WHEN STARTING THE IGNITION OR DRIVING THE VEHICLE, IT IDLES VERY HIGH. WHICH MAKES IT HARD TO STOP THE VEHICLE. THE IDLING BECOMES ERRATIC AT TIMES. PLEASE PROVIDE ANY FURTHER INFORMATION. NLM
1997 Dodge Intrepid complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →
WHILE DRIVING, STEERING LOCKED. COULD NOT TURN WHEEL LEFT OR RIGHT. TOOK TO MECHANIC TO CHANGE RACK AND PINION. DEALER CONTACTED. *AK A WORN BELT WAS REPLACED BUT DID NOT REMEDY STALLING PROBLEM, NOW RADIATOR LEAKS. CONSUMER STATES THAT WHEN REPLACING THE AIR FILTER, THE PLASTIC CASE THAT HOLDS THE SCREWS INSTANTLY BREAKS. DEALER STATED VEHICLE HAD A RECENT FRONT END ALIGNMENT, HOWEVER THE TIRES WORE IN 8000-10000 MILES. *TT
THE CONSUMER NOTICED A VERY STRONG SMELL OF GAS, THE VEHICLE WAS TAKEN TO A REPAIR SHOP AND THE MECHANIC DIAGNOSED THE PROBLEM AS BEING A LEAKAGE IN THE FUEL RAILS AND O-RINGS ON THE DRIVERS SIDE, HOWEVER THE PASSENGER SIDE HAD BEEN UPDATED, THE DRIVERS SIDE WAS LEAKING SEVERLY FROM THE FUEL RAIL AND O-RINGS, THE CONSUMER WAS UNDER THE IMPRESSION THAT THE RECALL WORK HAD BEEN PERFORMED PRIOR TO PURCHASING VEHICLE, CONSUMER IS REQUESTING REIMBURSEMENT.*YH
ON FEBRUARY 25,2002 MY VEHICLE WAS STRUCK BY ANOTHER CAR. DURING THE COLLISION, MY SEATBELT DISENGAGED, AND I WAS THROWN INTO THE REAR SEAT. THE ONLY INTERIOR DAMAGE WAS A SHATTERED CENTER FLOOR-MOUNTED CONSOLE. MY RIGHT HIP IS BRUISED. I BELIEVE THAT THE FORCE OF THE COLLISION THREW ME AGAINST THE CONSOLE CAUSING THE SEATBELT BUCKLE TO RELEASE. I WAS UNAWARE OF SEATBELT PROBLEMS IN MY VEHICLE. I LEARNED ABOUT THEM ON AN ABC NEWS PROGRAM MARCH 7. 2002.*AK
BROGHT TO DEALERSHIP. TOLD NOTHING WAS WRONG. TOLD BY FRIEND WHO OWNS A 1996 INTREPID THAT ALL THE RACK AND PINION HOUSINGS HAVE A DESIGN DEFECT AND IT COSTS $900 TO REPLACE.*AK
BOLTS THAT HOLD THE RACK AND PINION TOGETHER HAVE SHEARED OFFF WHILE CONSUMER WAS DRIVING, AND STEERING BECAME MORE DIFFICULT. CONTACTED DEALER ,AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK
NHTSA# 98 V 184 000/MANUFACTURER'S RECALL 790 CONCERNING FUEL LEAKAGE DEALER LAYTON HILLS DODGE; LAYTON, UT; PHONE# 801/546-2456 UNABLE TO HONOR RECALL BECAUSE NO PARTS WERE AVAILABLE. *AK *JB
THE NITRILE RUBBER O-RING AND THE INJECTOR O-RINGS WERE UNDER RECALL, HOWEVER DEALER WANTED TO CHARGE THE CONSUMER TO REPLACE THE INJECTOR O RINGS. *YH
DEALERSHIP SERVICED VEHICLE FOR RECALL CAMPAIGN 98V184000 ON 10-JAN-2002. AFTER VEHICLE WAS SERVICED FOR RECALL AND RETURNED TO THE CONSUMER, FUEL STARTED LEAKING FROM THREE FUEL INJECTORS AND COVERED ENGINE COMPARTMENT IN GASOLINE. DEALERSHIP DIAGNOSED PROBLEM, AND MADE ALL NECESSARY REPAIRS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK
ENGINE CHECK LIGHT KEPT COMING ON, ALTHOUGH AUTOMOBILE WAS BEING TAKEN TO THE SHOP. BUT AFTER TAKING IT TO THE SHOP, SHE WAS TOLD THAT CYLINDER WAS MISFIRING. THEN, WAS TOLD AFTER ENGINE LIGHT CAME BACK ON AGAIN, AND CYLINDER WAS BURNED OUT.*AK
ENGINE NEEDS NEW VALVES/CYLINDER HEADS. *AK
THE FIRST 10 MINUTES OF DRIVING IN WEATHER OF 50 DEG F AND COLDER, THE TRANSMISSION WOULD SUDDENLY SHIFT OUT OF WHATEVER GEAR ITS IN AND INTO NEUTRAL. I WOULD HAVE TO REV THE ENGINE A LITTLE BIT AND IT WOULD SHIFT BACK INTO GEAR. THE TRANSMISSION FLUID HAD A BURNED SMELL TO IT SO I CHANGED THE FILTER AND FLUID. I USE ATF+3 7176, AS RECOMMENDED. BUT THAT DIDN'T SOLVE THE PROBLEM. THEN I THOUGHT IT WAS BECAUSE THE CAR WAS COLD, SO BEFORE DRIVING, I WOULD LET THE CAR WARM UP FOR 5-10 MINUTES. THAT DIDN'T SOLVE THE PROBLEM EITHER. I'VE BEEN RESEARCHING THE TRANSMISSION PROBLEMS ON THIS VEHICLE AND HAVE FOUND MANY COMPLAINTS IN REGARDS TO THIS TRANSMISSION. THERE ARE EVEN TBS ON NHTSA, 21-07-98 & 21-02-98A, RELATING TO MY PROBLEMS. I WISH THERE IS A RECALL ON THESE. I CAN'T BELIEVE A TRANSMISION WOULD FAIL WITH ONLY 62000 MILES. IN THE MEAN TIME, I'VE READ SUCCESS STORIES FROM OTHER OWNERS WHO GOT CHRYSLER TO FIX THE PROBLEM. I'M GOING TO GIVE IT A SHOT NOW BEFORE I HAVE TOTAL FAILURE WHILE DRIVING SOME WHERE FAR FROM HOME.
WHILE DRIVING 30 MPH AND MAKING A RIGHT TURN HEARD A KNOCKING SOUND. THEN, STEERING WHEEL LOCKED UP. LEFT WHEEL HAD TURNED INWARD. VEHICLE WAS TOWED TO REPAIR SHOP WHO REPLACED RACK AND PINION. *AK
WHILE DRIVING TRANSMISSION WOULD DOWNSHIFT AND DECELERATE BY ITSELF. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. *AK
REPAIRS FOR RECALL 98V184000 HAD BEEN PERFORMED ON JULY 20, 1999. HOWEVER, ON OCTOBER 14, 2001 CONSUMER DISCOVERED THAT REPLACEMENT O-RINGS WERE SCORCHED, YELLOWISH COLOR, AND WERE CAUSING FUEL TO LEAK THROUGHOUT ENGINE COMPARTMENT. THUS, INCREASING RISK OF A FIRE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS. *NOTE: COMPONENTS AVAILABLE FOR INSPECTION. *AK
BOOSTER PUMP ON BRAKE SHAFT BREAKS OFF, CAUSING LOSS OF POWER STEERING AND BRAKE FAILURE. PLEASE GIVE ANY FURTHER DETAILS.*AK
WHILE CONSUMER WAS TRAVELING AT 55-60 MPH A FIRE STARTED , AND VEHICLE WAS A TOTAL LOSS.*AK
CONSUMER WAS MAKING A K TURN AND PULLED TOWARDS THE CURB. HE PUT VEHICLE IN REVERSE, AND VEHICLE ACCELERATED INTO ANOTHER VEHICLE. DEALERSHIP AWARE OF PROBLEM.*AK *SLC
VEHICLE HAD A SERIOUS OIL LEAK. DEALERSHIP WASAWARE OF PROBLEM.*AK
FUEL FUMES WERE COMING INTO INSIDE OF VEHICLE. DEALERSHIP WAS AWARE OF PROBLEM. *AK
CONSUMER NOTICED 2 YEARS AGO THAT CENTER OF THE BACK WINDOW WAS NOT CLEAR WHEN IT RAINED. WINDOW DESIGN MADE WATER FALL TO CENTER. BUT WAS CLEAR ON LEFT AND RIGHT. CONSUMER HAS NOT CONTACTED MANUFACTURER. PLEASE ADD THE VIN# AND MILEAGE.*AK
WHENEVER DRIVING WITH A/C OR HEAT ON THERES A FUEL SMELL WAS COMING INTO INTERIOR OF VEHICLE. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
AIRBAG LIGHT COMES ON SOMETIMES. WHEN IT COMES ON WINDOWS WILL NOT ROLL DOWN AND A/C DOES NOT WORK. CONSUMER FEELS SOMEONE COULD EASILY SUFFICATE. CONSUMER HAS TO STOP AT EVERY LIGHT TO OPEN DOOR TO GET AIR. ALSO,ENGINE CHECK LIGHT WAS COMING ON.*AK
MULTI FUNCTION SWITCH LOCATED ON LEFT SIDE OF STEERING COLLAR THAT CONTROLS TURN SIGNALS, HIGH/LOW BEAM SELECTION ,AND WIPER BLADES HAS FAILED FOR THE THIRD TIME. THE ORIGNAL SWITCH WAS REPLACED BY THE DEALER AT A COST OF 197.00 DOLLARS ON 21 JAN 2000. 14 MONTHS LATER THE SWITCH FAILED AGAIN, PART REPLACED ON 6 MARCH 2001 AT A COST OF 228.00 DOLLARS WITH ANOTHER SERIVE CENTER. 16 MONTHS LATER, AGAIN THE SWITCH HAS FAILED- AWAITING REPAIR. THESE SWITCH FAILURES RESULT IN A SMOLDERING FIRE INSIDE THE STEERING COLUM RESULTING IN SMOKE RISINF FROM THE LEFT SIDE OF THE STEERNG COLUMN. THIS IS A SERIOUS SAFETY HAZARD. FAILURE CAUSES HEADLIGHTS TO INTERMITTANTLY GO OUT DURING NIGHT DRIVING, TURN SIGNALS FAIL TO WORK , AND WIPER BLADES ARE INOPERABLE. TO PRECLUDE COMPLETE DESTRUCTION OF WIRING HARNESS, FUSES WERE PULLED NEGATING USE OF THE PREVIOUSLY MENTIONED CONTROLS.*AK
I HAVE EXTENDED WARRANTY AND THIS WAS NOT COVERED WHY NOT A RECALL THIS IS A VERY SERIOUS PROBLEM AND SHOULD BE COVERED UNDER WARRANTY. NO SAFETY DEFECT LISTED. *AK
WINDSHIELD WIPERS ARE VERY ERRATIC. FAIL TO OPERATE AT TIMES, STOP IN MIDSTROKE, ALMOST IMPOSSIBLE TO GET TO OPERATE IN INTERMITENT MODE. DEALER REPLACED SWITCH # 4760437 AND RELAY # 1671168 ON 6/29/99. THE PROBLEM HAS RETURNED. MANUFACTURER CLAIMS NO PROBLEMS. DEALER CLAIMS NO PROBLEMS. YET, I'VE HAD IT TWO TIMES. *AK
WHILE DRIVING TIE ROD ON RIGHT HAD BROKEN IN HALF. THIS CAUSED STEERING WHEEL TO LOCK UP.*AK
WHENEVER VEHICLE IS PARKED AND TURNED OFF, CAN SMELL STRONG GASOLINE FUMES INSIDE VEHICLE. HAVE TAKEN TO DEALERSHIP TO CHECK.*AK
BRACKET WHICH HOLDS STRUT INTO PLACE HAS WORN OUT AND CAUSED STRUT TO RELEASE, AND FRONT LEFT WHEEL TO FALL OVER WHILE DRIVING AT 20 MPH. DEALER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS MATTER.*AK
WHILE DRIVING ENGINE CHECK LIGHT WOULD COME ON AND REMAINS ON UNTIL VEHICLE IS TURNED OFF. VEHICLE IS HARD TO START. FUEL PUMP HAD BEEN REPLACED, BUT ENGINE CHECK LIGHT STILL REMAINS ON. *AK
BOOSTER PUMP ON BRAKE SHAFT BROKE OFF, CAUSING LOSS OF POWER STEERING AND 80% OF BRAKES. PLEASE GIVE ANY FURTHER DETAILS.
THIS IS THE SECOND FAILURE OF THE FUEL RAILS ON THIS CAR. IT WAS PREVIOUSLY REPAIRED BY THE SAME DEALER ON 02/01/99.*AK
WINDSHIELD WIPERS COULD NOT BE TURNED OFF. DEALER REPLACED SWITCH AND MOTOR AT COST OF $800 BEFORE PROBLEM WAS FIXED. *AK
RECALL 98 V 184 000/FUEL LEAKAGE; REPAIRS MADE AT HICKLEY DODGE, SALT LAKE, UT, PHONE # 994-4400. PROBLEM WITH FUEL RAIL LEAKAGES ON MAY 16, 2001. DEALER NOTIFIED, AND WAITING ON PICK UP FROM THE DEALER. *AK DURING RECALL REPAIRS, DEALER INFORMED CONSUMER OF THREE BAD INJECTORS, WHILE DRIVING VEHICLE HOME CONSUMER EXPERIENCED A MASSIVE FUEL LEAK, TOOK BACK TO DEALER WHO STATED THAT A BOLT THAT HOLDS DOWN THE INJECTOR WAS BAD, THEY TRIED TO GET IT OFF WITH AN EASY OUT AND THEY BROKE IT OFF, CONSUMER TOOK VEHICLE TO ANOTHER SHOP WHERE THEY REMOVED IT AND INSTALLED A NEW BOLT. *SLC
STEERING WIRE HARNESS HAD CAUGHT FIRE WHILE DRIVING 30MPH. SMOKE WAS ENTERING VEHICLE COMPARTMENT. VEHICLE CHECKED AFTER STOPPING. DROVE TO DEALERSHIP AND WAS REPAIRED. WAS DRIVING 70MPH AND PROBLEM HAD REOCCURRED. TOOK BACK TO DEALERSHIP AND WAS REPAIRED. PROBLEM HAPPENED A THIRD TIN DOWN. MANUFACTURER REFUSED TO REPAIR IT AGAIN. *AK
THIS TRANSMISSION HAS BEEN REPORTED TO HAVE A HIGH FAILURE RATE AND THE FAILURE WOULD BE DISASTEROUS AT HIGH SPEED.*AK
WHILE PULLING OUT FROM A STOP SIGN WITH VEHICLE IN SECOND GEAR, VEHICLE LOCKED UP IN SECOND GEAR IN MIDDLE OF AN INTERSECTION. ALSO, VEHICLE WOULD NOT ACCELERATE OVER 20 MPH. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
WITHOUT WARNING THE STEERING LOCKED UP AND WOULD NOT TURN RIGHT WITHOUT A TREMENDOUS AMOUNT OF EFFORT. FORTUNATELY I WAS ON A RESIDENTIAL STREET AND GOING SLOW. THE REPAIR SHOP SAID THE RACK NEEDED TO BE REPLACED AND MENTIONED THAT THIS WAS COMMON ON THE INTREPID.*AK
WAS DRIVING VEHICLE WHEN ENTIRE INSTRUMENT PANEL QUIT FUNCTIONING. THIS HAPPENED AFTER VEHICLE HAS WARMED UP FOR A WHILE. WHEN VEHICLE COOLED DOWN, INSTRUMENT PANEL LIGHTING WOULD REAPPEAR, BUT DISAPPEARED AGAIN WHEN WARMED UP. HAVE TAKEN VEHICLE TO DEALERSHIP TO HAVE MECHANIC CHECK OUT PROBLEM. WAS INFORMED A TYPE OF ELECTRONIC SWITCH WAS CAUSING LIGHTS TO QUIT. *AK WHEN THE VEHICLE WAS RESTARTED, THE GUAGE CLUSTER WORKED FOR A WHILE. *YH
BOLTS THAT HOLD INNER TIE ROD TO WHEELBROKED ,CAUSING LOSS OF STEERING. RACK AND PINION WERE REPLACED 18 MONTHS PRIOR TO THIS INCIDENT.*AK *SLC
REAR WINDOW DEFROSTER CAUSED A FIRE, MOLDINGS AND BACK SEAT WERE BURNED. *AK SMOKE AND FLAMES WERE NOTICED 10 MINUTES AFTER STARTING THE VEHICLE. *YH
WHEN MAKING TURNS VEHICLE IS VERY HARD TO STEER. DEALER FOUND RACK AND PINION NEEDED TO BE REPLACED. *AK POWER STEERING PUMP ALSO NEEDED REPLACED. *SLC
HAD RECALL 98V184000 PERFORMED. CURRENTLY, VEHICLE IS LEAKING FUEL. DEALER FOUND A CRACKED FUEL RAIL. CONSUMER WANTED DODGE TO REPAIR IT AS PART OF RECALL. DODGE CLAIMED RECALL WAS SIDE SPECIFIC. *AK
WINDSHIELD WIPERS QUIT MID CYCLE. LOOKED UNDER HOOD, FIDDLED W/RELAY AT JUNCTION BOX, WIPERS RESUMED OPERATION. ON TRIP OPERATED VERY IRRATIC. STOPPED IN MID CYCLE, FAILED TO TURN ON, ITNERMITTANT CYCLES VERY IRRATIC, NO OPERATION IN 1ST INTERMITTANT CYCLE. ON 06/29/1999 DEALER REPLACE SWITCH # 4760437 & RELAY # 4671168. RECENTLY PROBLEM REOCCURRED. CALLED CHRYSLER TI INQUIRE ABOUT ANY RECALL OR SERVICE BULLETINS. ANSWER, NONE. ASKE DEALER ABOUT ANY PROBLEMS W/LOCAL CUSTOMERS. ANSWER, NONE. I FIND IT HARD TO BELIEVE I, ONLY, HAVE THIS PROBLEM.*AK
THIS VEHICLE HAS ALWAYS PULLED TO THE RIGHT. EVEN AFTER HAVING IT ALIGNED, IT STILL PULLS RIGHT ON SOME ROADS. GOING JUST 30 MPH BOTH LEFT & RIGHT TIE RODS WENT OUT. I HAD JUST EXITED THE FREEWAY GOING APPROX. 70 MPH. IF THIS HAD HAPPENED @ THAT SPEED, IT MOST CERTAINLY WOULD HAVE RESULTED IN AN ACCIDENT. TIE RODS SHOULD NOT GO OUT AT 40,000 MILES. HAVE '92 FORD TRUCK AND HAVE NEVER REPLACED TIE RODS. I NOTICED ON THE DATA BASE NUMEROUS COMPLAINTS REGARDING THE SAME PROBLEM. A RECALL SHOULD BE INITIATED ON THIS PART.*AK
WHILE DRIVING ABOUT 40MPH ENGINE SHUT DOWN FOR NO APPARENT REASON. HAD VEHICLE TOWED TO DEALERSHIP, AND MECHANIC INDICATED TO OWNER THAT PUSH ROD INSIDE ENGINE BROKE. ENGINE WAS REPAIRABLE. *AK
ON SUNDAY (2/18/01) MY WIFE WAS TRAVELING HOME WHEN THE STEERING WHEEL LOCKED IN THE MIDDLE OF A TURN EXITING FROM THE LOCAL INTERSTATE HIGHWAY. SHE WAS TERRIFIED; OUR 18-MONTH-OLD SON WAS IN THE BACK SEAT OF THE VEHICLE. SHE WAS ABLE STOP THE CAR WITHOUT INCIDENT. WHEN I ARRIVED I FOUND THAT WHEN TURNING THE STEERING WHEEL TOWARDS TO RIGHT - THE WHEEL WOULD SIMPLY LOCK IN PLACE UNLESS FORCED. WE WERE ABLE GET THE CAR HOME AND IMMEDIATELY MADE AN APPOINTMENT WITH OUR LOCAL DEALER.
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
DEALERSHIP WOULD NOT FIX THE PROBLEMS WHILE THE CAR WAS UNDER WARRANTY. WITH OUT A LARGE AMOUNT TO BE PAID TO THEM FOR THE SERVICES. THANKS. * NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
THIS IS SECOND RACK AND PINION UNIT TO GO IN THIS CAR. I REALLY DON'T THINK THAT A 3 YEAR OLD CAR SHOULD BE GOING ON ITS 3RD RACK AND PINION UNIT. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1997 Dodge Intrepid → · Every Intrepid year → · How the figures are calculated →