THE AIR BAG LIGHT WAS ON AND THE WINDOWS WOULD NOT ROLL DOWN. *JB
1997 Dodge Intrepid complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →
VEHICLE CAUGHT ON FIRE WHILE DRIVING. VEHICLE WAS SERVICED REGULARLY, AND THIS INCIDENT OCCURED ONLY TWO WEEKS AFTER THE LAST SERVICE DATE.*AK *JB
WITH THE VEHICLE IN DRIVE, THE CONSUMER WAS ABLE TO REMOVE THE KEY FROM THE IGNITION SWITCH. THE VEHICLE BEGAN TO ROLL INTO A SHORT POST DAMAGING THE VEHICLE. PROVIDE FURTHER DETAILS. *JB
IN MAY OF 2004, I PURCHASED A 1997 DODGE INTREPID ES. I LATER FOUND OUT ON JUNE 6, 2004 THAT THERE WAS RECALL ON A PART IN MY CAR. THE RECALL WAS FOR A NEW FLOOR SHIFT IGNITION. SO I TOOK MY CAR TO THE NORTHWESTERN DODGE DEALERSHIP IN FERNDALE, MI TO HAVE THIS MANNER HANDLED. ON THAT DAY I WAS TOLD THAT IT WOULD TAKE ONLY A FEW WEEKS FOR MY PART TO COME IN FOR MY RECALL TO BE TAKEN CARE OF. TO THIS DAY, OCTOBER 3, MY CAR HAS STILL NOT BEEN TAKEN CARE OF. I CALLED THE PEOPLE AT THE DEALERSHIP MANY TIMES TO SEE WHAT THE SITUATION IS AND THEY WOULD GIVE THE RUNAROUND. I AM A COLLEGE STUDENT AND I AM VERY FEARFUL FOR THE SAFETY OF MYSELF AND MY AUTOMOBILE IF THE CAR BEGINS TO MOVE ON ITS OWN. THIS IS THE ONLY SOURCE OF TRANSPORTATION THAT I HAVE AND I PRAY THAT I DON'T LOSE MY CAR BECAUSE ITS' MAKERS WON'T DO WHAT THEY ARE SUPPOSED TO DO. I HOPE THAT THIS WILL MAKE SOME TYPE OF INFLUENCE SO SOMETHING CAN BE DONE SO I CAN DRIVE MY CAR. THANK YOU. *AK
THE RECALL WORK COULD NOT BE DONE DUE TO LACK OF PARTS. *NM RECALL# 04V021000 & 98V184000. THE TRANSAXLE FLOOR SHIFTER MOVED WHILE IN THE PARK POSITION. *SC *JB
CONSUMER SMELLED A GASOLINE ODOR COMING FROM THE VEHICLE. CONSUMER LIFTED UP THE HOOD AND NOTICE FUEL SPRAYING ONTO THE MANIFOLD FROM THE PLASTICS FUEL RAIL. DEALER WAS NOTIFIED. DEALER INFORME CONSUMER THAT THIS VEHICLE WAS NOT COVERED UNDER THE4 RECALL DUE TO VIN. *AK
SAFETY RECALL TRANSAXLE FLOOR SHIFTER IGNITION/ PARK INTERLOCK.*MR THE VEHICLE WAS TAKEN TO THE DEALER FRO RECALL REPAIR. THE DEALER REQUESTED THAT HE CONSUMER LEAVE THE VEHICLE FOR THE NEXT TWO DAYS SO THEY COULD REPAIR THE PROBLEM. THE CONSUMER COULD NOT UNDERSTAND WHY THE DEALER WAS NOT WILLING TO PROVIDE HIM WITH A LOANER VEHICLE UNTIL THE REPAIRS WERE MADE. *NM
THIS CAR BELONGED ORIGINALLY TO MY BROTHER-IN-LAW AS HIS COMPANY CAR. HE SOLD IT TO HIS MOTHER, WHO, FOR 2 YEARS, DROVE IT ONLY 1000 MILES. SHE HAD TOLD ME SEVERAL TIMES THAT SHE KEPT SMELLING FUEL. AND, HER AIR CONDITIONER LEAKED AND HAD TO BE RECHARGED SEVERAL TIMES DURING THIS PERIOD. UPON HER DEATH IN MARCH, I ACQUIRED THE CAR. ON 7/09/04 I TOOK THE 1997 DODGE INTREPID TO DODGELAND OF COLUMBIA TO CHECK FOR A FUEL LEAK. AT THE TIME OF CHECK-IN FOR THE VEHICLE I SITED THE RECALL 98V-184 AND THE ODI RESUME SUMMARY FOR INVESTIGATION RQ98-018. THIS CAR HAD BEEN REPAIRED IN THE RECALL, HOWEVER THE ODI RESUME STATES THERE IS NO TIME LIMIT FOR SUBSEQUENT FAILURES. DODGELAND CHECKED THE CAR AND STATED THAT THE FUEL LEAK WAS NOT DUE TO THE FUEL RAIL OR THE O-RINGS, THEY SAID I HAD A BAD FUEL INJECTOR. I TOLD THE SERVICE TECHNICIAN AT THAT TIME THAT IF THE FUEL INJECTOR WAS BAD, I SHOULD BE HAVING PERFORMANCE PROBLEMS, AND I WAS NOT. HOWEVER, THEY CONTINUED TO DENY THIS FUEL LEAK HAD ANYTHING TO DO WITH THE RECALL. THEY QUOTED A $425.00 ESTIMATE FOR THE REPAIR, AND STATED I SHOULD NOT DRIVE IT ANYWHERE. I TOOK THE CAR HOME AND TOOK IT TO AN INDEPENDENT MECHANIC FOR REPAIR. THIS SHOP FOUND JUST WHAT I EXPECTED THAT THEY WOULD FIND: THE O-RING WAS LEAKING, THE FUEL INJECTOR WAS NOT FAULTY. I WOULD LIKE THE $40 AMOUNT I PAID DODGE TO DIAGNOSIS THIS PROBLEM REFUNDED, AS WELL AS THE 375.00 REPAIR BILL I PAID TO AN INDEPENDENT MECHANIC. *AK
I AM UNABLE TO GET A RECALL DEFECT FIXED.*AK
MY 1997 DODGE INTREPID HAS HAD STEERING PROBLEMS STARTING WITH POWER STEERING ASSIST LEAKAGE, RESULTING IN TWO REPLACEMENTS. BUT NOW THE STEERING RACK HAS FALLEN APART RESULTING IN LOSS OF STEERING CONTROL OF THE CAR. LUCKILY IT HAPPENED AT LOW SPEED BECAUSE IT COULD HAVE BEEN FATAL AT HIGHWAY SPEEDS. I KNOW THIS CAR HAS SIGNIFICANT DEFECTS WHICH CHRYSLER REFUSES TO ACCEPT. I WILL NOT REPAIR UNTIL CHRYSLER HAS THE OPPORTUNITY TO MAKE THE REPAIR.*AK
(1) SMELLED FUEL (2) FUEL WAS LEAKING FROM FUEL RAIL ABOVE ENGINE (3) PARTS ON ORDER FROM DODGE TO REPLACE FUEL RAIL AND ITS DEFECTIVE DESIGN WITH NEW REDESIGNED PARTS. NOTE THIS WAS A PREVIOUS RECALL AND THE PARTS WITH THE DESIGN DEFECT WAS JUST REPLACED. *LA
WHILE DRIVING OFF FROM A STOP SIGN CONSUMER LOST CONTROL OF THE VEHICLE. IT WOULD NOT MOVE FORWARD, AND CONSUMER FOUND THAT THE FRONT WHEELS WERE BENT INWARD. VEHICLE WAS BACKED UP INTO A PARKING SPACE ON THE STREET. CONSUMER CLAIMED THAT THE LEFT AND RIGHT TIE ROD BOLT SHEARED OFF.*AK
THE DRIVER'S SEAT WILL RECLINE UNEXPECTEDLY (APPROXIMATELY 20-25 DEGREES). THIS WILL ESPECIALLY OCCUR IF YOU LEAN BACK INTO THE SEAT (SUCH AS UNDER HARD ACCELERATION). THE SEAT MUST REMAIN IN THE SEMI-RECUMBENT POSITION TO AVOID MOVEMENT. THE WHOLE SEAT, I AM TOLD NEEDS TO BE REPLACED. *JB
CAR ENGINE COMPARTMENT WAS CLEANED USING HOSE WATER. AFTER DRIVING CAR FOR APPROX. 10 MILES, ENGINE COMPARTMENT CAUGHT FIRE AROUND ELETRICAL AND BATTERY AREA UNDER THE HOOD. CAR WAS A TOTAL LOSS. *AK
ENGINE FAILURE TO MY DODGE INTREPID 3 MONTHS AFTER DRIVING IT OFF THE LOT. *AK
OWNER WAS DRIVING ON THE FREEWAY AT HIGHWAY SPEED WHEN THE VEHICLE CAUGHT ON FIRE. *AK
WHEN DRIVING OVER 30 MPH VEHICLE STALLED. CONSUMER MANAGED TO RESTART THE VEHICLE ON TWO OCCASION, BUT HAD THE VEHICLE TOWED THE THIRD TIME. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
TIE RODS BROKE WITHOUT WARNING. AS A RESULT, WHEN TURNING IN EITHER DIRECTION STEERING FEELS LIKE IT'S SLIDING OR THAT THE WHEEL IS COMING OFF.*AK
TIE RODS BROKE WITHOUT WARNING. AS A RESULT, WHEN TURNING IN EITHER DIRECTION VEHICLE FELT LIKE IT WAS SLIDING OR THAT THE WHEEL WAS COMING OFF. *AK
WHILE BACKING OUT OF A PARKING LOT AT 2 MPH CONSUMER HEARD A CRACKING SOUND COMING FROM THE VEHICLE. A FEW SECONDS LATER STEERING WHEEL BEGAN TO SPIN IN CIRCLES, WITHOUT ACTUALLY STEERING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO TOLD CONSUMER THAT STEERING BOLT SHEARED OFF. *AK THE TIE ROD GROMMET DETERIORATED WHICH CAUSED VIBRATIONS. THE CONSUMER ALMOST LOST CONTROL OF THE VEHICLE. THE DEALER REPLACED THE STEERING RACK, INNER AND OUTER TIE RODS AND GROMMETS. *NM
PETITION FOR RECALL REMEDY ON RECALL #98V184 RE THE 1997 CHRYSLER DODGE INTREPID FOR CRACK IN THE FUEL RAILS AND FAIL O-RINGS IN THE FUEL INJECTION SYSTEM CAUSING VEHICLE FIRES. *PH THE CONSUMER BEGUN TO SMELL FUEL FUMES BUT WAS DID NOT VIEW EXTERIOR LEAKAGE ANYWHERE THROUGHOUT THE FUEL SYSTEM. THE VEHICLE BURNED UP A FEW DAYS LATER AND WAS A TOTAL LOSS. *SC
THIRD FAILURE OF MY DODGE 97 INTREPID FOR POWER STEERING AND TIE ROD FAILURE. REPLACEMENTS WERE AS FOLLOWS: 3/27/98 7,999 MILES-POWER STEERING PUMP REPLACED(PREVIOUS OWNER) 11/2/01 41,530 MILES-THUMP NOISE IN FRONT END-REPAIRED STRUT ASSEMBLY (PREVIOUS OWNER) 11/9/01 41,923-I PURCHASED VEHICLE FROM DODGE EWALD-DRIVING HOME I HEARD A THUMPING IN THE RIGHT WHEEL UPON TURNING. TOOK BACK TO DEALER WHO REPLIED "THIS IS NORMAL" I STATED NO WAY!!!! REPLACED STRUT ASSEMBLY AND FROZEN OUTER TIE RODS AND ADJUSTING SLEEVINGS. 8/7/02 68,116 MILES-PULLING OUT OF DRIVEWAY-STEERING WENT. TOWED TO DEALER. REPLACED RACK ASSEMBLY AND INNER TIE RODS. 2/16/04 85,344 MILES-BACKING OUT OF PARKING SPOT-THUMP HEARD, NO CONTROL OF STEERING AND RIGHT WHEEL SEVERELY FACING IN. TOWED TO DEALERSHIP. REPLACED RACK ASSEMBLY, TIE RODS. WHEEL ALIGNMENT DONE HOWEVER TOOK HANDS OF STEERING WHEEL AND IMMEDIATELY PULLED TO THE RIGHT. TOOK BACK TO DEALERSHIP TOLD THAT RIGHT WHEEL IS WORN (I WONDER WHY!) -SPOKE TO SERVICE AND INFORMED THEM THAT THIS PART WAS REPLACED THREE TIMES-STATED THAT THERE IS OBVIOUSLY SOMETHING WRONG. ALSO EACH TIME THE "RACK" HAD TO BE SPECIAL ORDERED DUE TO NONE IN STOCK (I NOW KNOW WHY!) PREVIOUS TIME I HAD TO PAY DEDUCTIBLE BUT THIS LAST TIME MY WARRANTY EXPIRED AND WAS TOLD THAT THE PARTS ARE ONLY GUARANTEED FOR 1 YR. I HAD TO PAY $1,600 FOR THIS REPAIR! RESEARCHING THIS PROBLEM ON-LINE HAS REVEALED THAT THIS IS A WELL DOCUMENTED PROBLEM ON THE INTREPID VEHICLES-MULTIPLE YEARS!!!!!. *
WHILE DRIVING CONSUMER SMELLED GAS FUMES. VEHICLE WAS TOWED TO DEALER, AND DEALER DETERMINED THAT FUEL RAIL CRACKED. *AK
MY 1997 INTREPID'S (DODGE) ENGINE DIED SUDDENLY WHILE DRIVING ON THE LONG ISLAND EXPRESSWAY A FEW WEEKS AGO. THE STEERING BECAME DIFFICULT AND T HE BRAKING MUCH REDUCED AS A RESULT. DANGEROUS SITUATION. DODGE DOESNT TAKE ANY BLAME EVEN THOUGH THEY DID MAJOR ENGINE WORK ABOUT 2 MONTHS PRIOR (HEAD GASKET REPLACED DUE TO OIL LIGHT INTERMITTENTLY COMING ON.*AK
THERE WAS A GAS ODOR IN THE CABIN OF THE VEHICLE WHEN THE AIR VENTS WERE ON. THIS WAS DUE TO THE FUEL LEAKAGE RECALL 98V184000 BUT THE VEHICLE IDENTIFICATION NUMBER WAS OUTSIDE THE REMEDY SCOPE. AT 112,000 MILES THE CONSUMER WAS ABLE TO REMOVE KEYS FROM THE IGNITION WITHOUT THE VEHICLE BEING IN PARK. THIS WAS THE SAME DEFECT AS STATED IN THE FLOOR SHIFT IGNITION SWITCH RECALL 04V021000 BUT THIS VEHICLE HAD A COLUMN SHIFTER AND THE VEHICLE IDENTIFICATION NUMBER WAS OUTSIDE THE REMEDY SCOPE. *JB
I KEPT SMELLING SOMETHING HOT WHEN THE HEADLIGHTS WERE ON. WHEN THE LOW BEAMS QUIT WORKING, I REMOVED THE COVER FROM THE STEERING COLUMN SINCE THAT IS WHERE THE SMELL SEEMED TO ORIGINATE AND IT OFTEN FELT HOT. I FOUND THE WIRE TO THE LOW BEAM TERMINAL OF THE DIMMER SWITCH HAD OVERHEATED BURNING OFF ABOUT AN INCH OF INSULATION AND DAMAGING BOTH THE SWITCH AND THE CONNECTOR ON THE WIRING HARNESS. I HAVE PURCHASED A NEW SWITCH AND AM PREPARING TO REPAIR THE CONNECTOR. *CB
IN OCTOBER THE DRIVER AND REAR CATALYTIC CONVERTERS BECAME CLOGGED IN TURN HEATING UP THE TRANSAXLE AND CAUSING UNREPAIRABLE DEFECTS. IN DECEMBER, I BEGAN SMELLING GAS FUMES AND CHECKED UNDER THE HOOD, I NOTICED THAT THERE WAS A LEAK FROM THE TOP OF THE FUEL INJECTOR RAIL IN THE PASSENGER REAR OF THE ENGINE. WATER PUMP WAS REPLACED IN MAY 2002 AND AGAIN IN DECEMBER 2002. IN DECEMBER A PULLEY AND PISTON WERE ALSO REPLACED
THE SOLENOID FOR THE OVERDRIVE FAILED
TRANSMISSION SLIPS, SHIFTS ROUGH, SOMETIMES WILL NOT GO INTO GEAR AT ALL,SOMETIMES IT WILL NOT SHIFT OUT OF FIRST GEAR.
CAR HAS FUEL SMELL.....ONLY WHEN WEATHER IS COLD. *AK
THE VEHICLE'S FUEL RAIL CRACKED CAUSING FUEL TO LEAK. THE CONSUMER IS CONCERNED THAT THE VEHICLE WILL CATCH ON FIRE. THE VEHICLE HAS BEEN RECALL AND REPAIRED, HOWEVER THE PROBLEM STILL EXIST. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NLM
WITHOUT WARNING VEHICLE STALLED WHILE DRIVING. *AK
THE LAST COUPLE OF MONTHS THE HEADLIGHTS WOULD GO OUT WITHOUT WARNING. UPON CLICKING THE HIGH BEAM SWITCH THEY WOULD COME BACK ON. INTERMITTENT WIPERS STARTING NOT WORKING ALSO. HIGH BEAM SWITCH STOPPED WORKING (NOT STAYING IN PLACE) DAY PRIOR TO MELTDOWN. WHILE DRIVING HOME ON 11/22/03 THERE WAS A SMELL OF SOMETHING BURNING. I CHECKED UNDER HOOD AND AROUND OUTSIDE OF CAR WHEN I GOT HOME. SMELLED NOTHING OUTSIDE. GOT BACK IN CAR AND AT THAT POINT THE HEADLIGHTS WOULD NOT WORK. BROUGHT CAR TO MECHANIC AND THE INSIDE OF THE STEERING COLUMN (MODULE FOR HIGH BEAM/SIGNAL/WIPER AND WIRING HARNESS) COMPLETELY MELTED. I DON'T BELIEVE THERE WAS ANY FIRE. PLEASE CHECK INTO THIS. *NLM
THIS VEHICLE HAS HAD RECALL REPAIR... RECALL NO. #98V189000 FUEL SYSTEM GAS LINE: THE VEHICLE WAS LEAKING FUEL ONTO THE GROUND AND THERE WAS A STRONG ODOR OF GAS INSIDE THE VEHICLE. THE PROBLEM HAS BEEN REPAIRED, BUT NOW THE VEHICLE CONTINUES TO STALL WHILE DRIVING AT ANY SPEED. THE VEHICLE HAS STALLED AT LEAST 8 TIMES SINCE THE RECALL REPAIR. THE MANUFACTURER IS AWARE OF THE PROBLEM. *PH
MY 1997 DODGE INTREPID TRANSMISSION HAS GONE 3 TIMES SINCE I'VE OWNED IT I PURCHASED IT IN EARLY 1999 WITH 48000 MILES THE 1ST TIME THE SHIFTERWOULD NOT GO ALL THE WAY IN TO PARK AND AT 62000 MILES IT WENT AND ALL I HAD WAS REVERSE. I HAD A WARRANTY THROUGH THE CAR DEALER WITH A 250.00 DEDUCTIBLE. THEY REBULIT TRANSMISSION AND AT 84000 THE SAMETHING HAPPEN 13MOS. LATER AND OF COARSE NO WARRANTY SO I HAD TO PAY FULL SHOT THIS TIME AT THE SUM OF $ 1,300.00. NOW IT SEEMS THAT IT IS STARTING TO ACT UP AGAIN .WHAT TO DO? OTHER THAN THIS THIS HAS BEEN THE MOST DEPENDABLE RUNNING CAR AS FAR AS ANY THING ELSE GOES I HAVE EVER HAD. AND YES I DO HAVE THE FILTER & FLUID CHANGED WHEN IT SHOULD. ONE MORE THING I'VE HAD THE CAR CHECKED A COUPLE OF TIMES FOR WHEN I START OUT FROM A STOP WETHER SLOW OR QUICK THE CAR SOMETIMES SEEMS LIKE THE UNIVERSALS ARE BAD(LIKE ON A REAR WHEEL DRIVE CAR) BUT I WAS TOLD CV JOINTS AND ALL ELSE WAS FINE SO I ASUME IT HAS SOMETHING TO DO WITH THE TRANSMISSION.*AK
WHILE BACKING-OUT AND TO THE LEFT FROM A PARKING SPOT, A LOUD BANG WAS HEARD AND THE VEHICLE, A 1997 4DR DODGE INTREPID WAS UNDRIVABLE. AN ASSESSMENT BY A QUALIFIED MECHANIC CONCLUDED A SERIOUS PROBLEM OCCURRED IN THE FRONT RIGHT PASSENGER SIDE WHEEL AREA. THE LOW CONTROL ARM WAS RIPPED AWAY FROM THE ENGINE CRADLE. THE VEHICLE WAS TOWED TO THE NEAREST DEALERSHIP IN PARIS,TENNESSEE. (PEPPER'S DODGE ATTN. LORI 731-642-5661). DIGITAL PICTURES OF THE RIPPED METAL AND DAMAGE AREA ARE AVAILABLE AT [email protected] FOLLOW-UP REPORTING TO CHRYSLER HEADQUARTERS ABOUT THE SERIOUSNESS OF THIS EVENT CONCLUDED THAT, "SENIOR STAFF DECLINE ASSISTANCE." (CHRYSLER FILE # KMM590568V86801L0KM / REF# 11849430). MY INSURANCE CARRIER (USAA 1231595) SAID THAT THEY WILL BEGIN AN INVESTIGATION THIS WEEK. PEPPER'S DODGE HAS BEEN ADVISED AND SAID THEY WILL WAIT FOR USAA TO CONCLUDE THEIR REPORT. I HAVE BEEN TOLD BY TWO MECHANICS THAT THIS APPEARS TO BE VERY RARE AND DANGEROUS, AND COULD HAVE HAPPENED WHILE DRIVING. I AM REQUESTING A FULL INVESTIGATION INTO THIS MATTER BY THE NHTSA AS SOON AS POSSIBLE. THANK YOU. *LA
CONSUMER STATED THAT HER VEHICLE WAS LEAKING FUEL. SHE STATED THERE WAS A SMELL OF FUEL WHILE DRIVING, AND STATED THIS IS A HEALTH HAZARD. SHE STATED SHE TOOK HER VEHICLE TO THE DEALER FOR REPAIR, AND WAS TOLD THAT THIS PROBLEM HAD ALREADY BEEN REPAIRED ON 2/11/99, AND WILL NOT BE REPAIRED AGAIN ON A RECALL. SHE SAID THAT THE RECALL WAS FOR THE O-RINGS AND THE FUEL SYSTEM GAS LINE & FUEL INJECTION SYSTEM. SHE FELT AS THOUGH, THIS SHOULD NOT APPLY WHEN IT WAS POSSIBLE THAT THE O RINGS WERE CHECKED AND NOT REPLACED. PLEASE HELP. *JB
DODGE INTREPID '97 WITH V6 3.5 L ENGINE - FAILED WATER PUMP REQUIRING COMPLETE REPLACEMENT FOR THIRD TIME SINCE PURCHASED NEW. 1ST - 42000 MI / 2ND - 55000 MI / 3RD - 64000 MI. PUMP IS INTERNAL DRIVEN BY TIMING BELT AND SO DIFFICULT AND EXPENSIVE TO REPAIR. ALWAYS USED MANUFACTURER RECOMMENDED COOLANT. *LA
MY 18 YEAR OLD DAUGHTER WAS KILLED IN AN AUTOMOBILE ACCIDENT INVOLVING A DODGE INTREPID. WE ARE INVESTIGATING TO SEE IF THERE WAS A STEERING FAILURE. SHE WOULD HAVE LIVED HAD HER SEAT BELT NOT FAILED. HER SEAT WAS RECLINED AND AS A RESULT SHE SLID UNDER THE SEAT BELT CAUSING HER INJURIES. WHY IS THERE NO WARNING THAT THIS FAILURE CAN OCCUR? KIDS DO NOT READ THE OWNER?S MANUAL! WE FEEL THAT THE CASE MAKER IS RESPONSIBLE FOR HER DEATH BUT NO ONE WANTS TO HELP BECAUSE OF THE COST. WHAT CAN BE DONE TO HELP US? SINCERELY, CONSUMER COMPLAINANT STATED DURING A FOLLOW UP CALL THAT BOTH BELTED FRONT OCCUPANTS DIED AS A RESULT OF REAR ENDING A PARKED TRAILER WITH AN IMPACT SPEED OF APP. 40-45 MPH ACCORDING TO THEIR INVESTIGATOR. BOTH FRONTAL AIRBAGS DEPLOYED IN THE CRASH. THE MALE DRIVER'S HEAD IMPACTED THE TRAILERS SAFETY BAR RESULTING IN AN OPEN HEAD WOUND. THE FEMALE PASSENGER SLID UNDER THE SEAT BELT RESIDING ON THE FLOOR BOARD WITH AN INTERNAL HEAD WOUND AND A LACERATED HEART. IT WAS OBSERVED THAT THE PASSENGER'S BELT WAS BUCKLED AFTER THE CRASH. THE ANGLE OF THE PASSENGER'S SEAT WAS BETWEEN 1-2 O'CLOCK. THE DRIVER WAS PRONOUNCED DEAD A THE SCENE AND THE PASSENGER DIED THE FOLLOWING DAY. THE TRAILER WAS PARKED AT A WEIGHT STATION ON RAMP WHEN IT WAS STRUCK ON A SUNNY AFTER NOON AT ABOUT 4:00PM. THE POSTED SPEED ON THE TWO LANE HIGHWAY WAS 70 MPH. THE ROAD WAS STRAIGHT AND KNOWN TO THE DRIVER. DRUGS OR ALCOHOL WERE NOT A FACTOR. EYE WITNESS SAYS THE DRIVER WAS AWAKE AT THE TIME OF
CONSUMER STATED WHEN TURNING CORNERS THERE WAS A LOUD CLUNKY NOISE AT WHICH TIME THE FRAME CRACKED. *AK
STARTED VEHICLE PUT IT IN REVERSE AND THE ACCELERATOR WENT TO THE FLOOR AND THE VEHICLE WENT BACKWARD FULL SPEED. *LA
STRONG SMELL OF ELECTRICAL FIRE WHILE DRIVING, AS WELL AS STRONG GASOLINE ODOR. WHEN CAR WAS PULLED OVER IT WAS DISCOVERED THAT THE FABRIC COVERING THE CEILING OF THE CAR WAS BURNING. TOOK TO DEALERSHIP, BUT THEY COULD NOT FIGURE OUT WHAT WAS CAUSING THE PROBLEM. THEY REMOVED FUSE THAT CONTOLS INDOOR LIGHTS AND CRUISE CONTROL. WE HAVE HAD NOT SOLUTION TO THE PROBLEM AS YET.
I STARTED SMELLING GAS AND WAS GOING TO GET IT FIX THE NEXT DAY THE VERY NEST DAY WHILE DRIVING TO WORK MY CAR CAUGHT ON FIRE. I STILL OWE ALMOST 3,000 DOLLAR ON IT AND JUST FOUND OUT THAT THE DEALER SHOULD HAVE GOTTEN IT FIX BEFORE HE SOLD IT TO ME. BY IT BEING MY FIRST TIME BUYING A CAR I REALLY WASN'T AWARE OF THESE THINGS. I'M NOT SURE IF THERE IS REALLY ANYTHING I CAN DO I JUST THOUGHT I WOULD SEE IF I HAVE A COMPLAINT AND IF THERE IS SOME WAY TO RECTIFY THIS SITUATION. I WASN'T AWARE OF THE RECALL. AND THEY SHOULD THE CAR TO ME AS IS. NO LETTER OR STATEMENT OF ANY RECALL OR DAMAGE WAS GIVEN TO ME. I HAVE HAD MINOR WORK DONE ON THE CAR BUT I DIDN'T KNOW THAT THIS WAS A PROBLEM. *PH
VEHICLE OVER-HEATED TOOK TO MY MECHANIC. FLUSHED SYSTEM, CHANGED THERMOSTAT AND CHECKED WATER PUMP. VEHICLE STILL OVERHEATS MECHANIC THEN ADVISED ME OF HEAD GASKET PROBLEMS. *JB
ON THE PASSENGER SIDE DASHBOARD AIR BAG COVER IS CURLING UP, AND IN THE UPPER LEFT CORNER, AIR BAG CAN BE SEEN. *AK
PURCHASED CAR IN SEPT.2002 RAN GREAT TILL JUNE 2003. CAR SHUTS OF WHEN DRIVING. I WILL BE DRIVING ON THE BELTWAY 55MPH AND CAR WILL JUST SHUT OFF NO WARNING NO CHECK ENGINE LIGHT NOTHING. IT HAS BEEN TOWED 4 TIMES TO 3 DIFFERENT GARAGES. NO ONE CAN FIND ANYTHING WRONG. HAVE REPLACED BATTERY, ALTINATER, 2 SENSORS SOFAR. NO CODES ARE SENT TO COMPUTER WHEN CAR ACTS UP. I FEEL THIS IS A HAZARD AND AN ACCIDENT WAITING TO HAPPEN.*AK
CONSUMER STATES REAR BRAKES ARE LEAKING FLUID. DEALER STATED, CYLINDER NEEDED TO BE REPLACED. *AK
CONSUMER STATED WHILE BACKING OUT OF THE DRIVEWAY THERE WAS A LOUD "POP" NOISE ,AND THEN STEERING HAD FAILED. DEALER NOTIFIED.*AK
WHILE VEHICLE WAS PARKED, BUT STILL IDLING, REAR WINDSHIELD EXPLODED. THE BACK SEAT WAS OCCUPIED AT THE TIME OF THE INCIDENT.*AK
THE DEALERSHIP REPLACED THE O-RINGS AND NOT THE FUEL RAIL AS STATED IN RECALL 98 V 184 000. THE FUEL RAIL CRACKED. *JB *SCC *JB
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1997 Dodge Intrepid → · Every Intrepid year → · How the figures are calculated →