Page 14 of 21 · complaints 651–700 of 1,002

2016 Dodge Grand Caravan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Electrical System
Filed Feb 25, 202047,500 milesUT

SLIDING DOORS LOCKS FAIL AND MAKE IT IMPOSSIBLE TO OPEN DOORS. CAUSING A SAFETY HAZED WHEN TRYING TO EXIT THE VEHICLE.

Structure › Body
Filed Feb 24, 202064,000 milesMD

BOTH SLIDING DOORS HAVE STOPPED WORKING ON MY 2016 DODGE GRAND CARAVAN. FROM MY RESEARCH THE DOOR LOCK ACTUATORS HAVE GONE BAD ON BOTH SLIDING DOORS. THIS MEANS THAT NEITHER DOOR CAN BE OPENED. PASSENGERS HAVE GOTTEN LOCKED INSIDE. A BASIC SAFETY ITEM LIKE DOOR LOCKS SHOULD NOT GO BAD ON A 2016 VEHICLE. THE DEALERS WANT AN INSANE AMOUNT OF MONEY TO FIX THIS PROBLEM AND IT IS APPARENTLY HAPPENING EVERYDAY TO OTHER OWNERS. THE VAN IS BASICALLY USELESS UNTIL THIS ISSUE IS FIXED. WHEN IT HAPPENED TO ME A PASSENGER HAD A PANIC ATTACK BECAUSE WE COULD NOT GET THE DOORS OPEN. THIS IS A WELL KNOW SAFETY ISSUE AND I DON'T UNDERSTAND WHY THERE HAS NOT BEEN A SAFETY RECALL TO DATE. PLEASE HELP ALL DODGE GRAND CARAVAN OWNERS WITH THE URGENT ISSUE. THANKS

Electrical System
Filed Feb 24, 202023,000 milesVA

DRIVER'S SIDE SLIDING DOOR IS LOCKED AN UNABLE TO OPEN USING ANY METHOD SUCH AS MANUALLY, ELECTRIC LOCKS OR REMOTE FOB. THE VAN WAS STATIONARY

Electrical System
Filed Feb 24, 2020FL

LOUD BUZZING NOISE WHEN UNLOCKING RIGHT SIDE AUTOMATIC DOOR.

Unknown or Other
Filed Feb 22, 2020180,000 milesTX

THE SLIDING DOOR ON THE PASSENGER SIDE MAKES A LOUD BUZZING NOISE WHEN YOU LOCK OR UNLOCK THE DOOR.

Service Brakes
Filed Feb 21, 202095,000 milesIL

WHEN I BRAKE HARD (FOR EXAMPLE AT A RED LIGHT), MY VAN SHUTS OFF. THIS HAS HAPPENED MULTIPLE TIMES OVER THE LAST MONTH.

Electrical System
Filed Feb 18, 2020FL

THERE IS A LOUD BUZZING NOISE WHEN THE REAR DRIVER SIDE DOOR LOCKS, THE DOOR WORKS FINE IT OPENS AND CLOSES. BUT WHEN USING THE UNLOCK BUTTON OR AUT LOCK YOU CAN HEAR THE LOAD BUZZING NOISE. I BELIEVE THIS IS A COMMON PROBLEM THAT SHOULD BE A RECALL TO ALL OF THESE CARS SO THAT THEY CAN BE FIXED

Electrical System
Filed Feb 16, 202077,000 milesMN

VAN MAKES A LOUD BUZZING SOUND WHEN LOCK AND UNLOCK OR OPEN DOORS . THERE HAS BEEN MANY COMPLAINTS BY OWNERS OF SAME MODEL POSTED ON CARGURU.COM ETC. IT APPEARS THIS SHOULD BE A RECALL ITEM AS IT IS VERY LOUD AND FRIGHTENING TO PASSENGERS ETC

Structure › Body
Filed Feb 16, 202052,000 milesME

I HAVE A 2016 GRAND CARAVAN WITH 52000. THE DRIVER SIDE REAR SLIDING DOOR IS STUCK SHUT IN THE LOCK POSITION. I CAN NOT GET IT UNLOCKED TO OPEN DOOR. IT HAD BEEN WORKING GOOD ALL DAY. I GOT HOME TO TAKE MY KIDS OUT OF THEIR CAR SEAT BUT THE DOOR WOULDN'T OPEN. TRIED WITH THE FOB, DOOR LOCK SWITCH AND MANUALLY UNLOCK IT BUT IT WON'T BUDGE. WHAT'S IT GOING TO TAKE TO GET A RECALL ON THIS. MY CHILD GETTING KILLED (GOD FORBID) AND ME SUEING DODGE AND NHTSA . THERE ARE CERTAINLY HAVE BEEN ENOUGH COMPLAINTS ABOUT THIS HAPPENING.

Electrical System
Filed Feb 15, 202085,000 milesTX

BOTH ELECTRIC DOOR LOCKS ON THE SLIDING DOORS MAKE A NOISE EVERY TIME THE DOORS LOCK AND UNLOCK. ONE OF THE DOORS STUCK IN THE LOCK POSITION AND WOULD NOT UNLOCK OR OPEN. HAD IT FIXED BUT IS MAKING THE NOISE AGAIN ALONG WITH THE DOOR ON THE OTHER SIDE. COULD BE A SAFETY ISSUE IF I CAN OPEN THE DOORS! ONE OF THE BACK WINDOWS WILL NOT ROLL DOWN ANYMORE AND THE ENTERTAINMENT SYSTEM DOESN'T WORK ANYMORE. ALL ELECTRICAL PROBLEMS!

Electrical System
Filed Feb 14, 202037,700 milesKS

THE DRIVER'S SIDE REAR DOOR WOULD NOT UNLOCK WITH FOB OR MANUALLY. I HAD TO HAVE THE ACTUATOR REPLACED FOR $500. A SAFETY ISSUE FOR PASSENGERS.

Power Train
Filed Feb 13, 2020112,000 milesCA

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING BETWEEN 30-40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TOWED TO HUNTINGTON BEARD CHRYSLER JEEP, 16701 BEACH BOULEVARD, HUTINGTON BEACH, CA 92647 PHONE NUMBER (714)-841-3999. THE DEALER INSPECTED AND LOCATED THE FAILURE AT THE TRANSMISSION PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 112,000.

Electrical System
Filed Feb 10, 202036,133 milesCA

DOORS BUZZING NOISE WHEN LOCK OR UNLOCK

Electrical System
Filed Feb 9, 202066,718 milesTX

DRIVER'S SIDE BACK SLIDING DOOR IS STUCK SHUT AND IN LOCKED POSITION. WILL NOT OPEN WITH REMOTE OR MANUALLY. CAN'T GET IT OPENED AT ALL. PASSENGERS SIDE SLIDING DOOR MAKES LOUD BUZZING NOISE WHEN UNLOCKING IT.

Structure › Body
Filed Feb 7, 202055,000 milesFL

AUTOMATIC SECOND ROW PASSENGER DOORS AND OR LOCKS ARE SEALED SHUT. THE DOORS CANNOT BE OPENED OR CLOSED AND ARE SEALED COMPLETELY AND TOTALLY SHUT. THERE IS NO MANUAL OVER RIDE SYSTEM TO MANUALLY OPEN AND CLOSE THE DOORS OR TO MANUALLY UNLOCK THE DOORS TO OPEN THEM. THESE ARE THE DOORS THAT CHILDREN USE TO GET IN AND OUT OF THE VEHICLE AS THESE ARE THE SEATS THAT CHILDREN, TODDLERS, AND BABIES RIDE IN. THESE DOORS ARE COMPLETELY AND TOTALLY SEALED SHUT AND CANNOT BE OPENED MANUALLY. THEY MAY OR MAY NOT BE LOCKED AND CANNOT BE UNLOCKED MANUALLY EITHER. THE AUTO MECHANIC CANNOT GET INSIDE OF THESE DOOR PANELS TO FIND OUT WHAT IS WRONG EVEN AFTER STOWING THE SEATS AS THERE IS ALSO NO WAY TO GET THE DOOR PANELS OFF FROM THE INSIDE OF THE CAR WHILE THE DOORS ARE SEALED SHUT. YOU HAVE TO OPEN THE DOORS TO GET THE DOOR PANELS OFF TO LOOK INSIDE OF THE DOORS TO SEE WHAT IS WRONG. BUT, YOU CANNOT DO THIS BECAUSE THE DOORS ARE SEALED SHUT. FAULTY AND DEFECTIVE DESIGN AND ENGINEERING! SERIOUS SAFETY ISSUE FOR CHILDREN! MECHANIC CANNOT GET ANY INFORMATION FROM DODGE ABOUT HOW TO FIX PROBLEM. DOORS HAVE BEEN SEALED SHUT FOR 6 MONTHS. CANNOT GET IN OR OUT OF EITHER DOOR IN SECOND ROW. NO MANUAL OVERRIDE OF ANY KIND TO USE DOORS AS MANUAL DOORS. AUTOMATIC DOOR DESIGN AND AUTOMATIC LOCK DESIGN ARE DEFECTIVE AND PRESENT A SERIOUS SAFETY ISSUE. DODGE NOT TELLING DEALERS OR MECHANICS HOW TO FIX THIS EITHER. IT IS A MYSTERY AND DODGE IS NOT SHARING INFORMATION TO GET IT FIXED.

Structure › Body
Filed Feb 7, 202022,000 milesFL

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER SIDE SLIDING DOOR FAILED TO OPEN AND CLOSE. IN ADDITION, WHILE ATTEMPTING TO OPEN OR CLOSE THE SLIDING DOOR AN ABNORMAL BUZZING SOUND WAS HEARD. THE VEHICLE WAS TAKEN TO ARRIGO DODGE CHRYSLER JEEP RAM DEALER, (5901 MADISON AVE, TAMARAC, FL 33321) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THE VEHICLE WARRANTY WAS EXPIRED. THERE WAS NO ADDITIONAL ASSISTANCE PROVIDED. THE FAILURE MILEAGE WAS 22,000.

Structure › Body
Filed Feb 6, 202045,000 milesIN

SLIDING DOOR BEHIND DRIVER IS CLOSED AND LOCKED. THE DOOR WILL NOT UNLOCK OR OPEN. I FEEL THIS IS A SAFETY ISSUE FOR THE REAR PASSENGERS. IN ANOTHER VAN I RAN OVER A PIECE OF STEEL ON THE HIGHWAY AND PUT A HOLE IN THE GAS TANK. AFTER PULLING OVER TO THE SIDE OF THE HIGHWAY AND SMELLING GAS ALL REAR PASSENGERS WAS ABLE TO GET OUT ON BOTH SIDES. I HAVE HEARD OF OTHER DODGE VANS HAVING THE SAME PROBLEM.

Structure › Body
Filed Feb 6, 202046,361 milesMD

THE DRIVER'S SIDE SLIDING DOOR IS NOT UNLOCKING. THE DOOR WON'T OPEN, SO I AM UNABLE TO PUT MY BABY IN AND OUT OF HIS CAR SEAT THROUGH THAT DOOR. THE DOOR WON'T OPEN MANUALLY OR THROUGH THE USE OF THE AUTOMATIC LOCK BUTTONS. THE VEHICLE'S LOCKS WERE WORKING IN THE MORNING, BUT THE ONE LOCK STOPPED WORKING THAT EVENING. THE CAR WAS STATIONARY AND IN A PARKING LOT WHEN THE LOCK WAS CHECKED AND FOUND TO BE MALFUNCTIONING. THIS IS DEFINITELY A SAFETY RISK BECAUSE I NEED TO BE ABLE TO GET MY BABY IN AND OUT OF HIS CAR SEAT IN CASE OF AN ACCIDENT. ALSO, THE SAFETY OF THE VEHICLE ISN'T GUARANTEED WITH THE FAULTY LOCK.

Electrical System
Filed Feb 6, 202037,000 milesNE

WE HAVE PROBLEMS WITH BOTH THE REAR PASSENGER AND REAR DRIVER SIDE SLIDING DOORS ON OUR 2016 DODGE GRAND CARAVAN R/T. THE VAN HAD ABOUT 37,000 MILES ON IT AT THE TIME OF THE FIRST INCIDENT. THE REAR SLIDING DOORS WERE NOT UNLOCKING TO OPEN THEM WHILE WE WERE STOPED, AND IN PARK. THIS HAPPENED IN A PUBLIC PARKING LOT. THE ISSUE WITH THIS IS, WE COULDN'T OPEN THE DOORS TO LET OUR KIDS OUT OF THE VAN. THE OPEN/CLOSE SLIDING DOOR SWITCH IN THE VAN WOULD NOT OPEN THEM, NEITHER WOULD THE KEY FOB. WE TRIED TO UNLOCK IT MANUALLY ON THE DOOR ITSELF, BUT THE LOCK WAS STUCK IN THE LOCKED POSITION. I USED A LOT OF FORCE TO UNLOCK IT MANUALLY WITH NO LUCK. THE ACTUATORS THAT POWER THE MECHANICAL LOCKS FELT LIKE THEY WERE JAMMED AND WOULDN'T LET US UNLOCK THE DOORS MANUALLY. I FINALLY WAS ABLE TO GET IT UNLOCKED BY FORCING AND HOLDING THE MANUAL LOCK IN THE UNLOCK POSITION WHILE HITTING THE KEY FOB UNLOCK/LOCK FEATURE OVER AND OVER AGAIN. IT TOOK ME 10 MINUTES TO TROUBLESHOOT THIS IN ORDER TO GET THE KIDS OUT. IT NOW WORKS FOR AWHILE JUST FINE, AND THEN GETS STUCK AGAIN WHEN YOU LEAST EXPECT IT. I THOUGHT AFTER I HAD IT WORKING THAT IT WOULDN'T HAPPEN AGAIN. THIS HAS NOW HAPPENED FIVE MORE TIMES AFTER THE FIRST INCIDENT. THIS IS WHY I'M REPORTING IT. IF WE HAVE A EMERGENCY AND NEED TO GET OUT OF THE VEHICLE FAST, THESE DEFECTIVE DOORS COULD POTENTIALLY CAUSE INJURIES OR DEATH. THE SCARIEST PART ABOUT THIS IS, I NEVER KNOW WHEN THEY WILL ACT UP. I WOULD LEAVE THE DOORS UNLOCKED WHILE DRIVIN

Structure › Body
Filed Feb 4, 202068,000 milesIL

WE STOPPED TO GET GAY GAS WHILE ON VACATION, EVERYONE EXITED THE VAN AND SHUT ALL THE DOORS. WHEN WE CAME BACK AND I PUSHED THE BUTTON ON THE KEY FOB TO OPEN THE SLIDER DOORS OPEN O LY THE PASSENGER SIDE DOOR OPENED. I WENT TO OPEN IT FROM THE INSIDE AND IT WOULDN'T BUDGE. I UNLOCKED ALL DOORS AND STILL WON'T OPEN. IT FEELS AS THOUGH THE MANUAL LOCK IS JAMMED ON LOCK POSITION!. I FEEL THIS IS A SAFETY ISSUE. IF THERE WERE A NEED TO OPEN THAT DOOR IN AN EMERGENCY IT WOULD NOT WORK! I HAVE ALSO READ ON MULTIPLE CHAT SITES OF OTHER PEOPLE WITH THIS PROBLEM. I FEEL IT NEEDS A RECALL SO IT GETS FIXED.

Power Train
Filed Jan 29, 2020118,000 milesNC

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING AT 45 MPH, THERE WAS AN ABNORMAL SOUND AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT PULLED THE VEHICLE OFF OF THE ROADWAY AND CONTACTED AND TOW TRUCK COMPANY TO HAVE THE VEHICLE TOWED. THE VEHICLE WAS TOWED TO (STEVE WHITE MOTORS LOCATED AT 3470 HIGHWAY 70 SE, NEWTON, NC 28658), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 118,000. *BF*JB

Electrical System
Filed Jan 29, 202075,500 milesMI

SLIDING DOOR LOCK ACTUATOR IS MAKING A GRINDING OR BUZZING NOISE.

Structure › Body
Filed Jan 27, 2020NJ

DRIVER'S SIDE REAR SLIDING DOOR, ALL OF A SUDDEN, WILL NOT OPERATE. NOTIFICATION ON PANEL SAYS "UNLOCK DOOR TO OPERATE" EVEN THOUGH ALL DOORS ARE UNLOCKED. THIS IS A SAFETY ISSUE AS THE DOOR WILL NOT OPEN AND PASSENGERS CAN NOT ESCAPE ON THE DRIVER'S SIDE IN THE CASE OF AN EMERGENCY. MANY, MANY OTHER PEOPLE HAVE HAD THE SAME COMPLAINT.

Electrical System
Filed Jan 26, 2020AR

THE PASSENGER REAR SLIDING DOOR, MAKES A VERY LOUD BUZZING NOISE ANYTIME I LOCK OR UNLOCK IT. IT ALSO DOES NOT ACTUALLY LOCK, YOU CAN OPEN THE DOOR WHILE IT'S LOCKED AND IT WILL SET OFF THE ALARM.

Power Train
Filed Jan 26, 2020100,000 milesGA

TRANSMISSION WILL NOT SHIFT PAST THIRD GEAR. WAS LEAVING DOCTORS APPOINTMENT AND IT WOULDN'T CHANGE PAST 3RD GEAR. HAVE BEEN TRYING TO GET PART FOR 5 MONTHS

Electrical System
Filed Jan 22, 202046,327 milesPA

I APPROACHED MY CAR AND HIT THE BUTTON ON MY REMOTE TO OPEN THE DRIVER SIDE SLIDING DOOR. I PLACED MY ITEMS IN THE CAR AND PUSHED THE DOOR CLOSE BUTTON. I DROVE TO MY DESTINATION AND WHEN TRYING TO OPEN THE DOOR TO RETRIEVE MY ITEMS THE DOOR WILL NOT OPEN. I HAVE TRIED USING THE REMOTE, THE BUTTON IN THE CAR & MANUALLY OPENING. THE DOOR SEEMS TO BE STUCK IN THE LOCKED POSITION AND WILL NOT OPEN. MY HUSBAND HAS TRIED ALL OF THE ABOVE AND CHECKED THE FUSES TO MAKE SURE IT WASN'T JUST A BLOWN FUSE. MY DOOR IS NOW STUCK CLOSED AND I DRIVE AROUND WITH MY CHILDREN IN THE CAR ALL THE TIME. NOW I AM WORRIED IF WE ARE IN AN ACCIDENT THAT THE DOOR CANNOT BE OPENED.

Fuel/Propulsion System
Filed Jan 21, 202087,000 milesNY

VEHICLE PULSES WHILE SHIFTING THROUGH GEARS, GOOGLE SHOWS A RECALL S44, FOR TRANSAXLE OIL PUMP. I CALLED DODGE CUSTOMER SERVICE AND WAS TOLD BY OPERATOR THAT IT DOES SHOW UP IN THE SERVICE NOTIFICATION. SO I CALLED DEALERSHIP TO SCHEDULE APPOINTMENT, AND WAS TOLD IT'S NOT A RECALL. SO I CALLED CUSTOMER SERVICE AGAIN, GOT A DIFFERENT OPERATOR, WHO TOLD ME THAT SHE ALSO SEES IT IN THE SERVICE NOTIFICATION, SHE CALLED THE DEALERSHIP AND TALKED TO THEM, PATCHED ME THROUGH TO SCHEDULE APPOINTMENT, AND DEALERSHIP TOLD ME IT WOULDN'T BE COVERED, AND THAT I WILL HAVE TO PAY.

Structure › Body
Filed Jan 21, 202090,000 milesWY

DRIVER SIDE REAR SLIDING DOOR STARTED MAKEING A BUZZING NOISE WHEN YOU WOULD LOCK AND UNLOCK DOOR AFTER A FEW DAYS THE DOOR LOCK FAILED, AND NOW I CANT OPEN DOOR MANUALLY OR REMOTELY. THEY NEED A RECALL, MINE AIN'T THE ONLY ONE THAT HAS BROKEN, LOOK IT UP YOU'LL FIND MORE COMPLAINTS!

Unknown or Other
Filed Jan 18, 202045,000 milesTX

LOUD BUZZING NOISE ON SLIDING DOOR UNLOCKING MECHANISM REAR PASSENGER

Structure › Body
Filed Jan 14, 202060,000 milesMO

PASSENGER NON-POWER SLIDING DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE. CANNOT UNLOCK UNLESS YOU USE FOB WHILE HOLDING THE LOCK LEVER IN THE UNLOCK POSITION. THIS IS NOT SAFE IF SOMEONE NEEDS TO EXIT THE VEHICLE QUICKLY IN AN EMERGENCY. THE LOCK ALSO BUZZES EVERY TIME THE VEHICLE LOCKS AUTOMATICALLY. THE VEHICLE WAS PARKED AND ALL DOORS HAD BEEN UNLOCKED BY THE KEYFOB. *TR

Structure › Body
Filed Jan 14, 202092,000 milesSD

THE PASSENGER SIDE DOOR BUZZES LOUDLY WHEN YOU UNLOCK THE DOOR. THIS HAPPENS WHEN YOU PUSH THE UNLOCK BUTTON INSIDE THE VAN, OR THE UNLOCK BUTTON ON THE KEY FOB.

Unknown or Other
Filed Jan 13, 202059,000 milesNY

MY REAR DRIVERS SIDE DOOR LOCK WILL NOT MOVE BACK TO UNLOCK. THE KEY FAB, THE DOME BUTTON, NOT THE DOOR HANDLE WILL MOVE THE LOCK POSITION TO OPEN THE DOOR. I NOTICED IT AFTER I WAS DRIVING AND TURNED OFF THE CAR. IT HAPPENED AFTER THE CAR WAS STARTED AND THEN SHUT OFF AFTER DRIVING IT.

Fuel/Propulsion System
Filed Jan 8, 2020NY

WITH ECON ON, VEHICLE RUNS VERY ROUGH, SKIPS AND SHUTTERS.

Structure › Body
Filed Jan 5, 202040,000 milesNJ

DRIVERS SIDE, PASSENGER SLIDING DOOR WILL NOT UNLOCK OR OPEN. DOESN'T MAKE ANY DIFFERENCE IF IT IS STATIONARY, OFF OR RUNNING. IN MY OPINION, THIS IS A SAFETY ISSUE, ANYONE SITTING IN THAT POSITION REQUIRING EMERGENCY EGRESS, WOULD BE TRAPPED. I SUSPECT IT IS A BAD DOOR LOCKING SYSTEM, IT SHOULDN'T HAVE HAPPENED WITH <40K MILES.

Electrical System
Filed Jan 4, 202074,900 milesMD

WHILE DRIVING, SEVERAL DASH PANEL LIGHTS FLASHED, LOST POWER STEERING, LOST ABILITY TO INCREASE SPEED WITH GAS PEDAL. ENGINE STAYED ON BUT ONLY AT IDLE. ABLE TO GET OUT OF TRAFFIC ONTO SIDE ROAD AND STOP. TURNED KEY TO OFF AND THEN TRIED TO START CAR AGAIN. IT WORKED ON THE SECOND TRY. SEEMED TO OPERATE NORMALLY WITH ONLY THE CLOCK RESET TO 12:00AM. THIS SAME SEQUENCE HAPPENED TWICE, ABOUT A WEEK APART. NO RAIN EITHER TIME BOTH DURING DAYLIGHT.

Structure › Body
Filed Jan 4, 202036,000 milesFL

THE REAR SLIDING DOOR BEHIND THE DRIVERS SEAT HAS BECOME STUCK IN THE LOCK POSITION OVERNIGHT. THE DOOR WILL NOT OPEN FROM OUTSIDE OR INSIDE. NOTHING CAUSED THIS TO HAPPEN SUCH AS AN ACCIDENT OR FORCIBLY CLOSING THE DOOR. AFTER GOOGLING THIS ISSUE, I'VE DISCOVERED MANY, MANY CUSTOMERS HAVE HAD THIS EXACT SAME PROBLEM AND DODGE WILL NOT ISSUE A RECALL. THIS IS DANGEROUS AND COULD BE DEADLY WITH SMALL CHILDREN IN THE REAR WHO CANNOT ESCAPE THE VAN IN CASE OF FIRE OR AN ACCIDENT.

Power Train
Filed Jan 3, 2020128,000 milesCA

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE TRAVELING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL, WINDING NOISE COMING FROM THE VEHICLE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR WAS ILLUMINATED. THE CONTACT STATED THAT AS THE RATE OF SPEED INCREASED, THE VEHICLE WOULD SHIFT OUT OF GEAR AND INTO NEUTRAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V461000(POWER TRAIN). THE FAILURE MILEAGE WAS APPROXIMATELY 128,000.

Electrical System
Filed Dec 26, 201984,754 milesKS

2016 DODGE GRAND CARAVAN, DRIVER SIDE REAR SLIDING DOOR. DOOR LOCK MAKES A LOUD BUZZING SOUND WHEN IT LOCKS AUTOMATICALLY, OR USING THE FOB. IT HAPPENS WHILE DRIVING AND THE VAN HITS 15 MILES AN HOUR WITH THE AUTO LOCK, AND WHEN STOPPED USING THE LOCK BUTTON ON THE ARM REST OR WITH THE FOB. THIS APPEARS TO BE A COMMON PROBLEM WITH THIS VEHICLE.

Engine
Filed Dec 26, 201973,000 milesKS

WAS SITTING AT GAS STATION WITH THE VAN AT AN IDLE. THE CHECK ENGINE LIGHT CAME ON. AFTER RUNNING DIAGNOSTICS IT WAS DETERMINED IT HAD A CYLINDER 4 MISFIRE. I HAD THE SPARK PLUG AND IGNITION COIL REPLACED AND STILL HAVE THE CYLINDER 4 MISFIRE. HAS BEEN DETERMINED THAT THE CYLINDER HEAD HAS GONE BAD AND NEEDS TO BE REPLACED. I WAS ALSO TOLD MOPAR HAS HAD PROBLEMS LIKE THIS IN THE PAST.

Electrical System
Filed Dec 25, 201938,000 milesIL

THE ACTUATOR ON BOTH SLIDING DOORS HAVE BEEN A PROBLEM WITH THIS CAR. THEY BOTH HAVE BEEN STUCK WHERE THE DOOR DOES NOT CLOSE AND LOCK. ALSO THE DOOR HAS BEEN CLOSED BEFORE WHERE MY CHILD HAS BEEN ALMOST HURT DUE TO DOOR NOT OPENING BACK UP DUE TO SAFETY OPTION WITH THE DOOR. I HAVE HAD OTHER ISSUE WHERE THE THE TAILGATE DOOR DOES NOT OPEN AND CLOSE IN THE BACK IT WORK WENT WANTS TO. MOST INCIDENTS OCCURRED IN STATIONARY AND MOTOR RUNNING CASES. THE ACTUATOR LOCKING MECHANISM HAPPENS WHILE DRIVING 15 MPH. IF LOCK THE DOORS THIS OCCURS TO. HAD DEALERSHIP LOOK AT THESE ISSUE AND THEY CHARGED TO FIX ONE OF THE SIDES ALREADY. NOW THE THE OTHER SIDE IS HAPPENING. THEY WANT ALMOST A 1000.00 TO FIX. HAVE BEEN READING COMPLAINTS OF OTHER OWNERS OF THIS YEAR HAS BEEN A ISSUE WITH THIS MODEL OF CAR. NEEDS BE ADDRESSED AND FIXED OUT THE DODGE MAKER NOT THE OWNER.

Electrical System
Filed Dec 23, 201941,031 milesTN

LEFT HAND SLIDING DOOR LOCK WILL NOT UNLOCK, I CAN HERE THE LOCK TRY TO OPEN BUT DOES NOT OPEN

Unknown or Other
Filed Dec 19, 201956,000 milesNC

I HAVE A 2016 DODGE GRAND CARAVAN AND EVERY TIME I UNLOCK THE DOOR OR LOCK IT IT MAKES THIS LOUD BUZZING NOISE, THE DOOR WORKS FINE IT OPENS AND CLOSE. BUT WHEN USING THE UNLOCK BUTTON FROM THE KEY EVERYONE CAN HEAR THE LOAD BUZZING NOISE TOOK THE CAR TO DEALER AND THEY STATED THE PROBLEM WAS A FAULTY DOOR LOCK ACTUATOR. THEY WANT $650.00 DOLLARS TO FIX THE PROBLEM.

Latches/Locks/Linkages › Doors › Latch
Filed Dec 17, 201969,633 milesSC

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR FAILED TO LOCK OR UNLOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO RICK HENDRICK JEEP CHRYSLER DODGE RAM FIAT (8333 RIVERS AVE, NORTH CHARLESTON, SC 29406, (843) 639-5475) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PRICE. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 69,633.

Electrical System
Filed Dec 17, 201986,000 milesMS

BACK SLIDING DOOR HAS BEGAN MAKING A LOUD BUZZING SOUND ANYTIME I HIT THE UNLOCK BUTTON. IT IS REALLY LOUD.

Power Train
Filed Dec 16, 201996,000 milesPA

DRIVING AT 65 MPH, THERE WAS A LURCH IN THE TRANSMISSION, AND THE CAR CAME TO A HALT ON THE HIGHWAY. THANKFULLY WE HAD TIME TO PULL THE VEHICLE OVER BEFORE IT STOPPED COMPLETELY. WE HAD IT TOWED TO A DODGE DEALER, WHERE WE FOUND OUT THAT THE TRANSMISSION PUMP FAILED. THIS FAILURE, NOT ONLY STOPPED THE CAR COMPLETELY, BUT HAS A REPAIR TICKET OF $5,400. THIS IS A KNOWN ISSUE FOR FCA, BUT THE PUMP FAILURE ONLY COVERS A LIMITED NUMBER OF VEHICLES. THIS PUMP FAILURE MAY BE EFFECTING MORE VEHICLES THAN INITIALLY THOUGHT.

Structure › Body
Filed Dec 16, 2019FL

THE LOCK ON THE BACK PASSENGER SIDE DOOR IS MALFUNCTIONING AND MAKES AN AWFUL NOISE EVERY TIME IT LOCKS OR UNLOCKS. SOMETIMES IT DOESN'T LOCK AT ALL OR WON'T UNLOCK. THIS IS VERY DANGEROUS IF GOD FORBID THE CAR IS SUBMERGED (STUCK LOCKED) OR IF A CHILD OPENS THE DOOR WHILE MOVING (STUCK UNLOCKED). THIS IS A COMMON ISSUE WITH 2016 DODGE GRAND CARAVANS IF YOU SEARCH THE INTERNET.

Structure › Body
Filed Dec 14, 201926,262 milesWA

AT 17,000 PASSENGER REAR SLIDING DOOR LOCKING MECHANISM ACTUATOR FAILED. DOOR SUDDENLY STARTED MAKING A BUZZING NOISE WHEN ACTIVATED BY KEY FOB OR FRONT CONTROL SWITCHES. PAID DEALERSHIP OVER $1,100 TO REPLACE A $17 DOLLAR PART. NOW, AT 26,000 DRIVER'S SIDE REAR SLIDING DOOR LOCKING MECHANISM HAS FAILED WHILE DRIVING. DOOR IS LOCKED SHUT AND WILL NOT OPEN OR OPERATE. THIS IS A POTENTIAL SAFETY HAZARD AS PASSENGERS MAY BECOME TRAPPED IN VEHICLE IF OPPOSING DOOR HAPPENED TO BE BLOCKED. INTERNET BLOGS SPECIFICALLY SPEAK OF THIS CONDITION AS A COMMON OCCURRENCE. A RECALL SHOULD BE ENFORCED TO REPLACE FAULTY LOCK ACTUATOR MECHANISM, THUS REDUCING DANGER PRIOR TO NEEDLESS HARM OR DEATH.

Suspension
Filed Dec 12, 201966,000 milesTX

DRIVER SIDE STRUT FAILED. THE STRUT MAKES A TERRIBLE SQUEAKING SOUND AS YOU DRIVE. I TOOK IT TO A MECHANIC AND HE SAID "YEP THIS IS A KNOWN ISSUE, I KNOW EXACTLY WHAT YOU ARE TALKING ABOUT". BOTH FRONT STRUTS HAVE TO BE REPLACED. WHY ISN'T THIS A WARRANTY OR RECALL ISSUE?

Electrical System
Filed Dec 12, 201966,000 milesTX

DRIVER SIDE REAR PASSENGER DOOR LOCK WILL NOT WORK. THE LOCK ACTUATOR FAILS AND DOES NOT ENGAGE THE LOCK. THIS OCCURS AT 15 MILES PER HOUR WHEN THE DOOR IS SUPPOSED TO AUTO LOCK.

Engine
Filed Dec 10, 201980,000 milesAZ

TE LEFT CYLINDER HEAD WENT BAD AT 80,000 MILES

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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