OWNS A 2010 DODGE GRAND CARAVAN. THE REAR BRAKES AND CALIPERS SEIZED AND OVERHEATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY NEEDED TO REPLACE THE REAR BRAKE PADS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND A CLAIM WAS FILED. THE FAILURE MILEAGE WAS 30000. *TR
2010 Dodge Grand Caravan complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
JAN 31, 2:00PM I PARKED THE VEHICLE TO PICK MY SON UP FROM PRE-SCHOOL. AFTER SECURING MY CHILDREN TO THEIR RESPECTIVE CAR SEATS, I BUCKLED MYSELF IN AND PROCEEDED TO START THE ENGINE, THE VEHICLE'S ENGINE WOULD NOT START. STRONG ELECTRICAL-SMELLING FUMES WERE EMITTED AND THE ETC LIGHT CAME ON. WE HAD THE VEHICLE TOWED TO A JEEP, DODGE, & CHRYSLER DEALERSHIP FOR SERVICING FOR 5 DAYS. THE SERVICE TECH INSISTED THAT NOTHING WAS DETECTED ASIDE FROM SLIGHT CORROSION IN THE BATTERY PLUGS, WHICH NEEDED TO BE REPLACED. WE DID WHAT WAS ADVISED AND TOOK OUR VEHICLE BACK ON FEB 6. FEB 13, 9:45AM AFTER MAKING A QUICK STOP AT A GROCERY STORE, THE SAME PROBLEM OCCURRED. THE VEHICLE ENGINE WOULD NOT START, BUT THE RADIO WAS COMING ON. I TURNED OFF THE VEHICLE AND PROCEEDED TO RESTART THE VEHICLE. ONCE AGAIN THE ETC LIGHT CAME ON AND THIS TIME, WHITE SMOKE WAS COMING OUT FROM UNDER THE HOOD. AFTER SEEING THE SMOKE, I QUICKLY TURNED OFF THE VEHICLE AND TOOK MY CHILD OUT. OUR VEHICLE IS NOW STRANDED IN THE PARKING LOT OF A GROCERY STORE WAITING TO BE TOWED TO THE SAME DEALERSHIP. *TR
I WAS DRIVING DOWN THE EXPRESS WAY AT 75 MPH AND THE CAR COMPLETELY SHUT OFF. THE CAR DIED AND EVERYTHING SHUT OFF (LIGHTS, HEATING, ENGINE) I WAS ABLE TO COAST TO THE SIDE OF THE EXPRESS WAY. I CALMED MYSELF DOWN AND STARTED THE CAR UP AGAIN AND DROVE HOME. THE IGNITION RING RECALL WAS ALREADY REPLACED BACK IN 2011 BEFORE WE OWNED THE VAN. WE HAD A 2ND INCIDENT THAT HAPPENED ON FEBRUARY 6TH. THIS TIME I WAS DRIVING IN A PARKING LOT AND IT DIED AGAIN. I TURNED ON MY HAZARDS AND STARTED THE VAN AGAIN AND IT STARTED RIGHT UP. *TR
PROBLEM WITH BRAKES. REAR CALIPERS STICK CAUSING ROTORS TO OVERHEAT AND PADS TO WEAR PREMATURELY. DEALER FIXED FRONT BRAKES BECAUSE OF RECALL BUT WOULD NOT REPAIR REAR BRAKE PROBLEMS. CHRYSLER SHOULD BE MADE TO STAND BEHIND THEIR PRODUCT. *TR
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR BRAKES AND CALIPERS SEIZED AND OVERHEATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY NEEDED TO REPLACE THE REAR BRAKE PADS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND A CLAIM WAS FILED. THE FAILURE MILEAGE WAS 36,000.
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE CUT OFF WHILE DRIVING AT 70 MPH. THE CONTACT WAS ABLE TO COAST THE VEHICLE ONTO THE SHOULDER WHERE IT WAS RESTARTED. THE VEHICLE WAS ABLE TO BE DRIVEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT WIN MODULE HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM: IGNITION). THE FAILURE AND THE CURRENT MILEAGE WAS 67,477. UPDATED 2/19/13 UPDATED 02/25/13 UPDATED 02/28/13 UPDATED 04/18/2017 *JS THE CONSUMER STATED AFTER THE VEHICLE WAS PURCHASED, IT BEGAN TO HAVE MECHANICAL PROBLEMS. THE DASHBOARD LIGHTS TO BE SERVICED WOULD TURN ON AND OFF. THE VAN OCCASIONALLY CUT OFF BUT WOULD START UP WITH THE TURN OF THE KEY. THE LIGHT INDICATORS WERE MALFUNCTION INDICATOR LIGHT. ELECTRONIC STABILITY LIGHT, AND THE ELECTRONIC THROTTLE CONTROL. THE WIN MODULE, BATTERY, STARTER, AND OXYGEN SENSORS WERE REPAIRED BY THE OWNER. THE CONSUMER REQUESTED TO BE ADVISED ON WHAT TO DO NEXT. UPDATED 06/19/2017*JS
DRIVING ON INTERSTATE I-90 WHEN I LOST POWER TO WIPERS,TURN SIGNALS,RADIO,POWER WINDOWS. I TOOK THE VAN BACK TO THE DODGE DEALER SINCE THEY HAD FIXED THE WIRELESS IGNITION MODULE UNDER A RECALL NOTICE IN AUGUST OF 2010. I WAS TOLD TO TOUCH THE KEY AND THE POWER WOULD RETURN WHICH IT DID DO.I WAS ALSO TOLD THAT THE PROBLEM OF THE KEY TURNING OFF THE ENGINE WAS FIXED UNDER THE RECALL BUT THEY NOW HAVE THIS PROBLEM. SINCE FIRST REPORTING THE PROBLEM IN OCTOBER THIS HAS OCCURRED MORE FREQUENTLY. *TR
WHEN DRIVING ON THE FREEWAY AT NIGHT THE HEADLIGHTS SUDDENLY SHUT OFF THEY WOULD NOT COME BACK ON, NEITHER THE HEADLIGHTS OR THE HIGH BEAMS WOULD WORK, I PUT THE HAZARD LIGHTS ON AND GOT OFF THE ROAD, AFTER THAT THE HEADLIGHTS BLINKED WHEN TURNED ON AND THEN WOULD NOT COME ON AT ALL, AFTER THAT THEY CAME ON AND THEN SHUT BACK OFF AGAIN WHILE DRIVING ON CITY STREETS, THE HEADLIGHTS TURN OFF WHILE DRIVING OR DO NOT TURN ON AT ALL. *TR
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN DRIVING AT LOW SPEEDS OF WHEN ATTEMPTING A TURN, THE VEHICLE WOULD STALL WITHOUT WARNING. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER AND A DIAGNOSTIC WAS PERFORMED, WHICH WAS UNABLE TO GENERATE A FAILURE CODE. THE DEALER ALSO TEST DROVE THE VEHICLE BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER CLEANED THE FUEL RAIL SYSTEM AS A PRECAUTION HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE CONTINUED TO STALL WITHOUT WARNING. THE VEHICLE WAS NOT FURTHER REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,694 AND THE CURRENT MILEAGE WAS 41,000. UPDATED 01/29/13*LJ THE CONSUMER ALSO STATED THE PASSENGER REAR DOOR WAS REPAIRED FOUR TIMES. UPDATED 01/30/13
2010 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO VEHICLE SHUTDOWN WHILE DRIVING. *SMD SHORTLY AFTER THE VEHICLE WAS PURCHASED, THE VEHICLE WOULD FULLY SHUTDOWN; ENGINE OFF, RADIO OFF, POWER LOCKS DISABLED, WINDSHIELD WIPES OFF ETC. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, ONLY TO GET THE VEHICLE BACK, WITH THE PROBLEM STILL PRESENT. *JB
I BOUGHT MY USED DODGE GRAND CARAVAN 10 IN 2011. A FEW MONTHS AFTER I DID IT, THE CAR STARTED SHAKING REALLY BAD IN THE STEERING WHEEL WHEN I WAS BRAKING. I TOOK IT TO THE DEALERSHIP, AND INFORM THEM ABOUT THE ISSUE. THEY TOLD ME EVERYTHING WAS PERFECT, AND BRAKES WERE IN EXCELLENT CONDITION. (09/17/2012). TWO MONTHS LATER, THE REAR RIGHT BRAKE HAVE A CRACK. AND THE SOUND COMING FROM THE BACK IS HORRIBLE. I TOOK MY CAR AGAIN TODAY (11/17/12) AND THEY SAID, THIS CAR NEEDS TOTAL REPLACE OF ROTORS AND BRAKES. I WAS SURPRISED! I EXPLAINED THEM WHAT THEY TOLD ME LAST TIME, BUT THE GUY SAID " WELL, EVEN TODAY OR TWO MONTHS AGO, YOU HAVE TO CHANGE EVERYTHING BECAUSE THAT IS WHAT WE DO HERE." WHEN I TRIED TO TALK WITH THE MANAGER, HIS ASSISTANT TOLD ME THAT HE WAS NOT ABLE TO TALK TO ME, BECAUSE HE WAS AT LUNCH LITERALLY, HE SAID " THIS IS GOING TO TAKE A WHILE...." THEY COULD TELL ME BEFORE, AT LEAST WARNING ME ABOUT THIS, BUT I GUESS THEY DIDN'T EVEN CHECK MY CAR THE FIRST TIME. I DON'T DRIVE THIS CAR MORE THAT 20 MILES EVERYDAY, FOR THE BRAKES TO DAMAGED SO SEVERELY. I HAVE MY KIDS IN THIS CAR EVERYDAY. I AM SCARED NOW DRIVING THAT CAR. IT IS CRAZY SHAKING! THE BRAKES ARE TOTALLY DAMAGED AND THIS COULD BE FIXED PREVIOUSLY.... THIS HAS TO BE SERIOUSLY INVESTIGATED. PLEASE DON'T WAIT UNTIL SOMEBODY DIE BECAUSE OF THIS. I HAD FOUND THOUSANDS OF CASES LIKE THIS ALL OVER THE INTERNET AND WITH FRIENDS. DO SOMETHING ABOUT THIS!!!! *TR
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE VIBRATED ABNORMALLY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE. THE DEALER REPLACED THE FRONT BRAKE PADS HOWEVER, THE FAILURE WAS NOT CORRECTED AND THE VEHICLE CONTINUED TO VIBRATE ABNORMALLY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS REPAIRED UNDER A MANUFACTURER'S RECALL WHERE THE FRONT AND REAR ROTORS, AND BRAKE PADS WERE REPLACED. THE FAILURE RECURRED SEVERAL MONTHS LATER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND A DIAGNOSTIC WAS PERFORMED. THE FAILURE WAS LOCATED AS THE CD JOINT SEAL, WHICH FAILED AND CAUSED THE LUBRICANT TO COVER THE FRONT SUSPENSION. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 22 AND THE CURRENT MILEAGE WAS 24,165.
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN DRIVING APPROXIMATELY 5-30 MPH, THE VEHICLE WOULD STALL AND THE STEERING WHEEL WOULD SEIZE WITHOUT WARNING. THE CONTACT WOULD RESTART THE VEHICLE WITHOUT ANY ISSUES. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS LATER TAKEN TO A DEALER FOR DIAGNOSIS. AFTER TEST DRIVING THE VEHICLE, THE CONTACT WAS ADVISED THAT THE FUEL INJECTION SYSTEM COULD HAVE CAUSED THE FAILURE. THE VEHICLE WAS REPAIRED BY CLEANING THE FUEL INJECTORS. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,500. THE CURRENT MILEAGE WAS APPROXIMATELY 40,000. UPDATED 12/14/12 *BF THE CONSUMER STATED WHEN THE ENGINE DIED, THE STEERING AND BRAKES WOULD DIE AS WELL. THE ENGINE HAD WHILE HALF THROUGH MAKING A LEFT TURN, TWICE BACKING OUT OF THE DRIVEWAY, AND TWICE GOING OVER A SPEED BUMP AT 12-15 MPH. UPDATED 12/19/2012 *JS
I AM ON MY 3RD SET OF BRAKES AND THEY FAILED TO FUNCTION ON 10/2/12 AT 35MPH. CHRYSLER REFUSES TO REPLACE THE BRAKES AT NO CHARGE SINCE I AM OVER 36000 EVEN THOUGH THE DEALERS ARE REFUSING TO SHIP THE PIECES TO OUTSIDE COMPANIES AND I CANNOT AFFORD DEALERSHIP PRICES. *TR
I BOUGHT MY GRAND CARAVAN BRAND NEW. IT IS A 2010, I BOUGHT IN 2011. I HAVE HAD MULTIPLE ISSUES WITH IT. OVER THE WEEKEND, THE TRACTION CONTROL CAME ON (PERFECTLY DRY ROADS), THE CAR STALLED, I LOST POWER STEERING, AND IT WOULDN'T MOVE UNTIL I STOPPED, PUT THE CAR IN PARK, AND RESTARTED IT. THIS HAS HAPPENED FOUR TIMES NOW. I TOOK IT IN FOR SERVICE THIS MORNING. I WAS TOLD THEY WOULD RUN DIAGNOSTICS. IF THE DIAGNOSTICS SHOWED IT TO BE A POWERTRAIN ISSUE, IT WOULD BE COVERED. IF NOT, I WOULD HAVE TO PAY FOR DIAGNOSTICS. AFTER THEY RAN DIAGNOSTICS, THEY THINK IT IS THE PCM. HOWEVER, THEY WON'T FIX IT BECAUSE THEY CAN'T PROVE IT IS NOTHING ELSE OR DUPLICATE THE PROBLEM. THEY ALSO STILL CHARGED ME FOR THE DIAGNOSTICS BECAUSE THEY CAN'T SAY FOR 100% IT IS THE PCM. THEY TOLD ME I WOULD HAVE TO CONTINUE TO DRIVE THE CAR UNTIL IT HAPPENED REGULARLY AND I WOULD PROBABLY WRECK THE CAR IN THE PROCESS. I TOLD THEM TO EXPECT A LAWSUIT IF THAT HAPPENS. *TR
IN MAY I STARTED TO NOTICE SOME SHIMMYING WHEN I WOULD SLOW DOWN. THE LONGER I DROVE THE CAR, THE WORSE IT WOULD GET. I SPOKE TO MY NEIGHBOR IS A MECHANIC AT A CAR DEALERSHIP AND HE SAID IT WAS MY BRAKES. I HAD MY FRONT BRAKES REPLACED ON JULY 11TH UNDER THE RECALL. THE SHIMMYING WAS NOT AS BAD BUT STILL THERE. IT HAS PROGRESSIVELY GOTTEN WORSE. NOW AT 27,000 MY REAR BRAKES ARE BEING WORKED ON. I HAVE BEEN DRIVING FOR 18 YEARS AND HAVE NEVER HAD THIS TYPE OF BRAKE TROUBLE AND DO NOT FEEL I SHOULD BE HAVING IT ON A NEW CAR. *TR
THE CAR SHIFTS HARD. WHEN FIRST STARTED IN THE MORNING IT RUINS UP HIGH PRM'S BEFORE THE CAR SHIFTS. THE CAR TRANSMISSION SOMETIMES FAILS TO ENGAGE WHEN I ATTEMPT TO PASS A CAR ON THE HIGHWAY OR WHEN I JUST WANT TO SPEED UP. THIS CAN HAPPEN WHEN I AM GOING 30 MPH OR 60 MPH. IT HAPPENS AT RANDOM TIMES. RECENTLY THE ELECTRICAL SYSTEM HAS STARTED ACTING UP. LAST WEEK WHEN I WENT INTO THE GROCERY STORE THE WINDOW WENT DOWN BY THEMSELVES WHILE I WAS IN THE STORE.(IT WAS RAINING OUT SO I AM SURE THE WINDOWS WERE UP WHEN I LOCKED THE DOORS TO GO INSIDE) THE DRIVER'S SIDE DOOR DOES NOT LOCK OR UNLOCK WITH THE REMOTE CONTROL. ALSO WHEN I GO TO EXIT THE CAR THE LOCK IS STICKING AND IT IS AT TIMES DIFFICULT TO OPEN THE DOOR. TODAY WHEN MY WIFE WENT OUT TO THE VAN THE CAR HAD UNLOCKED AND THE FRONT LIGHTS WERE ON. I RE-LOCKED THE CAR AND IT UNLOCKED ITSELF AGAIN. I HAVE HAD THE CAR INTO THE DEALERSHIP WHERE I PURCHASED NUMEROUS TIMES(5 OR 6) TO HAVE THE TRANSMISSION LOOKED AT BUT THEY DON'T GET AN"ERROR CODE" SO THEY SAY THERE IS NOTHING THAT CAN BE DONE. *TR
MY VEHICLES IS HAVING STRANGE ELECTRICAL ISSUES. THE GAUGES MOVE ERRATICALLY, MY DASH LIGHTS AND HEAD LIGHTS FLICKER, MY RADIO AND AIR TURN OFF BY THEM SELVES. ALL THE WARNING LIGHT FLASH AND THE WARNING CHIME SOUNDS. ALL THESE THINGS HAPPEN WITHOUT WARNING. I CALLED THE DODGE DEALER AND THEY TOLD ME THAT IT SOUNDED LIKE THE TIPM. THIS COMPONENT HAS AFFECTED THOUSANDS AND THOUSANDS OF CARAVAN OWNERS. THEY QUOTED ME $900 PLUS DOLLARS TO GET FIX. THAT IS $900 PLUS DOLLARS THAT I DON'T HAVE. WITH THE NUMBERS OF INCIDENTS AND THE AMOUNT OF POTENTIAL DANGERS THAT THIS ISSUE PUTS THE COMMUNITY IN, I BELIEVE THAT THIS SHOULD BE A RECALL ISSUE. UNLIKE ME WHO HAS A FAMILY, AND I AM STILL AM MAKING PAYMENTS ON THE VEHICLE, A COSTLY REPAIR LIKE THIS THAT I CANT AFFORD, COULD BE AFFORDED BY DODGE TO RECALL IT. I MEAN THEY ARE A HUGE COMPANY. *TR
PRIOR TO 9/6/2012, ENGINE LIGHT CAME ON FOR WHAT THE DEALER SAID NO REASON. THEN ON 9/6/2012, VAN BROKE AND WOULD NOT START. IT APPEARED AS IF STUCK IN ALL GEARS AND I WAS TOLD THIS WAS AN ELECTRICAL PROBLEM. THERE IS A RECALL ON THIS TYPE/YEAR OF VAN FOR ELECTRICAL PROBLEMS, RECALL #11V139000;HOWEVER, NO RECALL SHOWS UP FOR MY VAN VIN #. I DON'T FEEL THIS VEHICLE IS SAFE. THE DEALER HAS HAD MY VEHICLE FOR A WEEK NOW ALONG WITH ANOTHER ONE SAME MAKE AND MODEL/YEAR THAT THEY ARE HAVING THE SAME ISSUE. THERE IS A DEFINITE PROBLEM WITH THIS MODEL VEHICLE. MY VEHICLE IS STILL NOT REPAIRED OR EXACT PROBLEM DIAGNOSED. YET, THEY EXPECT ME TO DRIVE IT AGAIN WHEN I GET IT BACK. THESE ELECTRICAL ISSUES NEED TO BE FURTHER EVALUATED. YES MY VAN WAS IN A PARKING LOT BUT THAT WAS LUCKY. PLEASE LOOK INTO THIS FURTHER. THE DEALER DON'T EVEN UNDERSTAND THE PROBLEM ON THESE 2 GRAND CARAVANS PER OUR LAST CONVERSATION WE HAD TODAY. *TR
I WAS DRIVING ON THE HIGHWAY AT 60 MPH, HIT A LARGE (APPROX 6 FEET X 4 FEET X 4 FEET) WOODEN SHIPPING CRATE. THE CRATE EXPLODED, AND A BOARD BECAME LODGED IN THE TIRE WELL AND ENGINE COMPARTMENT. I ALSO LOST POWER THE VEHICLE - THE WRECKER DRIVER ADVISED THAT THE BOARD APPEARED TO HAVE DISCONNECTED THE COMPUTER WIRES. THE CRATE HIT ON THE FRONT DRIVER FENDER. THE AIRBAGS DID NOT DEPLOY. I WOULD THINK HITTING SOMETHING THE SIZE OF THE FRONT END OF A CAR AT 60 MPH SHOULD SET OFF THE AIR BAGS. *TR
ONLY 20K MILES AT THE TIME, THE FRONT BRAKES HAD TO BE REPLACE. THEY VIBRATE AND PULSE REAL BAD. THEY REPLACE THE BRAKES AND SIX MONTH INTO IT, THEY ARE PULSING AGAIN. THE BACK BRAKES PULSE ALSO. THE VAN HAS LESS THEN 30K AND THE BRAKES SHOULD NOT BE BAD. *TR
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN DRIVING AT ANY SPEED, THE VEHICLE WOULD LOSE POWER SPORADICALLY. THERE WERE SEVERAL WARNING LIGHTS ILLUMINATED AFTER THE VEHICLE FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FAILURE WAS THE CENTRAL COMPUTER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO LODGED A COMPLAINT FOR THE CONTACT. THE FAILURE AND THE CURRENT MILEAGE WAS 44,000.
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE TRAVELING 35 MPH, THE BRAKES WERE DEPRESSED AND THE VEHICLE VIBRATED ABNORMALLY. IN ADDITION, THE VEHICLE FAILED TO STOP PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THAT THE BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 45,000.
AFTER APPROXIMATELY 30 MINUTES OF OPERATION AT 50MPH MY ENTIRE DASH LIGHT WARNING SYSTEM LIGHT UP & THEN WENT DARK. THE VEHICLE ENGINE DIED. AS I WAS SLOWLY COASTING TO A STOP, THE LIGHTS & VEHICLE SPONTANEOUSLY CAME BACK ON & RESUMED NORMAL OPERATION. A CHECK OF THE DIAGNOSTIC CODES RECORDED NO INCIDENT & I CANNOT RECREATE THE FAILURE. ABOUT 2 WEEKS AFTER THAT INCIDENT, I STARTED MY ENGINE, BEGAN TO REVERSE OUT OF A PARKING SPOT, WHEN THE A/C UNIT STOPPED BLOWING & LIGHTS WENT OUT, CLOCK & DASH WENT DARK. I PULLED BACK INTO THE SPOT, PARKED, TURNED OFF THE IGNITION & RESTARTED THE VEHICLE, AND THE A/C, RADIO, PANEL HAS WORKED FINE EVER SINCE. STILL NO CODES REPORTED DURING A DIAGNOSTIC. SOMEONE IS GOING TO GET KILLED DRIVING THE 2010 DODGE GRAND CARAVAN! ALL THE WHILE, THE MANUFACTURE DENIES THAT THERE IS A PROBLEM WITH THEIR VEHICLES. I PURCHASED THIS VEHICLE NEW, THIS ISN'T THE FIRST TIME I'VE HAD PROBLEMS WITH THIS VEHICLE. I AM FASTIDIOUS ABOUT SERVICE & MAINTENANCE OF MY VEHICLE, AND HAVE THE RECEIPTS TO PROVE IT. *TR
OUR 2010 DODGE GRAND CARAVAN MINIVAN, HAS BEEN FOR THE PAST 6 MONTHS BEEN STALLING SPORADICALLY. TODAY, IT CAME TO A HEAD. WE WERE 45 MINUTES NORTH OF OUR HOUSE AND HEADING HOME. 10 MINUTES OF DRIVING TO GET TO THE FREEWAY AND 20 MINUTES ON THE FREEWAY, IN THE CENTER LANE, 3 LANES WIDE, POURING OUTSIDE, IT IS 8:50PM, AND LIGHTENING OUT AS WELL. OUR MINIVAN JUST DIED ON THE FREEWAY, WITH A FAIR AMOUNT OF TRAFFIC. WE WERE ABLE TO PULL OVER QUICKLY AS THE MINIVAN SHOOK TO A HALT, WE WERE GOING 70 MILES PER HOUR. YESTERDAY, WHEN I TRIED STARTING IT DIED RIGHT AWAY, TWICE. THE DEALERSHIP KNOWS ABOUT THIS AS THEY SEE THE MINIVAN FOR THIS ABOUT EVERY MONTH, AND THEY ALWAYS SAY NOTHING COMES UP ON THE COMPUTER, NOTHING IS WRONG WITH IT. I HAVE COMPLAINED TO CHRYSLER ABOUT THIS. THEY SAY IT IS BECAUSE IT HAPPENS RIGHT AFTER WE HAVE FILLED UP WITH GAS. WELL, WE DIDN'T JUST FILL UP WITH GAS TODAY, AND HAVE ONLY A HALF TANK OF GAS, WHEN THIS HAPPENED. OUT OF THE COUNTLESS TIMES THIS HAS DIED ON US, IT HAS ONLY DIED 2 TIMES AFTER FILLING UP. THERE IS NO RHYME OR REASON WHEN THIS HAPPENS, CAN BE MORNING OR AFTERNOON, WE RARELY DRIVE IN THE EVENING. COLD OR HOT DAYS. CHRYSLER HAS SAID THAT THIS ISSUE IS RELATED TO THE NEW KEY, AND RECALLED IT, WELL WE HAVE HAD THAT CHANGED AT LEAST 3 TIMES ALREADY. *TR
WE HAD OUR IGNITION REPAIRED 2 TIMES ALREADY. ONCE BECAUSE THE IGNITION SHUT OFF THE ENGINE AT 60 MILES PER HOUR. THEN AGAIN FOR THE RECALL FOR THE IGNITION MODULAR THAT WAS WHY THE ENGINE WAS GETTING SHUT OFF BY THE IGNITION AND NOW THE KEY WILL NOT COME OUT OF THE IGNITION. WE TOOK THE VAN TO THE DEALERSHIP AND EXPLAINED THAT THE KEY WILL NOT COME OUT UNLESS WE PLAY WITH TURNING ON AND OFF THE VAN, PUTTING IT IN REVERSE THEN FORWARD, OUT OF PARK INTO DRIVE AND WASTING A LOT OF TIME AND GAS JUST TO GET IT TO COME OUT. THE SERVICE TECH SAID FIRST THE KEY WAS INTO TOO LOOSE BEFORE THE RECALL AND NOW IT IS IN TOO TIGHT AFTER THE RECALL PART WAS PUT IN. SO AFTER DRIVING 100 MILES FOR SERVICE WE ARE TOLD MAKE SURE TO PUT THE VAN IN PARK AND THE KEY SHOULD COME OUT. WELL IT DOES NOT. NOTHING SHOWS UP ON THEIR COMPUTERS SO THEY WILL NOT FIX THE PROBLEM. THE KEY WILL NOT TURN OFF THE ENGINE SO IF THE KEY IS LEFT IN THE BATTERY COULD GO DEAD. I HAVE TO GO THROUGH OFF AND ON, DRIVE, REVERSE TO GET THE KEY OUT. I AM AFRAID THAT THE IGNITION PROBLEM COULD TURN THE ENGINE OFF AGAIN AT 60 MILES AN HOUR. NO ONE IS HELPING US BECAUSE, IN MY OPINION, THIS IS THE THIRD REPAIR ON THE IGNITION, MAKING THE VAN A LEMON. SO THIS IS WHY WE GOT NO RECEIPT OF SERVICE FOR THE TECH TELLING US TO PUT THE VAN IN PARK. MY HUSBAND WAS A STATE TROOPER AND TAUGHT DEFENSIVE DRIVING CLASSES AT THE POLICE ACADEMY. I HAVE BEEN DRIVING FOR 45 YEARS. SO WE BOTH KNOW HOW TO PUT THE VAN IN PARK AND HOW TO REMOVE A K
TWICE IN THE PAST TWO MONTHS THE ALUMINUM VALVE STEMS THAT HOLD THE TPMS SENSORS ON OUR GRAND CARAVAN HAVE BROKEN OFF. 1ST INCIDENT IN APRIL WHILE VEHICLE WAS PARKED IN DRIVEWAY AND SECOND WHILE MY WIFE AND CHILDREN, AGE 5 AND 4 YEARS, WERE TRAVELING AT HIGHWAY SPEEDS. THE SECOND INCIDENT STRANDED MY WIFE AND CHILDREN IN 100+ DEGREE F HEAT FOR CLOSE TO AN HOUR WHILE THEY HAD TO WAIT FOR AAA TO ARRIVE AND CHANGE THE SPARE FOR THEM. THANKFULLY IT WAS A REAR TIRE THAT BLEW OUT AND NOT A FRONT. COULD HAVE ENDED MUCH WORSE. UPON INSPECTION NOTICED THAT TIRE SIDEWALL HAD EXCESSIVE WEAR FROM LOOSING AIR AT HIGHWAY SPEEDS AND BEING DRIVEN TO SAFE STOPPING POSITION. DECIDED TO GO AHEAD AND PURCHASE FOUR NEW TIRES BECAUSE WIFE AND CHILDREN WILL BE TAKING AN EXTENDED DRIVING TRIP SOON. NOTICED THAT THE 2011 AND 2012 MODELS NOW HAVE THE MUCH MORE RELIABLE RUBBER VALVE STEMS AND SENSORS INSTEAD OF THE FAILING ALUMINUM STEMS. A LITTLE RESEARCH SHOWS THAT THEY WILL INTERCHANGE DIRECTLY. ASKED DEALER IF THEY WOULD REPLACE ALL FOUR WITH MORE RELIABLE STEM AT TIME OF TIRE CHANGE. SAID YES, BUT ONLY IF I PAY FOR THEM. AMOUNT? CLOSE TO $400.00 WHY SHOULD THE CUSTOMER PAY FOR A PART THAT IS POORLY DESIGNED AND KNOWN FOR FAILURE. A LITTLE RESEARCH OF THE NHTSA WEBSITE FOR MULTIPLE MODEL YEARS OF DODGE AND CHRYSLER VEHICLE SHOWS THAT THIS HAS BEEN AN ISSUE FOR A NUMBER OF YEARS NOW AND HAS AMASSED A LARGE NUMBER OF COMPLAINTS. ARE WE JUST WAITING UNTIL SOME PERSON GETS SERIOUSLY INJURED OR KILLED B
I WAS DRIVING AND THE REAR BRAKES SEIZED. I PULLED INTO MY DRIVEWAY AND THEY WERE BURNING. I HAD COMPLAINED TO THE DEALER 2 MONTHS PRIOR THAT I THOUGHT SOMETHING WAS WRONG WITH THE BRAKES. I HAD A LOT OF PULSING IN THE STEERING WHEEL AND DIDN'T FEEL LIKE I COULD STOP QUICK ENOUGH. THEY SAID EVERYTHING WAS OKAY. AFTER THE BRAKES SEIZED ON 6/28/12, I TOOK IT TO THE DEALER AND THEY SAID THE REAR BRAKES WERE ALL CORRODED. THE ROTORS, BRAKE PADS AND CLIPS HAD TO BE ALL REPLACED. MONTHS AGO, DODGE HAD PUT AN ADDITIONAL WARRANTY ON THE FRONT BRAKES FOR THIS VERY REASON (PRE-MATURE CORROSION) INSTEAD OF DOING A RECALL. BUT THE BACK BRAKES WERE NOT COVERED. I SEARCHED THE INTERNET AND OTHER PEOPLE HAVE HAD THE SAME EXPERIENCE WITH CORRODED REAR BRAKES SEIZING AT LOW MILEAGE. PLEASE LOOK IT IN THIS. I DIDN'T EXPECT SOMETHING LIKE TO HAPPEN ON A VEHICLE WITH RELATIVELY LOW MILEAGE. *TR
THE WINDSHIELD WIPERS CAME ON BUT WOULD NOT TURN OFF. THE WINDOWS WOULD NOT WORK, THE CONTROL PANEL WOULD NOT REGISTER. ALL WARNING LIGHTS LIT UP. THE POSSIBLE COMPLICATIONS ARE MULTIPLE. THE VEHICLE IS CONSIDERED UNSAFE TO OPERATE BY THE OWNERS. *TR
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING, THE BRAKE DISTANCE HAD INCREASED AND THE TIRES WERE NOT STABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE BRAKE PAD AND ROTORS WERE WORN PREMATURELY. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PARTS NEEDED FOR REPAIR WERE NOT AVAILABLE AND THE DEALER DID NOT HAVE AN ESTIMATED DATE OF WHEN THE PART WOULD BECOME AVAILABLE FOR THE REPAIR. THE FAILURE AND THE CURRENT MILEAGE WAS 33,447.
REAR PASSENGER WHEEL GETS EXTREMELY HOT WHILE DRIVING. IT APPEARS THAT THE CALIPER MAY BE LOCKING UP. THE REAR WHEEL ON THE DRIVER SIDE ALSO MAKES A HIGH PITCHED WHINE, WHICH IS INTERMITTENT AND USUALLY GOES AWAY BY TAPPING THE BRAKE PEDAL. WE TOOK IT TO THE DEALER AND THEY SAID WE NEEDED A REAR BRAKE JOB. HOWEVER, I BELIEVE THIS IS DUE TO DEFECTIVE CALIPERS WHICH ARE NOT RELEASING THE PADS FROM THE ROTORS. THE REAR BRAKES ON EVERY CAR I HAVE OWNED ALWAYS LAST SIGNIFICANTLY LONGER THAN THE FRONT. THE FACT THAT THE REAR PADS ARE WORN EXCESSIVELY WHILE FRONT ARE NOT INDICATES A DEFECT IN THE REAR BRAKE ASSEMBLY. THE IGNITION WAS REPAIRED AS PART OF A RECALL. HOWEVER, AFTER STARTING THE CAR, THE KEY DOES NOT RETURN TO THE "ON" POSITION. THIS ALLOWS THE CAR TO RUN AND BE DRIVEN, HOWEVER NONE OF MY LIGHTS OR DIRECTIONALS WORK. I CAN WIGGLE THE KEY TO GET IT INTO THE CORRECT POSITION, BUT SOMETIMES IT IS NOT OBVIOUS THAT THE KEY IS IN THE WRONG POSITION. THIS RESULTS IN ME DRIVING WITHOUT HEADLIGHTS IN THE RAIN AND THINKING THAT I AM SIGNALING PROPERLY IN TURNS WHEN IN FACT EVERYTHING IS OFF. *JS
VEHICLE HAS AN ELDORADO AMERIVAN 14" LOWERED FLOOR CONVERSION. THE FRONT DRIVER AND PASSENGER SEATS INCLUDING LOWERED FLOOR SEAT BASES WOULD NOT STAY LOCKED TO THE FLOOR SECUREMENT SYSTEM. SLIGHT PRESSURE APPLIED TO BOTH WOULD CAUSE THEM TO BECOME UNLOCKED FROM THE VEHICLE FLOOR. FAMILY DROVE AROUND WITH THIS DEFICIENCY IN THE DRIVER SEAT FOR APPROXIMATELY ONE MONTH BEFORE NOTICING. FRONT PASSENGER SEAT HAD BEEN REMOVED TO ALLOW FOR AN OCCUPIED WHEELCHAIR POSITION. *TR
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THE VEHICLE WAS REPAIRED UNDER NHTSA RECALL CAMPAIGN ID NUMBER 11V139000 (ELECTRICAL SYSTEM:IGNITION); HOWEVER, AFTER THE REPAIR WAS PERFORMED THE IGNITION KEY FRACTURED WHEN INSERTED INTO THE IGNITION CYLINDER. THE FAILURE OCCURRED SIX TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 07/06/12 *BF UPDATED 07/12/12.*JB
AFTER GETTING A FLAT TIRE, TOOK CAR TO A TIRE SHOP. FOUND NO PROBLEM WITH THE TIRE. THE SHOP SHOWED ME THE WHEEL SENSOR TRANSMITTER THAT WAS COMPLETELY CORRODED. THE NUT HOLDING IT IN PLACE HAD DISINTEGRATED, CAUSING THE TIRE TO ABRUPTLY LOSE ALL AIR. CAR HAS ONLY 23,500 MILES ON IT AND HAS BEEN IN USE FOR 2 YEARS AND 4 MONTHS. I ALSO BELIEVE SOMETHING SIMILAR HAPPENED TO ONE OF THE FRONT TIRES AT 17,000 MILES, DUE TO CONSTANT LOW TIRE PRESSURE, EVEN AFTER REPLACING THE TIRES. BUT THAT WAS HANDLED AT THE DEALERSHIP AND I WAS NOT GIVEN THE PART. *TR
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE HEADLIGHTS FAILED AND WOULD NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE FAILURE WAS LOCATED AT THE HEADLIGHT MODULE. THE CONTACT WAS ADVISED BY THE DEALER THAT THE HEADLIGHT MODULE WAS ON BACK ORDER.THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 49,000 AND THE CURRENT MILEAGE WAS 50,000. UPDATED 08-30-12 *BF THE CONSUMER CAN NOT DRIVE AT NIGHT OR IN THE RAIN. UPDATED 08/31/2012 *JS
SHIFTER KNOB FELL OFF WHILE PARKING. THERE HAS BEEN OTHER ISSUES. WHEN I START THE CAR IF WILL TURN OFF BY IT SELF. WE BOUGHT THE CAR JUNE 2011 AND 3 MONTHS LATER AT 40K MILES THE ROTORS STARTED GOING OUT. I'VE RESEARCH THESE ISSUES AND THEY SO SP COMMON THAT IT IS EXTREMELY UNCOMFORTABLE EVEN OWNING IT. *TR
VALVE STEM BROKE OFF OF TIRE WHEN SERVICE STATION WAS CHANGING OIL AND HAD TO BE REPLACED, 3RD TIME IT HAS HAPPENED TO THIS VEHICLE: PRESSURE MONITORING AND REGULATING SYSTEMS . *TR
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM:IGNITION) AND WAS REPAIRED. AFTER THE REPAIR THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WHEN HE NOTICED THAT THE ELECTRONIC FUNCTIONS OF THE VEHICLE FAILED. THE VEHICLE DID NOT STALL BUT THE TURN SIGNALS AND THE INSTRUMENT PANEL LIGHTS WOULD NOT ILLUMINATE. THE FAILURE OCCURRED TWO DIFFERENT TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 20 TO 35 MPH, THE BRAKES FAILED WITHOUT WARNING. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TRUCK HEAD ON. THE FRONT DRIVER'S AIR BAG DID NOT DEPLOY. THE CONTACT SUFFERED INJURIES TO THE NECK AND BACK DURING THE CRASH. THE MANUFACTURER INVESTIGATED THE FAILURE AND CONCLUDED THAT THE AIR BAG DID NOT DEPLOY BECAUSE THE VEHICLE ABSORBED THE IMPACT OF THE CRASH. IT WAS ALSO DETERMINED THAT THE AIR BAG FAILURE WAS NOT DUE TO ANY KNOWN ISSUES. THE FAILURE AND THE CURRENT MILEAGES WERE 56,000. UPDATED 05/01/12*LJ UPDATED 06/14/2012 *JS
ELECTRONIC THROTTLE CONTROL LIGHT COMES ON PERIODICALLY, CAUSING INCONSISTENT, POOR OR NON-EXISTENT THROTTLE RESPONSE. TRACTION CONTROL LIGHT MAY ALSO LIGHT UP. RESTARTING THE VEHICLE USUALLY MAKES THE PROBLEM GO AWAY, BUT THIS IS NOT AN ACCEPTABLE SOLUTION. OCCASIONALLY, WITH THE ETC LIGHT ON, THROTTLE RESPONSE DOES NOT OCCUR AT ALL, WHICH IS HAZARDOUS IN TRAFFIC. *TR
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING NUMEROUS ELECTRICAL SYSTEM FAILURES ON AN INTERMITTENT BASIS. THE AUTOMATIC DOORS, WINDSHIELD WIPERS, TURN SIGNALS, AND MIRROR ADJUSTMENT SYSTEM STOPPED FUNCTIONING. IN ADDITION, THE AUTOMATIC START FEATURE WOULD NOT FUNCTION AND THE KEY FOB WOULD ONLY FUNCTION ON AN INTERMITTENT BASIS. THE CONTACT STATED THAT SHE WAS UNABLE TO UNLOCK THE DOORS ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON NUMEROUS OCCASIONS, BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER HAVING REPAIRS PERFORMED ON THE VEHICLE UNDER NHTSA CAMPAIGN ID NUMBER:11V139000 (ELECTRICAL SYSTEM:IGNITION), THE TURN SIGNALS, WINDSHIELD WIPERS AND THE POWER WINDOWS FAILED INTERMITTENTLY. THE CONTACT STATED THE FAILURES WERE NON-EXISTENT PRIOR TO HAVING THE RECALL REMEDY PERFORMED ON THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 7,000.
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WOULD ONLY OCCUR WHEN THE VEHICLE WAS IN MOTION SPORADICALLY. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS 42,500 AND THE CURRENT MILEAGE WAS 44,290.
SHORTLY AFTER PURCHASING A BRAND NEW 2010 DOGE CARAVAN WE NOTICED THERE WAS A SIGNIFICANT AMOUNT OF AIR LEAKAGE THROUGH THE TWO SIDE SLIDING DOOR (NON-AUTOMATIC) AND THEY RATTLED SIGNIFICANTLY WHEN DRIVING. WE BROUGHT IT TO THE DEALER WHO ACKNOWLEDGE THE ISSUE AND REPLACED THE LATCHES FREE OF CHARGE UNDER OUR WARRANTY. COSMETIC ISSUES WITH THE REPAIR JOB ASIDE, THE NEW LATCHES WERE NOT ANY BETTER AND WE CONTINUE TO EXPERIENCE THE SAME PROBLEMS EVEN AFTER 3+ VISITS BACK TO THE DEALER. THE LOOSE FITTING DOORS CREATE PROBLEMS ESPECIALLY IN WINTER. BOTH DOORS FREEZE SHUT (THIS HAPPENS WEEKLY) AND WILL NOT BUDGE EVEN AFTER RUNNING THE VAN FOR IN EXCESS OF AN HOUR WITH THE HEAT ON FULL. THE FINAL SOLUTION OF THE DEALERSHIP WAS TO SMEAR WHAT LOOKED TO BE LARGE AMOUNTS OF VASELINE ON RUBBER GASKETS, BUSHINGS, AND LATCHES OF THE SLIDING DOORS, WHICH MADE QUITE A MESS WHEN MY KIDS GOT INTO THE VAN. I AM UNCERTAIN AS TO THE ROOT PROBLEM WITH THE LATCHES AND DOOR SEALS. I ONLY KNOW THAT IT PRESENTS A SERIOUS SAFETY ISSUE NOT BEING ABLE TO GET MY KIDS IN AND OUT OF THE VAN IN THE WINTER TIME. I AM ALSO CONCERNED BY THE RATTLING AND WHISTLING WIND THROUGH THE SLIDING DOORS AS WE DRIVE DOWN THE ROAD. I AM CONCERNED THE LATCHES MAY WEAR TO THE POINT OF MALFUNCTION.
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN APPLYING THE BRAKES AT 50 MPH, THE BRAKE PEDAL WOULD PULSATE ABNORMALLY WITH THE ILLUMINATION OF THE ABS WARNING LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THE REAR BRAKES SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE BRAKE SENSOR, AND LATER REPAIRED FOR THE REAR BRAKE PADS AND CALIPERS. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,562. UPDATED 04/19/12*LJ
EARLY WEAR ON BRAKES AND ROTORS. I EXPERIENCED POOR BRAKING, PROPULSION, SCREECHING. TOOK SIX MONTHS FOR THE DODGE DEALERSHIP TO ACKNOWLEDGE THERE WAS A BRAKE PROBLEM. VEHICLE HAD BAD ROTORS WHICH CAUSED BAD BRAKE PADS. *TR
MY FACTORY INSTALLED SUNROOF HAS LEAKED SEVERAL TIMES FLOODING THE INSIDE OF THE VAN WITH AS MUCH AS 1 1/2" OF WATER COLLECTING IN THE CONSOLE. WATER POURS OUT OF THE ELECTRICAL CONSOLE ON THE CEILING OF THE VAN AND MORE SERIOUSLY THE BUTTON ON THE DOOR JAMS FROM WHERE THE SIDE CURTAIN AIRBAGS DEPLOY. ALSO ON TO THE DASH SEEPING IN TO ELECTRONIC STUFF INSIDE THE DASH. MY MAJOR SAFETY CONCERN IS FOR ELECTRIC FIRES AND MORE IMPORTANT FOR THE AIRBAGS(HAVE THEY GOTTEN WET? HAS THE ELECTRICS INVOLVED GOTTEN WET? WHAT MIGHT THAT CAUSE?) WHICH I FEEL MAY BE COMPROMISED CAUSING THEM TO MALFUNCTION WHEN NEEDED. *TR
THE VEHICLE BEGAN TO SHAKE WITH ONLY 17-18000 MILES ON IT. WE REPLACED BRAKES AND ROTORS BECAUSE DODGE TOLD US THAT THE ROTORS WERE WARPED AND BRAKE PADS LOW. NOW AND 21000 I NEED TO REPLACE THEM AGAIN. THE BRAKES ARE NOT SUFFICIENT FOR THE WEIGHT OF THE VEHICLE AND THEREFORE CHRYSLER SHOULD BE HELD RESPONSIBLE FOR DESIGNING AN INADEQUATE BRAKE SYSTEM. CONSUMERS ARE NOT ENGINEERS AND WE BUY VEHICLES TRUSTING THE MANUFACTURERS HAVE DESIGNED A CAR CORRECTLY AND WITH BASIC NECESSITY (SUCH AS A BRAKING SYSTEM) TO HAVE TO REPLACE A VANS BRAKE EVERY 3-5000 MILES IS RIDICULOUS. CHRYSLER SHOULD RECALL THIS BRAKE SYSTEM AND INSTALL NEW BRAKES ON EVERY MINI-VAN THEY PRODUCED. *TR
BOUGHT A PRE CERTIFIED FULL WARRANTY USED VEHICLE FROM SORENSONS. AFTER THE FIRST WEEK I COMPLAINED ABOUT VAN VIBRATING WHEN TRYING TO STOP AND PROBLEMS WITH BRAKES. I WAS TOLD THEY ARE FINE. STILL COMPLAINING AFTER A YEAR TO EXECUTIVE OFFICE AT CHRYSLER I GOT AN EXTENDED WARRANTY LETTER TO GET NEW ROTORS AND FRONT BRAKE PADS DUE TO THE DEFECT ON THESE HOT SPOTS AND WARPING. I COMPLAINED FOR OVER A YEAR AND AM TOLD YES WE ADMIT THE BRAKES ARE DEFECTIVE BUT YOU MUST PAY 100.00 DEDUCTIBLE BECAUSE YOU HAVE 28000 MILES ON THE VAN. WHY AM I TO PAY A DEDUCTIBLE ON A DEFECTIVE PART THAT COULD HAVE CAUSE INJURY OR DEATH. ALL I GET IS THE RUNAROUND WITH [XXX] AT CHRYSLER. THIS IS AFTER THE IGNITION SHUT OFF AT 60 MILES AN HOUR PROBLEM AND NOW THIS. ENOUGH IS ENOUGH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WHILE TRAVELING SOUTHBOUND ON I-75 AT MILEPOST 263.3 A FAINT ALARM OF SOME KIND CAME ON. THEN THE ENGINE BEGAN MAKING A NOISE AND QUIT. WHEN I PULLED OVER TO THE SIDE OF THE HIGHWAY THE ENGINE COMPARTMENT SHOT FLAMES AND SMOKE FROM UNDER THE HOOD. I WAS ATTEMPTING TO RELEASE THE HOOD LATCH WHEN FLAMES BURST IN THROUGH THE FIREWALL UNDER THE DASH. WE THEN ABANDONED THE VEHICLE AND CALLED 911. BY THE TIME A FIRE TRUCK ARRIVED THE VAN WAS TOTALLY BURNED. I HAVE THE VEHICLE SERVICED REGULARLY AND HAD JUST REPLACED THE TIRES AND BRAKES. I HAVE NO IDEA WHAT THE CAUSE MIGHT HAVE BEEN BUT IT BEARS LOOKING INTO. *KB
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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