TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR WINDOW SWITCH OVERHEATED AND STARTED TO SMOKE. THE VEHICLE WAS TAKEN TO A DEALER, WHERE THE REAR WINDOW SWITCH WAS REMOVED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.
2013 Dodge Grand Caravan complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/30/15*LJ THE CONSUMER STATED THE VEHICLE WAS DUE TO BE REPAIRED ON 3/20/15. UPDATED 6/22/2015 *JS
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE CONTACT RECEIVED AN INTERIM NOTIFICATION IN DECEMBER OF 2014. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/12/15*CN THE PART WAS REPLACED ON 2/1/15. UPDATED *JB
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/04/15*LJ THE CONSUMER STATED THE DEALER DISCONNECTED THE SWITCH FOR SAFETY UNTIL THE PARTS NEEDED TO COMPLETE THE RECALL WERE AVAILABLE. THE GLASS WAS LEFT PARTIALLY AJAR FOR 8 MONTHS. UPDATED 6/15/2015 *JS
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/10/15*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED DURING THE SECOND WEEK OF FEBRUARY 2015. UPDATED 6/17/2015 *JS
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR MONTHS. THE CONTACT STATED THAT THE DEALER TEMPORARILY DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH BUT WAS UNABLE TO CONFIRM FOR MONTHS WHEN THE PART WOULD BECOME AVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PAM UPDATED 03/04/15*LJ THE CONSUMER RECEIVED A NOTICE STATING THE PART TO REPAIR THE VEHICLE ARRIVED AT THE DEALERSHIP. UPDATED 6/15/2015 *JS
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
REAR QUARTER VENT WINDOW SWITCH DISCONNECT BACK IN MAY OR APRIL HAVE NOT REPLACE IT YET HERE IT IS FEB AND WORKIN RECALL # P25/NHTSA 14V-324ET. *TR
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE BRAKE PEDAL WAS APPLIED AND THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,372.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PART NEEDED FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/10/15*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON 2/23/15. UPDATED 6/17/2015 *JS
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/12/15*CN UPDATED 03/17/15*JB
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/12/15*CN THE CONSUMER STATED THE MOTOR HAS BEEN DISCONNECTED FOR OVER A YEAR. UPDATED 04/02/15*JB
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/24/15*LJ THE CONSUMER STATED AS OF 1/21/15 THE VEHICLE HAD NOT BEEN REPAIRED. UPDATED 10/7/2015*JS
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR MONTHS. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 2/25/15*CN UPDATED 03/02/15*JB
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR MONTHS. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL- THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) WAS RECEIVED IN AUGUST OF 2014. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN UNPLUGGED THE VENT WINDOW SWITCH DUE TO THE PART NEEDED TO PERFORM THE RECALL REMEDY NOT BEING AVAILABLE. THE DEALER AND THE MANUFACTURER WERE CONTACT AND INFORMED THAT THE PART WAS NOT AVAILABLE AND NO ESTIMATED DATE WAS AVAILABLE FOR WHEN THE PART MIGHT BECOME AVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE. DJR
TL-THE CONTACT OWNS A 2013 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR
TL- THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) WAS RECEIVED IN AUGUST OF 2014. THE VEHICLE WAS TAKEN TO THE DEALER AND THE VENT WINDOW SWITCH WAS DISCONNECTED DUE TO THE RECALL PART NEEDED TO PERFORM THE REMEDY WAS NOT AVAILABLE. THE DEALER INFORMED THAT THE PART WAS NOT AVAILABLE AND NO ESTIMATED TIME TO RECEIVE THE PART WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT DID NOT EXPERIENCE A FAILURE. DJR UPDATED 09/09/15*LJ UPDATED 12/10/15 *JS
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEMS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS TURNED ON, THE HEATER WOULD NOT OPERATE AND THE FRONT WINDSHIELD COULD NOT BE DEFROSTED, IMPAIRING THE VISIBILITY OF THE DRIVER. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2013 DODGE GRAND CARAVAN. A PROBLEM WITH THE WINDOW SWITCH FOR THE TWO REAR WINDOWS. *TA THE CONSUMER STATED IT SHOULDN'T TAKE 3 1/2 MONTHS TO GET A PART TO CORRECT A RECALL DEFECT. RECALL # 14V234000. *JB
MY REAR QUARTER VENT WINDOWS WERE ON A RECALL AND I TOOK IT TO THE DODGE DEALERSHIP (MAY 2014) WHERE THEY DISCONNECTED THE AUTOMATIC SWITCH TO THE WINDOWS. IT HAS NOW BEEN NON-OPERATIONAL SINCE THEN. I HAVE CONTACTED DODGE CORPORATE OFFICES AND THE DEALERSHIP ON A ROUTINE BASIS TO BE CONSTANTLY TOLD THEY HAVE NO IDEA WHEN THIS WILL BE REPAIRED. THIS IS BEYOND A REASONABLE TIME TO FIX SOMETHING LIKE THIS. PLEASE HELP ME AS I WOULD LIKE TO HAVE MY WINDOWS OPERATIONAL. DODGE SIMPLY DOES NOT SEEM TO CARE AND HAVE NO INTEREST OR PRIORITY IN REPAIRING THIS DEFECT. THANKS *TR
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE REAR WINDOW SWITCHES WERE DISCONNECTED TO PREVENT THE RECALL CONSEQUENCE UNTIL THE PART BECAME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT DID NOT EXPERIENCE A FAILURE.
RECALL P25 FOR REAR VENT WINDOW SWITCH HAS BEEN OUT FOR SIX MONTHS. I CONTACTED THE DEALER AND THERE IS STILL NO REPLACEMENT PART. I CONTACTED THE CHRYSLER RECALL NUMBER FOR "MORE INFORMATION"...THEY HAD NONE. SIX MONTHS IS AN UNREASONABLE AMOUNT OF TIME. WHY IS THERE NO REPLACEMENT PART? WHEN WILL THERE BE A REPLACEMENT PART? THESE ARE SIMPLE QUESTIONS THAT THE DEALER AND THE MANUFACTURER CANNOT OR WILL NOT ANSWER. I WOULD THINK THAT GIVEN SIX MONTHS THERE WOULD BE SOME EFFORT TO FIX MY CAR OR AT LEAST EXPLAIN WHY THE DELAY AND GIVE AN ESTIMATE OF TIME WHEN THEY INTEND TO FIX IT. SIX MONTHS IS UNREASONABLE. *TR
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 14V234000(ELECTRICAL) WAS RECEIVED IN MAY OF 2014. THE CONTACT STATED THAT AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, HE WAS INFORMED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE AND IT COULD TAKE AN ADDITIONAL 6 TO 8 WEEKS FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR FAILED TO LATCH. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
RECALL #P25/NHTSA 14V-234 WHY IS IT TAKING SO LONG TO GET THIS REPLACEMENT DONE? I GOT THE FIRST NOTICE IN MAY 2014 AND HAVE NOT HEARD A THING SINCE. I HAVE CALLED THE DEALER SEVERAL TIMES AND EVEN STOPPED BY, ALSO NO OTHER INFORMATION IN THE MAIL. I REALIZE THAT THE DEALER CAN DISCONNECT THE SWITCH SO THAT THE WINDOWS DO NOT FUNCTION BUT, AS I TOLD THE DEALER, I TRAVEL WITH MY DOGS AND SOMETIMES HAVE TO LEAVE THEM IN THEIR CRATES IN THE VAN OVERNIGHT AT MOTELS (DON'T ALLOW THE IN THE ROOMS) AND THE FEW THAT DO ALLOW DOGS IN ROOMS, CHARGE AN ADDITIONAL FEE. FACT IS-- I NEED TO HAVE PROPER VENTILATION FOR THEM. I PURCHASED THIS PARTICULAR VEHICLE BECAUSE OF THE VENTILATION THE WINDOWS PROVIDE. THIS IS A REAL INCONVENIENCE, ESPECIALLY FOR THIS LENGTH OF TIME. *TR
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V234000 (VISIBILITY, ELECTRICAL SYSTEM) HOWEVER THE PART WAS NOT AVAILABLE. AS A RESULT, THE DEALER DISCONNECTED THE VENT WINDOW WIRES DUE TO THE PART BEING UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 12/11/14 *BF
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE CONSTANTLY HESITATED WHEN SHIFTING GEARS. THE VEHICLE WAS NOT TAKEN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE THE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,163.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
RECIEVED A RECALL NOTICE JUNE OF 2013. TO DATE NOTHING HAS BEEN DONE NOR HAS CHRYSLER CONTACTED ME. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2013 Dodge Grand Caravan → · Every Grand Caravan year → · How the figures are calculated →