TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT RECEIVED THE RECALL NOTICE UNDER NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE DEALER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL SERVICE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 36,000.
2009 Dodge Ram 1500 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THERE WAS A RECALL NOTIFICATION ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN) HOWEVER,THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE REMEDY PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT RECEIVED THE RECALL NOTICE UNDER NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE MANUFACTURER AND THE DEALER WERE CONTACTED AND STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 65,000.
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT THE HEATER FAILED TO OPERATE NORMALLY AND ONLY COLD AIR BLEW FROM THE VENTS. IN ADDITION, THE DEFROSTER FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 64,000.
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT RECEIVED NHTSA RECALL NOTICE NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THERE ARE NO FAILURES AT THIS TIME. THE MANUFACTURER WAS NOTIFIED. THE CURRENT MILEAGE WAS 52,500.
I RECEIVED SAFETY RECALL NOTICE N08/NHTSA 13V-038, REAR AXLE PINION NUT NOTICE ABOUT 6-8 MONTHS AGO. I HAD NOT HEARD ANYTHING FOR ABOUT 4 MONTHS, SO I CALLED THE NUMBER GIVEN, 1-800-853-1403, TO ASK IF ANYTHING WAS BEING DONE ABOUT THE RECALL AND WAS TOLD TO WAIT AND I WOULD RECEIVE ANOTHER NOTICE TO GET THE TRUCK REPAIRED. IT HAS BEEN AT LEAST 2 MONTHS SINCE THEN, AND I HAVE STILL NOT RECEIVED ANYTHING. I HAVE BEEN AFRAID TO TAKE MY TRUCK ANY DISTANCE, ESPECIALLY ON THE INTERSTATE HIGHWAYS, BECAUSE THE RECALL SAID IT COULD CAUSE AN ACCIDENT. PLEASE DO SOMETHING TO GET THIS PROBLEM RESOLVED. *TR
THE AUTOMATIC DOOR LOCK ON DRIVER SIDE FAILED TO ENGAGE AT 15 MPH. THE PASSENGER SIDE DID ENGAGE. MANUALLY LOCKING THE DRIVER SIDE DOOR RESULTED IN FAILURE TO UNLOCK WHEN VEHICLE WAS SHUT DOWN ALTHOUGH THE PASSENGER SIDE LOCK DID SUCCESSFULLY UNLOCK. THE DOOR MOUNTED LOCKING BUTTON FAILED TO LOCK THE DRIVER SIDE DOOR BUT DID LOCK THE PASSENGER DOOR. WHEN MANUALLY LOCKED, THE DOOR MOUNTED LOCKING BUTTON FAILED TO UNLOCK THE DRIVER SIDE DOOR. THE REMOTE CONTROL DOOR LOCK WILL NOT OPERATE THE DRIVER SIDE DOOR LOCK. DEALER SERVICE DEPT. SAYS THIS IS NOT COVERED BY WARRANTY AND I MUST PAY TO HAVE THIS REPAIRED. *TR
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT HE RECEIVED A RECALL NOTICE NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN). THE CONTACT WAS INFORMED THAT THE REPAIR PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT RECEIVED A RECALL FOR NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN) BUT WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I RECEIVED A RECALL FOR MY TRUCK THAT HAD SOMETHING TO DO WITH THE AIR CONDITIONING/HEATING. WHEN I TOOK MY TRUCK IN TO HAVE THE RECALL FIXED, IT WAS ALREADY NOT WORKING. THERE IS A KNOCKING UP UNDER THE DASHBOARD, AIR/HEAT ONLY COMES OUT VENTS IN DASH AND DEFROST, IT WILL NOT BLOW OUT OF OTHER VENTS SUCH AS FLOOR, ETC.. I TOOK MY VEHICLE TO THE DEALER TO GET THE RECALL AND PROBLEM FIXED. OBVIOUSLY MY TRUCK WAS ALREADY FAULTY DUE TO THE RECALL ISSUE. WHEN I PICKED UP MY TRUCK, IT WAS STILL "KNOCKING" AND THE AIR/HEAT WAS NOT BLOWING OUT OF ALL VENTS. I TOLD THE DEALERSHIP IT WAS NOT FIXED AND HE TOLD ME THAT THEY FIXED ONLY WHAT THEY WERE SUPPOSED TO AND I WOULD HAVE TO "PAY" TO HAVE THE PROBLEM FIXED! THE PROBLEM OCCURRED "AS A RESULT" OF THE RECALL, AND I FEEL IT IS THERE RESPONSIBILITY TO FIX IT. THEN IN JULY 2013, I CALLED THE SAME DEALER TO HAVE A NEW RECALL FIXED (REAR AXLE PINION NUT-NHTSA 13V-038). THEY DID NOT HAVE THE PART AND NEEDED TO ORDER IT AND TOLD ME THEY WILL CALL ME WHEN IT ARRIVED. TODAY, NOVEMBER 5, 2013, I STILL HAVE NOT RECEIVED A CALL FROM THIS DEALERSHIP TO FIX MY REAR AXLE PINION NUT. I HAVE BEEN TAKEN ADVANTAGE OF BY THIS PARTICULAR DEALERSHIP OVER AND OVER AGAIN. THE ONLY TIME I TAKE MY VEHICLE TO THIS DEALERSHIP IS TO FIX RECALLS AND THEY STILL FIND WAYS TO TAKE ADVANTAGE OF ME. FOR ALL OTHER NEEDS OF MY TRUCK I GO ELSEWHERE! JUST NEED SOME DIRECTION ON THE PINION NUT. I WOULD LIKE TO HAVE IT FIXED BEFORE IT STOPS WORKING AND RESULTS IN A CRASH. I
IN SPRING 2013 MY DODGE RAM TRUCK FAILED TO START. IT WAS TOWED TO THE DEALER WHERE I WAS TOLD THERE WAS A FAULTY SENSOR AND CHARGED OVER $600 FOR THE REPAIR. IN SEPTEMBER 2013 THE EXACT PROBLEM OCCURRED. I WAS TRAVELLING AND WHEN I RETURNED TO MY TRUCK IT WOULD NOT START AGAIN. AFTER SEVERAL TRIES I WAS ABLE TO GET MY TRUCK TO START. WHILE DRIVING IT DIRECTLY TO THE DEALERSHIP EVERY LIGHT ON THE DASH WAS FLASHING AND ACTING VERY ERRATIC. THE DEALER ONCE AGAIN TOLD TO ME I HAD A FAULTY STARTER. WHEN THE TRUCK WAS "REPAIRED" THE DEALER LEFT JUST ABOUT EVERY NOTICE ON MY DASH FLASHING STATING THERE WAS NOTHING THEY COULD DO ABOUT IT (UNLESS I WANTED TO PAY THEM MORE MONEY). WHILE IN THE WAITING ROOM I CHATTED WITH AT LEAST ONE OTHER CUSTOMER WHO HAD THE SAME PROBLEM. THE DODGE RAM TRUCKS ARE SIMPLY NOT STARTING BECAUSE OF A SENSOR AND THE DEALERS ARE MAKING A FORTUNE OFF THE CUSTOMERS. THIS SENSOR IS "FAULTY" AND DODGE NEEDS TO BE REQUIRED TO PAY FOR THE REPLACEMENT FOR ITS CUSTOMERS. NOT TO MENTION THE FACT THAT OWNERS OF THE DODGE RAM ARE LEFT STRANDED IN PARKING LOTS.... *TR
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN) HOWEVER, THE VEHICLE HAD NOT BEEN SERVICED BECAUSE THE PART NEEDED WAS UNAVAILABLE. AN AUTHORIZED DEALER WAS CONTACTED AND WAS UNABLE TO PROVIDE AN EXPECTED FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/23/13*LJ UPDATED 12/23/13
2009 DODGE RAM. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *SMD THE VEHICLE HAD TO BE TOWED TO THE DEALER, WHERE THE CONSUMER WAS INFORMED THE TRANSMISSION WAS TORN APART AND REBUILT. HE DROVE IT HOME, AND ALL SEEMED TO BE WELL; BUT, IN LESS THAN THREE WEEKS, T HE CHECK ENGINE LIGHT ILLUMINATED AND STAYED ON. THE TRANSMISSION INCIDENT HAPPENED A SECOND TIME.
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT THE VEHICLE EXHIBITED AN ABNORMAL GRINDING NOISE WHILE DRIVING APPROXIMATELY 35 MPH. IN ADDITION, THE CONTACT NOTICED THAT AN UNKNOWN PART BECAME DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE DRIVE SHAFT HAD BECOME DETACHED FROM THE VEHICLE AND WOULD NEED TO BE REATTACHED. ADDITIONALLY, THE RING GEAR AND BEARINGS WOULD ALSO NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED SPORADICALLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER TWICE FOR THE REPLACEMENT OF THE BEARINGS. THE CONTACT STATED THAT PRIOR TO THE FAILURE, HE HAD RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE MANUFACTURER AND DEALER WERE CONTACTED AND HAD ADVISED THE CONTACT THAT THE PARTE NEEDED TO COMPLETE THE RECALL SERVICE WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
THE TPMS VALVE CORE HAS CORRODED AND CRACKED CAUSING A SLOW LOSS IN TIRE PRESSURE. THIS CONDITION HAS THE POTENTIAL TO CAUSE RAPID TIRE DEFLATION AND CREATES THE SUBSTANTIAL RISK OF INJURY SHOULD THE TIRE AIR VALVE FAIL. CHRYSLER IS WELL AWARE OF THE SITUATION AND HAS ALREADY IMPLEMENTED A DESIGN CHANGE AS THEY KNOW THE AIR VALVES ARE DEFECTIVE. THE REPLACEMENT IS $75 OUT OF POCKET PER TIRE AT MY LOCAL SHOP. THE SERVICE MANAGER AND SEVERAL ONLINE FORUMS ARE PLAGUED WITH COMPLAINTS REGARDING THIS CONDITION WHICH AFFECTS A LARGE PORTION OF VEHICLES PRODUCED BY CHRYSLER. A LARGE OIL AND GAS COMPANY (EQT) HAS ORDERED ALL EMPLOYEES OPERATING AFFECTED VEHICLES TO HAVE THE AIR VALVES CHANGED REGARDLESS OF CONDITION. I, IN CONJUNCTION WITH OTHERS WHOM I PERSONALLY KNOW WHO HAVE BEEN AFFECTED BY THIS DEFECT FEEL THAT THE ITEM SHOULD BE RECALLED AS IT POSSES THE RISK OF SERIOUS POTENTIAL INJURY SHOULD THE AIR VALVE FAIL AT HIGHWAY SPEEDS. *TR
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT SHE STARTED THE VEHICLE AND ACTIVATED THE DEFROSTER SYSTEM HOWEVER, THE VEHICLE EXHIBITED AN ABNORMAL KNOCKING. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS REPAIRED. THE CONTACT WAS NOT AWARE OF THE EXACT REPAIRS MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 11/13/13*LJ THE CONSUMER STATED THE BATTERY DRAINED. THE DEALER WAS UNABLE TO LOCATE WHERE IT WAS COMING FROM, SO THEY RESET THE ELECTRICAL SYSTEM AND SAID IT MAY OR MAY NOT BE FIXED.
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V474000 (POWER TRAIN) IN THE MAIL SEVERAL MONTHS AGO AND STATED THAT THE DEALER INFORMED HER THE PARTS WERE NOT AVAILABLE FOR THE REPAIRS. THE MANUFACTURER WAS NOTIFIED BUT DID NOT PROVIDE AN ESTIMATED TIME FOR THE PARTS TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
RECALL N08/NHTSA 13V-038 'REAR AXLE PINION NUT' WAS ISSUED ABOUT APRIL, SAYING "A LOOSE PINION NUT COULD CAUSE THE REAR AXLE TO SEIZE AND A SEPARATED DRIVESHAFT COULD CAUSE A LOSS OF MOTIVE POWER. EITHER SITUATION COULD CAUSE A CRASH WITHOUT WARNING? I'VE CALLED THE DEALER SEVERAL TIMES AND WAS TOLD THE PART NEEDED IS NOT YET AVAILABLE. I CALLED THE CHRYSLER RECALL CENTER AND WAS TOLD THE SAME. I NEED MY VEHICLE, BUT AM SOMEWHAT AFRAID TO DRIVE IT. IT SEEMS LIKE AN EFFORT SHOULD BE MADE TO PROCURE THE PART IMMEDIATELY FOR SAFETY PURPOSES. *JS
OUR 2009 DODGE RAM 1500 IS EXPERIENCING ISSUES WITH THE TIPM (TOTALLY INTEGRATED POWER MODULE). THE VEHICLE STARTS INTERMITTENTLY AND WILL/COULD STOP RUNNING/SHUTDOWN AT ANY TIME. WE HAVE HAD THE TRUCK SERVICED ONLY TO FIND THAT THIS PARTICULAR PART IS ABOUT $650-800 TO REPLACE PLUS LABOR. THE ISSUE NOT ONLY COULD BE DANGEROUS IF THE VEHICLE DOES NOT START BUT IF IT DIES WHILE OPERATING. AFTER EXTENSIVE RESEARCH IT WAS DISCOVERED THAT THIS ISSUE IS NOT ONLY A LARGE ISSUE IN DODGE RAM, BUT ALSO IN NUMEROUS OTHER CHRYSLER VEHICLES. SOME HAVE EXPERIENCED ISSUES SUCH AS WINDSHIELD WIPERS, THE HORN BLOWING, LIGHTS TURNING ON AND OFF RANDOMLY WHILE DRIVING. EVEN AFTER REMOVING THE KEY AND SHUTTING DOWN THE ENGINE, THE ISSUES WOULD NOT SHUT OFF. THE WIPERS CAN AND HAVE DECIDED TO NOT WORK, WHICH COULD LEAD TO A REAL HAZARD WHEN DRIVING IN THE RAIN. THE CHECK ENGINE LIGHT COMES ON SPORADICALLY, AS DOES THE AIR BAG LIGHT. NOT KNOWING IF THE AIR BAG WILL EVEN FUNCTION IN AN ACCIDENT. THERE IS AN ENORMOUS BACKORDER ON THE TIPM DUE TO THE HIGH VOLUME OF VEHICLES REQUIRING REPLACEMENT. I WAS TOLD "UNOFFICIALLY" BY A SERVICE REP THAT THE REASON FOR THE BACKLOG IS ALSO DUE TO CHRYSLER CHANGING THE MANUFACTURER AND IN TURN, INCREASING THE PRICE OF THE PART. THIS NEEDS TO BE REPLACED AT THE COST OF CHRYSLER, NOT THE OWNER. THIS IS A SAFETY ISSUE AND NEEDS TO BE RECALLED IMMEDIATELY! ANY HELP YOU CAN PROVIDE WOULD BE MORE THAN APPRECIATED. *JS
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT HE RECEIVED NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN ) AND CONTACTED THE DEALER TO HAVE THE VEHICLE SERVICED BUT THEY DID NOT HAVE THE PARTS AVAILABLE. THE VEHICLE WAS NOT SERVICED. THE MANUFACTURER WAS NOTIFIED AND THEY ADVISED THE CONTACT TO TAKE THE VEHICLE TO ANOTHER DEALER IN THE AREA. THE CONTACT STATED THAT HE WAS UNHAPPY WITH THE FACT THAT HE HAD TO WAIT 6 MONTHS BEFORE THE PART BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN I.D. NUMBER 13V038000 (POWER TRAIN), THE CONTACT CALL THE DEALER TO MAKE AN APPOINTMENT TO REMEDY THE VEHICLE. THE DEALER STATED THAT THEY DID NOT HAVE ANY PARTS TO REMEDY THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN) AND THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED NUMEROUS TIMES AND THEY WERE UNABLE TO PROVIDE A DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) IN APRIL 2013. THE CONTACT STATED THAT SHE ATTEMPTED TO GET THE VEHICLE REPAIRED ON MAY OCCASIONS BUT THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ALSO STATED THAT PARTS WERE UNAVAILABLE. THE CONTACT DID NOT EXPERIENCE THE FAILURE.
THE REAR AXLE PINION NUT ON MY TRUCK IS RECALLED CAUSING MAJOR SAFETY ISSUE. CHRYSLER IS REFUSING TO DO ANYTHING OTHER THAN TELLING PEOPLE TO WAIT AND THEY ARE OK TO CONTINUE TO DRIVE THE VEHICLE UNTIL IT BREAKS. THIS IS MY ONLY VEHICLE, AND I NEED A SAFE VEHICLE FOR MY FAMILY AND I TO BE IN. PUTTING OUR LIVES, AND EVERYONE ELSES AT RISK IS 100%IRRESPONSIBLE OF ME AND CHRYSLER. PLEASE HELP US CONSUMERS.
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN FEBRUARY OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE SEPTEMBER OF 2013. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 60,000. UPDATED 11/13/13*LJ
I KEEP GETTING RECALL NOTICES SINCE JUNE ABOUT REAR AXLE PINION NUT, I HAVE CALLED DODGE DEALER SEVERAL TIMES TO SCHEDULE THE SERVICE FOR THE REPLACEMENT. THEY DO NOT HAVE THE PART OR DON'T KNOW WHEN THE PART WILL BE THERE. WHEN WILL THEY GET PART ???!!!! I DON'T WANT TO GET IN WRECK OR RUIN TRUCK IF PART FAILS!!!! *TR
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE DEALER AND MANUFACTURER WERE CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE TO COMPLETE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VEHICLE WAS NOT REPAIRED. *TR
I RECEIVED A RECALL NOTICE ALMOST 4 MONTHS AGO FOR THE REAR AXLE PINION NUT WHICH COULD RESULT IN A SERIOUS ACCIDENT, AS NOTED ON THE RECALL. I PLACED MY 2ND CALL TODAY TO THE CHRYSLER GROUP RECALL ASSISTANCE CENTER AND WAS AGAIN TOLD THAT THE PARTS TO REPAIR THIS PROBLEM ARE NOT READY. AS A CONSUMER WITH A POTENTIAL SAFETY PROBLEM WITH HIS FAMILY'S MAIN MODE OF TRANSPORTATION, I FIND THIS ANSWER UNACCEPTABLE. IT SEEMS TO ME THAT THIS PROBLEM NEEDS TO REPAIRED IMMEDIATELY AND THAT THE COMPANY HAS HAD PLENTY OF TIME TO MANUFACTURE THE REQUIRED ADHESIVE PATCH. *TR
NHTSA 13V-038 SAFETY RECALL N08 REAR AXLE PINION NUT. AS OF 9-12-2013 MANUFACTURER CLAIMS THERE IS NO SCHEDULE FOR THE DELIVERY OF PARTS TO MAKE THE REPAIR. IT IS NOW 161 DAYS FROM NOTIFICATION WITHOUT SERVICE OR REPAIR. DEALER AND MANUFACTURER BOTH CLAIM THE CONTACT WILL RECEIVE NOTICE WHEN THE PARTS BECOME AVAILABLE. *TR
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V038000 (POWER TRAIN) IN THE MAIL SEVERAL MONTHS AGO AND STATED THAT THE DEALER INFORMED HER THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) IN THE MAIL. THE CONTACT ATTEMPTED TO HAVE THE REMEDY PERFORMED BUT WAS ADVISED BY THE DEALER THAT THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT ABNORMAL NOISES WERE BEING EMITTED FROM THE VEHICLE BUT HE COULD NOT DETERMINE IF THE FAILURE WAS CONTRIBUTED TO DEFECT LISTED IN THE RECALL. THE VEHICLE WAS NEITHER SERVICED PER THE RECALL NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) AND STATED THAT THE PARTS HAD NOT BECOME AVAILABLE FOR OVER ONE YEAR. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. ..UPDATED 12-30-13 *BF UPDATED 1/14/2014 *JS
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, A NOISE EMITTED FROM THE DRIVE SHAFT AREA. THE NOISE WOULD CEASE UPON ENGAGEMENT OF THE BRAKE PEDAL. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN) HOWEVER, THE PART NEEDED TO COMPLETE THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT AFTER RECEIVING NHTSA CAMPAIGN I.D. NUMBER 13V038000 (POWER TRAIN), HE CALLED THE DEALER TO MAKE AN APPOINTMENT. THE DEALER STATED THAT THEY DID NOT HAVE THE PART TO REMEDY THE VEHICLE. FIVE MONTHS AFTER THE RECEIVING THE RECALL, THE CONTACT CALLED THE DEALER AGAIN TO MAKE AN APPOINTMENT BUT THE DEALER STATED THAT THE PART WOULD NOT BECOME AVAILABLE FOR ANOTHER YEAR AND A HALF. THE CONTACT DID NOT CALL THE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE DEALER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 51,000. *JB
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT THE DE-FOGGING SYSTEM FAILED TO OPERATE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
REAR PINION NUT BROKEN /LOOSE CAUSING DRIVE SHAFT PROBLEMS. PROBLEM WAS UNDER RECALL FOR OVER 6 MONTHS OR MORE, WAS ALWAYS TOLD BY DODGE CONCERNS HAVE BEEN UPGRADED BUT UNABLE TO HAVE VEHICLE REPAIRED. NOW VEHICLE ALMOST CRASHED ON HIGHWAY DUE TO THIS NON REPAIRED RECALL. DODGE STILL DON'T GIVE ANY ANSWERS WHY IT TAKES SO LONG. VEHICLE IS NOW AT DEALER AND DODGE CANT' EVEN SAY IF FALLS UNDER WARRANTY. RECALL # NO8/NHTSA 13V-038. *JB
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN) AND THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES.
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN) AND STATED THAT THE PART NEEDED TO CORRECT THE FAILURE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES.
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN) AND THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. UPDATED 10/17/13*LJ
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE MANUFACTURER AND DEALER WERE CONTACTED AND STATED THAT THE PARTS WERE NOT YET AVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 31,000. *TR
WHEN IS OUR LOCAL DEALER GOING TO GET THE RECALL PART-PINION NUT?????? THIS IS RIDICULOUS! LIVES ARE ON THE LINE!!!! *TR
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V038000 (POWER TRAIN) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER ADVISED THAT THEY DID NOT KNOW WHEN THE PART WAS GOING TO BECOME AVAILABLE. THE CONTACT DID NOT EXPERIENCE THE FAILURE HOWEVER HE FEELS THAT HE MIGHT CAUSE A CRASH.
SAFETY RECALL N08/NHTSA 13V-038 ISSUED 2/13. LETTER RECEIVED THAT 'PARTS REQUIRED TO PROVIDE A PERMANENT REMEDY FOR THIS CONDITION ARE CURRENTLY UNAVAILABLE. CHRYSLER WILL CONTACT YOU AGAIN BY MAIL, WITHA FOLLOW UP RECALL NOTICE WHEN REMEDY PARTS ARE AVAILABLE.' CONTINUED TO CALL DEALER AND CONTINUOUSLY TOLD PARTS HAVE NOT BEEN RECIEVED YET. IN MAY 2013, HAD DEALER CONFIRM REAR AXLE PINION NUT WAS TIGHT (THEY STILL DID NOT HAVE PARTS TO FIX RECALL). HAVE IN WRITING THAT NUT WAS TIGHT AND ALL WAS FINE. AUG. 16, 2013, THE NUT FAILS AND DRIVESHAFT SNAPS FREE (GEARS SHEARED OFF). LOST COMPLETE CONTROL OF VEHICLE DUE TO REAR WHEELS LOCKING. LUCKILY HAD JUST EXITED RT 80 ON TO SIDE ROAD. DEALER CONFIRMED ALL DUE TO PINION NUT FAILURE. DEALER ORDERED ALL NEW PARTS TO REBUILD TRUCK. WHEN ASKED IF THIS WILL RENDER THE RECALL 'FIXED' HE SAYS NO. WE STILL HAVE TO GET THE RECALL PINION NUT FIXED ON THE NEW PART. BUT THERE IS NO FIX!! SO THEY ARE BASICALLY PLACING MY FAMILY IN A DEATH TRAP AGAIN. WHO IS GOING TO STOP THE BLATANT NEGLIGENCE AT THIS POINT? ISN'T THIS SITE FOR THE PROTECTION OF THE PEOPLE? HELP US! THIS ISN'T A HOT SPILLED CUP OF COFFEE. THIS IS NOT A FRIVOLOUS REQUEST. *TR
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT IN MARCH OF 3103, HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN ). THE CONTACT STATED THAT HE NOTIFIED THE DEALER AND THEY STATED THAT THE PARTS WOULD BE AVAILABLE UNTIL JUNE 2013. THE CONTACT WAITED UNTIL JUNE TO HAVE THE VEHICLE REPAIRED BUT THE PARTS WERE STILL UNAVAILABLE. THE CONTACT STATED THAT HE WANTED TO GET THE VEHICLE REPAIRED AND FEELS IT WAS A SAFETY ISSUE WITH THE REPLACEMENT PARTS NOT BEING AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/17/13*LJ
WHILE DRIVING DOWN THE FREEWAY AT 65MPH I HEARD A WHINING SOUND. I REACHED MY EXIT AND THERE WAS A CLUNKING SOUND AND I IMMEDIATELY PULLED OVER AND TURNED THE TRUCK OFF. WHEN I INSPECTED THE TRUCK THE DRIVE LINE WAS ON THE GROUND DISCONNECTED FROM THE REAR AXLE. THE GEARS WERE LOCKED UP AND THE TRUCK COULD NOT MOVE. TRUCK WAS TOWED TO THE DEALERSHIP THE NEXT DAY. AFTER 5 WEEKS THERE ARE STILL NO REPLACEMENT PARTS. THEY ARE REPAIRING THE TRUCK AND USING STOCK REPLACEMENT PARTS THAT CONTAIN THE SAME DEFECT THAT CAUSED THE FAILURE. 8/15/13 THE WARRANTY CENTER SAID THE NON-DEFECTIVE REPLACEMENT PARTS ARE ON NATIONAL BACKORDER. *TR
REFERENCING NHTSA CAMPAIGN NUMBER: 13V038000. I RECEIVED NOTICE MY TRUCK IS INVOLVED IN THIS RECALL LATE APRIL OR EARLY MAY 2013. THE LETTER STATED WHEN PARTS WERE AVAILABLE I WOULD BE SENT A FOLLOW UP LETTER SO THAT REPAIRS COULD BE MADE. I CONTACTED MARMIES MOTORS IN GREAT BEND, KS 6/20/2013 AND THEY STATED THE FOLLOW UP LETTERS HAD NOT BEEN ISSUED. IT IS NOW AUGUST 15, 2013 AND I STILL HAVE NOT RECEIVED THE FOLLOW UP LETTER. THIS IS ENTIRELY TO LONG OF TIME PERIOD AND CHRYSLER IS MAKING A MOCKERY OUT OF THE NHTSA NOT ONLY IN THE DELAY OF NOTIFYING OWNERS ABOUT PARTS AVAILABILITY, BUT ALSO THEIR SLOW NOTIFICATION TIME OF THE ORIGINAL RECALL LETTER WHICH ACCORDING TO YOUR NOTICE WAS TO BEGIN IN MARCH, 2013. *TR
THIS IS THE N08 RECALL OF DODGE TRUCKS MFG WITHOUT PINION NUT ADHESIVE. *TR
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN) AND STATED THAT THE PART NEEDED TO COMPLETE THE RECALL SERVICE REMAINED UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/05/13*LJ
I HAVE BEEN WAITING FOR ABOUT 6 MONTHS FOR CHRYSLER TO GET NEW REAR AXLE PINION NUTS IN. THEY SENT ME A RECALL THAT THE DEFECTIVE NUTS COULD CAUSE AN ACCIDENT. YET EVERY TIME I CALL THEY CAN'T EVEN TELL ME WHEN THE NEW PINION NUTS WILL BE IN. ARE THEY WAITING FOR AN ACCIDENT TO HAPPEN. IS THERE ANY THING YOU CAN DO TO EXPEDITE THIS? THE RECALL NO IS N08/NHTSA 13V-038. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2009 Dodge Ram 1500 → · Every Ram 1500 year → · How the figures are calculated →