ANOTHER SINGLE DRIVER VEHICLE RAN A STOP SIGN AND THE SINGLE DRIVER DODGE HIT THE DRIVER'S DOOR DIRECTLY AND DEPLOYED BOTH FRONT AIR BAGS AND TOTALED BOTH VEHICLES. THE DRIVERS AIR BAG LAUNCHED METAL INTO THE LEFT WRIST AND FOREARM OF THE DRIVER WHILE HIS HANDS WERE IN THE 10 AND 2 O'CLOCK STEERING WHEEL POSITIONS. THE LEFT WRIST LACERATIONS AND LARGE HEMATOMA REQUIRED HOSPITAL CARE AND LEFT SCARS. THE DRIVER ALSO SUFFERED LOWER BACK DAMAGE REQUIRING SURGERY. THE TRUCK WAS TOTALED IN JANUARY 2014 AND SENT FOR SALVAGE. ON DECEMBER 15, 2014 I RECEIVED A CHRYSLER SAFETY RECALL (P40/NHTSA 14V-354) ON THE AIR BAG INFLATORS OF THE 2004 DODGE RAM 1500. THE PROBLEM IN THE RECALL NOTICE IS DESCRIBED AS; EXCESSIVE INTERNAL PRESSURE, DURING AIRBAG DEPLOYMENT EVENTS, COULD RESULT IN AN INCREASED CHANCE OF OCCUPANT INJURY DURING CERTAIN CRASH CONDITIONS.
2004 Dodge Ram 1500 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
AFTER GETTING A RECALL (R25/NHTSA 15V-313) FOR MY 2004 DODGE RAM 1500 AIR BAG, I CALLED EFIRD CHRYSLEY OF FLORENCE, SC FOR AN APPOINTMENT. WAS TOLD THE PARTS WEREN'T AVAILABLE BUT WOULD BE IN SIX WEEKS ON JULY 21, 2015 SO I MADE AN APPOINTMENT FOR BOTH MY RAM & 2006 CHARGER. MY APPOINTMENT WAS AT 7:30 AM & I DROPPED OFF THE TRUCK FOR THE RECALL WORK. AT ABOUT 11:30 I HADN'T RECEIVED A CALL BACK SO I CALLED & WAS TOLD THEY HAD TO ORDER THE PARTS. EACH TIME I HAVE TO GET A RIDE TO DROP OFF & PICK UP THE TRUCK. WHEN I COMPLAINED THE SERVICE GUY SHRUGGED IT OFF AS IF IT WAS NO BIG DEAL & THERE WAS NOTHING HE COULD DO. I SAID, "[XXX], WERE YOU EVEN GOING TO CALL ME?". HE ACCUSED ME OF CUSSING AT HIM. WHAT'S UP WITH CHRYSLER? IS THIS THEIR WAY TO PISS OFF EVERYONE SO THEY WON'T COME BACK TO GET THE WORK DONE? (THERE I GO, CUSSING AGAIN) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
STALLS AT EVERY STOP AFTER RE FUELING
DRIVING DOWN THE ROAD AT ABOUT 35 MPH AND ALL OF A SUDDEN I HAD NO POWER TO MY BRAKES OR STEERING AND THE ENGINE STOPPED. I MANAGED TO PULL OVER PLACED IT IN PARK AND IT STARTED RIGHT UP. ALL ELECTRICAL COMPONENTS REMAINED WORKING AT THE TIME OF THE INCIDENT. THIS SCENARIO HAS HAPPENED MULTIPLE TIMES AND IS A MAJOR SAFETY ISSUE. ON A DIFFERENT OCCASION I WAS SITTING AT STOP LIGHT AND IT TURNED GREEN TOOK MY FOOT OFF OF THE BRAKE AND PUSHED THE ACCELERATOR THE AND THE TRUCK ROLLED BACKWARDS AND ALMOST HIT THE VEHICLE BEHIND ME SINCE THERE WAS A SLIGHT DECLINE TOWARDS THE REAR OF THE TRUCK. AGAIN ALL ELECTRICAL WAS FINE, BUT THE ENGINE QUIT. FOR ALL SCENARIOS I DID NOT EVEN KNOW THE ENGINE STOPPED BESIDES THE BRAKES AND STEERING HAD NO POWER. THE ENGINE JUST SIMPLY STOPPED RUNNING,
THERE HAS NOT BEEN AN INCIDENT AS OF JULY 17, 2015. I RECEIVED THE AIRBAG RECALL R25/NHTSA 15V-313 IN EARLYJUNE 2015. I HAVE NOT RECEIVED A FOLLOW UP RECALL NOTICE. I CONTACTED SHELOR MOTOR MILE DODGE IN CHRISTIANSBURG VIRGINIA 24073 ON JULY 17, 2015. THEY TOLD ME THEY WOULD OPEN A TICKET AND ORDER THE PARTS. THEY ALSO TOLD ME IT COULD TAKE A MONTH OR TWO FOR THE PARTS TO ARRIVE. I FEEL THAT THIS IS NOT A REASONABLE TIME DUE TO THE NATURE OF THE RECALL. I WOULD LIKE TO EXPIDITE THIS PROCESS OR BE PROVIDED A RENTAL CAR UNTIL THIS CAN BE REPAIRED.
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2004 DODGE RAM. CONSUMER WRITES IN REGARDS TO VEHICLE MECHANICAL AND DEALERSHIP SERVICE DEPARTMENT REPAIR ISSUES. *SMD THE CONSUMER STATED HE EXPERIENCED A NON-CONSTANT SHAKE OR TREMBLE AND SELF-BRAKING, WITH A LOSS OF POWER AND THE INABILITY TO BE CONTROLLED, BOTH WHEN HAULING HORSES AND WITHOUT ANY TOW. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *JB
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PART WOULD NOT BE AVAILABLE FOR REPAIR UNTIL APPROXIMATELY FOUR MONTHS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT HEARD AN ABNORMAL VIBRATING NOISE COMING FROM THE FRONT OF THE VEHICLE WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT DISCOVERED THAT THE TRANSFER CASE WAS CRACKED AND THE BOLTS ON THE TRANSFER CASE WERE TIGHTENING INCORRECTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 09/22
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE REPAIR PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WAS DRIVING AT ABOUT 25 MPH HAD JUST MADE A LEFT TURN, AND OUT OF NO WHERE MY TRUCK WENT SIDE WAYS HEARD A SCREECHING TIRE SOUND THEN A BANG, THEN THE WHOLE TRUCK STARTED TO SHAKE VERY VIOLENTLY. I BRAKED IMMEDIATELY AND THE BANGING CONTINUED, I WAS IN THE MIDDLE OF THE ROADWAY AND TRIED TO GIVE IT GAS TO GET TO THE EDGE OF THE STREET BUT THE BANGING GO WORST, TURN OFF AND EXITED THE TRUCK, NOTICED A BIG PIECE OF METAL IN THE MIDDLE OF THE ROAD ALONG WITH A LOT OF OIL , RAN UP TO IT TO ONLY NOTICE IT WAS HALF OF MY DRIVE SHAFT, IT HAD SNAPPED IN TWO STILL ATTACHED TO A PIECE OF THE REAR END, ALONG WITH FRAGMENT PIECES ALL OVER THE FLOOR OF THE DIFFERENTIAL HOUSING, SEEMED LIKE SOMETHING BLEW UP IN THE DIFFERENTIAL. I LOOKED UNDER THE TRUCK AND NOTICED THE BANGING NOISE AND VIOLENT MOVEMENT WAS COMING FROM THE OTHER HALF OF THE DRIVE SHAFT THAT WAS STILL ATTACKED TO THE TRANSMISSION THAT WAS STILL SPINNING WHEN I HAD IT IN GEAR. THE CAR BEHIND ME HAD TO AVOID THE DRIVE SHAFT THAT SNAPPED OFF SINCE HE SAID IT FLEW OUT THE REAR OF MY TRUCK AS I WAS DRIVING. HAD TO GET TOWED HOME AND HAVE THE DIFFERENTIAL OIL CLEANED OF THE ROAD WAY. I WENT HOME AND NOTICE THERE WAS A RECALL FOR THIS VERY SAME THING AT IT COVERED TRUCKS MANUFACTURED JANUARY 28 OF 2004 THROUGH AUGUST 3, 2005, MY TRUCK WAS MANUFACTURED APRIL 2004 SO IT SHOULD BE COVERED BUT THE DEALER AND MANUFACTURE ARE GIVING THE RUN AROUND. PLEASE HELP! *TR
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 50 MPH, AN ABNORMAL NOISE EMITTED FROM THE REAR OF THE VEHICLE WITHOUT WARNING AND THE REAR OF THE VEHICLE SEIZED. AFTER INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE DRIVESHAFT DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I RECIEVED THE SAFETY RECALL NOTICE SOMETIME IN THE MONTH OF JUNE...HAVING WAITED WHAT SEEMED TO BE MORE THAN A REASONABLE AMOUNT OF TIME FOR THE UNAVAILABLE PARTS TO COME IN...I DECIDED TO JUST STOP BY THE DEALERSHIP ON HWY 41 IN HENDERSON. JULY 7TH 2014. SOMETIME BETWEEN 1PM AND 2PM. THE GENTLEMAN EXPRESSED TO ME EVERYTHING WAS ON BACK ORDER, THAT IT WAS NOT LIKELY TO OCCUR AND HE HASNT SEEN A TRUCK NEEDING THIS RECAL. HE SEEMED UNCONCERNED ABOUT MY ISSUE. HE DIDNT ASK MY NAME. MY NUMBER OR ACKNOWLEDGE MY LETTER. HE SAID HE WAS SURE MY NUMBER WAS IN HIS DATA BASE AND HE WOULD CALL WHEN PARTS CAME IN. THIS IS OUR FAMILY VEHICLE THAT WE DRIVE ON THE REGULAR!! HAVING NOT PURCHASED THE VEHICLE 2 YEARS AGO IF THAT FROM MY BROTHER IN LAW...I DOUBT I AM IN HIS SYSTEM!
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. UPON SLOWING DOWN AT APPROXIMATELY 10 MPH TO TURN INTO A FUEL STATION, THE GEAR ASSEMBLY FRACTURED AND THE REAR DIFFERENTIAL FAILED. THE CONTACT HEARD A LOUD NOISE AS THE FAILURE OCCURRED. THE VEHICLE WAS TOWED TO A REPAIR SHOP WHO PROVIDED AN INTERIM REPAIR OF THE GEAR ASSEMBLY AND INSPECTED THE DIFFERENTIAL AND NOTICED THAT IT FRACTURED PREMATURELY. THE VEHICLE WAS DRIVEN BACK TO THE CONTACT'S RESIDENCE AND PARKED DUE TO THE NOISE CONTINUING FROM THE REAR. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V796000 (POWER TRAIN). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS), BUT WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 164,000.
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) AND 14V770000 (AIR BAGS); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
A WHINING SOUND STARTED COMING FROM SOMEWHERE ON THE VEHICLE APPROX 30 MIN BEFORE THE REAR END EXPLODED LOCKING THE VEHICLE UP AND CAUSING THE DRIVE SHAFT TO FLY ACROSS TWO LANES OF HEAVY HOLIDAY TRAFFIC. THANK THE LORD NO ONE WAS INJURED OR ACCIDENT WAS CAUSED DUE TO THIS FAILURE OF A LOOSE PINION NUT ON THE DRIVE SHAFT. I HAD IT TOWED TO THE CLOSEST DEALERSHIP WHO SAID IT WILL COST OVER 4500 DOLLARS NOT INCLUDING CAR RENTAL TO GET IT REPAIRED, THE DEALER SAID THEY CONTACTED THE MFG. AND THEY SAID IT WAS NOT UNDER THE RECALL. THIS IS A SERIOUS AND DANGEROUS PROBLEM. THIS VEHICLE HAS BEEN DEALER MAINTAINED SINCE NEW AND SHOULD NOT HAVE EXPERIENCED THIS ISSUE WITHOUT A RECALL OR WARNING.
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MY TRUCK OVER HEATED BECAUSE OF THAT MY MOTOR BROKE INTO MANY PIECES I HAD IT TOWED TO A DODGE DEALERSHIP. I WAS TOLD THAT, THAT DOESN'T HAPPEN OFTEN BUT IT MOST HAD BE A DEFAULT WITH MY MOTOR...COULD YOU PLEASE GET BACK IN CONTACT WITH ME. THANK YOU
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED A RECALL LETTER FOR NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE WARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) AND 15V313000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE CONTACT HAD BEEN WAITING FOR A RESPONSE FROM THE DEALER FOR MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 08/13/15 UPDATED 09/03/15*LJ THE CONSUMER STATED AFTER ALMOST SIX MONTHS, THE VEHICLE WAS REPAIRED. UPDATED 09/10/15*JB
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. IN ADDITION, IN JUNE OF 2015 THE CONTACT RECEIVED ANOTHER RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS). THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 09/02/15*LJ UPDATED 10/26/2017*CN
CHECKING ON POSSIBLE AIRBAG RECALLS. ALSO WHEN I PURCHASED THIS TRUCK IN YEAR 2004 (BRAND NEW), I WAS OFFERED THE THE OPTION OF 20" RIMS. I TOKE THE OPTION YET, THE ID STICKER LOCATED ON THE DRIVERS DOOR WAS NEVER REPLACED. EVERYTIME I HAVE MY TIRES SERVICED, THE TIRES ARE IMPORPERLY FILLED WITH AIR, EVEN THOUGH I REPEATEDLY INFOR THE REPAIR MAINTENANCE SHOPS THAT 34 PSI IS NOT THE CORRECT PRESSURE. THEY REPAIR SHOPS STATE, WE FOLLOW THE GUIDANCE ON THE DOOR STICKER.
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. WHILE DRIVING 10 MPH, THE VEHICLE STALLED AND THE TEMPERATURE GAUGE AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE RESTARTED AFTER THE BRAKE PEDAL WAS DEPRESSED SEVERAL TIMES; HOWEVER, THE FAILURE RECURRED APPROXIMATELY EVERY 15 MILES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 234,000. UPDATED 09/03/15*LJ UPDATED 10/26/2017*CN
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) AND 15V313000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT WAS ADVISED BY THE DEALER TO LEAVE THE VEHICLE WITH THEM FOR THREE TO FIVE DAYS IN ORDER TO COMPLETE THE RECALL REPAIR FOR THE AIR BAGS. THE CONTACT FELT THAT THIS WAS AN UNNECESSARY LENGTH OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT ANOTHER DEALER COULD HAVE THE RECALL REPAIR COMPLETED WITHIN A FEW HOURS. THE VIN AND NHTSA CAMPAIGN NUMBER WERE UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. WHILE THE VEHICLE WAS BEING REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS), THE TECHNICIAN DIAGNOSED THAT THE AIR BAG SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. WHILE DRIVING AT 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT HEARD A BUZZING NOISE. IN ADDITION, THE HORN FAILED TO SOUND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) AND 15V313000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000.
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) AND 15V313000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/11/15*LJ
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) AND 15V313000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) AND 14V770000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I HAVE RECEIVED 3 RECALL NOTICES FOR THE AIRBAG OF MY DODGE TRUCK. MULTIPLE CALLS HAVE BEEN MADE TO THE ONLY DODGE SERVICE CENTER ON THE ISLAND I RESIDE. NO ONE FROM THE SERVICE CENTER RETURNS CALLS OR FOLLOWS THROUGH ON TAKING THE APPROPRIATE STEPS TO REMEDY THE RECALL. PLEASE ADVISE ON HOW I SHOULD PROCEED. THANK YOU.. .UPDATED 07-16-15 *BF UPDATED 8/21/15*CN UPDATED 9/21/2015*JS
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) AND 15V313000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. .. .UPDATED 07/21/15 *BF
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 08/14/15 UPDATED 09/03/15*JB
TL* THE CONTACT OWNED A 2004 DODGE RAM 1500. WHILE DRIVING AT 60 MPH, THE BRAKE PEDAL WAS DEPRESSED AND DID NOT EFFECTIVELY STOP THE VEHICLE. THE VEHICLE VEERED ACROSS THE ROADWAY AND ENDED UP IN A DITCH. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BRUISES TO THE BODY AND MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 135,000. UPDATED 11/18/15*LJ UPDATED 1/12/16 *JS UPDATED 01/26/16.*JB
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 15 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE SHOOK AND THE WHEELS SEIZED WITHOUT WARNING. THE CONTACT PULLED OVER AND DISCOVERED THAT THE REAR DRIVESHAFT BECAME DETACHED FROM THE VEHICLE AND WAS ON THE GROUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE REAR AXLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V796000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 151,000.
REAR AXLE LOCKED UP BREAKING OFF DRIVE SHAFT. 5 MIN EARLY IT WOULD HAVE BEEN A DISASTER.
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT HEARD A NOISE COMING FROM THE REAR OF THE VEHICLE WHEN THE ACCELERATOR PEDAL WAS RELEASED. WHILE TRAVELING APPROXIMATELY 45 MPH, THE DRIVESHAFT FRACTURED CAUSING THE REAR DIFFERENTIAL TO LOCK UP. AS A RESULT, THE REAR OF THE VEHICLE DRAGGED. THE CONTACT HAD TO APPLY EXTREME FORCE TO CONTROL THE VEHICLE AND PULL IT OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBERS: 03V503000 (POWER TRAIN) AND 14V796000 (POWER TRAIN). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) AND 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
OPEN DRIVER SIDE DOOR, I TAKE THE HANDLE ABOVE THE DOOR TO GET IN THE TRUCK SEAT, THE HANDLE CAME OFF, I WENT TO A GARAGE IN MY TOWN TO GET IT FITTED THEY HAD TO ORDER A NEW ONE. IT TOOK ABOUT A WEEK TO GET A NEW ONE, THEY PUT IT ON EVERYTHING WAS OK. BUT NOW I AM HAVING TROUBLE WITH IT AGAIN, IS THERE A CALL BACK ON THIS HANDLE? I AM NOT HAVING TROUBLE WITH THE PASSENGER SIDE, I THINK BECAUSE THE DRIVER SIDE IS USED MORE. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING LAMP FLASHED AND THERE WAS A BEEPING NOISE EACH TIME THE FAILURE RECURRED. THE DEALER DID NOT STATE WHEN THE VEHICLE WOULD BE ABLE TO GET DIAGNOSED AND REPAIRED. THE CONTACT WAS INFORMED TO CALL MONTH AFTER MONTH WHILE EXPERIENCING A FAILURE WITH THE AIR BAG WARNING LAMP. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) AND 14V817000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I SPOKE TO MICKI AT NEWNAN PEACHTREE DODGE ON 2/23/15 AND 5/14/15 PERTAINING TO RECALL P78/NHTSA 14V-770 AIR BAG NOTICE. MY FIRST CONTACT ON 2/23, I WAS TOLD CHRYSLER HAS NOT RELEASED THE PARTS. MY SECOND CONTACT ON 5/14, I WAS TOLD THE PARTS WERE SHIPPED AND THE HARNESS FOR THE DEVICE WAS TOO SHORT. I WAS TOLD TO CONTINUE TO FOLLOW UP WITH THEM ON PARTS STATUS. THEY HAVE MADE NO PROGRESS IN THREE MONTHS AND I'M FOLLOWING THE PROTOCOL SET OUT IN THE ADVISORY. I CANNOT ALLOW MY SON TO DRIVE THIS VEHICLE WITH THIS ISSUE. I'M GLAD TO SEE THAT THIS IS UP FOR A PUBLIC HEARING.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 Dodge Ram 1500 → · Every Ram 1500 year → · How the figures are calculated →