Page 6 of 21 · complaints 251–300 of 1,002

2016 Dodge Grand Caravan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Unknown or Other
Filed Apr 8, 2022PA

The passenger side sliding door had a loud buzzing sound when unlocked and now will not unlock or open

Power Train
Filed Apr 6, 2022NJ

Torque converter just went out causing car to lose propulsion and damaging the transmission.left vehicle inoperable.

Structure › Body
Filed Apr 6, 2022UT

The left side passenger door stopped working and is stuck in the lock position. It will not unlock even manually. At first I assumed this was just something with my van but after checking online I now see this is a massive problem that has affected many people. This issue is a huge safety problem as someone will not be able to exit the van in an emergency. People have said they have complained to both Dodge and the NHTSB for years and no recall has been issued. How is that possible when the problem is so widespread? Do people have to actually die before a recall is finally ordered? Please do what you can to get this problem solved before something bad happens. I’m already prepared to pay to get this fixed but it seems to me Dodge needs to be forced to do something about it.

Power Train
Filed Apr 4, 2022105,000 milesIL

The contact owns a 2016 Dodge Grand Caravan. The contact stated that while her husband was driving at an unknown speed, the vehicle stalled without warning. The contact's husband managed to pull off to the side of the road and had the vehicle towed to an independent mechanic. The vehicle was then towed to a dealer where the vehicle was diagnosed with transmission failure. Upon investigation, the contact discovered NHTSA Campaign Number: 16V461000 (Power Train) which she linked to the failure. The manufacturer was notified of the failure and a case was filed. The contact was then referred to NHTSA for additional assistance. The vehicle was not repaired. The failure mileage was approximately 105,000. The consumer stated the vehicle was repaired.

Power Train
Filed Mar 31, 202250,000 milesCA

The contact owns a 2016 Dodge Grand Caravan. The contact stated while at stop sign the vehicle lunged forward without warning. The vehicle was driven to the dealer to be diagnosed; however, the mechanic was unable to duplicate the failure. The vehicle was taken a second time to the dealer to be diagnosed and the contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacture was notified. The failure mileage was 50,000.

Structure › Body
Filed Mar 30, 2022MD

Driver side sliding door does not latch under normal use. It will constantly cycle through opening and closing to no end. This will happen when driving which is a major safety issue. I found the following workaround (which is an unreasonable daily activity for a family): 1. Park Car 2. Turn on Child Lock 3. Put Key in Accessory 4. With Drivers Window Down, and all doors closed except the Drivers Sliding door, press lock button on the door panel. 5. Close Drivers Side Sliding Door 6. NEVER let people in/out the defective door or will have to repeat the above steps. I received a letter from Fiat Chrysler identifying issues with the Power Lock Actuator, however it does not address the Door Latch. In my case the Passenger Door Power Lock Actuator was defective and replaced under a new extended warranty, but not the Latch.

Electrical System
Filed Mar 21, 2022OH

The driver side sliding door is stuck in the locked position and the passenger side sliding door is stuck in the unlocked position. The driver side door cannot be opened at all.

Power Train
Filed Mar 21, 2022114,000 milesAR

The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. The vehicle was taken to an independent mechanic who diagnosed it with transmission pump failure. The mechanic informed the contact that the transmission pump needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train) however, the VIN was not included in the recall. The failure mileage was approximately 114,000.

Electrical System
Filed Mar 18, 2022KS

The passenger side door lock actuator has failed to work with any button from either the remote or the car controls. I am still able to lock it manually, but it is a major safety issue and a costly repair. The driver side lock works fine, but passenger was intermittently working, yet has failed recently.

Power Train
Filed Mar 15, 2022FL

Transmission failure, low pressure/ fluid pump failure. The car will lurch and speed forward when the gear engages increasing accident risk. The problem was discovered on 2016 Dodge caravan models but not specifically to my VIN. It appears the problem extends to more cars produced that year than was originally discovered. The car has only been inspected by a local mechanic, not a dealer. No prior warnings signs were present. I feel that my local Dodge dealer should inspect and repair the defect as per the previously declared Recall for other Dodge Caravans from 2016. My vehicle should not be exempt.

Power Train
Filed Mar 15, 2022FL

Compression problem in the cylinder on an engine with only 60,000 miles. The vehicle is just out of the 5 year warranty so it is a costly fix for a relatively new engine.

Power Train › Automatic Transmission › Fluid/Lubricant
Filed Mar 14, 2022135,000 milesWI

The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 25 MPH, the vehicle started jerking and making an abnormal noise while accelerating. The check engine warning light was illuminated. The contact pulled over and attempted to reverse however, the vehicle stalled. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the transmission needed fluid and the transmission pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 135,000.

Electrical System
Filed Mar 14, 2022FL

Dodge grand caravan 2016 right push door lock gets stuck . Don't lock. Left push door don't unlock.

Structure › Body
Filed Mar 5, 2022TX

The passenger side sliding door no longer locks manually or by remote. I was broken into because of this at a hotel I was staying.

Unknown or Other
Filed Mar 1, 2022CA

Both driver and passenger side sliding doors are stuck in a locked close position. This is VERY scary I am a family I have 4 kids that could be trapped if there is ever an accident. I have searched online and have seen so many cases of people dealing g with the same stuck sliding door issue. This is a major security life threatening problem

Electrical System
Filed Feb 23, 2022WA

Actuator of passenger side sliding back door was built wrong and makes a loud buzzing noise every time doors are unlocked.

Electrical System
Filed Feb 20, 2022AZ

My passenger sliding door will not unlock. I have tried to move the lock but it will not move. I have tried using the keys it will not unlock. I know this is a problem for other 2016 Dodge Grand Caravan owners too. I only have 61,000 miles on my van. It is a safety issue that I would expect the manufacturer to resolve. I hope you will require the manufacturer to fix this problem. As others mentioned this is not just happening on one side of the car but eventually happens on both sides.

Engine
Filed Feb 20, 2022MN

When driving, the vehicle will suddenly turn completely off, losing power steering and power brakes. The panel indicator lights then all come on. It has happened twice in the past two months. The car will start normally after shifting to park.

Unknown or Other
Filed Feb 9, 2022IN

The driver's side sliding door won't open, and the passenger side sliding door sometimes will open a little and then reclose. Dodge extended the warranty in January, but the mileage on our van puts us outside of the warranty. However, when our door stopped opening, our van would have been in the warranty. I consider this a safety issue. We have taken the van to the local dealer, and the issue with the sliding door is what the extended warranty was intended. Since we are outside of the warranty, Dodge/Chrysler will not cover the expense of repairing the door.

Structure › Body
Filed Feb 4, 2022CA

The sliding door on the driver’s side stopped working and stayed shut for a couple days. For no apparent reason it started opening and closing again but only when the door handle was kept pulled. I believe it is a safety issue that could have serious consequences if an emergency occurred and passengers need to immediately exit the vehicle. There was no precursor signs of any other malfunction prior to this issue. I would like to know if this a recall situation in the near future? Thank you

Power Train
Filed Jan 28, 2022WA

My car died while idling at a stop light 3 times in a row. My engine literally shut off in the middle of the street with 5 kids in the car. Upon further investigation I see there is a major transmission issue with this vehicle and I am currently awaiting confirmation of that diagnosis from our mechanic. Unfortunately, even though this is a 2016 it does not fall under the recall. I'm not sure why since I personally know THREE other people who have had the exact same issue at 95k-100k miles with their 2015/2016 vans. I'm very disappointed and intend to take this further with Dodge itself but the recall needs to be extended to ALL 2015 and 2016 Dodge grand caravans. I will not allow my children or anyone else's to be put at risk because of their clear negligence.

Power Train
Filed Jan 24, 2022112,000 milesMI

The contact owns a 2016 Dodge Grand Caravan. The contact stated while his wife was operating the vehicle, the transmission suddenly failed and the vehicle suddenly stalled and would not accelerate while depressing the accelerator pedal. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The approximate failure mileage was 112,000.

Unknown or Other
Filed Jan 24, 2022OH

Passenger side sliding door lock, no longer locks/unlocks via lock buttons unless lock on door is manually locked/unlocked by hand. Driver side sliding door makes a grinding sound when using lock buttons to lock door. No sound when unlocking this door.

Electrical System
Filed Jan 24, 2022WI

A month, or so ago our passenger slide sliding door started making a loud buzzing sound when we unlocked the doors. That is annoying, but to me is not a safety issue, so wasn't too concerned about it. What is going on with our driver side sliding door now I do believe is a safety issue and needs to be part of a recall. The driver side sliding door was refusing to unlock, or open sometimes but now it is all the time. We are unable to manually unlock it to use the door. It is stuck in the lock position and totally unusable now as we are unable to manually unlock it by hand and unable to unlock it using the door locks, or the the remote. The lights flash when i click the button on the remote to open that door, but it doesn't respond and unlock it. What is gonna happen when the other door decides to do the same thing and no one can get out of the van in the case of an emergency. This needs to be a recall and be fixed for all the families that drive and love your vans. We've never had an issue like this with our previous years of Dodge vans. I got the warranty thing in the mail for this to be fixed with 150,000 miles, or less. At the time I got the letter ours was only doing the buzzing sound on the one door, but it already had 160,000 miles on it, so it was past the warranty time to get fixed. Thanks [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Structure › Body
Filed Jan 24, 2022MN

The driver's side sliding door will not open, manually or electronically. This apparently is a VERY common issue for Dodge and is a very big safety concern. We have brought it to make mechanics and all have stated that is is extremely expensive to fix and almost impossible to find the needed parts. I have children in the car, and this is a very big safety concern. We also cannot get rid of the car, sell it or trade it due to this issue. The amount of people with the similar issue on the 2016 Dodge Grand Caravan is alarming and this should be taken care of asap.

Electrical System
Filed Jan 23, 2022GA

Power locks actuators in sliding doors are failing, produce loud buzzing noise. Failure of locks could present risk of trapped passengers.

Electrical System
Filed Jan 19, 2022TX

Sliding door actuator will not lock

Unknown or Other
Filed Jan 19, 2022MI

The actuator on the sliding door of the minivan is stuck in the unlocked position. This means that the door cannot lock under any circumstances. When driving the door remains unlocked and there is no way to lock it. The other sliding door was previous stuck in the locked position and I had it replaced by a mechanic.

Structure › Body
Filed Jan 13, 2022MS

The right (passenger side) sliding door is locked closed and will not open from the inside or outside. Rear-seat passengers are being forced to exit through the windows, rear hatch, front doors, or the other sliding door. This is not only an unnecessary inconvenience but also potentially very dangerous if there's an accident when occupants need to exit the vehicle quickly. I will take the vehicle to the dealer for inspection. There were no warning lamps, messages or other symptom prior to the failure. The problem first appeared two days ago, the van has less that 100,000 miles.

Structure › Body
Filed Jan 10, 2022OR

Sliding passenger door actuator makes a loud buzzing noise when unlocking, and also will fail to unlock. In the event of an emergency, passengers will be unable to unlock the door and exit from the vehicle. No warning lamps have activated, notifying of a problem. There are no recalls on file.

Unknown or Other
Filed Jan 8, 2022IA

Vehicle: I own a 2016 Dodge Caravan. Issue: When I unlock my van or open the back passenger sliding door, there is a loud annoying buzzing noise coming from the door. It may be a door actuator. Periodically the lock will stop responding and it stays locked until the buzzing noise comes back. I have small children and this worries my wife and I. Fear is the door wouldn't respond in the event of an emergency. I am attaching three files I found online that seem to have observed similar behavior of the doors on 2016 Dodge Caravans.

Electrical System
Filed Jan 3, 2022IL

Sliding door buzzes when locking from front driver and passenger side automatic locks. Not sure if it closes as we have child safety locked so not able to open from inside.

Structure › Body
Filed Jan 2, 2022TN

THE RIGHT REAR DOOR WILL NOT LOCK CAUSING A CONCERN FOR MY SAFETY AT ANY TIME I'M IN THE PUBLIC. ANYONE CAN ENTER THAT DOOR IF THEY JUST TRIED TO SEE IF ITS UNLOCKED. I CANNOT STRESS THIS ENOUGH AS I AM AN UBER DRIVER AND SOMETIMES UNRULY PASSENGER TRY TO GET INTO MY CAR WITHOUT MY PERMISSION. THAT CAN ALSO BE ANYONE WHO IS PREYING ON WOMEN TO KIDNAP THEM.

Unknown or Other
Filed Jan 1, 2022PA

The drivers side sliding door lock is buzzing and not sure if it auto locks.

Unknown or Other
Filed Dec 30, 2021WI

Sliding door locks cannot be operated from outside of the vehicle, once the lock actuator fails. The button on the inside, (both upper console and B pillar button) will not operate the door. The door can only be opened manually after manually moving the lock switch. Small or older passengers would not be able to exit after a crash, and could not be assisted without breaking the window.

Electrical System
Filed Dec 27, 2021KS

According to research there is known problem with the slidding Van Doors for the 2016 Dodge Caravan. Both of my van doors have went out and is stuck in lock mode, to where it will not unlock or open. This is a safety issue especially when you have children that cannot unrestrain themselves from a seatbelt or car seat.

Structure › Body
Filed Dec 20, 2021CA

The passenger (right) side rear sliding door has gotten stuck and will not unlock manually. It has been stuck for about a year and after going to the dealer they’re claiming it’s a common defect that is hard to repair. We are unable to enter the car from the passenger side rear sliding door and hopefully the driver side sliding door doesn’t get stuck, otherwise we will be unable to exit the car, which can be excessively dangerous while in an accident type incident. This door being stuck is already reasonably dangerous since our kids are unable to exit the vehicle curb side and must exit on the drivers (left) side of the vehicle. Door became stuck 3 years after it was new, with just under 45,000 miles on the car. When trying to unlock the door with the automatic door button it will just make a sort of buzzing noise.

Electrical System
Filed Dec 11, 2021MI

Loud buzzing sound when unlocking doors coming from sliding passenger side sliding door. At times cannot get door to operate. Safety issue!! I have reported this earlier and want to know when recall will occur. Dealer approx cost $1000 per door. Crazy, that people may get trapped inside car, and there is nothing Dodge is doing about it. Like I said, I have reported this before, so the date shown on this complaint may not match original NHTSA submission.

Vehicle Speed Control › Accelerator Pedal
Filed Dec 8, 202170,000 milesAL

The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving at various speeds on three separate occasions, the accelerator pedal was sticking. The contact stated there was a warning indicator light illuminated but, was unable to identify the warning light. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 70,000.

Unknown or Other
Filed Dec 1, 2021IA

Out of the blue the passenger slider door started making this awful noise everytime you unlock it. Sounds like this is a pretty common probably after doing some research. Should be a re call after multiple searches it’s something that started on the 2016 with the locking mechanism.

Unknown or Other
Filed Dec 1, 2021SC

Both of my back sliding doors have locked up….we had to pull by 80 year old mother in law out the back cargo area…this is a 2016 vehicle and now the alarm is constantly going of the horn is blowing and I am on disability and can not afford to fix all that is going wrong with this car….now I have a van that the kids are having to climb in and out the front and this is so embarrassing…please help. I have heard several complaints on the same matter…I have had 2 transmissions out in here and I bought this car with only 313 miles on it…

Unknown or Other
Filed Dec 1, 2021PA

The door lock actuator is buzzing on our driver side sliding door. I have read that there are issues with buzzing and then the lock failing and the door not opening. This is super concerning because my three year old sits on this side in a five point harness.

Fuel/Propulsion System
Filed Nov 30, 2021KS

The fuel pump stays on 24 hours a day even after the engine has been turned off. These are referred to online as TIPM Fuel Pump. The Dodge dealer wants to replace the entire box of fuses at a cost of 1000-1500. It is a known problem affecting thousands of users. So much of a known problem that there is a website that is selling electronic modules that kill the fuel pump when the key is off. VerticleVisions.com is a website selling a hack to solve the Dodge issue. Apparently there had been a recall of other models and years but not my make or model. Quoting a Youtuber "As you may know, there has been a recall on certain models of Jeep and Dodge vehicles due to fuel pump relay failures. Other vehicles in the Chrysler and Jeep umbrella may utilize the exact TIPM containing the failing embedded relay as the vehicles listed in the recall, they are NOT listed in the VIN specific recall. To exacerbate the issue, the replacement part manufactured by Mopar is explicitly reserved for only the VINs for the vehicle models and years listed in the recall, so try as you might to order one online or have it serviced at the dealer, Mopar will not send one without a matching VIN. Further worsening the situation, the newest version of the bypass kit is on back order for months, leaving nearly everyone that actually HAS a VIN listed in the recall in as terrible a situation as the rest of us. Aside from a brand new TIPM for nearly $1,200.00 or a junkyard or eBay score for a used one, if your vehi

Electrical System
Filed Nov 28, 2021IL

The driver's side sliding door no longer opens automatically or manually. The button fob or the interior will not open the door.

Power Train
Filed Nov 27, 2021TX

While I was driving, down the road from the grocery store, my vehicles rpm's jump high but the vehicle was not going any faster and was actually slowing down. I pulled over as i could not get the vehicle to move. I turned the engine off and back on and put it in gear and it started to go but then it started acting up again. It started giving a whinning noise from the engine compartment so I believe that it is the transmission pump because it will not shift in any gear and when I trottle high enough the whinning noise gets louder.

Electrical System
Filed Nov 26, 2021DE

Buzzing from driver’s side sliding rear door when power lock button is pressed to lock the doors or when car begins driving (when door locks are activated automatically). Many people have reported this same issue on forums about the 2016 Dodge Grand Caravan. Dealerships have told them it is a faulty door lock actuator.

Engine
Filed Nov 22, 2021MD

My 2016 having the same issue as many others and it seems to be a bad cylinder head. We have changed the coil and plug, but that didnt help. Apparently the #2 cylinder head is prone to this problem. Chrysler tells me that it is my problem, and they will not help with the $2700 repair (68,000 miles). I am searching to speak with someone further up the chain of command at Chrysler. Hopefully this helps.......cylinder #2 misfire on my 2016 Dodge Grand Caravan; problems in the valve seats/ cylinder head; I HAD THE SPARK PLUGS CHANGED AND STILL IDLED ROUGH AND CHECK ENGINE LIGHT CAME BACK ON. I HAD A MECHANIC LOOK AT IT AND FOUND DEFECTIVE VALVE GUIDE IN CYLINDER. HE STATED THIS IS A COMMON PROBLEM WITH THIS ENGINE HE SAID COMPRESSION ISSUE! How is there no recall on this issue? What needs to happen for Chrysler to address this major issue

Electrical System
Filed Nov 22, 2021IL

The right sliding door makes a very loud buzzing noise when it is unlocked. It does still work but when I have mentioned it to mechanics they have said they see this a lot with my vehicle and is likely a faulty door lock actuator.

Fuel/Propulsion System
Filed Nov 22, 2021IL

The hazardous roads symbol will light up on dash and then it will not allow me to use cruise control or shift the car out of park. I have to use the release button accessible from the hole in the dash to shift the car out of park when that hazardous road condition light is on. The hazardous road light will come on out of no where on a perfectly fine day and then mysteriously go off.

Engine
Filed Nov 18, 2021NM

My car qualifies for a recall for the Dodge Grand Caravan transmission pump. The dates of affected caravans were from July 31 2015 to April 18th 2016. My caravan was built in February 2016 the recall code from the dealer is S44 and the NHTS a recall code is 16V461000. I have tried working with the dealership because due to this issue it blew my transmission. I have been complaining about the issue of the car is weird tendencies when switching in and out of gear for several years now and they are refusing to do anything. I am simply asking for them to replace the defective part and my transmission because this is clearly during the timeframe of the recall. My van is not pulling up in the recalls. However it is the exact same issue as the actual recall itself that I am having. And it is the reason my transmission has gone out.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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