I OWN A 2002 DODGE 1500 PICKUP AND KEEP IT UP VERY WELL. I STAYED IN A CARPORT AND IS TAKEN CARE OF. THE DASH HAS BEGUN TO DISINTEGRATED AND FALL APART LEAVING WIRING AND OTHER ITEMS EXPOSED. I BELIEVE THIS TO BE A DEFECT IN MATERIAL OF DODGE. *TR
2002 Dodge Ram 1500 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
CRACKED DASHBOARD. *TR
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT WAS CONCERNED THAT THE REAR SEATS DO NOT HAVE HEADRESTS. THEY ALSO HAVE OPTIONS FOR THE HEADRESTS TO BE INSTALLED. THE VEHICLE HAS SAFETY SEATS IN THE REAR AND, IN THE EVENT OF A CRASH, AN OCCUPANTS NECK WILL NOT BE PROPERLY SECURED. THE DEALER HAS NOT BEEN NOTIFIED. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 67,000.
INTERMITTENT LAMP FAILURES INTERNALLY, LAMP OUT CIRCUIT MALFUNCTIONING, REAR DIFFERENTIAL FAILED (APPROACHING THE SECOND FAILURE IN 40,000 MILES), REAR UNIVERSAL JOINT HAS FAILED TWICE, WITH A THIRD REPLACEMENT TO OCCUR SOON, TRANSMISSION FAILURES. ANY ONE OF THESE SYSTEMS FAILING WHILE ON THE ROAD COULD CAUSE A SERIOUS SAFETY ISSUE, FOR MYSELF, MY PASSENGERS, AND OTHER DRIVERS. SO FAR, IT HAS BEEN IN AND OUT OF THE SHOP, OLD PARTS ARE NO LONGER AVAILABLE, HOWEVER IF REQUIRED I WILL RETAIN THEM NEXT TIME THEY FAIL. I'VE CONTACTED DODGE, THE FIRST REPLY WAS A "SPAM MAIL" OF COUPONS FOR OIL CHANGES, AND TIRE ROTATIONS (THE MESSAGE I SENT THEM WAS PROFESSIONAL AND EXTENSIVE TO THE ISSUES I WAS HAVING), AFTER COPYING THE MESSAGE AGAIN THE NEXT DAY, A REPRESENTATIVE TOLD ME THAT THERE IS NOTHING THEY CAN DO ABOUT IT. I'VE RETAINED THE MESSAGE IF ANY PARTIES ARE INTERESTED. *TR
THE DASHBOARD OF MY 2002 DODGE RAM TRUCK IS LITERALLY SPLINTERING BEFORE MY EYES. THERE ARE NUMEROUS OTHER REPORTS OF THIS INCIDENT HAPPENING WITH A LOT OF OTHER DODGE TRUCKS AROUND THE SAME YEAR AS MINE. IT STARTS WITH CRACKING... THEN THE DASHBOARD STARTS FALLING OFF IN PIECES! I BELIEVE THAT THIS IS A SAFETY ISSUE CAUSED BY A DEFECT IN THE MANUFACTURING PROCESS BY DODGE! THE DASHBOARD IS LITERALLY FALLING APART BEFORE MY VERY EYES!! *TR
2002 DODGE RAM PICKUP- DASH HAS BEEN CRACKING IN SEVERAL PLACES FOR THE PAST 2 YEARS. MULTIPLE CRACKS ARE DEEPENING AND WIDENING AN NEW CRACKS DEVELOPING. CONCERNED ABOUT EXPOSED WIRING AND POTENTIAL AIRBAG MALFUNCTION. *TR
TOO MUCH MOVING AROUND WITH THE STEERING , FROM SIDE TO SIDE YOU HAVE TO GRAB WHEEL IF POSSIBLE WITH YOUR FEET. *TR
2002 DODGE RAM 1500 WITH 67,000 MILES - DASHBOARD HAS CRACKED IN 6 PLACES. DEALER SAYS THAT IT IS A DEFECT BUT WILL NOT REPLACE. THERE ARE THOUSANDS OF OWNERS WITH THE SAME PROBLEM AND DODGE WILL NOT STAND BY THEIR PRODUCT. *TR
THE DASHBOARD FOR MY TRUCK DODGE RAM 1500 2002 IS CRACKED AND I BOUGHT A PREMIUM WARRANTY AND DON'T COVER THE DASHBOARD AND THE DODGE PARTS WANT ME TO PAY $500.00 FOR REPLACE THE DASHBOARD IS NO FEAR AND WE NEED HELP. *TR
DASH IS CRACKING ON PASSENGER SIDE AND IS JEOPARDIZING THE FUNCTION OF PASSENGER AIRBAG. THE FAULTY DASHES WERE REPORTED BY NUMEROUS DODGE OWNERS AND IS OBVIOUSLY A FAULTY PART. DODGE SAYS THAT THEY CANNOT REPLACE IT BECAUSE THE TRUCK IS OUT OF WARRANTY. THE PIECE WILL COST $540 AND INSTALLATION IS $600. *TR
DASHBOARD CRACKS: RIDING DOWN THE ROAD I HEAR A LOUD POP SOUND AND NOTICE MY VERY WELL TAKEN CARE OF VEHICLE HAS A LARGE CRACK IN THE DASH. A FEW DAYS LATER I NOTICE ANOTHER AND THEN MORE, WHAT IS THE PROBLEM? I START INVESTIGATING OVER THE INTERNET AND I SEE THIS IS A WIDE SPREAD PROBLEM, DUE TO POOR MATERIALS, WITH LATE MODEL DODGE TRUCKS THAT HAS NOT BEEN ADDRESSED BY THE DODGE CORP. AND WE THE CONSUMERS WOULD LIKE SOME RECTIFICATION. *TR
WHILE DONG A ROUTINE OIL CHANGE, NOTICED SLUDGE UNDER OIL FILLER CAP. ALSO NOTICING THAT THE OIL GAUGE WILL OCCASIONALLY SHOW LOW OIL PRESSURE. HAVE ALWAYS DONE OIL CHANGES EVERY 3000 MILES. WAS NOT A PROBLEM UNTIL RECENTLY. IS THERE A TECH BULLETIN ON THIS? *TR
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE THE VEHICLE WAS PARKED WITHOUT THE KEY IN THE IGNITION, THE VEHICLE ROLLED DOWN A HILL. THE VEHICLE CRASHED INTO A TRAILER AND BOTH WERE DAMAGED. THERE WERE NO INJURIES. THE CONTACT RECEIVED A RECALL NOTICE FOR THE IGNITION INTERLOCK AFTER THE FAILURE OCCURRED. THE IGNITION INTERLOCK WAS REPLACED. THE PARKING BRAKE WAS NOT ENGAGED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000 AND CURRENT MILEAGE WAS 80,125.
MY DEALER, UNITED DODGE OF LAS VEGAS, IS UNABLE TO REMEDY A RECALL, (G28) PARK SHIFT LOCK DEFECT, IN A REASONABLE AMOUNT OF TIME(OVER 9 WEEKS) DUE TO CHRYSLER CORP. ONLY SENDING TWO PARTS A WEEK. *TR
I OWN A 2002 DODGE RAM PICKUP, AS NOTED IN OVERWHELMING NUMBER OF COMPLAINTS, THE DASHBOARD HAS NUMEROUS CRACKS DEVELOPING AS WE SPEAK. AGAIN, AFTER TAKING IT TO THE DEALERSHIP TO NO AVAIL, THEY WOULD BE SO HAPPY TO REPLACE IT FOR $723. I BELIEVE THAT THESE DASHES ARE DEFECTIVE AND SHOULD BE REPLACED. I HAVE OWNED MUCH OLDER CARS WITH NOT ONE CRACK DEVELOPING AS LONG AS I HAVE OWNED THEM. I AM APPALLED THAT NOTHING HAS BEEN DONE BEFORE NOW TO FIX THE PROBLEM. I AM AFRAID THAT IF WE WERE IN AN ACCIDENT, WE WOULD BE SEVERELY HURT BY SHARP FLYING DEBRIS COMPOUNDING IT WITH THE FORCE OF THE AIRBAG DEPLOYMENT. THIS TRUCK HAS NEVER BEEN IN AN ACCIDENT WHATSOEVER, SO THE DAMAGE IS CAUSED BY A DEFECT IN WORKMANSHIP THEREFORE SHOULD BE REPLACED!!!!!! *TR
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE VEHICLE WAS SERVICED FOR AN IGNITION SHIFT PARK INTERLOCK RECALL, BUT A NHTSA CAMPAIGN ID NUMBER WAS NOT FOUND. WHEN THE VEHICLE WAS RETRIEVED FROM THE DEALER, THE GEAR WAS ABLE TO SHIFT FROM PARK WITHOUT THE BRAKE BEING APPLIED. THE GEAR WAS SHIFTED BACK INTO PARK AND THE CONTACT EXITED THE VEHICLE. THE VEHICLE THEN BEGAN TO ROLL BACKWARDS. THE CONTACT WAS KNOCKED TO THE GROUND BY THE DOOR WHEN HE ATTEMPTED TO JUMP BACK IN THE VEHICLE. HE WAS ALSO RUN OVER BY A TIRE. THE VEHICLE ROLLED THROUGH A YARD AND A DITCH BEFORE CRASHING INTO A FENCE. THE CONTACT SUSTAINED BACK INJURIES AND ABRASIONS ON HIS FOOT. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER BECAUSE THEY WANTED TO CHARGE JUST TO INSPECT THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 157,000. UPDATED 06/05/08.
2002 DODGE TRUCK- DASCHBOARD CRACKED IN 20 DIFFERENT PLACES. BOTH FORWARD AND REAR PIECES. IF I WERE TO HAVE AN ACCIDENT IT WOULD SHATTER AND COULD CAUSE SEVERE INJURIES. THIS SHOULD BE A RECALL OF UPMOST IMPORTANCE. I HAVE SEEN THOUSANDS OF COMPLAINTS, SAME AS MINE. WHY THE STALL? *TR
A VEHICLE WAS LEFT UNATTENDED ON A HILLSIDE IN DIRECT SUNLIGHT AFTER IT HAD ALREADY HIT A MAILBOX. I STRUCK VEHICLE IN LEFT REAR WITH MY RIGHT FRONT IT TOTALED BOTH VEHICLES. I WAS DRIVING ABOUT 50 MPH AND NEVER SEEN CAR PRIOR TO IMPACT. IT INJURED BOTH PASSENGERS IN BACK SEAT BOTH FRONT SEAT OCCUPANTS WERE NOT INJURED BUT AIRBAGS NEVER DEPLOYED. *TR
I HAVE A 2002 DODGE RAM 1500 QUAD CAB 4.7 LITRE ENGINE. IT HAS 82,000 MILES AND HAS DEVELOPED SEVERAL SPLITS (CRACKS) ON THE DASH. IF YOU VIEW HTTP://WWW.CARCOMPLAINTS.COM/DODGE/RAM_1500/2002/ACCESSORIES-INTERIOR/CRACKS_IN_DASHBOARD.SHTML, YOU WILL SEE SEVERAL OF TEH SAME COMPLAINTS. THE FAILURE OF THA DASH COULD INTERFERE WITH THE SAFE OPERATION OF THE AIRBAG DEPLOYMENT SYSTEM. DODGE REFUSES TO ISSUE A RECALL. I SUSPECT THAT REPLACING THE DASH WOULD NOT SOLVE THE PROBLEM IF THE STOCK DASHES ARE MADE OF THEH SAME MATERIAL. IT IS EITHER A PLASTIC PROBLEM OR DESIGN FLAW. THERE NEEDS TO BE A RECALL WITH A REPLACEMENT ITEM THAT WILL NOT CREATE THIS ISSUE. PLEASE DO NOT LET DODGE HIDE BEHIND THIS DEFECT THAT MAY RESULT IN A DEATH. *TR
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE HEATER CORE HAS BEEN REPLACED FOUR TIMES. WHEN THE CONTACT ACTIVATES THE HEATER, THE HEATER CORE FAILS. THE DESIGN OF THE HEATER CORE DOES NOT ALLOW FLEXIBILITY OR ANY OTHER MOVEMENT. THE HEATER CORE IS CURRENTLY BEING REPLACED AGAIN. THE TOTAL COST FOR EACH REPAIR WAS $850. THE DEALER HAD TO STRIP DOWN THE ENTIRE INSTRUMENT PANEL IN ORDER TO REACH THE HEATER CORE. THE FAILURE MILEAGE WAS 20,000 AND CURRENT MILEAGE WAS 104,000.
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT NOTICED A LARGE RED-COLORED FLUID UNDERNEATH THE FRONT DRIVER SIDE NEAR THE ENGINE COMPARTMENT. HE TOOK HIS VEHICLE TO A LOCAL MECHANIC AND WAS INFORMED THAT THE SEALS IN THE POWER STEERING RACK FAILED AND NEEDED TO BE REPLACED. ONE MONTH LATER, WHILE THE VEHICLE WAS IN PARK, THE CONTACT NOTICED A LARGER PUDDLE OF POWER STEERING FLUID. THE DEALER AND MANUFACTURER WERE UNABLE TO ASSIST. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 65,603 AND FAILURE MILEAGE WAS 54,000.
DASHBOARD OF MY 2002 DODGE RAM 1500 SINGLE CAB TWO WHEEL DRIVE TRUCK IS CRACKED. ONE OF THE PIECES IS STICKING UP AND A PASSENGER HAS CUT THEIR HAND AS A RESULT. *TR
THE DASH OF MY 2002 DODGE RAM IS CRACKING AND I FEAR IT MAY COLLAPSE, EXPOSING ALL ELECTRICAL WIRING AND CONNECTIONS TO SUN RELATED DAMAGE. I AM AWARE THAT THIS IS A NATIONWIDE PROBLEM AFFECTING THOUSANDS OF DODGE OWNERS. *TR
I HAVE A 2002 DODGE RAM 1500 QUAD CAB. THE DASHBOARD HAS CRACKED LATERALLY TOWARDS THE PASSENGER COMPARTMENT IN SEVERAL DIFFERENT PLACES AND COULD ULTIMATELY DISINTEGRATE UPON A HEAD ON COLLISION CAUSING ADDITIONAL INJURY TO THE DRIVER AND PASSENGERS. THE DASH IS LITERALLY IN FOUR DISTINCT SECTIONAL CRACKS AND COULD EXPOSE THE HEATING/AC LINES UNDERNEATH OR CAUSE THEM TO DISLODGE INTO THE PASSENGER COMPARTMENT UPON IMPACT. THE DEALER CLAIMS THAT THIS PROBLEM IS CONSIDERED NORMAL WEAR AND NOT COVERED OR A SAFETY HAZARD. THEY DO RECOGNIZE THAT THIS IS A PROBLEM AS THEY HAVE OFFERED TO SELL ME A REPLACEMENT DASH COVER. *TR
EXCESSIVE CRACKS HAVE FORMED IN BOTH DASHBOARD PIECES. THE PLASTIC HAS BECOME VERY BRITTLE AND SHARP PIECES ARE BEGINNING TO FALL INTO THE WIRING UNDERNEATH. NOTHING PARTICULAR HAPPENED THAT CAUSED IT, THEY JUST APPEARED OVERNIGHT. CONVERSATIONS WITH THE LOCAL DODGE DEALER AND CHRYSLER CUSTOMER SERVICE YEILDED NO ASSISTANCE. I AM CONCERNED OF THE SHARP EDGES OF THE PLASTIC FALLING INTO THE DASHBOARD WIRING AND CAUSING ELECTRICAL FAILURES WHILE DRIVING OR, IN THE EVENT OF AN AIRBAG DEPLOYMENT, SHARDS OF THE SHATTERING PLASTIC IMPALING THE DRIVER OR PASSENGER. *CN
(1) NO EVENTS THAT LED TO CRACKED DASHBOARD. (2) DASHBOARD HAS DEVELOPED NUMEROUS CRACKS AND SMALL PIECES FROM VENTS HAVE STARTED TO FALL. (3) BROUGHT TO THE ATTENTION OF DODGE DEALERSHIP DURING ROUTINE MAINTENANCE, SERVICE PERSONNEL SAID THAT THERE WAS NOTHING THEY COULD DO, BECAUSE TRUCK WAS OUT OF WARRANTY. *CN
2002 DODGE RAM 1500 CRACKED DASH FROM SUN. TRUCK'S INITIAL QUALITY WAS TERRIBLE AND THE DASH IS CRACKING DUE TO THE SUN. THIS SHOULD NOT BE HAPPENING TO A 5 YEAR OLD TRUCK THAT HAS BEEN MAINTAINED AND NEVER ABUSED.*CN
TL*THE CONTACT OWNS A 2002 DODGE 1500. THE TAIL LIGHTS AND PARKING LIGHTS MALFUNCTIONED. THE REPAIR SHOP STATED THAT THE RELAY FOR THE FUSES WERE BURNED AND COULD NOT FIND THE PART TO MAKE THE REPAIR. THE VIN, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 91,000.
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING 45MPH, THE VEHICLE COLLIDED INTO THE DRIVER SIDE OF A PICK UP TRUCK. THE AIR BAGS DID NOT DEPLOY AT THE TIME OF THE INCIDENT AND THERE WERE NO WARNING LIGHTS FOR THE AIR BAGS PRIOR TO OR AFTER THE INCIDENT. THERE WAS MAJOR DAMAGED IN THE FRONT OF THE VEHICLE. THE COLLISION CAUSED THE DRIVELINE OF THE VEHICLE TO PUSH TOWARDS THE BACK OF THE VEHICLE. THE FAILURE AND CURRENT MILEAGE WAS AT 136,000 MILES.
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE INSTRUMENT PANEL IS BEGINNING TO SHATTER IN SEVERAL DIFFERENT PLACES, LEADING TO THE AIR BAG. HE STATED THAT THE AIR BAG WILL EVENTUALLY DEPLOY. THE DEALER ACCUSED HIM OF TIGHTENING THE SCREWS TOO TIGHTLY UNDERNEATH THE INSTRUMENT PANEL; HOWEVER, THE CONTACT STATED THAT HE HAS NEVER TOUCHED THE INSTRUMENT PANEL IN THAT REGARD. OTHER DEALERS HAVE STATED THAT THIS IS A COMMON OCCURRENCE WITH THIS MAKE AND MODEL. THE FAILURE MILEAGE WAS 55,000 AND CURRENT MILEAGE WAS 79,199.
2002 DODGE RAM QUAD CAB 2" BY 4" HOLE COLLAPSE IN DASHBOARD FOR NO REASON IE COLLISION. I ALSO HAD A 1998 DODGE RAM WHICH SUSTAINED A LONGER BUT NARROWER CRACK. *TR
I OWN A 2002 DODGE RAM 1500. MY DASH HAS DEVELOPED A LARGE CRACK THAT RUNS VERTICALLY FROM THE FRONT TO BACK ON THE PASSENGER SIDE ALONG SIDE WHERE THE AIRBAG IS. I CONSIDER THIS NOT ONLY A FACTORY DEFECT, BUT ALSO A POTENTIAL SAFETY CONCERN. SHOULD THE AIR BAG GO OFF THERE IS THE POTENTIAL THAT THE DASH FRAGMENTS COULD GO AIRBORNE AND CAUSE PERSONAL INJURY TO THE OCCUPANTS. I HAVE SEEN NUMEROUS COMPLAINTS POSTED REGARDING THIS ISSUE, AND AM PLEASED TO KNOW THAT I AM NOT THE ONLY ONE EXPERIENCING THIS. IT CERTAINLY APPEARS TO ME THAT THIS IS AN ISSUE THAT MERITS A RECALL. I HAVE CONTACTED DODGES CUSTOMER SERVICE DEPARTMENT AND THEY HAVE NEITHER CONFIRMED NOR DENIED THAT THERE IS A PROBLEM. THEY HOWEVER HAVE OFFERED TO REPLACE THE DASH, WITH A $200 DEDUCTIBLE ATTACHED. IT IS MY UNDERSTANDING THAT THERE IS A NATION WIDE BACK ORDER ON THESE DASHES. THIS IN ITSELF TELLS ME THAT THERE IS MAJOR PROBLEM. *TR
THE DASH BOARD IN MY 2002 DODGE RAM 1500 HAS COMPLETELY DETERIORATED. IT'S COMPLETELY COVERED WITH CRACKS, AND TWO OF THE VENTS HAVE FALLEN INSIDE THE DASH BOARD. I CONTACTED CHRYSLER AND THEY ADVISED THAT THEY COULD DO NOTHING FOR THE PROBLEM BECAUSE THE WARRANTY FOR THE DASH BOARD HAD EXPIRED. *TR
MY 2002 DODGE RAM 1500 QUAD CAB HAS SEVERAL CRACKS ON THE DASH ON THE FRONT VENTS, SIDE VENTS, AND ALONG THE TOP. I HAVE HAD PROBLEMS WITH MY RADIO VOLUME NOT TURNING DOWN AND SOME OF THE SPEAKERS COMING IN AND OUT. *TR
DASHBOARD IS CRACKED IN SEVERAL PLACES. PIECES THAT HAVE COME LOOSE MAY FALL AND CAUSE SYSTEM FAILURE OR BECOME PROJECTILES IN AN ACCIDENT. *TR I HAVEN'T REPLACED THE DASH. IT NEEDS TO BE RECALLED. THIS IS A COMMON PROBLEM ON THIS VEHICLE
CRACKED DASHBOARD. I AM ABLE TO LIFT THREE-QUARTERS OF THE DASH BOARD UP A LITTLE. I DO FEEL THIS IS A SAFETY CONCERN...CHRYSLER IS INVESTIGATING IF THEY CAN HELP ME OUT. THEY ADVISED ME THEY WORK CLOSELY WITH YOU TO DECIDE IF IT SHOULD BE A RECALL....IT SHOULD!!! I DO KNOW THIS IS HAPPENING TO A NUMBER OF OWNERS SINCE I SAW IT ON TV. *TR
I HAVE AN 2002 DODGE RAM 1500 @ ABOUT 42,000 MILES THE DASH STARTED CRACKING NOW ITS ALL THE WAY CRACKED IN TWO PIECES. THE DEALER WILL NOT DO ANYTHING ABOUT IT. I GOT ONLINE AND FOUND OUT THAT IT IS NOT JUST MINE. THERE IS A LOT MORE. *JB
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. ON SEPTEMBER 28, 2007, THE CONTACT WAS UNABLE TO OPEN THE REAR DRIVER SIDE DOOR. THE DOOR CANNOT BE OPENED FROM THE INSIDE OR THE OUTSIDE. SHE HAS NOT NOTIFIED THE DEALER AS OF YET. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 20,228.
MY DASHBOARD ON MY 2002 DODGE RAM 1500 IS CRACKING BAD AND THE CONCERN IS THE WIRES IN MY DASH WILL BE EXPOSED TO THE SUN. MELTING WIRES,SHORT AND LIGHTS GOING OFF AT NIGHT WHILE DRIVING ARE THE RESULT OF THIS PROBLEM. *JB
NOV OF 2006 I TOOK MY TRUCK IN FOR MISFIRE AND COOLANT LOSE, THE DEALER CHECKED THE COOLING SYSTEM AND OK'D IT .THEY REPLACED MY SPARK PLUGS FOR THE MISFIRE. ABOUT A MONTH AGO THE TRUCK WAS NOT RUNNING CORRECTLY SINCE MY WARRANTY RAN OUT I TOOK IT TO ANOTHER SHOP THE ROCKER ARM FELL OFF, IT WAS REPLACED. A WEEK LATER 2 ROCKER ARMS FELL OFF. WITH EXTENSIVE RESEARCHED IT WAS DETERMINED I HAD A CRACKED HEAD. WHEN I CALLED THE AUTO MANUFACTURER CHRYSLER, I WAS TOLD IT WAS UNDER THE POWER TRAIN WARRANTY AND I NEEDED TO TAKE IT TO THE DEALER. I DID NOT FEEL COMFTORABLE TAKING THIS TRUCK THAT WAS HALF APART TO ANOTHER MECHANIC TO TELL ME WHAT I ALREADY NEW, THAT THE HEAD WAS CRACKED COOLANT WAS LEAKING INTO THE COMBUSTION CHAMBER CAUSING MY ROCKER ARMS TO BE BLOWN OFF. I TRIED TALKING TO THE DEALERSHIP THAT I PURCHASED IT FROM AND THEY SAID THAT CHRYSLER ALREADY MADE A DECISION ON THIS. ALL I WANTED WAS TO GET REPLACEMENT HEADS AND SOME COSTS OF REPAIRING THE TRUCK. IF THIS WOULD HAVE WENT TO THE DEALER THERE WAS GOING TO BE A COST FOR THEM. *TR
FRONT AXLE, I HAVE REPLACED THE FRONT AXLES OF MY 2002 DODGE RAM 1500 4X4 ON BOTH SIDES AT 100,000 MILES AND THE AXLE ON THE RIGHT SIDE IS NOW GONE OUT AGAIN, 1.5 YEARS LATER. THE OIL PUMP HAS GONE OUT ALONG WITH ALL THE TENSIONERS, REAR AXLE IS GOING OUT, TRUCK OVERHEATS AND NO ONE CAN FIND THE PROBLEM. *TR
2002 DODGE RAM 1500 - DASH CRACKED IN SEVERAL PLACES. *JB
2002 DODGE RAM 1500 PICKUP. DASH CRACKED ALL THE WAY THROUGH IN 2 PLACES - ONE IS ABOUT 8" LONG THE OTHER IS ABOUT 18" LONG. *TR
THE DASHBOARD ON MY TRUCK CRACKED, THEN BEGAN LOSING PIECES. SOME PIECES HAVE BEEN PROPELLED AT THE DRIVER AND PASSENGERS BY THE AIR CONDITIONING AND WHEN WINDOWS ARE OPEN. WIRING PROBLEMS APPEAR TO BE DEVELOPING (I AM NOW RECEIVING "LAMP OUT" WARNINGS). I HAVE PLACED A DASH COVER TO LIMIT EXPOSURE TO THESE HAZARDS, BUT I HAVE SEEN NEWS REPORTS THAT MANY OTHER CONSUMERS ARE EXPERIENCING THESE PROBLEMS, AND THAT THEY CONTINUE TO WORSEN. *TR
ANOTHER DODGE DASHBOARD CRACKING. WHAT ARE THE DANGERS OF FLYING DASHBOARD PIECES IF THE AIRBAG(S) DEPLOY? ALSO, IF THE DASHBOARD ITSELF BREAKS DOWN SO EASILY UNDER UV EXPOSURE, HOW QUICKLY WILL THE COMPONENTS UNDER THE DASH DECOMPOSE? AND WHAT DANGERS DO THEY PRESENT? *TR
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING 40 MPH IN THE RAIN, THE WINDSHIELD WIPER MOTOR SHUT OFF. THE MANUFACTURER ADVISED HIM TO TAKE THE VEHICLE TO THE DEALER FOR A DIAGNOSIS. THEY STATED THEY WOULD DECIDE IF THEY WOULD PAY DEPENDING ON THE DIAGNOSIS. THE CURRENT AND FAILURE MILEAGES WERE 27,000. THE VIN WAS UNAVAILABLE.
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. HE STATED THAT THE ENGINE LIGHT REMAINED ILLUMINATED WHEN HE CRANKED THE VEHICLE. HE NOTICED THE VEHICLE WOULD ROUGH IDLE WHEN HE CAME TO A STOP. THE DEALER STATED THAT THE CODES INDICATED THERE WERE VACUUM LEAKS IN THE FUEL SYSTEM. THE CURRENT MILEAGE WAS 34,000. THE FAILURE MILEAGE WAS UNAVAILABLE.
I HAVE A 02 DODGE RAM 4X4 QUAD CAB WITH THE 360 ENGINE AND THE TRANSMISSION IS MESSED UP I CONTACTED A LOCAL SHOP AND THE SOLENOIDS ARE BAD AND THE SHOP OWNER STATED THAT THIS IS A VERY COMMON PROBLEM WITH THESE TRUCKS HE TRIED TO GET THE PARTS AND NO ONE HAS THEM THEY ARE ON BACK ORDER TILL NEXT WEEK THAT SAYS TO ME THIS IS A FAILURE ON DODGE FOR FAULTY EQUIPMENT. *TR
POWER STEERING FAILED TWICE. ONCE IN TOWN AND AGAIN ON A MAJOR HWY AT HIGH SPEED. RACK AND PINION FAILURE BOTH TIMES. NO ACCIDENT OCCURRED IN EITHER INSTANCE, BUT VERY DIFFICULT TO DRIVE A TRUCK HOME WHEN YOU ARE STILL 400 MILES FROM THERE WITH NO POWER STEERING ON A SUNDAY. VERY DANGEROUS SITUATION IN TRAFFIC. *TR
(1)NO EVENTS LEADING UP TO THE FAILURE. (2)REAR END LOCKED UP AT 55 MPH, CAUSED US TO SLIDE OFF THE ROAD AND INTO THE DITCH. TRUCK HAD TO BE TOWED HOME. (3)REPLACEMENT NOT AVAILABLE AS IT WAS DISCONTINUED. PARTS ARE TOO EXPENSIVE TO BE REPAIRED AT THIS TIME. DEALER QUOTE ON PARTS $3500. FAILURE AT 92K MILES ON A $30K TRUCK THAT IS NOT A 4X4. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Dodge Ram 1500 → · Every Ram 1500 year → · How the figures are calculated →