIRED THE VALVE STEM BROKE WHILE TRYING TO INFLATE THE TIRE.I WAS TOLD BY PROFESSIONALS THAT THIS IS COMMON WITH DODGE BECAUSE THEY USE CHEAP METALS IN THEIR VALVE STEMS.THE STEM WHICH ARE PART OF THE TIRE PRESSURE MONITORING SYSTEM ARE JUST CORRODING AWAY DUE TO SALT OR ROAD CONDITIONS. I`M FILING THIS COMPLAINT TO SEE IF MAYBE DODGE CAN DO SOMETHING ABOUT THIS PROBLEM.THE PART ITSELF IS ABOUT $ 60.00 [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES. THE TECHNICIAN WAS NOT ABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 62,500. UPDATED 10/23/14*CN UPDATED 7/8/2015*JS

THE DRIVERS POWERSEAT LAYS ALL THE WAY BACK BY ITSELF & THIS HAS HAPPENED 4 TIMES & IT DOES IT OVERNIGHT. WHEN I GET IN MY TRUCK THE DRIVERS POWER SEAT IS ALL THE WAY LAYED BACK. SO FAR IT HAS NOT HAPPENED WHILE DRIVING BUT AFTER THIS LAST TIME IT WAS LAYED BACK I AM TAKING IT IN TO THE DEALER BEFORE IT DOES LAY ALL THE WAY BACK WHILE DRIVING. *TR

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE JERKED ACCOMPANIED BY AN ABNORMAL NOISE WITHOUT WARNING. THE VEHICLE COULD BE RESTARTED. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN). THE TECHNICIAN ALSO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED, HOWEVER THE TRANSMISSION WAS NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.

I HAVE BEEN INFORMING GULFGATE DODGE CHRYSLER JEEP INC 7550 GULF FREEWAY HOUSTON, TX 77017 (281)477-6767. OF THE RECALL ON THE REAR AXLE PINION SINCE 2013 AND WE AS OF TODAY HAVEN GOTTEN IT TAKEN CARE UP. NO ONE HAS CALL TO FOLLOW UP. WE HAVE BEEN CALLING THEM ALL WE RECEIVE IS WE WILL CALL WHEN WE GET SOME IN. I WILL BE KEEPING THIS AS A RECORD OF COMPLAINT IN MY FILES. IF THE VEHICLE GETS DAMAGE AND THE CAUSE IS OF THE PART NOT BEING REPLACE WITH BE A HUGE ISSUE WITH US. I WILL NOT IN THE FUTURE BUY ANY OTHER VEHICLE FROM GULFGATE DODGE NOR WILL I REFER THEM TO ANYONE. *TR

THERE WAS A RECALL (N08) ON 09 DODGE RAMS BECAUSE THE PINION NUT COMES OUT AND CAUSES THE DRIVE SHAFT TO FALL OFF. I WAS NOT INFORMED OF THIS RECALL. THE DRIVE SHAFT FELL OFF OF MY TRUCK, SNAPPED IN HALF, AND GOT LODGED IN MY REAR AXEL. THIS RESULTED IN LOSS OF CONTROL OF MY VEHICLE AND NEARLY CAUSED AN ACCIDENT. I CONTACTED THE CHRYSLER GROUP AND WAS TOLD THAT EVEN THOUGH IT WAS A RECALL, I HAD TO PAY OUT OF MY OWN POCKET TO HAVE IT TOWED TO A DEALERSHIP. I WAS ALSO TOLD ON 7/29/2014 THAT THEY WON'T REPAIR A RECALL, BECAUSE MY VEHICLE IS NO LONGER UNDER WARRANTY. THE SERVICE TECHNICIAN AT THE DEALERSHIP CONFIRMED THAT THE INCIDENT OCCURRED BECAUSE OF THE N08 RECALL, BUT CHRYSLER DENIED TO HAVE IT FIXED. *JS

MY HUSBAND WAS TAKING OUR FAMILY TO GET SCHOOL SUPPLIES WHEN WE HEARD A NOISE, I SEEN SOMETHING COME FROM UNDER THE TRUCK ( HE WAS ONLY GOING 35MPH) IN THE PASSENGER MIRROR AND I TOLD HIM TO PULL OVER. UPON DOING SO HE WAS HAVING A HARD TIME WITH THE BRAKES BUT HE MANAGED TO PULL THE TRUCK INTO A PARKING LOT. UPON EXAMINING HIS TRUCK WE SEEN THAT THE DRIVE SHAFT WAS SPLIT IN HALF, HIS MUFFLER WAS BROKEN OFF AND THE DRIVE SHAFT WAS STUCK IN-BETWEEN MY BACK BRAKES. HE CALLED CHRYSLER AFTER LOOKING UP REPAIRS AND FOUND OUT THAT THERE WAS A RECALL ON HIS TRUCK FOR THIS VERY PROBLEM WITH THE BOLT COMING OUT. HE SPOKE WITH A WOMAN NAMED HELEN (WOULD NOT GIVE HER LAST NAME NOR EXT NUMBER) AND SHE TOLD HIM TO HAVE HIS TRUCK TOWED TO THE DEALERSHIP WHICH HE DID. TODAY HE IS GETTING THE GO AROUND AND IS BEING TOLD THAT HE HAD TO PAY FOR SOMETHING THAT FALLS ON THE MANUFACTURER. THE GENERAL MANGER TOLD HIM THAT THE WOMAN HELEN DID NOT FILE IT AS A RECALL THAT IT WAS A WARRANTY ISSUE. I DON'T UNDERSTAND WHY SHE DID THAT AND WHY THEY ARE ACTING LIKE THIS. HE DID NOT RECEIVE ANYTHING IN THE MAIL ABOUT A RECALL ON HIS TRUCK. WE LATER FOUND OUT THAT WHAT HE PAID FOR OUT OF POCKET FOR ELECTRICAL WAS ALSO A RECALL. NO ONE HAS DONE AN AUTHORIZATION TO FIX HIS TRUCK NOR HAVE ANSWERS. MY FAMILY COULD HAVE BEEN KILLED AND OTHERS COULD HAVE BEEN KILLED OF INJURED DUE THESE PARTS COMING OFF HIS TRUCK. I WOULD LIKE FOR MY HUSBAND TO GET HIS TRUCK FIXED AND BE COMPENSATED FOR WHAT HE HAS PAID FOR (TOW

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT HE BELIEVED THAT THE AIR ACTUATOR FAILED BECAUSE THE AIR AND HEATING TEMPERATURE WAS NOT ADJUSTING UPON USING THE SELECTIVE KNOB. THE CONTACT ALSO HEARD A KNOCKING SOUND IN THE DASHBOARD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION, DIAGNOSIS AND REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE BRAKES FAILED. THE BRAKE PEDAL WAS APPLIED AND TRAVELED TO THE FLOORBOARD CAUSING THE CONTACT TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED OF THE INCIDENT. THE FRONT PASSENGER NEEDED STITCHES TO THE FOREHEAD WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,506. UPDATED 9/18/14*CN THE CONSUMER STATED SHE HIT HER HEAD ON THE WINDSHIELD CAUSING IT TO CRACK. THE FAILURE CAUSED A FOUR CAR PILE UP. THE CONSUMER RECEIVED A CONCUSSION AND SPLEEN DAMAGE. THE CONSUMER HAD HOME PHYSICAL THERAPY. UPDATED 2/11/2015 *JS

HEATER STOPPED WORKING , THE BLEND DOORS ARE BROKEN , NO HEAT OR DEFROST . *TR

I HAVE BEEN TRYING TO GET THE PINION NUT REPLACED, AS PER THE RECALL NOTICE FOR MY 2009 DODGE RAM 1500, FOR THE LAST 6 MONTHS. EVERY TIME I CALL THE DEALER, THEY TELL ME THAT THEY DO NOT HAVE THE PART. I CALLED TODAY (7-11-2014) AND WAS TOLD AGAIN THAT THEY DID NOT HAVE THE PART. THEY TELL ME THAT THE MANUFACTURER IS ONLY SENDING THEM ONE PART PER 7 DAYS. LUCKILY, I HAVE NOT HAD ANY PROBLEM YET, BUT WOULD SURE LIKE TO HAVE THIS PROBLEM REMEDIED. THE DEALER IS AUTO NATION SPRING. VERY DISGRUNTLED CUSTOMER. *TR

1. I RECEIVED A RECALL FROM NHTSA FOR MY TRUCK, AS DESCRIBED ABOVE 2. I CALLED AUTO NATION CHRYSLER DODGE JEEP IN SPRING, TEXAS FOR AN APPOINTMENT ON OR ABOUT JUNE 20 3. THE SERVICE PERSON TOLD ME HE WOULD CALL ME BACK TO MAKE AN APPOINTMENT WHEN HE GOT THE PART 4. THE RECALL IN QUESTION IS REAR AXLE PINION NUT N08/NHTSA 5. AFTER RECEIVING NO CALL-BACK, I CALLED AUTO NATION CHRYSLER DODGE JEEP IN SPRING AGAIN, ON JUNE 27. THE TECHNICIAN TOLD ME THE PART WAS BACK-ORDERED AND THEN HUNG UP ON ME. 6. ON JULY 10, I TRIED AGAIN, THE TECHNICIAN TOLD ME MY NAME MIGHT BE ON THE LIST BUT THAT HE DID NOT HAVE ACCESS TO THE LIST. 7. ON JULY 11, I GOT A CALL, WHICH I HAVE RECORDED, TELLING ME THE PART IS BACK-ORDERED AND WILL NOT BE AVAILABLE FOR MONTHS OR MAYBE EVEN ONE YEAR. 8. ON JULY 11, I CALLED TOMBALL TEXAS DODGE AND THEY TOLD ME THE PART IS READILY AVAILABLE AND THAT I SHOULD DRIVE UP ON MONDAY, JULY 14, AND THEY WOULD TAKE CARE OF IT IMMEDIATELY. *TR

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V474000 (POWER TRAIN) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE DEALER WAS UNCERTAIN WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT WHILE SEATED ON THE FRONT PASSENGER SIDE, HE ATTEMPTED TO REMOVE THE KEY FROM THE IGNITION AND THE VEHICLE ACCELERATED INDEPENDENTLY WHILE IN PARK. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 109,000. THE VIN WAS NOT AVAILABLE.

AIR CONDITIONING AND OR HEATER BLOWS AIR INSIDE HEATING COOLING SYSTEM BUT DOORS TO DIRECT IT TO ITS DESTINATION DO NOT OPEN, DEFROSTER AND HEATING SYSTEM DOES NOT WORK, ICE AND SNOW BLOCK WIDOW VISION. REPAIRS HAVE BEEN FRUITLESS. THIS SITUATION BEGAN AT THE SAME TIME AS THE RECALL ON IT AND HAS PERSISTED SINCE 2009. MY LATEST TRIP FOR REPAIRS HAVE ALSO PROVED FRUITLESS AND NOW HAVE TO PAY A FEE FOR REPAIRS THAT DO NOT WORK. *JS

WHILE DRIVING DOWN THE ROAD THE HEAD LIGHTS (LOW AND HIGH) WILL GO OFF AND COME ON. IT IS A SAFETY HAZARD AND NEEDS TO BE ADDRESSED. I HAVE REPLACE THE BULBS BUT IT IS STILL DOING IT. MAY BE AN ISSUE WITH THE HARNESS PLEASE ADDRESS THE PROBLEM. *TR

ON 3/17/2014 SAFETY RECALL NHTSA 13V-038 WAS COMPLETED ON THE VEHICLE BY A CHRYSLER AUTHORIZED SERVICE CENTER. WEEK OF 6/29/14 (ON 2 SEPARATE ROAD TRIPS) THE REAR AXLE SEIZED WHILE VEHICLE WAS UNDER MOTION. ON 7/1/2014 VEHICLE WAS RETURNED TO SAME SERVICE CENTER WITHOUT FURTHER INCIDENT. THE INCIDENT INFO & SAFETY CONCERNS WERE RELAYED TO SERVICE REP. THAT AFTERNOON WAS CALLED BY SERVICE REP & TOLD (PARAPHRASING) "IT'S NOT DOING IT NOW. COME GET IT. BRING IT BACK IF IT HAPPENS AGAIN." I REFUSE TO PICK UP VEHICLE. IT REMAINS AT SERVICE CENTER AS THEY KEEP TRYING TO GET IT TO DO "IT". 7/3/2014 I CONTACT CHRYSLER 800-247-9753 (CASE #25262149) EXPRESSED ALARM TO "AGENT" THAT "RECALL" DID NOT CORRECT FAILURE OR ITS POTENTIAL. AGENT CONTACTED SERVICE PROVIDER. AGENT RETURNED TO ME W/RESPONSE ECHOING & SUPPORTIVE OF SERVICE PROVIDER. "IT'S NOT DOING IT NOW. IS THERE ANYTHING ELSE I CAN DO FOR YOU?" IN FRUSTRATION I SAID, "I AM SPEECHLESS... CLEARLY YOU ARE AT THE END OF YOUR 'SCRIPT'..." (I WAS WRONG) THE CHRYSLER AGENT RESPONDED "I AM NOT AT THE END OF MY SCRIPT! I CAN STILL OFFER YOU MONETARY OR TANGIBLE COMPENSATION!" I SAID, "FOR WHAT? YOU SAID THERE IS NO PROBLEM." (END OF CONVERSATION) HOW CAN SUCH A THING BE MEASURED? EVEN MORE THAN HAVING MY VEHICLE RESTORED TO MY CONFIDENCE AND POSSESSION, I WOULD ESPECIALLY LIKE TO KNOW THAT THE THREAT OF BODILY INJURY OR LOSS OF LIFE TO ANYONE (RESULTING FROM THE DODGE RAM DIFFERENTIAL PINION NUT (OR NOT) FAILURE) TRULY DOES NOT EXIST. DI

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT WHEN SERVICING THE VEHICLE, IT WAS ADVISED THAT THE FRONT PASSENGERS SIDE WHEEL BEARING HUB NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,853 AND THE CURRENT MILEAGE WAS 74,137.

TRANSMISSION STICKS IN 4TH GEAR HAVE TO PULL OVER, TURN OFF TRUCK FOR 5 SECONDS AND RESTART. MOTOR USES NUMBER OF QUARTS OF OIL A DAY WITH NO SIGN OF LEAK. *TR

THE LEFT REAR TIRE SUDDENLY WENT FLAT DRIVING ON INTERSTATE 35W AT 70 MILES PER HOUR. THE DRIVER WAS ABLE TO KEEP THE PICKUP TRUCK UNDER CONTROL UNTIL STOPPING ALONG SIDE THE FREEWAY. THE SCHRADER TIRE STEM HAD LOST ITS OUTER LOCKING DEVISE AND THE MONITOR WAS INSIDE THE TIRE. AFTER REMOVING THE TIRE THE MONITOR STYLE STEM WAS LOCATED IN THE TIRE AND WHAT WE FOUND WAS VERY DISTURBING. THE THREADS WHICH HOLD THE STEM IN PLACE WERE TOTALLY FILLED IN WITH CORROSION......NO THREAD LEFT TO HOLD THE STEM IN PLACE. THIS MAY EXPLAIN WHY CARS ARE SUDDENLY LOSING CONTROL AND GOING INTO ONCOMING TRAFFIC. I HAD JUST HAD MY TIRES ROTATED ABOUT 400 MILES AGO OR THE FLAT COULD HAVE HAPPENED WITH A FRONT TIRE WHICH WOULD HAVE BEEN MUCH WORSE. I NOW NEED TO REMOVE THE OTHER THREE TIRES AND HAVE THEM INSPECTED AT A COST OF ANOTHER $101.00 EACH WHEEL OR REMOVE THE MONITORS AND TO BACK TO THE SAFE AND PROVEN RUBBER STEMS. THIS IS VERY SERIOUS. *TR