Page 4 of 8 · complaints 151–200 of 389

2016 Dodge Journey complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Power Train
Filed Apr 15, 202179,118 milesPA

2016 DODGE JOURNEY ISSUE WITH TRANSMISSION CLUNKING BETWEEN SECOND AND THIRD GEAR ALSO WHEN DRIVING DOWN THE HIGHWAY THE GEAR SHIFT WILL MOVE TO NEUTRAL ON ITS OWN. REFERENCE RECALL S44 CRANK SHAFT POSITION SENSOR.TRANSMISSION TO NEUTRAL, HAVE ISSUE WITH FLUID PRESSURE. ALSO CAR WHEN PLACED INTO REVERSE WILL NOT ALWAYS ENGAGE GEAR. CALLED AN TOLD TRANSMISSION DG2 MANUFACTURED 08/12/2015 TO 04/15/2016 RECALLED CAR MANUFACTURERS DATE 09/18/2015 HAS 62E TRANSMISSION ARE FAULTY COMPANY REFUSES TO HONOR OR RECALL. MECHANIC SAID MAY BE FAULTY HYDRAULIC PUMP COULD CAUSE A SEVERE ACCIDENT. CHECKED NHTSA CAMPAIGN 16V471000 FOR POWER TRAIN ISSUE.

Service Brakes
Filed Apr 13, 202149,000 milesFL

DRIVING IN A PARKING LOT AT A LOW SPEED, NO BREAKING AND 2 SENSORS CAME ON. ANTI-LOCK BRAKE AND TRACTION CONTROL LIGHT. NO REASON FOR THEM TO ENGAGE AND HAVE NOT TURNED OFF.

Electrical System
Filed Apr 6, 202153,000 milesTN

IT JUST DIES AND SEVERAL TIMES IT HAD TROUBLE RESTARTING. THIS HAPPENED OVER THE WEEKEND AND THEN SEVERAL DAYS LATER IT DID IT AGAIN 3 TIMES IN A ROW.

Electrical System
Filed Apr 5, 2021120,000 milesKY

TL* THE CONTACT'S FIANCEE OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED WHILE HER FIANCEE WAS DRIVING 35 MPH, WHEN ATTEMPTING TO DEPRESS THE BRAKE PEDAL AND THE VEHICLE STALLED. THE CONTACT STATED MULTIPLE WARNING LIGHTS WERE ILLUMINATED. THE DRIVER WAS ABLE TO RESTART THE VEHICLE AND PARK AT HER RESIDENCE. THE CONTACT CALLED LOCAL DEALER CHAMPIONSHIP 54 AUTO SALES (3349 VILLA POINT, OWENSBORO, KY 42303: (270) 684-4788) AND WERE MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE CONTACT STATED SHE HAD EXPERIENCED THE FAILURE MULTIPLE TIMES. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

Unknown or Other
Filed Apr 4, 2021117,000 milesFL

THE PASSENGER SIDE HEADREST CAME APART WHILE DRIVING. IT WAS PRETTY FORCEFUL THE PLASTIC PORTION SEPERATED FROM THE REST OF HEAD REST.

Engine
Filed Mar 30, 202180,458 milesNV

WENT TO START CAR CAR STARTED MAKING CRANKING NOISES AFTER CAR STARTED WAS DRIVING DOWN STREET GOING ABOUT 40MPH ENGINE SHUT OFF AND STEERING WHEEL LOCKED UP TOOK IT TO GET DIONASTIC FOUND OUT IT WAS. A CRANKSHAFT SENSOR THERE IS A RECALL ON THIS PART BUT NOT UNDER THE MONTH MY CAR WASANAFACTURED

Electrical System
Filed Mar 20, 202163,000 milesOH

I WAS DRIVING THE VEHICLE WHEN IT SUDDENLY STOPPED. IT LOST ALL ELECTRIC POWER, NO EMERGENCY LIGHTS, CAN NOT SHIFT TO NEUTRAL, NO BRAKES, NO LIGHTS, CAN NOT UNLOCK DOORS, AND THE VEHICLE DOES NOT DETECT THE KEY FOB. THIS HAPPEN WHILE TRAVELING ON A RESIDENTIAL ROAD. DODGE DOES HAVE A RECALL FOR THIS ISSUE AND I WAS DIRECTED TO BRING THE VEHICLE TO THE DEALERSHIP FOR TROUBLESHOOTING AND REPAIR.

Air Bags
Filed Mar 10, 202178,000 milesTX

FOR NO REASON WHILE THE VEHICLE WAS PARKED, THE DRIVER SIDE HEADREST POPPED OUT AND NOW THE AIR BAG SENSOR LIGHT IS ON.

Fuel/Propulsion System
Filed Mar 8, 202149,000 milesTX

OUT OF FUEL VEHICLE ENDED UP IN TRAFFIC WITH CARS ZIPPING BY. POLICE WERE CALLED BECAUSE THE TRANSMISSION COULD NOT BE PLACED IN NEUTRAL TO PUSH VEHICLE OUT OF TRAFFIC. HAD POLICE NOT ASSISTED IT WOULD RESULT IN BEING REAR ENDED WITH CHILDREN IN THE VEHICLE. THE POLICE NOR THE TOW TRUCK KNEW HOW TO PLACE VEHICLE IN NEUTRAL. 3 MONTHS LATER THE BATTERY DIED AND VEHICLE COULD NOT BE PLACED IN NEUTRAL TO ALLOW JUMP START. LUCKY THIS DID NOT HAPPEN IN TRAFFIC OR CHILDREN WOULD BE AT RISK AGAIN . THIS COULD ALSO HAVE BEEN AVOIDED EXCEPT THAT THERE IS NO IDIOT LIGHT ON DASH TO WARN OF BATTERY CONDITION.

Air Bags
Filed Mar 8, 2021136,000 milesTX

PASSENGER SEAT HEAD RESTRAINT POPPED OPEN JUST SITTING IN MY GARAGE PROMPTING AIRBAG LIGHT.

SteeringCrash
Filed Mar 1, 202167,070 milesOH

BALLBARING AND STIRING PROBLOME..

Exterior Lighting
Filed Feb 16, 202148,000 milesND

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING WITH THE HEADLIGHTS ACTIVATED, THE DRIVER'S AND PASSENGER'S SIDE HEAD LIGHTS WOULD INTERMITTENTLY FLICKER AND TURN OFF AND ON. THE CONTACT REPLACED THE BULBS SEVERAL TIMES HOWEVER, THE FAILURE PERSISTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER RYAN MOTORS DODGE CHRYSLER LOCATED AT 1212 2ND ST W, WILLISTON, ND 58801 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 48,000.

Power Train
Filed Feb 12, 202165,000 milesNH

TRANSMISSION IS NOW SLIPPING

Electrical System
Filed Feb 12, 202167,000 milesNJ

DRIVING THE CAR ON THE HIGHWAY, IT STARTED TO SLOW DOWN; THE VEHICLE STOPPED AND DID NOT MOVE. MY CHILDREN AND I SCARED BUT THANK GOD HELP CAME. THE LIGHTS ON THE CAR TURNED ON, INDICATING SOMETHING WAS WRONG.I COULDN'T READ THE SIGN OR UNDERSTAND WHAT WENT WRONG. THE CAR WILL NOT STAY ON. IT SHUT OFF, AND THE CODE INDICATED THE CYLINDER IS NOT WORKING. I REPORTED IT AND TOWED THE DODGE DEALERSHIP VEHICLE BECAUSE THE REPRESENTATIVE SAID IT WOULD BE COVERED BECAUSE IT'S A RECALL. MY CAR IS STILL AT THE DEALERSHIP. MORE THAN TWO MONTHS AND NO ONE CAN TELL ME WHY THE CAR WON'T WORK.

Electrical System
Filed Feb 9, 202150,000 milesMA

MY CAR HAS BEEN MAKING A WEIRD NOISE AND THEY ALWAYS SAY THEY DOT HEAR IT. THE ELECTRICAL COMPONENTS GO ON AND OFF, LIGHTS , AIR CONDITIONER, FAN, ,VENT, RADIO ETC. I AM NERVOUS ABOUT DRIVING.

Structure › Body
Filed Feb 3, 202162,000 milesCA

THE BATTERY FUSE KEEPS BLOWING OUT TRUCK WON'T STOP RUNNING INTERNAL ELECTRICAL SYSTEMS KILLING BATTERY POPPING FUSES,AC THERMOSTAT SYSTEM AFTER BEING TURNED OFF KEEPS TURNING ITSELF BACK ON OVER AND OVER WON'T STAY OFF ,AFTER REPLACING BATTERY IN REMOTE TRUCK DRIVER SIDE DOOR FAILS TO OPEN OR UNLOCK ONLY PASSENGER SIDE WORKS,TRUCK WON'T ACKNOWLEDGE FULLY NEW BATTERY IN REMOTE TO START TRUCK ,LOCKS ME OUT OF TRUCK AND DOESN'T HONK TO TELL ME KEYS ARE INSIDE ANYMORE ,CRUISE CONTROL WILL NOT CANCEL , TRANSMISSION PUMP FAILS CAUSING STALLING IN GEAR NOT SHIFTING GEARS PROPERLY JUMPING OUT OF GEAR. ENGINE WON'T TURN OVER AFTER ELECTRICAL SYSTEMS DRAIN OVERNIGHT PARKED ONE DAY. RADIO STATION TURNS CHANNELS BY ITSELF WITHOUT TOUCHING ANYTHING. DRIVING.

Electrical System
Filed Jan 20, 2021122,000 milesMO

EITHER SITTING OR DRIVING, THE CARS LIGHTS COME ON AND IT LOSES POWER AND STOPS. SOMETIMES WHEN I TRY TO START IT, IT WON'T START AND I JUST GOT A NEW BATTERY! THERE ARE SEVERAL PEOPLE HAVING THIS PROBLEM. I JUST GOT MY JOURNEY 2 MONTHS AGO, IT WAS USED, AND I NEVER COULD HAVE IMAGINED THE PROBLEM I HAVING WITH IT! THIS IS MY ONLY TRANSPORTATION, AND I NEED IT FOR WORK! SOMEONE SAID IT IS THE TIPM, OTHERS HAVE SAID IT'S THE BATTERY, ETC... THIS HAPPENS EITHER WHILE I'M DRIVING OR SITTING IDLE!

Service Brakes
Filed Jan 16, 2021110,000 milesGA

I WAS DRIVING DOWN THE STREET AND LOSS ALL POWER AND BRAKE CONTROL. NO WARNING LIGHTS AND NO NOTICE JUST SHUT OFF WHILE DRIVING, RADIO AND LIGHTS EVERYTHING CUT OFF WITHOUT WARNING.

Seats
Filed Jan 12, 202177,000 milesFL

I I SAT DOWN IN THE PASSENGERS SEAT AND ADJUSTED THE SEAT BACK. WHEN I LEANED BACK THE HEAD SNAPPED OUT WITH A DEGREE OF FORCE AND HIT ME IN THE BACK OF THE HEAD. IT APPEARS TO BE BROKEN AS IT WILL NOT GO BACK IN TO PLACE AND REMAIN THERE. THE CAR WAS IN PARK AT THE TIME AND WAS NOT HIT OR BUMPED BY ANOTHER VEHICLE.

Unknown or Other
Filed Dec 18, 202077,000 milesFL

I HAVE HAD THE CRANKSHAFT POSITION SENSOR REPLACED TWO TIMES NOW. THIS IS A DANGEROUS ISSUE AS THE CAR BECOMES DISABLED WHILE DRIVING.

Engine
Filed Dec 11, 2020146,000 milesNC

TL* THE CONTACT OWNS 2016 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE GEAR SHIFTER FAILED TO CHANGE GEARS. ADDITIONALLY, WHILE ACCELERATING THERE WAS ABNORMAL WINDING NOISE DETECTED. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO KEFFER CHRYSLER JEEP DODGE RAM (8214 E INDEPENDENCE BLVD, CHARLOTTE, NC 28227, (704) 532-1050) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 146,000.

Air Bags
Filed Nov 29, 202058,134 milesOR

PASSENGER SIDE HEAD RESTRAIN IS DEPLOYED/BROKEN. CAME OUT TO CAR IN MORNING AND HEAD RESTRAIN WAS SPLIT OPEN. APPEARS TO BE BROKEN TABS AND CANNOT BE REASSEMBLED. NOW HAVE A BROKEN HEAD RESTRAIN ON PASSENGER SEAT. SEEMS UNSAFE. NOT MOVING, NOT NOT OCCUPIED.

Seats
Filed Nov 24, 202091,600 milesTX

WHILE MY CAR WAS PARKED IN THE DRIVE WAY AT MY HOUSE, THE PASSENGER SIDE HEAD REST RESTRAINT DEPLOYED WHEN NO ONE WAS IN THE VEHICLE. PARKED THE VEHICLE MONDAY (11/23/2020) AT 6:00 PM CST. WENT TO DRIVE THE CAR ON TUESDAY (11/24/2020) AT 11:30 CST AND THE HEAD REST RESTRAINT ON THE PASSENGER SIDE FRONT SEAT HAD DEPLOYED. THERE IS NO EVIDENCE OF THE VEHICLE BEING STRUCK WHILE PARKED.

Service Brakes
Filed Nov 23, 202024,000 milesCO

WHEN DRIVING DOWN HILL ON THE FREEWAY ( 65 MPH OR FASTER) AND BRAKING TO SLOW THE CAR, A HEAVY VIBRATION AND WOBBLING OCCURS ON THE FRONT RIGHT SIDE ( TIRE, SUSPENSION). ALSO OCCURS WHEN CAR IS WASHED AND THE WHEEL IS WET. APPLYING BREAKS MAKES IT WOBBLE GOING AT A SLOWER SPEED, 25/35MPH

Power Train
Filed Nov 22, 202068,000 milesCA

WHILE AT A STOP LIGHT VEHICLE STARTED ROLLING BACKWARDS AFTER LIGHT TURNED GREEN. VEHICLE WAS IN DRIVE AND WAS SOMEHOW NOT IN GEAR. HAD TO PLACE IN PARK THEN BACK TO DRIVE SEVERAL TIMES BEFORE IT FINALLY GOT IN GEAR. IT DID THIS SEVERAL TIMES THROUGHOUT THE DAY SO HAD TO GET CAR TOWED. TOOK CAR TO DEALERS AND THEY COULD NOT FIND THE PROBLEM. SUGGESTED WE REPLACE THE ENTIRE TRANSMISSION FOR ALMOST $5,000. THE CAR ONLY HAS 68,000 APPROXIMATELY. CAR WAS PURCHASED BRAND NEW IN 2016. STILL OWE MONEY ON THE VEHICLE AND ENDED UP TAKING THE CAR TO GET THE TRANSMISSION REBUILD ELSEWHERE.

Engine
Filed Nov 18, 202063,912 milesTN

MISSED SAFETY RECALL FOR TRANSMISSION OIL PUMP. VEHICLE LEAKS.

Air Bags
Filed Nov 1, 202087,000 milesMI

RECALL ON AIRBAG WIRE CHAFFING IN STEERING COLUMN, ENDS UP TO 2015, MY VEHICLE IS NOT COVERED SAYS THE DEALER, BUT IF YOU LOOK AT THE DATE OF MANUFACTURE IT WAS MADE 10/15 , BUT MY TITTLE SAYS ITS A 2016, NOW I DRIVE AROUND WITH AIRBAG LIGHT INTERMITTENTLY ON AND OFF. READING FURTHER ON RECALL SAYING DRIVERS AIRBAG MAY DEPLOY ANY TIME

Seats
Filed Oct 19, 202045,000 milesWA

HEADREST DEPLOYED WHILE DRIVING. NO CRASH NO ONE IN PASSENGER SEAT OR BEHIND IT. DRIVING IN CITY ON A STRAIGHT STREET. UPON FURTHER INVESTIGATION IT APPEARS A SMALL PLASTIC PIECE THAT HOLDS A PIN HAS BROKEN OFF.

Seats
Filed Oct 18, 202065,000 milesOK

PUT HEAD BACK ON HEAD REST & IT JUST DEPLOYED/CAME OPEN.

Seats
Filed Oct 11, 202046,271 milesGA

DRIVERS ACTIVE HEADREST DEPLOYED WHILE CAR UNOCCUPIED.

Service Brakes
Filed Oct 9, 2020114,874 milesTX

PULLING TO GO UP BRIDGE OR HIGHWAY. TRACKING LIGHTS CHECK ENGINE LIGHT ABS LIGHT COMES OFF AND ON. BRAKING IS HARD

Seats
Filed Oct 8, 202086,817 milesTX

MY SON EXITED THE PASSENGER SIDE FRONT SEAT AND THE HEADREST DEPLOYED. WE WEREN'T INVOLVED IN AN ACCIDENT. WE HAD JUST PARKED THE CAR. I REVERSED INTO THE PARKING SPOT, PUT THE CAR IN PARK, AND WE EXITED THE CAR. I HEARD A THUMP WHEN WE CLOSED THE DOORS. WHEN I OPENED THE DOOR TO SEE WHAT HAPPENED, THE HEADREST HAD SPRANG FORWARD.

Electrical System
Filed Sep 22, 2020103,000 milesCO

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING, THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON AND OFF. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER LARRY H. MILLER DODGE LOCATED AT 1800 W 104TH AVE, DENVER, CO 80234, WHO DIAGNOSED THAT THE EXHAUST MANIFOLD CRACKED DUE TO A DEFECTIVE CATALYTIC CONVERTER. THE VEHICLE WAS NOT YET REPAIRED. ADDITIONALLY, WHILE OPERATING THE VEHICLE SEVERAL LIGHTS LOCATED ON THE REAR LIFTGATE WOULD NOT ILLUMINATE OR WAS VERY DIM DUE TO AN ELECTRICAL SHORT IN THE TAIL GATE WIRING HARNESS. THE BRAKE LIGHTS, TAG LIGHTS AND SIGNAL LIGHTS WERE AFFECTED BY THE ELECTRICAL SHORT. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES BUT, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 103,000.

Engine
Filed Sep 15, 2020TN

MY CAR STARTED WHINING BAD AND LOSS POWER IT WAS STUCK IN ONE GEAR. NOW I'M HAVING TO GET A NEW TRAINSMISSION I HAVE 113,000MILES ON IT AND ONLY 4 YRS OLD BEFOR THIS HAPPENED I HAVE TO REPLACE 2 ROCKER ARMS AT 2 DIFFERENT TIMES ON 2 DIFFERENT CAMS THE ROCKER ARMS ARE A TERRIBLE DESIGNED IN THIS CAR AND GO BAD EASILY AND COST ALOT OF TIME AND MONEY TO GET THEM REPLACED

Power Train
Filed Sep 9, 202084,000 milesSC

DRIVING DOWN THE ROAD MY JEEP STARTED WHINING. THE MORE THE PRESSED THE GAS THE MORE IT WOULDN'T GO INTO GEAR. I STOPPED AND TRIED GOING AGAIN AND IT WOULDN'T GO JUST THE RPM'S WAS GOING UP AND NO MOVEMENT.

Power Train
Filed Sep 4, 202035,000 milesWI

THE TRANSMISSION STARTED TO SLIP AND THE RPM'S WERE REALLY HIGH. COULD ONLY DRIVE 40 MPH.

Unknown or Other
Filed Aug 20, 202042,000 milesNV

THE FRONT PASSENGER HEADREST DEPLOYED WHILE THE CAR WAS PARKED AND SHUT OFF IN THE DEIVEWAY.

Electronic Stability Control (esc)
Filed Aug 16, 202082,000 milesNY

WHEN DRIVING, AT ANY SPEED OR UPON ACCELERATION, THE ENGINE SUDDENLY LOSES POWER AND GOES TO 1500RPM(APPROX.) WITH A TRACTION CONTROL LIGHT AND BATTERY CHARGING LIGHT ( CAR SWERVING LIGHT AND RED LIGHTNING BOLT LIGHT) ILLUMINATED. AT HIGHWAY SPEEDS THIS IS VERY HAZARDOUS, ON THE STREET ITS VERY FRUSTRATING. WHEN VEHICLE IS BROUGHT TO A STOP AND COMPLETELY SHUTDOWN, THEREBY RESETTING THE ECM, THE VEHICLE STARTS NORMALLY AND DRIVES NORMALLY( SOMETIMES!) ON OTHER OCCASIONS AFTER BEING PUT INTO GEAR AND PROCEEDING THE SAME THING OCCURS AND ENGINE WILL NOT REV OVER 1500-1800 RPMS AND SO LONG AS YOU ARE NOT GOING UP A HILL WILL SHIFT NORMALLY TO GET TO ABOUT 40 MPH TOPS, ON A HILL HOWEVER SPEED WILL DROP TO ABOUT 15-20 DEPENDING ON THE HILL I GUESS. THIS HAPPENED ON 8-15-20 AND CAR RESET AND DROVE NORMALLY AFTER THAT WITH NO ISSUES BUT THE FOLLOWING MORNING AS I LEFT HOME FOR WORK IT OCCURRED 2 BLOCKS AWAY FROM HOME AND AFTER RESETTING CAR VIA SHUTTING IT DOWN SEVERAL TIMES THE ISSUE WOULD NOT "SELF CURE". HOPEFULLY, AS THIS IS SUNDAY AT 5 AM WHEN THE MECHANIC TROUBLESHOOTS IT DISPLAYS THE SAME BEHAVIOR AND I WILL UPDATE THIS POST.

Seats
Filed Aug 3, 202070,000 milesNC

THE HEADREST POPPED OUT AND WON'T GO BACK IN WHILE I WAS DRIVING ON THE HIGHWAY. NO SUDDEN STOP. JUST DRIVING AS USUAL AND IT POPPED OUT AND WILL NOT GO BACK IN.

Engine
Filed Jul 22, 2020CA

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAITED FOR A FEW MINUTES AND THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS PURCHASED HOWEVER, THE DEALER STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY AND OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CRANKSHAFT WAS DEFECTIVE AND NEEDED TO BE REPLACED. FRESNO CHRYSLER DODGE JEEP RAM (6162 N BLACKSTONE AVE, FRESNO, CA 93710) WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Electronic Stability Control (esc)
Filed Jul 20, 2020123,000 milesAZ

ENGINE KEEPS LOSING POWER AND DYING. CRUISE CONTROL REVES ENGINE TO HIGH UP AND DOWN FOR NOW REASON ON A STRAIGHT STRETCH OF STREET WHEN YOURTURN TO THE LEFT TO SHARP THE ENGINE DIES.

Unknown or Other
Filed Jul 17, 202045,000 milesTX

I WENT TO GO TO TOWN, OPENED THE DRIVER'S DOOR, STARTED WORKING THE LEVER TO RAISE THE SEAT, NEXT THING I KNEW THERE WAS A LOUD BANG AND THE HEADREST EXPLODED. THERE WAS A SMALL PIECE OF BLACK PLASTIC THAT LANDED IN THE SEAT. THE VEHICLE WAS SITTING IN MY DRIVEWAY, THE IGNITION WAS STILL OFF.

Electrical System
Filed Jul 16, 202055,000 milesPA

AROUND 11 MTHS AGO.PRESTON DEALERSHIP REPLACED 3 CENSORS BUT STILL ENGINE LIGHT CAME ON . THEN REPLACE ENGINE HARNESS IT WAS OK UNTIL LAST WEEK WHEN MY ENGINE LIGHT CAME ON AGAIN AND CAR STALLED ALL 3 TIMES.HARD TIME STATING .AFTER AROUND 8 HOURS LIGHT GOES OUT .HAD CODE READ BY AUTO ZONE SHOWROOM CRANKSHAFT SENSOR AND HATNESS..ITS VERY UNSAFE WHEN MY CAR STALLS ON HIGHWAY IN HEAVEY TRAFFIC AT 70 MPHS. PLEASE HELP.

Engine
Filed Jul 15, 202067,000 milesOH

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING APPROXIMATELY 40 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS SHIFTED INTO NEUTRAL AND COASTED TO THE SHOULDER. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE CONTACT RESTARTED THE VEHICLE AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CRANKSHAFT SENSOR WAS REPLACED HOWEVER, THE FAILURE RECURRED. CRONIN CHRYSLER DODGE JEEP RAM LOCATED AT 518 W MAIN ST, LEBANON, OH 45036, WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.

Air Bags
Filed Jul 9, 2020112,560 milesLA

MY AIRBAG LIGHT KEEPS COMING ON AND GOING OFF. MY ABS LIGHT STAYS OFF AFTER STARTING AND WHILE DRIVING. NOW MY BRAKE LIGHT IS ON. THE BRAKE POPS ON AFTER I BEGAN TO DRIVE AND STAYS ON.

Structure › BodyCrash
Filed Jul 3, 2020130,000 milesMI

MY VEHICLE WAS IN MOTION ON A CITY STREET WHEN SUDDENLY MY STEERING WHEEL LOCKED AND BRAKE WERE HARD TO PUSH CAUSING ME TO SIDE SWIPE A PARKED CAR.

Engine
Filed Jun 17, 202085,000 milesTX

THE ENGINE ON MY CAR WAS STALLING AND IT DIED IN THE MIDDLE OF A BUSY ROAD. THANKFULLY, IT HAPPENED IN THE TURNING LANE SO I DIDN'T GET HIT. THOUGHT IT WAS THE BATTERY, SO WE BOUGHT AND NEW ONE AND HAD IT REPLACED. THE CHECK ENGINE LIGHT CAME ON AFTER THE BATTERY WAS REPLACED AND THE CAR ENGINE WOULD JUST TURN AND STALL AND WOULD NOT START. HAD TO TOW MY CAR TO THE DEALERSHIP. I CALLED AND THERE WERE NO RECALLS LISTED FOR MY VIN, BUT I SAW A CHRYSLER RECALL S89 THAT WAS FOR 2016 DODGE JOURNEYS FOR ENGINE STALLING AND WOULD NEED THE CAMSHAFT OR CRANKSHAFT SENSOR REPLACED. IT AFFECTS 2016 DODGE JOURNEYS MANUFACTURED MAY 9, 2016 TO JULY 15, 2016. MY 2016 DODGE JOURNEY WAS MANUFACTURED ON JULY 11, 2016. HAD DIAGNOSTICS RAN (AT MY EXPENSE) AND THE CRANK SENSOR NEEDS TO BE REPLACED. CHRYSLER WAS CONTACTED AND IS GIVING ME THE RUNAROUND TO FIXING THE ISSUE ALL BECAUSE THE RECALL IS NOT ON MY VIN. *TR

Engine
Filed Jun 10, 202083,000 milesFL

STALLING IN TRAFFIC WHILE DRIVING, VERY DANGEROUS WITH MY FAMILY IN CAR. WHEN YOU CRANK UP THE CAR AND START DRIVING IT JUST SHUTS OFF NO MATTER HOW FAST OR SLOW YOU'RE GOING. SCARED TO DEATH, JUST HAD TO PARK IT UNTIL WE FIND OUT WHAT'S GOING ON. WE READ ABOUT A NUMBER OF COMPLAINTS VERY SIMILAR TO WHAT WE'RE GOING THROUGH. PLEASE HELP!! *TR

Service Brakes
Filed Jun 9, 2020MO

THIS IS THE SECOND TIME THE REAR ABS WHEEL SPEED SENSOR FAILED. MY VEHICLE HAS 26,651 MILES ON IT. THIS CAUSED ME TO HAVE TO PULL OVER ON AN INTERSTATE IN ORDER TO CHECK TO SEE WHAT WAS HAPPENING. THIS WAS A SAFETY CONCERN FOR ME AND I ASKED THE DEALERSHIP THEY SAID IT'S A KNOWN ISSUE BUT NO RECALLS ON IT. *TR

Engine
Filed Jun 4, 202044,000 milesTN

THE CAR STALLED WHILE I WAS DRIVING DOWN THE HIGHWAY AND WOULD NOT RUN. THE CRANKSHAFT SENSOR WAS FOUND TO BE THE CAUSE OF ISSUE UPON DIAGNOSIS. DODGE HAS A RECALL UNDER CAMPAIGN S49 BUT MY DECLINED TO FIX MY VEHICLE UNDER THE RECALL SINCE IT WAS BEYOND THE MANUFACTURING DATE RANGE. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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