2009 Dodge Ram 1500 complaints

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT THE STRAPS THAT HELD THE FUEL TANK WERE RUSTED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STRAPS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS CURRENTLY WITH THE INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS 120,000.

THERE IS A PROBLEM WITH EVERYTHING ELECTRICALLY RELATED TO THE TRUCK. TRUCK STALLS N THE ROAD WHILE DRIVING, WON'T START UP AT ALL ON SOME OCCASIONS OTHERS ITS FINE. ONCE THE TRUCK STARTS, ALL OF THE DASH WARNING LIGHTS COME ON. (CHECK ENGINE, ABS, LOW WINDSHIELD WIPER FLUID, VOLTAGE, LOW OIL PRESSURE, ETC) THE TRUCK IS NOT SAFE AND NOW SITS IN THE DRIVE WAY! ACCORDING TO DODGES OWN WEBSITE: "WE'RE COMMITTED TO YOUR SAFETY FCA US LLC REGARDS THE SAFETY AND SECURITY OF OUR CUSTOMERS AND THEIR FAMILIES AS PARAMOUNT AND IS FULLY COMMITTED TO PRODUCING A VEHICLE WITH LONG-LASTING RELIABILITY. YOUR CONFIDENCE IN OUR PRODUCTS AND OUR SERVICE IS OF THE UTMOST IMPORTANCE TO US. AS A RESULT OF OUR COMMITMENT TO YOU, WE MAY PERIODICALLY RECALL A VEHICLE TO CORRECT A PROBLEM OR IMPROVE OVERALL PERFORMANCE AND INTEGRITY." WELL RIGHT NOW FOR MANY DODGE OWNERS YOUR CARS ARE NOT SAFE, RELIABLE OR LONG LASTING!

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO SMITH HAVEN AUTOMOTIVE (827 JERICHO TURNPIKE, ST. JAMES, NY 11780) WHERE IT WAS DIAGNOSED THAT THE PINION BEARING NEEDED TO BE REPLACED AND WAS UNABLE TO DETERMINE IF THE FAILURE WAS DUE TO THE RECALL. IN ADDITION, THE PINION NUT WAS LOOSE AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 124,000.

I CALLED THE DEALERSHIP TO SCHEDULE MY RECALL REPAIR. THEY TOLD ME I DID NOT HAVE ANY ACTIVE RECALLS ON MY VEHICLE. AFTER AN UNPLEASANT BACK AND FORTH I WAS FINALLY ABLE TO GET A MANAGER OR "ADVISOR" ON THE PHONE. THE ADVISOR DETERMINED THAT I DID IN FACT HAVE AN ACTIVE RECALL. THIS ERROR WAS EXTREMELY UNPROFESSIONAL, UNACCEPTABLE AND COULD HAVE ENDANGERED MY LIFE AND THE LIVES OF ANYONE IN MY VEHICLE AS THE SAFETY RISK OF THE RECALL IS "THE LOSS OF AIR BAG AND SEAT BELT PRETENSIONER DEPLOYMENT CAPABILITY DURING A CRASH MAY INCREASE THE RISK OF INJURY OR DEATH." (NHTSA RECALL NUMBER17V-302). WHILE THIS INSTANCE IS THE MOST EGREGIOUS FROM A SAFETY PERSPECTIVE, THIS IS NOT THE FIRST TIME OURISMAN JCD OF ALEXANDRA, VA HAS BEEN RECKLESS OR NEGLIGENT WITH MY VEHICLE AND I WOULD LIKE TO FILE A FORMAL COMPLAINT. ERRORS LIKE THIS COULD LEAD TO MYSELF OR SOMEONE ELSE GETTING SERIOUSLY INJURED OR WORSE.

LIGHTING SOCKETS AND OTHER ELECTRICAL PARTS ARE MELTING AND SMOKING CAUSING EVERYTHING NOT WORK. CURRENTLY NOT WORKING AFTER BEING REPLACE IN WITHIN THE LAST 3 MONTHS: HEADLIGHTS, REVERSE LIGHTS, PARKING SENSORS (4), HEATED SEATS, RANDOMLY THE NAVIGATION/MUSIC SYSTEM, UNLOCKING/LOCKING WITH KEY FOB (RANDOMLY), ABS SENSORS, 4 WHEEL DRIVE BEING TURNED OFF AND ON, THE PARKING BRAKE RANDOMLY TURNING OFF AND ON. I WILL BE DRIVING AND THINGS WILL SLOWING START TO NOT WORK. SOMETIMES THE LIGHTS DON'T WORK WHEN I GO TO LEAVE IN THE EARLY MORNING AND I HAVE TO TAKE A DIFFERENT VEHICLE SINCE YOU CANNOT LEGALLY DRIVE WITHOUT WORKING LIGHTS IN THE DARK. MULTIPLE CAR REPAIR SHOPS HAVE TRIED NUMEROUS THINGS TO FIX IT. WE HAVE SPENT UNDER 4K IN REPAIRS ON A TRUCK WE HAVE OWNED LESS THAN A YEAR, AND WE ARE NOW BEING TOLD WE ARE GOING TO HAVE TO SPEND 1K PLUS LABOR COSTS TO REPLACE THE TIPM AND ANOTHER COUPLE HUNDRED TO BRING IT TO A DEALERSHIP AFTER AND HAVE IT "REFLASHED"

VEHICLE SITS OVER NIGHT AND BATTERY DRAINS. NUMEROUS FORMS ONLINE ADVISED THIS WAS NOT SOMETHING THAT ONLY HAPPENED TO ME BUT, ALSO HAPPENED TO HUNDREDS OF OTHERS. IT HAS BEEN TO THE CERTIFIED DODGE DEALER FOUR TIMES WITH NO RESULTS. I REPLACED THE TOTAL INTEGRATED CONTROL MODULE, WENT THROUGH 3 BRAND NEW MOPAR BATTERIES, HAD IT PUT ON THE DIAGNOSTICS TOOL AT THE DEALER AND AFTER 3-4 WEEKS OF GUESS AND CHECK THEY COULD FIND NO PROBLEMS WITH IT. SOMETHING IS CAUSING THE BATTERY TO DRAIN OVERNIGHT. SOMETIMES IT TAKES ONE NIGHT, SOMETIMES 3-4 AND THE TEMP OUTSIDE DOES NOT PLAY ANY ROLE IN IT. THERE IS AN ELECTRICAL DEFECT WITH MY 09 RAM 1500 QUADCAB AND NO ONE CAN TELL ME THE ISSUE. I'M BELIEVING MORE AND MORE THAT I HAVE GOTTEN A LEMON AND UNFORTUNATELY I CAN NOT TAKE ADVANTAGE OF ANY LEMON LAW DUE TO MY GEOGRAPHIC LOCATION IN THE USA. FOR THE LOVE OF ALL THINGS GOOD IN THIS WORLD, PLEASE INVESTIGATE THIS PROBLEM SO WE DON'T HAVE TO JUMP START OUT TRUCKS...PLEASE! I'VE SPENT AN ABSORBATANT AMOUNT OF MONEY ON THE PROBLEM AND HAVE ALWAYS OWNED A DODGE RAM PICKUP GOING ON ALMOST 20 YEARS. NEVER HAVE I SWAYED FROM THE BRAND OR, EVEN GIVEN A THOUGHT TO PURCHASING A PICKUP BY A DIFFERENT MANUFACTURER, HOWEVER, THIS HAS ME CONTEMPLATING BUYING A FORD AND TRADING THIS RAM IN ON IT. IT'S FULLY PAID FOR AND IN GREAT SHAPE AND LOVE THE TRUCK. BUT...SOMETIMES CUTTING THE CORD AND GOING IN THE FORD DIRECTION IS FOR THE BEST. I'M SURE THIS WILL LEAD NOWHERE BUT THIS IS MY FINAL PLEA FOR HELP

THE GEARS ON ACTUATOR FAILED CAUSING A LOSS OF HEAT IN MY 2009 RAM 1500. CHRYSLER INFORMED ME THAT THE RECALL WAS ALREADY PERFORMED AND THAT THEY WILL NOT PERFORM THE RECALL AGAIN. WHEN THE RECALL WAS PERFORMED THE VEHICLE DID NOT SHOW ANY SIGNS OF THE KNOWN ISSUES, SO THE PARTS WERE NEVER REPLACED. NOW THE PARTS MENTIONED IN THE RECALL IS FAILING. I DO NOT HAVE HEAT IN MY VEHICLE AND BECAUSE OF THE COLD WEATHER MY WINDOWS FOG UP MAKING IT DANGEROUS TO DRIVE. I BELIEVE THAT CHRYSLER SHOULD BE LIABLE FOR THIS KNOWN ISSUE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT TOOK THE VEHICLE TO THE DEALER (ANCIRA CHRYSLER, JEEP IN SAN ANTONIO, TX, 888-992-3393) PER AN UNKNOWN MANUFACTURER RECALL TO REPLACE THE SEAT COVERS ON THE FRONT DRIVER AND PASSENGER HEATED SEATS. THE NHTSA CAMPAIGN NUMBER COULD NOT BE RETRIEVED. THE CONTACT STATED THAT THE DEALER USED AN INCOMPATIBLE MATERIAL TO REPLACE THE SEAT COVERS , WHICH CAUSED THEM TO SHOW SIGNS OF WEAR. THE CONTACT WAS CONCERNED THAT THE HEATED SEATS COULD BURN. THE CONTACT ALSO STATED THAT THE NEW SEAT COVERS DID NOT FIT PROPERLY AND WERE REPLACED SEVEN TIMES TO GET THE RIGHT SIZE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.

I HAVE 93000 ON MY TRUCK AND THE LIFTER SEIZES I CHANGE MY OIL AS RECOMMENDED THIS IS TO LOW OF MILES TO DEAL WITH THIS PROBLEM

TPMS VALVE STEM FAILURE. HAD TWO HIGH SPEED BLOWOUTS WITHIN ONE MONTH. HIGHWAY SPEED, 65 MPH.SEVERE CORROSION WAS FOUND ON VALVE STEM. TOTAL COST TO REPAIR TIRES AND SENSORS,$1000.00.

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHILE DRIVING BETWEEN 25-75 MPH, THERE WAS A NOISE EMITTING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO SOUTH COUNTY DODGE CHRYSLER JEEP RAM (7127 S LINDBERGH BLVD, ST. LOUIS, MO 63125, (314) 487-1010) WHERE IT WAS DIAGNOSED THAT THE PINION NUT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. THE VIN WAS NOT AVAILABLE.

THE CROSSMEMBER THAT HOLDS THE FRONT FUEL TANK STRAP HAS RUSTED AND ALLOWED THE TANK TO NEARLY FALL OUT WHILE DRIVING. THIS IS ON A TRUCK THAT WAS RUSTPROOFED WHEN NEW, NOT DRIVEN MUCH IN THE WINTER, AND REGULARLY WASHED WITH UNDERBODY.....UPDATED 10/18/17 *BF *TR

THE FRONT STRAP HOLDING THE GAS TANK TO THE FRAME BROKE CAUSING THE FUEL TANK TO DROP VERY CLOSE TO THE GROUND. THE VEHICLE WAS PARKED AND I NOTICED SOMETHING HANGING UNDERNEATH THE CAR. HAD I DRIVEN IT, MY CONCERN IS THAT IT WOULD HAVE DETACHED FROM THE VEHICLE EITHER BECAUSE THE REMAINING STRAP WOULD DETACH OR BECAUSE THE FUEL TANK WOULD NOT CLEAR A BUMP IN THE ROAD SURFACE. THE POTENTIAL FOR RUPTURE OR ACCIDENT BY MY VEHICLE OR A VEHICLE BEHIND ME IS A MAJOR CONCERN ON MY PART. I HAVE RESEARCHED THE ISSUE ON THE WEB AND THERE ARE QUITE A FEW REPORTS OF THIS HAPPENING. THERE HAVE BEEN COMPLAINTS FILED WITH DODGE/RAM AND THE COMPANY (FROM THE REPORTS) IS NOT ACCEPTING RESPONSIBILITY FOR THIS ISSUE. I AM SUBMITTING THIS IN THE HOPE THAT THE NHTSA MAY MITIGATE A POTENTIALLY SERIOUS SITUATION FOR SOMEONE ELSE. ..UPDATED 09/25/17 *BF .UPDATED 10/04/17 *BF *TR

THIS VEHICLE REAR DIFFERENTIAL LOCKED UP UNEXPECTEDLY WHILE DRIVING ON 8/29/17 BREAKING THE REAR DIFFERENTIAL AND DRIVELINE. OUR SHOP PULLED THE COVER OFF TO INSPECT THE DAMAGE TO DETERMINE THE REPAIRS THAT WOULD BE NEEDED. AT THAT TIME WE DISCOVERED THAT THE VEHICLE HAD BEEN UNDER A RECALL OR BUYBACK SINCE 2/2013. WE WERE NEVER NOTIFIED OF THE RECALL AND NEITHER WAS THE PRIOR OWNER. THE VEHICLE HAD BEEN TO A DODGE DEALER FOR SERVICE IN 9/2013 AND WAS NOT NOTIFIED OF A RECALL. IT WAS ALSO TRANSFERRED AT CA DMV OVER 1 YEAR AFTER THE RECALL WITHOUT ANY RECALL NOTIFICATION COMING UP. I HAVE TAKEN TO DODGE DEALERSHIP WHO IS REFUSING TO FIX THE VEHICLE WITHOUT CHARGING ME FOR THE WORK. THEY STATE THAT THEY DONT KNOW IF THE RECALLED ITEM CAUSED THE PROBLEM. ITS VERY OBVIOUS TO ANYONE THAT THE PROBLEM OF THE PINION NUT BACKING OFF CAUSED THIS PROBLEM

GAS TANK FRONT STRAP CONNECTION TO FRAME RUSTED OUT. STATE INSPECTION FAIL. MAY COMPROMISE REAR BRAKE LINES AND PARKING BRAKE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART WHILE HOLDING THE KEY FOB BUT, WHEN RELEASED, THE VEHICLE LOST ALL POWER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WIRELESS IGNITION SWITCH NEEDED REPALCEMENT. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST. THE CONTACT FOUND NHTSA CAMPAIGN NUMBER: 10V2400000 (ELECTRICAL SYSTEM) ONLINE FOR THE 2010 RAM QUAD CAB REGARDING THE SAME FAILURE. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER FOR DIAGNOSTIC TESTING. THE CONTACT STATED THAT THE MANUFACTURER WAS NOTIFIED, BUT OFFERED NO FURTHER ASSISTANCE. THE CONTACT WAS REFERRED TO CONTACT NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 99,900.

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHILE DRIVING IN INCLEMENT WEATHER, THE CONTACT ATTEMPTED TO ACTIVATE THE DEFROSTER, BUT THE AIR CONDITIONER FAILED TO FUNCTION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SAINT MARYS CHRYSLER DODGE JEEP RAM (LOCATED AT 1237 MILLION DOLLAR HIGHWAY KERSEY, PA) WHERE IT WAS DIAGNOSED THAT THE VEHICLE OPERATED AS INTENDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,643.

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHILE THE VEHICLE WAS STATIONARY, THE HEATING SYSTEM AND THE DEFROSTER STOPPED WORKING. THE CONTACT STATED THAT THE WINDOWS WOULD NOT DEFROST AND THE HEATING SYSTEM BLEW COLD AIR IN THE WINTER OF 2015. A DEALER WAS NOT CONTACTED ABOUT THE FAILURES. IN ADDITION, WHILE DRIVING 75 MPH, THE STEERING WHEEL BEGAN TO VIBRATE VIOLENTLY. AN INDEPENDENT MECHANIC REPLACED THE FRONT DRIVER AND PASSENGER SIDES OUTER TIE RODS TO CORRECT THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE CONTACT STATED THAT THE VEHICLE WAS RECALLED PER NHTSA CAMPAIGN NUMBER: 09V158000 (EQUIPMENT) PRIOR TO PURCHASING THE VEHICLE IN REGARDS TO THE HVAC SYSTEM FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

DUE TO POOR FRAME ENGINEERING THE FRONT GAS TANK STRAP LET GO CAUSING MY GAS TANK TO BOUNCE UP AND DOWN. THE STRAP ITSELF WAS PULLING ON THE BRAKE LINES AND CAUSING STRAIN. DODGE IS AWARE OF THIS PROBLEM BUT HAS NOT RECALLED FOR IT AS OF YET. I NOTICED THIS PROBLEM WHEN THE VEHICLE WAS STATIONARY. I FEEL THIS IS A HUGE SAFETY ISSUE AS THE FUEL AND BRAKING SYSTEMS ARE BOTH INVOLVED.. ...UPDATED 08/02/17 *BF UPDATED 08/07/2017 *JS ...UPDATED 08/22/17 *BF *CN

LOST THE ABILITY TO STEER THE TRUCK WHILE IN MOTION. BROUGHT IN ON 5/17/17 TO DOVER DODGE, ROCKAWAY NJ. STEERING RACK WAS NOT AVAILABLE. NO NEW PARTS JUST REFURBISHED DIDN'T GET BACK UNTIL 5/20/17. PART #'S R5154492-AA, GEAR RACK 19001012. THREE WEEKS LATER HAPPENED AGAIN. BACK INTO SAME DODGE LOCATION ON 6/15/17. LESS THAN 24 HRS LATER HAPPENED AGAIN 200+ MILES FROM HOME! WE WERE BACKING INTO A CAMPSITE AND HEARD THE GRINDING. HAD TO BE TOWED FROM A CAMPGROUND WE WERE STAYING AT. IT PUT A DAMPER ON THE WHOLE TRIP. HAD TO LEAVE OUR CAMPER THERE PAYING FOR STORAGE AND WE ARE STILL WAITING FOR THE STEERING RACK TO COME IN. IT HAS BEEN A WHOLE WEEK ALREADY IT IS NOW IN FAIRFIELD DODGE, PA. WE FINALLY HAD TO MAKE THE 200+ TRIP BACK UP TO PICK THE TRUCK UP ON 7/2/17! FINGERS CROSSED SO FAR SO GOOD.

DRIVING DOWN THE ROAD AND THE ENGINE SHUTS OFF.....RANDOMLY HAPPENS - EXTREMELY DANGEROUS...HAPPENS ON THE HIGHWAY TOO. NO RECALL OR ANYTHING ON THIS ISSUE........WHY IS THIS NOT A HIGH PRIORITY......A CLASS ACTION LAWSUIT WON'T DO FAMILIES ANY GOOD WHEN A LIFE OR SEVERAL LIFES ARE LOST.....PLEASE MAKE THIS A TOP PRIORITY. THANK YOU.

NOTICED THE FRONT FUEL TANK STRAP HANGING FROM THE LEFT SIDE OF THE VEHICLE. AFTER LOOKING CLOSER I NOTICED IT WAS LOOSE BECAUSE THE SLOT WHERE IT ATTACHES TO IN THE FRAME WAS RUSTING OUT. DID A GOOGLE SEARCH AND SAW THAT THIS SEEMS TO BE A COMMON PROBLEM WITH THE 2009 RAM. I FEEL THERE SHOULD BE A RECALL FOR THIS IF THE GAS TANK WERE TO DROP OFF GOING DOWN THE ROAD IT COULD RESULT IN INJURY OR DEATH. *DSY 8/25/17 ..UPDATED 09/25/17 *BF ..UPDATED 10/04/17 *BF *JS

THE FRONT GAS TANK STRAP ANCHOR HAS ROTTED AWAY FROM THE FRAME, AND THE FUEL TANK WAS HANGING DOWN IN THE FRONT OF THE VEHICLE. IF IT MADE CONTACT WITH THE GROUND THE GAS TANK WILL RUPTURE AND CAUSE A FIRE. THIS IS WHILE THE VEHICLE IS IN MOTION OR STOPPED. VISITED THE DEALER THEY SAID THEY NEVER HEARD OF THIS PROBLEM, THOUGH IF YOU GOOGLE IT, THIS IS A SYSTEMIC SAFETY ISSUE WITH THE 2009 DODGE RAM 1500. SOMETHING MUST BE DONE BEFORE SOMEONE IS KILLED OR BURNED TO DEATH. ...UPDATED 08/02/17 *BF *CN

WAS DRIVING THE TRUCK AND ALL THE WARNING LIGHTS COME ON AND THE TRUCK JUST DIED. I TRIED TO START IT BACK UP AND HEARD A CLICKING NOISE. THINKING THAT IT WAS JUST A BATTERY PROBLEM, I PUT A JUMP BOX ON IT AND IT STARTED. TOOK THE JUMP BOX OFF AND IT DIED. KNEW IT WAS THE ALTERNATOR AND HAD IT TOWED TO THE SHOP. THEY PUT A NEW ALTERNATOR ON IT AND STILL WAS NOT CHARGING. CHANGED THE BATTERY AND STILL WAS NOT CHARGING. CHECKED THE FUSE BOX AND FOUND A BLOWN FUSE FOR THE PCM AND CHANGED IT. IT STILL WAS NOT CHARGING. LIKE ANYONE ELSE AND PRODUCT OF ELIMINATION, VOLTAGE REGULATOR. GO TO CHANGE THE VOLTAGE REGULATOR AND FIND OUT THAT THEY CHANGED IT TO A MODULE THAT THEY PUT INSIDE THE COMPUTER. NOW, I HAVE TO HAVE THE WHOLE COMPUTER CHANGED OR DO WITHOUT MY TRUCK WHILE THE COMPUTER IS FIXED. WHY ARE THEY ALLOWED TO TAKE SUCH A SIMPLE PART AS A VOLTAGE REGULATOR THAT COMMONLY GOES OUT AND COMBINE IT WITH A MAJAR PART SUCH AS A COMPUTER THAT COST $100'S OF DOLLARS TO FIX?

THE VEHICLE WAS PARKED IN MY DRIVE WAY. I WAS IN THE HOUSE WITH THE KEYS IN MY POCKET. I INSTRUCTED MY CHILDREN TO GET IN THE TRUCK. AS THEY CLIMBED IN, ONE CHILD LOST HER BALANCE AND HIT THE GEAR SHIFT. THE GEAR SHIFT INTERLOCK FAILED, ALLOWING THE VEHICLE TO CHANGE GEARS FROM PARK TO NEUTRAL. THE TRUCK THEN PROCEEDED TO ROLL DOWN MY DRIVEWAY, WITH TWO OF MY KIDS IN THE CAB, AND MY THIRD CHILD HANGING ON THE DOOR BEING DRUG ACROSS THE GROUND. FORTUNATELY, NO ONE WAS INJURED, BUT MY TRUCK PLOWED THROUGH MY DITCH, DESTROYED MY MAILBOX CAUSING $7,800 DAMAGE TO THE TRUCK. I CONTACTED CHRYSLER, WHO PERFORMED A SPECIAL INVESTIGATION. HOWEVER, EVEN THOUGH THEY CONCLUDED THE GEAR SHIFT INTERLOCK DID INDEED FAIL, THEY REFUSED RESPONSIBILITY STATING THAT "MAINTENANCE AND REPAIRS ARE THE RESPONSIBILITY OF THE OWNER." I DID NOT KNOW THAT THE SHIFT INTERLOCK WAS FAILED. IN FACT, THE ENGINEER THAT DID THE INVESTIGATION STATED THAT IT EXHIBITED INTERMITTENT FAILURE. SO THERE WAS NO WAY FOR ME TO KNOW IT WAS FAILED UNTIL I EXPERIENCED A FAILURE. AFTER MY TRUCK ROLLED DOWN THE DRIVEWAY, I REALIZED SOMETHING HAD FAILED. FURTHERMORE, THE OWNER'S MANUAL DOES NOT SPECIFY ANY RECOMMENDED MAINTENANCE FOR THE SHIFT INTERLOCK. AT THE TIME OF THE INCIDENT, THE VEHICLE WAS PARKED, BUT THE PARKING BRAKE WAS NOT SET.....UPDATED 06/21/17 *BF *TR

WHILE DRIVING THERE WAS AN EXTREMELY LOUD GRINDING NOISE COMING FROM THE REAR END. I WENT TO AN AUTO SHOP AND AFTER ASSESSING THE ISSUE, IT WAS DETERMINED THAT THE PINION WAS BAD AND THERE WAS A CHUNK OF METAL BROKE OFF IN THE REAR DIFFERENTIAL. REPAIRS COST OVER 1600$.

DRIVING DOWN THE HIGHWAY AND DRIVE SHAFT CAME OFF MAKING ME LOSE CONTROL OF MY TRUCK BEFORE STOPPING ON SIDE OF ROAD BOUGH THIS VEHICLE ALMOST A YEAR AGO NEVER RECIEVED ANYTHING ABOUT A RECALL

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHILE DRIVING 25 MPH, THE REAR OF THE VEHICLE SEIZED WITHOUT WARNING. THE CONTACT STATED THAT THE TRANSFER CASE AND DRIVE LINE FRACTURED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BUTTE'S MILE HIGH CHRYSLER JEEP DODGE RAM KIA 3883 HARRISON AVENUE BUTTE, MT 59701) WHERE IT WAS DIAGNOSED THAT THE PINION NUT FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD REPAIR THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 12V474000 (POWER TRAIN). THE CONTACT WOULD BE RESPONSIBLE FOR THE OTHER DAMAGED PARTS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000. THE VIN WAS NOT AVAILABLE.

I NOTICED MY FRONT FUEL TANK STRAP HANGING DOWN AND MY FUEL TANK WAS HANGING LOW. I FOUND THAT THE FUEL TANK STRAP HAD PULLED THROUGH THE FRAME BECAUSE IT WAS ROTTED AT THE FRAME.. ...UPDATED 08/02/17 *BF *CN

VALVE STEM NUT CRACKED AND CAME OFF RESULTING IN FLAT TIRE, THANKFULLY IN GARAGE, NOT ON THE ROAD. DISCOVERED NUTS ON TWO OTHER TIRES WERE ALSO CRACKED. (FOURTH VALVE STEM APPARENTLY HAD BEEN REPLACED PRIOR TO MY PURCHASING THE VEHICLE.)

WHILE DRIVING IN A RAIN STORM WITH MY THREE CHILDREN MY WINDOWS FOGGED UP PREVENTING ME FROM SEEING THE ROAD. I HAD TO DRIVE WITH THE WINDOWS OPEN IN THE COLD RAIN SO I COULD HAVE LIMITED VISIBILITY. I RESEARCHED THE PROBLEM AND CALLED THE DODGE RECALL 17 NUMBER. I FIGURED IT WAS A BROKEN ACTUATOR THAT KEEPS THE AIR FROM CHANGING DIRECTION. DODGE TOLD ME IT WOULD BE COVERED IF IT WAS PART OF THE RECALL. THE DEALER TOLD ME IT WASN'T THE ACTUATOR AND IT WAS THE AIR BLEND DOOR. THE DEALER SAID IT WOULD COST $1,500. TO FIX IT. I TOLD THEM I CANT AFFORD IT. I LOOKED AT THE PROBLEM AND THE ACTUATOR IS BROKEN. ITS A $25 DOLLAR PART AND THEY WANT TO CHARGE ME $1,500 TO FIX IT.

BLENDED DOOR ACTUATOR MAKING A CLICKING NOISE. AC NOT WORKING AT ALL.

WHILE DRIVING I NOTICED A WHINING NOISE COMING FROM UNDER THE VEHICLE. UPON INSPECTION I SAW THE STRAP THAT HOLDS THE FRONT OF THE GAS TANK HAD COME LOOSE AND GAS TANK WAS FALLING OFF THE TRUCK. ONE SIDE OF THE STRAP WAS STILL ATTACHED AND RUBBING AGAINST THE DRIVE SHAFT (CAUSING THE WHINE). THE SIDE OF THE STRAP TOWARD THE OUTSIDE OF THE VEHICLE HAD PULLED COMPLETELY FREE AT THE ANCHOR POINT ON THE FRAME. THE ANCHOR POINT WAS COMPLETELY RUSTED AND ROTTED REQUIRING SERIOUS METAL REPAIR TO REATTACH THE STRAP AND ALLOW THE VEHICLE TO BE DRIVEN SAFELY AGAIN. ...UPDATED 08/08/17 *BF *CN

TERRIBLE VIBRATION OR SHAKING RIGHT AT 70MPH AND UP. HAVE COMPLAINED ABOUT IT TO DEALER FROM RIGHT AFTER PURCHASE. RECALL ON PINION NUT HAS NOT FIXED THE PROBLEM. PAVEMENT AND TIRES MAKE NO DIFFERENCE. DEALER CLAIMS THEY CANT DRIVE IT AT 70 MPH. OR MORE.ITS ILLEGAL.

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT THE ENGINE STARTED AUTOMATICALLY WITHOUT THE KEY IN THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

TRUCK IS DIFFICULT TO START UNLESS YOU WIGGLE THE KEY FOB, IT ALSO SHUTS OFF RANDOMLY DRIVING DOWN THE ROAD DUE TO THE KEY ISSUE. IF YOU ADJUST THE KEY, YOU CAN RESTART IT, CAN ALSO START IT BY PUTTING YOUR FINGER IN THE HOLE FOR THE KEY TO GO INTO WITH THE FOB NEXT TO IT. MOSTLY HAPPENS WHEN INITIALLY STARTING IT AND IF YOU HIT A BUMP IN THE ROAD. WE HAVE REMOVED ALL KEYS FROM THE FOB BUT IT CONTINUES TO CUT THE TRUCK OFF WHILE DRIVING. THIS WAS A COMMON RECALL ON THE DODGE TOWN AND COUNTRY. I TALKED TO DODGE THIS MORNING AND THEY SAID OUR TRUCK WAS NOT AFFECTED AND WE COULD PAY FOR THE REPAIR.

FUEL TANK RETAINING STRAP DETACHED FROM FRAME CROSS-MEMBER CAUSING FUEL TANK TO HANG UNSECURED UNDER VEHICLE CAUSING POTENTIAL CATASTROPHIC CONSEQUENCES! DODGE DEALERSHIP STATES FRAME STRUCTURE RUSTED DUE TO BAD DESIGN, MANUFACTURER FAILED TO DESIGN A MOISTURE DRAIN INTO THE BOXED FRAME WHICH CAUSED THE STRAP ATTACHMENT POINT TO GIVE AWAY. DEALER STATES NON-REPAIRABLE ** NON-DRIVEABLE! FIAT CHRYSLER AUTOMOTIVE CUSTOMER ASSISTANCE REFUSED ANY ASSISTANCE IN RENDERING ANY TYPE OF RESOLUTION. NO CONCERN REGARDING POSSIBILITY OF HAVING FUEL TANK FALLING FROM VEHICLE. I MENTIONED LATER YEAR PRODUCTION OF SAME MODEL HAS A NEW DESIGNED CROSS-MEMBER. THIS SUBSTANTIATES A KNOWN FAILURE/DESIGN FLAW. I AM REQUESTING NHTSA TO PLEASE INVESTIGATE AND ISSUE A SAFETY RECALL. A <7 YEAR OLD VEHICLE SHOULD NOT HAVE A FRAME STRUCTURE RUST TO POINT OF RENDERING VEHICLE UNSAFE AND UNDRIVEABLE. PLEASE HELP! NEEDS ADDRESSED BEFORE SOMEONE SUFFERS INJURY OR WORSE. ALSO NEED HELP MOTIVATING MANUFACTURER TO RIGHT A WRONG. PREFERRABLY NOT AT MY (CONSUMERS) EXPENSE. THANKS [XXX] **HAVE SEVERAL MORE PICTURES, COULD ONLY ATTACH ONE FOR SOME REASON** UPDATED 08/11/17 *BF UPDATED 8/25/2017*JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

IT SEEMS THAT MY TRUCK IS PART OF RECALL 13V-038 BUT I HAVE NEVER BEEN NOTIFIED BY FCA.

I'M TRYING TO GET INFORMATION ABOUT THE BUY BACK PROGRAM.

THE HEADLIGHTS ARE UNEFFECTIVE FOR NIGHT DRIVING. IN ALL PUCKUPS SINCE 2009 AS I HAVE HAD 2009,11,22,24&15 MODEL YEARS WITH STANDARD HEADLIGHTS. THEY HAVE STARTED TO IMPROVE IN 2014 BUT STILL NOT ACCEPTABLE FOR AN OLDER PERSONS EYES AND DEFINITELY NOT AN INEXPERIENCED DRIVERS EYES.

REAR DIFFERENTIAL FAILURE. TRUCK COULDN'T BE DRIVEN AT ANY HIGH SPEED WITHOUT SHAKING LIKE IT IS GOING TO FALL APART. LOUD ROARING NOISE. HAPPENS WHENEVER YOU ARE DRIVING ON THE STREET OR HIGHWAY. *TR

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT WHILE STATIONARY, THE HVAC SYSTEM WOULD NOT DEFROST THE WINDSHIELD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

MY EXTREMELY LOW-MILEAGE RAM IS EXPERIENCING ELECTRICAL AND SENSOR ISSUES OF A TRUCK TENS OF THOUSANDS OF MILES HIGHER. THE KEY FOB WILL NOT LOCK OR UNLOCK THE DOORS BUT THE LIGHTS WILL FLASH. THE ESP/BAS LIGHT REMAINS ON ALONG WITH THE SLIPPING LIGHT PLUS THE AIRBAG LIGHT. THEY ALL REMAIN ON. THE DRIVER SIDE DOOR PANEL WILL NOT LOCK OR UNLOCK THE DOORS. THE PANEL WILL NOT OPEN OR CLOSE THE 2 REAR WINDOWS, BUT, THE 2 FRONT WINDOWS WILL OPEN AND CLOSE. ALL LIGHTS REMAIN ON WHILE IN MOTION OR PARKED. I DID NOTICE THE COLUMN SHIFTER WAS EXTREMELY LOOSE AND WAS NOT AS TIGHT AS NORMAL. VEHICLE HAS JUST OVER 65,000 MILES ON IT. AND IS 8 YEARS OLD POSSIBLY RELATED ISSUES ARE THAT THE TRUCK WAS RECENTLY TAKEN IN FOR WHEEL SENSOR REPLACEMENTS AND LOW IDLE CAUSING STALLING.

THE DEALER SAYS ITS A BAD TIPM, AND THAT THEY GO BAD ON RAM TRUCKS OFTEN. ALL THE ELECTRICAL SYSTEM GOES CRAZY, TRACTION CONTROL, AIR BAGS, ABS, BLOWER FOR HEAT AND AIR, WIPERS, DOOR LOCKS, WINDOWS AND OTHERS. IF THEY KNOW THIS IS FAULTY WHY NOT SHOULD THEY HAVE TO RECALL OR PAY US BACK

THERE IS A PROBLEM WITH EVERYTHING ELECTRICALLY RELATED TO THE TRUCK. THE HEADLIGHTS STAY ON, I HAVE TO DISCONNECT THE BATTERY TO GET THEM TO GO OFF. THE WINDSHIELD WIPERS CONSTANTLY REMAIN ON. THE INTERIOR LIGHTS, DOOR LOCKS, WINDOWS, SEATS, HEAT, A/C, RADIO, DASH LIGHTS, ETC DO NOT WORK. ONCE THE TRUCK STARTS, ALL OF THE DASH WARNING LIGHTS COME ON. (CHECK ENGINE, ABS, LOW WINDSHIELD WIPER FLUID, VOLTAGE, LOW OIL PRESSURE, ETC) THE TRUCK IS NOT SAFE TO DRIVE AND IS A HAZARD TO MY FAMILY.

I AM HAVING A COMPLETE ELECTRICAL MALFUNCTION WITH MY TRUCK. I REMOTELY STARTED IT ONE COLD MORNING, APPROXIMATELY 20 DEGREES. AFTER GOING OUTSIDE AND APPROACHING THE TRUCK I NOTICED THAT THE HEADLIGHTS WERE ON. WHEN REMOTELY STARTING A VEHICLE ONLY THE PARKING/MARKER LIGHTS COME ON. WHEN I TRIED TO UNLOCK THE TRUCK WITH THE KEY FOB, NOTHING WORKED. I MANUALLY UNLOCKED THE DRIVERS DOOR AND OPENED IT TO FIND AN ENORMOUS AMOUNT OF ISSUES. THE INTERIOR LIGHTS WOULD NOT COME ON. THE WINDOWS WERE STILL COMPLETELY FROSTED UP. I NOTICED THAT THE DEFROST WASN'T WORKING, INCLUDING THE HEATED SEATS, HEATED STEERING WHEEL, AND HEATED MIRRORS. I ALSO NOTICED THAT THERE WERE NO LIGHTS OR POWER TO THE ENTIRE RADIO CLUSTER, HEAT & A/C CONTROLS, PARKING ASSIST BUTTONS, HAZARD BUTTON, 4 WHEEL DRIVE CONTROLS, ETC. THE DOORS DIDN'T HAVE POWER FOR ANY DOOR LOCKS OR WINDOWS. ON THE INSTRUMENT CLUSTER, EVERY WARNING LIGHT IMAGINABLE WAS ILLUMINATED. CHECK ENGINE, ABS, VOLTAGE, AIR BAG, PARK ASSIST, TRACTION CONTROL, LOW FUEL, LOW WASHER FLUID, SEAT BELT, LOW TIRE PRESSURE, ALL GEARS INDICATOR LIGHTS WERE ILLUMINATED. THE CENTER MESSAGE SCREEN WAS GOING THROUGH EVERY POSSIBLE FAULT SCENARIO. I TRIED TO TURN OFF THE TRUCK AND RESTART IT BUT THE PROBLEM PERSISTED. I EVENTUALLY HAD TO REMOVE THE BATTERY BECAUSE THE HEADLIGHTS WOULDN'T GO OFF. THE TRUCK WASN'T SAFE TO DRIVE AND WAS NOT FUNCTIONING PROPERLY WHATSOEVER. I WAS TOLD BY THE SERVICE MANAGER OVER THE PHONE THAT THE TIPM IS THE ISSUE. THE TRUC

ONE DAY I TRIED TO DRIVE MY TRUCK TO THE STORE WITHOUT ANY HISTORY OF TRANSMISSION ISSUES. WHEN I PLACED THE TRUCK INTO DRIVE THE TRUCK IMMEDIATELY SHIFTED IN 4TH GEAR. I PUT IT BACK IN PARK THEN INTO DRIVE AGAIN. THIS SEEMED TO FIX THE ISSUE. A FEW DAYS LATER WHILE I WAS DRIVING DOWN THE ROAD THE TRUCK FELT SLUGGISH, ALMOST LIKE I WAS PULLING A HEAVY LOAD ON A TRAILER. I NOTICED THAT THE TRUCK WAS IN 4TH GEAR AGAIN. I THOUGHT THAT MAYBE I HAD ACCIDENTALLY PUT THE TRUCK INTO MANUAL, BUT I KNEW THAT I HAD NOT. SO I TRIED TO SHIFT BACK INTO DRIVE, BUT THIS DIDN'T FIX IT. I PULLED OVER, TURNED THE TRUCK OFF, BACK ON AND MIRACULOUSLY NO MORE ISSUES. UNTIL I DROVE IT AGAIN THE NEXT DAY. IT WOULD SPORADICALLY SHIFT INTO 4TH GEAR, AND STAY THERE WITHOUT ANY TYPE OF RESET LIKE BEFORE. OTHER DAYS, I COULD DRIVE JUST FINE. I EVENTUALLY HAD AN INDEPENDENT TRANSMISSION SPECIALIST LOOK AT THE TRUCK. HE STATED THAT THE LOW GEAR/REVERSE TRANSMISSION SHIFT SOLENOID WAS MALFUNCTIONING. I REPLACED IT AND DIDN'T HAVE ANY OTHER TRANSMISSION ISSUES. BESIDES THE REAR DOOR LOCKS BEING INOPERABLE LIKE BEFORE, THE ELECTRICAL ISSUES STARTED THE FOLLOWING WEEK (TIPM). NOW I'M STARTING TO THINK THAT THE TIPM MIGHT HAVE BEEN THE INITIAL ISSUE WITH THE DOOR LOCKS AND TRANSMISSION. I HAVE HAD MANY OTHER ISSUES WITH THE TRUCK AS WELL THAT I WILL FILE SEPARATE COMPLAINTS ON EACH ISSUE. (TIPM ELECTRICAL ISSUES, NO POWER TO ANYTHING INSIDE OF THE TRUCK, TIRE PRESSURE SENSOR FLYING OUT OF THE TIRE WHILE DRIVING

THE REAR POWER DOOR LOCKS DO NOT WORK WHATSOEVER IN MY TRUCK. TRYING TO UNLOCK/LOCK THE DOORS IN MY TRUCK WITH THE KEY FOB ONLY OPERATE THE FRONT DOORS. TRYING TO UNLOCK/LOCK THE DOORS WITH THE FRONT DRIVER AND PASSENGER SIDE POWER DOOR LOCK CONTROLS ONLY OPERATE THE FRONT DOORS AS WELL. THE ONLY WAY THE BACK DOORS WILL LOCK/UNLOCK IS IF IT IS DONE MANUALLY. WHEN THE DOORS ARE UNLOCKED, THE BACK DOORS DO NOT LOCK WHEN THE TRUCK REACHES THE SPEED THAT ENGAGES ALL DOOR LOCKS WHEN IN DRIVE. THE DOORS WILL NOT UNLOCK WHEN PUTTING THE TRUCK INTO PARK. I COULD UNDERSTAND IF ONE OR THE OTHER IS MALFUNCTIONING, BUT NOT BOTH. THIS DEFINITELY INDICATES AN ELECTRICAL ISSUE. THIS IS A SAFETY HAZARD. MY CHILDREN CAN GET TRAPPED IN IF THEY TRY TO EXIT THE VEHICLE IN AN ACCIDENT, THEY COULD GET KIDNAPPED/ASSAULTED IF THE BACK DOOR LOCKS WERE PULLED UP BY THEM WITHOUT MY KNOWLEDGE, MY ITEMS COULD GET STOLEN IN MY TRUCK IF ITS LEFT PARKED AND UNATTENDED, ETC. ANYTHING CAN HAPPEN WITH A HUGE NUMBER OF SCENARIOS. I HAVE HAD MANY OTHER ISSUES WITH THE TRUCK AS WELL THAT I WILL FILE SEPARATE COMPLAINTS ON EACH ISSUE. (TIPM ELECTRICAL ISSUES/NO POWER TO ANYTHING WHATSOEVER WITH THE TRUCK, TRANSMISSION SHIFT SOLENOID, STAYING IN 4TH GEAR, TIRE PRESSURE SENSOR FLYING OUT OF THE TIRE WHILE DRIVING 70 MPH) THIS TRUCK IS A SAFETY HAZARD TO MY FAMILIES LIFE AS WELL AS MY OWN. *TR

I WAS DRIVING MY TRUCK TO WORK ONE MORNING. I WAS TRAVELING AT A STEADY SPEED OF 70MPH IN A STRAIGHT STRETCH. ALL OF THE SUDDEN MY STEERING WHEEL STARTED TO WOBBLE AND I HAD THE LOW TIRE PRESSURE WARNING LIGHT ON MY DASH. AFTER NO MORE THAN 2 SECONDS THE TRUCK PULLED EXTREMELY HARD TO THE RIGHT. I KNEW THAT I HAD A FLAT TIRE. AFTER ATTEMPTING TO SAFELY PULL OFF AND AVOID THE TRACTOR TRAILER FROM SLAMMING INTO ME I WAS ABLE TO PULL OVER. AFTER INSPECTING THE TIRE, I NOTICED THAT I DIDN'T HAVE A VALVE STEM IN MY FRONT PASSENGER TIRE. I ATTEMPTED TO CHANGE THE TIRE ON THE SIDE OF THE ROAD IN THE RAIN BUT BROKE THE CHEAP LUG WRENCH THAT IS SUPPLIED WITH THE VEHICLE. APPARENTLY THE DEALERSHIP OVER TORQUED THE LUG NUTS. I HAD TO GET A RIDE TO WORK, BEING 1.5 HOURS LATE AND LEAVE MY TRUCK ON THE INTERSTATE ALL DAY. MY FATHER IN LAW WORKS FOR A TIRE AND LUBE CENTER. HE PROFESSIONALLY INSPECTED IT. THE THREADS COMPLETELY STRIPPED OUT OF THE TIRE PRESSURE SENSOR AND VALVE STEM. THIS IS WHAT CAUSED IT TO VIOLENTLY EJECT FROM THE WHEEL ITSELF. BY GODS' GOOD GRACES I WAS ABLE TO PULL OVER THAT DAY AND NOT CRASH OR DIE DUE TO THE HIGH SPEEDS. I HAVE HAD MANY OTHER ISSUES WITH THE TRUCK AS WELL THAT I WILL FILE SEPARATE COMPLAINTS ON EACH ISSUE. (TRANSMISSION SHIFT SOLENOID, STAYING IN 4TH GEAR, TIPM ELECTRICAL ISSUES/NO POWER TO ANYTHING ON THE INSIDE OF THE TRUCK, REAR POWER DOOR LOCKS NOT UNLOCKING/LOCKING WITH KEY FOB OR FRONT DOOR LOCK CONTROLS) THIS TRUCK IS A SAFETY HAZARD TO MY FAMI

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE WHEN APPLYING THE BRAKES. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL METAL SCRAPING NOISE. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING BLACK OIL FROM THE REAR AXLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.