2009 Dodge Ram 1500 complaints

WE JUST GOT THE RECALL LETTER ON RECALL NO8 LITTLE LATE SINCE THE TRADE BONUS IS EXPIRED. NICE SINCE I HAVE BEEN LOOKING FOR A NEW TRUCK SINCE NOVEMBER SPENT THIS WEEK TALKING WITH FCA THEY WILL DO NOTHING THEY ARE RUDE. WHEN I ASK WHAT TO DO IN WRECK AND KILL THEY SAID WHAT EVER

RIGHT SIDE MANIFOLD LEAK BOLTS ARE BROKE AND NEED TO BE REPLACE BECAUSE OF WEAK BOLTS USED TO SECURE THE MANIFOLD. THIS HAPPENED WHEN TRAVELING ON THE HIGHWAY NEARLY CAUSING A ACCIDENT.

WAS COMMUNICATING WITH FCA FOR BUYBACK UNDER N08 RECALL. WAS REFERED TO DEALER, AND DEALER REQUESTED PERSONAL LOAN INFORMATION BEFORE THEY WOULD TAKE ACTION. THIS ALERTED ME THAT THEY WERE TRYING TO FIND OUT THE DEBT SO THEY COULD LOW BALL THEIR OFFER. THEY WERE PRESSURING ME TO TRADE AT BLACKBOOK VALUE. AM DEALING WITH SPOUSE WITH CANCER AND WAS NOT INFORMED OF A EXPIRATION FOR BUYBACK. TRUCK IS NOW SITTING IN DRIVE WITH AXLE LOCK CONDITION. I FEEL I HAVE THE WORST CASE SCENARIO WITH THIS AND REQUEST EXPEDIENT ASSISTANCE FROM YOUR OFFICE. HAVE NOW LOST $15K VALUE IN THIS. WILL CONSULT LEGAL REPRESENTATION. A PERSONAL RESPONSE FROM YOUR OFFICE WOULD BE APPRECIATED. FCA CLAIMS BUYBACK ENDED 1/4/2016 EVEN THOUGH I HAD A BALL PARK OFFER FROM THEM AND APPARENTLY THEY WILL NOT HONOR THE OFFER.

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHILE DRIVING 35 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT STATED THAT THE PINION NUT BECAME LOOSE, WHICH CAUSED THE DRIVESHAFT TO SEPARATE FROM THE VEHICLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE VEHICLE WAS TOWED TO THE OWNER'S RESIDENCE. THE DEALER WAS NOTIFIED OF THE FAILURE. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED OR REPURCHASED UNDER THE FCA CONSENT ORDER; HOWEVER, THE MANUFACTURER REFUSED TO REPURCHASE AN UN-REMEDIED VEHICLE. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WOULD NOT BE INSPECTED UNTIL THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHEN THE VEHICLE WAS STARTED, THE WINDSHIELD STARTED TO FOG. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT HVAC BLOWER DOOR AND MOTOR HVAC HEAD UNIT NEED TO BE REMOVED AND REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,750.

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, A LOUD HUMMING NOISED WAS HEARD COMING FROM THE VEHICLE. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR DIFFERENTIAL HAD FAILED AND NEEDED REPLACEMENT. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 12V474000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,105.

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHILE DRIVING 60 MPH IN INCLEMENT WEATHER, BOTH HIGH AND LOW BEAM HEADLAMPS FAILED TO ILLUMINATE. THE CONTACT INDEPENDENTLY REPLACED THE BULBS; HOWEVER, THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE (TIPM) NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIPM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000.

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 88,000. PARTS DISTRIBUTION DISCONNECT.

I BOUGHT MY TRUCK IN 2010 AND A YEAR INTO OWNING THE TRUCK I STARTED HEARING A LOUD KNOCKING SOUND AND MY HVAC STARTED MESSING UP, DEFROST OR HEAT WOULDN'T WORK, IT WOULDN'T BLOW WHERE I TOLD IT TO BLOW, ETC...I CALLED DODGE AS THERE WAS A RECALL FOR THIS AND THEY STATED IT WAS ALREADY FIXED SO I HAD TO FIX IT ON MY OWN. I BOUGHT ALL THE PARTS AND 3 NEW ACTUATORS AND HAD IT REPAIRED. NOW, IT'S HAPPENING AGAIN. IT'S WINTER TIME AND THE DEFROST DOESN'T WORK AND I SHOULDN'T HAVE TO PAY TO HAVE THIS REPAIRED AGAIN, OBVIOUSLY SOMETHING IS WRONG WITH HOW THEY ARE REPAIRING THESE OR A PROBLEM WITH THE ACTUAL PARTS THEY ARE PUTTING IN. THIS SHOULDN'T HAPPEN 3 TIMES IN ONE VEHICLE. THERE ARE MANY COMPLAINTS ABOUT THIS ONLINE SO IT'S NOT JUST MY TRUCK THAT'S HAVING THIS ISSUE. I KNOW DODGE IS IN ANOTHER SITUATION WITH RECALLS ON THE DODGE TRUCKS AND I BELIEVE THE HVAC RECALL NEEDS ANOTHER LOOK TO SEE IF THESE WERE NOT REPAIRED INCORRECTLY OR HAVE DEFAULTED PARTS THAT WE KEEP SHELLING OUT MONEY FOR.

ON 1/18/16 AT 1330 HRS, WHILE DRIVING TO WORK I HEARD A FAINT WHISTLE UPON DECELERATION. WHEN I WAS DRIVING HOME AT 0030 HRS, THE FAINT WHISTLE GREW LOUDER AND LOUDER. ALL OF A SUDDEN, THERE WAS A LOUD BANG AND THE REAR OF MY TRUCK LOCKED UP. I WAS ONLY TRAVELING 35MPH AND LUCKY ENOUGH TO MAINTAIN MINIMAL CONTROL ENOUGH TO PULL OFF MOSTLY ON THE SHOULDER OF THE ROAD. THE LOCAL PD CALLED FOR THEIR DUTY TOW TO TOW MY VEHICLE AS THE DRIVE-SHAFT WAS SITTING ON THE ROAD HANGING FROM THE TRANSMISSION. CALLED THE DEALERSHIP AFTER SPEAKING WITH CHRYSLER, WHO TOOK MY THE INFO ON MY SITUATION, AND THEY STATED THAT THEY COULD NOT "GET MY VEHICLE IN FOR 2DAYS AT LEAST." AFTER EXPLAINING AGAIN TO THE LOCAL CHRYSLER DEALERSHIP THAT THE DRIVESHAFT WAS ON THE GROUND BETWEEN THE REAR TIRES- WHICH ARE LOCKED UP, HE STATED "SO YOU DON'T THINK YOU CAN DRIVE THE VEHICLE IN-WILL IT HAVE TO BE TOWED?" LUCKLY, I WAS TRAVELING ON A STRAIGHT STRETCH OF ROAD AND ONLY GOING 35MPH!!! HAD THIS HAPPENED ON ANOTHER PART OF THE ROAD AND THE OUTCOME WOULD HAVE BEEN MY CHILDREN VISITING IN THE HOSPITAL - OR WORSE!

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 55 MPH, THE FRONT END OF THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEARS AND PITMAN ARM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

TAKATA RECALL MY 2009 DODGE RAM AT 45TO70 MPH WHEN CROSSING ABRIDGE OR HITTING A SMALL BUMP WITH EITHER LEFT OR RIGHT TIRE MY VEHICLE WILL JUMP TO THAT SIDE OF THE ROAD IVE HAD IT TO THE CHRYSLER DEALER ,THEY SAID THAT NOTHING IN LOOSE OR WORN AND HANENT HAD ANY PROBLEMS EXCEPT WITH THE 2500AND3500RAMS DOING THESE THINGS ,I LOVE MY DODGE BUT IM AFRAID ITS GOING TO JUMP OVER INTO INCOMING TRAFFIC AND HURT ME OR SOME ONE ELSE .WHAT CAN I DO?

THIS VEHICLE IS LISTED IN THE BUYBACK PROGRAM DUE TO REAR AXLE PINION NUT DEFECT. WAS OFFERED BLACKBOOK VALUE TO TRADE AND LOW BLUE BOOK TRADE VALUE FOR BUYBACK. VEHICLE EXCEEDS ALL CONDITION REQUIREMENTS. CHRYSLER HAS DEMANDED TO KNOW MY DEBT VALUE BEFORE APPRAISAL. FCA IS STALLING AND TRYING TO CAPITALIZE A PROFIT MARGIN ON MY TRUCK. DEALER USED PRESSURE TACTICS FOR PROCESS, STATED PROCESS WOULD TAKE EXTENDED PERIOD OF TIME AND I SHOULD TRADE IT IN OR LET THEM REPAIR. HAVE RECEIVED 2 TRADE OFFERS FOR WHOLESALE VALUE, FROM 2 DIFFERENT FCA DEALERS. THE REAR AXLE HAS NOW LOCKED UP ONCE WHILE BACKING OUT OF A PARKING SPACE AT MY WORKPLACE, 1800 NORTH FRUITRIDGE AVE, TERRE HAUTE, IND. I WAS ABLE TO GET UNSEIZED AND HOME. UNABLE TO DRIVE DUE TO SAFETY ISSUE. FCA STATED THEY REQUIRED 3RD PARTY APPRAISAL BUT WILL NOT PROCEED UNTIL I RELEASE MY DEBT VALUE AND ACCOUNT NUMBER TO THEM. THIS IS AN OUTRAGE! I EXPECT THEY WILL DE-VALUE MY TRUCK AS TO BE LESS THAN I OWE, THEREBY MAKING A BUYBACK IMPOSSIBLE AND FORCING ME TO LET THEM REPAIR HALF OF THE ISSUES WITH THIS TRUCK! I WILL BE LOSING ABOUT $8K FROM RETAIL VALUE. $ WHICH THEY ARE TRYING TO PROFIT FROM SELLING A DEFECTIVE PRODUCT. IS THIS WHAT YOU ARE ALLOWING? I DON'T THINK SO. IN ADDITION TO REAR AXLE, THERE WAS A BLEND DOOR ACTUATOR RECALL WHICH THEY CLAIM IS RESOLVED. IT IS NOT! THE TRUCK'S HEATING SYSTEM DOES NOT WORK. THE BUYBACK OFFER GIVEN WAS FOR $19025.00 PLUS $1903 FOR 10% REPURCHASE, FOR A TOTAL OF $20928.00, BUT PENDING

IGNITION SWITCH INTERMITTENTLY RELEASES KEY DISCONNECTING ALL POWER TO CONTROL AND SAFETY FUNCTIONS INCLUDING, BUT NOT LIMITED TO, POWER STEERING, POWER BRAKES, LIGHTS, AND AIRBAGS.

FUEL TANK STRAPS HAVE RUSTED OUT ONLY RUST ON WHOLE TRUCK DODGE WILL NOT COVER . THIS IS A MANUFACTURES DEFECT AND DODGE SHOULD BE HAVE TO FIX THE PROBLEM AT NO COST TO CONSUMER....UPDATED 08/10/17 *BF *CN

OUR TRUCK BEGAN STALLING THE ENGINE AT LOW SPEEDS IN DEC. 2015, I CHANGED ALL 16 SPARK PLUGS THINKING THIS WOULD FIX THE ISSUE, IT DIDN'T. ABOUT 2 WEEKS AFTER THIS STARTED, I WAS TRYING TO UNLOCK THE TRUCK WITH THE KEY FOB FOR A SHORT TRIP INTO TOWN. THE HEADLIGHTS WOULD FLASH, BUT THE DOORS WOULD NEITHER LOCK OR UNLOCK WITH THE FOB. I OPENED THE DOOR WITH THE KEY AND STARTED THE ENGINE. THE IDIOT LIGHTS FOR THE AIR BAGS AND THE TRACTION CONTROL WERE BOTH ILLUMINATED. WE HAD NEVER HAD ANY ISSUES WITH ANY OF THIS PREVIOUSLY. NEXT, I TRIED TO LOCK THE DOORS FOR THE TRIP, USING THE PDL SWITCH AND FOUND IT TO BE INOPERABLE. ALSO NOT WORKING WERE THE PW, HVAC SYSTEM, HORN, AND WINDSHIELD WIPER SYSTEM. THIS WAS SO VERY STRANGE THAT I GOOGLED THESE SYMPTOMS AND DISCOVERED THE TIPM, TOTALLY INTEGRATED POWER MODULE, FOR THESE VEHICLES ARE FAILING AT AN ALARMING RATE. THANK GOD THAT MY WIFE DIDN'T STALL THIS TRUCK IN A HIGHWAY DRIVING SITUATION AND BECOME THE VICTIM OF THIS KNOWN AND DOCUMENTED SAFETY FLAW IN THESE VEHICLES. FIAT/CHRYSLER NEEDS TO STEP UP TO THE PLATE AND REPAIR THESE VEHICLES BEFORE LIVES ARE DESTROYED DUE TO THIS DEFECT.

SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE DATE REPORTED JULY 09, 2009 NHTSA REFERENCE #10030926 TSB REFERENCE #TSB-09-041 DESCRIPTION: CHRYSLER: DODGE-APPROXIMATELY 125,182 VEHICLES, EQUIPPED WITH ESP SALES CODE (BNB ) HAVE A CONDITION THAT MAY SET THE ABS, ESP, AND/OR BASE BRAKE WARNING LAMP ON IN THE CLUSTER WITH CODE C2200. MY TRUCK, WITH THE ABOVE VIN NUMBER HAS EXPERIENCED THIS ISSUE. MY VIN IS NOT LISTED ON THE RECALL LIST, BUT IS EXPERIENCING THE PROBLEM LISTED ABOVE AS A RECALL. MY TRUCK IS EXPERIENCING INTERNAL MODULE FAILURE AS STATED BY THE SERVICE TECHNICIAN AND THE ABS SYSTEM DOES NOT ENGAGE. THIS VIN WILL REQUIRE A NEW ABS MODULE FOR THE ABS TO FUNCTION CORRECTLY.

PASSENGER SIDE HEADLIGHT INTERMITTANTLY FAILS, BUT BULB IS OK. WINDOWS INTERMITTANTLY ROLL THEMSELVES DOWN. KEY(FOB) GETS STUCK IN RECEPTICALE. PASSENGER SIDE WINDSHIELD SPRAYER DOES NOT SPRAY WATER.

FIRST OF ALL, THIS IS A 2014 RAM TRUCK 1500 LONGHORN CREW PICKUP.THE VEHICLE WAS IN MOTION AND THE FRONT RIGHT TIRE COMPLETLY FELL OFF AND THE STEERING KNUCKLE WAS SHEERED OFF !

MY 2009 DODGE RAM 1500 GAS TANK ALMOST FELL OUT CAUSING ALMOST AN EXPLOSION OF TANK. REASON: THE TANK IS HELD IN BY TWO METAL STRAPS ONE SIDE IS ATTACH TO A FRAME BOLT THE OTHER SIDE OF THE STRAP IS A T SHAPE THAT SLIDES INTO A T SLOT IN THE FRAME NOW WHAT HAPPEN IS THE T SECTION PULLED RIGHT THROUGH THE FRAME CAUSING THE TANK TO DROP ALMOST TO THE ROAD THE REMAINDER OF THE STRAP WAS HITTING THE DRIVESHAFT CAUSING SPARKS IF THE PLASTIC TANK HIT THE GROUND IT COULD EXPLODE. DODGE REP HAD MENTION TO ME THIS IS A COMMON ISSUE. SO I THINK THERE SHOULD BE A RECALL ON THIS ISSUE...UPDATED 08/07/17 *BF *CN

K17 RECALL DIAGNOSIS FOR THE RIGHT TEMPERATURE ACTUATOR WAS PERFORMED AT SOUTH POINTE CHRYSLER DODGE IN TULSA, OK. I SPOKE WITH MARLA AT THE CHRYSLER SCA CUSTOMER SERVICE CENTER. MY CASE NUMBER IS 28251650. MARLA WAS VERY HELPFUL BUT SHE TOLD ME THAT CHRYSLER WILL NOT COVER THE REPAIR COST. THE ENTIRE HVAC MUST BE REMOVED IN ORDER TO REPLACE THE RIGHT TEMPERATURE ACTUATOR.

VEHICLE DUCKS UPON GOING OVER RUFF SPOTS MOMENTARILY LOOSING CONTROL IN THE ROAD, BUT DRIVES FINE OVER SMOOTH SURFACES

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE DASHBOARD AND AFTERWARDS THE DEFROST BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED APPROXIMATELY TWO YEARS LATER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

TOTALLY INTEGRATED POWER MODULE (TIPM) HAS BEEN DANGEROUS. ALL FOUR WINDOWS WENT DOWN WHILE TRUCK WAS UNATTENDED AND LOCKED SEVERAL TIMES. WE REPLACED THE EXPENSIVE TIPM AND CAR STOPPED DOING THAT. A FEW MONTHS LATER, WE FOUND OUT THAT JUST ONE ELECTRICAL ITEM CAN CAUSE THE ENTIRE TIPM BURN OUT THAT AFFECTS ALMOST EVERYTHING IN THE CAR. FOR US IT WAS THE BACKUP CAMERA THAT HAD A SHORT. IT CAUSED AIR BAGS, SEAT BELT SAFETY, WINDSHIELD WIPERS, DEFROST/FAN, BACKUP CAMERA, LOCKS NOT TO WORK. DEALERSHIP HAD TO REPLACE TIPM AGAIN. WE ALSO BELIEVE THE TIPM MAY HAVE HAD SOMETHING TO DO WITH OUR TRANSMISSION LOCKING INTO GEAR.

WHILE DRIVING VEHICLE I HEARD OCCASIONAL SCRAPING NOISE AND HAD OTHER VEHICLES FLASH LIGHTS AT ME. I PULLED OFF THE ROAD IN THE 1ST SAFE AREA AND FOUND FRONT OF FUEL TANK HANGING DOWN APPROXIMATELY 8 INCHES AND THE FRONT RETAINING STRAP DISCONNECTED. I THOUGHT THE STRAP HAD DISCONNECTED BUT UPON FURTHER INSPECTION BY MY MECHANIC FOUND THAT THE FRAME WAS ROTTED THROUGH WHERE THE STRAP ATTACHES. MECHANIC STATES THAT I WAS LUCKY NOT TO LOSE THE TANK, POOR DESIGN AND THAT THIS SHOULD NOT HAPPEN TO A 6.5 YEAR OLD TRUCK. I CONTACTED DEALER AND WAS TOLD IT WAS NOT COVERED BY WARRANTY. SUGGESTED I CONTACT CHRYSLER. CHRYSLER SAYS THEY CANNOT HELP EVEN THOUGH OBVIOUS SAFETY CONCERN. MY RAM 1500 IS MY EVERY DAY VEHICLE. I DO NOT USE IT FOR WORK OR PLOW WITH IT. TRUCK HAS BEEN WELL CARED FOR. DESIGN NEEDS TO BE INVESTIGATED.

ALL MY INFORMATION HAS BEEN RECEIVED FOR THE BUYBACK PROGRAM;I HAVE SIGNED THE OFFER FORM FROM DODGE AND SENT IT BACK IN,EVEN THOUGH THE OFFER WAS BASED ON A TRADE IN VALUE, PLUS 10%,AND PER THE AGREEMENT WITH THE NHTSB,IT IS SUPPOSED TO BE BASED ON THE FAIR MARKET VALUE OF THE SELLING PRICE,NOT TRADE IN VALUE SINCE TRADE IN VALUE IS SIGNIFICANTLY LESS THAN THE SELLING PRICE.I HAVE BEEN TOLD EVERY TIME I HAVE CALLED THE BUYBACK DEPARTMENT THAT MY CHECK IS "PROCESSING".FINALLY,ON MONDAY,NOV 9TH,A SUPERVISOR WITH THE FCA BUYBACK DEPARTMENT(WHICH I UNDERSTAND IS A THIRD PARTY CALL CENTER AND NOT DODGE)EXPLAINED THAT DODGE HAS NOT RELEASED ANY CHECKS AT ALL TO ANY CUSTOMERS WHO HAVE CHOSEN THE BUYBACK OPTION.I WILL NO LONGER DRIVE A VEHICLE THAT HAS A DANGEROUS OPEN RECALL.SINCE I AM CHOOSING TO HAVE MY VEHICLE BOUGHT BACK,I DO NOT HAVE THE OPTION TO HAVE THE VEHICLES RECALL FIXED.SINCE DODGE WILL NOT TREAT THIS MATTER WITH ANY URGENCY WHATSOEVER,I WILL TAKE PRECAUTIONARY MEASURES ON MY OWN BEHALF SO THAT MY CHILDREN AND I DO NOT GET KILLED/INJURED BECAUSE OF DODGES NEGLIGENCE. I'M NOT GOING TO CONTINUE TO SPEND MONEY,DRIVE A DANGEROUS VEHICLE,AND PUT MYSELF,MY FAMILY,AND OTHERS AT RISK BECAUSE DODGE IS DRAGGING THEIR FEET ON THIS AND NOT TAKING THE RULING FROM THE NHTSB SERIOUSLY.I WILL BE PREPARED TO MEET AT THE DEALERSHIP TODAY.IVE ASKED FOR A DATE,ANY DATE THEY WILL HAVE THE CHECK FOR THE VEHICLE AND WHEN I CAN MEET TO HAVE THIS TRUCK BOUGHT BACK,BUT HAVE HEARD NOTHING.DODGE

THE HEATER/AC CONTROL MODULE WENT OUT ON THE VEHICLE. I BROUGHT IT IN TO MY MECHANIC ON 9/24/15 HE CHECKED WITH THE DEALER THEY SAID THE PART IS ON BACK ORDER AND THERE ARE 59 BACK ORDERS OF THIS PART IN FRONT OF MINE. THEY SAID IT WOULD BE IN ON 11/9/15. ON 11/9/15 MY MECHANIC INQUIRED AND FOUND THE PART DELAYED NOW UNTIL 12/2/15. THIS IS A CRUCIAL ELEMENT AS I DO NOT HAVE DEFROST CAPABILITIES AND THE AUTOMATIC LIGHTS DO NOT COME ON. IN RAINY WEATHER AND NOW AS WE ARE HITTING WINTER THIS IS A SAFETY HAZARD. FOR T HERE TO BE 59 OF THESE PARTS ON BACKORDER TELLS ME THERE IS AN ISSUE WITH THIS PART. THE 2009 DODGE RAM HAS HAD QUITE A FEW SERIOUS RECALLS. I WANTED THIS TO BE OUT THERE SO NHTSA KNOWS THE CUSTOMER SERVICE DODGE ISNT PROVIDING THEIR CUSTOMERS OR THEIR LACK OF REGARD FOR THIS SAFETY ISSUE

WHILE DRIVING THE RETAINER THAT HOLDS THE VALVE STEM IN PLACE CRACKED AND CAUSED THE TPMS SENSOR TO FALL INTO THE TIRE CAUSING THE TIRE TO GO FLAT. AFTER CHECKING I FOUND ALL THE OTHER RETAINERS WERE CRACKED AND CORRODED. AFTER CHECKING INTO THE MATTER, I FOUND THAT OTHER CHRYSLER VEHICLES AROUND THAT YEAR ARE HAVING THE SAME ISSUE. I ALSO FOUND THAT CHRYSLER STOP USING THOSE PARTICULAR TPMS SENSORS AFTER ONLY A SHORT TIME. I CALLED THE DEALER AND THEY STATED THAT THERE IS NO RECALL AND THAT I NEEDED TO CONTACT CORPORATE. I WAS DRIVING AT A SLOW RATE OF SPEED WHEN THIS HAPPENED, IF I WAS DRIVING ON A HIGHWAY I MAY HAVE CRASHED. THIS IS A DANGEROUS ISSUE THAT NEEDS IMMEDIATE ATTENTION.

MY VECHILES A/C WILL NOT BLOW THE DASHBOARD LIGHTS COME OFF AND ON THE WINDOWS WILL OPERATE WHEN THEY WANT MY DOOR LOCKS AND UNLOCKS WHEN IT WANTS WINDSHIELD WIPERS COME ON AT ANY GIVEN TIME TOOK THE TRUCK TO STAR DODGE IN ABILENE RD WHERE I WAS TOLD TIPM WAS OUT AND IT WLD COST ME 1300.TO FIX THE PART IS 300.ONLINE TAKES BOUT 15MINS TO CHANGE BUT I SEE THERE ARE PLENTY COMPLAINTS ON THE TIPM I THINK A RECALL SHLD BE PUT OUT THERE AND DODGE SHLD PAY FOR IT!!

DRIVER SIDE SEAT TORE AND HAS A BIG HOLE. THE TRUCK IS A 2009 LARAMIE WITH 69,000 MILES CURRENTLY. THE SEAT TORE AROUND 37,000. TRUCK WAS SOLD WITH "LEATHER PACKAGE" BUT THE SEAT IS VINYL. I AM A WOMAN, WEIGHING 130 LBS. AND FEEL THIS PRODUCT SHOULD HAVE HELD UP MUCH BETTER, ESPECIALLY SINCE I PAID EXTRA FOR TOP OF THE LINE. CHRYSLER SAYS THEY CANNOT DO ANYTHING ABOUT IT.

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT THE ENGINE BLOCK MANIFOLD BOLTS FRACTURED. WHEN THE VEHICLE WAS STARTED, THE ENGINE MADE AN ABNORMAL NOISE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE ENGINE BLOCK MANIFOLD SCREWS FRACTURED DUE TO THE HEAT. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS REPAIRED. THE CONTACT REPLACED THE ENGINE MANIFOLD BOLTS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

TICKING NOSE FROM PASSENGER SIDE OF TRUCK UNDER THE HOOD NEAR THE WHEEL. GOT UNDERNEATH TRUCK AND FOUND TWO BOLTS HAD BROKEN OFF MANIFOLD. AFTER LOOKING ON THE INTERNET FOUND THERE ARE ALOT OF OTHER OWNERS OF THIS SAME TRUCK WITH SAME ISSUE, RAM/DODGE NEEDS TO FIX THIS PROBLEM, I THINK ISSUE IS FROM TO MUCH HEAT. THE SOUND IS AT ITS BEST WHEN TRUCK IS STARTED THE FIRST TIME OF THE DAY / COLD OUT.

I TOOK MY TRUCK TO GET SERVICED AT BURNS MOTORS DODGE DEALERSHIP IN MCALLEN, TX AND TOLD THEM ABOUT THE RECALL DUE TO FAULTY REAR AXLE PINION NUT (N08/NHTSA). THEY TOLD ME IT HAD ALREADY BEEN FIXED. I SAID BY WHO CAUSE I NEVER TOOK THE TRUCK TO ANYONE AND I'VE HAD IT FOR 5 YEARS. THEY SAID A BUSINESS NAMED KELLEY DODGE FIXED IT. I NEVER TOOK IT TO ANYONE TO FIX THE PROBLEM SO WHY ARE THEY SAYING IT WAS FIXED. IS SOMEONE TRYING TO COVER UP SOMETHING OR CHARGING FOR WORK THAT WAS NEVER DONE? SO BURNS MOTORS DIDN'T FIX THE RECALL PROBLEM EITHER.

I AM WORKING WITH THE FCA RE-PURCHASE PROGRAM FROM THE CONSENT ORDER DATED JULY 2015, AND THE FCA PROGRAM IS OFFERING DEALER TRADE VALUE AS FAIR MARKET VALUE OF THE VEHICLE. DEALER TRADE HAS NEVER BEEN USED AS A FAIR MARKET VALUE FOR ANYTHING I HAVE EVER SEEN. WHEN AN INSURANCE COMPANY PAYS FOR THE VALUE OF YOUR CAR THEY GIVE YOU FAIR MARKET SALES PRICE. THEY DO NOT AND CAN NOT USE THE DEALER TRADE IN VALUE AS FAIR MARKET VALUE. THEY ARE ALSO OFFERING 10% PREMIUM BASED ON THE RE-PURCHASE PRICE. THE CONSENT ORDER CLEARLY STATES THAT THE 10% PREMIUM IS TO BE BASED ON PURCHASE PRICE AND IT FURTHER SPELLS OUT THAT PURCHASE PRICE IS THE PRICE THE VEHICLE WAS SOLD THE FIRST TIME TO SOMEONE FOR OTHER THAN RESALE. BASICALLY THE PRICE IT WAS FIRST SOLD FROM A DEALER. I HAVE WORKED WITH THE FCA SINCE OCTOBER 2ND 2015 AND HAVE BEEN TOLD THAT I HAVE NO RECOURSE WITH THEM ON HOW THEY MAKE THEIR OFFERS. I COULD NOT GET THEM TO GIVE ME A WRITTEN OFFER UNLESS I ACCEPTED THEIR OFFER. I AM NOW TRYING AGAIN TO GET A WRITTEN OFFER. WHEN I RECEIVED A CALL YESTERDAY FROM TRISTA AT THE FCA MY FILE HAD BEEN DELETED AND THEY WOULD HAVE TO ENTER ME IN AGAIN. SHE DID TELL ME THAT HER MANAGER AND ANYONE THAT COULD MAKE A DECISION HAD LOOKED AT THE DISPUTES AND THEY WOULD NOT MAKE ANY CHANGES. SHE SAID THAT IF I DID NOT LIKE THAT DECISION I WOULD NEED TO CONTACT THE NHTSA OR WHOEVER ELSE I THOUGHT MIGHT BE ABLE TO HELP. THE FCA IS OFFERING $22K FOR MY TRUCK WITH THE 10% PREMIUM. I HAVE INCLUDED THE FAIR

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT VEHICLE WAS PLACED INTO NEUTRAL AND THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE FAILURE OCCURRED INTERMITTENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. THE VIN WAS NOT AVAILABLE.

ON 04-02-2015 I EXPERIENCED A RAPID LOSS IN PRESSURE AND A FLAT REAR PASSENGER SIDE TIRE WHILE DRIVING 35 MPH IN RAINY CONDITIONS. I FOUND THAT THE VALVE STEM WAS MISSING WHEN I WENT TO CHANGE THE TIRE. I BROUGHT THE TIRE TO A CHAIN TIRE STORE AND WAS ADVISED THAT THE VALVE STEM NUT HAD BROKEN CAUSING THE FAILURE. I WAS FORCED TO REPLACE BOTH REAR TIRES BECAUSE THE SHORT DISTANCE DRIVEN TO GET OUT OF TRAFFIC DESTROYED THE FLAT TIRE. THE OTHER NUTS WERE EXAMINED AT THAT TIME AND CORROSION WAS NOTED BUT NO CRACKS WERE OBSERVED. IT IS NOW 10-29-2015 AND I'M NOTICING THAT ONE OF THE OTHER VALVE STEMS IS CRACKED ON THE OLDER TIRES. I NEED TO HAVE THE STEM REPLACED BEFORE IT FAILS CATASTROPHICALLY. I'M ALSO EXPERIENCING A TPMS FAILURE BUT DO NOT KNOW IF IT IS RELATED. THE TIRE REPAIR COST $400+ AND IN READING OTHER COMPLAINTS THIS SEEMS TO BE AN ALL TOO COMMON PROBLEM. PLEASE INVESTIGATE THIS MATTER FURTHER AND DETERMINE IF A RECALL IS NECESSARY.

VEHICLE WAS PART OF THE PINION RECALL AND WAS REPAIRED 11/15/2013. RECENTLY THE DRIVING OF THE TRUCK CAUSED NOISE AND OBVIOUS DIFFERENTIAL ISSUE. THE ENTIRE GEAR KIT AND DIFFERNTIAL NEED TO BE REPLACED DUE TO IT BEING STRIPPED. OUT OF POCKED $3000. RECALL STATED SINCE THE PINION WAS REPLACED IT IS UP TO US TO FIX. THE DIFFERENTIAL RECALL "DID NOT IMPACT" THIS VEHICLE YET I SUSPECT IT SHOULD. THE DODGE HOTLINE STATES THAT AT THIS TIME THERE IS NO RECALL ON THIS SPECIFIC VIN NUMBER THUS IT IS NOTHING THEY WILL ACT ON. I SUSPECT THE ARE LINKED THUS EXPECT THERE WILL BE ANOTHER RECALL FOR THESE WITHIN THIS LOT NUMBER. TOO COINCIDENTIAL THAT ONLY SOME AND NOT ALL ARE PART OF THIS RECALL.

THE STEERING SHAFT/INTERMEDIATE SHAFT JOINTS BECOME VERY LOOSE AND ALLOW FOR EXCESSIVE PLAY IN THE STEERING SYSTEM. VEHICLE DRIVES OK UP TO 55 BUT REACHING HIGHWAY SPEED, PERIODS OF ERRATIC WHEEL PLAY/WOBBLE ARE EXPERIENCED AND STEERING IS GREATLY COMPROMISED. I HAVE LOOKED ONLINE AND THE REPLACEMENT COMPONENTS ARE A DEALER ONLY ITEM. I SEARCHED THE DEALER PARTS ONLINE AND THERE IS NO LISTING FOR REPLACEMENT PARTS ALTHOUGH IT IS SHOWN IN THE EXPLODED DIAGRAM ON THE MOPAR PARTS SITE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

FCA ONLY OFFERING TRADE IN VALUE ON THERE BYBACK PROGRAM EVEN THOUGH I WAS ASSURED I WOULD GET MINIMUM FAIR MARKET VALUE. I HAVE GOT NOTHING BUT A RUN AROUND SINCE I SENT ALL DOCUMENTS THEY REQUESTED ON OCT.1. NOW THEY HAVE CLOSED MY CLAIM BECAUSE I WONT ACCEPT THEIR FOOLISH OFFER.THE DEALERS ARE COMPLETELY STUPID AS WHAT TO DO AND EITHER LIE OR ACT AS IF THEY KNOW NOTHING ABOUT THE BUYBACK. I HAVE OWNED 4 RAM 1500 TRUCKS AND THIS IS A SLAP IN THE FACE TO ALL CONSUMERS. AT WHAT POINT WILL THESE MANUFACTURES BE HELD RESPONSIBLE? WE SPEND RIDICULOUS MONEY ON VEHICLES ONLY TO FIND THEY ARE WORTHLESS AFTER WE BUY THEM. GOT TO STOP SOON..... [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AT 12K -13K MILES I EXPERIENCED AN ENGINE STALL IN THE EARLY MORNING. THE INSTRUMENT CLUSTER REMAINED LIT AND I WAS ABLE TO ENGAGE THE EMERGENCY FLASHER. I WAS ON A BACK ROAD AND LUCKILY I WAS ABLE TO COAST INTO A DRIVEWAY. AFTER NUMEROUS TURNS OF THE KEY FOB, THE ENGINE STARTED. THIS INCIDENT WAS REPORTED TO THE DEALERSHIP, BUT THEY SEEMED TO SHRUG IT OFF. FAST FORWARD TO 10/9/15. I HAD TROUBLE AGAIN STARTING THE TRUCK. I PROCEEDED TO THE STORE AND WAS ON A MAIN THOROUGHFARE WHEN I STARTED TO TURN ACROSS TRAFFIC INTO A PARKING LOT.THE ENGINE DIED AND LUCKILY MY MOMENTUM CARRIED ME OFF THE STREET OUT OF TRAFFIC AND INTO THE LOT. CARS HAD TO GO AROUND ME AS I TRIED TO GET THE VEHICLE STARTED. THE NEXT MONDAY 10/12/15 I HAD TROUBLE STARTING AGAIN AND I WAS ABLE TO PROCEED TO WORK. AT THE END OF MY SHIFT, IT TOOK A COUPLE DOZEN TURNS OF THE KEY FOB TO GET THE TRUCK STARTED AND I MADE IT HOME. THE TRUCK NOW SITS IN THE DRIVEWAY WAITING FOR A SERVICE APPOINTMENT ON 10/30/15. IF IT DOES NOT START, IT WILL HAVE TO BE TOWED. WHEN I INQUIRED ONLINE ABOUT THIS PROBLEM I WAS AGHAST AT HOW MANY OTHERS WERE HAVING THE SAME ISSUE AS ME AND CHRYSLER WAS DOING VERY LITTLE TO MAKE IT RIGHT. THE STALL OF AN ENGINE IN TRAFFIC IS A VERY DANGEROUS SAFETY PROBLEM. THE TRUCK HAS A BATTERY LESS THAN 2 YEARS OLD AND HAS ONLY 35200 MILES ON IT. I AM NOT GETTING ANY CHECK ENGINE LIGHTS. IT IS SERVICED ROUTINELY BY THE CHRYSLER DEALER.

WHEN EXITING OFF THE FREEWAY IN MESA AZ ON A SHORT COMUTE FROM WORK AT A SPEED OF <40MPH, THE TRUCK MADE A WERRING NOISE COASTING AND A HEAVY VIBRATION COMMING FROM THE REAR END. WE STOPPED IMMEDIATLY TO INVESTIGATE AND THERE WAS GEAR OIL DRIPPING FROM THE REAR DIFFERENTIAL. AFTER A TOW AND INSPECTION FROM SUNLAND AUTO IN MESA, THEY SAID SOMETHING CAME LOOSE INSIDE THE REAR DIFFERENTIAL HOUSING CAUSING DAMAGE TO THE RING & PINION AS WELL AS THE HOUSING. AFTER AN EXHAUSTING SEARCH FOR A REPLACEMENT, THEY SAID DODGE HAD DISCONTINUED THE ASSEMBLY AND THEY HAD TO FIND A USED ONE. THIS COST US $3000 IN PARTS AND LABOR ON A BEAUTIFUL TRUCK THAT NEVER EVEN PULLED A TRAILER . UNFORTUNATLY IT HAD JUST ROLLED OVER 1000000 MILES SO DODGE WOULD NOT WARRANTY THE FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS PURCHASED IN MID JUNE OF 2015. THE DEALER INDICATED THAT THERE WERE NO SAFETY RECALLS ON THE VEHICLE THAT NEEDED TO BE REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) SINCE APRIL 1, 2013. THE DEALER AND THE MANUFACTURER DID NOT SPECIFY IF THE PARTS AND THE REMEDY WERE AVAILABLE. THE CONTACT DID NOT RECEIVE NOTIFICATION OF THE SAFETY RECALL. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE RECALL REPAIR WOULD BE COMPLETED. THE MANUFACTURER WAS NOTIFIED OF THE RECALL REPAIR, WHICH WAS NOT COMPLETED WITHIN A REASONABLE TIME FRAME BEFORE THE VEHICLE WAS SOLD TO THE CONTACT. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/09/16*LJ. CONSUMER STATES TO DATE (2/26/16) THE VEHICLE HAS SHUT DOWN AT LEAST 6 MORE TIMES. UPDATED 5/18/18*JB

TRUCK HAS LEFT ME STRANDED MULTIPLE TIMES BY COMPLETELY LOSING POWER ELECTRICAL AND ENGINE. DEALER CLAIMS TO HAVE "REPLACED" COMPUTER BUT CHRYSLER CORP CONFIRMS DEALER JUST "REFLASHED" COMPUTER. MULTIPLE RECALLS HAVE OCCURRED AND TRUCK WAS BROUGHT INTO DEALER BUT I KNOW THE OLD PARTS REMAIN IN PLACE! I CANNOT TRUST THIS DEALER TO DO ANYTHING THEY CLAIM TO DO, PROVEN BY COMPARING THE WRITTEN WORK ORDER WITH THE RECORDS AT CHYSLER CORPORATE. WE ARE AFRAID TO DRIVE THIS VEHICLE, MY WIFE WILL NOT STEP FOOT ON IT AND AS I AM AN AMPUTEE EVERY TIME I GET STRANDED(3 TIMES SO FAR) I CANNOT WALK TO GET HELP. SO I AM AT THE MERCY OF AVAILABLE CELL PHONE SIGNAL OR JUST PRAY. THE DEALER HAD CONTINUALLY STALLED US ON REPAIRING THESE PROBLEMS UP UNTIL THE WARRANTY RAN OUT AND THEN ALL OF A SUDDEN THEY FIGURED OUT THE "ACTUAL" PROBLEM AND COULD NOW FIX IT FOR A FEW THOUSAND!! DOLLARS. PLEASE HELP US- WE HAVE BEEN FIGHTING FOR SOME KIND OF JUSTICE FOR 6 YEARS! TRUCK HAS ONLY 24000 TOTAL,ACTUAL SCARY MILES ON IT. PAID CASH OF APPROX $50,000 AND ARE SO HURT AND DISGUSTED WITH OUR PURCHASE BUT MOST OUTRAGED BY THE TREATMENT AND LACK OF NORMAL HUMAN CONCERN FOR OUR SAFETY OR OUR LIVES FOR THAT MATTER. LAST REMARK FROM DEALER OWNER TO US: "NOT MY PROBLEM TOUGH S..T" THIS VEHICLE SHOULD BECOME CHRYSLET CORPS PROBLEM AND WE WANT THE TIMELY RETURN OF OUR MONEY ASAP PLEASE PLEASE PLEASE . THIS IS A NIGHTMARE AND HAS CAUSED US BOTH SERIOUS HEALTH ISSUES

TEAM: I WAS INSTRUCTED BY DODGE TO DRILL A WEEP HOLE FOR THE OTHER SIDE OF THE SAME CROSS MEMBER WHICH HAS BRAKE/GAS LINES ATTACHED TO IT. THAT SIDE IS COMPLETELY RUSTED OUT TOO. THERE ARE BRAKE/GAS LINES ATTACHED TO A RUSTED OUT PIECE. WHAT HAPPENS WHEN IT FALLS OFF? NO BRAKES FIREBALL I NEED SOMEONE TO GET ON DODGE'S BUMPER. DODGE NEEDS TO PAY FOR A NEW FRAME OR VEHICLE. THIS VEHICLE IS UNSAFE. GRATZIE. CORDIALLY, GREG PS I HAVE MORE PIX IN CASE I DIDN'T ATTACH TO OTHER COMPLAINT.

ON AUGUST 4 2015 I WAS DRIVING TO WORK DOING ABOUT 20-25 MPH ON A CLEAR SUNNY DAY WHEN MY TRUCK STARTED SHAKING CAUSING ME TO LOSE CONTROL. AS A RESULT MY TRUCK WAS HIT ON THE BACK RIGHT REAR. AFTER LOOKING AT THE CAR AT THE BODY SHOP I WAS NOTIFIED THAT THE AXEL SNAPPED IN HALF. THE VEHICLE IS A 2010 DODGE RAM PICKUP 1500

IN THE MONTH OF SEPTEMBER 2015 I RECEIVED A SAFETY RECALL NOTICE FOR MY DODGE RAM 1500. THIS RECALL GAVE ME A BUYBACK OPTION ON OCTOBER 1ST WHICH STATED I WOULD RECEIVE FAIR MARKET VALUE + 10%. I COMPLETED A KELLYS BLUE BOOK APPRAISAL FOR MY VEHICLE AS DIRECTED BY THE FCA WHICH GAVE ME A VALUE OF 21,500 (TRADE IN VALUE). I CONTACTED FCA AND ASSURED ME THAT I WOULD RECEIVE FAIR MARKET VALUE WHICH THEY STATED WOULD BE HIGHRLER THAN TRADE IN VALUE (21,500) AND LESS THAN RETAIL. I AGAIN ACCESSED KELLYS BLUE BOOK WHICH THE FCA STATED THEY WOULD USE AT IT PROVED ME WITH A FAIR MARKET VALUE OF 25,500. ON OCTOBER 1ST I PROCEEDED TO A LOCAL DODGE DEALERSHIP (BAXTER DODGE) IN OMAHA, NEBRASKA FOR THE THIRD PARTY APPRAISAL AS DIRECTED BY THE FCA AFTER CONTACTING SEVERAL DODGE DEALERSHIPS WHICH HAD NO INFORMATION ON THE RECALL OR BUYBACK OPTION. AFTER WAITING SEVERAL HOURS FOR A THIRD PARTY APPRAISER TO ARRIVE AT THE DEALERSHIP, I WAS TOLD BE THE DEALERSHIP THAT I COULD ONLY DO THE BUYBACK OPTION IF I BOUGHT ANOTHER VEHICLE FROM THEM. AFTER SITTING AT THE DEALERSHIP UNTIL CLOSING HOURS, I WAS TOLD THEY WOULD NEED ANOTHER 24 HOURS TO ENTER MY TRUCKS INFORMATION INTO THE COMPUTER TO GET THE APPRAISAL VALUE. AFTER 36 HOURS HAD PAST I RECONTACTED THE DEALERSHIP TO DUE TO NO ONE CONTACTING ME AS I WAS INFORMED THEY WOULD. THEY STATED THAT THEY HAD AN APPRAISAL AND QUOTED ME AT 16,000/INCLUDING THE 10% (15,500) UNDER FAIR MARKET VALUE. I CONTACTED THE FCA AND INFORMED THEM THAT I WAS NOT RECEIV

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT THE FRONT DRIVER SIDE TIRE WAS DEFLATED, AND THE TIRE PRESSURE MONITOR SYSTEM SENSOR WAS INSIDE THE TIRE. THE TIRE WAS REPLACED WITH A SPARE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. BOTH FRONT TIRES AND THE SENSOR WERE REPLACED. THE FAILURE RECURRED. WHILE DRIVING APPROXIMATELY 55 MPH, THE REAR DRIVER SIDE TIRE BLEW OUT AND THE TIRE PRESSURE MONITOR SENSOR WAS MISPLACED. THE TIRE PRESSURE SENSOR AND TIRE WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

I BELIEVE FIAT CHRYSLER AUTOMOBILES (FCA) IS TRYING TO MAKE MONEY OFF ALL CUSTOMERS THAT ARE OPTING TO PARTICIPATE IN THE REPURCHASE/BUY BACK PROGRAM. AT NO POINT IN THE 35 PAGE NHTSA CONSENT ORDER IS ANYTHING MENTIONED ABOUT FCA ONLY OFFERING KELLEY BLUE BOOK "TRADE-IN" VALUE. NOT ONLY IS IT TRADE-IN VALUE, THEY ALSO ARE ONLY CLASSIFYING ALL VEHICLES AS ONLY "GOOD CONDITION". MY TRUCK IS IN "VERY GOOD CONDITION" ACCORDING THE BRIGGS DODGE DEALERSHIP IN TOPEKA, KS THAT I TOOK MY TRUCK TO YESTERDAY (10/7/15). PARAGRAPH 35 OF THE CONSENT ORDER STATES ORIGINAL PURCHASE PRICE MINUS DEPRECIATION PLUS 10%. THAT BY NO MEANS INDICATES TRADE-IN VALUE. REAL MARKET VALUE IS THE PRICE I SHOULD EXPECT IF I LISTED MY TRUCK ON CRAIGSLIST, CLASSIFIEDS, ETC. THIS VALUE ACCORDING TO KBB IS REFERRED TO AS PRIVATE PARTY VALUE. I'M NOT EXPECTING TO MAKE A PROFIT, BUT I ALSO DON'T THINK FCA SHOULD BE MAKING A PROFIT FOR MISTREATING ITS CUSTOMERS AND THE WAYS IN WHICH IT HAS HANDLED RECALLS IN RECENT YEARS. THEY ONLY WANT TO OFFER ME LESS THAN $15,000 FOR MY TRUCK (THAT'S INCLUDING THE 10%). HOWEVER, RETAIL FOR MY TRUCK IS JUST OVER $19,000. REAL MARKET VALUE/PRIVATE PARTY VALUE IS $17,000. I BELIEVE FCA SHOULD PAY ME (AND OTHER RAM OWNERS LIKE ME) CLOSER TO $17,000 PLUS $1,700 (10%) FOR MY TRUCK. PLEASE LOOK INTO THIS CONTINUED MISTREATMENT OF FCA CUSTOMERS. I LOOK FORWARD TO HEARING BACK FROM YOU. THANKS, [XXX] [XXX] [XXX]@YAHOO.COM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT

TL* THE CONTACT OWNS A 2008 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 01/20/16 *BF THE COSNUMER STATED THE VEHICLE WAS REPAIRED. *JS