Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. AFTER THE VEHICLE WAS PARKED, THE REAR DRIVER'S SIDE SLIDING DOOR FAILED TO OPEN. THE CONTACT STATED THAT THE FAILURE RECURRED ONCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
I OWN A 2016 DODGE CARAVAN AND THE DRIVERS SIDE SLIDING DOOR LOCK IS STUCK BETWEEN THE LOCK AND UNLOCK MAKING THE DOOR UNABLE TO BE OPENED. IT WAS TAKEN TO THE DEALERSHIP AND I WAS TOLD THE DOOR LOCK OR LACK WOULD NEED TO BE REPLACED AND THE REPAIR WOULD COST $900 (AND DUE TO MILEAGE WAS NOT COVERED NOW BY THE WARRANTY). THE DOOR IS STILL UNABLE TO BE USED AND CAUSES A SERIOUS SAFETY CONCERN IF IN AN ACCIDENT DUE TO INABILITY TO GET OUT OF THE VEHICLE ON THAT SIDE. WHEN THE DEFECT WAS IDENTIFIED THE VEHICLE WAS PARKED AND HAS BEEN OVERNIGHT. I ATTEMPTED TO USE SLIDING DOOR CONTROL ON KEY FOB WHICH DIDN'T WORK AND SO ATTEMPTED TO UNLOCK DOOR WITH KEY FOB TO OPEN IT MANUALLY AND THAT DIDN'T WORK EITHER. I GOT INSIDE THE VEHICLE AND ATTEMPTED TO UNLOCK THE DOOR MANUALLY AND THAT WAS UNSUCCESSFUL. ADDITIONALLY, SLIDING DOOR CONTROL ON FRONT CEILING (ALLOWS DRIVER TO OPEN AND SHUT BOTH SLIDING DOORS) ATTEMPTED TO BE USED AND WAS ALSO UNSUCCESSFUL. THIS APPEARS TO BE A PROBLEM THAT MULTIPLE DODGE CARAVAN OWNERS ARE EXPERIENCING AND NEEDS TO BE ADDRESSED ASAP.
ABOUT 3700 MILES THE A/C STOPPED BLOWING COLD AIR. VEHICLE EQUIPPED WITH R134A. PUT MY GAUGES ON VEHICLE WAY LOW ADD SOME STOP LEAK W/LEAK DETECTOR. FOUND THAT THE VALVE IN REAR A/C LEAKING. AROUND SAME TIME DRIVER REAR SLIDING DOOR STOPPED UNLOCKING AND OPENING, THE CHILD LOCK LEVER MOVED BY ITSELF. SO I MOVED IT BACK TO DISABLE AND THAT WORKED FOR ABOUT A WEAK. THEN IT STARTED TO MAKE A NOISE LIKE GEARS WERE JAMMED OR RUBBING TOGETHER AND THEN IT JUST STOPPED. DORR REMAINS UNLOCKED NOW W/NO SOUND FROM ACTUATOR. TRANSMISSION SEEMS TO SLIP AND LOSE POWER.
APPROXIMATELY 1 WEEK AGO MY REAR DRIVER SLIDING DOOR BECAME STUCK. UPON SEARCHING ONLINE FOR A FIX I FOUND WHAT APPEARED TO BE HUNDREDS, IF NOT THOUSANDS OF PEOPLE WITH THE SAME PROBLEM. I ATTEMPTED EVERY THING WE COULD THINK OF. TRYING TO OPEN OR UNLOCK THE DOOR VIA MANUALLY, VIA KEY FOB, AND VIA INTERIOR BUTTONS. NOTHING WILL OPEN THIS DOOR. IT IS STUCK AND CANNOT BECOME OPENED OR UNLOCKED. MY DAUGHTER HAS A DISABILITY AND SITS ON THIS SIDE. THIS IS A SERIOUS SAFETY ISSUE THAT DODGE NEEDS TO ADDRESS. DOES MY DAUGHTER HAVE TO DIE BY BEING TRAPPED IN THE VAN BEFORE DODGE DOES SOMETHING? THIS ISN'T A NEW PROBLEM AND IS AFFECT MULTIPLE DODGE VEHICLES.
THE VEHICLE WOULD NOT START. AND AS A RESULT I HAD TO HAVE IT TOWED TO RICK HARTMAN IN ABERDEEN, WA. WHEN THE VEHICLE ARRIVED IT STILL WOULD NOT START AND SO IT JUST SAT THERE. THE NEXT DAY, THEY ATTEMPTED TO START IT WHICH IT DID. BUT NO CODES CAME UP. MY ATTEMPTS TO GET HELP FROM DODGE HAVE COME UP A ZERO. THEY OPENED A CASE FOR ME AND STATED THAT SOMEONE NAMED AMBER WOULD GET AHOLD OF ME IN 1-2 DAYS. THAT DID NOT HAPPEN. NO LOANER WAS OFFERED. AND IT IS STILL SITTING THERE A WEEK AND A HALF LATER WITH NO ACTION.
2016 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARD TO TRANSMISSION FAILURE. *AS *TR
DRIVER SIDE SLIDING DOOR JAM, DO NOT LOCK OR UNLOCK ELECTRONICALLY OR MANUAL
WHILE IN MY DRIVEWAY (VEHICLE WAS STATIONARY), I ATTEMPTED TO OPEN THE DRIVER SIDE SLIDING DOOR. THE DOOR WAS NOT WORKING MANUALLY OR ELECTRONICALLY. DASHBOARD SCREEN SAID UNLOCK DOOR TO OPERATE, BUT THE DOOR IS STUCK IN LOCK.
NOT SURE ABOUT THE MILEAGE AS TO WHEN THIS HAPPENED (SINCE I AM NOT CURRENTLY IN MY CAR) 1THE CAR HAD BEEN PARKED AT HOME BEFORE ATTEMPTING TO UNLOCK THE DOOR, WHEN THE SLIDING DOOR (DRIVERS SIDE) MADE A "BUZZING" SOUND AND NOW THE DOOR WON'T UNLOCK. WE HAVE TRIED TO GET THE DOOR OPEN BY MANUALLY MOVING THE LOCKING SWITCH AND IT JUST DOESN'T MOVE. WE ARE CURRENTLY ONLY ABLE TO USE THE PASSENGERS SIDE SLIDING DOOR.
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR FAILED TO UNLOCK ELECTRONICALLY. THE FAILURE PROGRESSED WITHOUT WARNING. AUTONATION CHRYSLER DODGE JEEP RAM SOUTH COLUMBUS (2201 VICTORY DR, COLUMBUS, GA 31901, (706) 522-2089) WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
PASSENGER SIDE AIR VENTS BLOW ONLY HOT AIR ON VENT AND AIR CONDITIONER SETTINGS WITH THE DIAL ON COLD. THE DRIVER'S SIDE WORKS FINE.
PASSENGER SIDE REAR POWER SLIDING DOOR IS LOCKED SHUT. IT WILL NOT UNLOCK MANUALLY OR VIA KEY OR INTERIOR UNLOCKING BUTTON. THERE IS NO WAY TO OPEN THIS DOOR. THIS IS A SAFETY CONCERN; IF ANYTHING WERE TO HAPPEN TO REQUIRE THIS DOOR TO BE USED AS AN EMERGENCY EXIT, THERE WOULD BE NO WAY TO GET THE PASSENGERS OUT OF THE VEHICLE.
ERROR CODE P076A -- DRIVE SOLENOID CIRCUIT SHORT OR OPEN WIRE. TRANSMISSION STUCK IN FIRST GEAR, GEAR SHIFT INDICATOR ON DASH (DIGIT) NOT LIT , AS AN INDICATOR OF THE FAILURE ALSO. CHECK ENGINE LIGHT ON DRIVE TO GARAGE WAS NORMAL FREEWAY TRAFFIC. I RECALL A LITTLE ROUGHNESS IN THE SHIFTING/ENGAGING AS I BACKED INTO THE SPOT TO PARK WHEN I ARRIVED. WHEN I PULLED OUT OF THE SPACE (FORWARD) THE TRANSMISSION WAS LOCKED IN FIRST GEAR. DROVE HOME AT 15 MPH ABOUT 7 MILES DISTANCE. I AM THE ORIGINAL OWNER, PURCHASED FROM THE DEALERSHIP. CONTACT INFORMATION HAS NEVER CHANGED, I GET LOTS OF MAIL FROM THE DEALERSHIP, BUT HAVE NEVER BEEN CONTACTED FOR ANY RECALLS ( THERE HAVE BEEN 7) I HAVE NEVER RECEIVED ANY NOTIFICATION (FOR INSTANCE -- RECALL S37 FROM JUNE 2016 HAS NEVER BEEN MENTIONED AND IS STILL NOT REMEDIED). THE VEHICLE HAS BEEN TO THE DEALERSHIP FOR SERVICE MULTIPLE TIMES SINCE S37 WAS ISSUED.
THE PASSENGER SIDE SLIDING DOOR AUTOMATICALLY LOCKED WHILE I WAS DRIVING AS IT SHOULD. HOWEVER ONCE THE LOCK ENGAGED, IT WOULD NOT UNLOCK AND THE DOOR BECAME INOPERABLE FROM BOTH THE INSIDE AND THE OUTSIDE. THIS IS INCREDIBLY DANGEROUS, BECAUSE IF THERE WAS AN EMERGENCY I OR FIRST RESPONDERS COULD NOT QUICKLY GET TO MY SON, ESPECIALLY IF THE OTHER DOOR WERE TO FAIL IN THE SAME WAY.
PASSENGER SLIDING DOOR LOCKED SHUT. WILL NOT OPEN AUTOMATICALLY OR MANUALLY.
DRIVER SIDE SLIDING DOOR WILL UNLOCK WITH THE KEY FOB, NOR MANUALLY, IT WILL NOT OPEN AT ALL THERE IS NO WAY TO GET OUT OTHER THAN THE PASSENGER SIDE. THIS IS A DEFECT AN SHOULD COVERED. IT IS ALSO A SAFETY HAZARD.
WHEN THE CAR WAS AT APPROXIMATELY 20,000 MILES, THE DRIVER SIDE SLIDING BACK DOOR STOPPED OPENING. IT APPEARED TO BE STUCK BETWEEN LOCK AND UNLOCK. IT IS UNABLE TO BE UNLOCKED WITH ANY AMOUNT OF FORCE, WHICH RENDERED IT UNOPENABLE FROM BOTH THE INSIDE AND OUTSIDE OF THE CAR. IT IS A SAFETY HAZARD WHICH WOULD PREVENT EMERGENCY SERVICES FROM GETTING TO THE PASSENGER IN THE EVENT OF A CRASH OR ROLLOVER. IT RENDERS A MAIN EXIT USELESS IN THE EVENT OF AN EMERGENCY.
I BOUGHT A 2016 DODGE GRAND CARAVAN WITH 77,438 MILES. THE VEHICLE RAN GREAT TILL THE END OF NOVEMBER 2018. AT WHICH TIME WE STARTED HAVING MAJOR ISSUES. 1ST THE VEHICLE WILL SELF ACCELERATE WITH TO EXCESSIVE SPEEDS OVER 80 MPH WITH NO ASSISTANCE. YOU HAVE TO HOLD THE BREAK TO KEEP IT UNDER CONTROL. 2ND YOU CAN TAKE THE KEY OUT OF THE IGNITION, CLOSE THE DOOR AND THE CAR CONTINUE TO RUN. 3RD WHEN STARTING THE VAN THE TRANSMISSION GOES INTO LIMP MODE NOT ALLOWING YOU TO SHIFT THE CAR TO REVERSE OR DRIVE. TO RELEASE THE YOU HAVE TO HIT THE SAFETY OVERRIDE SWITCH PLACE THE VAN IN GEAR AND THEN YOU ARE ONLY ABLE TO DRIVE TO THE SPEED OF 30 MPH. WE HAVE TAKEN THIS VAN TO THE SHOP THAT DRIVE TIME WARRANTY COMPANY DIRECTED US TO WHICH WAS PEP BOYS. THEY WERE NOT ABLE TO DO THE WORK THE VEHICLE NEEDED BUT STILL CHARGES US $50. DRIVE TIME SAID WE WOULD BE REIMBURSE FOR BUT NEVER HAPPENED. THEN DRIVE TIME DIRECTED US TO TAKE THE CAR TO MEINEKE THE DIAGNOSED THE VEHICLE WE PAID THE DEDUCTIBLE $100. DROVE THE VAN HOME 1 WEEK LATER IT WAS BACK AT MEINEKE TO BE REPAIRED AGAIN. MEINEKE ADVISED THAT THE PART THAT WAS UNDER WARRANTY CAUSE SEVER DAMAGE TO OTHER COMPONENTS OF THE VAN. DRIVE TIME AUTHORIZED THE WORK. WE WENT TO PICK UP THE VAN AS IT WAS COMPLETED MEINEKE ADVISED US IT WOULD BE $2700 FOR THE REPAIRS AS DRIVE TIME WAS NOT PAYING FOR IT. WE CONTACTED DRIVE TIME ON THIS THEY ADVISED US TO PICK THE VAN UP AND NOT TO PAY MEINEKE ANYTHING. SO WE WENT ROUND AND ROUND WITH DRIVE TIME AND
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 70 MPH, THE TRANSMISSION SHIFTED INTO NEUTRAL ON ITS OWN AND THE RPMS INCREASED TO 7,000. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND SHUT OFF. THE VEHICLE WAS RESTARTED AND DRIVEN TO WILDE CHRYSLER JEEP DODGE RAM SOUTH STREET (262-544-5400, LOCATED AT 1710 WI-164, WAUKESHA, WI 53186) WHERE THE TECHNICIAN UPDATED THE COMPUTER AND STATED THAT THERE WERE NO OTHER FAILURES WITH THE VEHICLE. THE MANUFACTURER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 134,000.
AFTER ONLY 27,000 MILES THE SLIDING DOOR ON THE DRIVERS SIDE WILL NOT UNLOCK/OPEN BY ANY MEANS LEAVING IT IMPOSSIBLE TO GET OUT OF THE BACK IN CASE OFF AN EMERGENCY. ALSO THE PASSENGER SIDE SLIDING DOOR WILL NOT LOCK EVEN WHILE DRIVING WHICH MEANS SOMEONE COULD OPEN IT WHILE THE CAR IS MOVING AND FALL OUT. I BELIEVE DODGE HAS INSTALLED A BATCH OF BAD ACTUATORS FOR THESE DOORS. SEARCHING THE INTERNET I HAVE FOUND THIS IS HAPPENING A LOT.
SHORTLY AFTER GETTING MY VAN I FELT THAT IT DID NOT HANDLE PROPERLY. I EXPERIECED HYDRO PLANNING WHEN BRAND NEW TO ME. TRACKING UPON ACCELERATION WAS PORE. VERY POOR TRACKING AT ACCELERATION GOING INTO A TURN AT START UP SPEED. I CALLED CHRYSLER AND THEY SAID THERE HAD BEEN NO COMPLAINTS TO DATE. BY SUGGESTION, I PAID $100 FOR AN ALIGNMENT. THE ALIGNMENT DID NOT HELP WITH THIS MATTER. ANY TYPE OF PRECIPITATION AFFECTS THE TRACKING OF THE VEHICLE. ANY PAINTED LINES ON THE ROAD AFFECT TRACTION. IT SEEMS THAT THE TRACTION CONTROL IS THE PROBLEM, OR MAYBE THE YOKOHAMA AVID TIRES ARE THE PROBLEM. WHEN I ACCELERATE IN ANY GIVEN SITUATION MY TIRES WILL SPIN OR TRACTION CONTROL SLIPS BACK AND FORTH AS I CROSS OVER ANY REFLECTIVE SURFACES (LINES ON ROAD, OR STOP STRIPS, OR CROSSWALKS). I HAVE HAD TO LEARN TO STOP ON ROAD SURFACE, PRIOR TO CROSSING ANY DIFFERENTIATED SURFACES. RIGHT TURN ON RED IS MOSTLY FORBIDDEN, AS I MAY SPIN MY WAY OUT IN FRONT OF FASTER MOVING TRAFFIC. THIS VAN NOW HAS 24,000 MILES ON IT, AND THE TIRES NEED REPLACED FROM THE SPIN IN ACCELERATION.. AT 2 1/2 YEARS OLD, I AM CONCERNED ENOUGH TO TRADE FOR A DIFFERENT MAKE. I HAVE OWNED A 1992 DODGE CARAVAN, A 2007 TOWN & COUNTRY, AND NOW THIS 2016 DODGE CARAVAN. MY FRIEND WHO WORKS FOR THE STATE OF PENNSYLVANIA, HAS TO USE A NEW DODGE CARAVAN, ON OCCASION, OUT OF THEIR FLEET , HE TOO AGREED THAT TRACKING WAS AN ISSUE WTH THE VAN GOING STRAIGHT DOWN THE ROAD. I FIND IT VERY HARD TO BELIEVE THAT I AM ONE OF TWO PEOPLE T
BOUGHT THE CAR USED WITH 35,982 MILES. A YEAR AFTER I PURCHASED THE VAN MY CHECK ENGINE LIGHT CAME ON. CHANGED THE OIL AND SPARK PLUGS. THE LIGHT STAYED ON AND CONTINUED TO RUN ROUGH. WE CONTACTED DODGE MULTIPLE TIMES TO BE TOLD MY CAR WASN'T UNDER WARRANTY. WE TOOK MY CAR TO BE PUT ON THE COMPUTER AND FOUND A FEW SMALL ISSUES. I BOUGHT A FEW PARTS FROM DODGE AND AGAIN TALKED TO THEM ABOUT THE WARRANTY. WAS TOLD IT STOPPED AT 30,000 MILES. TOOK MY CAR BACK TO THE MECHANIC AND WAS TOLD I HAVE LOW COMPRESSION IN CYLINDER TWO. I CALLED DODGE TO FIND OUT HOW MUCH THEY WOULD CHARGE ME TO FIX IT. TO FIND OUT MY CAR WAS UNDER WARRANTY AND I HAD JUST WENT OVER THE MILEAGE OF 60,000. SO I WAS LIED TO AND MY CAR IS STILL MESSED UP. I HAVE READ OVER AND OVER ABOUT THE MOTORS HAVING ISSUES AND NOTHING IS BEING DONE!!!!
WHEN VEHICLE IS PARKED, SIDE DOOR CEASES TO FUNCTION AND WILL NEITHER UNLOCK OR OPEN. HAS HAPPENED TO BOTH PASSENGERS DOORS AND IS EXTREMELY DANGEROUS AS IT IS IMPOSSIBLE TO EXIT THE CAR THROUGH THE PASSENGER SPACE AT ANY TIME.
MY 2016 DODGE GRAND CARAVAN BLOWS ONLY HOT AIR ON PASSENGER SIDE. I TRIED TO TURN AC ON AND FOUND DRIVER SIDE IS BLOWING COLD AIR BUT PASSENGER SIDE IS STILL BLOWING HOT AIR. SHOULD THIS BE A RECALL?
PASSENGER SIDE BACK SLIDING DOOR, THE LOCK IS STUCK. UNABLE TO UNLOCK EITHER MANUALLY OR WITH POWER LOCKS. *DT *DT *TR *DT CONSUMER STATED VAN WAS NOT REPAIRED AND NO LONGER HAS THE VAN.*JB
DRIVER SIDE SLIDING DOOR REMAINS LOCKED SHUT. UNABLE TO OPEN
THE PASSENGER SIDE REAR DOOR LOCK ACTUATOR FAILED CAUSING THE DOOR LOCKS TO GET STUCK IN THE LOCK POSITION. THE DOOR LOCK WILL NOT MOVE TO THE UNLOCK POSITION AND THE DOOR WILL NOT OPEN. THIS HAPPENS ON THE STREET WHILE DRIVING AND PASSENGERS HAD TO EXIT THE VEHICLE FROM ANOTHER DOOR. THIS IS EXTREMELY DANGEROUS AS IF I HAD AN ACCIDENT NO ONE WOULD BE ABLE TO ESCAPE FROM THAT DOOR. LOOKING ONLINE IT APPEARS THIS IS COMMON WITH THIS MODEL.
MY REAR SLIDING DOOR'S ACTUATOR HAS GONE OUT ON THE DRIVER'S SIDE. THIS WAS NOTICED WHEN I PULLED INTO MY DRIVEWAY AND ATTEMPTED TO LET MY CHILDREN OUT OF THE CAR, SO IT WAS TURNED OFF. THE DOOR IS STUCK IN "LOCK" AND WILL NOT OPEN. IT WILL NOT OPEN MANUALLY, OR WITH ANY OF THE AUTOMATIC BUTTONS. THIS IS AN EXTREME SAFETY HAZARD IN THE EVENT OF AN ACCIDENT TO MY 3 UNDERAGE CHILDREN, AND APPARENTLY HAS BEEN A PROBLEM FOR SEVERAL YEARS. I AM GOING TO REQUEST IN THIS DESCRIPTION THAT A RECALL FINALLY BE ISSUED BEFORE SOMEONE GETS HURT BECAUSE THEY ARE T-BONED ON ONE SIDE AND TRAPPED IN THE CAR.
THE DRIVER'S SIDE PASSENGER SLIDING DOOR IS PERMANENTLY LOCKED DUE TO A FAULTY ACTUATOR. THIS POSES A SERIOUS SAFETY ISSUE FOR THOSE RIDING IN THE BACK OF THE VAN, IF THE OTHER SLIDER IS DAMAGED, THE PASSENGERS COULD BECOME TRAPPED IN THE VEHICLE. IN RESEARCHING THIS PROBLEM I HAVE ENCOUNTER THOUSANDS OF OTHERS WITH THE SAME PROBABLY IN MODEL YEARS 2014-2017. THE POWER LOCKS WORK FINE, THEN SUDDENLY THE ONE SLIDER WILL NOT OPERATE. THIS IS AN EXPENSIVE REPAIR THAT SHOULD BE ISSUE A RECALL FOR SAFETY ISSUES. I HAVE CONTACTED DODGE CONCERNING THIS ISSUE, WITH NO RESPONSE.
I HAD SOMEONE RUN A REDLIGHT & HIT MY RIGHT SIDE QUARTER PANEL BEHIND THE TIRE JUST BEFORE THE DOOR. MY RIGHT HEADLIGHT LENSE WAS CRACKED IN THE PROCESS. THE BODY SHOP TOLD ME IT'S DEFECTIVE PRIOR TO YOUR ACCIDENT BECAUSE IT'S NOT EVEN SEALED. I WAS TOLD TO CHECK IF THERE'S A RECALL. WETHER IT IS OR NOT IT'S STILL THE FAULT OF CHRYSLER'S & I HAVE MOISTURE INSIDE IT NOW. IS THIS SOMETHING YOU WILL FIX FOR ME? CAN'T REMEMBER ACTUALL MILEAGE BUT FIFTY NINE THOUSAND SOMETHING. ALSO CAN'T REMEMBER EXACTLY WHAT DATE. NOVEMBER 2018
MY 2016 DODGE CARAVAN WAS PARKED IN MY DRIVEWAY OVERNIGHT. IN THE MORNING, THE DRIVER SIDE SLIDING DOOR WOULDN'T UNLOCK NEITHER MANUALLY OR WITH THE KEY FOB.
YESTERDAY, I WAS DRIVING STRAIGHT AHEAD AT 25MPH ON LEVEL CITY STREET WITH THE VEHICLE IN "DRIVE." SUDDENLY THE ENGINE ROARED AND REVVED UP BUT THE CAR DID NOT ACCELERATE - IT WAS AS IF THE TRANSMISSION HAD SOMEHOW SLIPPED INTO NEUTRAL. I TOOK MY FOOT OFF THE GAS, LET THE ENGINE SETTLE BACK, AND CAUTIOUSLY APPLIED POWER. THE CAR BEHAVED NORMALLY. HOWEVER, AFTER PARKING AND RUNNING SOME ERRANDS, THE SAME THING HAPPENED ON MY RETURN TRIP HOME. I HAVE NOT USED THE CAR SINCE.
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS AN ABNORMAL SOUND EMITTING FROM THE TRANSMISSION. WHILE MAKING A RIGHT TURN WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE FAILED TO RESPOND. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO SHIFT INTO GEAR. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION PUMP AND TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). A DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
TL* THE CONTACT OWNS A 2016 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE HESITATED AND THEN ACCELERATED RAPIDLY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO COURTESY CHRYSLER JEEP DODGE RAM TAMPA (9207 EAST ADAMO DRIVE, TAMPA, FL 33619, (813) 402-0841) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 57606717. THE FAILURE MILEAGE WAS 72,000. THE VIN WAS NOT AVAILABLE.
BEEN FOR REPAIR TWICE IN 3 MONTHS FIRST TIME SLIDING DOOR ON DRIVERS SIDE WOULD NOT UNLOCK .SECOND TIME SLIDING DOOR ON PASSENGER SIDE WON'T LOCK . I FEEL THESE ARE SAFETY ISSUES
THE VEHICLE IS 2 YEARS OLD I HAVE OWNED FOR 7 MONTHS. I START THE CAR IT WILL NOT GO INTO GEAR. I SHUT THE CAR OFF THE MOTOR KEEPS RUNNING. THEN IT WILL GO IN GEAR AND MOVE BY ITSELF.
THE ENGINE WON'T SHUT DOWN AFTER BEING DRIVEN. WHEN THE VEHICLE HAS BEEN PARKED, AND PUT INTO PARK, THEN TURN THE KEY OFF, THE VEHICLE IS STILL RUNNING. IT'LL RUN FOR SEVERAL MINUTES, THEN CUT OFF. I'VE TRIED TO PUT THE KEY BACK IN AND TURN IT ON AND THEN OFF, VAN STILL RUNS. I'VE UNHOOKED THE BATTERY TO SEE IF IT WOULD RESET ITSELF. THE PROBLEM STILL EXISTS
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TRANSMISSION FAILED WHILE TAKING OFF AFTER, STOPPING AT A DRIVE THRU RESTAURANT. THE CONTACT WOULD TURN OFF AND RESTART THE VEHICLE BUT IT MADE A GRINDING NOISE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER AND THE MANUFACTURER HAD NOT BEEN CONTACTED YET. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 67,000.
TL* THE CONTACT OWNS A 2016 DODGE CARAVAN. THE CONTACT STATED THAT THE REAR PASSENGER SLIDING DOOR WOULD NOT OPEN AND WAS STUCK ON LOCK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE DOOR WAS JAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 67,297.
MY DRIVER SIDE SLIDING DOOR WILL NOT OPEN. IT SEEMS TO BE AN ISSUE WITH SEVERAL OF THESE VANS WHEN I LOOKED UP A CORRECTION TO IT. IT SEEMS TO BE STUCK IN THE LOCK POSITION AND WONT OPEN MANUALLY OR WITH THE FOB. MY 11 MONTH OLD WAS IN THE VEHICLE AND I HAVE TO CLIMB THROUGH THE CAR TO GET TO HIM.
TRANSITION SHIFTS HARD.
TL* THE CONTACT OWNS A 2016 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 19 MPH, THE TRANSMISSION FAILED AND THE RPMS RAPIDLY INCREASED FROM 2 TO 6 RPMS INTERMITTENTLY. IN ADDITION, THE MANUAL TRANSMISSION WAS SHIFTED INTO FIRST GEAR AND RETURNED TO THE DRIVE POSITION WITHOUT WARNING. ROSEVILLE CHRYSLER JEEP DODGE RAM (2805 LONGLAKE ROAD, ROSEVILLE, MINNESOTA 55113, (651) 383-1433) DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
THE DRIVER'S SIDE REAR SLIDING PASSENGER DOOR IS PERMANENTLY LOCKED SHUT. EITHER FAULT ACTUATOR OR LOCKING MECHANISM. WILL NOT OPEN MANUALLY NOR WITH KEY FOB. PRESENTS DANGER ENTERING AND EXITING THE VEHICLE WITH KIDS IN CASE OF EMERGENCY. MANY CONSUMERS WITH SIMILAR ISSUES PER GOOGLE SEARCH OF SAME PROBLEM. APPEARS TO HAPPEN FREQUENTLY WHEN VEHICLES ARE JUST PAST MANUFACTURER WARRANTY. CAR WAS STATIONARY IN A PARKING LOT AND COULDN'T OPEN TO GET CHILD OUT. HAD TO CLIMB IN THROUGH THE BACK. I WILL BE FORCED TO HAVE DEALERSHIP FIX/REPLACE AS CAR IS TOO NEW FOR SECONDARY MARKET PART REPLACEMENT OR MECHANICS, AT A COST OF OVER $1100.
WITHOUT WARNING, THE DRIVER SIDE POWER SLIDING DOOR LOCKED AND WOULD NOT OPEN. THE DOOR WOULD NOT UNLOCK ELECTRICALLY OR MANUALLY. IF THERE HAD BEEN AN ACCIDENT THE PASSENGERS COULD POTENTIALLY BE TRAPPED IN THE VEHICLE. THE VAN WAS NOT MOVING WHEN THE DOOR FAILED. IT COST $1250 TO REPAIR/REPLACE THE MECHANISMS.
DRIVER'S SIDE SLIDING DOOR WILL NOT UNLOCK OR OPEN IN ANY WAY. IT CANNOT BE UNLOCKED WITH KEYFOB, ELECTRICAL UNLOCK BUTTON, OR MANUALLY PUSHING THE LOCK. THE DOOR CANNOT BE OPENED BY PULLING ON THE HANDLE (INSIDE OR OUTSIDE), PUSHING ON THE DOOR OPEN BUTTON NEXT TO INTERIOR HANDLE, OR PUSHING THE DOOR OPEN BUTTON ON CEILING CONTROL PANEL. DOOR IS ENTIRELY UNUSABLE. THE VEHICLE WAS PARKED IN THE GARAGE OVERNIGHT WITHOUT ANY INCIDENT OR INTERACTION TAKING PLACE. THE DOOR WORKED THE EVENING BEFORE, THEN DID NOT WORK IN THE MORNING.
WHEN I GOT HOME FROM WORK ON 09.30.18 AND PARKED WE NOTICED OIL LEAKING UNDERNEATH THE VAN. WHEN WE TOOK THE VAN TO OUR MECHANIC, BECAUSE IT WAS OVER 36,000 MILES, 36,208 MILES TO BE EXACT, HE DISCOVERED A CRACKED OIL FILTER HOUSING. HE LET US KNOW THAT IT WAS A PROBLEM HE HAD REPAIRED ON SEVERAL OTHER VANS JUST LIKE OURS. WHEN HE CALLED A DEALERSHIP TO GET A REPLACEMENT PART HE WAS TOLD THAT THE PART WAS BACK-ORDERED BECAUSE THE DEALERSHIP WAS OUT OF STOCK. THEY HAD ALSO HAD TO REPLACE MULTIPLE OIL FILTER HOUSINGS AND COULDN'T KEEP THE PART IN STOCK. OUR MECHANIC CALLED ALL OVER WASHINGTON STATE AND GOT THE SAME ANSWER FROM EVERY DEALERSHIP. HE FINALLY WENT ONLINE AND FOUND A REPLACEMENT PART. MY VAN WENT INTO THE SHOP ON 10.01.18 AND IS STILL THERE. THE PART WON'T BE DELIVERED UNTIL 10.09.18 SO I WILL HAVE BEEN WITHOUT A VEHICLE FOR OVER A WEEK. PLEASE START A CAMPAIGN/RECALL ON THIS PROBLEM. OUR MECHANIC ALSO SAID THAT UNFORTUNATELY THE REPLACEMENT PART IS EXACTLY THE SAME PART AS WHAT IS ALREADY ON THE VEHICLE, A PLASTIC PLASTIC HOUSING, AND THAT WHEN HE REPLACES IT THERE IS A CHANCE THAT IT WILL CRACK AGAIN. WE NEED A REPLACEMENT FOR THIS PART THAT WILL NOT CRACK AND NEED TO BE REPLACED AGAIN. THIS IS A DIFFICULT PART TO REPLACE AS IT REQUIRE REMOVING THE MANIFOLD TO GET TO IT, CONSEQUENTLY IT WILL COST ME OVER $600.00 TO GET IT FIXED!!
TL* THE CONTACT OWNED A 2016 DODGE CARAVAN. WHILE DRIVING 50 MPH, THE CONTACT STRUCK ANOTHER VEHICLE ON THE FRONT DRIVER'S SIDE FENDER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED NECK AND BACK INJURIES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO KAMA'AINA MOTORS (400 E KAWILLI ST, HILO, HI 96720, 888-808-5270), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED AND WENT TO THE CONTACT'S RESIDENCE WHERE IT WAS CONFIRMED THAT THE VEHICLE WAS A TOTAL LOSS. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000. *DT*JB
DRIVER SIDE SLIDING DOOR IS STUCK IN THE CLOSED AND LOCKED POSITION. WILL NOT UNLOCK MANUALLY OR BY POWER UNLOCK SWITCH. NO CAUSE OR SYMPTOMS OBSERVED BEFORE THE FAILURE. THERE WAS NO MISTREATMENT OF THE DOOR. WE ALWAYS USE THE AUTOMATIC POWER CLOSURE AND LATCHING. THIS IS A SAFETY ISSUE. PASSENGERS CAN BE TRAPPED INSIDE THE VAN IN AN ACCIDENT.
I PUT THE VAN IN PARK. GOT OUT TO WALK AROUND AND GET A CAR SEAT & THE VAN STARTED MOVING IN REVERSE (BACK UP CAMERA WAS NOT ON) SO I KNOW I PUT IT IN PARK. THE VAN HIT ANOTHER CAR BESIDE ME AND IF I WAS NOT ABLE TO STOP IT IN TIME IT WOULD'VE HIT MY APARTMENT COMPLEX BECAUSE IT WAS MOVING FAST ENOUGH TO GO OVER THE CURB BY ITSELF! I WATCH MULTIPLE KIDS ON A DAILY BASIS INCLUDING MY OWN AND THIS IS NOT SAFE! THIS SITUATION COULD'VE ENDED WAY WORSE!
AZ - 2016 DODGE GRAND CARAVAN R/T, APPROX 63,500 MI. 2 WEEKS AGO I WENT TO START THE VEHICLE AND IT WOULDN'T START. I ASSUMED IT WAS THE BATTERY BECAUSE ITS A FAIRLY NEW VEHICLE. I GAVE IT A JUMP AND THE VEHICLE STARTED. I SET THE TIME AS IT HAD RESET TO 12:00AM BUT RADIO STATIONS WERE STILL PROGRAMMED. I WENT ON A 3HR DRIVE BACK HOME WITH NO ISSUES AND FIGURED THE BATTERY WAS CHARGED BY THE TIME I GOT HOME. BEFORE I WENT INSIDE FOR THE NIGHT, I ATTEMPTED TO START VEHICLE UP AND IT STARTED WITH NO ISSUES. THE NEXT MORNING I WENT TO START THE VEHICLE AND IT WOULD NOT START ON THE FIRST OR SECOND ATTEMPT. I NOTICED THE DISPLAY ON THE DASH WOULD ALTERNATE FROM "RUN" TO "OFF" EACH TIME I WOULD TRY TO START IT. THE THIRD TRY THE VEHICLE STARTED FOR A GOOD 3-5 SECONDS THEN DIED. THE NEXT ATTEMPT THE VEHICLE STARTED. I HAD THE SAME ISSUES AFTER WORK AND EACH TIME I WOULD THINK IT WAS THE BATTERY BECAUSE THE CAR WOULD TRY TO TURN OVER AND DASH WOULD ALTERNATE START TO OFF AND THE CLOCK ON THE RADIO WOULD RESET TO 12:00 AM. THIS HAS BEEN GOING ON FOR 2 WEEKS NOW, I REACHED THE POINT OF REPLACING THE ALTERNATOR. I ALSO HAD THE NEW ALTERNATOR AND BATTERY TESTED, BOTH TESTED GOOD. WHAT KEPT LEADING ME TO A BAD ALTERNATOR/BATTERY WAS THE FACT THAT THE CLOCK WOULD RESET AND THE FIRST FEW ATTEMPTS TO START THE VEHICLE WOULD NOT WORK. MY THINKING STARTED TO CHANGE AS THE DAYS PASSED. I THOUGHT THAT HAD IT BEEN A BATTERY OR CHARGING ISSUE THE BATTERY WOULD HAVE BEEN DEAD BY NOW. TODAY I WENT
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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