TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE HEATING SYSTEM FAILED AND THE DRIVER'S SIDE VENTS PRODUCED COLD AIR. THE VEHICLE WAS TAKEN TO GANDRUD DODGE CHRYSLER JEEP (2300 AUTO PLAZA WAY, GREEN BAY, WISCONSIN 54302, 920-468-1212) WHERE IT WAS DIAGNOSED THAT THE FRONT AND REAR PASSENGER ACTUATORS FAILED. THE FRONT ACTUATOR WAS REPLACED, BUT THE REAR ACTUATOR WAS NOT. THE MANUFACTURER STATED THAT THE 2013 DODGE GRAND CARAVAN WAS NOT INCLUDED IN THE MANUFACTURER WARRANTED ACTUATOR REPLACEMENT. THE REPAIR WAS ONLY EXTENDED TO THE 2014 AND 2015 DODGE GRAND CARAVANS. THE CONTACT WANTED TO PROVIDE THE FAILED ACTUATOR HEATER (PART NUMBER: 68299450AA). THE FAILURE MILEAGE WAS 70,787.
2013 Dodge Grand Caravan complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
THE VEHICLE WILL STALL WHILE I AM DRIVING ON THE HIGHWAY. IT HAS HAPPENED MORE TIME THAN I CAN COUNT. INITIALLY I WAS TOLD IT MIGHT BE AN ELECTRICAL ISSUE, SO THEY CHANGED THE SPARK PLUGS. THE CAR DIED AGAIN, HAD TO GET TOWED TO THE MECHANIC AGAIN. THIS TIME THEY SAID IT MIGHT BE THE BATTERIES. I CHANGED THE BATTERIES. THEN IT DIED AGAIN, THEY SAID IT MIGHT BE THE COMPUTERS, MIND YOU THIS IS A 2013 BRAND NEW VEHICLE, I AM CHANGING THE COMPUTER SYSTEM IN 2017 EVEN THOUGH IT HAD OVER 115000 AT THIS POINT. I AUTHORIZED THEM TO KEEP THE VEHICLE AND PUT AS MUCH MILES ON IT UNTIL THE PROBLEM REPLICATED ITSELF. THEY HAD IT FOR OVER 2 MONTHS. I GOT IT BACK IN AND IT DIED ON MY WAY TO WORK AGAIN. THIS TIME I WENT TO A DIFFERENT MECHANIC WHO IS NOT THE DEALER. THEY SAID IT WAS THE FUEL PUMP. I CHANGED THE FUEL PUMP, THE VEHICLE WORKED FOR 1 AND A HALF WEEKS BEFORE IT DIED ON ME AGAIN THIS WEEK ON MY WAY TO WORK. I HAVE CHANGED MOST IF NOT ALL PARTS OF MY FRANKENSTEIN VEHICLE, WHICH MIND YOU IS ONLY 4 YEARS OLD. AT THIS POINT I AM SO FRUSTRATED I DON'T KNOW WHAT TO DO. I HAVE SPENT OVER $5000 FIXING MY VEHICLE WITH NO GUARANTEE THAT SHE WILL NOT BREAK DOWN. I HAVE CONTACTED CAPITALONE AUTO FINANCE AND EXPLAINED THAT I CANNOT AFFORD TO KEEP PAYING FOR A CAR THAT I AM NOT USING. I CALLED DODGE TO REPORT THE ISSUE AND THEY SAID THEY CANNOT HELP ME. AT THIS POINT I AM GETTING READY TO FILE A LEMON LAW COMPLAINT AND USING SOCIAL MEDIA TO VOICE MY CONCERNS UNTIL MY ISSUE IS RESOLVED.
CAR STALLS UNEXPECTEDLY WHILE DRIVING. THE ENGINE STOPS AND THERE IS A COMPLETE LOSS OF POWER. POWER STEERING FAILS AND IT IS DIFFICULT TO MANOUVER VEHICLE. I CAN SUCCESSFULLY RESTART THE VEHICLE BY EITHER STOPPING THE CAR, SHIFTING INTO PARK, AND RESTARTING BY TURNING THE KEY, OR SHIFTING INTO NEUTRAL WHILE THE CAR IS STILL IN MOTION, THEN TURNING THE KEY TO RESTART, AND THEN SHIFTING BACK INTO DRIVE. THIS HAS HAPPENED AT LEAST 10 TIMES ON THE FREEWAY GOING AT FREEWAY SPEEDS OVER THE PAST YEAR, AND DMORE THAN 50 TIMES ON SURFACE STREETS. OFTEN THIS HAPPENS WHEN HITTING A BUMP IN THE ROAD, BUT SOMETIMES THERE ISN'T AN OBVIOUS CAUSE. ONCE WHILE DRIVING ON A BUMPY DIRT ROAD IT REPEATEDLY STALLED, BUT WHEN I HELD THE KEY IN PLACE, IT STOPPED STALLING. WE HAD THE DEALER LOOK AT IT AND THEY COULDN'T FIND ANY PROBLEMS. WE REPLACED THE KEY THINKING THAT MIGHT HELP, AND IT SEEMED TO FOR A FEW MONTHS, BUT NOW THE PROBLEM IS WORSE THAN EVER, STALLING AT LEAST SEVERAL TIMES A WEEK. IN THE PAST SEVERAL MONTHS THE CAR ALMOST ALWAYS WON'T START ON THE INITIAL KEY TURN. I HAVE TO HOLD IT IN START POSITION FOR SEVERAL SECONDS LONGER THAN NORMAL, AND I HAVE TO GIVE IT SOME GAS AND REV THE ENGINE FOR IT TO START. HAVING THE CAR STALL AT ANY POINT WHILE DRIVING IS FRIGHTENING, BUT WHEN THIS HAS HAPPENED ON THE HIGHWAY, IT IS TERRIFYING AND HORRIBLY DANGEROUS FOR ME, MY FAMILY, AND OTHER VEHICLES AROUND ME.
THE VAN RANDOMLY AND WITH NO WARNING LOSES POWER STEERING AND LOCKS THE GAS PEDAL SO IT CANNOT BE PRESSED WHILE DRIVING AROUND 25-35 MPH. PUTTING THE VAN IN PARK AND RESTARTING THE CAR FIXES THE PROBLEM. THIS HAS HAPPENED AT LEAST 8 TIMES IN THE LAST 4 MONTHS. MECHANIC HAS TRIED TO FIX THE PROBLEM AND THE PROBLEM CONTINUES TO BE AN ISSUE. IT SEEMS TO HAPPEN NEAR STOPLIGHTS WHILE THE CAR IS IN MOTION. IT ALSO SEEMS TO OCCUR WITHIN 10-20 MINUTES OF STARTING THE VEHICLE. ON ONE OCCASION THE BRAKES LOCKED UP WITH THE STEERING. NO ENGINE LIGHTS TURN ON WHEN IT HAPPENS, AND IT IS IMPOSSIBLE TO REPLICATE THE PROBLEM ON DEMAND. THROUGH SOCIAL NETWORKING AND RESEARCHING THE PROBLEM ONLINE MANY OTHER DODGE CARAVANS AND CHRYSLER VANS HAVE HAD THIS SAME PROBLEM WITH NO SOLUTION.
VEHICLE WOULD NOT START, TOOK TO GARAGE THEY SAID FUEL PUMP, STILL WOULD NOT WORK, TOOK BACK THEY SAID TIPM, HAD IT CHANGED, GOT VAN BACK NOW THE SIGNAL LIGHTS DON'T WORK TOOK BACK THEY TEST IT AND GUESS WHAT TIPM AGAIN, SO NOW AFTER NEARLY 3000 IN REPAIRS AND 800 IN RENTALS I AM WAITING ANOTHER WEEK FOR ANOTHER TIPM NOT IMPRESSED AT ALL. AFTER RESEARCHING THIS ISSUE IT IS FAR TO COMMON AND SHOULD BE MADE A FULL RECALL, I KNOW OF FOUR FAILURES IN THE LAST WEEK IN MY LITTLE AREA ALONE. SOMETHING NEEDS TO BE DONE, THIS PROBLEM CAN AFFECT ANY COMPONENT OF THE VEHICLE FROM BRAKES TO AIR BAGS TO ANYTHING THAT IS RUN BY A FUSE WHICH IS PRETTY MUCH EVERYTHING, SOMEONE IS GOING TO BE SERIOUSLY INJURED BECAUSE OF THIS IF THERE HASN'T BEEN ALREADY.
DRIVER'S HEADREST POPPED WHILE VEHICLE WAS STOPPED. CAUSED PAIN AND SUFFERING FOR DRIVER... HAD TO SEEK MEDICAL HELP (CHIROPRACTOR). DODGE REFUSED TO PAY FOR REPLACEMENT FOR THIS SAFETY DEVICE.
THE FIRST OCCURRENCE WAS WHEN I WAS DRIVING ON AN INTERSTATE, ABOUT 65 MPH, WHEN THE ENGINE ABRUPTLY STALLED. I CHANGED SEVERAL LANES ONTO THE SHOULDER AND CALL A TOW TRUCK, BUT BEFORE IT ARRIVED, IT WAS ABLE TO START AGAIN, AFTER ~30 MINUTES. THIS SAME BEHAVIOR HAS HAPPENED 4 MORE TIMES (TOTAL OF 5 TIMES IN A YEAR, OR ABOUT 15K MILES), SOMETIMES WEEKS APART, SOMETIMES MONTHS. THE OTHER OCCASIONS WERE SLOWER, 25-40 MPH. THE DODGE DEALERSHIP WAS UNHELPFUL DIAGNOSING THE PROBLEM, AS ALL SYSTEMS APPEAR FINE UNTIL THE PROBLEM APPEARS, WHICH THEY UNSURPRISINGLY COULD NOT PROVOKE. ON EACH OCCASION, WHEN WE TRY TO START THE CAR AGAIN, IT SOUNDS AS IF IT HAS NO FUEL, BUT AFTER ~30 MIN. OF SITTING, IT STARTS AGAIN AND DRIVES JUST FINE. IT IS VERY UNNERVING TO ALWAYS HAVE TO CONSIDER THAT THE CAR MAY SIMPLY STALL, THIS IS ABSOLUTELY A SAFETY CONCERN. CURRENTLY I PLAN TO REPLACE THE TIPM MODULE, AS IT SEEMS TO HAVE BEEN A SOURCE OF PROBLEMS ON MANY CHRYSLER MODELS. I WILL JUST CROSS MY FINGERS THAT IT DOESN'T HAPPEN AGAIN.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO DAYTON ANDREWS CHRYSLER DODGE JEEP RAM (2388 GULF TO BAY BLVD, CLEARWATER, FL 33765, (727) 799-4539) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
VEHICLE HAS ABRUPTLY SHUT DOWN DURING OPERATION AT SPEEDS GREATER THAN 60 MPH. I WAS ABLE TO SAFELY GUIDE VEHICLE TO AN AVAILABLE SHOULDER AREA AND RESTART. THE SHUT DOWN CAME WITH DASH LIGHTS OF SERVICE ENGINE SOON AND BATTERY LIGHT. THESE LIGHTS HAVE BEEN SIMULTANEOUS AND INTERMITTENT. VEHICLE WAS TAKEN INTO THE DEALER AND THE DEALER INDICATED THAT A OB COMPUTER SOFTWARE UPGRADE WAS REQUIRED AND UPLOADED. I WAS CHARGED A DIAGNOSIS FEE FOR THIS. THE UPLOAD APPEARS TO HAVE CURED THE SERVICE ENGINE LIGHT BUT THE BATTERY LIGHT HAS RETURNED.
DRIVING ON HIGHWAY CAR IN MOTION WHEN PASSENGER HEADREST DEPLOYED HITTING PASSENGERS HEAD PUSHING THEM INTO DASHBOARD. TAKEN TO ADDYS DODGE AND WAS TOLD IT WAS BROKE AND NEEDED A NEW HEADREST FOR $790.00 THAT HEADREST WAS NOT UNDER WARRANTY AND ASKED FOR $ 98.00 FOR THERE INSPECTION
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE THE CONTACT'S WIFE ATTEMPTED TO LOAD THE VEHICLE, HER RIGHT ELBOW HIT THE HEADREST. SUDDENLY, THE HEADREST POPPED OUT WITHOUT WARNING. THE CONTACT STATED THAT THE HEADREST POPPED OUT ON ONE OTHER OCCASION. THE VEHICLE WAS TAKEN TO CERRITOS DODGE CHRYSLER JEEP RAM (18803 STUDEBAKER RD, CERRITOS, CA 90703 (562) 402-5335), BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
I DO NOT HAVE A TAKATA BUT MY VEHICLE HAS THE TAKATA RECALL ISSUE PLUS I ONLY HAD MY VEHICLE FOR ALMOST 2YRS BUT I HAVE 5 KIDS AND IT WORRIES ME TO DRIVE WITH THAT LIGHT ON AND SOME WEIRD NOISE THAT JUST STARTED IN MY DRIVER BACK TIRE BUT THIS AIRBAG LIGHT THATS ON WORRIES ME IM SCARED TO DRIVE AND MY KIDS HAVE TO GET BACK AND FOURTH TO SCHOOL, WHAT AM I SUPPOSE TO DO. OH MY CAR HAS NOT BEEN IN ANY ACCIDENT
TIPM NEEDED TO BE REPLACED AT MY COST EVEN THOUGH THIS IS BEEN A PROBLEM IN OTHER DODGE VEHICLES. THE FUEL PUMP RELAY WAS NOT WORKING THE HORN STARTED GOING OFF FOR NO REASON AND THERE WERE STARTING ISSUES, WITH CAR EVENTUALLY STALLING WHILE MOVING. IT WAS OVER $1200 TO FIX. THEN, SIX MONTHS LATER THE CAR IS STILL NOT STARTING ACCURATELY AND WAS FIXED AT MY COST. A GROUND WIRE WAS PUT IN FROM THE BATTERY TO THE TRANSMISSION. I WASTOLD THIS WAS NOT PART OF THE TIPM ISSUE BUT THEY DID NOT KNOW WHAT WAS CAUSING IT. DODGES PROBLEM-SOLVING DATABASE SHOWED THAT THIS PROBLEM WAS FIXED IN OTHER DODGES WITH GROUND WIRE. THIS REPAIR WAS AT MY COST. LASTLY, THE VALVES AND GASKETS AS PART OF THE POWERTRAIN SYSTEM HAVE BEEN REPLACED TWICE IN LESS THAN TWO YEARS. THEY ARE UNDER WARRANTY AND THE REPAIR WAS NO COST TO ME, BUT THEY'VE HAD TO BE REPLACED TWICE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE ENGINE STALLED. ALL THE WARNING LIGHTS ILLUMINATED FOR A SECOND BEFORE THE FAILURE. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. THE VEHICLE WAS BACK TO NORMAL. THE VEHICLE WAS TAKEN TO THE NIELSEN DODGE CHRYSLER JEEP RAM DEALER LOCATED AT 175 NJ-10, EAST HANOVER, NJ 07936; (973) 884-2100 WHERE THE DEALER COULD NOT DIAGNOSE THE FAILURE. THE VEHICLE WAS DRIVEN BACK TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IN THE DRIVE GEAR AT THE CONTACT'S DRIVE WAY THE ENGINE STALLED. ALL THE WARNING LIGHTS ILLUMINATED FOR A SECOND PRIOR TO THE FAILURE. THE MANUFACTURER WAS CONTACTED AT 800-992-1997 AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER ASKED THE CONTACT TO TAKE THE VEHICLE TO ANOTHER DEALER. A CASE NUMBER 32337129 WAS PROVIDED. THE VEHICLE WAS TOWED TO THE DEALER PRECISION CHRYSLER JEEP DODGE RAM LOCATED AT 1341 NJ-23, BUTLER, NJ 07405; (973) 838-6808 WHERE THE VEHICLE WAS TESTED AND THE FAILURE DID NOT RECUR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,500.
TL* THE CONTACT OWNED A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER WAS DRIVING AT 45 MPH WHEN THE FRONT PASSENGER TIRE BLEW OUT CAUSING HER TO DRIVE UP A DIRT HILL FLYING 20 FEET IN THE AIR THAT LANDED THE VEHICLE UPSIDE DOWN. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER DID RECEIVE MEDICAL ATTENTION THAT REQUIRED HER TO BE MEDEVAC TO THE HOSPITAL, WHERE IT WAS DETERMINED THAT SHE FRACTURED HER T12 BONE LOCATED WITHIN HER BACK. IN ADDITION, THERE WAS TWO OTHER PASSENGERS ONE REFUSED TO RECEIVE MEDICAL ATTENTION. THE THIRD PASSENGER HOWEVER SUSTAINED UNDETAILED INJURIES OF A FRACTURED NOSE, FRACTURED BACK, AND SHATTERED HIP. THE VEHICLE WAS TOWED TO A LOCAL TOW YARD WHERE THE INSURANCE COMPANY WOULD REVIEW IT. THE INSURANCE COMPANY DECLARED THAT THE VEHICLE WAS DESTROYED. THE LOCAL DEALER (ANDERSON CHRYSLER DODGE JEEP RAM) WAS CONTACTED AT 928-764-5153 AND MADE AWARE OF THE FAILURE AND INFORMED THE OWNER TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS ALSO CONTACTED AND MADE AWARE OF THE FAILURE. THE MANUFACTURER SENT A FINAL LETTER THAT STATED AFTER THE INVESTIGATION THAT THE RATE OF DECELERATION TO ACTIVATE THE AIR BAG WAS NOT PRESENT, NO FURTHER ADDITIONAL ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. UPDATED 09/19/17 *BF ..UPDATED 09/25/17 *BF UPDATED 09/20/2017*JS ..UPDATED 09/21/17 *BF *JS *TR
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHEN THE ENGINE WAS STARTED, THE ENTIRE INSTRUMENT PANEL FAILED TO WORK AND THE SCREEN WAS BLANK. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (HENKEL CHRYSLER JEEP DODGE LOCATED AT 1275 W DICKMAN RD, SPRINGFIELD, MI 49037; (800) 865-6185). THE DEALER DID NOT KNOW HOW TO REPAIR THE VEHICLE AND DEEMED IT UNSAFE TO DRIVE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
DRIVER ACTIVE HEADREST CONTROL CIRCUIT SHORT , I CALL CHRYSLER GROUP RECALL ASSISTANCE CENTER THEY APPROVE THE PARTS TO BE REPLACE BUT THE DEALER THEY WANT TO CHARGE ME IN THESE IS THE DEFECTIVE HEADREST CONTROL......
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. JASPER JEEP OF JASPER, GEORGIA WAS MADE AWARE THE FAILURE AND IT WAS DETERMINED THAT THE TIPM MODULE WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 68,000. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT HER GRANDSON CLOSED THE AUTOMATIC PASSENGER SIDE SLIDING DOOR WHILE THE CONTACT WAS LEANING THROUGH THE DOOR. THE DOOR FAILED TO RETRACT AND STRUCK THE CONTACT. THE CONTACT SUSTAINED BRUISING TO THE LEFT FOREARM THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT SPOKE TO MULLANE MOTORS INC (6200 S TRANSIT RD, LOCKPORT, NY 14094) WHO ADVISED HER TO CALL NHTSA. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 07/13/17*LJ UPDATED 10/11/2017*JS
SATURDAY 27 MAY 2017, I WAS COMING BACK FROM A GRAND JUNCTION, IOWA CEMETERY VISIT NORTHWEST OF DES MOINES, IOWA AND DRIVING BACK ON A HIGHWAY DOING 64 IN A 65 MPH ZONE, FOLLOWING AN IOWA STATE TROOPER, AND THE BATTERY LIGHT CAME ON - MY MILEAGE AT THAT EXACT TIME WAS 45419. I DROVE TO MY SISTER-IN-LAW'S HOME IN URBANDALE, IOWA (I DROVE APPROX 11 MILES TO HER HOME AFTER THE LIGHT CAME ON) WHERE WE WERE STAYING OVER THE MEMORIAL DAY WEEKEND. THEN I DROVE TO AN O'REILLEY AUTO PARTS STORE. THEY CHECKED MY BATTERY, IT WAS OK, EXCEPT THAT IT WAS AT ABOUT 88%. THEY THEN CHECKED THE ALTERNATOR AND IT WAS NOT CHARGING THE BATTERY. THE TECHNICIAN SAID THAT I COULD DRIVE HOME TO HARLAN, IOWA, A 100 MILE TRIP IF THE BATTERY WERE CHARGED UP FULLY. I WENT BACK TO MY SISTER-IN-LAW'S HOME AND CALLED STEW HANSEN DODGE, WHERE I BOUGHT THIS VEHICLE ON 29 AUGUST 2013, AS A NEW VEHICLE WITH 18 MILES ON THE ODOMETER . I TOLD THE PERSON WHO ANSWERED THE PHONE THAT THE "ALTERNATOR" HAD ABRUPTLY STOPPED WORKING, AND ASKED IF I COULD BRING IT IN. IT WAS SATURDAY 27 MAY 2017 AT ABOUT 1 PM. THE SERVICE PERSON SAID THEY WERE OPEN UNTIL 3:30 PM BUT THEY ONLY DID OIL CHANGES ON WEEKENDS. I EXPLAINED MY SITUATION OF LIVING 100 MILES OUT OF DES MOINES, IOWA AND WAS CONCERNED ABOUT GETTING HOME WITH NO ALTERNATOR. SHE SAID SHE WAS SORRY BUT THEY COULDN'T HELP ME UNTIL NEXT WEEK TUESDAY. I WENT BACK TO MY SISTER-IN-LAW'S HOUSE, CHARGED THE BATTERY UP AND DROVE HOME BACK TO HARLAN, IOWA 100 MILES WEST ON MONDA
TL* THE CONTACT OWNED A 2013 DODGE GRAND CARAVAN. WHILE DRIVING 20 MPH, ANOTHER VEHICLE STRUCK THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE FRONT DRIVER'S SIDE AIR BAGS FAILED TO DEPLOY; HOWEVER, THE PASSENGER SIDE AIR BAGS DEPLOYED. THE CONTACT SUFFERED BRUISING AND KNEE PAIN. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL FOR MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE AND THE CONTACT'S INSURANCE COMPANY CONFIRMED THAT THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V283000 (ELECTRICAL SYSTEM, AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
MY FAMILY WAS LEAVING A CELEBRATION OF LIFE HER EIN ELK GROVE. AND WE WERE IN THE PARKING LOT OF PROJECT RIDE WHERE OUR VEHICLE WAS STATIONARY AT THE TIME OF MALFUNCTION. MY HUSBAND HAD LOADED THE STROLLER INTO THE TRUNK AND THE BABY INTO THE VAN. WHEN HE SHUT THE TRUNK, THE LIFT ARM ON THE THE PASSENGER SIDE ON THE VEHICLE POPPED OFF AND CLOSED BETWEEN THE GALAS AND THE VAN, CAUSING A HUGE BANG AND GLASS SHOOTING OUT EVERYWHERE AT MY HUSBAND AND EXPLODING INTO THE CAR WHERE MY BABY WAS REAR FACING AT THE TIME. IT CAUSED DAMAGE TO THE LIFT ARM, SHATTERED MY ENTIRE BACK WINDOW, AND DENTED THE BACK SIDE OF THE BODY. I WAS IN COMPLETE DISBELIEF THIS HAPPENED. LUCKILY TWO WOMEN WHERE WALKING BY AND SAW THE ENTIRE THING HAPPEN. ONE OF THEM WORKS FOR THE BAR AND TOLD ME THAT THIS SHOULD NEVER HAPPEN AND I NEEDED TO REPORT THIS TO YOU GUYS.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON SEVERAL OCCASIONS WHILE THE KEY WAS IN THE IGNITION. THE CONTACT ALSO NOTICED THAT THE ALL THE DOOR LOCKS WOULD MAKE A CLICKING SOUND AND THE LIGHTS WOULD FLASH. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT A CLICKING NOISE WAS HEARD INTERMITTENTLY UNDERNEATH THE DASHBOARD. THE FAILURE OCCURRED WHETHER THE VEHICLE WAS IN MOTION OR JUST IDLING. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 55,000. THE VIN WAS NOT PROVIDED.
TRANSMISSION COOLER LINES LEAKING AT CRIMP BETWEEN HARD AND SOFT HOSE ON THE PRESSURE LINE. 55,000 MILES ON THE VEHICLE. LOW GRADE LEAK THAT WAS COATING TRANSMISSION AND LEAVING OIL BEHIND ON THE GROUND. LEAK OCCURRED ANYTIME THAT THE ENGINE WAS RUNNING. NOT COVERED BY WARRANTY BECAUSE IT IS NOT CONSIDERED A MECHANICAL ISSUE UNDER THE POWERTRAIN WARRANTY PROVISIONS.
WHILE DRIVING ON THE HIGHWAY VEHICLE STARTING LOSING POWER. IT STARTED SHUTTING DOWN ALL SYSTEMS AND FINALLY STOPPED WORKING. VEHICLE IS 3 YEARS OLD WITH 50K MILEAGE. THE ALTERNATOR FAILED. THERE IS A RECALL FOR OTHER DODGE VEHICLES WITH SIMILAR ENGINES THAT HAVE FAULTY ALTERNATORS. THIS SHOULD BE INCLUDED IN THAT RECALL. LUCKILY MY KIDS WERE NOT IN THE VEHICLE AND WE COULD GET OFF TO THE SIDE SAFELY. DODGE CHARGED ME $1000 FOR A NEW ALTERNATOR AND A BATTERY IN A 3 YEAR OLD VEHICLE. *TR
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO APPLY THE BRAKES, ONE OF THE BRAKE PADS FRACTURED AND CAUSED THE REAR DRIVER SIDE TIRE TO LOCK UP. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT REMOVED THE WHEEL IN ORDER TO RELEASE THE TIRE AND NOTICED THAT THE BRAKE PAD WAS COMPLETELY FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE BRAKE PADS AND ROTORS. THE FAILURE RECURRED ONE YEAR LATER. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE PADS NEEDED TO BE REPLACED AND PROTECTED BY A CALIPER ADAPTER TO AVOID UNEVEN WEARING OF THE PADS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000. ...UPDATED 01/23/17 *BF
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES BECAUSE IT DRASTICALLY REDUCED SPEED WITHOUT WARNING. THE RPMS INCREASED AT A HIGH RATE OF SPEED. THE DEALER REPLACED THE TORQUE CONVERTER ON THE FIRST VISIT. DURING THE SECOND VISIT, THE DEALER REPLACED THE BEARING ALONG WITH THE TRANSMISSION ASSEMBLY. THE CONTACT NOTICED THAT A NOISE PROGRESSED SHORTLY AFTER THE REPAIR AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE DEALER WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER TO DETERMINE IF THEY COULD PROVIDE A REPAIR SOLUTION TO THE DEALER TO PREVENT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
FRONT BRAKES ARE WEARING OUT UNUSUALLY FAST,(NOT LASTING A YEAR), ELECTRICAL OUTLETS STOPPED WORKING BRIEFLY, DRIVER'S SIDE ELECTRIC WINDOW DOES NOT WORK CONSISTENTLY
TO WHOM IT MAY CONCERN; TIPM (TOTALLY INTEGRATED POWER MODULE) PROBLEM, FAULTY FUEL PUMP RELATED, PUMPING AFTER TURNING THE VEHICLE OFF AND DRAINING BATTERY AND STARTING PROBLEMS RELATED FAULTY FUEL PUMP AND STALL VEHICLE. I FOUND CHRYSLER CORP HAS RECALL AND CLASS ACTION FOR FAULTY FUEL PUMP AND TIPM PROBLEM COVERED BY EXT WARRANTY ( 5YEAR UPTO 70,000 MILE) ONLY FOR UPTO 2012 DODGE GRAND CARAVAN NOT FOR 2013 MODEL, I HAVE BEEN CONTACT TO THE DODGE/CHRYSLER DEALER IN HONOLULU, HI, SAID IT'S NOT COVER. ONLY UP TO 36,000 MILE BASIC WARRANTY. SO I HAVE TO PAY $1,200 PART PLUS LABOR. THEY RECALL OVER 500,000 VEHICLES JEEP, DURANGO AND CARAVAN PLEASE VERIFY AND CONFIRM FOR THAT'S NOT COVER FOR 2013 VEHICLE. I HAD A PROBLEM WHEN 49,600 MILE MY VEHICLE MILEAGE IS 50,300 NOW I HAVE BEEN RESEARCHED INTERNET AND NOW I AM USING BYPASS CABLE (HTTP://WWW.VERTICALVISIONS.COM/TIPM_SOLUTIONS.PHP) NOW HAVE NO PROBLEM WITH USING TEMPORARY WITH BYPASS CABLE BUT DUE TO THE SAFETY MECHANISMS I HAVE TO FIX TIPM. PLEASE HELP THIS PROBLEM WITH MANUFACTURE CHRYSLER/DODGE. THANK YOU. *TR
LOCK ACTUATOR ON REAR PASSENGER SLIDING DOOR IS FROZEN IN THE UNLOCK POSITION AND WILL NOT LOCK. VEHICLE WAS STATIONARY AT TIME OF ISSUE. WHILE THE DOOR IS OPERATIONAL IT COULD BE A SAFETY ISSUE IF THE LOCK ACTUATOR HAD FROZEN IN THE LOCKED POSITION.
ON 7/31/2016 MY VEHICLE WAS PARKED IN A DRIVEWAY. I ENTERED THE VEHICLE, STARTED THE ENGINE AND THE DRIVER SIDE ACTIVE HEADREST DEPLOYED. ATTEMPTS TO RESET HEADREST PER THE OPERATORS MANUAL FAILED. ON 8/4/2016 I TOOK THE VEHICLE TO THE DEALERSHIP WHO INFORMED ME THAT THEY COULD NOT RESET HEADREST AND IT HAD TO BE REPLACED (COST APPROX $900). I CONTACTED DODGE CUSTOMER SERVICE WHO HAS ASSIGNED AN INVESTIGATOR TO LOOK INTO THE ISSUE. CASE # 29846962 AS OF THIS DATE, 8/5, THE REPLACEMENT HEADREST IS ON ORDER AND I AM WAITING TO BE CONTACTED BY THE INVESTIGATOR TO LOOK AT THE VEHICLE. PRIOR TO THE INCIDENT, THE VEHICLE HAD BEEN DRIVEN IN EXCESS OF 500 MILES (NORTHERN VA TO TN) AND HAD BEEN PARKED AND SECURED IN THE DRIVEWAY FOR APPROX. 1 HOUR. THE VEHICLE WAS NOT, AND HAS NEVER BEEN, IN AN ACCIDENT.
I HAD MY BRAKES CHANGED IN JANUARY WITH 49,000 MILES AND BY JUNE I HAD TO TAKE MY VAN BACK IN AND PADS WERE COMPLETELY GONE. SO IN 10,000 MILES I WENT THROUGH BRAKE PADS THAT SHOULD OF LASTED 50,000+ MILES. I HAD ALL ROTORS AND FRONT PADS CHANGED SINCE THE BACK WERE STILL GOOD FROM JANUARY AND ITS BEEN 2 WEEKS NOW AND MY BRAKES ARE SQUEALING ALMOST CONSTANTLY WHEN I AM BRAKING...NOT GRINDING YET BUT I AM SURE THATS COMING SOON!
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 80 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. AFTER RESTARTING, THE VEHICLE RESUMED NORMALLY FOR A FEW HOURS. THE DEALER DIAGNOSED THAT THE NUMBER FOUR CYLINDER WAS CRACKED. THE LEFT CYLINDER HEAD ASSEMBLY WAS REPLACED. ON A SEPARATE OCCASION, THE RIGHT CYLINDER HEAD ASSEMBLY WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
LEFT YEAR BRAKE CALIPER SEIZED, CAUSING THE WHEEL TO OVERHEAT. OCCURRED AT 34,000 MILES. REPAIR COSTS WERE $600. WITHIN TWO WEEKS IT HAPPENED AGAIN, SAME WHEEL. NORMAL DRIVING CONDITIONS.
AIR BAG LIGHT GOES ON AND OFF LIKE THER IS SOMEONE IN PASSENGER SEAT WHEN EMPTY,CAR TURNS AIR BAG ON AND OFF BY WEIGHT.DOESNT WORK PROPERLY. IN 2011 RECALL ON SAME VEHICLE FOR BAD HAVAC CAUSING LEAK. THIS STOPS HEATING SYSTOM FROM WORKING PROPERLY AND AIR BAG NOT TO WORK . MY 2013 DOING SAME BUT KNOW RECALL.DOES ALL THE TIME.
THE TRAILER LIGHTING MODULE FAILED TWICE. THERE HAVE ALSO BEEN INTERMITTENT LIGHTS AND ALARMS THAT ACTIVATE IN THE DASH PANEL. I'VE BEEN TOLD THAT THE TOTAL INTEGRATED POWER MODULE (TIPM) CAUSES THESE ACTIONS, INCLUDING THE FAILURE OF THE TOWING LIGHT MODULE. THE LIGHTING FAILED HAS CAUSED ME TO HAVE TO TOW A TRAILER WITH DEFECTIVE LIGHTS UNTIL I COULD REACH A SAFE PLACE TO DROP THE TRAILER.
I CALLED MY DEALER (ZIEGLER IN KALAMAZOO) WHEN I GOT THE RECALL ABOUT THE VENT WINDOW SWITCH. THEY SAID THEY WOULD CONTACT ME WHEN THEY HAD THE PART. I HAVE NOT HEARD BACK FROM THEM YET. I TRIED CALLING THEIR SERVICE DEPARTMENT AND GOT NO ANSWER - NOT EVEN VOICE MAIL) ON MAY 6.
OUR 2013 DODGE GRAND CARAVAN ALTERNATOR AND PCS FAILED AT 68000 MILES. THE FAILURE OCCURRED WHILE DRIVING WITH MY WIFE AND 4 CHILDREN IN THE CAR. MULTIPLE DASHBOARD LIGHTS CAME ON AND THE THE VEHICLE ENGINE WAS RACING BUT THE TRANSMISSION WOULD NOT ENGAGE. THE ONLY REASON THERE WAS NOT A CRASH WAS THAT THEY WERE TRAVELING DOWNHILL AND DID NOT NEED TO ACCELERATE AS THE VEHICLE WAS NOT ABLE TO. LUCKILY THEY WERE ABLE TO PULL THE CAR OVER WITHOUT INCIDENT. DODGE HAS RECALLED THIS ALTERNATOR IN OVER 900,000 VEHICLES ON 4 OTHER MODELS WITH THE 3.6 LITER ENGINE BUT HAS NOT IN THE GRAND CARAVAN FOR SOME REASON. I CONTACTED DODGE AND THEY WERE UNWILLING TO HELP IN ANY WAY TO REPAIR MY VEHICLE TO MAKE IT OPERABLE AND SAFE AGAIN. THIS REPAIR WAS QUOTED FORM MY LOCAL DODGE DEALER TO COST OVER $750.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING 55 MPH, THE VEHICLE JERKED VIOLENTLY AS IF THE TRANSMISSION WOULD DETACH FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES FOR THE SAME FAILURE AND THE TECHNICIAN REPROGRAMMED THE COMPUTER; HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,001.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER SIDE SLIDING DOOR FAILED TO OPEN. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER DOOR LOCK ACTUATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,600.
THERE IS NOT ENOUGH ROOM, TOP TO BOTTOM, TO SAFELY ACCEPT A MEN'S US SIZE 11.5 SHOE. WITH MY HEEL PLANTED ON THE FLOOR, I AM UNABLE TO FREELY PIVOT MY FOOT FROM THE THE GAS PEDAL TO THE BRAKE AND BACK AGAIN. THE TOP OF MY SHOE GETS FIRMLY STUCK TRYING TO MOVE BETWEEN THE TWO PEDALS. IF NOT COMPLETELY STUCK, MY FOOT MOTION IS IMPEDED AND SLOWED DOWN IN MANY OTHER WAYS. ONLY, WITH A LOT OF THOUGHT AND ADJUSTMENT OF MY FOOT AND HEEL POSITION AM I ABLE TO OPERATE THE BRAKE AND ACCELERATOR AT ALL. THIS LOW FOOT CLEARANCE SIGNIFICANTLY LOWERS MY RESPONSE TIME WHEN I NEED TO HIT THE BRAKE IN AN EMERGENCY. IT REQUIRES A LOT OF EXTRA THOUGHT UNDER NORMAL DRIVING CONDITIONS AS WELL, TAKING ATTENTION AWAY FROM THE ROAD. THIS HAS NEVER BEEN AN ISSUE (OR EVEN A THOUGHT) IN MANY YEARS OF DRIVING SEVERAL OTHER MAKES AND MODELS OF VEHICLES. I OWN A 1999 GRAND CARAVAN THAT HAS PLENTY OF FOOT ROOM IN IT. NOBODY SHOULD HAVE TO THINK ABOUT HOW THEY NEED TO SPECIALLY POSITRON THEIR FOOT TO OPERATE THE BRAKE OR ACCELERATOR. FOR SAFE DRIVING, REACTION TIME IS EVERYTHING. DODGE HAS DESIGNED THIS VEHICLE WITH CRAMPED FOOT-ROOM THAT CAN DRASTICALLY REDUCE THE TIME IT TAKES TO ACTIVATE THE BRAKE AND COULD CAUSE AN ACCIDENT THAT A FREELY AVAILABLE BRAKE PEDAL MAY HAVE AVOIDED. I HAD THE IDENTICAL PROBLEMS TESTING A NEWER DODGE CHARGER AND A CHRYSLER TOWN AND COUNTRY. I AM MAKING THE ASSUMPTION THAT THIS CRAMPED AND UNSAFE DESIGN IS A STANDARD THAT COVERS MANY CHRYSLER MAKES AND MODELS. THIS ISSUE AFFECT
VEHICLE HAS MISFIRE AND TICKING SOUND FROM ENGINE WITH CHECK ENGINE LIGHT ON AND FLASHING. ALSO WHEN DRIVING VEHICLE WANTS TO STALL WHEN IDLING .. TOOK TO DEALER AND TOLD ME HEAD CYLINDER NEED REPLACED BUT NOT COVERED BY EXTENDED WARRANTY CHRYSLER ISSUED FOR EXACT SAME REASON FOR 2011-2013 MODELS. THIS IS NOT FAIR THAT NOT ALL 2013 GRAND CARAVANS ARE COVERED. THEY SHOULD ALL BE COVERED BY SAME WARRANTY.
TIPM FAULTY IN OUR 2013 DODGE CARAVAN WITH 54000 MILES. VAN WILL NOT START..THE FUEL PUMP RELAY DANGEROUSLY ALLOWS THE FUEL PUMP TO CONTINUE EVEN AFTER VAN IS SHUT OFF. THESE WERE RECALLED ON THOUSANDS BUT ONLY UNTIL 2012. BOUGHT THE VAN WITH 2 MILES OFF SHOWROOM FLOOR , NEVER AGAIN WILL BUY A DODGE.. CUSTOMER SERVICE SAYS WE ARE OUT OF THE CRAPPY 36,000 MILE WARRANTY AND CONVENIENTLY ..THIS SEEMS TO HAPPEN AFTER 45,000 MILES IN THE DODGE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
I HAVE BEEN TRYING TO GET THE RECALL FIXED FOR MY CAR FOR 2 YEARS NOW AND TOBIN DODGE WILL NOT FIX IT!
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V283000 (AIR BAGS, ELECTRICAL SYSTEM). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000(ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2013 Dodge Grand Caravan → · Every Grand Caravan year → · How the figures are calculated →