Page 3 of 12 · complaints 101–150 of 584

2012 Dodge Grand Caravan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Electrical System
Filed Jan 13, 202161,000 milesOH

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED INTERMITTENT START-UP FAILURES AFTER MULTIPLE ATTEMPTS, WITHOUT WARNING. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE ALTERNATOR WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE CONTACT THEN TOOK THE VEHICLE BACK TO THE SAME MECHANIC WHERE THE FUEL PUMP WAS REPLACED. THE CONTACT HAD THE VEHICLE SERVICED BY THIS INDEPENDENT MECHANIC A TOTAL OF EIGHT TIMES AND AFTER EACH REPAIR, THE FAILURE PERSISTED. THE CONTACT THEN TOOK THE VEHICLE TO KEY CHRYSLER JEEP DODGE RAM - TOBEY AUTO GROUP (2020 N DETROIT ST, XENIA, OH 45385) WHERE THE DEALER WAS ABLE TO DIAGNOSE THE VEHICLE WITH A DEFECTIVE TOTALLY INTEGRATED POWER MODULE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.*DT*JB

Electrical System
Filed Jan 11, 2021154,000 milesIL

MY VAN WILL COMPLETELY TURN OFF WHILE DRIVING. THERE ARE NO KNOW REASONS, I HAVE HAD IT SERVICED AND THE MECHANIC CANNOT FIGURE WHAT'S WRONG. THERE ARE NO SPECIFIC FACTORS OF WHEN AND WHY IT CUTS OFF WHILE DRIVING.

Unknown or Other
Filed Jan 7, 2021198,000 milesNC

MY KEY FOBIK IS ONLY SOMETIMES STARTING THE VAN WHICH WAS ALREADY CONCERNING, THEN WHILE DRIVING THE VAN JUST TURNED OFF. I'VE BEEN RESEARCHING AND APPARENTLY MANY OF THE YEARS PRIOR TO 2012 HAVE ALREADY BEEN RECALLED FOR THE EXACT SAME ISSUE AND THE 2012 HAS THE SAME IGNITION LOCK CYLINDER

Electrical System
Filed Jan 5, 2021TN

WIRELESS IGNITION NODE (WIN) MODULE HAS INTERMITTENT FUNCTION IN THE START/RUN POSITION. NOTE: PREVIOUS MODEL YEARS HAD THE SAME PROBLEM, SEE SAFETY RECALL R03 / NHTSA 14V-373 WIRELESS IGNITION NODE MODULE. I HAVE OWNED THIS VEHICLE FOR A FEW YEARS AND HAVE WAITED FOR A RECALL BUT HAVE HEARD NOTHING FROM NHTSA OR THE MANUFACTURER. NOTE: THIS ISSUE IS A WIDELY KNOWN PROBLEM ACCORDING TO MANY YOUTUBE CHANNELS; EXAMPLE: HTTPS://YOUTU.BE/N_LBDCLMIQW HTTPS://YOUTU.BE/Q99SSLGSHO0

Air Bags
Filed Dec 30, 2020100,015 milesTN

THE AIR BAG ON THE RIGHT FRONT HAS CAME OUT AND THE FUEL PUMP RELAY IN THE FUSE BOX NEED TO BE UNDER WARRANTY FOR THE DEALER MAKING IT LIKE THAT

Electrical System
Filed Dec 18, 2020148,000 milesTN

WE BOUGHT THIS VAN USED ABOUT A YEAR AGO. IT DIES SUDDENLY WITHOUT ANY WARNING IN THE MIDDLE OF THE ROAD REGARDLESS OF ANY CERTAIN FACTORS. I HAVE RESEARCHED THIS SEVERAL TIMES WITH MANY OTHER COMPLAINTS SIMILAR TO THIS ONE. THIS IS VERY DANGEROUS FOR MY FAMILY AND I CANNOT BELIEVE THERE IS NO RECALL. I AM A MOTHER OF 3 AND CANNOT AFFORD TO PAY UPWARDS OF 10,000$ TO REPLACE AN IGNITION IF THIS IS THE ISSUE, I AM NOT IN ANY WAY A MECHANIC BUT I HAVE READ/HEARD THAT IS MOST LIKELY THE PROBLEM. DODGE, PLEASE DO WHAT IS RIGHT FOR THE PEOPLE WHO PUT THEIR FAITH IN YOUR COMPANY EVERY TIME THEY PUT THEIR FAMILIES IN YOUR VEHICLES AND RECALL THIS IMMEDIATELY!

Engine
Filed Dec 18, 202099,000 milesPA

WHILE SLOWING DOWN FROM 20 MPH TO MAKE TURN, ENGINE SHUTS OFF WITH NO WARNING LIGHTS OR CODES STORED.

Unknown or Other
Filed Dec 11, 2020135,000 milesKS

MY VEHICLE WILL RANDOMLY STALL WITHOUT ANY WARNING NOR ANY DASH LIGHTS SUCH AS CHECK ENGINE OR BATTERY DISPLAYING. MY LOCAL DODGE DEALERSHIP CHECKED THE VEHICLE OUT WITH A ODB AND COULD NOT DIAGNOSE THE ISSUE. THIS ISSUE WILL HAPPEN WHILE DRIVING AND IT APPEARS MANY OTHER PEOPLE ARE HAVING A SIMILAR ISSUE ACCORDING TO ONLINE RESEARCH. THIS HAS BEEN ONGOING ISSUE FOR A FEW MONTHS AND WE ARE UNABLE TO DRIVE IT NOR RESOLVE THE ISSUE SINCE WE (NOR DODGE MECHANICS) KNOW WHAT IS WRONG.

Electrical System
Filed Dec 10, 2020130,000 milesWI

NHTSA RECALL NUMBER P60 REFERENCE # 1228426 SUMMARY CHRYSLER GROUP LLC (CHRYSLER) IS RECALLING CERTAIN MODEL YEAR 2011-2014 CHRYSLER 300, DODGE CHARGER, CHALLENGER, AND DURANGO; AND 2012-2014 JEEP GRAND CHEROKEE VEHICLES MANUFACTURED APRIL 22, 2010, TO JANUARY 2, 2014, AND EQUIPPED WITH A 3.6L ENGINE AND A 160 AMP ALTERNATOR. IN THE AFFECTED VEHICLES, THE ALTERNATOR MAY SUDDENLY FAIL. I HAD THE SAME THING HAPPEN TO ME; THIS SHOULD ALSO BE PART OF THIS RECALL. MY BATTERY LIGHT CAM ON AT A STOP AND GO LIGHT, 60 SECONDS LATTER, MY CAR STALLED BECAUSE OF DEAD BATTERY AND NON WORKING ALTERNATOR. FCA STATED GO TO THE DEALER FOR REPAIR AND NOT COVERED BY THE RECALL. I WENT TO AUTO ZONE FOR ELIMINATED LIFE TIME WARRANTY AND I INSTALLED IT. 2012 DODGE GRAND CARAVAN 4DR WGN SE VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Electrical System
Filed Dec 9, 202097,000 milesMD

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITH AN ABNORMAL CLICKING SOUND COMING FROM UNDER THE HOOD. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS WERE ILLUMINATED. ADDITIONALLY, THE INTERIOR AND EXTERIOR LIGHTS WERE FLICKERING. THE CONTACT DISCONNECTED THE BATTERY CABLES AND UPON RECONNECTING THE CABLES, THE VEHICLE OPERATED WITHOUT FURTHER ISSUES. THE CONTACT LEFT A VOICEMAIL WITH WALDORF DODGE RAM (2294 CRAIN HWY, WALDORF, MD 20601 (301) 638-9400) HOWEVER, THE DEALER HAD NOT RESPONDED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

Engine
Filed Dec 6, 2020110,000 milesMN

VEHICLE STALLS COMPLETELY WHILE IN MOTION (DRIVING, ABOUT 10-30 MPH). ELECTRICAL SHUTS OFF AT THE SAME TIME AS WELL AS POWER STEERING. CAR IS ABLE TO RESTART NORMALLY AFTER PUT BACK IN PARK. HAPPENED A SECOND TIME 30 SECONDS AFTER RESTARTING. HAVEN'T DRIVEN THE VEHICLE SINCE. DEALER FOUND NO ISSUES.

Electrical System
Filed Dec 1, 202083,463 milesTX

FAULTY TIMP CAUSING ISSUE WITH FUEL PUMP MODULE/RELAY. FAULTY START AND UNABLE TO TURN ON VEHICLE. THIS HAPPENED APPROXIMATELY 4 TIMES IN A PARKED POSITION WITHIN A 24 HOUR PERIOD BEFORE VEHICLE WAS NO LONGER DRIVABLE. INTERMITTENT CHECK ENGINE LIGHT WITHIN THE PREVIOUS 3 WEEKS PRIOR. VEHICLE WAS INSPECTED BY A CERTIFIED DEALERSHIP TO DIAGNOSE THE ISSUE.

Unknown or Other
Filed Nov 26, 2020PR

HI EVER SINCE I PURCHASED THIS VEHICLE IT HAS BEEN MAKING THIS NOICE. EVERY TIME I TOOK IT TO A DEALER IT SAID THIS WAS NORMAL. NOW AFTER 8 YEARS AND OVER 100000 MILES IT HAS BECOME WORST. RECENTLY WHEN I ACCELERATE, VEHICLE DOES NOT SHIFT RPM AND INSTEAD IT ACCELERATES RPM BUT VEHICLE DOESN'T. I HAVE TO PARK TURN OFF VEHICLE AND START IGNITION WHERE IT SEEMS TO RESET AND PROBLEM GOES AWAY BUT ONLY FOR A SHORT TIME. CAN YOU PLEASE ASSIST? I RESIDE IN PR

Structure › Body
Filed Nov 14, 2020CO

LEFT SIDE PASSENGER DOOR STUCK CLOSED. DOOR WON'T UNLOCK OR OPEN, NEITHER AUTOMATICALLY NOR MANUALLY. THIS IS A HUGE SAFETY RISK.

Electrical System
Filed Nov 12, 2020160,000 milesRI

WHILE DRIVING THE VAN IT RANDOMLY SHUTS OFF COMPLETELY

Unknown or Other
Filed Nov 5, 2020CA

OPENED DRIVERS SIDE SLIDING PASSENGER DOOR, PLACED MY BAG INSIDE AND CLOSED IT NORMALLY. DROVE 3 MINUTES DOWN THE ROAD AND WHEN I PARKED, I WENT TO RETRIEVE MY BAG, BUT THE DOOR WOULD NOT OPEN. COULDNT MOVE THE LOCK. IT'S LIKE THE LOCKING MECHANISM GOT STUCK. CANNOT OPEN THE DOOR. WORRIED ABOUT MY CHILDREN IN THE CHANCE THERE'S AN EMERGENCY AND I WON'T BE ABLE TO GET TO THEM BECAUSE I CAN ONLY ACCESS FROM THE PASSENGER SIDE OF THE VAN. EVERYONE HAS TO LOAD UP FROM ONE SIDE OF THE VAN. AN INFANT CAR SEAT IS ALSO IN THE VAN.

Exterior Lighting
Filed Nov 5, 2020125,000 milesTN

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE HI-BEAM HEADLIGHTS WERE ACTIVATED AND THE INTERIOR LIGHTING BECAME INOPERABLE BUT INDEPENDENTLY FLASHED ON. THE FAILURE WAS INTERMITTENT. THE CONTACT CALLED HARPER JEEP RAM CHRYSLER DODGE (3033 ALCOA HWY, ALCOA, TN 37701, (865) 970-7423) WHERE THE FAILURE WAS ACKNOWLEDGED HOWEVER, THERE WAS NO ASSISTANCE PROVIDED. THE CONTACT WAS QUOTED AN ESTIMATE OF $1,250 FOR THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.

Electrical System
Filed Oct 30, 2020101,850 milesTX

DRIVER REAR DOOR SLIDES OPEN AND CLOSES BY ITSELF. WORRIES THAT A KID MIGHT GET TRAPPED. NO ONE OPENS IT OR CLOSES IT. IT WON'T STOP CLOSING BY PUTTING FORCE TO STOP IT. ALWAYS DOES IT IN PARK WITH KEYS OFF. IN OR OUTSIDE VEHICLE.

Unknown or Other
Filed Oct 21, 202096,000 milesPA

CAR SOMETIMES WON'T START..WHEN IT DOES START IT TOTALLY SHUTS DOWN. WE CAN BE IDLING, DRIVING SLOWLY, QUICKLY, OR IN REVERSE. LITERALLY JUST SHUTS DOWN. NO WARNING NOTHING! LOSS OF ALL POWER. SOMETIMES WILL START BACK UP OTHER TIMES NEEDS TO BE TOWED. DEATH TRAP! ALREADY LOST ONE FAMILY MEMBER TO FAULTY PARTS!

Electrical System
Filed Oct 16, 2020175,900 milesAR

YESTERDAY WAS DRIVING ON A HIGHWAY AT 55 MPH AND APPROACHING AN INTERSECTION AT WHICH I WOULD NEED TO TURN OFF. THE ENGINE DIED WITHOUT ANY WARNING AT ALL. I LOST POWER STEERING AND POWER BREAKS. FORTUNATELY, I WAS ABLE TO SLOW DOWN ENOUGH TO NAVIGATE THE CORNER AND CAME SAFELY TO A STOP BUT HAD THIS HAPPED ON ONE OF THE WINDY SECTIONS OF HIGHWAY I COULD EASILY HAVE CRASHED. I TURNED THE KEY FULLY OFF AND THEN RESTARTED THE VAN AND CAREFULLY DROVE HOME. I NOTICED TODAY THAT IGNITION SWITCH DOES NOT ALWAYS SPRING SMOOTHLY BACK TO ITS RUN POSITION WHEN I START THE VEHICLE.

Structure › Body
Filed Oct 16, 202015 milesNJ

HAVE HANDICAPPED VAN, A VMI NORTHSTAR CONVERSION .IMMEDIATELY VAN WOULD SHUT OFF WHILE STILL MOVING. BATTERY WAS DEAD IN AM 16HRS AFTER FULLY CHARGED BATTERY.3 BATTERY ALL DIE-BATTERY DISCONNECT USED STOP ABNORMALLY HIGH DRAINAGE . MANY BIZARRE ELECTRICAL MALFUNCTIONS, BATTERY DRAIN NEVER FOUND AFTER TRUELY ADMIRABLE EFFORT. RUST RUST RUST -SAND BLAST ANTIRUST-MORE RUST RUST RUST TO FRAME-TOLD BATTERY AND MALFUNCTIONS DUE TO A SHORT SOMEWHERE. ANYWAY RUST RUST SOME MORE.VMI ADMITS RUST VERY UNUSUAL SO MUCH SO QUICKLY.BUT SAYS NO LONGER RESPONSIBLE DUE TO SETTLEMENT BEFORE FOR RUST RUST AND MALFUNCTIONS.THOUGHT REPLACMENT VEHICLE WAS OUTCOME ,NOT 11K FOR ELECTRICAL MALFUNCTIONS AND RUST-TOLD NO MORE ABNORMAL RUST ANYMORE BUT MORE RUST ANYWAY. GOOGLED "CONSTANT ELECTRICAL DISCHARGE" AND "RUST" AND GALVANIC CORRUSION MAIN RESULTS. NO LOCAL COLISION PLACE WILL "FIX IT" DUE TO LIABILITY WHEN BRAND NEW STEEL IS NO MORE RUST PROOF THAN MANUFACTUERS. ONLY VEHICLE USE POWERCHAIR SAYS RUSTED FRAME MAY DROP ME. DISTRICT MANAGER SAID RUSTS SHOULD NOT HAPPEN BUT I SIGNED RELEASE AFTER RUST TREATMENT-SORRY HE REALLY WAS BUT NO MORE LIABILITY FOR ABNORMAL RUST ADVISED NOT TO USE VEHICLE .SO THIS IS FOR OTHERS-THE VMI CONVERSION NICE IF FUNCTIONAL, MAYBE RUST FROM VMI CONVERSION PROCESS AS VEHICLE ENTIRE FRAME IS REPLACED BY VMI. HOPEFULLY JUST A LEMON BUT ITS VERY SERIOUS LIFETHREATENING AND VERY REAL, THE RUST MAKES SOLID STEEL SEAPARATE LIKE CHEESE SLICES. ELECTRICAL DRAIN CAUSE AND RUST

Air Bags
Filed Oct 13, 2020115,000 milesVA

2012 DODGE GRAND CARAVAN FRONT PASSENGER HEADREST DEPLOYMENT 4 MONTHS AGO. VEHICLE UNOCCUPIED, IN DRIVEWAY. NO REAR-END IMPACT [OR ANY OTHER] IMPACT OF ANY KIND. DEALERSHIP QUOTES $822 TO REPLACE THE HEADREST, EST. $129 LABOR. I SEE CLASS ACTION LAWSUITS VS. CHRYSLER ALLEGING DEFECTIVE DESIGN OR MATERIALS. NHTSA SHOULD INVESTIGATE THIS SHODDY WORKMANSHIP AND CAVALIER ATTITUDE.

Electrical System
Filed Oct 8, 2020137,000 milesVA

THE CAR WAS PARKED IN THE DRIVEWAY. WE ATTEMPTING TO TURN THE CARE ON IT JUST CRANKS AND WON'T KICK OVER. THE FUSE FOR THE FUEL PUMP HAS GONE BAD IN THE TIPM. AND THE CAR NOW STARTS INTERMITTENTLY. I NEED TO HAVE A RELY PUT IN.

Tires
Filed Oct 6, 202064,264 milesFL

IN REGARDS TO COOPER TIRES THE MANUFACTURER INFO AND DOT NUMBER TO FOLLOW. I HAVE HAD TWO TIRES WITH FAILURE TO THE RADIAL BELT SHIFT. ONE TIRE BLEW OUT ON A TRIP TO TEXAS, I DO NOT HAVE IT, BUT THE TOW TRUCK DRIVER SAID IT HAD A "BULGE" AND FAILED. UNDER STRESSFUL CONDITIONS ON A HIGHWAY I DID NOT TAKE A PICTURE. THE SECOND TIRE FAILED LOCALLY AND I HAVE KEPT THE TIRE AND CAN SEND A PIC AND ALSO HAVE A STATEMENT ON THE RECEIPT FROM WHERE I PURCHASED THE VEHICLE THAT HAD PUT THE TIRES ON SAYING IT WAS A "BELT SHIFT" THERE IS A PROMINENT "BULGE" IN THE TIRE. I HAD ORIGINALLY CONTACTED COOPER TIRES JULIE CALL REF # 23-167554 ON 9/23/20 11:02 AM, REGARDING THE DEFECTIVE TIRES AND THEY DENIED KNOWLEDGE OR RESPONSIBILITY AND TOLD ME TO TAKE THE VEHICLE BACK TO WHERE I BOUGHT IT WHICH WAS NISSAN AUTO NATION BECAUSE THEY WERE UNDER WARRANTY. AUTO NATION PAMELA CARTER SAID ON 9/24/20 THEY THAT THEY WILL NOT HONOR THE WARRANTY DUE TO THE FACT THEY PURCHASED THE TIRES AND I PURCHASED THE VEHICLE AFTER THE TIRES WERE INSTALLED SO I WAS NOT THE PURCHASER. THEY DO ADMIT THE TIRE WAS DEFECTIVE, WHICH I HAVE IN WRITING ON INVOICE 1236567. I LOOKED ONLINE FOR THE DOT NUMBER FOR RECALL AND IT IS LISTED ONLINE BUT THE MANUFACTURER AS BRIDGESTONE, WHICH IS POSSIBLY A TYPOGRAPHICAL ERROR. HERE IS THE INFO: DOT U94C 1CW 0715 COOPER M+S 235/60R16 GRAND TOURING

Tires
Filed Oct 6, 202057,626 milesFL

IN REGARDS TO COOPER TIRES THE MANUFACTURER INFO AND DOT NUMBER TO FOLLOW. I HAVE HAD TWO TIRES WITH FAILURE TO THE RADIAL BELT. ON 8/4/19 I WAS ON MY WAY TO FT. WORTH TEXAS WHEN I THE FRONT LEFT TIRE ON THE DRIVER'S SIDE STARTED THUMPING. I WAS ON HWY 10 IN EAST TEXAS NEAR CANTON AND IN A CONSTRUCTION ZONE THERE WAS NO WHERE TO PULL OVER SO I CONTINUED DRIVING SLOWLY WHICH WAS VERY STRESSFUL. THE TIRE DID BLOW BUT I WAS ABLE TO GET OFF AT A REST AREA (THANK YOU JESUS). I CALLED AAA AND THEY SENT A FAMILY OWNED TOW TRUCK SERVICE OUT. THE MAN SAID I HAD A BULGE IN THE WHAT REMAINED AND TOWED MY VAN TO A WALMART 13 MILES AWAY IN CANTON, I OWED HIM AT THAT POINT $27 OUT OF POCKET FOR THE TOW. HE THEN DROVE ME TO A PET FRIENDLY BEST WESTERN BECAUSE I HAD MY DOG WITH ME. I SPENT APPOX. $120 FOR THE ROOM, PLUS MEAL OF APPROX. $21. THE NEXT DAY I GOT A RIDE FROM AN EMPLOYEE AT THE HOTEL TO WALMART, PAID $128.66 FOR A NEW TIRE, THEN LATER THAT WEEK BALANCING OF $40 AT DISCOUNT TIRE IN DALLAS, TX. BECAUSE WALMART COULD NOT BALANCE THE NEW TIRE DUE TO EQUIPMENT BEING BROKEN. I HAD ANOTHER TIRE GO BAD, WITH TREAD SHIFT A YEAR LATER IN ANOTHER CLAIM FILED WITH YOU. THE REMAINING TWO TIRES I LEFT AT WALMART, AFTER PURCHASING FOUR NEW MATCHING GOODYEAR I SPENT $312.66 ON 9/26/20. AFTER THE SECOND TIRE WENT BAD I CONTACTED JULIE AT COOPER CALL REF# 23-167554 AND WAS TOLD THE TIRES WERE UNDER WARRANTY AND TO RETURN THEM TO WHERE I BOUGHT THE VEHICLE WITH THE NEW COOPER'S ON IT WHICH WAS IN 2

Seats
Filed Sep 24, 2020103,104 milesCA

THE FRONT PASSENGER ACTIVE HEAD RESTRAINT (HEADREST) DEPLOYED WHILE THE VAN WAS JUST SITTING STATIONARY IN THE GARAGE, NOT FROM BEING REAR-ENDED LIKE IT'S DESIGNED.

Fuel/Propulsion System
Filed Sep 23, 202058,000 milesOH

VEHICLE WOULD START AND RUN THEN COUPLE MINUTES LATER IT WOULD JUST CRANK AND CRANK WITH A NO START. THE AFTER A FEW MINUTES IT WILL, WITH A LONG CRANK, IT WILL START.. ONCE VEHICLE IS RUNNING, IT RUNS GOOD UNTIL YOU SHUT OFF THE VEHICLE. THEN IT JUST CRANKS AND CRANKS. SOMETIME BATTERY WOULD DIE FROM ALL THE CRANKING.. LET IT SET THEN CRANK AND IT STARTS AGAIN. SOMETIMES IT WON'T START FOR A DAY OR TWO. ALL TIME IT IS PARKED.

Electrical System
Filed Aug 30, 2020156,000 milesCT

I WENT TO UNLOCK MY VEHICLE TO GET SOMETHING FROM INSIDE. I NOTICED THAT THE LIGHTS WERE VERY DIM AND AFTER PLACING THE KEY FOB INTO THE IGNITION, THE FOB WAS LOCKED IN PLACE. AFTER ABOUT 15 MINUTES, I WAS ABLE TO RELEASE IT FROM THE IGNITION. I HAVE TRIED RESETTING THE BATTERY AMONG OTHER THINGS AND NOTHING HAS HELPED.

Electrical System
Filed Aug 28, 2020130,000 milesIN

IT STALLS WHILE DRIVING

Electrical System
Filed Aug 21, 2020150,000 milesIN

THE VEHICLE EITHER WILL TAKE SEVERAL ATTEMPTS TO START OR WILL COMPLETELY SHUT DOWN DURING OPERATION WITHOUT WARNING. THE ENGINE WILL ABRUPTLY STALL AND POWER BRAKES AND STEERING FAIL. IMMEDIATELY AFTERWARD THE VEHICLE BEHAVES AS IF THE KEY WAS JUST TURNED TO THE ON POSITION, MEANING THE DASHBOARD LIGHTS UP, AND IT CAN BE PUT IN NEUTRAL AND RESTARTED. NO SPECIFIC ACTIVITY TRIGGERS THE SHUTDOWN. IT CAN HAPPEN WHILE DRIVING AT ANY SPEED IN ANY CONDITIONS OR WHILE IDLING.

Engine
Filed Aug 15, 2020148,058 milesNC

WHILE DRIVING THE VEHICLE AT RANDOM SPEEDS. MY DODGE CARAVAN WILL JUST SHUT DOWN. I HAVE NOTICED ON A COUPLE OCCASIONS ALL OF THE DASH LIGHTS WILL COME AND THEN ENGINE WILL SHUT DOWN. LOSE OF STEERING AND BRAKES. I HAVE MANAGED A FEW TIMES SHIFTING TO NEUTRAL AND QUICKLY RESTARTING. AN THE FEW TIMES IT WOULD NOT START IVE MANAGED TO GET OFF THE ROAD WITH STEERING WHEEL LOCKED AND BRAKE PEDAL THAT WONT DEPRESS. SIT FOR A MINUTE PUT IN PARK AN RESTART. THIS HAS HAPPEN OVER 18 TIMES OF OWNING THE VEHICLE FOR A YEAR

Seats
Filed Aug 13, 2020169,000 milesMS

OUR HEADREST DEPLOYED WHILE GOING DOWN THE ROAD. IT HIT MY HUSBAND IN BACK OF HEAD BUT NO REAL DAMAGE, HE JUST HAS SMALL BUMP. THE NOISE STARTLED ME BUT I WAS ABLE TO STAY ON ROAD.

Electrical SystemFire
Filed Aug 12, 2020149,250 milesAK

I GOT AN OIL CHANGE AND AN INSPECTION THE INSPECTION REPORT WAS GOOD, NO MAJOR MECHANICAL ISSUES. ONLY RECOMMENDATION WAS A POWER STEERING FLUSH NEXT TIME I CAME IN FOR AN OIL CHANGE. I DROVE THE VAN HOME 1/2 MILE AWAY. I PARKED THE VAN. I SAW LIGHT SMOKE COMING FROM UNDER THE HOOD ON THE PASSENGER SIDE. IT SMELLED LIKE BURNT RUBBER. I PROCEEDED TO DRIVE BACK TO SHOP 1/4 MILE AWAY. THE VAN LOST ALL POWER AT A STOP SIGN. I SAW MORE DARKER SMOKE COMING OUT. I GOT OUT OF THE VAN IMMEDIATELY. WITHIN 2 MINUTES THE VANS FRONT END WAS IN FLAMES.

Fuel/Propulsion System
Filed Aug 12, 2020129,000 milesPA

I WAS DRIVING FINE WITH THE KIDS AND ALL OF THE SUDDEN I FEEL LIKE MY VAN WANTS TO SHUT DOWN ON ME WHILE DRIVING. WENT TO THE PARK ONE DAY AND WHEN CAME BACK WITH THE KIDS THE CAR WOULD NOT START... I FINALLY( AFTER SEVERAL TRIES) GET IT TO START AND GOT HOME SAFE, THANKFULLY. THE NEXT DAY I GO GROCERY SHOPPING AND CAME BACK, THE VAN WOULD NOT START! NOW, I'M FRUSTRATED WITH THE KIDS AND GROCERIES OUT IN THE HOT WEATHER. FINALLY GET IT TO START AND DROVE HOME HOPING TO GET THERE SAFE. FRUSTRATED THINKING CANNOT AFFORD A MECHANIC AT THIS TIME AS I RECENTLY REPLACED THE WATER PUMP AND THAT WASN'T CHEAP. GOT HOME! AND THE NEXT DAY IT WOULD NOT START CALLED ASSISTANCE TO FIGURE OUT WHAT'S WRONG AND EXPLAINED THAT IT WASN'T THE BATTERY NOR THE ALTERNATOR, THERE'S NO CODE AND THAT IT WAS POSSIBLY THE TIPM AND THAT WAS GOING TO BE ABOUT A $1,200 IF NOT MORE TO REPLACE. EXPLAINED THAT GRAND CHEROKEE AND OTHER DODGE CAR HAD RECALLED IT BUT NOT THE DODGE GRAN CARAVAN

Electrical System
Filed Aug 3, 202089,000 milesOK

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER COMPLETING A LEFT TURN AT 10 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. ANOTHER DRIVER ASSISTED HER WITH THE BATTERY AND THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE HOME. THE FOLLOWING DAY, THE CONTACT ATTEMPTED TO RESTART THE VEHICLE BUT THE VEHICLE FAILED TO START. THE CONTACT STATED THAT MULTIPLE UNKNOWN WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL WHILE ATTEMPTING TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.

Electronic Stability Control (esc)
Filed Jul 30, 202091,000 milesNY

1ST PROBLEM ERRATIC IGNITION STALLING WHILE IN PARK. BATTERY WAS REPLACED AND TAKEN TO SHOP, THE AUTO TECHNICIAN ASSUMED BASED ON P0128 P0520 P0441 IT WAS GAS FUEL CAP, SWITCH OIL PRESSURE, HOUSING THERMOSTAT, GASKET INTAKE MANIFOLD THEY REPLACED O2 SENSORS VACUUM LINE READ A SENSOR WITH EVAPO SYSTEM CAUSING CHECK ENGINE LIGHT CAME ON AND A HOST OF OTHER ITEMS CHECKED GAS CAP TOTALED ME $779. CAR REFUSE TO STARTED NEXT MORNINGS FOR PASS TWO WEEKS EVERY MORNING SEVERAL ATTEMPTS TO START CAR AFTER PARKED OVERNIGHT NO START ONLY STALLING FIRST. THEN WAITED AN HOUR PUT CAR IN NEUTRAL SEE IF CAR STARTS IT DID. AFTER DRIVING THAT DAY WHILE DRIVING CAR ACCELERATION BEGAN TO GO FAST BY ITSELF ON A HIGHWAY THEN JERK RPM DROPPED DOWN WHILE DRIVING MY CHILDREN IN THE CAR. I THOUGHT MAYBE GEAR WAS OUT OF PLACE SO I LOOKED TO SEE IF IT WAS IN DRIVE, IT WAS IN DRIVE. WENT BACK TO AUTO SHOP THEY SAID SINCE CAR IS WORKING NOW CAN'T HOOK UP SYSTEM TO CHECK P CODES BECAUSE IT WON'T SHOW UP IF IT'S WORKING.TOLD ME DRIVE 60 MILES TO SEE PROB CONTINUE. NEXT MORNING CAR DIDN'T START, NO FUSE SIGNAL SHOWS. THEN CAR WAS DEAD ONE CLICK SOUND ,NO STALL. CALLED ROADSIDE ASSIST AND TRIED TO JUMP BATTERY. GUY SAID IT'S NOT BATTERY HE SAID IT'S THE FUEL PUMP. CONTACTED THE AUTO MECHANIC SPOKE WITH MGR OF SHOP AND SAID IT CAN BE A TIPM AND COST $1200. THIS IS A VERY UNSTABLE AND UNSAFE ISSUE MY FAMILY AND I DRIVE IN THIS VAN DON'T FEEL SAFE 2ND ISSUE CAR HESITATED TO STOP TWO MONTHS AGO WHEN I PRESSED THE

Electrical System
Filed Jul 27, 2020146,097 milesAZ

TOOK MY 2012 DODGE GRAND CARAVAN TO THE TEMPE DEALERSHIP TO HAVE THE RECALLS FIXED. SOON AFTER THEY DID THE RECALLS MY CAR WOULD NOT DRIVE OFF THE LOT THEY TOLD ME THAT THE FUEL PUMP WAS BAD AND IT WOULD COST $806 TO FIX IT. SO I TOLD THEM LETS DO IT. I GET A CALL AN THE SAID ITS THE TIPM ! $1400 DOLLARS LATER MY CAR IS STILL RUNNING PRETTY ROUGH AND NOT GETTING POWER AND COMPLETELY SHUT DOWN WHILE DRIVING. SO I CALL THE DEALER AND THEY TOW IT IN TO TELL ME IT IS MY FUEL PUMP. SO $800 THEY SAID ITS FIXED AND I SHOULD HAVE NOTHING GOING WRONG. 3 DAYS LATER MY CHECK ENGINE LIGHT COMES ON AND A CODE P0456 EVAC LEAK! SO I CALL THE DEALER AND LET THEM KNOW . I THEN PURCHASED A GAS CAP JUST TO MAKE SURE THAT WAS NOT THE PROBLEM. LIGHT STAYED ON. SO I GET THE VAN TO THE DEALER AND THEY HAD MY VAN ALLDAY TO SAY ITS MY GAS CAP . LET ME REMIND YOU I JUST PURCHASED ONE. SO THEY GET THE CHECK ENGINE LIGHT TO GO OFF AND NOW EVERYTIME I FILL THE TANK UP GAS FUMES ARE SOO STRONG IN THE VEHICLE AND IS RUNNING VERY POORLY. HONESTLY IM SCARED TO HAVE THEM LOOK AT IT . I JUST WANT MY VAN SAFE I HAVE KIDS . ITS MY ONLY VEHICLE.

Electronic Stability Control (esc)
Filed Jul 27, 2020110,300 milesKY

WHILE DRIVING ON THE HIGHWAY MY VAN LOST ALL POWER AND SHUT OFF. NO STEERING, NOTHING. WE PULLED OVER ON A RAMP PUTTING OUR CHILDREN'S LIVES AND OUR OWN IN DANGER, TO WALK HOME. THE TIPM SEEMS TO BE THE PROBLEM. THE VAN WILL NOT RESTART, WILL NOT CRANK, AND IS CURRENTLY SITTING WHILE I SEE ALL OF THE RECALL ATTEMPTS FOR TIPMS.

Electrical System
Filed Jul 22, 2020OH

I HAVE A 2012 DODGE GRAND CARAVAN THE SLIDING DOOR HAS BEEN MAKING A BUZZING SOUND EVERY TIME YOU UNLOCK AND LOCK THE DOORS. THIS HAS BEEN HAPPENING SINCE 2016 AND THE DEALERSHIP TOLD ME IT WOULD BE $500 TO FIX IT. I AM NOW HAVING ISSUES WITH TRUNK OPENING AND CLOSING ON IT'S OWN; EVEN WHEN IT IS LOCKED. NOT SAFE AT ALL AND ALREADY GOT STORMED INSIDE OF MY VAN; CAUSE I DIDN'T REALIZE IT WAS OPENED. THEY TOLD ME I WOULD HAVE TO PAY THE FEE TO GET IT LOOKED AT AND THEN PAY FOR THE REPAIRS. I HAD A NEW TRANSMISSION PUT IN AT 74,330 MILES AFTER THEY TOLD ME WHEN I LEFT THE FIRST TIME; THAT IT WAS A COMPUTER RESET THAT NEEDED DONE. THEN, THEY HAD MY VAN FOR 2 WEEKS TRYING TO GET THE TRANSMISSION BUILT. AND MY TRANSMISSION IS SLIPPING AGAIN. AT 139,466 MILES I HAD ALL OF MY TRANSMISSIONS LINES LEAKING AND HAD REPLACE ALL OF THEM FOR ANOTHER $500; CAUSE THERE WAS NO WARRANTY FROM THEM DOING MY SECOND TRANSMISSION. MY CD PLAYER EATS MY CD'S NOW AND MY AC QUIT WORKING. ALL IN ALL I DO LOVE MY VAN, BUT I AM GETTING VERY ANGRY AT ALL THE ISSUES; THAT SHOULD COVERED UNDER A RECALL AND THEY ARE NOT COVERED. IF ANYONE COULD PLEASE GIVE ME SOME IN SITE ON THESE ISSUES; I WOULD APPRECIATE IT. I AM NOT IN THE POSITION TO PURCHASE ANOTHER CAR AT THIS TIME WITH JOBS NOT VERY SECURE. I AM NOT EVEN ABLE TO TAKE MY VAN MANY PLACES; CAUSE I NEVER KNOW WHEN THE TRUCK WILL OPEN ON ITS OWN AND THEN SOMEONE CAN JUST STEAL MY VAN. I LISTED THE LAST DAY OF ALL OF MY ISSUES BELOW, BUT THIS HAS BEEN GOING

Electrical System
Filed Jul 21, 2020148,000 milesMI

THE ENGINE SHUTS DOWN WHILE I AM DRIVING. I HAVE TO PUT THE GEAR SHIFT IN N AND RESTART. ALSO, THE CAR DOES NOT START EVERY TIME

Electrical System
Filed Jun 30, 2020130,000 milesFL

THE TIPM ON SOME MODEL VEHICLES HAS A RECALL BUT THEY ALL USE THE SAME TIPM. IT WAS SHUTTING DOWN ON THE ROADWAY DUE TO BAD FLUID PUMP RELAY

Engine
Filed Jun 29, 2020SC

MY CAR STOPPED RUNNING. LUCKILY I WAS ABLE TO GET IT TO THE MECHANICS. THE ENGINE HAD TO BE REBUILT DUE TO ENGINE BLOCK DEBRIS. THIS IS A RECALL FOR 2012 GRAND CARAVANS BUT ONLY MANUFACTURED UNTIL AUG 2011. MY VEHICLE WAS MANUFACTURED IN APRIL 2012. THE RECALL NUMBER IS L33. I HAVE SPENT $5,734 IN REPAIRS. I'VE WAITING IN HOPES DODGE WOULD EXTEND THE RECALL BUT THEY HAVE NOT. *TR

Electrical System
Filed Jun 28, 2020100,000 milesTX

2015-2020 ON APPROXIMATELY 45 OCCASSIONS THE FUEL PUMP CONTINUES RUNNING AFTER IGNITION SHUT-OFF. IT THEN DRAINS THE BATTERY WHICH REQUIRES JUMP STARTING TO KEEP FROM BEING STRANDED. 2015-2020 ON MULTIPLE OCCASSIONS (APPROXIMATELY 4 TIMES)THE FUEL PUMP WILL NOT KICK ON AT ALL LEAVING VEHICLE AND DRIVER/FAMILY STRANDED. 2020 3 TIMES WHILE DRIVING THE VAN JUST SHUT OFF. THIS HAS BEEN GOING ON FOR 6 YEARS AND NOW WILL NOT START AT ALL. RESEARCHED AND HAD IT TESTED. IT IS THE TIPM. TOTALLY INTEGRATED POWER MODULE. THIS HAS BEEN RECALLED IN BOTH DODGE DURANGO AND THE JEEP. MANY DODGE CARAVANS HAVE THE SAME PROBLEM. *REFUSAL TO RECALL DUE TO UNDOCUMENTED COMPLAINTS AND REQUESTS IS A FAILURE TO PUBLIC SAFETY. A QUICK INTERNET SEARCH OF ISSUES REGARDING THE TPIM IM DODGE GRAND CARAVANS IS PROOF ENOUGH TO SHOW THAT THE FAULT LIES AS SIGNIFICANTLY WITH THESE VEHICLES AS THE DURANGOS AND JEEPS. *** A NEW INVESTIGATION SHOULD BE CONDUCTED. I HAVE SUSTAINED INJURIES IN MY NECK AND SHOULDERS AS A DISABLED PERSON BY HAVING TO RAISE AND DROP MY HOOD TO DISCONNECT MY BATTERY TERMINAL EVERYWHERE THE VEHICLE SITS ON EVERY OCCASSION POSSIBLE FOR 6 YEARS TO AVOID INTERMITTENT BATTERY DRAIN AND BEING STRANDED WITH MY TWO YOUNG CHILDREN. *IT IS A GROSS DISSERVICE TO CONSUMERS AND PUBLIC SAFETY THAT THIS MODEL HAS YET TO BE INCLUDED IN THE TPIM RECALL.

Electrical System
Filed Jun 9, 2020120,000 milesMI

2012 DODGE GRAND CARAVAN TURNS OFF WHILE DRIVING. RATE OF SPEED DOESN'T DETERMINE FREQUENCY. VEHICLE LOSSES POWER WITHOUT WARNING . ONCE VEHICLE COMES TO A STOP WILL START BACK UP. IT HAS BEEN DETERMINED THAT THE IGNITION RECEIVER DOES NOT SUPPORT THE SIZE AND WEIGHT OF THE KEY. OCCURS ON ALL ROADWAYS CITY ROADS HIGHWAYS ETC... HAS HAPPENED MULTIPLE TIMES. *TR

Unknown or Other
Filed Jun 2, 2020101,250 milesTX

DRIVERSIDE SLIDING DOOR WILL NOT OPEN ELECTRICALLY. DOOR WILL NOT UNLOCK MANUALLY. DOOR WILL NOT OPEN MANUALLY. PEOPLE COULD BE TRAPPED IN THE VEHICLE BY DRIVERSIDE SLIDING DOOR NOT OPENING. *TR

Engine
Filed May 22, 202069,000 milesPA

TL* THE CONTACT CALLED ON BEHALF OF HIS WIFE WHO OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.

Electrical System
Filed May 16, 2020121,274 milesID

WITHIN THE LAST WEEK (MAY 8, 2020 - MAY 15, 2020) MY VAN HAS SUDDENLY STALLED AND DIED 3 DIFFERENT TIMES. INCIDENT 1 - DRIVING ON A 45 MPH STRAIGHT ROAD WHEN SUDDENLY THE ENGINE DIED AND LOST POWER TO ALL ELECTRICAL COMPONENTS. AFTER PULLING OFF TO THE SIDE AND SHUTTING THE IGNITION COMPLETELY OFF IT STARTED RIGHT BACK UP AND RAN WELL. INCIDENT 2 - DRIVING ON A 30 MPH STRAIGHT ROAD. AFTER JUST HAVING CROSSED A BRIDGE SUDDENLY THE ENGINE DIED AND LOST POWER TO ALL ELECTRICAL COMPONENTS. AGAIN, IT STARTED BACK UP JUST FINE AND RAN WELL. INCIDENT 3 - PULLED INTO A PARKING SPOT AND PLACED THE VEHICLE IN PARK WHEN THE ENGINE AND ELECTRICAL COMPONENTS SHUT OFF. *TR

Electrical System
Filed May 6, 2020140,000 milesNY

FUEL PUMP KEEPS RUNNING. IT THEN KILLS THE BATTERY. THE FUEL PUMP WILL NOT KICK ON AT ALL. WHEN DRIVING THE VAN WOULD JUST SHUT OFF. THIS HAS BEEN GOING ON FOR A FEW WEEKS AND NOW WILL NOT START. RESEARCHED AND HAD IT TESTED. IT IS THE TIPM. TOTALLY INTEGRATED POWER MODULE. THIS HAS BEEN RECALLED IN BOTH DODGE DURANGO AND THE JEEP. MANY DODGE CARAVANS HAVE THE SAME PROBLEM. COULD YOU PLEASE LOOK INTO IT FOR US. THE PART TO FIX IT COULD BE UP TO 2000. *TR

Electrical System
Filed May 3, 2020106,500 milesOK

THE VEHICLE DIED WHILE DRIVING DOWN THE HIGHWAY AT 65MPH. I HAD TO PULL OVER ON THE SIDE OF A BUSY TWO LANE HIGHWAY AND CALL A TOW SERVICE. I HAD TO HAVE SOME FUSES REPLACED AND THEN REPLACED THE BATTERY. I WAS DRIVING IT FIVE DAYS LATER AND IT DID THE SAME THING. LUCKILY I WAS IN MY DRIVEWAY THIS TIME. I CHECKED THE FUSES AND AND EVERYTHING LOOKED GOOD. I WAS ABLE TO START IT BACK UP AND GET IT HOME. BOTH TIMES THIS HAS HAPPENED I HAVE HAD MY 3 KIDS AND GIRLFRIEND IN THE VEHICLE. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE FIXED. I HAVE READ ONLINE THAT MULTIPLE PERSONS ARE HAVING THE SAME OR SIMILAR ISSUES. BEST I CAN GATHER IS IT IS A IGNITION SWITCH ISSUE. I AM NOT SURE WHAT TO DO BUT I DO NOT WANT TO TRADE IT IN OR SELL IT AND PUT ANOTHER FAMILY IN DANGER.

Visibility/Wiper
Filed Apr 2, 202062,000 milesFL

THE DRIVERS SIDE WINDOW WON'T GO UP!! THE VAN WAS IN MOTION ON A STREET. I DON'T FEEL SAFE IN SOUTH FLORIDA WITH MY WINDOW DOWN.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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