TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT SHE EXPERIENCED SEVERAL ELECTRICAL FAILURES WITH THE VEHICLE. THE FUSES BLEW OUT WHEN A CHARGER WAS PLACED IN THE OUTLET AND THE AIR CONDITIONER AND POWER WINDOWS WORKED INTERMITTENTLY. ALSO, THE CONTACT FELT THE TRANSMISSION SLIPPING WHILE DRIVING, THE VEHICLE'S WATER TEMPERATURE OVERHEATED AND REMAINED ON THE "H" SETTING, AND THE VEHICLE STALLED WHILE DRIVING ON AN INCLINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE VEHICLE WAS TAKEN TO DEPENDABLE CHRYSLER DODGE JEEP RAM (21415 ROSCOE BLVD, CANOGA PARK, CA 91304, (818) 883-9060) FOR THE RECALL REPAIR. AFTER THE REPAIR, THE CONTACT EXPERIENCED FAILURES WHILE DRIVING VARIOUS SPEEDS AND A BURNING ODOR WAS PRESENT. THERE WAS NO SMOKE OR FLAMES. THE CONTACT HAD TO TURN THE VEHICLE OFF AND WAIT TEN MINUTES TO RESTART IT IN ORDER FOR IT TO RESUME NORMAL OPERATION. THE DEALER WAS CONTACTED AND DID NOT ASSIST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000. *TR*JB
2016 Dodge Journey complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →
BRAKES AND PUCKS, DRUMS, BOTH FRONT AND REAR. NEEDED REPLACEMENT AT 19500 MILES, VERIFIED THE REMOVED PARTS, WERE TOTALLY RUSTED AND DEFORMED. NUMEROUS VEHICLES AND MOST HAD 50,000 MILES PLUS BEFORE REPLACEMENT. THE ITEMS REMOVED BORDERED ON SAFETY ISSUES.
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 35 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE SPEEDOMETER STARTED TO FLUCTUATE. THE BATTERY WARNING INDICATOR ALSO ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT WAS CONCERNED THAT THE FAILURE WOULD RECUR. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,866.
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE TRANSMISSION SYMBOL ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE HUM VEHICLE DETECTOR TRACKING SYSTEM THROUGH VERIZON DETECTED FAILURE CODES FOR THE CAMSHAFT AND SOLENOID. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
MY 2016 DODGE JOURNEY EXPERIENCED A CRANKSHAFT POSITION SENSOR "A" CIRCUIT MALFUNCTION (OBD CODE P0335) WHILE I WAS DRIVING, RESULTING IN AN ENGINE STALL AND TOTAL LOSS OF POWER. NEARLY RESULTED IN A CRASH. I'VE SINCE OBSERVED FROM OTHER DRIVERS THAT THIS IS A VERY COMMON FAILURE ON THE DODGE JOURNEY, AND A SERIOUS SAFETY ISSUE. A RECALL FOR THIS PROBLEM (SAFETY RECALL S89 / NHTSA 16V-907) WAS ISSUED IN FEBRUARY 2017, BUT APPLIES ONLY TO A LIMITED NUMBER OF VEHICLES BUILT FROM MAY TO JULY 2016. BASED ON MY OWN EXPERIENCE AND THAT OF OTHER OWNERS AS REPORTED ONLINE, I BELIEVE THE ISSUE IS MORE WIDESPREAD THAN THE NHTSA APPARENTLY BELIEVES, AND I SUGGEST THAT THE EXISTING RECALL BE EXPANDED CONSIDERABLY.
AIRBAG LIGHT FLASHES ON AND OFF.
AT THE END OF JAN/BEGINNING OF FEB I CONTACTED DODGE CARES WITH CATALYTIC CONVERTER ISSUE AND MY CAR WAS JUST AT WARRANTY OF THE THAT 30 MILES FROM WARRANTY AND WANTED THEM TO GIVE AN EXTENSION BECAUSE AS SOON AS THE LIGHT CAME ON I COULD NOT GET TO THE DEALERSHIP. I HAVE A 2016 DODGE JOURNEY AND HAVE LONG COMMUTES. I WAS ABLE TO HAVE A MOBILE MECHANIC DIAGNOSE FOR ME. DODGE WAS UNHELPFUL AND WOULD ONLY TAKE THEIR DEALERSHIPS DIAGNOSTIC. THEN 6 WEEKS LATER IT COMES OUT THAT DODGE 2016 JOURNEYS ARE HAVING CATALYTIC ISSUES BUT MINE WILL NOT ANYTHING MAILED OUT IF AFFECTED UNTIL Q4 OF 2019 AND DODGE IS ALSO TELLING ME AT THIS POINT MY CAR WHICH IS A V4 DODGE 2016 WITH CATALYTIC FAILURE AT THE MILEAGE I TOLD THEM IS NOT PART OF THE RECALL. IT REALLY DOES NOT MAKE SENSE THAT MINE WOULD NOT BE. I ALREADY PAID TO HAVE A MOBILE DIAGNOSE. I HAVE BEEN TREATED HORRIBLY BY 2 OF THERE DEALERSHIPS AND RIPPED OFF WHICH IS WHY I AVOID THEIR DEALERSHIPS LIKE THE PLAGUE. THIS NEEDS TO BE ADDRESSED. THIS CAR HAS HAD SO MANY EXPENSIVE REPAIRS. ALL RIGHT OUT OF WARRANTY!!! THE CODE P0420 CAME ON AND I NOTIFIED DODGE OF THE PROBLEM IN JAN 23 2019 AND THEN IN MARCH THEY START WITH CAT PROBLEMS. I HAVE ATTACHED THE DODGE CARES MESSAGES AND ALSO THE DODGE CHAT SUPPORT. WITH THE INFORMATION ON 2016 DODGE JOURNEY HAVING CAT ISSUES I ONLY GET THE RUN AROUND FROM THEM AS THIS IS NOT THE FIRST CASE I HAD WITH THEM. I ALSO HAD THE CAMSHAFT RECALL THEY TRIED TO NOT GIVE ME AS WELL. CASE ESCALATIONS HAVE NEV
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING 20 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE ELECTRONIC THROTTLE CONTROL WARNING INDICATOR WAS ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO A NEARBY PARKING LOT. THE VEHICLE WAS TAKEN TO CECIL ATKISSION MOTORS (LOCATED AT 2630 E MAIN ST, UVALDE, TX 78801, (830) 278-4124) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 56,237.
TRANSMISSION RECALL
TRANSMISSION SWITCHES TO NEUTRAL POSITION WHILE DRIVING CREATING A DANGER WHILE DRIVING IN TRAFFIC.
WHILE DRIVING MY JOURNEY WILL STALL AND I LOSE POWER STEERING AND BRAKES WITH NO WARNING. IT ALSO RANDOMLY HAPPENS WHEN STOPPING. THIS HAS HAPPENED WHILE SITTING IN TRAFFIC AT A RED LIGHT AND WHEN IT TURNS GREEN MY CAR DOESN'T MOVE. HAD TO PUT IT IN PARK AND RESTARTED WITH NO ISSUES. THIS HAPPENED WHEN STOPPING AT A STOP SIGN. HAD TO PUT IT IN PARK AND RESTART. THIS HAPPENED WHEN SLOWING DOWN TO TURN LEFT. LOST ALL POWER STEERING AND BRAKES. ALMOST HAD A HEAD ON COLLISION AND REAR ENDED WITH 2 CHILDREN IN THE CAR. AFTER I GOT THE CAR TO STOP I HAD TO PUT IT IN PARK AND START. EVERY TIME THIS ISSUE HAPPENS I HAVE TO PUT IT IN PARK AND IT STARTS RIGHT BACK UP. I HAVE TAKEN TO THE DEALERSHIP TWICE, SAME ISSUES AND THEY SAY NOTHING IS WRONG BECAUSE THEY ARE NOT GETTING AN ERROR CODE.
CAR DOES NOT HAVE A SAFETY FEATURE TO SHUT OFF THE ENGINE AFTER TIMES IDLE. CAR RAN FOR 15 HOURS!
2016 DODGE JOURNEY POWER SHUTS OFF WHILE DRIVING ON A CITY STREET. REPLACED ONCE ALREADY AND SAME CODE CAME UP: CRANKSHAFT. THIS WILL BE THE SECOND TIME REPLACING IT IN UNDER SIX MONTHS.
CAR WAS DRIVING WHEN THE ENGINE TURNED OFF. LOST ALL POWER STEERING AND ABILITY TO BRAKE. THIS IS HAPPENED TWO TIMES TODAY. I HAVE READ FORUMS WHERE OLDER MODELS HAVE HAD THIS SAME PROBLEM WITH RECALLS TO THE IGNITION SWITCH. THIS VEHICLE IS UNSAFE TO DRIVE.
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE COMPLETELY SHUT OFF WHILE DRIVING 25 MPH. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED, THE POWER STEERING SEIZED, AND THE BRAKES STOPPED WORKING. THE CONTACT STEERED THE VEHICLE TO THE SIDE OF THE ROAD AND IT ROLLED TO A STOP. THE VEHICLE WAS TOWED TO FRED MARTIN SUPERSTORE (3195 BARBER RD, BARBERTON, OH 44203, (330) 753-4444) WHERE IT WAS DIAGNOSED THAT THE CRANKSHAFT POSITION SENSOR FAILED. THE DEALER CONFIRMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 42,194. *BF CONSUMER STATED THERE ARE RECALLS ON OTHER 2016 DODGE JOURNEYS FOR PROBLEMS WITH THE CRANKSHAFT SENSOR. I THINK THEY NEED TO INCLUDE OTHER MODELS. *JB
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING 20 MPH WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE FAILED TO ACCELERATE OR MOVE FORWARD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TRANSMISSION FLUID PRESSURE PUMP AND GEAR 2 NEEDED TO BE REPLACED. PREMIER CHRYSLER DODGE JEEP RAM OF TROY (LOCATED AT 113 US-231, TROY, AL 36081, (334) 403-4646) PROVIDED THE SAME DIAGNOSIS. UPON RESEARCH, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 85,000.
STOLEN VEHICLE STOLEN PLATES 2922 N 88TH AVE PHOENIX ARIZONA 85037
THE LIFT GATE PROP RODS WENT OUT UNEXPECTEDLY AND CAME BACK DOWN ON MY NECK, SHOULDERS AND BACK. I WAS TRYING TO LOAD GROCERIES IN THE BACK WHEN IT FELL BACK DOWN ON ME.
MY HEADREST DEPLOYED ON ITS OWN. I WOKE UP IN THE MORNING WENT OUT TO THE CAR TO GO TO THE STORE AND THE HEADREST ON THE PASSENGER SIDE HAS DEPLOYED MAKING IT POP OUT FROM THE BACK PIECE. THE CAR WAS PARKED IN THE DRIVEWAY AND NO ONE WAS IN THE CAR WHEN IT HAPPENED.
AFTER DOWNLOADING THE REPORTS FOR TEST 9471 AND 9472, I AM UNABLE TO OPEN THE PDF. I GET AN ERROR THAT THE FILE IS DAMAGED. THIS HAPPENS TO ME ON NUMEROUS OCCASIONS WHEN DOWNLOADING VEHICLE TEST REPORTS.
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING 40 MPH, THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BATTERY WAS LOW AND NEEDED TO BE REPLACED. THE CONTACT REPLACED THE BATTERY. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 52,000. THE VIN WAS INVALID.
THE WIRING HARNESS ON THE DRIVER DOOR, IS A PIECE OF CRAP. CHEAP CHINA THIN WIRE. BREAKS IT'S TERRIBLE. I NEVER SAW CHEAP#SS WIRE LIKE THAT. IT'S MORE BRITTLE, THAN PEANUT BRITTLE. THEN, I SEE ABOUT GETTING IT FIXED. WITH LABOR OVER $500.00 I DIDN'T PAY FOR CHEAP #SS WIRE'S TO BREAK, FOR ALMOST $30,000.00 I'VE NEVER HAD THIS ISSUE IN ANY CAR I'VE EVER HAD IN THE PAST 30+ YEAR'S EVER. THE DOOR'S WON'T LOCK THE INTERIOR LIGHTS FLAAH. IT BEEPS. WTH..........
I WAS DRIVING MY 2016 DODGE JOURNEY CROSSROAD AND THE ABS LIGHTS CAME ON AND THEN I FELT MY CAR JERK LIKE IT WAS GOING TO STALL. I TRIED TO GET OFF THE FREEWAY AND MY CAR STALLED OUT. I PUT IT IN DRIVE AND IT WOULD STALL AGAIN. IT SOUNDED LIKE THE ENGINE WAS GOING TO FALL OUT OF MY CAR. IT WOULD STALL OUT EVEN IN REVERSE. IT WOULD ONLY RUN IN PARK. THE TOW TRUCK DRIVER SAID IT SOUNDS LIKE THE CRANK SHAFT OR TRANSMISSION. MY CAR IS ONLY 3YRS OLD AND WELL TAKEN CARE OF. NO CHECK ENGINE LIGHT CAME ON, THE SCANNER WOULDN'T READ ANY ERROR CODES. I AM CURRENTLY WAITING ON THE MECHANIC TO LOOK AT IT THIS WEEKEND, MY 9MONTH OLD NIECE AND I ALMOST DIED BY BEING REAR ENDED BY TRAFFIC COMING OFF THE OFF RAMP.
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE OPERATING THE VEHICLE, THE ABS AND TRACTION CONTROL INDICATORS REMAINED ILLUMINATED. ALSO, THE CRUISE CONTROL STOPPED OPERATING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE WHEEL BEARING SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE SENSOR WAS REPLACED AND THE FAILURE WAS REMEDIED; HOWEVER, THE FAILURE RECURRED APPROXIMATELY ONE YEAR LATER. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.
WHILE DRIVE THE HEADREST JUST DEPLOYED. THREW MY BOYFRIENDS HEAD FORWARDED. NO BUMPS OR ACCIDENTS IT JUST POP APART AND THREW HIM FORWARD.
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SEAT BELT BUCKLE FAILED TO LOCK IN PLACE. THE VEHICLE WAS TAKEN TO GILLIS AUTO CENTER (LOCATED AT 180 W HULBERT RD, SHELTON, WA 98584, (360) 426-5585) WHERE IT WAS DIAGNOSED THAT THE SEAT BELT BUCKLE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 26,448.
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE HAD NOT EXPERIENCED A FAILURE UNTIL IT WAS REPAIRED BY CROWN CHRYSLER DODGE JEEP RAM GREENSBORO (3710 W WENDOVER AVE, GREENSBORO, NC 27407, (336) 790-9850). THE DEALER INDICATED THAT THEY MADE A PROVISION OF SERVICING THE VEHICLE FOR A MANUFACTURER SERVICE CAMPAIGN REGARDING THE SUSPENSION, AND THEY REPLACED THE LOWER CONTROL ARM. THE REPAIR FAILED TO PROVIDE A SOLUTION; THEREFORE, THE DEALER STATED THAT THE STEERING BOOT MAY BE FAULTY. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT DRIVER SIDE WHEEL AND THE SUSPENSION WAS VERY UNSTABLE WHEN DRIVING. THE VEHICLE WAS TAKEN BACK TO THE DEALER MORE THAN THREE, BUT NO REMEDY WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
FOR THE PAST WEEK, WHILE TAKING MY CHILDREN TO SCHOOL, ON A RESIDENTIAL STREET, THE CAR STALLS. I WILL BE ON THE ROAD AND GO TO SLOW DOWN BECAUSE I AM COMING UP ON A CAR AT THE STOP SIGN AND THE CAR STALLS OUT. I HAVE TO PUT IT IN PARK, TURN IT OFF, AND THEN TURN IT BACK ON AGAIN. AGAIN, THIS HAPPENS EVERY DAY.
MY WIFE WAS DRIVING HER 2016 DODGE JOURNEY ON A STREET WITH A 45 MPH SPEED LIMIT WHEN IT SUDDENLY LOST POWER AND DIED. IT WAS TOWED TO THE DEALERSHIP AND THEY REPLACED THE CRANKSHAFT SENSOR PLUG . WE PICKED UP THE VEHICLE ON 4/19/19 AND IT DIED AGAIN ON 4/22/19. THIS TIME, THE CAR WAS STATIONARY, BUT HAD I BE TOWED AGAIN. THIS TIME, THEY REPLACED THE CRANK SHAFT SENSOR. WE FOUND A RECALL ISSUED BY NHTSA - RECALL S89/NHTSA 16V-907 COVERING 2016 JOURNEYS FOR THE ENGINE BUILT FROM MAY 8,2016 TO JULY 12, 2016. THE BUILD DATE ON THE JOURNEY WE BOUGHT WAS 8/13/2015 AND IN SERVICE DATE OF 1/15/2016. I CALLED CHRYSLER AND THEY DENIED ANY RECALL INITIALLY ( SAME AS THE DEALERSHIP ) BUT THEN SAID THE BUILD DATE WAS SET OUTSIDE OF THE TIME FRAME SET BY NHTSA. I HAVE THE ORIGINAL PART, REPLACED. IN MY POSSESSION. I FEEL THAT THIS PROBLEM MAY BE MORE WIDESPREAD AND MAY NOT BE REPORTED BY MORE PEOPLE BASED ON LACK OF ACKNOWLEDGMENT BY BOTH CHRYSLER AND THE DEALERSHIP AS THEY ARE WRITING IT OFF AS A PART THAT ' JUST BROKE '
"SOMETIMES" THE ABS AND TRACTION CONTROL LIGHT TURN ON. I HEAR A TICKING NOISE FOR A FEW SECONDS.. IF I PUSH ON THE BREAKS I CAN HEAR A GRINDING NOISE. THE LIGHTS ALWAYS TURN OFF AFTER A MINUTE OR TWO AND THE GRINDING NOISE ONLY HAPPENS WHEN BOTH THE ABS AND TRACKING LIGHTS ARE ON.
THE REVERSE HAS QUIT WORKING AND THE RADIO GOES IN AND OUT AND CHANGES ON OWN AND TURNS VOLUME UP AND DOWN KEYS POP UP NOT DETECTED WHILE DRIVING
I HAD A FLAT TIRE AND I WENT TO CHANGE THE FLAT FOR THE SPARE BUT I FOUND OUT THAT THE LUG NUT WRENCH THAT DODGE SUPPLIED WITH MY DODGE JOURNEY CROSSROAD WAS THE WRONG SIZE. I HAD TO THEN DRIVE THE VEHICLE OFF THE MAIN ROAD TO SAFETY CAUSING MORE DAMAGE TO THE RIM.
ASB LIGHT STAYS ON AS WELL AS A DEPICTION OF VEHICLE SLIDING ON ROAD, BOTH IN MOTION AND IN PARK. MILAGE ON VEHICLE IS JUST 13K MILES
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT THE ABS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TURNERSVILLE JEEP CHRYSLER DODGE RAM (3100 NJ-42, ERIAL, NJ 08081, (856) 316-7956) WHERE THEY REPLACED THE FRONT SENSOR AND HUB BEARING. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THEY DID NOT HAVE THE UNSPECIFIED PART AVAILABLE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS SAFE TO DRIVE IN THE INTERIM. WHILE DRIVING, THE CONTACT'S VEHICLE FAILED TO STOP AND REAR ENDED ANOTHER VEHICLE. THE GRILL OF THE CONTACT'S VEHICLE WAS DAMAGED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN BACK TO THE DEALER AND THEY REPLACED THE ABS PART AFTER THE CRASH. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WANTED TO EXAMINE THE VEHICLE. THE MANUFACTURER CONCLUDED THAT THERE WAS NO MALFUNCTION WITH THE BRAKES AFTER THE REPAIRS FROM THE CRASH WERE ALREADY COMPLETED. THE MANUFACTURER STATED THAT THE BEARINGS WERE THE CAUSE OF THE FAILURE. THE CONTACT FELT THAT THE DEALER WAS RESPONSIBLE FOR THE CRASH. THE FAILURE MILEAGE WAS 19,960. *BF CONSUMER STATED REPAIRS WERE DONE BUT ADJUSTOR ASKED CONSUMER TO BRING IN THE CAR.*JB
MY CRANKSHAFT IS GOING OUT WE GOT THE VEHICLE CHECKED DUE TO THE ENGINE LIGHT TURNING ON. WE NOTICED THERE WAS A RECALL THE CRANKSHAFT FOR THE 2016 DODGE JOURNEY
ABS SYSTEM LIGHT COMES ON AND OFF AT WILL AND THIS WOULD BE THE 2ND TIME IN ABOUT A YEAR LAST TIME THE ABS LIGHT HAS DONE THIS LAST TIME IT CAUSED THE BRAKES TO LOCK DOWN RESULTING IT AN NON-INJURY ACCIDENT ALSO IT WOULD NOT CLEAR AFTER REPAIRS AND COMPUTER RESET
'TAKATA RECALL' IN LESS THAN A YEAR THE ABS LIGHT HAVE COME ON. THE FIRST TIME IT EVER CAME ON WAS STOPPING FOR A RED LIGHT ON THE HIGHWAY THE VEHICLE KEPT GOING. SECOND TIME LESS THAN A YEAR LATER THE LIGHT HAS COME BACK ON AND YOU HAVE TO PRESS THE BRAKES THEN RELEASE AND AND PRESS THE BRAKES AGAIN FOR THE VEHICLE TO STOP ADEQUATELY.
POWER DISTRIBUTION CENTER WENT OUT IN VEHICLE AND REPAIRED FOR THE SECOND TIME. I DONT TRUST THE VEHICLE. STALLED ON THE HIGHWAY, WITH CHILDREN IN THE CAR. THIS WAS VERY SCARY AND DANGEROUS. THIS VEHICLE HAD A RECALL THAT TRIGGERED ALOT OF ISSUES WITH THE TRUCK, TO BE QUIET HONEST WHEN IT GETS FIXED I DON'T FEEL SAFE DRIVING THE VEHICLE.
THE ISSUES STARTED AFTER THE RECALL FOR THE SPEED CONTROL COMPUTER FLASH WAS DONE, ABOUT 2 WEEKS AFTER I NOTICED THAT MY REAR WIPER WOULD ONLY TURN ON WHEN THE CAR WAS IN REVERSE. IF I WOULD PUT THE REAR WIPER SWITCH IN THE ON POSITION NOTHING WOULD HAPPEN. SO IN ORDER TO STOP THE REAR WIPER FROM MOVING WHILE IN REVERSE, I HAVE TO LEAVE THE SWITCH ON THE ON POSITION, MY REAR WIPER ALSO MOVES WHEN I UNLOCK MY CAR.. FOLLOWING THAT MY REVERSE LIGHTS DO NOT COME ON. THEN MY LEFT TAIL GATE LIGHT DOES NOT COME ON WHEN LIGHTS ARE TURNED ON BUT IT DOES COME ON WHEN I UNLOCKED THE CAR. WHEN I OPEN THE REAR HATCH DOOR NONE OF THE INTERIOR LIGHTS TURN ON. SO I AM FORCED TO OPEN ANOTHER DOOR IF I WANT THE LIGHTS TO TURN ON. ALSO WHEN I GO TO REVERSE MY BACK UP CAMERA SCREEN GOES BLACK AND ALSO STARTS TO GLITCH. THIS HAPPENS OCCASIONALLY.
THE AIRBAG SIGN SHOW UP
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD ABNORMAL NOISES UNDERNEATH THE HOOD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSFER CASE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 59,000.
VEHICLE STALLS RANDOMLY. MOSTLY AT LOW SPEEDS OR SLOWING DOWN.
VEHICLE WAS IN REVERSE. AS SOON AS THE GAS WAS PRESSED THE ENGINE STALLED OUT. WE WERE PULLING OUT FROM A PARKING SPOT WHEN IT HAPPENED. THIS IS NOW THE FOURTH INSTANCE IN 4 WEEKS THIS HAS HAPPENED. CLEARLY CHRYSLER HASN'T FOUND ALL ITS VEHICLES PRODUCED WITH THIS PROBLEM SIMPLY BECAUSE THE VIN# SAYS IT SHOULD BE FINE
THE DRIVERS SIDE MASTER PANEL WILL NOT ALLOW THE WINDOWS TO ROLL DOWN. THERE IS A CLICKING NOISE WHEN TRYING TO ROLL DOWN, AND A HUMMING NOISE WHEN TRYING TO ROLL UP. NONE OF THE WINDOW SWITCHES ON ANY OF THE WINDOWS WILL WORK NOW. THE LOCK/ UNLOCK BUTTONS AND THE REAR VIEW MIRRORS STILL WORK. I STOPPED AT A DRIVE THROUGH PHARMACY WINDOW AND IT WOULD NOT ROLL DOWN. IT WORKED YESTERDAY AND WILL NOT TODAY. NOTHING TRAUMATIC (SPILLS, ETC.) HAPPENED BETWEEN NOW AND THEN.
5-10-18 HAD TO BRING MY VEHICLE IN FOR A NEW TIRE AND PRIOR TO THE TIRE, THE ABS LIGHT WOULD INTERMITTENTLY POP ON AND OFF. THIS WOULD HAPPEN MOSTLY AFTER I STARTED THE VEHICLE AND AFTER BACKING UP AND TRAVELING A FEW FEET, IT WOULD SOUND AND FEEL LIKE IT WOULD CATCH AND GRIND, THEN RELEASE AFTER TRAVELING ABOUT A MILE, IT WOULD GO OFF. WHEN I BROUGHT IT IN TO GET THE TIRE REPLACED, I ASKED THEM TO LOOK AT IT, THEY SAID THE ABS LIGHT WAS COMING ON BECAUSE THE BATTERY WAS FAULTY AND THEY REPLACED THE BATTERY. (I THINK MAYBE THEY JUST RESET SOMETHING) I ASKED THEM TO GIVE ME AN ITEMIZED LIST OF PARTS CHANGED FOR THE WORK, AND I NEVER RECEIVED IT. I ONLY RECEIVED THE INVOICE FOR THE TIRE. NOW.... REAR ENDED IN DEC 27, 2018 - BETWEEN THE ACCIDENT AND TIME IT TOOK HOLIDAYS/INSURANCE TO GET ME AN APPOINTMENT WITH DEALER, THE ABS LIGHT STARTED TO POP ON AGAIN AND THE RADIO SCREEN GRAYED OUT AND CAME BACK ON(SO FAR THAT HAS ONLY HAPPENED ONCE). MY HUSBAND LET THEM KNOW TO CHECK THAT AS WELL BECAUSE THERE WAS IMPACT DAMAGE ON THE LEFT FRONT BUMPER AND DEALER ONLY REPAIRED THE DAMAGES REPORTED BY ADJUSTER AND DIDN'T ADDRESS THE ABS/RADIO ISSUE. SO..... NOW WHAT? FEEL LIKE THEY JUST PUT A BAND AID ON IT UNTIL THE WARRANTY RAN OUT AND THEN AGAIN AFTER DAMAGE SUSTAINED IN AN ACCIDENT THAT WAS NOT MY FAULT.
VEHICLE WAS IN DRIVE WHEN THE ENGINE CUT OUT. ALL CONTROL OF THE VEHICLE WAS LOST. THIS HAS HAPPENED TWICE WITHIN ONE WEEK
JUST DRIVING NORMAL DOWN THE ROAD ON A CITY STREETAND THE AIRBAG LIGHT CAME ON AND NOW STAYS ON. CAR WAS MFG 09/2015 AND HAS 44K ON IT. CANNOT FIND ANY RECALLS BUT ONE ITEM FROM MOTOR 1 DATED 07/14/2017 THAT SAID FAULTY WIRING ON JOURNEY CROSSOVER COULD CAUSE THE THE DRIVER SIDE AIRBAG TO UNEXPECTEDLY DEPLOY. WHEN I CALLED THE DEALER THEY SAID NOT TRUE AND IT'S NOT COVERED.HOW CAN THIS BE? PLEAS HELP
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING 30 MPH, THE CONTACT'S VEHICLE ACCELERATED ON ITS OWN. ALSO, WHEN THE CRUISE CONTROL WAS ENGAGED, IT WOULD SEIZE AND FAIL TO DEACTIVATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SCOTT EVANS CHRYSLER, DODGE, JEEP, RAM (2280 BANKHEAD HWY, CARROLLTON, GA 30116, (770) 834-5050), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER STATED THAT THE REMEDY WOULD NOT BE AVAILABLE UNTIL NEXT MONTH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 38,123.
I STARTED MY VEHICLE FIRST THING IN THE MORNING AND MY ABS LIGHT AND THE TRACTION CONTROL LIGHT WERE ON WHILE THE VEHICLE WAS IN PARK. AND MY CAR MADE A LOUD NOISE WHILE BRAKING NORMALLY JUST PULLING UP TO A STOP SIGN. THE LIGHT WENT OFF AFTER 10 MINUTES AND THEN I GOT TO WORK AND TURNED MY CAR OFF. AFTER WITH I TURNED THE CAR ON AND THE LIGHT HAD COME BACK ON AND I WAS HAVING THE SAME ISSUE. I NOTICED THIS WAS A RECALL FOR PREVIOUS YEARS FROM 2012-2015 OF THE SAME VEHICLE REPORTING SIMILAR ISSUES. PLEASE HELP.
TAKATA RECALL- WILL NOT SHIFT PAST 40 MPH
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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