Page 22 of 22 · complaints 1,051–1,099 of 1,099

2004 Dodge Ram 1500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Power Train › Axle Assembly › Axle Shaft
Filed Jan 26, 200512,000 milesCA

FOR CHRISTMAS VACATIONS, I WENT TO DURANGO, MEXICO. WHEN I WAS DRIVING THERE, I TOOK A CURVE APPROXIMATLY AT 35 MPH AND I SUDDENLY HEAR A LOUD NOISE ON THE BACK OF THE TRUCK AND I SAW THE LEFT REAR TIRE PASS ME BY. I WAS ABLE TO CONTROL MY TRUCK, AND THERE WAS NO TRAFFIC AT THAT TIME SO THERE WAS NO ACCIDENT THANK GOD. THE REAR AXEL BROKE, BOTH WHEELS WERE OUT AND THE TRUCK'S BED WAS ON THE FLOOR. *AK

Air BagsCrash
Filed Jan 5, 200593,000 milesOH

NHTSA CAMPAIGN 01V153000. DAIMLER/CHRYSLER ISSUED A CLOCK SPRING RECALL. THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN ALTHOUGH IT EXPERIENCED THE SAME PROBLEM THAT WAS MENTIONED IN THE RECALL. *AK THE CONSUMER HAD ACCIDENTS ON TWO SEPARATE OCCASION IN WHICH THE AIR BAGS DID NOT DEPLOY. *NM

WheelsCrash
Filed Jan 5, 20052,104 milesIN

WHILE TRAVLEING AT 20 MPH RIGHT REAR WHEEL CAME OFF, CAUSING THE VEHICLE TO STRIKE THE CURB, AND GO ONTO THE SIDEWALK. VEHICLE WAS TOWED. *AK *TC

Suspension
Filed Dec 30, 2004544 milesMI

MY VEHICLE PULLS HARD TO THE RIGHT. I HAVE COMPLAINED TO THE DEALER WITHIN THE FIRST WEEK OF PURCHASE. I HAVE HAD 4 ALIGNMENTS DONE, AND THAT DOES NOT CORRECT THE PROBLEM. DEALERSHIP HAS NOT OFFERED TO INVESTIGATE FURTHER TO FIND PROBLEM. *AK

Electrical System
Filed Dec 25, 20043,125 milesNJ

RAM 1500 STALLLS FOR UNKNOWN REASONS. DEALER CANNOT FIX AS NO FAILURE CODE WAS SET NOR WAS THEIR ANY HISTORY OF THE STALL IN THE VEHICLE COMPUTER.*AK

Vehicle Speed Control › Accelerator Pedal
Filed Dec 21, 2004NC

THE GAS PEDAL PUSHED DOWN AND STUCK TO THE FLOOR, CAUSING THE VEHICLE TO HAVE SUDDEN ACCELERATION. DEALER WAS NOTIFIED BY CONSUMER, BUT THE CAUSE WAS UNDETERMINED.*AK

Suspension › Front › Control Arm › Upper Ball JointCrashFire1 injured
Filed Dec 14, 20045,226 milesAZ

DRIVING NORTHBOUND ON THE 101 FREEWAY IN THE FAR RIGHT LANE CHANGED TO THE CENTER LANE ON DRY ASPHALT PASS A SLOWER MOVING CAR AND HEARD A LOUD NOISE. FACE IMPACTED THE STEERING WHEEL .DON,T RECALL ANYMORE THAN THAT DO HAVE AN ACCIDENT REPORT. THINK THE RIGHT REAR AXLE BROKE OR SOMETHING IN THE RIGHT FRONT SUSPENSION. TIE ROD OR BALL JOINT THE INSIDE OF THE RIGHT FRONT WHEEL IS ESTROYED AND WAS OFF. THE TRUCK COMPLETE WITH LARGE BRACKET BROKEN TIE ROD AND BALL JOINTS AND ROTOR . OUTSIDE OF WHEEL IS NOT DAMAGED. RIGHT REAR WHEEL HAS THE BRAKE DRUM/DISC AND PART OF THE BROKEN OFF AXLE STILL BOLTED TO IT.. ALLPAR HAS A REPORT ON DODGE RAM AXLES BRAKING 2002 AND UP.STATES A NEW DESIGN IS IN PLACE FOR 2006. IS AWARE OF THIS PROBLEM..*AK TRUCK HIT A CONCRETE WALL AND SKIDDED TO A STOP IN THE THIRD LANE OF TRAFFIC ON FIRE UNDER THE FRONT END A FOLLOWING WITTNESS STATED SPARKS WERE FLYING THROUGH THE AIR.. THEY ALSO PUT OUT THE FIRE. MAJOR FRONT END DAMAGE AND NO AIR BAGS DEPLOYED. DODGE DENIED ANY RESPONCIBILLITY A CLAIM WAS FILED HAVE THE LETTERS AND EMAIL. THE DEALERS ADDED FURTHER INJURY BY CHARGING AS MUCH AS POSSIBLE AND HIGH INTEREST FOR A NEW MAGNUM SXT.MADE IT IMPOSSIBLE TO BUY THE RT MODEL.. I DO HAVE THE TWO WHEELS IN QUESTION AT THE SHOP I WORK AT TRI CITY TANSMISSION SERVICE. AND PHOTOS OF THE AFTERMATH.. AT THE BODY SHOP.THEY COULN'T BELIEVE I WALKED AWAY. THANKYOU FOR YOUR TIME SINCERELY MICHAEL A YOUNG

Power Train › DrivelineCrash
Filed Dec 2, 2004NJ

WHILE TRAVELING AT A HIGH RATE OF SPEED ON THE HIGHWAY, I WANTED TRY OUT MY DODGE HEMI POWER. A LOUD TAPPING NOISE EMERGED FROM UNDER HOOD. I WAS SO STARTLED I SLAMMED ON THE BRAKES AND WENT OFF THE ROAD INTO A DITCH FLIPPING THE VEHICLE OVER MANY TIMES. THE PROBLEM WAS A BAD LIFTER + VALVE. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Nov 30, 200414,000 milesNJ

ROTORS WARPED AT 14000 MILES AND NOW ARE WARPED AGAIN AT 24000 MILES. DEALER STATES DRIVING HABITS. NEVER HAD THIS PROBLEM WITH ANY OTHER VEHICLE AND DIDN'T EXPECT IT FROM A 35000 DOLLAR, TOUGH BUILT TRUCK.SOMETHING NEEDS TO BE DONE. *AK

Power Train › Automatic Transmission
Filed Nov 12, 2004278 milesSC

CONSUMER WAS PULLING OUT FROM A PARKING SPACE AND NOTICED THAT THE RPMS WERE GOING UP, AND THE ENGINE WAS MAKING A FUNNY NOISE. WHEN HE GOT TO THE ROAD AND APPROACHED THE STOP LIGHT THE SAME THING HAPPENED. THEN, VEHICLE SLOWED DOWN AND SHUT DOWN. CONSUMER JUST PICKED THE BRAND NEW VEHICLE UP FROM THE DEALER THE DAY BEFORE. HE HAD THE VEHICLE TOWED TO THE DEALER, AND WAS TOLD THAT THE FILTER IN THE TRANSMISSION WAS COMING APART. WHICH MEANT THAT NONE OF THE FLUID WAS GOING TO THE TRANSMISSION. THIS BLEW OUT THE ENGINE.*AK THE DEALER REPLACED THE TRANSMISSION. *TC

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Nov 1, 200411,310 milesNY

ROTORS: ROTORS: ROTORS, I HAVE A 2004 DODGE RAM 1500 (HEMI) AND AT 11,000 MILES BOTH MY FRONT AND REAR ROTORS WERE WARPED AND REARS WERE GROOVED LIKE A RECORD PLAYER. DEALER REPLACED THE ROTORS BUT NOT THE PADS. I NOW HAVE AN ADDITIONAL 5,000 MILES ON THE VEHICLE AND AGAIN MY ROTORS ARE WARPED.*AK

Equipment › Other › Labels
Filed Oct 25, 20043 milesCA

CONSUMER PURCHASED MATERIAL THAT WAS NOT INDICATED ON THE DOOR OR WINDOW STICKER TELLING THE CONSUMER THE CORRECT TIRES. ALSO, TIRE PRESSURE WAS NOT CORRECT FOR THIS VEHICLE. CONSUMER CONTACTED THE MANUFACTURER, AND WAS TOLD THAT WAS THE WAY WE DO IT. *AK

Electrical System › Ignition
Filed Oct 24, 20048,457 milesNV

REGARDING THE STALLING PROBLEM ON A 2004 DODGE RAM 1500 QUAD CAB HEMI SPORT TRUCK. CURRENTLY THIS IS THE SIXTH TIME IT HAS STALLED. THE LATEST INCIDENT OCCURRED WHEN I ROUNDED THE CORNER TO EXIT THE AIRPORT PARKING LOT. THE VEHICLE HAD NO POWER STEERING OR BRAKES AS OF THE RESULT OF STALLING AND WAS HARD TO CONTROL. THE TRUCK HAS BEEN TO THE DEALERSHIP SEVERAL TIMES FOR THE SAME PROBLEM AND EVEN THE DISTRICT SERVICE MANAGER FOR CHRYSLER HAS LOOKED AT IT, BUT CANNOT DUPLICATE OR FIND ANY CODES. *AK

Power Train › Axle AssemblyCrash2 injured
Filed Oct 15, 2004GA

WHILE STOPPING AT A TRAFFIC LIGHT THE CONSUMER HEARD A BREAKING SOUND FROM THE REAR LEFT SIDE, BUT DIDN'T THINK IT CAME FROM HER VEHICLE. TWO HOURS LATER, THE NOISE OCCURRED AGAIN, BUT LOUDER. THE VEHICLE IMMEDIATELY STARTED SPINNING IN THE LEFT DIRECTION UNTIL IT CRASHED INTO A DITCH AND HIT A CONCRETE BARRIER WHILE SPINNING DRIVER'S DOOR OPENED, AND THE SEAT CONNECTION IN THE MIDDLE BROKE. THIS WAS A BENCH SEAT. THE DRIVER'S SIDE SLID FORWARD, AND THE PASSENGER'S SIDE SLID BACKWARDS. WHEN VEHICLE WAS PICKED UP THE RENTAL STORE MECHANIC DETERMINED THAT THE REAR AXLE BROKE. *AK *SC

Electrical System › Wiring
Filed Oct 15, 20044,000 milesFL

VEHICLES ELECTRONICS BEGIN TO GO BUZURK. SPEEDOMETER GOES UP AND DOWN, REGISTERS MILES INCORRECTLY, BUZZER WILL NOT TURN OFF, WINDSHIELD WIPERS WILL NOT TURN OFF. TAKEN TO DEALERSHIP AND WERE TOLD THE WIRING SYSTEM IS GETTING WET. ON TWO OCCASIONS THEY PACKED WIRE WITH GREASE TO KEEP WIRING FROM GETTING WET. THIS QUITS WORKING WITHIN A MONTH OR SO. THIS LAST VISIT WE WERE FINALLY TOLD THAT DODGE/CHRYSLER WAS AWARE THIS WAS A COMMON PROBLEM WITH THIS MODEL TRUCK, BUT AT THIS TIME THEY HAVE NOT DEVELOPED A PART TO REPAIR AND HAVE NOT RECALLED. WE WERE TOLD THEY ARE UNABLE TO REPAIR AT THIS TIME. *AK

Electrical System › Wiring › Interior/Under Dash
Filed Oct 7, 2004IN

THE DASHBOARD LIGHTS DO NOT WORK. DEALER SERVICED THE VEHICLE FIVE TIMES, AND THEY STILL DO NOT WORK. THE CONSUMER CANNOT SEE THE SPEED, MILEAGE AND OTHER GAUGES.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 9, 200411,000 milesCA

VEHICLE HAS APPROXIMATELY 16,000 MILES ON IT. AT APPROXIMATELY 11,000 MILES, THE BRAKE ROTORS BECAME WARPED. INITIALLY, THE CONDITION WAS BARELY NOTICEABLE AND PROGRESSIVE ESCALATED UNTIL IT BECAME A VIOLENT SHUDDER. THE ROTORS WERE RESURFACED AT THE DEALER AT APPROX 12,300 MILES (AT MY EXPENSE). THE VEHICLE HAS AGAIN BEGUN TO SHOW SIGNS OF THIS OCCURING. REFER ALSO TO COMPLAINT NUMBERS 10059615, 10087061, 10086270, AND 10087061. *AK

Service Brakes, Hydraulic
Filed Sep 8, 200413,000 milesFL

8/11/04 I STATED TO THE SERVICE REP THAT THE BRAKES HAD A SHIMMY TO THEM. THE SERVICE TECH STATED THAT HE WOULD CHECK THEM OUT. I LEFT THE TRUCK AT THE DEALERSHIP SO THAT THEY COULD PERFORM THE SERVICE. I LATER RECEIVED A CALL FROM THE SERVICE TECH, HE STATED THAT MY ROTORS WERE WARPED AND THEY WOULD NEED TURNING AT A COST OF $160.00 OR REPLACEMENT ALL TOGETHER. I ASKED WHY THIS WAS NOT COVERED UNDER MY WARRANTY. HIS RESPONSE WAS THAT THE ROTORS ARE ONLY COVERED UP TO 12K MILES WHERE I HAD 13000 MILES ON THE VEHICLE I WAS OUT OF THE WARRANTY RANGE AND THAT THE ROTOR ARE A WEAR AND TEAR ITEM. I CONTACTED DODGE AND THIS IS HOW THEY REPLIED: THANK YOU FOR CONTACTING DAIMLERCHRYSLER CONCERNING THE BRAKE ROTORS ON YOUR DODGE RAM 1500. ROTORS WEAR OR WARP FOR VARIOUS REASONS - ROAD CONDITIONS, DRIVING HABITS AND EVEN THE WEATHER CAN PLAY A FACTOR. ADDITIONALLY, ROTORS AND PADS ARE A "WEARABLE" ITEM, THIS IS WHY THEY ARE WARRANTED FOR 12 MONTHS OR 12,000 MILES. PLEASE REVIEW YOUR WARRANTY MANUAL. I UNDERSTAND YOUR FRUSTRATION, PARTICULARLY IN VIEW OF BOTH THE COST AND INCONVENIENCE INVOLVED. ONE WAY WE ARE ABLE TO GAUGE WHAT KIND OF PROBLEMS OUR CUSTOMERS ARE HAVING IS THROUGH CORRESPONDENCE FROM OWNERS SUCH AS YOURSELF. YOUR CONCERN HAS BEEN ADDRESSED. THE MANUFACTURER'S DEFECT WARRANTY HAS EXPIRED, THEREFORE, YOU ARE RESPONSIBLE FOR THE REPAIRS IN QUESTION. THANK YOU FOR YOUR UNDERSTANDING, AND HAVE A GOOD DAY. UNACCEPTABLE. *AK

Exterior Lighting › Turn Signal › Switch
Filed Sep 3, 200411,970 milesVA

TURN SIGNAL MALFUCTIONED ATTRIBUTED TO THE FRONT CONTROL MODULE ACCORDING TO CHRYSLER STAR REPRESENTATIVE. THE DEALER WAS NOT ABLE TO REPRODUCE THE FAILURE AND WAS RETURNING MY VEHICLE TO ME .THIS IS A "KNOWN" PROBLEM THAT THE DEALER WAS NOT PREPARED OR ABLE TO DIAGNOSE. ACCORDING TO RICK AT CHRYSER STAR SUPPORT DESK THE FRONT CONTROL MODULE P/N 56051036AD HAS A KNOWN PROBLEM. I WAS ONLY ABLE TO FIND TTHIS OUT AFTER CALLING CHRYSLER CUSTOMER SERVICE AND INSISTING THAT THE DEALER CALL THEIR STAR SUPPORT DESK AND OPEN AN INCIDENT. THE REP AT THE SUPPORT DESK IMMEDIATELY TOLD JESSE THE SERVICE TECH THAT THE FRONT CONTROL MODULE HAD A KNOWN PROBLEM. THE INTERMITTENT FAILURE CREATED A SAFETY HAZARD ON THE HIGHWAY BY NOT FUNTIONING AT ALL OR MALFUNCTIONING BY INDICATING A RIGHT HAND TURN SIGNAL WHEN THE LEVER WAS IN THE LEFT HAND TURN POSITION. *AK

Exterior Lighting › Headlights › High/Low Beam Dimmer SwitchCrash
Filed Aug 30, 2004PA

WHILE DRIVING AT 55 MPH AT NIGHT CONSUMER'S VEHICLE WAS INVOLVED IN A COLLISION DUE TO THE POOR BRIGHTNESS OF THE HEADLIGHTS. THE HIGH BEAMS WERE NOT BRIGHT ENOUGH. DEALERSHIP INDICATED TO CONSUMER, THE VEHICLE WAS OPERATING AS DESIGNED. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Aug 30, 2004750 milesMD

I WAS APPROACHING A ROAD THAT I WAS GOING TO MAKE A RIGHT TURN ON, AFTER TRAVELING ON A HIGHWAY AT APPROXIMATELY 60 MPH. WHEN I HAD SLOWED ENOUGH TO START TO MAKE MY TURN, THE TRUCK STALLED WITHOUT WARNING AND I HAD TO COMPLETE THE TURN WITHOUT POWER STEERING TO AVOID HITTING A CAR WAITING TO TURN AT THE LIGHT. I AM A FAIRLY BIG GUY AND MADE THE TURN WITHOUT INCIDENT BUT HAD TO REALLY PULL ON THE STEERING WHEEL TO TURN IT. IF MY WIFE HAD BEEN DRIVING SHE WOULD NOT HAVE BEEN ABLE TO MAKE THE TURN. THIS HAPPENED WHEN THE TRUCK HAD APPROXIMATELY 500 TO 1000 MILES ON IT. IT NEVER STALLED AGAIN SINCE THEN. THE TRUCK NOW HAS 12000 MILES ON IT.*AK

Latches/Locks/Linkages › Hatchback/Liftgate › Lock
Filed Aug 23, 20044,300 milesNJ

WHILE DRIVING 30 MPH HATCHBACK WINDOW SHATTERED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Electrical System › Horn
Filed Aug 18, 20045,096 milesPA

THE CONSUMER STATED THAT HORN FAILED. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 17, 200410,000 milesOH

THE FRONT ROTORS ON MY DODGE RAM 1500 HAVE WARPED AND BEEN REPLACED TWICE IN 5 MONTHS. DEALER STATES THIS IS UNCOMMON. *JB

Engine and Engine Cooling › Cooling System
Filed Aug 16, 20041,000 milesOH

COOLANT OVERFLOW BOTTLE DEFECTIVE DESIGN. CAP LEAKS COOLANT. COOLANT LEVEL @ MINIMUM STILL LOSING COOLANT. DEALER STATES WHEN VEHICLE GOES OVER ROUGH ROADS, COOLANT SPASHES AND LEAKS OUT THE CAP. BOTTLE REPLACED 3 TIMES, CONTINUES TO LEAK.*AK

Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic Convertor
Filed Aug 16, 20041,400 milesGA

TRUCK ENGINE STARTED SMOKING LIKE IT WAS ON FIRE A BIG BALL OF SMOKE CAME OUT OF EXHAUST PEOPLE IN THE PARKING LOT THOUGHT IT WAS ON FIRE AS OF THIS TIME WE ARE WAITING FOR THE DEALERSHIP TO REPLACE THE ENGINE AND EXHAUST. *AK

Engine and Engine Cooling › Engine
Filed Aug 5, 20044,300 milesTX

WHEN THE DRIVER MOVED ACROSS TWO LANES TO INITIATE A LEFT TURN THE TRUCK LOST ALL POWER. THE CONSUMER PUSHED DOWN ON THE ACCELERATOR BUT NOTING HAPPENED UNTIL THE DRIVER PUSHED THE PEDAL ALL THE WAY TO THE FLOOR. WHEN THE PEDAL WAS PUSHED ALL THE WAY TO THE FLOOR THE TRUCK LURCHED FORWARD QUICKLY AT A VERY HIGH RPM. THE PROBLEM HAS NEVER OCCURRED AGAIN, EVEN AFTER THE DEALER EXAMINED THE VEHICLE. THE CRUISE CONTROL WOULD NOT DISENGAGE UNTIL THE VEHICLE'S SPEED EXCEEDED 8 MPH OVER THE SET SPEED. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 5, 200412,000 milesTX

I HAVE A 2004 DODGE RAM THAT BARELY HAS 12,000 MILES ON IT, AND THE ROTORS ARE ALREADY WARPED. THE BRAKES ARE GETTING TO THE POINT THAT YOU CAN ALMOST LOOSE CONTROL OF THE VEHICLE EVEN AT LOW SPEEDS. I HAVEN'T BEEN TO THE DEALER YET, BUT ALREADY KNOW THE LIKELY OUT COME. THIS HAS BEEN A KNOWN PROBLEM WITH DODGE/CHRYSLER VEHICLES FOR YEARS AND CONTINUE TO PLAGUE EVEN THE NEW MODELS. THERE IS AN EXTREMELY LARGE NUMBER OF WEBSITES POSTING COMPLAINTS ON THIS VERY ISSUE AND DODGE/CHRYSLER HAS REFUSED TO DO ANYTHING TO CORRECT THE PROBLEM OTHER THAN PUT ON A QUICK BAND-AID. THEN THEY WON'T EVEN DO THAT AFTER 12,000 MILES. I PREVIOUSLY OWNED A 99 GRAND CHEROKEE WITH THE SAME EXACT PROBLEM AND AM VERY DISGRUNTLED THAT IT IS STILL A PROBLEM ALMOST 5 YEARS LATER WITH THE NEW VEHICLES. I DO NOT THINK PEOPLE ARE TOO HAPPY SPENDING 25K TO 30000 ON A VEHICLE THAT THEY HAVE TO TAKE IN AND GET THE SAME THING FIXED OVER AND OVER EVERY 6 -10K MILES DURING THE LIFE OF THE VEHICLE. THIS IS TRULY AN ISSUE THAT NEEDS TO BE INVESTIGATED EXTENSIVELY.*AK

Engine and Engine Cooling › Engine
Filed Jul 23, 2004CA

BRAKES LOCKED UP ON 2004 DODGE RAM 1500. *MR THE BRAKES LOCKED UP. THEY UNLOCKED ON THEIR OWN AND CONTINUED TO BE FUNCTIONAL. THE CONSUMER WAS TOLD THAT SOMETHING OTHER THAN THE BRAKE FLUID WAS IN THE BRAKE FLUID. THE CONSUMER FELT THAT THE SOMEONE IN THE SERVICE DEPARTMENT, SELLING DEALERSHIP, OR MANUFACTURER TOPPED THE FLUID OFF INCORRECTLY. *SC A FAULTY BELT WAS REPLACED IN THE ENGINE. *JB

Suspension › Front › Wheel Bearing
Filed Jul 15, 200445,000 milesNY

THE WHEEL BEARINGS FAILED PREMATURELY. *LA BOTH SIDES OF THE FRONT WHEEL BEARINGS FAILED. *SC *JB

Fuel System, Gasoline › Fuel Injection System
Filed Jul 15, 2004750 milesTX

MY DODGE QUADCAB HEMI BEGAN VIBRATING EXCESSIVELY AT AROUND 750 MILES AND THE ENGINE LIGHT CAME ON. I CALLED THE DEALERSHIP AND THEY SAID AS LONG AS THE LIGHT WASN'T BLINKING, IT WAS SAFE TO DRIVE. HOWEVER, THEY RECOMMENDED THAT I PULL INTO THE CLOSEST DEALERSHIP TO GET IT CHECKED OUT TO MAKE SURE IT WAS SAFE TO DRIVE THE HOUR I HAD TO GO TO GET HOME. BY THE TIME I GOT TO THE DEALERSHIP, THE TRUCK WAS STALLING AND BLOWING BLUE SMOKE OUT THE BACK WITH A STRONG GASOLINE SMELL. AFTER A WEEK OF WAITING, IT WAS FINALLY DETERMINED THAT THE FUEL INJECTORS LEAKED FUEL INTO THE ENGINE. THEY HAVE DISCUSSED REPLACING THE LONG BLOCK, BUT SAY THAT IT IS A RESTRICTED ITEM AND THEY HAVE TO PULL ONE OFF THE ASSEMBLY LINE AND DON'T KNOW WHEN THAT WILL HAPPEN. I AM STILL WAITING TO FIND OUT WHEN I MAY GET MY TRUCK BACK. I ASKED THEM TO JUST REPLACE THE TRUCK SINCE IT IS SO NEW, BUT THEY SAY AT THE DEALERSHIP THAT IT BETWEEN ME AND CHRYSLER AND THE TX LEMON LAWS. I'VE HAD NO LUCK EVEN GETTING A RESPONSE FROM CHRYSLER. *LA

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 13, 200414,000 milesVA

2004 DODGE RAM P/U 20" RIMS. BRAKING PROBLEM: RETURNED TO DEALER FOR SECOND TIME TO REPLACE WARPED ROTORS SEEMS TO OCCUR APPROX. EVERY 7000 MILES. APPARENT DESIGN PROBLEM - RESULTING IN DIMINISHED BRAKING CAPABILITY. *LA

Steering
Filed Jul 13, 2004700 milesGA

2004 DODGE 1500 RAM QUAD CAB TRUCK PURCHASED THE TRUCK HAS A VIBRATION DURING SPEEDS 60-70 MPH - TEAM DODGE STONE MOUNTAIN, WHERE WE PURCHASED, HAS TRIED TO SERVICE TWICE BEFORE AND NOW THE SERVICE MANAGER, TOM HUDSON, AND THE CHRYSLER FACTORY REPRESENTATIVE SAY THIS TRUCK CANNOT BE REPAIRED. WE HAVE REQUESTED A BUY BACK SINCE DODGE DID NOT OFFER A TEMP VEHICLE WHILE THIS WAS TRYING TO BE REPAIRED OR NOT EVEN NOW AS THEY HAVE HAD THIS VEHICLE SINCE 7-1. WE HAVE PURCHASED ANOTHER VEHICLE, DIFFERENT MAKE AND MODEL, AND ARE NOW OUT A GREAT DEAL OF MONEY. THIS WAS DONE BECAUSE THEY SAID THEY WOULD PURCHASE THIS AUTOMOBILE BACK. HERE WE SIT 7-13 AND NOTHING HAS BEEN ACCOMPLISHED. NHTSA NEEDS TO KNOW THIS PROBLEM BECAUSE DODGE IS NOT SAYING WHAT THE PROBLEM IS JUST THAT IT IS UNREPAIRABLE. WE ARE CONCERNED THAT IF THIS PROBLEM CONTINUES WHITHOUT NOTIFICATION TO OTHER DODGE TRUCK OWNERS, THERE MAY BE AN ACCIDENT. THERE MAY BE A SITUATION WHERE THIS VIBRATION CAUSES THE DRIVER UNCONTROLABLE STEERING. PLEASE ADVISE SOMEONE. *LA CONSUMER SEEKING FULL REPURCHASE FUNDS FOR THE VEHICLE. *LA

Air Bags
Filed Jul 1, 20041,500 milesPA

HORN WOULD SOUND WITH ENGINE OFF AND ON (NO ALARM SYSTEM) FOR UP TO 40 MIN. ANY TIME OF DAY. STEADY SOUND! THEN SHUT OFF. NO ONSET. HAD TO PULL FUSE TO STOP RESULTING IN NO HORN AT ALL. CONSEQUENCES: IRATE NEIGHBORS, ROAD RAGE FROM SURROUNDING DRIVERS. REPLACED T CONTROL MODULE AND CLOCKSPRING. DEALER PREFORMED REPAIR. HAS OLD PARTS. SEEMS TO BE FIXED. TOOK 12 DAYS. *JB

Engine and Engine Cooling › Engine
Filed Jun 10, 2004CA

2004 DODGE TRUCK EXTRA CAB 1500 HAS PROBLEMS OF STALLING WHILE DRIVING.*MR THE DEALER FLASHED THE PCM BUT THAT DID NOT KEEP THE VEHICLE FROM STALLING. WHILE DRIVING UP A SLIGHT GRADE THE CONSUMER HEARD A CLUNKING NOISE FROM THE TRANSMISSION WHEN IT WENT INTO OVERDRIVE. THE DEALER TEST DROVE THE VEHICLE BUT COULD NOT DUPLICATE THE PROBLEM. *NM

Engine and Engine Cooling › Cooling System
Filed Jun 5, 20043,000 milesAZ

RECENTLY PURCHASED BRAND NEW, 2004 DODGE RAM 1500 QUAD CAB W/5.7 HEMI. AWESOME TRUCK THOUGH QUALITY IS A ISSUE. DEFECTIVE COOLANT SURGE TANK OR POSSIBLE OTHER DEFECTIVE PARTS LEADING TO EXCESSIVE BUILD UP OF PRESSURE. END RESULT, COOLANT OVER FLOW MAKING A MESS AND LOW COOLANT. HAVE TAKEN TO AUTHORIZED DEALER TWICE WITHIN A MONTH. DODGE SERVICE TESTED AND CONFIRM HOWEVER, MONITORING AND ASKED FOR TRUCK TO BE RETURN IF COOLANT LEAK IS AGIAN PRESENT. PROBLEM IS SURGE TANK AND CAP HAVE ABUNDANT RESIDUE COOLANT PRESENT. MY ANSWER, DUGH! THE SYSTEM IS A FAILURE. NO REPLACEMENT PARTS WERE OFFERED, DEALER STATES COOLANT OVER FLOW WAS DUE TO POSSIBLE OVERFILL. FUNNY THING IS AT 3K MAINTENANCE, COOLANT PROBLEM WAS ADDRESSED AND SERVICE DEPARTMENT STATED ON RECEIPT OVERFILLED AND CORRECTED. WELL THEN 500 MILES LATER, COOLANT STILL LEAKS AND SERVICE DEPARTMENT SAYING NOTHINGS WRONG. I GUESS DODGE TRUCK ARE REQUIRED TO LEAK THEN. ?*AK

Engine and Engine Cooling › Engine
Filed May 25, 2004CA

WHEN DRIVING DOWN A DECLINE AT ANY SPEED THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT THE VEHICLE WAS LEFT WITH NO POWER. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP ON TWO SEPARATE OCCASIONS BUT THE PROBLEM RECURRED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM

Tires › Sidewall
Filed May 14, 20041,980 milesCA

RECALL NO 04V221000, FMVSS 120/CERTIFICATION LABEL: CONSUMER RECEIVED A RECALL NOTICE INFORMING HIM OF A CHANGE FOR THE TIRE PRESSURE STICKER. THE INSTRUCTIONS INFORMED THE CONSUMER TO USE A LOWER TIRE PRESSURE. THIS LOWER TIRE PRESSURE HAS CAUSED THE TIRE TO RUPTURE AT THE SIDEWALL DUE TO UNDER INFLATION.*AK

Engine and Engine Cooling › Engine
Filed Apr 21, 2004400 milesGA

VEHICLE SHOOK, AND ENGINE OVERHEATED. ALSO, ENGINE LIGHT ILLUMINATED. *AK

Engine and Engine Cooling
Filed Apr 6, 2004524 milesMA

2004 DODGE 1500 QUAD CAB HEMI - STALLED WHILE TAKING AN EXIT RAMP FROM THE HIGHWAY. HAD IT FOR TWO WEEK WITH 524 MILES ON IT. I SEE THAT THIS WAS A COMPLAINT BEFORE FROM SOMEONE, BUT MY DEALER CLAIMS THEY NEVER HEARD OF THIS. HOWEVER THEY CAN'T LOOK AT IT FOR SEVERAL DAYS - I TOLD THEM I THOUGHT THIS WAS A SAFETY ISSUE, BUT DIDN'T SEEM TO MATTER. NOT A GOOD SITUATION TRYING TO CONTROL A TRUCK WITH NO POWER STEEERING. *LA

Air Bags › Frontal › Sensor/Control Module
Filed Mar 31, 20042,300 milesOH

AIRBAG SENSOR LIGHT STAYED ON WHILE DRIVING. CONSUMER WAS CONCERNED THAT THE AIRBAG WILL NOT DEPLOY UPON IMPACT. DEALER WAS NOT ABLE TO RESOLVE THE PROBLEM. *AK

Electrical System › Wiring
Filed Mar 11, 2004109 milesAL

WATER WAS GETTING INTO THE WIRING HARNESS, CAUSING SPEEDOMETER AND ODOMETER TO REGISTER SPEED AND MILES ALTHOUGH THE VEHICLE WAS MOTIONLESS. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 23, 200417,000 milesCA

ROTORS WARPED WITHOUT WARNING. *AK

Engine and Engine Cooling › Exhaust System › Emission Control › Gas Recirculation Valve (egr Valve)
Filed Feb 11, 2004NY

SECOND COMPLAINT - 2004 DODGE RAM 1500 QUAD CAB HEMI WITH 700 MILES (I ONLY HAD FOR 2 WEEKS) BEGAN STALLING SO I BROUGHT TO THE DEALER FOR SERVICE. THEY SAID IT WAS THE EGR VALVE AND THAT THEY WOULD NEED TO ORDER THIS PART ON NATIONAL BACKORDER. THEY RETAINED MY VEHICLE AND HAVE HAD IT FOR 3 DAYS. I KEEP CALLING AND THEY SAY THAT THEY CANNOT GET THE PART. I HAVE CALLED CHRYSLER CUSTOMER SERVICE AND THEY CANNOT HELP. THE DELAER REFUSES TO SWAP THE PART FROM HIS INVENTORY BECAUSE HE DOES NOT WANT HIS INVENTORY DISABLED, BUT IT IS FINE WITH HIM IF MY CAR THAT I ALREADY PAID 40K FOR IS DISABLED. WILL WRITE MORE WHEN I KNOW MORE. *AK

Engine and Engine Cooling
Filed Feb 8, 2004700 milesNY

2004 DODGE RAM 1500 SLT QUAD CAB HEMI - VEHICLE WITH 700 MILES ON IT STALLED SEVERAL TIMES FOR NO APPARENT REASON - ALMOST RESULTED IN BEING REAR ENDED. *AK

Air Bags › FrontalCrash1 injured
Filed Feb 6, 2004500 milesTX

WHILE DRIVING 35 MPH VEHICLE WAS INVOLVED IN FRONTAL COLLISION. UPON IMPACT, DUAL AIRBAGS DID NOT DEPLOY. DRIVER SUSTAINED SPINAL INJURIES. *AK

Electrical System › WiringFire
Filed Jan 12, 2004800 milesMD

WHILE DRIVING AT 55 MPH CONSUMER FELT THAT VEHICLE STARTED RESPONDING SLUGGISHLY. AFTER A FEW MILES, CONSUMER NOTICED FIRE COMING FROM THE DRIVER'S SIDE REAR WHEEL. VEHICLE WAS COMPLETELY CONSUMED BY THE FIRE. THERE WERE NO INJURIES. POLICE AND THE FIRE DEPARTMENT RESPONDED TO THE SCENE. *AK

Structure › Body › Tailgate1 injured
Filed Dec 30, 2003AZ

A TWO YEAR OLD 38 POUND TODDLER WAS CLIMBING UP THE TAILGATE AND WAS ABLE TO RELEASE THE TAILGATE. AS A RESULT THE CHILD'S ARM BROKE. THE CONSUMER FEELS THE TAILGATE SHOULD NOT HAVE BEEN RELEASED SO EASILY. THIS INCIDENT ALSO PUT A DENT IN THE TAILGATE. *NM

Engine and Engine Cooling › Engine
Filed Nov 10, 2003400 milesGA

WHILE TRAVELING AT A HIGH SPEED, VEHICLE COMPLETELY SHUT DOWN. CONSUMER SAID THERE WAS A TRACTOR TRAVELING CLOSE BEHIND AND ALMOST RESULTED IN A REAR END COLLISION. *LA

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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