Page 7 of 10 · complaints 301–350 of 472

2013 Dodge Grand Caravan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Electrical System
Filed Feb 13, 201639,000 milesNY

DEALER (DUROCHER DODGE, PLATTSBURGH, NY) HAS YET TO COMPLETE RECALL 14V-234 ON OUR FAMILY VEHICLE. I HAVE CHECKED WITH THEM NUMEROUS TIMES ON IT AND HAVE BEEN TOLD THERE IS NO FIX. IT HAS NOW BEEN ALMOST TWO YEARS SINCE THE RECALL AND I HAVE BEEN UNABLE TO USE MY BACK VENT WINDOWS. NOBODY FROM THE DEALERSHIP HAS CALLED ME TO GIVE ME UPDATES AND THIS WILL EVENTUALLY LEAD ME TO RECONNECTING THE WINDOW SWITCH SINCE IT IS NOT GETTING REPAIRED. IT IS VERY CONCERNING.

Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic Convertor
Filed Jan 27, 2016155,000 milesNY

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.

Power Train
Filed Jan 25, 201620,856 milesMI

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TRANSMISSION LINES WERE DEFECTIVE. THE CONTACT NOTICED TRANSMISSION FLUID ON THE GROUND WHILE THE VEHICLE WAS PARKED. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE TRANSMISSION LINES WERE COVERED WITH TRANSMISSION FLUID. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 20,856.

Electronic Stability Control (esc)
Filed Dec 21, 201531,000 milesNY

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 72 MPH, THERE WAS A WARNING CHIME AND THE VEHICLE INDEPENDENTLY DECELERATED TO APPROXIMATELY 40 MPH WITHOUT WARNING. THE VEHICLE WOULD NOT ACCELERATE PAST 40 MPH AS THE ELECTRONIC THROTTLE CONTROL AND ELECTRONIC STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT POWERED THE VEHICLE OFF AND BACK ON AND WAS ABLE TO DRIVE THE VEHICLE HOME WITHOUT INCIDENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000. UPDATED 02/12/16*LJ THE CONSUMER STATED SOFTWARE UPDATE WAS PERFORMED. *TR

Fuel/Propulsion System
Filed Dec 8, 201567,232 milesMD

WHEN ACCELERATOR DEPRESSED RPM'S WOULD GO TO 4 OR 5, BUT CAR WASN'T GETTING MUCH POWER. PRETTY QUICKLY RPM'S STARTED GOING TO 6 AND 7 WITH EVEN LESS POWER. STOPPED DRIVING THE CAR AND HAD IT TOWED TO THE NEAREST DEALERSHIP. WAS TOLD THE POWERTRAIN WAS STILL UNDER WARRANTY AND IT SOUNDED LIKE A TRANSMISSION PROBLEM. WHEN DEALERSHIP CALLED BACK THEY STATED A PART CALLED A TIPM NEEDED TO BE REPLACED AND THE PART IS ON BACK ORDER WITH NO ESTIMATED TIME OF ARRIVAL. $925 FOR THE PART PLUS LABOR. WHAT AM I SUPPOSED TO DO UNTIL THE PART COMES IN, THEY SAID IT COULD BE 3 DAYS OR 3 MONTHS, NO ONE KNOWS.

Visibility/Wiper
Filed Nov 13, 201589,362 milesIL

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING AT 60 MPH, WINDSHIELD WIPERS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIPERS FAILED TO PULL ENOUGH AM BREACH FROM THE TIPM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,362.

Electrical System
Filed Oct 13, 2015PA

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATE 01/15/16 MA UPDATED 02/04/16.*JB

Electrical System
Filed Oct 1, 2015PW

AT JUST OVER 36000 MY ENGINE LIGHT CAME ON, I WAS TOLD THAT THE CAR NEEDED TO HAVE CYLINDER HEADS AND ANOTHER ENGINE PART REPLACED. WHEN I WENT TO PICK THE VAN UP THE CHECK ENGINE LIGHT WAS ON- I WAS TOLD THE PCM (POWER CONTROL MODULE) WAS BAD. AFTER APPROX. 10000 MORE MILES, WHILE DRIVING ON A LOCAL ROAD, ALL OF MY LIGHTS APPEARED ON MY DASH BOARD- THE VEHICLE WENT INTO SOME MODE AND I COULDN'T DRIVE OVER 25 MPH. I STOPPED AT A LOCAL AUTO PARTS STORE AND WAS TOLD THAT MY BATTERY NOW HAD A BAD CELL, THE ALTERNATOR WAS BAD- I TOOK IT TO THE DEALERSHIP AND I WAS AGAIN TOLD THE PCM WAS BAD. WHY IS THE PCM FAILING? AN ALTERNATOR AND BATTERY BEING BAD AT GOING AT 46000 MILES, JUST OVER 2 YEARS OLD. I SEE MANY OF THE CHRYSLER PRODUCTS HAD RECALLED ALTERNATORS- WHAT ABOUT THIS PCM? WHY IS CONTINUING TO FAIL?

Electrical System
Filed Sep 30, 2015CA

2013 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO REAR QUARTER VENT WINDOW SWITCH RECALL NOTICES. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. ALSO, THE VEHICLE WAS LEAKING TRANSMISSION FLUID. *JB

Electrical System
Filed Sep 29, 201550,282 milesMA

ON SEPTEMBER 25, 2015, THE BATTERY LIGHT CAME ON WHILE TRAVELLING FROM CANADA TO USA AT NIGHT TIME WITH MY WIFE AND TWO YOUNG CHILDREN. BECAUSE I CARRY A VEHICLE SCANNER WITH ME, I PULLED OVER AT A REST STOP AND CHECKED THE VOLTAGE SENSE PID. IT SHOWED 12.5V. THOUGHT THAT WAS ACCEPTABLE AND CONTINUED DRIVING. APROXIMATELY 400 MILES LATER, VEHICLE EXHIBITED SUDDEN LOSS OF MOMENTUM WHILE IN CRUISE CONTROL AT 72MPH, AS I PRESSED ON THE ACCELARATOR, VEHICLE DOWNSHIFTED AND RPMS ROSE TO 4500, HOWEVER VEHICLE SLOWED EVEN MORE AND I HAD TO TAKE EVASIVE ACTION TO GET TO RIGHT SHOULDER. VEHICLE WENT FROM APPROX 72MPH IN CRUISE CONTROL TO 40MPH IN A MATTER OF FEW SECONDS WHILE I WAS TRYING TO ACCELARATE TO SAFELY GET VEHICLE FROM LEFT LANE ON I-495 S TO RIGHT SHOULDER. I AGAIN PLUGGED IN MY SCANNER AND HAD CODE P0622 SHOW UP. AT THIS TIME, CONTROL MODULE VOLTAGE SENSE WAS READING 11V. AFTER ERASING THE CODE AND MULTIPLE IGNITION KEY CYCLING ATTEMPTS, THE VEHICLE STARTED UP, AND EVERYTHING SEEMED FINE, BATTERY LIGHT WENT OUT AND VOLTAGE WAS AGAIN AT 12.5 V, AND CLIMBING. WE MADE IT TO OUR DESTINATION (TAUNTON, MA) AND EVERYTHING SEEMED NORMAL OVER THE COURSE OF THE WEEKEND. ON SEPTEMBER 28, WHILE WE WERE TRAVELLING BACK TO CANADA, WITHIN 40 MILES OF LEAVING TAUNTON, THE BATTERY LIGHT CAME ON AGAIN, BUT VERY SHORTLY AFTER THE VEHICLE LOST POWER AGAIN, AND HAD TO SCRAMBLE TO GET VEHICLE PULLED OVER TO THE SHOULDER OF THE HIGHWAY (I-495 N). AND IS UNABLE TO RESTART. I CALLED FCA ROAD SIDE

Structure › Body
Filed Sep 25, 2015500 milesCA

WHEN OPENING THE DRIVER'S SIDE REAR SLIDING DOOR (EITHER WITH THE CAR KEY OR BY PULLING ON THE DOOR HANDLE), AFTER THE DOOR REACHES ITS FULLY OPEN POSITION, IT SOMETIMES IMMEDIATELY BEGINS TO CLOSE AGAIN. PRESSING THE DOOR OPENING SWITCH ON THE B PILLAR DOES NOT STOP THE DOOR FROM CLOSING. ONLY AN ADULT'S FORCE AGAINST THE DOOR STOPS IT FROM FULLY CLOSING. THIS CREATES AN EXTREME RISK OF INJURY TO CHILDREN WHO ARE MOST LIKELY TO BE USING THE REAR SEATS.

Service Brakes
Filed Sep 24, 2015FL

THE DODGE GRAND CARAVAN IS MADE WITH BRAKES THAT ARE TOO SMALL FOR A LARGE VEHICLE. THIS CAUSES THE BRAKES TO WEAR OUT MORE QUICKLY THAN THEY WOULD WEAR OUT IF THE VAN WAS EQUIPPED WITH PROPER SIZE BRAKES FOR ITS WEIGHT. THE DODGE MINI VAN USES BRAKES THAT CARS 1/2 THE WEIGHT OF THE VAN USE. I BELIEVE THIS IS DONE INTENTIONALLY BY THE MANUFACTURER SO THE BRAKES WEAR OUT QUICKLY AND NEED REPLACEMENT MORE OFTEN THAN THEY SHOULD BE REPLACED IF THE VEHICLE WAS EQUIPPED PROPERLY.

Electrical System
Filed Sep 21, 2015KY

2013 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO DOOR LOCK ACTUATOR FAILED ON THE PASSENGER SIDE SLIDING DOOR. *SMD THE CONSUMER STATED THE DOOR ACTUATOR FAILURE, CAUSED THE BATTERY TO DRAIN AND WAS DAMAGED TO THE POINT, WHERE IT HAD TO BE REPLACED. *JB

Tires
Filed Sep 21, 2015MN

2013 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO DEFECTIVE VEHICLE *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. THE CONSUMER STATED HE AND HIS WIFE WERE SOLD A DEFECTIVE VEHICLE. THEY WERE NOT INFORMED OF THE EXTENT OF THE PROBLEM, INCLUDING THE TRIES BEING IN VERY POOR CONDITION, THAT REQUIRED REPLACEMENT HALF WAY THROUGH THEIR EXPECTED LIFE. BECAUSE OF THE POOR TIRE CONDITIONS, COUPLED WITH DEFECTIVE LUG NUTS, WHICH COULD HAVE CAUSED AN ACCIDENT. *JB *CN

Electrical System
Filed Sep 17, 2015TN

2013 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO REAR QUARTER VENT WINDOW SWITCH RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB

Unknown or Other
Filed Sep 15, 201551,000 milesNM

LOUD CLICKING NOISE COMING FROM THE DASHBOARD AREA BEHIND THE STEERING WHEEL. SOUNDS HAS GOTTEN WORSE OR MORE WITHIN THE LAST WEEK. THE CLICKING NOISE COMES ON WHEN I LOCK THE VEHICLE WITH KEY REMOTE AND WITHOUT THE KEY IN THE IGNITION. CLEAN THE BATTERY POST AND HAD THE BATTERY CHECK, BOTH ARE GOOD. I LIKE MY VAN BUT THIS CLICKING NOISE IS ANNOYING AND I'M HOPING THE DEALER SHIP FIGURES OUT WHY THE CLICKING NOISE IS COMING FROM.

Electrical System
Filed Sep 10, 2015TN

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) WAS RECEIVED IN AUGUST OF 2014. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Sep 4, 2015AL

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000(ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Sep 2, 2015TN

2013 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO VEHICLE REAR QUARTER VENT WINDOW SWITCH. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE AND HER NAME WOULD BE PUT ON A WAITING LIST. *JB

Electrical System
Filed Sep 1, 2015GA

I HAVE BEEN ON A WAITING LIST SINCE FIRST NOTIFIED OF THIS RECALL. THE SWITCH HAD BEEN DISCONNECTED WHEN I FIRST TOOK IT TO THE DEALERSHIP BUT I HAVE YET TO HAVE THE REPAIR COMPLETED.

Electrical System
Filed Aug 28, 2015IN

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Aug 25, 2015SC

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE DEALER DISCONNECTED THE AFFECTED PART AS AN INTERIM REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Electrical System
Filed Aug 25, 2015IN

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Aug 21, 2015VA

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) WAS RECEIVED IN JULY OF 2014. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Aug 21, 2015WI

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/22/2015 THE CONSUMER STATED THE ISSUE WAS FIXED. UPDATED 04/05/16 *JB

Electrical System
Filed Aug 20, 2015AZ

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR. THE CONTACT WAS UNDER THE IMPRESSION THAT THE REPAIRS WERE PERFORMED; HOWEVER, THE WINDOW FAILED TO OPEN. THE DEALER WAS CONTACTED AND ADVISED THE CONTACT THAT THE PART NEEDED TO DO THE RECALL REPAIR WAS NOT AVAILABLE. AS A TEMPORARY REMEDY, THE MOTOR WAS REMOVED IN ORDER TO PREVENT A FIRE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART NEEDED TO DO THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Service Brakes
Filed Aug 19, 20159,000 milesPA

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE VIBRATED AND THE BRAKES SEIZED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE ROTORS WERE DETERIORATING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. THE VIN WAS NOT AVAILABLE.

Electrical System
Filed Aug 19, 2015VA

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE TO SCHEDULE THE RECALL REPAIR WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE FOR SEVERAL MONTHS. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Aug 19, 2015NE

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL LETTER UNDER NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 09/21/15*LJ

Electrical System
Filed Aug 18, 2015OH

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Aug 18, 2015PA

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/21/15*LJ

Electrical System
Filed Aug 18, 2015MN

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Aug 18, 2015SC

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Aug 18, 2015IN

RECALL #P25 WAS ISSUED 06/011/2014, OVER 14 MONTHS LATER NOTHING HAS BEEN DONE & I SEE NO PROGRESS TOWARDS BEING DONE. CAN ANYONE GET CHRYSLER TO MAKE & SHIP PARTS REQUIRED TO GUARANTEE THAT THERE WILL BE NO FIRE IN DRIVERS DOOR? I HAVE CONTACTED CHRYSLER & MY DEALER NUMERUS TIMES AND ALL I GET IS "WAIT".

Electrical System
Filed Aug 18, 2015OH

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V283000 (AIR BAGS, ELECTRICAL SYSTEM) AND 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Aug 17, 2015TN

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Aug 13, 2015GA

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V283000 (AIR BAGS , ELECTRICAL SYSTEM) AND 14V234000 (ELECTRICAL SYSTEM) HOWEVER THE PART TO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Aug 3, 2015OK

2013 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO REAR QUARTER VENT WINDOW RECALL NOTICE ISSUES. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. THE CONSUMER RECEIVED THE RECALL NOTICE, TWO YEARS AGO. *JB

Electrical System
Filed Jul 30, 2015OR

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/22/2015

Electrical System
Filed Jul 28, 201549,000 milesIL

OUR ALTERNATOR WENT OUT IN OUR 2013 DODGE GRAND CARAVAN AT 49,XXX MILES. THANKFULLY WE WHERE PULLING INTO THE DEALERSHIP TO HAVE IT LOOKED AT BUT IT WAS COMPLETELY BAD.

Electrical System
Filed Jul 21, 2015OH

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000(ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Suspension
Filed Jul 16, 2015CT

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V264000 (SUSPENSION). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/01/16*LJ UPDATED 11/28/2017*CN

Electrical System
Filed Jul 6, 2015FL

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/10/15*LJ

Electrical System
Filed Jun 26, 2015WI

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Engine
Filed Jun 23, 201552,000 milesNC

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING 60 MPH, THE ENTIRE INSTRUMENT PANEL ILLUMINATED AND THE ENGINE REVVED FROM 4 TO 5 RPMS. THE VEHICLE DECELERATED TO 40 MPH INDEPENDENTLY, THE AIR CONDITIONING FAILED, AND THE VEHICLE BECAME EXTREMELY HOT. THE CONTACT RESTARTED THE ENGINE, HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

Electrical System
Filed Jun 15, 2015NC

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Jun 2, 201530 milesCA

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 55 MPH WITH THE ACCELERATOR PEDAL ENGAGED, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE FAILURE RECURRED. IN ADDITION, THE CONTACT STATED THAT THE RADIO OVERHEATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE RADIO NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30.

Electrical System
Filed Jun 1, 2015FL

2013 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO VEHICLE MANUFACTURERS FAILURE TO RESOLVE REAR QUARTER VENT WINDOW SWITCH RECALL NOTICE WITHIN A REASONABLE PERIOD OF TIME. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB

Structure › BodyCrash
Filed May 31, 201527,977 milesCO

HIT A DEER RIGHT BEFORE COLORADO BORDER IN NEBRASKA.

Vehicle Speed Control
Filed May 30, 201525 milesCA

BOUGHT CAR 2013 MAY, TOOK BACK TWICE TO DEALER DUE TO VAN STUTTERING, CAR STAYING ON SAME SPEED,( I'M NOT PRESSING THE PEDAL) CAR TURNING OFF WHEN I USE AUTOMATIC STARTER AND PLACE THE KEY IN THE IGNITION. DEALER FOUND NOTHING WRONG WITH IT AND TOLD ME IT MUST HAVE BEEN A FLUKE. A WHILE LATER WE MOVE TO CALIFORNIA TOOK CAR FOR TIRE ROTATION EXPLAIN TO DEALER RADIO WAS SHUTTING OFF AND POPPING NOISE COMING FROM IT HOT TO TOUCH, AGAIN TILL DEALER ABOUT THE GEAR STICKING WHEN I'M DRIVING IN THE VAN RUNNING HARD DO YOU HAVE FOUND NOTHING. TOOK ANOTHER TWO TIMES TO THE DEALER AFTER WORDS WITH THE SAME ISSUES TILL FINALLY DEALER PHONE NUMBER FOR UCONNECT HELPLINE THEY REQUESTED DEALER TO KEEP THE CAR FOR THE 4TH TIME OF THE MONTH OF MAY THIS YEAR PROVIDE A RENTAL CAR. THEY CONTINUES TO BE IN THE DEALERSHIP NOW FOR 2 WEEKS. THEY FINALLY FOUND THE PROBLEM WITH THE RADIO(2 YEARS IT TOOK. RADIO OVER HEATING) AND REPLACING IT AND CONTINUE TRYING TO FIGURE OUT WHAT IS WRONG WITH THE GEARS,WHY VAN RUN. VAN HAS ANOTHER FRINT WHEEL PROBLEM TOO. MY ISSUE HAS BEEN SENT OUT TO THE RESOLUTION CENTER FOR CHRYSLER DODGE. MY CASE MANAGER ADVISED ME TO TRADE IN MY VAN. I THOUGHT THAT WAS AN ACCEPTABLE RESOLUTION FOR ME. THE VAN CONTINUES TO BE AT DEALER THEY ARE TRYING TO FIX IT THEY DON'T KNOW WHAT'S WRONG WITH IT.Y THE VAN IS UNSAFE TO DRIVE IT STAYS ON THE SAME SPEED NO MATTER WHAT YOU DO AFTER A LONG DRIVE YOU PUSH THE ACCELERATOR YOU LET GO OF THE ACCELERATOR AND IT STAYS ON 55 OR HIGHT SPEED

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2013 Dodge Grand Caravan → · Every Grand Caravan year → · How the figures are calculated →