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2018 Dodge Grand Caravan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →

Electrical System
Filed Mar 17, 202179,000 milesTX

I WAS DRIVING UP A BUSY INTERSECTION AND MY 2018 DODGE CARAVAN STOPPED RANDOMLY IN ON GOING AND ON COMING TRAFFIC AND I COULDN'T START IT. I HAVE HAD THE CAR FOR 8 MONTHS AND I KEEP UP WITH MAINTENANCE. MY FAMILY WAS AFRAID BECAUSE CARS WERE DRIVING UP FAST BEHIND US IN A NARROW TWO WAY STREET.

Electrical System
Filed Mar 15, 202138,000 milesIL

2018 GRAND CARAVAN DRIVER REAR SLIDER DOOR IS LOCKED CLOSE AND WILL NOT OPEN!!! I'VE SEEN MULTIPLE COMPLAINTS OF SAME ISSUE

Structure › Body
Filed Mar 12, 202146,400 milesMI

DRIVERS SLIDING DOOR WON'T OPEN. IT'S STUCK IN THE LOCK POSITION WHICH MAKES IT A HUGE SAFETY ISSUE. DOOR WORKED ONE EVENING BUT NEXT DAY WENT TO OPEN THE DOOR & IT WOULDN'T OPEN. PRESSING THE KEY FOB UNLOCK & THE UNLOCK BUTTON ON THE DRIVERS DOOR DOESN'T DO ANYTHING. NO NOISE OR ANYTHING WHEN PRESSING UNLOCK BUTTON. FROM ALL THE RESEARCH I'VE DONE, IT SEEMS THIS IS A COMMON OCCURRENCE & SHOULD BE A RECALL AS THIS IS A SAFETY ISSUE.

Structure › Body
Filed Mar 11, 202158,000 milesFL

PASSENGER SIDE, REAR SLIDING DOOR LOCKING MECHANISM FAILED. THE DOOR IS STUCK IN THE LOCK POSITION AND CANNOT BE UNLOCKED REMOTELY OR MANUALLY. THIS CREATES A SAFETY ISSUE AS THE DOOR CANNOT BE OPENED.

Vehicle Speed Control
Filed Mar 3, 202160,000 milesTX

TL* THE CONTACT OWNS A 2018 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT WENT TO APPLY THE ACCELERATOR PEDAL WHICH TRAVELED TO THE FLOOR WITHOUT WARNING. THE RPMS REVVED UP HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD AND CONTACTED HER HUSBAND. HER HUSBAND TURNED OFF AND RESTARTED THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TOWED TO NYLE MAXWELL CHRYSLER DODGE JEEP RAM (14150 U.S. 79, TAYLOR, TX 76574 (512) 218-5300) TO BE DIAGNOSED, WHICH WAS STILL PENDING. THE VEHICLE WAS NOT YET DIAGNOSED NOR REPAIRED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE SAME DEALER TWICE HOWEVER, THERE WAS NO SOLUTION TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

Electrical System
Filed Feb 21, 202135,000 milesTX

MY POWER LOCKS WILL NOT WORK.I USED THE KEY FOB AND THE MANUAL IN THE VAN BUT THEY WORK OFF AND ON.THEN COMPLETELY LOCK UP AND WILL NOT LOCK OR UNLOCK.ITS NPT THE KEY FOB SO SOMETHING ELSE IS HAPPENING CAUSING ME TO BE LOCKED OUT OF MY VEHICLE.

Structure › Body
Filed Jan 31, 202166,000 milesNC

MY DRIVER SIDE SLIDING DOOR HAS BEEN STUCK IN THE LOCK POSITION. IT WAS WORKING FINE AND THEN NOTHING. SYSTEM SAYS TO UNLOCK TO OPERATE WHILE PARKED WHETHER THE CAR IS STARTED OR NOT. EVERY DOOR UNLOCKS EXCEPT THIS ONE. DEFINITELY A SAFETY HAZARD. THE CAR IS FAIRLY NEW WITH LESS THAN 70 K MILES ON IT.

Structure › Body
Filed Jan 26, 202165,000 milesVA

THE DRIVER'S DOOR WILL NOT LOCK, OR UNLOCK, WITH EITHER THE FOB OR WITH THE BUTTON ON THE DOOR. I NEED TO TAKE THE PHYSICAL KEY OUT OF THE FOB AND MANUALLY UNLOCK THE DOOR TO GET INSIDE. ONCE INSIDE THE VAN, I NEED TO REMEMBER TO MANUALLY LOCK THE MY DOOR, BECAUSE IT WILL NOT AUTOMATICALLY LOCK LIKE THE REST OF THE DOORS. ONCE I EXIT THE VAN, I NEED TO PUSH THE LOCK DOWN BECAUSE THE FOB WILL NOT LOCK IT. IT ONLY HAS 66,000 MILES.

Power Train
Filed Jan 22, 202187,000 milesGA

POWER TRAIN CONTROL MODULE CAUSES CAR TO IDLE ROUGH AND ALMOST STALL. PROBLEM HAPPENS IN PARK AND DRIVE AS WELL WHEN THE VEHICLE IS IN MOTION. I HAVE SEEN THERE HAS BEEN A RECALL ON MY PARTICULAR VAN FOR THIS PART AS WELL.

Engine
Filed Jan 14, 202165,700 milesFL

MILEAGE WAS ONLY 58K WHEN I GOT A MISFIRE CODE COMING UP IN CYLINDER 2. I HAD A LOCAL MECHANIC LOOK AT IT AND HE SUSPECTED IT NEEDED A TUNE UP WITH NEW COIL PACKS AND SPARK PLUGS. WE DID THAT AND STILL IT CAME BACK ON. WASN'T ABLE TO GET INTO THE DEALER UNTIL 65K AND NOW DEALER SAYS THERE IS A LEAK IN THE VALVE OF CYLINDER 2. POWER TRAIN WARRANTY IS UP AT 60K SO DODGE WON'T DO ANYTHING FOR US. THEY DID TELL ME THAT OTHER ENGINES THAT WERE SIMILAR HAD A RECALL ON THEM AND EXTENDED THE WARRANTY FOR THOSE THAT VIN NUMBERS MATCHED THAT RECALL. THEY ALSO INFORMED ME THAT I COULD GET RE-IMBURSED IF THEY START THE RECALL DOWN THE ROAD. IF THE PROBLEM IS KNOWN I DON'T UNDERSTAND WHY THEY WON'T COVER IT. ASHAME A VAN WITH ONLY 65K MILES HAS SUCH MAJOR PROBLEMS WITH THE ENGINE.

Service BrakesCrash
Filed Jan 10, 202152,400 milesNY

9:45 PM I HAD JUST TAKEN THE EXIT FOR 781 OFF OFF I-81 IN JEFFERSON COUNTY, NY TO HEAD TO FORT DRUM. I WAS IN THE RIGHT HAND LANE. I SET THE CRUISE CONTROL TO 62, THE SPEED LIMIT IS 65. IT WAS ABOUT A MILE OR SO DOWN FROM THE ON RAMP WHEN THE VAN SHUT OFF BY ITSELF AT 62MPH. THERE WAS NO ELECTRICAL OR LIGHTS, NOT EVEN THE HEADLIGHTS WORKED. THE STEERING WHEEL LOCKED, THE BRAKE PEDAL LOCKED AND WOULD NOT WORK. I HAD NO CONTROL. THERE IS NO ROAD LIGHTING IN THAT AREA AND NO OTHER CARS WERE AROUND SO I COULD NOT SEE THE ROAD OR ANYTHING AROUND ME. MY FIRST INSTINCT WAS THAT I NEEDED TO TRY TO GET OUT OF THE MIDDLE OF THE HIGHWAY BECAUSE NO OTHER CARS COULD SEE ME BUT THE VEHICLE WAS STILL MOVING. I TRIED THE HAZARD LIGHTS AND THEY WORKED SO I TRIED AS HARD AS I COULD TO PULL THE WHEEL TO THE RIGHT TO GET TO THE SHOULDER. I ENDED UP HITTING A GUARD RAIL AND THAT'S WHAT ULTIMATELY STOPPED THE VEHICLE. I WAS ABLE TO PUT IT IN PARK, AND THEN I CALLED 911. I TRIED TO RESTART THE VEHICLE AND IT WORKED FINE. IT TOOK ABOUT 15 MINUTES FOR THE POLICE OFFICER TO ARRIVE. SHE ASKED WHAT HAPPENED, LOOKED AT THE GUARD RAIL AND THE VEHICLE. I GAVE HER MY LICENSE, INSURANCE AND REGISTRATION AND SHE DID THE PAPERWORK. I LEFT THE SCENE IN THE VEHICLE AT 10:35PM. THERE IS DAMAGE TO THE RIGHT SIDE BUMPER AND WHEEL WELL AS WELL AS DAMAGE TO THE HUB CAP. THIS WAS TERRIFYING TO EXPERIENCE. I AM VERY, VERY LUCKY THAT I WAS ALONE ON A STRAIGHT, ONE WAY PIECE OF HIGHWAY. TOTAL LOSS OF CONTROL OF THE VEHIC

SeatsCrash6 injured
Filed Jan 2, 202156,000 milesAZ

WE WERE IN AN ACCIDENT WITH OUR 2018 DODGE GRAND CARAVAN WHERE A PERSON REAR ENDED US GOING AT LEAST 75 MPH WHILE I WAS GOING A MAXIMUM OF 20 MPH. WE WERE IN A CITY MAINTAINED ROAD, SILVERBELL RD AT THE INTERSECTION OF CORTARO RD. MY SISTER IN LAW WAS IN THE VERY BACK 3RD ROW PASSENGER SIDE CHAIR WHEN IT DISLODGED FROM THE METAL HOOKS ON IMPACT. THE SEAT FLUNG AROUND WITH HER IN IT AND THE HEAD REST HIT SO HARD AGAINST THE BACK WINDOW/DOOR THAT IT IS NOW PERMANENTLY BEND FORWARD. WE CANNOT GET THE SEAT TO STAY UP ANYMORE OR CLOSE DOWN INTO THE GROUND. THE CAR IS NOW TOTALLED. IN THE IMPACT, SHE SUSTAINED 2 BIG BUMPS ON THE TOP OF HER HEAD & LEFT SIDE BEHIND HER EAR. SHE ALSO HAS SEVERE WHIP LASH AND HIT THE RIGHT SIDE OF HER FACE, CAUSING A RED MARK & BRUISING ON THE CHEEK BONE RIGHT UNDER THE EYE. THERE WAS A POLICE REPORT TAKEN WITH MARANA POLICE DEPARTMENT.

Engine
Filed Jan 1, 202164,519 milesIL

MY WIFE AND I PURCHASED A 2018 DODGE GRAND CARAVAN IN 2020 WITH 54000 MILES ON IT. ITS HAD A MISFIRE ON CYLINDER 4 BUT WAS TOLD IT WAS JUST A COIL PACK OR SPARK PLUG. FINALLY, WE HAD THAT FINANCIAL MEANS TO PUT IT IN THE SHOP AND COME TO FIND OUT IT HAD LOW COMPRESSION IN CYLINDER 4 WHICH LED TO NEEDING A NEW HEAD. THE MECHANIC THAT FIXED THIS SAID THAT SOME OTHER MECHANICS HAD MENTIONED HEADS BEING AN ISSUE ON THOSE ENGINES. I CONTACTED DODGE AND THEY SAID THAT SINCE IT HAD SURPASSED THE 60000 MILE FACTORY WARRANTY BY 4500 MILES THAT THEY COULD NOT HELP US. THE ONLY THING THAT THEY TOLD ME WAS IF IT DOES BECOME A RECALL OR BE INCLUDED IN A WARRANTY EXTENSION THAT I COULD GET REIMBURSED.

Unknown or Other
Filed Dec 23, 202045,961 milesNV

PASSENGER SIDE SLIDING DOOR WILL NOT LOCK PROPERLY. WHEN VEHICLE IS PARKED, LOCKING AND SETTING ALARM ON THE VEHICLE WITH THE KEY FOB THE SLIDING DOOR CAN STILL BE OPENED. THE DOOR WILL NOT LOCK. DEALER ADVISED THAT DOOR LOCKING ACTUATOR WAS BAD AND ESTIMATED $1,650 TO REPAIR. THIS APPEARS TO BE A MANUFACTURING DEFECT.

Service Brakes
Filed Dec 23, 202043,000 milesCA

THE BRAKES DID NOT HOLD WHEN BACKING UP. I WAS DRIVING WHEN BRAKES WENT SOFT. I HAD VECH TOWED TO A LOCAL MECHANIS AND IT WAS DISECOVERED A GAS BUBBLE IN BRAKE LINE .I SEARCHED AND FOUND A RECALL NOTED THIS WAS FOUND AND WOULD REOCOUR. MAFRACTURE STATES IT COULD REACOUR AGANIN AT ANYTIME

Fuel/Propulsion System
Filed Dec 16, 202047,050 milesMD

ON THE FILLER NECK, WHEN I PUT THE FUEL NOZZLE IN TO FILL UP MY VAN THE FILLER NECK IS LOOSE. I HAVE OWNED MANY VEHICLES AND HAVE NEVER RUN INTO THIS PROBLEM. ON THE POWER TRAIN ,WHEN CLIMBING A HILL IT SLOWS DOWN AND I GO TO GIVE IT GAS AND IT BOGGS DOWN, LIKE SPUTTERS. IT MAKES LIKE A CLUNCKING IN THE BACK OF THE VAN. ALSO THE HOOD HAS COME UP ON ME 3 TIMES. THIS LAST TIME I TOOK IT TO THE DEALER THEY DID NOT CHECK IT OUT. I WAS GOING DOWN THE ROAD AND THE LATCH POPPED LOOSE AND MADE THE HOOD COME UP. I WAS GOING ABOUT 45 MILES AN HOUR.

Structure › Body
Filed Dec 7, 202050,000 milesND

PASSENGER SIDE SLIDING DOOR NOT LOCKING/UNLOCKING WHEN THE KEY FOB LOCKS/UNLOCKS THE OTHER DOORS. VEHICLE IS STATIONARY, RUNNING OR TURNED OFF IN PARK.

Unknown or Other
Filed Dec 3, 202064,500 milesMS

DRIVER DOOR LOCK MALFUNCTION. WILL NOT LOCK

Power Train
Filed Nov 21, 202059,970 milesGA

MOTOR KNOCKING, LIFTER FAILED CAUSING MAJOR MOTOR DAMAGE. NO WARNING LIGHTS LESS THAN 60,000 MILES ON MOTOR WITH REGULAR SERVICE.

Vehicle Speed Control
Filed Nov 13, 202052,000 milesNC

1ST INCIDENT OCCURRED WHILE ACCELERATING TO PULL ON TO THE HIGHWAY. AFTER ACCELERATING AND REMOVING FOOT FROM PEDAL, THE PEDAL DID NOT RELEASE AND THE VEHICLE CONTINUED TO RAPIDLY ACCELERATE. APPLYING THE BRAKES DID NOT STOP THE ENGINE ACCELERATION BUT DID ALLOW US TO EXIT THE HIGHWAY AND SHIFT TO NEUTRAL AND TURN OFF THE CAR. RESTARTING THE CAR, ALL RETURNED TO NORMAL. HOWEVER A LITTLE WHILE LATER WHILE ACCELERATING TO PASS A VEHICLE THE GAS PEDAL ONCE AGAIN STUCK IN THE DOWNWARD POSITION AND WOULD NOT RELEASE. ONCE AGAIN BRAKE WAS APPLIED AND ONLY AFTER THE VEHICLE DROPPED TO AROUND 40 MPH DID THE THROTTLE DISENGAGE.*DT*DT*JB*JB

Electrical System
Filed Nov 1, 202053,000 milesIL

SLIDING SIDE DOOR LOCK ISSUES. ONE DAY WORKS OTHER DAYS DON'T. SLIDING POWER DOOR DOES NOT LATCH ON IN OPEN POSITION THUS KEEP CLOSING AND HITTING A PERSON WHEN ITS AUTOMATICALLY CLOSING. MY SON AND MYSELF HAS SLAMMED BY DOOR MORE THAN I WOULD LIKE TO SAY.

Electrical System
Filed Oct 24, 202030,000 milesVA

AT POWER OUTLET THE WIRING HARNESS RUBS ON THE FRAME AND CAUSED THE CONNECTOR TO GET HOT AND MELT THE CONNECTOR, WIRING AND MELTS THE CARPET IT IS A FIRE HAZARD

Electrical System1 injured
Filed Oct 22, 202054,000 milesGA

JUST LIKE THE THOUSANDS OF OTHER MY REAR SLIDING DOOR IS LOCKED SHUT AND WILL NOT OPEN. IT STARTED AS A BUZZING SOUND THEN COMPLETELY FAILED. THIS IS A HUGE SAFETY ISSUE AND NOW MY ALMOST NEW VAN WITH ONLY 54,000 MILES IS WORTHLESS. THE WHOLE POINT OF BUYING IT IS TO HAVE THE TWO SLIDING DOORS. THE DEALER SAYS IT WILL BE $1,700 TO FIX. I PROMISE THIS MUCH. IF DODGE DOES NOT DO A RECALL ON THIS SPECIFIC ISSUE I WILL NEVER PURCHASE FROM THEM AGAIN. THIS IS RIDICULOUS THAT THERE IS NO RECALL ALREADY ON THE DOORS. I HAVE READ ALL THE FORUMS AND SUBMITTIONS AND THIS IS A WIDE SPREAD ISSUE. CHRYSTLER/DODGE IS WELL AWARE OF THE PROBLEM AND HAVE STEPPED UP LIKE AN HONEST COMPANY AND MADE IT RIGHT. BUYERS BEWARE.

Electrical System
Filed Oct 22, 202065,000 milesOR

THIS PROBLEM BEGAN ABOUT A MONTH AGO. WE HAD LOCKED THE DOOR AND WE HEARD A LOUD BUZZING SOUND COME FROM THE RIGHT SIDE SLIDING DOOR. NOW EVERY TIME WE OPEN ,LOCK OR UNLOCK THE CAR IT MAKES A LOUD BUZZING SOUND ON THAT SIDE.

Electrical System
Filed Sep 18, 202049,000 milesNC

PASSENGER SLIDING DOOR WILL NOT UNLOCK/LOCK OTHER THAN DOING SO MANUALLY BY MOVING THE LOCK BY HAND. THIS RENDERS THE AUTOMATIC LOCK/UNLOCK BUTTON, KEY FOB AND AUTOMATIC OPENER USELESS.

Electronic Stability Control (esc)
Filed Sep 17, 202050,000 milesNY

ALL THE EMERGENCY LIGHT GOING ON IN THE DASH BOARD, WIPERS WORKING BY THEM SELF, DOORS, RADIO, AC NOT WORKING. TOOK TO THE MECHANIC CENTER THEY CHANGE THE FUSE BOX BUT IT DID NOT SOLVE THE PROBLEM. IS THEIR ANY EXPLANATION TO FIX THIS ISSUE??

Electrical System
Filed Sep 11, 202063,055 milesKY

WITHOUT WARNING, THE DRIVERS SIDE SLIDING DOOR OF MY 2018 DODGE GRAND CARAVAN INITIALLY BEGAN MAKING A VERY LOUD BUZZING NOISE WHEN THE AUTOMATIC POWER LOCKS ENGAGE WHILE DRIVING, HOWEVER, THIS QUICKLY ESCALATED TO NOT ONLY AN EXTREMELY LOUD BUZZING NOISE WHEN LOCKED WHILE DRIVING, TO AN EXTREMELY LOUD BUZZING NOISE ANYTIME THE LOCKS ARE ACTIVATED AT ALL. THIS ISSUE ALONE, WHILE NOT EXACTLY A SAFETY CONCERN, IS CONCURRENT WITH THE SAME DOOR INTERMITTENTLY EITHER STAYING LOCKED DESPITE ANY EFFORT TO OPEN IT, OR NOT BEING ABLE TO LOCK AT ALL. BOTH OF THESE LATTER PROBLEMS COULD PRESENT A DANGEROUS SITUATION IF NOT RECTIFIED.

Electrical System
Filed Aug 13, 202055,000 milesGA

I HAVE LESS THAN 56,000 MILES AND HAVE ALREADY HAD TO REPLACE THE LOCKING MECHANISMS ON BOTH SLIDING DOORS. THE DRIVERS SIDE WAS STUCK IN THE LOCK POSITION AND THE PASSENGERS SIDE WAS STUCK IN THE UNLOCK POSITION. BOTH POSE A SAFETY CONCERN FOR CHILDREN IN THE BACKSEAT AND THEFT OF VALUABLES BECAUSE I COULD NOT LOCK ONE OF THE DOORS. BOTH WERE REPAIRED BY CHRONIC CHEVROLET UNDER MY PAID EXTENDED WARRANTY BUT I STILL HAD TO PAY THE DEDUCTIBLE FOR EACH ONE.

Unknown or Other
Filed Aug 13, 2020NC

SLIDING DOOR LOCK PROBLEMS, MY DRIVER'S SIDE SLIDING DOOR WILL NOT OPE WHEN STATIONARY, THE DOOR STOP WORKING, AFTER 5 DAYS THE RIGHT SIDE STOPPED WORKING AND MY FAMILY BEGAN TO EXIT THROUGH DRIVER'S DOOR OR FRONT PASSENGER'S SIDE. I CONTACTED DODGE THEY SAID IT WILL COST $150 TO DIAGNOSE AND $1500 TO REPAIR DEPENDING ON WHAT THEY FIND OUT.

Structure › Body
Filed Aug 12, 202045,000 milesVA

DRIVER SIDE PASSENGER SLIDING DOOR STOPPED UNLOCKING AND WONT OPEN

Electrical System
Filed Aug 3, 202040,000 milesFL

OUR DODGE CARAVAN IS 2 YEARS OLD AND THE PASSENGER SIDE DOOR LOCKS WON'T LOCK OR UNLOCK WITH THE FOB OR THE ACTUAL DOOR LOCKS ON THE INSIDE. IT JUST STOPPED WORKING. IT WAS STUCK IN THE LOCK POSITION AND WE COULDN'T GET MY DAUGHTER OUT OF THE CAR WITHOUT USING THE OTHER DOOR. THE VAN IS NOT LONGER UNDER WARRANTY FOR THIS ISSUE AS IT HAS 45,000 MILES ON IT. WE BOUGHT THE VAN FROM HERTZ 11 MONTHS. THIS IS A SAFETY ISSUE AND IS A KNOWN ISSUE WITH DODGE CARAVANS. THERE SHOULD BE A RECALL ON IT. THE DODGE DEALERSHIP WANTS TO CHARGE $1700 FOR THE ACTUATOR ANOTHER OTT THAT WILL PROBABLY BREAK WHEN THEY REPLACE IT AND ALSO AN ISSUE WITH THE LEFT CONTROL STICK ALTHOUGH WORKING WASN'T REGISTERING WITH THE CODES. IT IS $1300 JUST FOR THE ACTUATOR, MASTER SWITCH AND LABOR. THE VAN WAS STATIONARY WHEN WE FIRST NOTICED IT. WE GOT BACK TO THE VAN WHEN IT WAS LOCKED AND PARKED AND WE COULDN'T OPEN THE PASSENGER SIDE DOOR BECAUSE IT WAS STUCK IN THE LOCK POSITION.

Engine
Filed Jul 29, 202060,000 milesMO

BOUGHT A 2018 DODGE GRAND CARAVAN FROM DEALER WITH ABOUT 56000 MILES ON IT. IDLED A LITTLE ROUGH, BUT HAD ONE IN THE PAST WITH SAME ISSUE. WITHIN 5000 MILES, MY ENGINE LIGHT CAME ON WITH MISFIRE IN CYLINDER 2. TOOK TO DEALER, THEY CHANGED PLUGS AND COIL. WITHIN 500 MILES, SAME LIGHT CAME ON, MISFIRE CYLINDER 2. TOOK BACK AND THEY MOVED PLUG AND COIL. DROVE FOR PROBABLY 600 MILES AND LIGHT CAME BACK ON. TOOK IT BACK TO DEALER AND AFTER DIGGING DISCOVERED LOW COMPRESSION IN CYLINDER 2. THEY TALKED TO DODGE DEALERSHIP AND THEY ADVISED THIS IS A COMMON ISSUE IN THESE MOTORS. THE VEHICLE NOW HAS TO BE TAKEN TO THE DODGE DEALERSHIP TO BE FIXED SINCE THE HEAD HAS TO BE WORKED ON. MY DEALERSHIP DOESN'T HAVE THE TOOLS TO PROPERLY FIX. LUCKILY I PURCHASED EXTENDED WARRANTY, HOWEVER IF THIS IS A COMMON PROBLEM, I AM REQUESTING A LOOK INTO MAKING IT A RECALL ACROSS THE BOARD SO NO OTHER INDIVIDUAL HAS THE SAME ISSUE.

Structure › Body
Filed Jul 22, 202047,000 milesCA

THE SLIDING DOOR WILL OPEN COMPLETELY THEN START CLOSING ONCE OPEN. THE UP TOP BUTTON IS SET TO OFF SO THE OPEN/ CLOSE BUTTON BY THE DOOR WOULD NOT WORK. THIS HAS HAPPENED ON SEVERAL DATES UP TO NOW. THE DOOR DOESN'T LOCK OR UN LOCK USING THE KEY FOB OR IN CAR LOCK BUTTON.

Service BrakesCrash
Filed Jul 14, 2020155,000 milesCT

WHEN I APPLIED THE BRAKES THE VEHICLE KEPT GOING IT WOULDN'T SROP THIS HAPPENED TO ME 3XS 2 TIMES I WAS IN A CRASH THE BRAKES FO LOW TO THE FLOOR BUT WHEN IT WAS CHECKED I WAS TOLD EVERYTHING WAS FINE. THIS LAST SACCIDENT PEOPLE WHERE WITH ME THEY WITNESSED ME FRANTICALLY APPLYING BRAKES BUT CAR WOULDNT STOP.

Electrical System
Filed Jul 13, 202045,000 milesTX

SLIDING DOOR LOCKS MALFUNCTIONING. AT TIMES EVEN TRYING TO MANUALLY UNLOCK THE DOOR WILL NOT UNLOCK. THIS IS EXTREMELY UNSAFE SHOULD A SITUATION REQUIRING A QUICK EXIT ARISE AND THE CHILDREN ARE UNABLE TO OPEN THE DOOR(S). THIS HAPPENS WITH THE VEHICLE IS IN PARK. THE REAR LOCKS ALWAYS MAKE A BUZZING SOUND BUT WILL LOCK/UNLOCK ONLY WHEN IT FEELS LIKE IT.

Service Brakes
Filed Jul 7, 202041,120 milesFL

THE FIRST TIME THIS HAPPENED I WAS (JUNE 22, 2020) ON MY WAY HOME FROM THE DEALERSHIP WHERE I HAD JUST PURCHASED THE VEHICLE. I PURCHASED IT FROM OUT OF STATE SO IT WAS ABOUT A 400 MILE DRIVE HOME. I WAS COMING TO A STOP LIGHT AND THE BRAKES STIFFENED AND DIDN'T WORK. ALSO THE POWER STEERING WAS GONE. LUCKILY, I WAS ABLE TO PULL OVER AND TURN THE CAR OFF AND THEN TURN IT BACK ON AGAIN. A BRAKE LIGHT WAS FLASHING ON THE DASH SO, I PRESSED THE PARKING BRAKE RELEASE TWICE AND RESTARTED IT AGAIN. AFTER I DID THIS THE CAR SEEMED FINE. I DROVE HOME VERY CAREFULLY AND CALLED THE DEALER. THEY SAID TO TAKE IT TO THE CLOSEST DEALER TO MY HOUSE. I DID THE NEXT DAY (JUNE 23, 2020). THE ONLY PROBLEM CODE THEY FOUND WAS IN THE BRAKES SO THEY REPLACED THOSE PARTS. I WENT HOME THINKING THAT ALL WAS FIXED. I DROVE THE VEHICLE ANOTHER 500+ MILES IN THE NEXT WEEK WITHOUT ANY PROBLEMS. THEN ON JULY 4TH IT HAPPENED AGAIN, NO BRAKES OR POWER STEERING. I WAS LUCKY AGAIN IN THAT I COULD PULL OVER AND RESTART THE CAR. I TOOK IT IN TO THE DEALER WHEN THEY OPENED ON JULY 6TH. THEY FOUND NO PROBLEM CODE AND SAID UNTIL THEY HAD IT HAPPEN WHILE THEY WERE DRIVING IT, THERE WAS NOTHING THEY COULD DO. THE FIRST TIME THIS HAPPENED I WAS DRIVING DOWNHILL SLOWING DOWN TO A STOPLIGHT. THE SECOND TIME I WAS DRIVING DOWNHILL AND SLOWING FOR TRAFFIC WHEN I NOTICED IT. I WAS LUCKY THAT I WAS NOT ON FAST HIGHWAYS WHEN THIS HAPPENED.

Structure › Body
Filed Jun 30, 202048,000 milesNC

REAR RIGHT SLIDING DOOR LOCK ACTUATOR BUZZING WHEN UNLOCKING DOOR.

Power Train
Filed Jun 17, 202049,000 milesNM

BOUGHT THE VAN IN DECEMBER OF 2019. A FEW MONTHS AGO I NOTICED THAT THE VAN WASN'T ACCELERATING/SHIFTING WHEN GOING UP HILLS. IT DELAYED STARTED ONE NIGHT AND I HAD TO SHIFT IF OFF AND RESTART IT. MY FRONT A/C STOPPED WORKING AND KICKS ON RANDOMLY. THE DOORS DON'T AUTOMATICALLY LOCK UNTIL A FEW MINUTES AFTER BEING PUT INTO DRIVE. BACK RIGHT DOOR DOESN'T LOCK. RECENTLY TOOK IT TO MY MECHANIC AND WAS INFORMED THAT THERE IS BURNT WIRING AND POSSIBLE PLUGGED CAD. CONVERTER. *TR

Engine
Filed Jun 12, 202055,000 milesFL

TL* THE CONTACT OWNS A 2018 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE SHUDDERED AND STALLED. THE CONTACT STATED THAT THE POWER STEERING AND BRAKES WERE ALSO INOPERABLE. THE VEHICLE WAS RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

Structure › Body
Filed Jun 2, 202051,791 milesLA

DRIVER SIDE SLIDE DOOR STUCK ON LOCK. *TR

Air Bags
Filed May 31, 202047,112 milesMD

TOOK MY CAR TO TWO DEALERS THE FIRST DEALER SAID HE DIDN'T HAVE A TOOL TO REMOVE THE LIGHT. THE SECOND DEALERSHIP KEPT MY CAR FOR FIVE DAYS SAID IT WAS A SEATBELT ERROR. WHEN I WENT TO PICK IT UP THEY SAID THEY DIDN'T HAVE A MECHANIC THAT COULD GET RID OF THE AIR LIGHT. AND THEY CHARGED ME FOR A NEW DRIVER SIDE SEAT BELT

Structure › Body
Filed May 23, 202030,500 milesTX

SLIDING DOOR LOCKS ON BOTH DRIVER AND PASSENGER ARE NOT WORKING DRIVER SIDE SLIDING DOOR IS IN LOCKED POSITION AND WILL NOT OPEN WITH KEY FOB, MANUAL LOCK PASSENGER SIDE SLIDING DOOR DOES NOT LOCK WITH KEY FOB, HAVE TO MANUALLY LOCK AND UNLOCK DOOR. *TR

Electrical System
Filed May 14, 2020NY

THE DRIVERSIDE DOOR LOCK DOES NOT OPERATE WITH REMOTE OR UNLOCK OR LOCK USING THE INSIDE DOOR LOCK BUTTON. MUST USE THE KEY INSIDE THE FOB REMOTE DEVICE TO UNLOCK DOOR FROM OUTSIDE. I MANUALLY HAVE TO PUSH KNOB DOWN TO LOCK AND INSIDE HANDLE TO UNLOCK DOOR. *TR

Structure › Body
Filed Apr 10, 202042,000 milesKY

DRIVER'S SIDE SLIDING DOOR WILL NOT UNLOCK/OPEN. I GOT TO MY DESTINATION AND USED THE POWER BUTTON OVER VISOR TO OPEN THE DOOR AND UNLOAD CHILDREN. USED POWER BUTTON AT THE DOOR TO CLOSE THE DOOR AFTER UNLOADING CHILDREN. CAME OUT TO VAN TO GO HOME AND DOOR WOULD NOT OPEN. THE VEHICLE HAD AROUND 42,000 MILES AND I HAD ONLY OWNED THE VEHICLE FOR 3 MONTHS. I BOUGHT IT USED FROM A DEALER. I HAVE RESEARCHED THIS PROBLEM AND IT APPEARS TO BE A COMMON PROBLEM WITH THE VANS MODELS 2014 AND LATER. THE REPAIR COST IS ABOUT $1100 FOR A FAULTY LOCK MECHANISM.I HAVE TRIED MULTIPLE TIMES TO FORCE THE DOOR TO UNLOCK AND IT WILL NOT UNLOCK AND CAN NOT BE OPENED WHICH LIMITS ACCESS TO THE BACK ON THE VAN ON THE DRIVER'S SIDE.

Electrical System
Filed Mar 14, 202025,000 milesFL

THE DRIVER-SIDE REAR SLIDING DOOR HAS LOCKED AND WILL NOT UNLOCK MANUALLY, WITH DOOR UNLOCK BUTTON, OR BY KEY FOB. WHEN TRYING TO UNLOCK MANUALLY THE MECHANISM RUBBER BANDS BACK TO THE LOCK POSITION AS IF THE LOCKING MECHANISM IN THE DOOR IS STUCK. THIS PRESENTS A SAFETY HAZARD IN CASE OF EMERGENCIES. THIS LUCKILY HAPPENED AS I WAS GOING TO PUT MY SON IN THE VEHICLE BEFORE LEAVING MY HOME.

Electrical System
Filed Mar 3, 202043,000 milesTX

ENGINE STALLS WITHOUT WARNING WHEN GAS GAUGE GETS TO 1/4 OF TANK. IT HAS HAPPENED WHEN GOING 70 MPH ON HIGHWAY, IN STOP AND GO TRAFFIC ON HIGHWAY, GOING SLOW SPEEDS ON A RESIDENTIAL STREET, OR AT A STOP SIGN. LOOSE POWER STEERING AND POWER BRAKES. HAVE TO COME TO COMPLETE STOP, PUT IT IN PARK, AND RESTART IT. NO WARNING, NO ENGINE MISFIRES, JUST ABRUPT SUDDEN STOP. THE ONLY COMMON THING IS THE LEVEL OF GASOLINE IN THE VAN. AS LONG AS IT IS FILLED BEFORE IT GETS TO 1/4 TANK, IT DOESN'T HAVE PROBLEMS. TOOK TO DEALER WHO COULD NOT DUPLICATE PROBLEM (HAD MORE GAS IN IT) AND THEY SAID THERE WERE NO CODES. THEY WOULD NOT PERFORM DIAGNOSTIC TESTS ON ALL SYSTEMS. ASKED THEM TO TEST POWER CONTROL MODULE SINCE SAME PROBLEM WAS SUBJECT TO RECALL OF OTHER 2018 DODGE CARAVANS UNDER RECALL NO. U87 FOR CHRYSLER AND NHTSA CAMPAIGN ID 18V524000, BUT THEY WOULD NOT, EVEN THOUGH VEHICLE WAS STILL UNDER THE WARRANTY PROVIDED AS A CERTIFIED USED VEHICLE.

Unknown or Other
Filed Feb 13, 202061,000 milesAZ

THE PASSENGER REAR SLIDING DOOR HAS LOCKED AND WILL NOT OPEN MANUALLY, WITH BUTTON, REMOTE AND OVERHEAD BUTTON. THIS PRESENTS A SAFETY HAZARD INCASE OF EMERGENCIES. UPON FURTHER RESEARCH, IT SEEMS THIS IS A COMMON PROBLEM WITH DODGE GRAND CARAVANS AND HAVE COST CUSTOMERS MORE THAN $1,000 FOR REPAIRS. THIS SHOULD BE RECOMMENDED FOR A RECALL.

Suspension
Filed Feb 7, 202048,000 milesAZ

AT 48,000 MILES RATTLES IN REAR END GETTING LOUDER. SOUNDS LIKE COMING FROM REAR SUSPENSION. NOT COVERED UNDER WARRANTY AFTER 36,000 MILES. HEAR RATTLING WHEN IN MOTION.

Service Brakes
Filed Feb 6, 2020TX

VEHICLE IS STOPPING VERY SLOW. ALSO IS JERKING WHEN GOING FROM IDLE TO PULL OFF. BREAKS REQUIRE ADDITIONAL STOPPING ROOM. THESE ISSUES BEGAN IMMEDIATELY AFTER PURCHASE IN SEPTEMBER 2019. I HAVE SEEN SEVERAL ONLINE COMPLAINTS FOR THIS SAME VEHICLE. THERE ARE RECALLS ON SIMILAR VEHICLES.

Service Brakes
Filed Jan 16, 202039,877 milesPA

I WAS IN ALLENTOWN AND MY BRAKE PEDAL DRIFTED HALFWAY TO THE FLOOR WHILE AT THE STOP LIGHT. I WAS AT PEP BOYS AND THEY BLEED THE BRAKES. THAT SEEMED TO DO THE TRICK. HERE WE ARE TWO WEEKS LATER AND THE BRAKE PEDAL IS GETTING SPONGY AND DRIFTING AGAIN. THEREFORE NO FLUID LEAKS ANY PLACE. THERE HAVE BEEN SIMILAR COMPLAINTS ON ONLINE BOARDS. I PAID CASH FOR THIS VAN JULY 1 2019 . I SHOULD NOT HAVE THIS PROBLEM. THIS IS A MANUFACTURER DEFECT AND IS A SAFETY HAZARD FOR MYSELF AND MY PASSENGERS. NOT TO MENTION OTHER PEOPLE ON THE ROAD OR CROSSWALKS.*DT*JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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