2016 Dodge Grand Caravan complaints

TL* THE CONTACT OWNS A 2016 DODGE CARAVAN. WHILE DRIVING 60 MPH APPROACHING AN INTERSECTION, THE VEHICLE ACCELERATED WITHOUT WARNING WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, AND THE FAILURE WENT AWAY. THE VEHICLE WAS TAKEN TO DODGE OF BURNSVILLE (12101 HWY 35 W S, BURNSVILLE, MN 55337, (952) 894-9000) FOR DIAGNOSTIC TESTING, BUT NO FAILURE COULD BE FOUND. THE DEALER INFORMED THE CONTACT THAT THEY WOULD UPDATE THE COMPUTER SOFTWARE; HOWEVER, THE FAILURE COULD RECUR. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 10,350.

IT STARTED SHAKING WHILE DRIVING ON THE HIGHWAY

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V814000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SHERMAN DODGE CHRYSLER JEEP RAM (7601 SKOKIE BLVD, SKOKIE, IL) WAS CONTACTED AND REFUSED TO REPAIR THE VEHICLE, CITING IT WAS THE CONTACT'S RESPONSIBILITY TO CONTACT THE COMPANY THE VEHICLE WAS LEASED FROM SO THEY COULD SEND THEM THE PART. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

VEHICLE HAS SLIGHTLY OVER 17000 MILES AND FRONT TIRES ARE BALD. WE HAVE TAKEN TO DEALER FOR ALL SCHEDULED SERVICES AND TIRE ROTATIONS. LAST ROTATION OF TIRES 3/18 WITH NO COMMENT OR CAUTION FROM TECHNICIANS. DURING DISCUSSION WITH SERVICE MANAGER SHE HAD ALL SORTS OF EXCUSES FOR WHY THIS COULD OCCUR. I ASKED ABOUT THE TIRE WARRANTY AND SHE HAD NO INFO TO SHARE. ADDITIONALLY, CONVENIENTLY SHE COULD NOT FIND ANY RECORD OF OUR VEHICLE BEING TO THEM FOR SERVICE SINCE PURCHASE. I DO HAVE PROOF.

THE PASSENGER SIDE HEADREST POPPED FORWARD AFTER THE PLASTIC THAT HOLDS THE STEEL PIN IN PLACE FAILED. I WAS JUST DRIVING DOWN THE ROAD WHEN I HEARD A LOUD BANG. THERE WASN'T ANY ROUGH ROAD, BUMPS ETC. AFTER I STOPPED TO INSPECT IT, I NOTICED THE BROKEN PLASTIC FRAME.

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE STOPPED AT A RED LIGHT AND ATTEMPTING TO ACCELERATE, THE VEHICLE FAILED TO MOVE. THE CONTACT STATED THAT THE RPMS INCREASED AND THE VEHICLE HESITATED. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL FAILED TO RETRACT ONCE IT WAS RELEASED. AFTERWARDS, THE VEHICLE INADVERTENTLY ACCELERATED TO 55 MPH. AS A RESULT, THE CONTACT HAD TO PLACE THE GEAR SHIFTER IN NEUTRAL AND DEPRESS THE BRAKE PEDAL TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROADWAY SAFELY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND INFORMED THE CONTACT THAT A TOW WOULD BE PROVIDED. THE MANUFACTURER PROVIDED CASE NUMBER: [XXX]. THE VEHICLE WAS TOWED TO ALLEN SAMUELS DODGE CHRYSLER JEEP RAM (201 W LOOP 340, WACO, TX 76712, (254) 848-6200) WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. *TT *DT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR CONSUMER STATED THIS WAS THE SECOND ATTEMPT TAKING MY 2016 DODGE GRAND CARAVAN TO THE DEALERSHIP TO FIND OUT WHY MY GAS PEDAL STUCK TO THE FLOOR OF MY VEHICLE. AND VEHICLE TENTS ACCELERATE AND PICK UP SPEED, RPMS REVVING UP WHILE DRIVING. THE ISSUE AND DEFECT AND MECHANICAL ISSUES STILL EXIST. I AM SCHEDULED FOR OCTOBER 16TH 2018. TO TAKE THE VECHICLE BACK TO ALLEN SAMUELS DODGE CHRYSLER FOR THE THIRD TIME. YOU WILL FIND ATTACHED INVOICE FRO

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING, THE ACCELERATOR PEDAL BECAME STUCK AND THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT WAS ABLE TO SAFELY SHIFT THE VEHICLE INTO NEUTRAL AND MANUALLY PULL THE ACCELERATOR PEDAL BACK TO POSITION. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO ALLEN SAMUELS DODGE CHRYSLER JEEP RAM (201 W LOOP 340, WACO, TX 76712); HOWEVER, THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 34782747. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS NOT AVAILABLE.

DRIVER SIDE SLIDING DOOR LOCK FAILED. DOOR IS SHUT AND LOCKED AND CANNOT BE UNLOCKED WITH KEY FOB OR BUTTONS ON DRIVER'S DOOR. DOOR CANNOT BE UNLOCKED MANUALLY, SLIDE LEVER WILL NOT MOVE. PASSENGER SLIDING DOOR LOCK IS MAKING LOUD BUZZING NOISE WHEN LOCKING OR UNLOCKING AND SOMETIMES HAS TO BE LOCKED/UNLOCKED MANUALLY. VEHICLE HAS NOT BEEN TAKEN TO DEALER YET/

TRANSMISSION PUMP AT ABOUT 20-30 MPH THE TRANSMISSION DOES NOT SHIFT SMOOTHLY OR AT 40MPH IT SLIPS INTO NEUTRAL AND REVS TO 4000 RPMS BUT THE SPEED DOES NOT INCREASE.

THIS IS WHAT YOU GET WITH DODGE!! - PURCHASED MY DODGE GRAND CARAVAN LESS THAN 2 YEARS AGO AND THE TRANSMITION IS GONE LESS THAN 1,000 MILES AFTER THE WARRANTY. THEY WILL NOT BE HELPING ME AT ALL.. LISTEN TO HOW THEY TREAT THEIR CUSTOMER'S BELOW!

THE DRIVERS SIDE REAR SLIDING DOOR WILL NOT UNLOCK PREVENTING THE DOOR FROM BEING OPENED. IT IS STUCK SHUT AND WILL NOT UNLOCK MANUALLY, ELECTRONICALLY, OR WITH THE FOB.

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SLIDING DOOR FAILED TO UNLOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED DURING THE FAILURE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,500. THE VIN WAS NOT AVAILABLE.

WHILE DRIVING TO WORK MY WIFE NOTICED THE VAN COASTED TO A TRAFFIC LIGHT WHILE IN DRIVE. A LOUD WHINE COULD BE HEARD WHEN SHE ACCELERATED PASSED THE TRAFFIC LIGHT ALMOST LIKE A OLD POWER STEERING PUMP GOING BAD. THE VAN BARELY MADE IT TO THE PARKING LOT. THAT NIGHT WE TRIED TO SEE IF THE VAN WAS DRIVABLE GOING HOME. THE SAME LOUD SOUND HAPPENED UNDER ACCELERATION THE VAN WOULD BARELY MOVE AGAIN AND WHEN IT FINALLY CAUGHT IT LAUNCHED THE VAN FORWARD. LEAVING THE PARKING LOT THE VAN NO LONGER WOULD ENGAGE IN DRIVE AND COASTED TO ANOTHER PARKING LOT THAT'S WHERE WE HAD THE VAN TOWED TO THE NEAREST DEALER. THE DEALER INSTALLED A NEW TRANSMISSION BECAUSE THE VEHICLE IS STILL UNDER WARRANTY.

THE TRANSMISSION HAD ZERO KNOWN ISSUES PRIOR TO THIS INCIDENT. THE TRANSMISSION BEGAN LOSING POWER AND SHIFTING AGGRESSIVELY. THE TRANSMISSION WOULD SHIFT INTO DRIVE AND MOVE ONE OUT OF EVERY FIVE ATTEMPTS. THE TRANSMISSION IN DRIVE ACTED AS THOUGH IT WAS IN NEUTRAL. UPON TAKING THE VEHICLE TO A SHOP IT WAS DISCOVERED THAT A BULLETIN HAS BEEN PUBLISHED ABOUT THIS ISSUE YET NO RECALL AT THIS TIME. AT ONE POINT THE VEHICLE LOST POWER GOING UPHILL AND BEGAN TO ROLL BACKWARDS. THIS ISSUE POSES A SAFETY ISSUE ESPECIALLY CONSIDER THE PROBLEM DEVELOPED FROM A KNOWN ISSUE AND INSIDE 24 HOURS. POTENTIALLY RELATED: NHTSA CAMPAIGN NUMBER: 16V461000

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT DETECTED AN ODOR OF HOT BRAKES. THE CONTACT PULLED THE VEHICLE OVER AND NOTICED THAT THE ODOR WAS VERY STRONG AROUND THE REAR DRIVER'S SIDE BRAKE ASSEMBLY ALONG WITH WHITE SMOKE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT BOTH REAR ROTORS WERE VERY HOT AND THE SPRINGS THAT RELEASE THE EMERGENCY BRAKES WERE RUSTED OUT, WHICH PREVENTED THE EMERGENCY BRAKE FROM BEING RELEASED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.

PASSENGER REAR SLIDING DOOR IS STUCK IN THE UNLOCK POSITION. THE DOOR LOCK CAN NOT BE MOVED ELECTRONICALLY OR MANUALLY.

THE SLIDING DOORS LATCHES NEED TO BE REPLACED 2 YEARS AFTER I BOUGHT IT THE DEALERSHIP SAYS THERE IS SOMETHING WRONG WITH THEM THAT THEY SEEM A LOT OF THESE WHY ISN'T THERE A RECALL ON THEM

THE DRIVER SIDE SLIDING DOOR WILL NOT UNLOCK, CAUSING CONCERN FOR THE SAFETY OF MY FAMILY IF IN AN ACCIDENT. THE LOCK WILL NOT MOVE EITHER MANUALLY OR ELECTRICALLY/KEY FOB. IT WORKED JUST FINE AND SUDDENLY STOPPED. I WAS PARKED IN A DRIVEWAY AND USED IT AS NORMAL AND DROVE ABOUT 5 MILES AND STOPPED TO USE THE DOOR AGAIN WITHOUT ANY SUCCESS.

SOMETIMES, THE ENGINE WON'T SHUT DOWN AFTER BEING DRIVEN. WHEN THE VEHICLE HAS BEEN PARKED, AND PUT INTO PARK, THEN TURN THE KEY OFF, THE VEHICLE IS STILL RUNNING. IT'LL RUN FOR SEVERAL MINUTES, THEN CUT OFF. I'VE TRIED TO PUT THE KEY BACK IN AND TURN IT ON AND THEN OFF, VAN STILL RUNS. I'VE UNHOOKED THE BATTERY TO SEE IF IT WOULD RESET ITSELF. THE PROBLEM STILL EXISTS.

JACKING THE CAR USING THE MANUFACTURERS JACK INSTALLED AT THE POINTS INDICATED BY THE MANUAL CAUSED THE METAL RAIL TO SPLIT. TRIED THREE DIFFERENT PLACES ALL WITHIN 6 INCHES AND EACH TIME THE JACKING POINT SPLIT THE METAL. METAL WOULD BREAK AFTER LIFTING THE CAR AND WEIGHT WAS ON THE JACK. THE JACK WOULD HOLD THE CAR BUT THE CAR DROPPED AND MOVED EACH TIME THE METAL BROKE. PHOTOS SHOW THE BROKEN METAL BUT NOT CLEARLY BECAUSE I SPRAY PAINTED IT TO PREVENT RUST. BREAKS ARE THREE UP FRONT AND ONE IN THE BACK. ALL AT THE JACKING POINTS.

AT 60,500 MILES WHILE DRIVING AT 60MPH THE TRANSMISSION LOST HYDRAULIC POWER AND WE WERE FORCED TO GET TOWED FROM THE HIGHWAY TO A LOCAL AAMCO TRANSMISSION REPAIR SHOP. THE VEHICLE WAS DIAGNOSED AS HAVING NO HYDRAULIC PRESSURE AND THE MECHANIC THEORIZED THAT THE HYDRAULIC PUMP HAD CEASED AND WAS NO LONGER PROVIDING ADEQUATE FLUID TO THE GEARS. THERE IS A RECALL 16V461000 THAT IS FOR THIS SPECIFIC PROBLEM, YET DESPITE FALLING IN THE RANGE OF THE RECALLED VEHICLES MANUFACTURING DATES, WE WERE TOLD THAT WE HAD NO RECOURSE BECAUSE OUR SPECIFIC VIN NUMBER WAS NOT ON THE LIST. RIGHT CAR, RIGHT MODEL, RIGHT YEAR, RIGHT MANUFACTURING DATE RANGE, EXACTLY THE SAME ISSUE AS THE RECALL, AND YET WE ARE NOT ON THE LIST?? HOW IS THAT POSSIBLE? WE WERE FORTUNATE TO BE ABLE TO PULL SAFELY TO THE SHOULDER OF THE HIGHWAY.

ENGINE SHUTS OFF WITHOUT WARNING WHEN DRIVING AND/OR STOPPED AT LIGHT.

TRANSMISSION FLUID PUMP FAILED, RESULTING IN TRANSMISSION FAILURE. VEHICLE BEGAN TO SHOW SIGNS OF SLIPPAGE, THEN BECAME INOPERABLE AFTER BEING PARKED. THIS IS MY FOURTH DODGE CARAVAN TO HAVE THIS PROBLEM. FAILURES OF THE TRANSMISSION PUMP ALL HAPPENED WITHOUT WARNING AT AROUND 55,000 - 80,000 MILES. THE CARAVAN ALSO HAS NOISY LIFTERS WHICH I HAVE ALSO REPLACED ON 2 OTHER DODGE VEHICLES.

WE BOUGHT A 2016 DODGE CARAVAN AND HAD A "REMOTE" START INSTALLED THROUGH THE DEALERSHIP. THE VAN WOULD SHUT OFF WHEN THE REMOTE START WAS USED, SOMETIMES. WHEN IT SHUT OFF IN NEUTRAL, BEFORE I COULD EVEN MAKE IT INTO THE VAN, THE ELECTRICAL ACTED LIKE IT WAS DISCONNECTED FROM THE BATTERY, (THE CLOCK WOULD BE FLASHING, RADIO STATIONS UN-PROGRAMMED, AIRBAG LIGHT ON.) THE DEALERSHIP HAD OUR VAN FOR 2 WEEKS (NO RENTAL), AND THEY NEVER COULD DUPLICATE OR FIX THE PROBLEM. WE PICKED UP OUR VAN AND DID NOT RECEIVE PAPERWORK. @THREE MONTHS LATER, THE VAN DIED AGAIN. BUT THIS TIME WHILE IN DRIVE-AT A COMPLETE STOP, WHILE AT A DRIVE THRU BANK ATM. WHEN IT SHUT OFF, THE ELECTRICAL ACTED LIKE IT WAS DISCONNECTED FROM THE BATTERY, (THE CLOCK WOULD BE FLASHING, RADIO STATIONS UN-PROGRAMMED, AIRBAG LIGHT ON-SAME AS BEFORE) I TOOK THE VAN TO THE DEALERSHIP. THEY ESTIMATED IT WOULD TAKE 3 DAYS TO REPAIR AND GAVE ME A RENTAL. IN LESS THAN ONE DAY THEY DID A COMPUTER "UPDATE." ON MY WAY HOME FROM PICKING UP THE "REPAIRED" VAN, IT SHUT OFF AGAIN, THIS TIME IN DRIVE-AT A COMPLETE STOP, IN A FAST FOOD DRIVE THRU. I TOOK IT BACK ON THE SAME DAY, AND WAS GIVEN ANOTHER RENTAL. THIS WAS IN OCTOBER. (PAPERWORK STATES: OCT 11 AND OCT 13.) FRIDAY OCT 13 I RECEIVED A CALL FROM THE DEALERSHIP TO BRING BACK THE RENTAL. WHEN I ASKED IF MY VAN WAS FIXED I WAS TOLD, 'NO, BUT THE DEALERSHIP ISN'T GOING TO PAY FOR THE CAR RENTAL ANYMORE.' THE DEALERSHIP OPENED A STAR CASE FROM CORPORATE AND WERE TOLD TO CLOSE TH

TL* THE CONTACT OWNS A 2016 DODGE CARAVAN EQUIPPED WITH YOKOHAMA AVID S33 TIRES, SIZE: 225/65R17. WHILE THE VEHICLE WAS PARKED, THE CONTACT OBSERVED THAT THE FRONT DRIVER AND PASSENGER SIDE TIRE THREADS BEGAN TO SEPARATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT TIRE SHOP WHERE IT WAS DIAGNOSED THAT THE TIRES NEEDED TO BE REPLACED. THE TIRE MANUFACTURER INFORMED THE CONTACT THAT THE TIRES WERE MADE TO LAST BETWEEN 2,500-30,000 MILES. NO FURTHER ASSISTANCE WAS PROVIDED. THE DOT NUMBER WAS UNKNOWN. THE TIRE AND VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 28,100.

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. ON SEVERAL OCCASIONS, WHILE DRIVING 40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE PASSING GEAR FAILED TO ACCELERATE. WHILE THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE WAS STOPPED, THE ENGINE CONTINUED TO REV AT A RAPID SPEED. THE CONTACT HAD TO KEEP PUMPING THE BRAKE PEDAL. ALSO, THE ELECTRONIC THROTTLE CONTROL INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

TL* THE CONTACT OWNED A 2016 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT CRASHED INTO A TREE TO AVOID CRASHING INTO ANOTHER VEHICLE. THE SIDE CURTAIN AIR BAGS DEPLOYED, BUT THE DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED NECK AND BACK PAIN, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO CEDAR BLUFF TOWING COMPANY OF KNOXVILLE, TENNESSEE. CHRYSLER DODGE JEEP OF LENOIR CITY, TENNESSEE WAS CONTACTED BY EMAIL ABOUT THE CRASH. THE MANUFACTURER WAS NOT MADE AWARE OF THE CRASH. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 42,000.

VEHICLE CONVERTED BY ELDORADO NATIONAL SALINA KANSAS. I HAVE A FLEET OF 530 MINIVANS CONVERTED NOW CALLED AMERIVAN. WE HAVE HAD FUEL LEAK COMPLAINTS THAT GENERATED NHTSA RECALL 16V222. THE VEHICLE ON THIS COMPLAINT BLEW A FUEL LINE OFF THE VEHICLE ABOVE THE CATALYTIC CONVERTER. REPAIRS OUTLINED IN 16V222 HAVE NOT FIXED THE PROBLEM. THE NEW FAILURE HAPPENED JUNE 22 2017. THE VEHICLE WAS BUILT AFTER THE RELEASE OF 16V222. THE VEHICLE WAS DRIVING DOWN A STREET ON LOS ANGELES WITH PASSENGERS ON BOARD LOST POWER. TRIED TO RESTART A PUDDLE OF FUEL WAS UNDER THE VEHICLE. DRIVER CALLED FOR A TOW. THIS VEHICLE AND MANY OTHERS IN MY FLEET WERE BUILT AFTER 16V222. ELDORADO NATIONAL BUILDS MANY OF THESE LOW FLOOR VEHICLES FOR THE DISABLED COMMUNITY, FURTHER ACTION NEEDS TO BE TAKEN TO REMEDY THE PROBLEM TO INCLUDE RETROFITTING VEHICLES BACK TO 2011. THIS IS AN ON GOING PROBLEM WITH ELDORADO CONVERTED MINIVANS WE HAVE MANY I USED THE LAST MAJOR SAFETY RELATED FAILURE AS THE INCIDENT DATE.

VEHICLE AT 36500 MILES THE PASSENGER SIDE SLIDING DOOR BUZZING WHEN STARTING OR LOCKING VEHICLE. UPON VISITING THE LOCAL DODGE DEALERSHIP WAS INFORMED THAT THE DOOR ACTUATOR WAS DEFECTIVE AND WOULD COST APPROXIMATELY 300 TO 500 TO REPAIR. THE FULL DODGE WARRANTY ENDED AT 36000 MILES. THE DOOR WILL NOT LOCK. AUTOMATICALLY THIS IS A SERIOUS FLAW AND RISK TO OCCUPANT WHILE DRIVING IF THE DOORS ARE NOT VERIFIED MANUALLY LOCKED. THIS IS A RISK FOR CHILDREN, IN THE EVENT OF AN ACCIDENT, LOCATED IN THE CENTER SEATS OF THE VEHICLE WHILE OPERATING.

THE MIDDLE BENCH SEAT IS NOT WIDE ENOUGH TO SAFELY HOLD AN INFANT CAR SEAT EVEN THOUGH IT HAS A LATCH SYSTEM FOR THE CAR SEAT. THE INFANT CAR SEAT HANGS OFF THE SEAT AND IS NOT SAFELY SUPPORTED BY THE SEAT AN CHRYSLER HAS NO SAFE ALTERNATIVE TO FIX THE SAFETY ISSUE. ALSO SINCE IT'S A BENCH SEAT YOU CANNOT USE THE SEATBELT THAT CROSSES THE WALKWAY FOR ANY CAR SEAT BECAUSE THIS IS ALSO A SAFETY ISSUE THAT CHRYSLER DOES NOT HAVE A RESOLUTION FOR. THESE ISSUES ARE WHEN THE VEHICLE IS STATIONARY, AND IN MOTION ON ANY CITY STREET OR HIGHWAY, TURNING, OR TRAVELING STRAIGHT. CHRYSLER DOES NOT CARE IF PARENTS CAN SAFELY SECURE A CAR SEAT OF ANY KIND IN THEIR VEHICLES. INSTEAD THEY TELL YOU TO READ THE MANUAL FOR THE CAR SEAT AND FOR THE VEHICLE YOU PURCHASED AND THAT'S IT.

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. UPON ATTEMPTING TO OPEN THE VEHICLE'S SLIDING DOORS, THE SLIDING DOOR ON THE DRIVER'S SIDE FAILED TO OPEN. THE PASSENGER SIDE SLIDING DOOR FAILED TO LOCK AND MADE A LOUD BUZZING NOISE WHEN THE CONTACT ATTEMPTED TO LOCK THE DOOR. THE VEHICLE WAS TAKEN TO NAPLETON ELLWOOD CITY CHRYSLER DODGE JEEP RAM (1000 LAWRENCE AVE, ELLWOOD CITY, PA 16117) WHERE IT WAS DIAGNOSED THAT THE LOCKS ON BOTH SLIDING DOORS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THEY COULD NOT ASSIST DUE TO THE EXTENDED USE OF THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

DRIVING ON THE INTERSTATE, HAD TO APPLY BRAKES HARD, THEN HAD TO PUMP THE EXCELLERATOR AND THEN FLOORE IT TO GET GAS TO ENGINE TO RESUME MOMENTUM. AFTER THAT IT DOES IT DOES THIS INTERMEDIATELY, MAYBE FOR QUITE AWHILE THE SAME DAY AND NOT AGAIN FOR WEEKS. THE CHECK ENGINE LIGHT DOES NOT COME ON AND THERE ARE TIMES THAT THE RPM'S HAVE JUMPED UP TO 4 AND ALMOST 5, THE ENGINE SOUNDS LIKE A RACE CAR AND LITTLE MOVEMENT AND THEN QUICKLY LUNGES FORWARD, AT OTHER SOUNDS LIKE IT HAS SHIFTED AND YOU STILL HAVE NOT INCREASED IN SPEED. THE DEALERSHIP KEPT THIS VECHILE OVER A WEEK AND THEY HAD NO PROBLEMS. ANOTHER DATE IT WAS DOING THIS WAS ON AN EXIT RAMP FROM THE INTERSTATE IN CREEPING, STOP AND GO TRAFFIC. TAKEN STRAIGHT TO DEALERSHIP FROM THERE ACTING UP ALL THE WAY. VECHILE WAS NOT SHUT OFF WHEN REP FROM SERVICE DEPARTMENT WENT AS PASSENGER THERE WERE NO PROBLEMS.

THE 2016 DODGE GRAND CARAVAN WAS THE DIRECT CAUSE OF INJURY DURING APPROPRIATE AND EXPECTED USE OF THE VEHICLE. THE VEHICLE DID NOT MALFUNCTION. I WAS SITTING IN THE MIDDLE LEFT PASSENGER'S SEAT WHILE THE VEHICLE WAS IN PARK. I WAS NOT WEARING A SEATBELT BECAUSE THE VEHICLE WAS OFF AND IN A SAFE PARKING LOT. I ATTEMPTED TO ENGAGE THE RECLINING FUNCTION OF THE SEAT. THE SEAT FLEW FORWARD WITH EXTRAORDINARY FORCE UPON ENGAGING THE RECLINER LEVER. THE SEATS HAVE STOW-N-GO, A MECHANICAL FEATURE THAT FOLDS THE SEAT INTO THE FLOOR FOR STORAGE. THE LEVER TO ENGAGE STOW-N-GO AND THE LEVER TO ENGAGE RECLINE ARE THE SAME LEVER, AND THERE IS NO WARNING SIGN ON THE SEAT, IN THE VEHICLE, OR IN THE OWNER'S MANUAL. THE HEADREST FOLDED FORWARD, STRIKING ME IN THE BACK OF THE HEAD AND NECK, AND THE SEAT STRUCK MY BACK. I RECEIVED A CONCUSSION, WHIPLASH, AND PERMANENT HEARING DAMAGE AND TINNITUS DUE TO THE IMPACT. MEDICAL TREATMENT IS ONGOING TO DETERMINE SEVERITY OF COMPRESSED NERVES AND DAMAGE TO BONE, WITH SYMPTOMS PERSISTING FIVE MONTHS AFTER AND ARE CONSIDERED TO CONTINUE PERSISTING FOR MONTHS BY MEDICAL PROFESSIONALS BECAUSE OF THE TRAUMA DIRECTLY CAUSED BY THE VEHICLE.

THIS VEHICLE WAS PURCHASED WITH LESS THAN 2K MILES ON IT AND IN THE MONTH TIMEFRAME I HAVE HAD IT, IT HAS STALLED 3 TIMES ON ME. ONCE WHILE DRIVING ON A BUSY ROAD AND TWICE IN MY DRIVEWAY. THE TIME ON THE BUSY ROAD WAS WHEN I WAS KEEPING UP WITH TRAFFIC AT ABOUT 40 MILES PER HOUR. THE SECOND AND THIRD TIME WAS WHEN I WAS IN MY DRIVEWAY AND I HAD NO SOONER STARTED THE VAN THAT IT SHUT OFF IMMEDIATELY. BOTH INSTANCES I HAVE HAD 1/4 TANK OF GAS. WHEN TOWED TO DEALER, NO CODES CAME ON SO I WAS TOLD THERE WAS NO WAY TO DETERMINE WHAT WENT WRONG WITH VEHICLE.

2016 DODGE CARAVAN ONLY 14000, MILE. DRIVING APPROXIMATELY 40 TO 45 MILES PER HOUR ON THE HIGHWAY. HOOD LATCH BOLTS ( ONLY TWO ) CAME FULLY OUT ,ALLOWING THE HOOD TO OPEN , SMASHING INTO THE WIND SHIELD , MAKING IT IMPOSSIBLE TO SEE AHEAD DUE TO THE HOOD BLOCKING THE VIEW.

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE HOOD OPENED WITHOUT WARNING AND CAUSED THE WINDSHIELD TO SHATTER. THE DRIVER SUSTAINED CUTS THAT DID NOT REQUIRE MEDICAL ATTENTION. THE POLICE WAS NOTIFIED, BUT THE CONTACT WAS UNSURE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS ABLE TO BE DRIVEN HOME ONCE THE HOOD WAS TIED DOWN WITH ROPES. THE CONTACT INSPECTED THE HOOD AND NOTICED THAT THE HOOD BRACKETS ON BOTH SIDES WERE MISSING BOLTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,100.

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE FRONT DRIVER SIDE WHEEL HAD BECOME BENT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE FRONT BEARING HAD FAILED CAUSING DAMAGE TO THE FRONT AXLE. THE CONTACT INDICATED THAT THE DAMAGE HAD OCCURRED WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED AT VARIOUS SPEEDS, IT WENT TO THE FLOORBOARD THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,900. UPDATED 05/31/17*LJ *CN

BEGINNING ON 1/7/2017, 1) THE CHECK ENGINE LIGHT WENT ON WHILE MY WIFE WAS DRIVING ON THE SOB (135). 2) DODGE GRAND CARAVAN 2016 SHAKES (BUCKS) BETWEEN 25 MPH - 30 MPH. TODAY, 1/8/2017 1) I WOKE TO THE CHECK ENGINE LIGHT ON 2) DODGE GRAND CARAVAN 2016 SHAKES (BUCKS) BETWEEN 25 MPH - 30 MPH. 3) I CALLED CHRYSLER (1-800-853-1403) AT 11:11 AM 4) CHRYSLER SAYS MY VIN IS NOT PART OF (DODGE GRAND CARAVAN 2016) RECALL 5) I TOLD CHRYSLER I WILL RIDE THAT BUCKING DODGE GRAND CARAVAN 2016 ALL THE WAY TO CHRYSLER'S DEALER. *TR

VEHICLE HAS POOR TRACTION AND IS PRONE TO SLIPPING IN WINTER SNOW CONDITIONS. WHILE DRIVING AS WELL AS WHEN PICKING UP SPEED AT INTERSECTIONS THE VEHICLE IS PRONE TO SLIDING AND HAS POOR TRACTION WHEN ACCELERATING.

PURCHASED THIS BRAND NEW SEVERAL MONTHS AGO. DROVE 8,000 MILES TO AND FROM WORK. TWICE WITHIN THE PAST WEEK THE VAN HAS COMPLETELY JUST TURNED OFF ON THE HIGHWAY. I HAVE NO IDEA WHY. I WAS JUST DRIVING DOWN THE HIGHWAY AND THE VAN JUST TURNED OFF. IT'S AS IF SOMEONE WERE TO GRAB THE KEYS AND TURN IT OFF. I PUT IT IN NEUTRAL AND RESTARTED AND KEPT DRIVING. FORTUNATELY, I WAS QUICK ENOUGH AND MY CHILDREN AND I WERE SAFE.

WHEN THE OUTSIDE TEMPERATURE IS 85-90 DEGREES, OUR VAN HAS A COMPUTER GLITCH. IT HAS OCCURRED BOTH WHEN FIRST STARTING THE ENGINE OR GOING DOWN THE ROAD. IT HAS HAPPENED SEVERAL TIMES BEGINNING JULY 2016. THE WIPERS COME ON AND CANNOT BE TURNED OFF. THERE ARE NO GAGES ON THE DASH AND THE DISPLAY READS "NO BUS." THE TURN SIGNALS AND BRAKE LIGHTS DO NOT WORK. THERE IS NO RADIO, A/C OR HEATER, AND SOME OF THE WINDOWS WON'T WORK. WE ARE NOT ABLE TO TELL HOW FAST WE ARE GOING WITH NO GAGES. THIS PROBLEM DID HAPPEN ONE TIME AS WE WERE GOING 75 MPH DOWN THE INTERSTATE. IT WAS TRULY AN UNSAFE SITUATION WITH NO TURN SIGNALS AND BRAKE LIGHTS AND NO WAY TO KNOW OUR ACTUAL SPEED. THIS LASTED FOR ABOUT 40 MILES UNTIL THE OUTSIDE TEMPERATURE DROPPED. WE HAVE HAD THE VEHICLE TO THE DEALER 6 TIMES FOR A TOTAL OF OVER 40 DAYS IN THE LAST THREE MONTHS. THEY WERE ABLE TO DUPLICATE THE ERROR ONE TIME FOR ABOUT 20 SECONDS BUT THE PROBLEM RESOLVED BEFORE THE TECH COULD GET THE SCANNER HOOKED UP. THE TIPM AND ANOTHER MODULE HAVE BEEN REPLACED BUT THE PROBLEM CONTINUES TO OCCUR. CHRYSLER CUSTOMER CARE HAS CLOSED OUR CLAIM, SAYING THAT BECAUSE THEY CANNOT DUPLICATE THE PROBLEM NOW THAT THE WEATHER IS COOLER, THEY CANNOT DO ANY MORE. OUR CONCERN IS THAT THE PROBLEM WILL ARISE AGAIN WHEN THE WEATHER WARMS UP NEXT SUMMER.

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE KEY WOULD NOT TURN OVER TO START THE VEHICLE. IN ADDITION, THE INSTRUMENT CLUSTER SHORTED OUT AND ALL THE GAUGES AND WARNING INDICATORS RANDOMLY FLICKERED. LASTLY, THE VEHICLE RANDOMLY STALLED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSAXLE OIL PUMP NEEDED TO BE REPLACED AND THAT THEY WOULD FURTHER DIAGNOSE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

THE VEHICLE'S REAR PASSENGER SLIDING DOOR WILL NOT UNLOCK EITHER FROM THE FOB OR FROM THE OUTSIDE OF THE VEHICLE. THIS VERY WELL COULD CAUSE A SAFETY CONCERN.

WHILE DRIVING ON INTERSTATE RPMS BEGAN JUMPING TO 5 AND 6 AND THE CAR WAS JERKING. PULLED OVER AND NOTICED TRANSMISSION FLUID LEAKING. THERE WAS NO DAMAGE TO THE VEHICLE TO CAUSE THIS. WE HAVE HAD THE CAR 3 WEEKS AND HAVEN'T EVEN MADE A PAYMENT YET BECAUSE IT IS BRAND NEW. I'VE FOUND RESEARCH WHERE OTHER DODGE CARAVANS ARE HAVING TRANSMISSION ISSUES AND THEY ARE BEING RECALLED.

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING 35 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CONTACT WAS UNSURE ABOUT WHAT PART NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V461000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

7.5K MILES ON VEHICLE, MOVING FROM A PARKING SPOT THE ESC LIGHT CAME ON, THEN THE RACK AND PINION COMPLETELY SNAPPED. THE VEHICLE IS INOPERABLE. HAD MY FAMILY AND MYSELF BEEN ON THE HIGHWAY AND THIS HAPPENED WOULD'VE RESULTED IN SERIOUS INJURY OR DEATH.

I WAS DRIVING AT 2 OR 3 MPH IN HEAVY TRAFFIC ON A CITY STREET AND THE CAR ACCELERATED WHEN I TOUCHED THE BRAKE. PRESSURE ON THE BRAKE PEDAL WOULD NOT STOP THE VEHICLE AND IT CRASHED INTO THE CAR AHEAD, PUSHING IT INTO THE SECOND CAR AHEAD. EVENTUALLY THE RPMS DROPPED AFTER THE COLLISION. FAULT CODE SHOWED HEADLAMP MODULE (TIPM)