Page 13 of 21 · complaints 601–650 of 1,002

2016 Dodge Grand Caravan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Power Train
Filed Jun 3, 2020117,000 milesFL

TL* THE CONTACT OWNS 2016 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO AIRPORT CHRYSLER DODGE JEEP RAM (5751 EAGLE VAIL DRIVE, ORLANDO, FL 32822) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

Structure › Body
Filed Jun 3, 202074,000 milesNM

THE DRIVER SIDE REAR SLIDING DOOR WILL NOT OPEN. IT APPEARS TO BE STUCK IN THE LOCKED POSITION AND ANY ATTEMPTS TO UNLOCK IT, EITHER WITH THE FOB, ALL DRIVER (DOOR & OVERHEAD) LOCK/OPEN BUTTONS, OR MANUALLY TRYING TO MOVE THE LOCK, FAIL TO RELEASE IT. THIS OCCURRED WHEN THE VEHICLE WAS STATIONARY, IN PARK, IN OUR DRIVEWAY, WHEN I PUSHED THE OVERHEAD "DOOR OPEN" BUTTON IN ORDER TO GET MY CHILDREN (2 WEEKS OLD AND 3 YEARS OLD) OUT OF THEIR CAR SEATS. THANKFULLY WE WERE NOT INVOLVED IN AN INCIDENT REQUIRING IMMEDIATE EVACUATION AT THE TIME THAT THIS OCCURRED. STILL, I HAD TO GO IN VIA THE PASSENGER SIDE SLIDING DOOR, UNINSTALL MY NEWBORN INFANT'S CAR SEAT, AND LEAVE HER ON THE GROUND IN ORDER TO ACCESS MY TODDLER'S SEAT AND GET HIM OUT. I'M HORRIFIED TO THINK WHAT A DANGEROUS SITUATION THIS COULD BECOME IN THE CASE OF AN EMERGENCY, OR IF BOTH DOORS WERE TO FAIL. THIS HAS RENDERED THE VAN UNUSABLE FOR MY FAMILY, AS GETTING EVERYONE IN AND OUT QUICKLY AND SAFELY IS NOW IMPOSSIBLE. *TR

Power Train
Filed Jun 2, 2020WI

I HAVE PROBLEMS WITH THE VEHICLE THE DAY I GOT IT FIRST IT WAS THE CADILLAC CONVERTER AND SOME OTHER PROBLEMS THAT I AM NOT A MECHANIC SO I REALLY DON'T KNOW BUT NOW THE TRANSMISSION IN THE VEHICLE ONLY HAVE A HUNDRED THOUSAND MILES. *TR

Unknown or Other
Filed May 31, 202093,000 milesVA

DRIVERS SIDE DOOR IS LOCKED AND WILL NOT UNLOCK MANUALLY OR WITH BUTTONS. THE MANUAL LOCK ON DOOR IS STUCK AND WILL NOT MOVE. PASSENGER SIDE DOOR WILL NOT LOCK MANUALLY OR WITH BUTTON. IT IS ALWAYS UNLOCKED. ALARM DOES NOT GO OFF WHEN THIS DOOR IS OPENED. PASSENGER DOOR LOCK DOES NOT UNLOCK WITH ANY BUTTON 80% OF THE TIME

Structure › Body
Filed May 31, 202080,000 milesLA

DRIVERS SIDE SLIDING DOOR WILL NOT UNLOCK OR OPEN REMOTELY OR MANUALLY.

Structure › Body
Filed May 28, 202086,600 milesCO

THE AUTOMATIC REAR SLIDING DOORS QUIT WORKING AND ARE STUCK CLOSED. THEY CAN'T BE OPENED WITH THE REMOTE, MANUALLY FROM THE INSIDE OR WITH THE INSIDE BUTTONS ON THE B PILLAR POST OR BY THE DRIVER FROM THE OVERHEAD DRIVER'S CONSOLE. APPARENTLY THIS IS A COMMON AND VERY DANGEROUS SAFETY ISSUE FOR THESE VEHICLES. THIS SHOULD BE COVERED BY WARRANTY FROM DODGE BUT APPARENTLY IS NOT. THIS SHOULD BE A FACTOR RECALL DEALERSHIP FIX. *TR

Structure › Body
Filed May 27, 202049,250 milesAZ

TL* THE CONTACT OWNS A 2016 DODGE CARAVAN. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE DOOR LOCK CEASED IN THE LOCK POSITION. THE CONTACT ALSO STATED THAT THE DRIVER'S SIDE REAR DOOR CEASED IN THE UNLOCK POSITION. FISHER CHRYSLER DODGE JEEP RAM (349 E 32ND ST, YUMA, AZ 85365, (928) 344-2650) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE LOCK ACTUATOR NEEDED TO BE REPLACED. THE PASSENGER'S SIDE DOOR WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS INFORMED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 49,250.

Electrical System
Filed May 25, 202068,000 milesWA

DRIVERS SIDE SLIDING DOOR SEIZED IN THE 'LOCKED' POSITION. VEHICLE WAS PARKED IN DRIVEWAY AND HAD BEEN USED NORMALLY EARLIER IN THE DAY AND WITHOUT ISSUE. THE DOOR COULD NOT BE OPENED MANUALLY FROM THE INSIDE OR THE OUTSIDE OR WITH ANY REMOTE OR INTERIOR BUTTON. HAVE BEEN UNABLE TO RESOLVE ISSUE.

Structure › Body › Door
Filed May 20, 2020160,000 milesLA

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR WAS INOPERABLE AND NO LONGER OPERATED AS NEEDED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT NOTIFIED THE MANUFACTURER THROUGH FACEBOOK ABOUT THE FAILURE AND WAS INFORMED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.

Engine
Filed May 14, 202093,000 milesDC

THIS VEHICLE HAS BEEN GIVING ME PROBLEMS THE MISFIRE THE PUTTING LOSE OF POWER ON THE HIGHWAY [XXX] NEAR GOT ME KILLED TOOK THE CAR TO MY MECHANIC WHEN ENGINE LIGHT CAME ON CODE READ BANK1 02 SENSOR CHANGED IT LEFT THE SHOP NO PROBLEM TWO DAYS LATER ON HIGHWAY AGAIN ENGINE LIGHT STARTS TO BLINK ON AND OFF AGAIN CAR STARTS LOSING POWER TAKE CAT BACK TO MECHANIC CODE IS NOW READING COIL 6 AND NEED TUNE UP GET THAT DONE CAR IS NOT DRIVING RIGHT AND THE ENGINE LIGHT IS BACK ON THIS VEHICLE IS A 2016 AND ALREADY GIVING ME TROUBLE I HAVE ALREADY REPLACED BOTH DOOR MOTORS I AM A SINGLE MOTHER ON A FIXED INCOME WITH A CAR PAYMENT ON A [XXX] LEMON! SOMEONE NEED TO CHECK THESE COMPLAINTS OUT ON THE VEHICLE ASAP I DON'T HAVE A LOT OF MONEY TO KEEP PAYING FOR ALL THE THESE WRONG CODES THAT POP UP WHEN GET A DIAGNOSTIC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Structure › Body
Filed May 13, 202060,000 milesTN

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THE DRIVER SIDE REAR SLIDING DOOR LOCKING MECHANISM MALFUNCTIONED AND THE DOOR CEASED IN THE LOCKED POSITION AND COULD NOT BE OPENED. THE FAILURE ALSO OCCURRED ON THE PASSENGER'S SIDE SLIDING DOOR ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO MIRACLE CHRYSLER LOCATED AT 1290 NASHVILLE PIKE, GALLATIN, TN 37066, WHO DIAGNOSED THAT THE LOCKING MECHANISM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.

Structure › Body
Filed May 13, 202048,000 milesNY

SLIDING DOOR REMAINED LOCKED AND WOULD NOT OPEN WHEN THE VEHICLE WAS SHUT OFF .OR RUNNING. THIS WAS REPAIRED BY REPLACING THE ACTUATOR. SHORTLY AFTER, THE OTHER SLIDING DOOR DID THE SAME. THIS HAPPENED WITHOUT WARNING. HAZARDOUS TO HAVE SOMEONE TRAPPED WITH NO EGRESS IN THE EVENT OF AN EMERGENCY. *TR

Electronic Stability Control (esc)
Filed May 11, 202048,000 milesNC

I LOADED ALL OF MY CHILDREN IN MY VAN TO GO DO A WALMART PICK UP. ALL OF THE DOORS WERE WORKING FINE. WE GOT HOME FROM DOING OUR PICK UP, AND THE BACK DRIVER SIDE DOOR WOULD NOT OPEN. ALL OF THE CHILDREN HAD TO GET OUT OF THE OTHER SIDE, AND CLIMB OVER A BABY CAR SEAT. WE TRIED TO GET THE DOOR OPEN FROM THE INSIDE, AND THE OUTSIDE, WE TRIED TO DISENGAGE THE LOCKS, BUT IT SEEMS AS THOUGH THEY ARE PERMANENTLY STUCK. IF I GET INTO A WRECK, THIS IS A SAFETY HAZARD. SIMULTANEOUSLY, THE DOOR ON THE PASSENGER SIDE IN THE BACK WILL NOT LOCK AT ALL. THESE ARE BOTH HAZARDS WHICH SHOULD BE RECALLED, AND FIXED IMMEDIATELY! I BELIEVE IT HAS SOMETHING TO DO WITH THE ELECTRICAL SYSTEM, HOWEVER I AM NO MECHANIC. I AM NOT THE ONLY ONE WHO HAS HAD THIS PROBLEM, I HAVE BEEN RESEARCHING THE PROBLEM AND THERE ARE MANY. I JUST WANT TO DRIVE A CAR THAT IS SAFE FOR MY CHILDREN, AND MY VAN HAS LESS THAN 50K MILES ON IT, I BOUGHT IT BRAND NEW OFF OF THE LOT. THIS SHOULD NOT BE A PROBLEM I AM EXPERIENCING. *TR

Structure › Body
Filed May 10, 202071,000 milesNC

RIGHT SLIDING DOOR WOULD NOT UNLOCK. NEITHER THE KEY FOB. OVERHEAD BUTTON, OUTSIDE DOOR HANDLE NOR THE INSIDE MANUAL OR ELECTRIC BUTTON WILL ALLOW THE DOOR TO OPEN. BIG SAFETY HAZARD AS I TRANSPORT MY GRANDCHILDREN. I FIXED IT BY FORCING THE ACTUATOR CONNECTING ROD. HOWEVER, NOW THE LEFT SLIDING DOOR WILL NOT UNLOCK. *TR

Structure › Body
Filed May 9, 2020IL

YOU CANNOT OPEN OR CLOSE THE DRIVERS SIDE SLIDING DOOR. THIS CANNOT BE DONE MANUALLY OR ELECTRONICALLY. *TR

Electrical System
Filed May 7, 202038,000 milesPA

LEFT REAR DOOR LOCK IS INOPERATIVE. DOOR WILL NOT UNLOCK WITH REMOTE (POWER LOCK) OR MANUALLY. ABOUT A MONTH AGO, THE POWER LOCK STARTED FAILING INTERMITTENTLY. AS OF 5/6/2020, THE LOCK IS FROZEN IN THE LOCKED POSITION. THIS APPEARS TO BE A COMMON ISSUE WITH THIS VEHICLE FROM MODEL YEARS 2010 FORWARD, LINKED TO A FAILED DOOR LOCK ACTUATOR. THIS IS A SAFETY HAZARD IN THAT REAR PASSENGERS WILL HAVE GREAT DIFFICULTY EXITING THE VEHICLE IN CASE OF AN EMERGENCY. *TR

Electrical System
Filed May 7, 202086,000 milesOK

I HAVE A 2016 CARAVAN, PASSENGER SIDE SLIDING DOOR WILL NOT OPEN, STUCK IN LOCKED POSITION. *TR

Electrical System
Filed May 7, 202070,000 milesTX

THE DRIVER SIDE REAR DOOR WILL NOT OPEN. I WAS NOT DRIVING, SIMPLY TRIED TO OPEN MY CAR ONE DAY AND IT STOPPED OPENING AND IS A SAFETY ISSUE. *TR

Unknown or Other
Filed May 4, 2020MI

THE DRIVERS SIDE BLOWS COLD AIR WITH AIR CONDITIONER ON, BUT ALL THE OTHER VENTS, BLOW HOT AIR.

Unknown or Other
Filed May 4, 202076,303 milesMO

THE DRIVERS SIDE SLIDING DOOR WILL NOT UNLOCK AND THEREFORE WILL NOT OPEN.

Electrical System
Filed May 4, 202043,700 milesFL

MY 2016 DODGE GRAND CARAVAN HAS 44000 MILES. MY DRIVER SIDE SLIDING DOOR IS STUCK IN LOCKED POSITION. I CAN-NOT UNLOCK IT MANUALLY. IN CASE OF EMERGENCY MY KIDS COULD BE TRAPPED. I CALLED THE DEALERSHIP TO INFORM THEM ABOUT THE PROBLEM, THEY TOLD ME IT'S NOT COVERED BY WARRANTEE AND IT WILL COST MORE THAN $1000 TO FIX. THIS PROBLEM IS HAPPENING TO MANY OF THIS MINIVAN OWNERS. I HOPE THERE IS A RECALL IN REGARDS OF THIS PROBLEM.

Unknown or Other
Filed May 1, 202074,640 milesFL

TRANSMISSION IS DEAD AT 74640 MILES, LUCKILY IT DIED BEFORE ME GETTING ON THE TURNPIKE. I WAS AT A LIGHT AND WHEN THE LIGHT TURN RED I WAS GOING TO GO AND A LOUD NOISE HAPPENED AND IT WOULDN'T GO FORWARD.

Structure › Body
Filed Apr 26, 2020MO

DRIVER SIDE SLIDING DOOR STUCK IN LOCKED POSITION

Electrical System
Filed Apr 25, 2020TX

MY 2016 DODGE GRAND CARAVAN IS HAVING THE SAME ISSUE THAT HUNDREDS OF PEOPLE IS COMPLAINING ABOUT ABOUT TWO THREE DAYS AGO MY BACK PASSENGER ELECTRICAL SIDE DOOR STARTING MAKING A LOUD BUZZING NOISE AND FROM LOOKING ONLINE IT SEEMS ALL OF OUR 2016S ARE STARTING TO HAVE THIS SAME PART FAIL. THE PART IS THE DOOR LOCK ACTUATOR WHICH OF COURSE IS NEVER COVERED BY ANY WARRANTY. THIS SHOULD BE A RECALL FROM DODGE. THIS IS A MAJOR SAFETY ISSUE BECAUSE DOOR IT IS NOT SECURE.

Unknown or Other
Filed Apr 25, 2020121,000 milesIL

I HAVE A DODGE CARAVAN 2016 IT IS KNOCKING UP UNDER THE HOOD.

Structure › Body
Filed Apr 23, 202065,000 milesIL

THE SLIDING DOOR DOOR LOCK ACTUATOR IS VERY NOISY. SOMETHING IS WRONG WITH IT. EVERY TIME I UNLOCK THE DOORS THAT SPECIFIC PASSENGER SIDE SLIDING DOOR IS VERY NOISY.

Electrical System
Filed Apr 21, 202042,000 milesKS

DRIVER SIDE SLIDING DOOR STUCK IN THE LOCKED POSITION (LOCK ACTUATOR FAILURE). DOOR CAN NOT BE MANUALLY UNLOCKED OR OPENED. IN AN EMERGENCY SITUATION, PASSENGERS COULD BECOME TRAPPED. 2016 DODGE GRAND CARAVAN 42,000 MILES

Engine
Filed Apr 20, 202050,000 milesCA

CAR LOSES ALL POWER AND STEERING IS LOST AS WELL. THIS HAS HAPPENED THREE TIMES NOW, WE HAVE TAKEN IT TO THE DEALERSHIP AND THEY CANNOT FIND ANYTHING WRONG WITH THE CAR OR RECREATE THE ISSUE. WE HAVE A FAMILY OF 6 AND ARE WORRIED ABOUT DRIVING OUR CAR, THIS IS A SAFETY ISSUE THAT NEEDS TO BE FIXED.

Unknown or Other
Filed Apr 18, 202036,100 milesNC

EVERY TIME THE ELECTRICAL DOOR LOCKS ON THE DRIVER SIDE SLIDING PASSENGER DOOR IS LOCKED WHILE EITHER DRIVING OR USING THE FOB THERE IS A VERY LOUD BUZZING SOUND. THE AUTO DOOR LOCKS IS MESSED UP AND SHOULD BE FIXED BY THE DEALERSHIP AND NOT COST THE OWNER ABOUT 1500$. *TR

Structure › Body › Door
Filed Apr 17, 202019,000 milesWA

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE REAR SLIDING DOOR WAS DEFECTIVE AND COULD NOT BE OPENED MANUALLY NOR WITH THE KEY FOB. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSIS OR TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILAGE WAS 19,000. *LN*JB

Electrical System
Filed Apr 13, 2020AZ

MY DRIVER'S SIDE SLIDING DOOR WILL NOT UNLOCK. I TRANSPORT MY GRANDCHILDREN ON A REGULAR BASIS AND AM CONCERNED THAT THEY COULD NOT GET OUT OF THE VAN IS THERE WAS AN ACCIDENT. MY VAN HAS ON 66,500 MILES ON IT. I LOVE THE VAN BUT THIS IS NOT SAFE.

Electrical System
Filed Apr 13, 2020120,000 milesOH

A FEW TIMES WHEN TURNING THE KEY TO START THE VAN IT DID NOT START OR TURN OVER. TURNED KEY BACK AND TRIED RESTARTING AND IT STARTED UP. TODAY WHILE DRIVING THE DASH LIGHTS ALL FLASHED AND THE VAN STARTED TO QUIT. NO WARNINGS OF ANY KIND THIS WAS ABOUT TO HAPPEN. VERY DANGEROUS! LUCKILY THE VAN REGAINED POWER AND I WAS ABLE TO CONTINUE DOWN THE ROAD. VERY DANGEROUS SITUATION AND COULD CAUSE AN ACCIDENT OR DEATH. AFTER SOME INVESTIGATING I BELIEVE THE IGNITION SWITCH MAY BE FAILING. THE KEY FOB IS LOOSE IN THE IGNITION SWITCH AND CAN BE WIGGLED.

Electrical System
Filed Apr 11, 202051,000 milesIL

WHENEVER THE DOOR UNLOCKS IT MAKES A WEIRD NOISE AROUND THE WINDOW/UNLOCK. IT ALSO DOES IT SOMETIMES WHEN WINDOW IS ROLLED DOWN

Structure › Body
Filed Apr 6, 202088,700 milesMN

GOOD AFTERNOON, I AM WRITING TODAY WITH A SERIOUS SAFETY ISSUE ON OUR 2016 DODGE GRAND CARAVAN. OUR VAN HAS REAR POWER SLIDER DOORS AND LOCKS; RECENTLY THE DRIVER'S SIDE REAR DOOR HAS STOPPED SLIDING AND WILL NOT UNLOCK AT ALL, EITHER WITH THE KEY OR MANUALLY. APPARENTLY THIS IS A WELL-KNOWN ISSUE; THE DEALER HAS STATED THAT THEY WILL TAKE A LOOK AT A VEHICLE FOR REPAIR BUT WE WILL HAVE TO PAY THE $100 DIAGNOSTIC FEE AND APPROXIMATELY $1100-1300 TO HAVE THE DOOR REPAIRED. THIS IS A COMMON FACTORY DEFECT THAT IS ALSO A SEVERE SAFETY HAZARD. I HAVE THREE YOUNG CHILDREN; IF I WAS HIT ON THE PASSENGER SIDE OF THE VEHICLE, HOW COULD I POSSIBLY GET MY CHILDREN OUT OF THE CAR SAFELY? IF IT WAS SIMPLY A POWER VS. MANUAL DOOR ISSUE, WE WOULDN'T MIND. HOWEVER, THE DOOR WILL NOT OPEN AT ALL. NOT ONLY IS THE INCONVENIENCE SEVERE WITH TWO CHILDREN IN CAR SEATS, BUT THE SAFETY ISSUE IS UNCONSCIONABLE. WILL IT TAKE THE DEATH OF A CHILD FOR DODGE TO ISSUE A RECALL ON THE COMMON PROBLEM? EVEN THE REPAIR TECH AT THE DEALER SAID THAT IT HAPPENS ALL THE TIME. THIS IS NOT RIGHT AND NOT SAFE FOR FAMILIES. PLEASE CONTACT ME VIA EMAIL OR AT [XXX] FOR MORE INFORMATION. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Electrical System
Filed Apr 5, 202065,000 milesMA

WHEN PRESSING THE BUTTON TO UNLOCK MY DOORS, MY RIGHT REAR AUTOMATIC SLIDING DOOR MAKES A LOUD BUZZING SOUND. IT ONLY HAPPENS WHEN THE BUTTON TO UNLOCK OR WHEN I OPEN MY DOOR FROM THE FRONT, THE CAR AUTOMATICALLY UNLOCKS ALL THE DOORS. BASICALLY WHEN EVER THE DOORS ARE UNLOCKED IN ANY WAY. THE RIGHT BACK SLIDING DOOR MAKES A LOUD BUZZING NOISE. I HAVE BEEN LOOKING AT SOME REVIEWS AND FOUND OUT THERE ARE A LOT OF OTHERS HAVING SAME PROBLEM WITH THE SAME SCENARIO AND SAME DOOR. IT HAPPENS EVERY TIME I UNLOCK THE DOORS.

Engine
Filed Apr 4, 2020TX

I HAVE HAD THE ENGINE AND TRANSMISSION REBUILT AND THE CAR IS NOT QUITE FOUR YEARS OLD. THE REAR AC HAS BEEN FIXED, THE T.V. THAT CAME WITH THE CAR HAS BEEN REPAIRED. THE DOOR LOCKS HAVE BEEN FIXED. THE FUEL INJECTED HAVE BEEN REPAIRED AND NOW I AM HAVING PROBLEMS WITH THE CADILLAC CONVERTER. IT CAR HAS HAD SO MANY PROBLEMS AND A LOT OF THE PROBLEMS WERE SOME OF YOU RECALL. I WILL NEVER GET ANOTHER DODGE.

Structure › Body
Filed Mar 30, 202032,625 milesWA

REGARDING 2016 DODGE GRAND CARAVAN, BASE MODEL EXCEPT FOR STOW-N-GO SEATS; NO POWER WINDOWS. VEHICLE PURCHASED NEW IN MAY 2017; PROBABLY HAD BEEN SITTING ON THE LOT FOR CLOSE TO A YEAR. WE'VE PUT ON 32625 MILES TO DATE. WITH NO WARNING, DRIVER SIDE SLIDING (TRANSLATING) DOOR POWER LOCK FROZE IN LOCKED POSITION WITH DOOR SHUT. CANNOT MOVE LOCK LEVER, MANUALLY OR ELECTRICALLY AND CANNOT OPEN DOOR FROM INSIDE OR OUTSIDE THE VEHICLE. WILL BE DISASSEMBLING DOOR LINING PANELS FROM INSIDE THE VEHICLE TO TROUBLESHOOT THE PROBLEM. ANTICIPATE HAVING TO REPLACE DOOR LOCK ACTUATOR OR, AT THE LEAST, FREEING UP THE LOCK TO RESTORE FUNCTION. NOTE: THIS DRIVER'S SIDE DOOR GETS MORE LOCK-UNLOCK CYCLES THAN THE PASSENGER SIDE DOOR AS THE KEY FOB "UNLOCK" BUTTON ACTUATES THE DRIVER SIDE DOORS WITH THE FIRST PUSH, THEN UNLOCKS THE REST OF THE DOORS ON THE SECOND PUSH. "INTERIOR VIEW" PHOTO SHOWS THE BEGINNING OF MY DISASSEMBLY PROCESS. NEED SPECIAL TOOL TO REMOVE SIDE PANEL.

Structure › Body
Filed Mar 14, 202040,000 milesIL

SLIDING DOOR LOCK WILL NOT UNLOCK. IT IS STUCK IN THE LOCK POSITION. CAN NOT UNLOCK IT THROUGH REMOTE, INTERIOR SWITCH OR MANUALLY. THE DOOR IS SHUT AND WILL NOT OPEN, WHICH IS A SAFETY HAZARD. VEHICLE WAS PARKED WHEN I WENT TO DO GROCERIES. RETURNED TO VEHICLE AND THE DRIVERS SIDE SLIDING DOOR WOULD NOT UNLOCK.

Electronic Stability Control (esc)
Filed Mar 11, 202065,000 milesWI

DRIVER SIDE PASSENGER DOOR WAS LOCKED SHUT. HAD TO BRING THE VEHICLE IN FOR SERVICE MULTIPLE TIMES TO CORRECT THE ISSUES. THE FIRST TIME THEY DISASSEMBLED THE DOOR AND ONCE ON A WORK BENCH IT WORKED FINE, THEY PUT BACK INTO THE VEHICLE AND 2 DAYS LATER IT WAS BACK TO LOCKED SHUT. BROUGHT IN FOR SERVICE AGAIN AND HAD THE LOCK ACTUATOR REPLACED. THIS IS A SAFETY HAZARD FOR MY CHILDREN WHEN THE DOOR IS NOT OPERATIONAL. THE PASSENGER SIDE DOOR IS ALSO MAKING A GRINDING NOISE WHICH WAS SIMILAR TO THE NOISE THE DRIVER SIDE MADE BEFORE IT STOPPED WORKING. IF I HAVE BOTH DOORS NONOPERATIONAL THIS IS AN EXTREMELY BIG SAFETY ISSUE FOR ANYONE RIDING IN THIS VEHICLE. I HAVE SPENT OVER $500 ON THIS ISSUE AND AM WORRIED IT WILL BE AT LEAST AN ADDITIONAL $500 TO FIX THE ISSUES ON THE PASSENGER SIDE DOOR ONCE THAT BEGINS TO FAIL.

Service Brakes
Filed Mar 11, 202090,000 milesTX

WAS DRIVING ON THE HIGHWAY IN STOP AND GO TRAFFIC WHEN THE VEHICLE DIED. THE ELECTRICAL SYSTEM WAS STILL FUNCTIONAL, BUT THE BRAKES AND THE POWER STEERING WERE NOT WORKING AND THE CAR APPEARED TO BE IDLING, BUT NON-RESPONSIVE. WAS ABLE TO PULL OVER AND FORCE THE GEAR INTO PARK AND TURN THE CAR OFF AND WHEN THE VEHICLE TURNED ON NO WARNING LIGHTS WERE DISPLAYED.

Structure › Body
Filed Mar 10, 2020118,000 milesSD

MY PASSENGER REAR SLIDING DOOR WON'T UNLOCK. NO MATTER WHAT YOU DO TO TRY TO UNLOCK THE DOOR IT WON'T UNLOCK. THE POWER LOCKS AND MANUAL LOCKS ARE STUCK. IF YOU ARE IN THE REAR SEAT YOU CAN'T GET OUT UNLESS YOU CRAWL TO THE OTHER SIDE OF THE VAN. IT HAPPENED WHEN I PARKED MY VEHICLE AT A RESTAURANT AND THE DOOR WOULDN'T UNLOCK. I HAD TO GET MY 3 YEAR OLD DAUGHTER TO CRAWL ACROSS MY VEHICLE TO GET HER OUT

Structure › Body
Filed Mar 10, 202092,000 milesNY

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER DOOR LOCK WAS CEASED IN THE LOCK POSITION. THE CONTACT MENTIONED THAT THE DOOR WAS UNABLE TO BE UNLOCKED MANUALLY OR BY USING THE KEY FOB. THE CONTACT STATED THAT IN ORDER TO UNLOCK THE DOOR, THE DOOR PANEL NEEDED TO BE REMOVED AND THE INTERIOR METAL ROD NEEDED TO BE PULLED TO UNLOCK THE DOOR. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

Unknown or Other
Filed Mar 9, 202040,000 milesKY

LOCKING ACTUATOR IN THE REAR SLIDING DOOR MALFUNCTUONING

Electrical System
Filed Mar 7, 202058,000 milesPA

I HAVE A 2016 DODGE GRAND CARAVAN AND EVERY TIME I UNLOCK THE DOOR OR LOCK IT IT MAKES THIS LOUD BUZZING NOISE, THE DOOR WORKS FINE IT OPENS AND CLOSE. BUT WHEN USING THE UNLOCK BUTTON EVERYONE CAN HEAR THE LOAD BUZZING NOISE.

Structure › Body
Filed Mar 6, 202033,105 milesKY

DRIVERS SIDE DOOR WILL NOT OPEN. MANUALLY OR BY REMOTE. IT IS STUCK IN LOCK MODE. SERIOUS SAFETY ISSUE! I HAVE AN INFANT IN A CARSEAT AND 3 OTHER CHILDREN THAT THIS IMPACTS! IF WE WERE IN AN ACCIDENT SOMEONE COULD DIE!!

Structure › Body
Filed Mar 4, 202031,500 milesWI

WHILE DRIVING THE VEHICLE THE SLIDING REAR DRIVER SIDE DOOR POPS OPEN AND CLOSE CAUSING THE DOME LIGHT TO COME ON AND A DOOR AJAR MESSAGE APPEAR ON THE DASH. NEED TO PULL OVER AND PUSH REAR SLIDING DRIVER SIDE DOOR SHUT TO RESET DOOR. WHEN USING DUAL CLIMATE THE FRONT PASSENGER VENTS AND REAR VENTS BLOW HOT AIR EVEN WHEN SWITCHING TO A/C. WE BROUGHT VAN TO DEALERSHIP WHILE UNDER WARRANTY TO FIX ISSUES BUT STILL HAVE ON GOING ISSUES. WE BROUGHT THE A/C ISSUE IN FOR REPAIR 4 TIMES SINCE 2018. WE BROUGHT THE DOOR ISSUE IN FOR REPAIR MULTIPLE TIMES SINCE 2018 AS WELL. SOMETIME NOT RECEIVING PAPERWORK FROM THE DEALERSHIP BECAUSE THEY DIDN'T WRITE ANY UP. IT IS A CONCERN WHEN DRIVING WITH MY CHILDREN IN BACK IF THE DOOR DOES OPEN WHILE I'M DRIVING. ANOTHER CONCERN IS THE HEAT BLOWING ON THEM DURING SUMMER BECAUSE THE A/C MALFUNCTIONS IN THE REAR AND PASSENGER VENTS. HAS HAPPENED AT VARIOUS DATES WITH DIFFERENT MILAGE. HAS HAPPENED MULTIPLE TIMES.

Electrical System
Filed Mar 4, 202018,205 milesWI

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VENTS WOULD BLOW OUT HOT AIR. THE CONTACT HAD TO TURN THE INDICATOR OFF IN ODER FOR THE HOT AIR TO STOP. THE CONTACT MENTIONED THAT THE DRIVER SIDE SLIDING DOOR OPENED WHILE IN MOTION WITH THE DOOR AJAR INDICATOR WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE KOLOSSO CHRYSLER DODGE JEEP RAM LOCATED AT (2701 W COLLEGE AVE, APPLETON, WI 54914) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE ACTUATOR AND DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED SEVERAL TIMES HOWEVER THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE 18,205.

Structure › Body
Filed Mar 2, 202039,500 milesCA

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WHILE DRIVING. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE DRIVER REAR SLIDING DOOR FAILED TO OPERATE AS DESIGNED. THE VEHICLE WAS TAKEN TO SAN LEJANDRO CHRYSLER DODGE JEEP RAM (1444 MARINA BLVD, SAN LEJANDRO, CA 94577) WHERE THE BATTERY AND SLIDING DOOR LATCH WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED TO TAKE THE VEHICLE TO A LOCAL DEALER TO BE DIAGNOSED OUT OF POCKET. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,500.

Power Train
Filed Feb 29, 202059,000 milesWA

TRANSMISSION FAILURE AT 59000 MILES, IT WON'T RUN IN REVERSE IT WILL SLIP BUT WON'T MOVE, VERY DISSATISFIED, WAY TOO SOON TO FAIL IN MY OPINION I WILL NEVER BUY A CHRYSLER EVER AGAIN TOTAL GARBAGE

Structure › Body
Filed Feb 26, 202058,000 milesNM

THE ACTUATOR IN BOTH SLIDING DOORS HAS BROKEN. OUR MECHANIC SUGGESTED WE REQUEST A RECALL FOR THIS PART AS THE MINIVAN IS STILL FAIRLY NEW AND THE PART IS EXPENSIVE. ONE SLIDING DOOR WOULD NOT OPEN AT ALL AND THE OTHER WOULD NOT LOCK. OUR MECHANIC WAS ABLE TO GET THE DOOR THAT WAS STUCK CLOSED TO OPEN AGAIN BUT NOW IT NO LONGER LOCKS EITHER. IN DOING SOME ONLINE RESEARCH THIS APPEARS TO BE A COMMON PROBLEM WITH DODGE MINIVANS.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2016 Dodge Grand Caravan → · Every Grand Caravan year → · How the figures are calculated →