ON 9/19 THE POWER LOCKS ARE FAILING TO WORK. RIGHT NOW PASSENGER DOOR AND SLIDING DOOR LOCKS STOPPED WORKING. SOMETIMES YOU CANT EVEN UNLOCK THE DOOR TO OPEN THEM. WHICH IS A BIG SAFETY PROBLEM. NOW 12/19 DRIVER SIDE LOCKS ARE HAVING PROBLEMS AND NOT LOCKING AND UNLOCKING. AND SOMETIME THE DRIVER SIDE SLIDING DOOR WILL NOT UNLOCK SO THE DOOR IS STUCK MAKING IT A MAJOR PROBLEM FOR EXIT IF THERE WAS AN EMERGENCY
2018 Dodge Grand Caravan complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →
MY DRIVER'S SIDE SLIDING DOOR STOPPED WORKING. I BOUGHT MY VAN FROM A DEALER AT THE END OF JULY 2019 WITH AROUND 40,000 MILES ON IT. IN THE MIDDLE OF OCTOBER 2019 (AROUND 45,000 MILES) THE DOOR STOPPED WORKING. I USED THE KEY FOB BUTTON TO OPEN THE DOOR AND PUT MY GRANDSON IN HIS CARSEAT. I USED THE DOOR POWER BUTTON TO CLOSE THE DOOR. WHEN WE GOT TO OUR DESTINATION, I USED THE POWER BUTTON ON THE ROOF DASH TO OPEN THE DOOR, I GOT MY GRANDSON OUT AND USED THE DOOR POWER BUTTON THO CLOSE THE DOOR. EVERYTHING WORKED AS USUAL. WHEN WE CAME OUT, I TRIED TO USE THE KEY FOB BUTTON TO OPEN THE DOOR. THE LIGHTS BLINKED, BUT THE DOOR DID NOT OPEN. I TRIED TO OPEN THE DOOR MANUALLY AND IT WOULD NOT OPEN. WHEN I GOT HOME I TRIED TO FIGURE OUT WHAT WAS WRONG. I TRIED TO UNLOCK THE DOOR, BUT IT WILL NOT UNLOCK. THE BUTTON WILL MOVE SOME MANUALLY BUT WILL NOT UNLOCK. I TRIED CALLING THE DEALER AND THEY SAID THEY COULDN'T DO ANYTHING BECAUSE IT WAS OUT OF WARRANTY. I CALLED DODGE TO SEE IF THERE WAS A RECALL ON IT AND THEY SAID THERE WAS NOT A RECALL AND THEY COULD DO NOTHING TO HELP ME. I WAS LOOKING ONLINE AND SAW THAT MANY PEOPLE HAVE HAD THE SAME PROBLEM AND MOST OF THE VEHICLES WERE FAIRLY NEW LIKE MINE. THEY SUGGESTED COMING HERE TO FILE A COMPLAINT TO TRY AND GET A RECALL ON THESE DOORS.
I WAS CROSSING AN INTERSECTION WHEN 2 CARS STOPPED IN FRONT OF ME MAKING A LEFT TURN I TRIED TO STOP SLAMMED MY BRAKES NO SKIDDING AT ALL AND RAN INTO THE BACK OF A CAR TOTALING MY VAN AS OF THE RESULT OF THE WRECK IN WICH L FELT LIKE THERE WAS SOMETHING WRONG WITH THE BRAKES
REAR PASSENGER DOORS OFTEN DON'T UNLOCK OR OPEN. HUGE SAFETY ISSUE. CAR IS TURNED OFF. INSIDE UNLOCK BUTTON PRESSED TWICE, REAR PASSENGER DOOR DOESN'T UNLOCK. WHEN KEY FOB IS USED TO UNLOCK THE DOORS, REAR PASSENGER DOOR DOESN'T UNLOCK. WHEN CAR IS TURNED ON AND THE INSIDE UNLOCK BUTTON IS PRESSED, REAR PASSENGER DOORS DON'T UNLOCK.
THE POWER LOCKS ARE FAILING TO WORK. RIGHT NOW PASSENGER DOOR AND SLIDING DOOR LOCKS STOPPED WORKING. SOMETIMES YOU CANT EVEN UNLOCK THE DOOR TO OPEN THEM. WHICH IS A BIG SAFETY PROBLEM.
THE AIRBAG INDICATOR LIGHT COMES ON/OFF INTERMITTENTLY. THE DRIVER'S SIDE AIRBAG HAS BEEN REPLACED 2 TIMES BY 2 DIFFERENT DEALERSHIPS AND THE WIRING HARNESS THAT SUPPLIES THAT AIRBAG HAS BEEN REPLACED 1 TIME. THIS HAS TAKEN PLACE NO MATTER IF THE VAN IS STATIONARY OR MOVING. I HAVE SEVERAL PICTURES OF THE DASHBOARD THAT SHOWS BOTH THE TACOMETER AND SPEEDOMETER.
2018 DODGE CARAVAN. CONSUMER STATES THAT THE BRAKE PEDAL IS SIGNIFICANTLY HIGHER THAN GAS PEDAL AND THE SPACE BETWEEN STEERING COLUMN IS TOO WIDE AND MAY TRAP A FINGER MAKING IT IMPOSSIBLE TO STEER VEHICLE. *LD *JS
CAR WAS STATIONARY. DECIDED TO GO INTO ANOTHER LANE SO WHILE TURNING INTO OTHER LANE, DEPRESSED GAS PEDAL FIRMLY AND IT STUCK TO THE FLOOR REVVING UP THE ENGINE TO WHERE II IMMEDIATELY SLAMMED THE BRAKES ON BUT STILL HIT THE CAR IN FRONT OF ME. THIS HAPPENED BEFORE WHILE ENTERING THE FREEWAY FROM AN ONRAMP WHERE I "UNSTUCK" THE PEDAL BY WEDGING MY FOOT UNDER THE SIDE OF THE PEDAL AND PULLING OUT. I THOUGHT IT WAS A ONE TIME THING AND DISMISSED IT. THE FREEWAY WAS PRETTY EMPTY. THIS NEW CIRCUMSTANCE WAS COMPLETELY DIFFERENT AS I WAS AT A STOP IN TRAFFIC AND THIS HAPPENING IS EXTREMELY DANGEROUS. I CONSIDER IT TO BE DEFECTIVE SHOULD BE TAKEN CARE OF FROM THE MANUFACTURE.*DT *TR
PASSENGER DOORS DO NOT OPEN AUTOMATICALLY. THEY WILL NOT WORK FROM THE DRIVER CONTROLS, KEY FOBS, OR FROM INSIDE THE VEHICLE. THEY ARE LOCKED AND WILL NOT OPEN. WENT FROM WORKING FINE TO NOT WORKING AT ALL. NO ACCIDENT OCCURRED. BATTERY AND ALL ELECTRIC COMPONENTS ARE INTACT. VEHICLE WAS STATIONARY OVER NIGHT AND NEXT MORNING THEY DIDN'T WORK. ALL OTHER FEATURES ON VEHICLE ARE AS THEY SHOULD.
TL* THE CONTACT RENTED A 2018 DODGE GRAND CARAVAN. WHILE THE PASSENGER SIDE SLIDING DOOR WAS BEING CLOSED FROM INSIDE THE VEHICLE, THE CONTACT'S SON'S HAND WAS CRUSHED FROM STOPPING TO CLOSE THE DOOR. THE CONTACT MENTIONED THAT THE DOOR SENSOR FAILED TO DETECT HIS SON BETWEEN THE DOOR. THERE WERE NO INJURIES. IN ADDITION, THE DOOR CONTINUED TO LATCH. THE CONTACT RELEASED THE DOOR MANUALLY FROM THE OUTSIDE LATCH. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE DOOR WAS NOT SUPPOSED TO CONTINUE TO CLOSE. THE APPROXIMATE FAILURE MILEAGE WAS 35,400.
TAKATA RECALL RIGHT SIDE PASSENGER DOOR WON'T LOCK.
SLIDING DOOR ON PASSENGER SIDE SUDDENLY LOCKED AND CANNOT BE OPENED FROM THE INSIDE OR OUTSIDE, MANUALLY FROM LATCH OR UNLOCK BUTTONS, OR FROM KEY FOB. IN AN EMERGENCY, A PASSENGER COULD BE TRAPPED INSIDE THE VEHICLE. VEHICLE HAS APPROX. 12000 MILES ON IT.
MY WIFE REAR-ENDED ANOTHER CAR. SHE CALLED ME AND EXPLAINED WHAT HAPPENED AFTER THE POLICE HAD BEEN CALLED. I ARRIVED AT THE SCENE SHORTLY AFTER THE POLICE. MY WIFE WAS NOT ABLE TO STOP THE VEHICLE WHEN THERE SHOULD HAVE BEEN PLENTY OF TIME TO STOP ACCORDING TO HER. SHE WAS NOT DISTRACTED AND FELT LIKE THE VAN SHE WAS DRIVING HAD AMPLE ROOM TO STOP. THE VEHICLE WAS TRAVELING UP AN INCLINE ON A HIGHWAY, TRAFFIC CAME TO AN ABRUPT STOP. THE VEHICLE MY WIFE HAD THE WRECK IN IS A RENTAL VEHICLE, HOWEVER; SHE HAD DRIVEN IT FOR THREE DAYS LEADING UP TO THE ACCIDENT. THE UNFAMILIARITY OF THE RENTAL COULD HAVE HAD A PART TO PLAY IN THE ACCIDENT, HOWEVER; THE STOP WAS ON AN INCLINE AND IT SEEMS TO ME THE INCLINE WOULD HAVE HELPED WITH THE STOP AND SOMEWHAT COUNTERACTED SOME OF THE EFFECTS OF BEING UNFAMILIAR WITH THE CAR. MY WIFE SUSTAINED BRUISES AND SWELLING IN THE ANKLES, KNEES AND WRISTS AS WELL AS SOME NECK INJURIES AS A RESULT OF THE ACCIDENT. I AM NOT AWARE OF THE INJURIES OF THE OTHER PERSONS INVOLVED IN THE ACCIDENT. MY COMPLAINT IS NOT TO REDIRECT BLAME OF THE ACCIDENT TO THE MANUFACTURER OF THE VEHICLE. MY CONCERN IS THAT THESE VANS HAVE A KNOWN ISSUE WITH BRAKING DISTANCE FALLING OUTSIDE ACCEPTABLE STANDARDS. A FLAW IN THE BRAKING MAY NOT HAVE CAUSED THIS ACCIDENT BUT, FROM A LOGICAL PERSPECTIVE, GIVEN THE FACTS MY WIFE'S REPORT OF THE INCIDENT AND READING THE RECALL DETAILS FOR THIS YEAR AND MODEL VAN, IT IS A DEFINITE POSSIBILITY. MY HOPE IS THAT THE WRECK WAS NOT THE RES
TL* THE CONTACT OWNS A 2018 DODGE CARAVAN. WHILE THE CONTACT WAS ATTEMPTING TO EXIT THE VEHICLE, IT SHIFTED FROM PARK INTO REVERSE AND ROLLED AWAY ON ITS OWN. THE VEHICLE DROVE OVER THE CONTACT. THE CONTACT SUSTAINED INJURIES TO THE LEFT ANKLE, TWO TORN LIGAMENTS, PAIN IN THE LEFT LEG AND BACK, AND BRUISES ON THE TORSO AND RIGHT LEG. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE CONTACT MENTIONED THAT THE VEHICLE WAS TAKEN TO THE AIRPORT AND THE CONTACT WAS INFORMED THAT THE MANUFACTURER WOULD BE NOTIFIED TO SEND SOMEONE TO RETRIEVE THE VEHICLE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 34,600.
VEHICLE WAS TAKEN IN TO DEALER FOR AIR BAG LIGHT ON, WAS TOLD ACTIVE HEAD RESTRAINTS HAD DEPLOYED. VAN HAS 5700 MILES ON IT. DEALER STATED "SOMEONE MUST HAVE BACKED IN TO SOMETHING." THERE IS NO EVIDENCE OF ANY DAMAGE TO REAR OF VAN, & PARTS ALONE WERE QUOTED AT $1093.00 + LABOR. THIS SEEMS TO BE AN ONGOING ISSUE WITH CHRYSLER. PERHAPS THEY SHOULD ANNOUNCE A RECALL TO MITIGATE THIS SITUATION.
THE TIE ROD ON THE RIGHT, PASSENGER SIDE, TIRE OF THIS VEHICLE BROKE WHILE DRIVING. THIS WAS A RENTAL CAR.
REAR SUSPENSION RATTLES EVEN OVER LITTLE ROAD IMPERFECTIONS. BROUGHT TO DEALER ONLY FOR THEM TO TELL ME ALL NEW GRAND CARAVANS RATTLE OVER BUMPS. CONCERNED OVER PREMATURE SUSPENSION FAILURE MAYBE BY FAULTY OR DODGE NOT USING APPROPRIATE SHOCKS OR OTHER MEANS OF DAMPENING REAR SUSPENSION. ING BETTER NEW SHOCKS
THE SLIDING PASSANGER DOOR CLOSED ON MY CHILD'S HAND. THE DOOR DID RE-OPEN BUT NOT IMMEDIATELY. IT ENDED UP CAUSING A BREAK IN HER HAND.
2018 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO DEFECTIVE PASSENGER SEAT WHICH RESULTED IN INJURY TO PASSENGER. *LD THE CONSUMER STATED THE WHILE ATTEMPTING TO ADJUST THE SEAT TO AN UPRIGHT POSITION IT SLAMMED FORWARD AGAINST THE BACK OF THE HEAD. THIS CAUSED AND INJURY TO THE HEAD AND JAW. THE CONSUMER DID NOT SEEK MEDICAL ATTENTION. *JS *TT *BF *TR
HAVE HAD THE BRAND NEW VAN FOR ONLY 2 WEEKS AND LIFTGATE (BACK HATCH) ON VAN DOES NOT OPEN. I HAVE A BASE MODEL SO I HAVE TO OPEN IT MANUALLY...TRIED EVERYTHING ...NOTHING WILL OPEN IT. TAKING IT TO DEALERSHIP THIS WEEKEND. HOPEFULLY THEY CAN'T OPEN IT.
WHEELS SPIN DURING ACCELERATION, POOR TRACTION ON ROAD. RENTAL CAR FROM PORTLAND, OREGON AIRPORT FROM THE ENTERPRISE. DON'T KNOW THE VIN. PERHAPS AN ISSUE WITH ALL DODGE GRAND CARAVANS. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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