A few months ago, the passenger seat headrest safety system deployed with no warning while the vehicle was parked/off. No warning systems were triggered on the vehicle. I can see that inside the headrest, the light plastic frame which retains the metal pin has cracked, probably just from the pressure of the springs over time. As a result the metal pin broke free from the plastic frame. The actual release triggers have not released. I haven't had anyone look at it, but many reports online say dealers are charging $600 to fix it. The springs are very powerful—I'm glad no one was in the seat when it happened.
2016 Dodge Grand Caravan complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →
The car was running fine and with no warning (or warning lights) it was going up a hill and stopped driving. It would not drive and started reversing and rolling backwards. Car had to have the emergency brake put on and luckily came to a stop.
Similar to recalls with other Grand Caravans, both our sliding doors will not open. There is a buzzing sound when locks are engaged. First door went out a month ago Second one today.
There is a very loud buzzing noise that is detracting to when I drive. It is coming from the rear door. The first time I heard it I was able to stop it by opening the rear door but now it has started back up and won’t stop. It has been 2 weeks now. Again it is extremely distracting while I drive.
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 25 MPH, she heard an abnormal coming from the vehicle. The contact stated that while depressing the accelerator pedal, the vehicle failed to move forward. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic and was informed that the transmission pump needed to be replaced. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V461000 (Power Train) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 150,000.
Vehicle lost power while driving. Wasn’t responding to gas Pedal. Moved to a parking lot. Ultimately had to tow to a repair shop. First I thought maybe a belt but it came down to transmission issue. Mechanic diagnosed that transmission pump failed. Cost to replace the pump is more than $3100. There is a recall for same issue for same model year but I was told by the OEM that my vehicle is not included in the recall. I saw hundred of similar stories online for this issue but surprised that recall was issue for only few vehicles while the issue might be much bigger! I am the first owner and have completed all the required maintenance on time. Disappointed with vehicle OEM for refusing goodwill warranty!
In July of 2022, the air conditioner failed. Called to make an appointment with DeLuca, the part did not come in so we did not bring the van in for repair. In August 2022 the van started stalling while driving on occasion. Brought into the mechanics but he could not see an issue of why the van would be stalling and could not diagnose when the van was stalling as it did not occur while he was inspecting the van. On October 17, 2022, the driver of the van called to say that the engine started smoking, there was a big puddle under the van and he could not move the van. He was stuck on the side of Tower Hill in Auburn, NH in a dangerous spot.
My elderly mother drove into her bank ATM and put van in park. After finishing transaction, she proceeded to put van in drive mode. It would not go forward. She then had to put it into Reverse mode (which did work) and drive backwards, she ended up in the street with her hazard lights on. A police officer noticed she was in a predicament and instructed my mom to drive in reverse into the bank parking lot. If the officer would not have been there; it’s possible she would have been in a wreck with another vehicle or building/structure. She van was towed by tow truck to her house. We are currently trying to get the van to the dealer to find out what happened. I have seen that her current model year for her van, have been recalls due to similar situations.
Rear passenger door makes a very loud buzz noise when locked or unlocked.
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while his wife was driving at various speeds, there was an abnormal whining sound coming from the vehicle. There was no warning light illuminated. The contact's wife also stated that the vehicle would hesitate upon depression of the accelerator pedal. The contact had taken the vehicle to an independent mechanic who informed him that the front fuel pump in the transmission needed to be replaced. The dealer and the manufacturer had been notified of the failure and informed him that his vehicle was not included in NHTSA Campaign Number: 16V461000 (Power Train). The vehicle was not repaired. The failure mileage was approximately 70,000.
The headrest on my vehicle on the driver seat deployed while in use for no apparent reason.
Experienced a loss of acceleration and a shuttering/shaking when accelerating. Slight whining noise as well. The check engine light came on and continues to flash.
The transmission pump malfunctioned. It was causing the car to lunge forward while the foot was taken off the break slowly. Had to veer off the road to keep from hitting another car from behind as the car stalled. Waited for about 5 minutes and was able to drive for the same thing to happen again. I ended up having to leave the car and have it towed the next day. The car was inspected by Wayne and Daves who found there was a transmission pump failure. The car was driven to verify and was not able to drive as it continued with the same problem. Dodge Grand Caravans were recalled for that exact reason in 2016 but mine was not, although it was built in December of 2015. NHTSA CAMPAIGN ID: 16V461000 Report Date: JUN 23, 2016 Vehicles Affected: 26298
56k miles and transmission needed to be replaced on my 2016 Dodge Caravan. Immediately following my airbag light went on as well as my engine light. There was a recall on certain transmissions built. They need to look into it further.
The contact owns a 2016 Dodge Grand Caravan. The contact stated that the driver’s side sliding door was locked and could not be opened from inside or outside the vehicle. Additionally, the door would not open while using the key fob. The cause of the failure was not determined. The manufacturer and local dealer was not contacted regarding the failure. The failure mileage was 128,359.
Passenger rear door would not lock and I have been unable to secure my car from theft. I put gorilla tape on the handle to discourage anyone from opening it. Then it started buzzing. My mechanic has "fixed" it twice, and he has it locking for now, but it buzzes EVERY TIME the door locks or unlocks. I am unable to keep spending money on fixing it and now understand that it is a known problem with this vehicle. It needs to be recalled and dealer needs to pay to fix it.
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving approximately 25 MPH, the RPM’s increased with the accelerator pedal depressed; however, the vehicle failed to exceed 25 MPH. On another occasion, while driving at an undisclosed speed, the vehicle experienced unintended acceleration. The vehicle was taken to the local dealer. The cause of the failure was not yet determined. The manufacturer was not yet notified of failure. The failure mileage was 108,000.
Left side door will not open. Electric door. I have a handicap grandchild and small grandchildren that I will not be able to get to fast enough in case of a fire. And if other door goes out, how will I be able to get them out. ITS A FIRE HAZZARD.
The sliding rear passenger doors have faulty lock actuators. Looked on my forums and tons of people are having the same issues. I had one door actuator replaced a couple years ago. Now my other door actuator is acting up. Dodge will charge $600-$1000 to replace.
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle hesitated to accelerate while the RPM gauge fluctuated. Additionally, the vehicle made an abnormal noise while driving. The vehicle was taken to an independent mechanic who diagnosed that the transmission pump needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train) however, the VIN was not included in the recall. The failure mileage was approximately 80,000.
The sliding doors are not opening. Either by pushing the buttons or trying to hand pull it open. It is completely stuck. To get my kids out of the car, I had to roll windows down and reach in, because they are in car seats.
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving approximately 35 MPH suddenly the vehicle's speed began to reduce but the RPMs increased before moments later the vehicle accelerated forward at a high rate of speed. The vehicle was later taken to the local mechanic who diagnosed a transmission failure. No further details were provided. The contact later schedule a service appointment with a transmission specialist. The manufacturer was notified of the failure. The local dealer was not contacted regarding the failure. The failure mileage was 45,600.
Driver side passenger sliding door locked and won’t unlock to open door no manual override way to open door I feel is a safety hazard if in a accident.
Drivers side door is stuck in the locked position and will not unlock or open no matter what is done.
As of today, 8/3/2022 I have now replaced multiple parts on my vehicle for the code P0302. I replaced the #2 coil, spark plug for the code previously coming on in June. I now replaced the fuel injector and the manifold gasket but the car is still misfiring. If you do a search on this issue on the internet you will find multiple owners experiencing the same issue I am, do the same steps of repair and still coming up with the same issues after. Dodge has previously acknowledges an issues with the cylinder heads on the 2010 to 2013 models but have not added the newer ones which are obviously having the same issues costing owners extremely costly repairs.
Problem trans , copliar , overhearting and tires but my dodge still sit at shop waiting but still owe Vehical and try bank and dealership frustrated and need drive school , college , etc shop said different water pump , motor , trans , but fixed themiost and not work and worse now so can’t drive and still owe I am not happy and please email me And can’t speak voice phone thanks
Sliding drivers side door will not open. Does not unlock, lock, latch and buttons do nothing. Door is stuck in closed position. Very unsafe! This vehicle is used for a handicap adult.
An electrical failure creates a buzzing sound when unlocking the car doors this has also led to failure of the back sliding door behind the driver seat to open.
Driver side passenger sliding door is stuck in locked position and will not open manually or electronically. This poses severe safety risk in the event that passenger needs to exit vehicle quickly.
When van is unlocked door actuator buzzes and doesn’t always unlock
My right side passenger door is 100 percent stuck in the lock position. We have car seats in the captains chairs and can not tend to the children properly because the door will not open. There is not even an option to open manually! We need the doors to be easily open to get the kids in a case of an emergancy
Have had issues with the 6th cylinder since we bought it. Same issues as 2015 and down. 6th cylinder piston is crumbled. 800 motors back ordered with one company and dozens back ordered with others.
With no warning, the driver’s side sliding rear door locked and will not open either manually or remotely. Concern for safety of passengers exiting the van in an emergency
The passenger side sliding door fails to lock leaving people and property at risk. It is available for inspection. The dealership service department indicated it is the latch system. It had been buzzing on lock prior to failing altogether, this is similar to other issues listed online so I believe the actuator may be involved as well. This appears to be a common problem related to a design flaw.
Driving down the highway when steering locked up on a curve. Managed to get the car to the side of the road, but would only drive around 25 mph after that. Upon having a shop look at it they stated that the transmission pump went out. They said they can put transmission fluid in and it will drive fine for a bit, but because the pump is not working it will not work long term. An indicator light did come on a couple days prior.
Driver side sliding door locking mechanism will not unlock and hence the door cannot be opened from inside or outside the vehicle. Has not been diagnosed by dealer or any others. All other doors work as expected. This is true safety concern. In the event of an emergency, a person sitting adjacent to this sliding door would not be able to escape. Should absolutely be a recall. A true safety concern. There are may people complaining of the same problem on the internet. Should not wait until someone dies to address this issue.
The passenger sliding door actuator is faulty and the door often gets stuck or is unable to lock/unlock.
The drivers side siding door lock has failed making the door unable to be unlocked automatically or manually. This has left the door inoperable. This is a serious safety risk which leaves a person in the back seat unable to exit the vehicle through that door in the event of an emergency. The vehicle has not yet been inspected for this issue. There was no warning indicators of the failed door lock.
I hit a deer; air bag light came on but the air bags did not deploy.
On June 3, 2022, the rear sliding door on the passenger side of my van wouldn't open. It can't be opened via the fob, the button above the driver's center console, nor by hand. It will not unlock. From inside the cabin, I can't unlock the door either. At present, this hasn't put anyone's safety at risk, but if I had had passengers in the back, and we'd been in an accident or some other situation that required us to quickly exit the vehicle, exit would have been impeded. I have an appointment with the service section of the local Dodge dealer. I'm finding online that Chrysler has extended the warranty on door lock actuator on the 2016 Dodge Grand Caravan to 15 years/150,000 miles. I'm within that window, but whatever the problem, I want it documented. There were no warning lamps, messages, nor symptoms of the problem before it occurred. I had no odd sounds from the door motor/lock mechanism nor any warning messages/lamps. The door just wouldn't open when I went to open it this morning.
There is a creaking noise in the front end of the Dodge Caravan. Upon inspection at a service station, it was identified as a bushing that was partially missing on the front subframe crossmember attachment to the chassis. When attempting to purchase a replacement bushing from Chrysler it was discovered that the bushing was no longer made for this vehicle. Instead Chrysler now makes an entire new subframe crossmember with fasteners, that will need to be purchased and installed. It seems like this the bushing part was defective and therefore Chrysler made an adjustment which is now going to cost a lot more money to repair. This should be a recall and not an expense to the consumer.
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while his fiancé was driving 35 MPH, the vehicle lost motive power and stalled without warning. The vehicle was then driven to the independent mechanic but was not repaired. The manufacturer was notified of the failure. The failure mileage was 88,000.
Back passenger sliding door. Door makes a buzzing noise when the car is locked or unlocked. Actuator is going out or faulty
Passenger side rear siding door will no longer open manually, using the button on fob or using the open door button at the top near the overhead console. This poses a safety issue not allowing passengers to exit the vehicle as the door will not even open manually. Appears to be in lock position and will not move.
Passenger side rear door is making a buzzing noise! will cost over $500 to fix. After researching multiple other van owners are having this same issue this should be recalled this vehicle is only 6 years old !!
The contact owns a 2016 Dodge Grand Caravan. The contact stated while the vehicle was parked and unoccupied, the front driver's side headrest deployed inadvertently. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 108,000.
Door actuators buzzing everytime it locks and unlocks. Apparently there's a lot of people complaining about this. Why isn't there a recall? It's really really loud.
The driver side rear door failed to unlock and open and is available for inspection. This happened about two weeks ago 04/12/2022. When this started, my grandson was unable to get out that door, but fortunately, the other door opened fine. If there was an accident, and the other door got damaged, passengers would be unable to exit without climbing to the front of the van or out the backdoor. I noticed if I manually assisted the unlock process, it would open. Currently it's working but when the door locks either manually or with the automatic locks, it makes a loud buzzing sound. That is very concerning and sounds like it's about to fail. The passenger side door failed last September 2021 to lock and could not be locked manually. We were able to get the repair done under our extended warrantee. The serious problem with the door not locking was you could open the door while the car was moving.
Loud whining sound from the front engine area when accelerating. Vehicle started to sputter. I pulled over and when trying to reposition the vehicle, it did not want to move in the drive or reverse gears.
The rear driver's side door is stuck closed in the lock position. We can't open it at all, even from the outside. This is a major safety issue. Our other door has a very loud buzzing sound when unlocking, so I'm sure we're about to not have any working rear doors at all.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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