Page 10 of 21 · complaints 451–500 of 1,002

2016 Dodge Grand Caravan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Seats › Front Assembly › Head Restraint
Filed Jan 4, 202171,000 milesOH

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE HER SPOUSE WAS DRIVING 55 MPH, THE DRIVER'S SIDE HEADREST DEPLOYED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS OR REPAIRS HOWEVER, PAUL SHERRY CHRYSLER JEEP DODGE RAM (8645 N CO RD 25A, PIQUA, OH 45356, (937) 778-0830) WAS CONTACTED AND PROVIDED A REPAIR ESTIMATE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000.

Service Brakes
Filed Dec 30, 202070,000 milesNC

WHILE DRIVING THE ENTIRE VEHICLE INCLUDING ALL FUNCTIONAL SYSTEMS SIMPLY SHUTS OFF. THIS HAS HAPPENED 2 TIMES IN THE LAST 2 MONTHS. ALL SYSTEMS ARE LOST. BRAKES, STEERING, ENGINE, ETC. THERE IS NO ADVANCED WARING OR INDICATIONS. THERE ARE NO ENGINE WARNING LIGHTS. THE VEHICLE HAS BEEN TAKEN INTO THE DEALERSHIP TWICE TO FIX THIS MALFUNCTION WITH NO SUCCESS/PROGRESS. THIS IS CATASTROPHIC FAILURE BECAUSE ALL VEHICLE CONTROLS ARE LOST. BOTH TIMES THE VEHICLE WAS BEING DRIVEN. ONCE IN THE CITY AND THE OTHER WHILE ON THE HIGHWAY.

Electrical System
Filed Dec 27, 2020KS

A LOUD BUZZ SOUND HAPPENS WHEN I LOCK MY VEHICLE OR WHEN MY DOOR AUTOMATICALLY LOCKS. IT DOESN'T MATTER IF THE VEHICLE IS STATIONARY OR IN MOTION. WHEN IT LOCKS IT MAKES A VERY LOUD NOISE

Electrical System
Filed Dec 20, 2020CA

OUR 2016 DODGE GRAND CARAVAN STALLS WHILE DRIVING. THERE IS NO INDICATION WHEN IT WILL HAPPEN. WHEN IT DOES HAPPEN, THE DASH INDICATORS LIGHT UP BRIEFLY AND THE ENGINE LOSES ALL POWER. THIS HAS HAPPENED NUMEROUS TIMES WHILE DRIVING IN TRAFFIC ON THE ROAD. I HAVE SEEN HUNDREDS OF SIMILAR COMPLAINTS ONLINE FOR THIS VEHICLE. WE ARE ABLE TO RESTART THE VEHICLE AFTER COMING TO A COMPLETE STOP, BUT THE CHECK ENGINE LIGHT IS NOT ON AND THERE ARE NO ENGINE CODES WHEN WE RESTART. MANY OF THE COMPLAINTS I HAVE READ STATE THAT THE MECHANICS CAN'T FIGURE OUT WHAT IS WRONG BECAUSE THERE IS NO CODE AND CAN'T IMMEDIATELY RECREATE THE ISSUE. WE HAVE HAD THE SAME EXPERIENCE. YET IT CONTINUES TO HAPPEN. OVER AND OVER. MY VEHICLE IS IN THE 5TH GENERATION OF THIS MODEL (2008 - 2020). ACCORDING TO WIKIPEDIA, WELL OVER 1 MILLION HAVE BEEN SOLD IN THE US ALONE. IF HUNDREDS (MAYBE THOUSANDS) OF PEOPLE HAVE COMPLAINED ON THE INTERNET ABOUT THE SAME EXACT PROBLEM WITH THE SAME EXACT VEHICLE, THEN YOU KNOW THERE ARE MULTIPLES MORE WHO HAVE EXPERIENCED THIS ISSUE. LOSING POWER WHILE DRIVING IS A MASSIVE SAFETY ISSUE, NOT JUST FOR THE VEHICLE THAT LOSES POWER, BUT FOR ALL VEHICLES AROUND IT. I AM DATING THIS AS OF 12/19/2020 BECAUSE IT HAPPENED TO ME AGAIN LAST NIGHT, BUT PLEASE NOTE THAT IT HAS HAPPENED REPEATEDLY OVER THE PAST FEW YEARS. THIS ISSUE SHOULD PROMPT A RECALL SO THAT NOBODY IS KILLED.

Power Train
Filed Dec 18, 2020135,000 milesMO

TRANSMISSION LOSS OF POWER DRIVING DOWN INTERSTATE NOW SLIPS WHILE DRIVING LOCALLY

Electrical System
Filed Dec 18, 2020NC

REAR LIFT WON'T OPEN SOMETIMES AND NOT MANUALLY EITHER. PASSENGER SLIDING DOOR MAKES A BUZZING SOUND WHEN UNLOCKED

Air Bags
Filed Dec 18, 202056 milesHI

I REPORTED TO DODGE MANAGEMENT TEAM OF MR KUNISNIS AND I WAS TRANSFERRED TO MR. AGOSTA. I WAS INSTRUCTED TO BOOKED AN APPOINTMENT TO DODGE HONOLULU BRANCH WHICH I DID TO CHECK MY AIRBAG THAT NEVER WORK SINCE I TOOK THE CAR BRAND NEW AND THE BATTERY IS BEING REPLACED LESS THAN A YEAR FOR 4 TIMES IN 3 YRS. BUT WHEN I BROUGHT MY CAR TO DODGE HONOLULU, I HAVE BEEN INFORMED THAT DODGE MAIN OFFICE DENIED MY CAR CHECK. I INFORMED BOTH MR KUNISKIS AND MR. AGOSTA BUT NEVER HEARD BACK TODAY.

Unknown or Other
Filed Dec 17, 202040,000 milesFL

FAULTY DOOR LOCK ACTUATOR ON PASSENGER SIDE SLIDING DOOR. DOOR MAKES LOUD BUZZING SOUND EVERY TIME THE AUTOLOCK FEATURE IS ACTIVATED (15MPH). I AM CONCERNED THAT THE SLIDING DOOR NOT LOCKING CAN CAUSE AN ISSUE DURING A COLLISION.

Electrical System
Filed Dec 16, 202060,000 milesMO

THE ELECTRIC LOCKS ON BOTH OF THE SLIDING REAR DOORS HAVE A BUZZ WHEN OPENING AND CLOSING THE DOORS, ALSO WHEN UNLOCKING THEM.

Electrical System
Filed Dec 16, 2020TX

PASSENGER SLIDING DOOR MAKES A LOUD BUZZING NOISE AND WILL NOT UNLOCK. CANNOT MANUALLY UNLOCK THE CAR AND UNABLE TO MANUALLY OR AUTOMATICALLY OPEN. UNSAFE CONDITION. PLEASE ASK THEM TO FIX.

Air Bags
Filed Dec 13, 202052,000 milesFL

THE DRIVER'S SIDE HEADREST HAS DEPLOYED ON IT'S OWN WHILE PARKED IN A DRIVEWAY AND TURNED OFF. AFTER INSPECTION, THE PLASTIC BRACKETS THAT RETAIN THE METAL PIN THAT IS SUPPOSED TO SECURE THE HEADREST BROKE APART AND RELEASED THE HEADREST INTO A DEPLOYED POSITION. THIS IS A DESIGN FLAW THAT SHOULD BE RECALLED BEFORE SOMEONE BECOMES INJURED. THE HEADREST IS UNDER A SPRING LOADED FORCE THAT THE PLASTIC WAS NOT ENGINEERED TO RESTRAIN.

Unknown or Other
Filed Dec 10, 202060,000 milesNV

THE SLIDING DOOR LOCKS ARE MAKING A LOUD BUZZING SOUND AND NOT LOCKING PROPERLY WHEN I USE MY REMOTE TO LOCK THE VAN. I HAVE TO MANUALLY UNLOCK AND LOCK THE DOOR.

Unknown or Other
Filed Dec 9, 202046,000 milesGA

POWER SLIDING DOOR ON RIGHT SIDE MAKES BUZZING SOUND WHEN ANY FOOD IS OPENED.

Power Train
Filed Dec 7, 202092,000 milesMS

TRANSMISSION STARTED MAKING A WHINING NOISE GOING DOWN THE ROAD THEN STOP PULLING HAVING TO REPLACE THE TRANSMISSION AT 92000 MILES AND IT WAS SERVICE REGULAR WE BOUGHT THIS VAN IN 2016 WITH 4 MILES AND NO RECALL ON IT I WILL NEVER BUY ANOTHER ONE DODGE GRAND CARAVAN

Electrical System
Filed Dec 3, 202067,000 milesAZ

BOTH REAR SLIDING DOOR ACTUATORS HAVE FAILED WITHIN A MONTH. THE DOOR ACRE COMPLETELY UNUSABLE AND CANNOT BE OPEN

Structure › Body
Filed Dec 2, 202062,395 milesCA

ALL OF A SUDDEN THE DRIVER SIDE SLIDING DOOR IS FROZEN LOCKED AND WILL NOT OPEN. I HAVE TRIED EVERYTHING TO BE ABLE TO OPEN THE DOOR - FROM OUTSIDE AND INSIDE AND IT DOES NOT UNLOCK OR OPEN. THIS IS A SERIOUS SAFETY ISSUE - IF MY GRANDCHILDREN ARE SITTING IN THE MIDDLE AND BACK SEATS - HOW WILL THEY GET OUT IN AN EMERGENCY?

Power Train
Filed Nov 30, 2020145,000 milesKY

TRANSMISSION PUMP FAILED WHILE DRIVING AND RESULTING IN LOSS OF DRIVABILITY. VEHICLE BEGAN MAKING A WHINING SOUND WHILE ON THE INTERSTATE AND WE EXITED THE HIGHWAY. VEHICLE LOST ABILITY TO MOVE WHILE IN A PARKING LOT/DRIVE-THRU.

Power Train
Filed Nov 28, 202061,828 milesSC

WHILE DRIVING, THE VEHICLE BEGAN MAKING A VERY FAINT WHINING NOISE. I STOPPED AT A RED LIGHT, AND THEN THE VEHICLE HAD TROUBLE ACCELERATING. I WAS ABLE TO MAKE IT HOME, BUT THE VEHICLE WOULDN'T MAKE IT UP THE DRIVEWAY; IT KEPT ROLLING BACKWARDS. AFTER READING OVER 100 COMPLAINTS WITH THE SAME PROBLEM, I'M PRETTY IRATE TO FIND OUT THERE WAS A RECALL, BUT MY VIN# ISN'T INCLUDED. THE WARRANTY ALSO COVERS THE POWERTRAIN UP TO 60K MILES AND I'M AT 61832, JUST OVER THE WARRANTY. I SHOULDN'T HAVE TO REPLACE MY TRANSMISSION ON A 4 YEAR OLD VEHICLE, WHEN NUMEROUS OTHERS ARE COMPLAINING OF THE SAME PROBLEM AND OTHER VEHICLES OF THE SAME MAKE/MODEL ARE UNDER RECALL.

Engine
Filed Nov 25, 202066,700 milesCA

WHEN EXITING THE FREEWAY, THE POWER GAVE OUT AND THE STEERING WHEEL LOCKED UP. HOWEVER, THE CAR DID NOT SHUT DOWN IT WAS STILL RUNNING BUT WAS UNABLE TO STEER. THE ENGINE LIGHT IS ON, HAD IT CHECKED OUT AND THERE'S ISSUES WITH THE HEADS. THERE HAS BEEN EXTENDES WARRANTIES FOR THIS ISSUE BUT VIN IS NOT INCLUDED.

Structure › Body
Filed Nov 24, 202038,000 milesIL

REAR SLIDING DOORS GET STUCK ON THE LOCK POSITION AND CAN'T BE OPENED (DEFECTIVE ACTUATOR). THE DEALER WILL NOT REPLACE IT. IF REAR-END CRASH OR FIRE POSSIBLE DEATH MAY OCCUR.

Power Train
Filed Nov 24, 202052,000 milesPA

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE FAILED TO ACCELERATE WITH AN ABNORMAL SOUND COMING FROM THE TRANSMISSION. THE VEHICLE WAS TAKEN TO KELLY CHRYSLER JEEP DODGE LOCATED AT 78 ZENTS BOULEVARD, BROOKVILLE, PA 15825, (814)- 352-4129, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION HYDRAULIC PUMP AND TORQUE CONVERTER CAUSED A LOSS OF PRESSURE IN THE TRANSMISSION. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V462000 (POWER TRAIN). THE FAILURE MILEAGE WAS 52,000.*LN*DT THE CONSUMER STATED HE HAD TO PAY FOR THE REPLACEMENT OF THE TRANSMISSION. *TR*JB

Power Train
Filed Nov 19, 202079,000 milesPA

THE TRANSMISSION BEGAN MAKING WHINING NOISES AROUND 52000 MILES TOOK TO GARAGE SAYS IT'S NORMAL AT 56000 IT WAS GETTING WORSE WHINING.. THEN AT 79000 THE TRANSMISSION STOPPED COMPLETELY

Power Train
Filed Nov 15, 2020126,000 milesTN

THE TRANSMISSION PUMP HAS FAILED WHILE DRIVING AND NOW THE TRANSMISSION WILL NOT SHIFT SMOOTHLY IT JERKS AND SOMETIMES WON'T SHIFT AT ALL MAKING THE RPM'S GO VERY HIGH BEFORE IT SHIFT WITH A HARD JERK. MAKES A WHINING NOISE AND IS UNSTABLE.

Power Train
Filed Nov 13, 202096,000 milesTX

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE LOSS MOTIVE POWER AND FAILED TO ACCELERATE. THE CONTACT STATED THAT THE VEHICLE WENT INTO LIMP MODE. THE CONTACT STATED THE VEHICLE FAILED TO SHIFT GEARS CORRECTLY WITH THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT DISCONNECTED THE BATTERY TO HAVE THE COMPUTER WAS RESET HOWEVER, THE GEAR SHIFTED INTO FIRST GEAR THEN BACK INTO NEUTRAL. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE VEHICLE WAS NOT YET TAKEN TO A DEALER. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.

Electrical System
Filed Nov 13, 2020102,376 milesWI

BOTH POWER SLIDING DOORS HAVE A VERY LOUD & ANNOYING BUZZ WHEN OPENING USING THE KEY FOB AS WELL AS WHEN THE VEHICLE REACHES A CERTAIN SPEED WHERE THE DOOR LOCKS AUTOMATICALLY LOCK.THE DIAGNOSIS IS DEFECTIVE POWER LOCK ACTUATORS. THE REPAIR IS VERY EXPENSIVE AND IF NOT REPAIRED, WILL CAUSE THE POWER DOORS TO FREEZE IN A LOCKED POSITION CREATING A SERIOUS SAFETY ISSUE. A RECALL IS NEEDED IMMEDIATELY AS MOST IF NOT ALL OF THE DODGE GRAND CARAVANS IN THE 2015 THROUGH 2017 WILL EXPERIENCE THIS ISSUE.

Structure › Body
Filed Nov 8, 202075,000 milesIN

THE RIGHT SIDE DOOR MAKES A BUZZING SOUND WHEN THE DOOR IS UNLOCKED. THE DOOR LOCK ACTUATOR IS FAULTY

Power Train
Filed Nov 8, 202088,000 milesNY

VEHICLE WILL NOT SHIFT GEARS. WILL REV UP AND SLOW DOWN ON IT'S OWN BUT BARELY MOVES. STEPPING ON GAS PADDLE DOES NOT HELP PROBLEM AS IT WILL NOT SHIFT

Unknown or Other
Filed Nov 5, 202043,000 milesTX

RIGHT PASSENGER BACK SLIDING DOOR BUZZES WHEN OPEN WITH KEY OR DOOR LOCKS. VERY LOUD. DRIVER SIDE BACK SLIDING DOOR IS JAMMED SHUT. WILL NOT OPEN AT ALL. THIS IS A DANGER AND CAN CAUSE INJURY OR DEATH BECAUSE YOU CAN NOT EXIT FROM DOOR. DEALER SAID THEY CHARGE 155.00 JUST TO DIAGNOSE.

Structure › Body
Filed Nov 2, 202067,109 milesAZ

THE DRIVER'S SIDE SLIDING DOOR DOES NOT UNLOCK OR OPEN. THE LOCKING MECHANISM IS STUCK IN THE LOCK POSITION AND DOES NOT ALLOW THE DOOR TO UNLOCK/OPEN. THIS HAPPENED WITHOUT ANY EXTERNAL CAUSE. IT JUST STOPPED WORKING ONE DAY AND IS A SAFETY CONCERN DUE TO CHILDREN UNABLE TO EXIT THE VEHICLE IN THE EVENT OF AN EMERGENCY.*DT*DT CONSUMER WAS TOLD BY THE FCA GROUP ONLY OPTION WAS TO HAVE IT DIAGNOSIS AND PAY FOR THE REPAIR BUT CASE NUMBER [XXX] WAS OPENED ANYWAYS. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB

Power Train
Filed Nov 1, 202070,336 milesPA

THE TRANSMISSION ON MY DODGE CARAVAN FAILED. THE PUMP ON IT FAILED. THERE IS A RECALL FOR THIS SAME PROBLEM BUT DODGE SAYS IT'S VIN SPECIFIC AND MINE IS NOT COVERED. SINCE THEY HOLD ALL OF THE INFO. HOW DO I KNOW THEY ARE NOT LYING. THE REPAIR COST ME $4,700.00. THEY REFUSE TO PAY. THIS VEHICLE SHOULD BE ADDED TO THE RECALL LIST. DODGE RECALL IS HTSA 16V46100. THANKS, DAVID J. ARNOLD

Power Train
Filed Oct 27, 202065,000 milesNM

TRANSMISSION IS SLIPPING AND CONTINUING TO GET WORSE!

Electronic Stability Control (esc)
Filed Oct 26, 202085,000 milesWY

PASSANGER SIDE REAR SLIDING DOOR STARTED MAKEING A BUZZING NOISE WHEN LOCKING AND UNLOCKING. DID SOME RESEARCH ON THE WEB AND FOUND OUT IT IS A COMMON PROBLEM FOR THE ACCUATOR TO STICK OR MALFUNCTION, AND NOW THE BUZZING STOPED AND THE LOCK IS STUCK IN THE LOCK POSITION AND WILL NOT MOVE.I FEEL IT IS A SAFETY ISSUE WITH 3 YOUNG CHILDREN IN THE CAR AND GOD FORBID AND ACCIDENT OCCURS I WANT TO GET MY KIDS OUT QUICKLY AND SAFELY.......SO SAY I GET T BONED ON DRIVERS SIDE AND PASSENGER DOOR WON'T UNLOCK OR OPEN..... LOOKS LIKE MY WIFE IS CRAWLING THROUGH THE CENTER WITH 2 CARSEATS OR OUT THE BACK....LET'S GET THIS FIXED BEFORE IT KILLS SOMEONE

Structure › Body
Filed Oct 23, 2020TX

DRIVER'S SIDE SLIDING DOOR STUCK IN LOCKED POSITION. 46,544 MILES

Power Train
Filed Oct 21, 202088,973 milesMA

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING 35 MPH, THE CONTACT HEARD AN ABNORMAL SOUND COMING FROM THE VEHICLE WITH THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE LOSS MOTIVE POWER WHILE DRIVING UPHILL AND THE VEHICLE ROLLED BACKWARDS. THE CONTACT DEPRESSED THE BRAKE PEDAL FOR THE VEHICLE TO COME TO A COMPLETE STOP. THE VEHICLE WAS TOWED TO THE DEALER SALVADORE CHRYSLER DODGE JEEP RAM (442 W BROADWAY #2, GARDNER, MA 01440) WHERE IT WAS DIAGNOSED AND IT WAS DETERMINED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,973.

Unknown or Other
Filed Oct 21, 2020100,000 milesIN

SLIDING DOOR MAKING BUZZING NOISE WHEN LOCKING OR UNLOCKING STATIONARY. DOOR LOCK ACTUATOR

Power Train
Filed Oct 20, 2020105,000 milesCT

TRANSMISSION PUMP NOT COVERED HAS THIS PROBLEM SHOULD BE COVERED UNDER RECALL BUT IS NOT WHY

Structure › Body
Filed Oct 20, 202069,602 milesSC

THE DRIVER SIDE PASSENGER DOOR WILL NOT OPEN AND IS "LOCKED". NO MANUAL OR FOB ATTEMPT WILL ALLOW ENTRY OR EXIT. IN THE EVENT OF AN ACCIDENT NO ONE WILL BE ABLE TO OPEN THIS DOOR. THIS IS REPORTED 100'S OF TIMES ON VARIOUS SITES AS A KNOWN ISSUE WITH THIS MODEL.

Structure › Body
Filed Oct 19, 202098,770 milesWI

LOCK ACTUATOR IN PASSENGER SIDE SLIDING DOOR DOES NOT FUNCTION, BUZZES LOUDLY. WHETHER VEHICLE IS STATIONARY OR MOVING, LOCK FAILS.

Engine
Filed Oct 19, 202019,888 milesCA

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, THE VEHICLE FAILED TO RESTART. THE CONTACT CALLED A TOWING SERVICE HOWEVER, THE VEHICLE WAS UNABLE TO BE JUMP STARTED. THE CONTACT HAD THE BATTERY CHECKED HOWEVER, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED BACK TO THE RESIDENCE. VICTORVILLE MOTORS CHRYSLER JEEP DODGE RAM (14617 CIVIC DR, VICTORVILLE, CA 92394, (760) 843-8317) WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS ON THE VIN. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO BE DIAGNOSED AND THAT HE WAS RESPONSIBLE TO PAY THE DIAGNOSTIC FEE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,888.

Structure › Body
Filed Oct 18, 202060,200 milesUT

OUR SLIDING DOOR HAS SEIZED UP IN THE LOCK POSITION. WE ARE UNABLE TO OPEN IT AT ALL. AFTER READING HUNDREDS OF OTHER COMPLAINTS IT SOUNDS LIKE THE SLIDING DOOR ACTUATOR NEEDS TO BE REPLACED. THIS IS ON ONE SIDE BUT NOW THE OTHER SIDE IS SOUNDING LIKE IT MAY GO AS WELL. HAVING DOORS WE CAN NOT OPEN IS A SAFETY ISSUE AND NEEDS TO BE FIXED BEFORE WE ARE COMFORTABLE DRIVING WITH OUR CHILDREN AGAIN. THE VEHICLE IS A 2016 DODGE CARAVAN AND JUST BROKE 60K MILES. AVERAGE FIX IS OVER $1100 AND THE MECHANICS ARE ALL TO FAMILIAR WITH THE ISSUE.

Electrical System
Filed Oct 15, 202045,000 milesWA

THE PASSENGER SIDE SLIDING DOOR LOCK ACTUATOR MAKES A LOUD OBNOXIOUS BUZZING SOUND WHEN IT IS UNLOCKED. IT HAPPENS EVERY TIME THE ACTUATOR UNLOCKS THE DOOR. WE ARE CONCERNED AS IT IS A SIGN OF A FAULTY PART THAT COULD AT SOME POINT FAIL COMPLETELY CREATING A SAFETY HAZARD. MANY 2016 DODGE GRAND CARAVAN OWNERS ARE COMPLAINING OF THIS EXACT SAME PHENOMENON. APPARENTLY A GEAR WITH PLASTIC TEETH IS WEARING DOWN AND A WORM GEAR IS GRINDING ON THE TEETH. THIS WILL EVENTUALLY CAUSE TOTAL FAILURE. THERE NEEDS TO BE A RECALL ON THIS AS IT IS A SYSTEMIC PROBLEM.

Electrical System
Filed Oct 14, 2020DC

BOTH SLIDING DOORS ON MY VEHICLE ALL OF A SUDDEN STOPPED WORKING WITH NO WARNING GIVING. I'VE LOOKED INTO THIS AN SEEN THERE HAS BEEN MANY COMPLAINT ABOUT THIS ISSUE TO DODGE AND NOTHING HAS BEEN DONE. UNABLE TO OPEN THE SLIDING DOORS IS A SAFETY ISSUE AND PUTS PEOPLE LIVES IN DANGER ON A DAILY BASIS DUE TO NOT ADDRESSING THE ISSUE IMMEDIATELY. I AM REACHING OUT TO HAVE THIS ISSUE RESOLVED BEFORE SOMEONE LOSE THEIR LIFE TO THIS OR EITHER SOMEONE KIDS. IF THERE IS AN EMERGENCY WITH AN FIRE, OR AND ACCIDENT AND PEOPLE NEED TO VACATE IMMEDIATELY THERE WILL BE LIVES LOST.

Electrical System
Filed Oct 12, 202061,000 milesMO

PASSENGER SIDE DOOR LOCK IS FROZEN IN THE LOCKED POSITION. CAN'T UNLOCK OR OPEN DOOR. THIS IS A FIRE/SAFETY HAZARD.

Unknown or Other
Filed Oct 9, 202077,000 milesOR

DRIVERS SIDE SLIDING PASSENGER DOOR STUCK IN LOCKED POSITION. CANNOT OPEN MANUALLY OR ELECTRONICALLY.

Air Bags
Filed Oct 5, 202078,500 milesCA

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE DOOR FAILED TO OPERATE CORRECTLY. THE AIR BAG WARNING LIGHT ILLUMINATED WHEN THE SEAT BELT WAS ENGAGED. THE VEHICLE WAS TAKEN TO RIO VISTA DODGE CHRYSLER JEEP INC (1006 STATE HIGHWAY 12, DIRECTIONS RIO VISTA, CA 94571-1442) WHERE THE VEHICLE WAS DIAGNOSED AND IT WAS DETERMINED THAT THE OCS PASSENGER REAR DOOR MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,500.

Unknown or Other
Filed Sep 29, 2020136,000 milesAZ

SLIDER DOORS WILL NOT OPEN MANUALLY. DOORS NO LONGER AUTO LOCK WHILE DRIVING HAS COMMENCED. REAR HATCH WILL NOT OPEN WITH FOB OCCASIONALLY.

Structure › Body
Filed Sep 28, 2020121,000 milesGA

THE LOCKS ON BOTH SLIDING SIDE DOORS HAVE STOPPED WORKING. THE PASSENGER SIDE DOOR WILL NOT LOCK AND THE DRIVERS SIDE DOOR HAS LOCKED AND WILL NOT UNLOCK. THE DRIVERS SIDE SLIDING DOOR IS UNUSABLE. THIS CONDITION IS UNSAFE AND IS DOCUMENTED BY MULTITUDES OF OTHER OWNERS. THESE LOCKS ARE NOT RELIABLE AND SHOULD BE RECALLED. THE COST IS APPROXIMATELY $1000 A DOOR AND IS NOT REASONABLE FOR AN OWNER TO ABSORB WHEN IT IS AN OBVIOUS DESIGN DEFICENCY.

Electrical System
Filed Sep 27, 202068,000 milesFL

MY 2016 DODGE CARAVAN RECENTLY STARTED A LOUD BUZZING NOISE AFTER THE DOOR LOCKS OR UNLOCKS. THIS BUZZING HAPPENS WHEN I UNLOCK/LOCK OR OPEN THE DOORS.

Power Train
Filed Sep 27, 202075,000 milesPA

TRANSMISSION ISSUES AS DESCRIBED IN THE TRANSMISSION RECALL FOR THE FUDGE GRAND CARAVANS IN 2016 HAPPENED TO US, LOSS OF POWER TO THE DRIVE TRAIN WHILE THE VEHICLE WAS IN OPERATION AND MOVING. SEEMS OUR VIN IS NOT IN THE RECALL LIST.

Electrical System
Filed Sep 27, 2020100,000 milesCT

IN THE PAST FEW MONTHS THE BOTH SLIDING DOORS OF THE VAN HAVE NOT BEEN WORKING PROPERLY. TODAY SEPTEMBER 27, 2020 BOTH DOORS DO NOT OPEN AND STAY IN THE LOCK POSITION. IT IS ONLY ABLE TO OPEN BY PULLING THE LOCK TOWARDS UNLOCK POSITION AND THEN PULL THE HANDLE. THE KEY FOB AND THE OPEN DOOR BUTTONS IN THE CAR DO NOT WORK AND THERE IS A SLIGHT CLICK SOUND SOMETIMES BUT THE DOOR STAYS LOCKED. THIS IS A BIG SAFETY ISSUE AS IF WE WERE TO CRASH OUR CHILDREN AND OR PASSENGERS WILL NOT BE ABLE TO EXIT THE CAR!!!!! SEEMS LIKE IT IS HAPPENING TO QUITE A FEW DODGE OWNERS.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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