TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE FOB AND IGNITION WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
2010 Dodge Grand Caravan complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
FOR THE PAST YEAR MY VEHICLE WILL INTERMITTENTLY NOT START WHEN I TURN THE KEY. SOMETIMES THIS WILL HAPPEN FOR ONE TURN, SOMETIMES FOR MANY TURNS, SOMETIMES FOR 10 HOURS OF ATTEMPTED TURNS. WHEN IT DOES FINALLY START THE VEHICLE PERFORMS AS YOU WOULD EXPECT IT TO, AS THOUGH NOTHING IS WRONG. SOMETIMES THIS "NO START" ISSUE IS A DAILY EVENT/ MULTIPLE TIMES A DAY. SOMETIMES A WEEK WILL GO BY WITHOUT IT ACTING UP. IN THE BEGINNING IT WAS OCCURRING LESS FREQUENTLY. THE OCCURRENCE RATE AND SEVERITY HAS DEFINITELY INCREASED OVER TIME.
DRIVING ON NY STATE THRUWAY AT 1 AM FRIDAY NIGHT AND TIRE SENSOR LIGHT WENT ON BUT NO INDICATION ANYTHING OTHER THAN LOW TIRE PRESSURE. SOON AFTER THE CAR MAKES NOISE WE PULL OVER TO SAFE SIDE OF THE ROAD AND SEE THE TIRE IS FLAT. THIS IS THE SECOND TIME THIS HAS HAPPENED. LUCKILY NO ONE WAS HURT AND NO CRASH. BROUGHT CAR TO MONRO AS BEFORE WHEN THIS HAPPENED BEFORE. CAN CHECK WITH THEM WHEN. SO THE TENSOR BROKE OFF AS BEFORE AND WENT INTO THE TIRE. SHREDDED THE TIRE ON THE INSIDE AS BEFORE. I HAVE TO GET A NEW TIRE AGAIN AND NEW SENSOR. WILL COST ME A LOT OF MONEY FOR INFERIOR DESIGN AND MATERIALS FOR THE SENSOR. NEEDS TO BE RECALLED AND STRONGER MATERIAL SHOULD BE USED. ALSO A NEW DESIGN FEATURE LIKE SUBARU TO HAVE A FLASHING LIGHT IF THERE IS A SERIOUS ISSUE OTHER THAN JUST LOW TIRE PRESSURE. THE DODGE JUST HAS A STAY ON LIGHT WARNING. SO HAVE TO PAY FOR NEW SENSOR NEW TIRE AND HAD TO PAY FOR ROADSIDE ASSISTANCE. CALLED DODGE AND FOUND OUT THERE HAVE BEEN MANY REPORTS OF THIS ALREADY. THE WOMAN KIM, WILL REPORT THIS TO DODGE.
ATTEMPTING TO START OUR VEHICLE, THE ENGINE WOULD ATTEMPT TO START, HOWEVER NEVER TURN OVER. THIS HAD HAPPENED TO MY VEHICLE A BIT BACK HOWEVER AFTER TAKING OUT THE KEY AND TRYING AGAIN THE VEHICLE STARTED UP. THIS TIME WE HAD THE VEHICLE FLAT-BEDDED TO THE DEALERSHIP AS THIS WAS A SIMILAR ISSUE AS THE OTHER TIPM ISSUES FROM THE PREVIOUS COMPLAINT FILED WITH THE NHTSA. THE DEALERSHIP HAS DIAGNOSED THE TIPM FAULTY AND ALSO BELIEVE THERE IS A FUEL CONTAMINATION. WHILE I KNOW THE TIPM IS AN ISSUE, I AM NOT COMPLETELY BELIEVING THE FUEL SYSTEM HAS AN ISSUE.
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I WAS DRIVING DOWN THE ROAD AROUND DUSK, WHEN THE HEADLIGHTS SUDDENLY TURNED OFF. ALL PARKING LIGHTS, INTERIOR LIGHTS AND RADIO WORKED. HOWEVER, I HAD NO LOW BEAM OR HIGH BEAM HEADLIGHTS. THIS ISSUE KEEPS RECURRING EVERY MONTH OR TWO FOR THE LAST 1.5YRS AND NOBODY SEEMS TO KNOW THE CAUSE. WHEN TAKEN TO BE LOOKED AT THE HEADLIGHTS SEEM TO WORK FINE AND THE PROBLEM CAN'T BE DUPLICATED AT THAT TIME. I HAVE NOTICED IF THE TIPM IS JIGGLED AND THE VAN IS RESTARTED, THEY WILL WORK FINE AGAIN FOR ABOUT 1HR OR SO. VERY FRUSTRATING AND EXTREMELY DANGEROUS FOR MY FAMILY AND OTHER PEOPLE ON THE ROAD.
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I RECEIVED A RECALL NOTICE ABOUT THE WIRELESS IGNITION NODE MODULE ON OR ABOUT JUNE 29, 2015. I CALLED GRIEGER MOTORS IN VALPARAISO, INDIANA ON JULY 1ST TO SCHEDULE AN APPOINTMENT TO HAVE IT REPAIRED. I WAS TOLD THE PARTS WOULD BE ORDERED AND THEY WOULD LET ME KNOW WHEN THEY HAD THEM. I NEVER HEARD BACK, AND CALLED THEM AGAIN ON AUGUST 10, 2015 AND WAS INFORMED THAT I AM NUMBER 121 ON A LIST OF ABOUT 800 RECALLS THAT THEY HAVE, THAT THEY ARE WAITING FOR PARTS, AND THEY WILL LET ME KNOW WHEN MY PART IS IN. I DO NOT FEEL IT IS GRIEGER MOTORS' FAULT, BUT THE FAULT OF DODGE THAT WHAT I'M ASSUMING IS THOUSANDS OF DRIVERS ARE NOT ABLE TO HAVE THEIR VEHICLES REPAIRED IN A TIMELY FASHION. CAN YOU ENTICE DODGE TO PROVIDE THE REPLACEMENT PARTS TO THE DEALERS MUCH QUICKER THAN THEY ARE APPARENTLY DOING? I AM CONCERNED FOR THE SAFETY OF MY FAMILY WHILE WE MUST CONTINUE TO USE THIS VEHICLE IN ITS DEFECTIVE CONDITION.
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS PARKED, THE FOBIK FAILED TO OPEN THE DOOR AUTOMATICALLY. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.
WE RECEIVED A RECALL NOTICE FROM DODGE SEVERAL WEEKS AGO R03/NHTSA/14V-373. I CALLED THE DEALER, DISHMAN DODGE RIGHT AWAY TO SCHEDULE REPAIRS AND THEY TOLD ME THEY DIDN'T EVEN HAVE THE PARTS, AND HAD NO IDEA WHEN THEY WOULD GET THEM. THEY PUT US ON THE LIST AND SAID THEY WOULD CALL WHEN THE PARTS CAME IN. MY COMPLAINT IS THAT A REASONABLE AMOUNT OF TIME HAS PASSED WITHOUT REMEDY. THIS SAME PART WAS REPLACED A FEW YEARS AGO AND THAT'S WHEN WE STARTED HAVING PROBLEMS WITH THE ENGINE SHUTTING DOWN. THE REPLACEMENT PART EVEN BROKE ON OF OUR FOBIK'S AND THE DEALER WOULDN'T REPLACE IT. THIS IS AN ONGOING PROBLEM - SHUT DOWN.
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
SEVERAL TIMES IN LATE JUNE & EARLY JULY ALL ELECTRICALLY OPERATED EQUIPMENT IN OUR 2010 DODGE CARAVAN QUIT WORKING. DURING A RECENT HEAVY DOWNPOUR OUR 21 YEAR OLD SON WAS DRIVING ON A MAJOR HIGHWAY IN RUSH-HOUR TRAFFIC WHEN THE WIPERS, DEFROSTER AND POWER WINDOWS ALL QUIT WORKING. UNABLE TO SEE OUT OF THE WINDSHIELD OR PUT THE DRIVER\'S SIDE WINDOW DOWN HE DID HIS BEST TO CROSS TWO LANES OF TRAFFIC AND PULL OVER AND STOP. FORTUNATELY THIS VERY DANGEROUS MANEUVER WAS SUCCESSFUL AND HE SURVIVED THE SITUATION SHAKEN BUT UNSCATHED. WE TOOK THE VEHICLE INTO THE DEALERSHIP AND THEY REPLACED A FAULTY TIPM. IN RESEARCHING THIS MATTER I SEE THAT FAILING TIPM'S ARE COMMON AMONG CHRYSLER PRODUCTS AND HAVE BEEN THE SUBJECT OF SEVERAL RECALLS IN SIMILAR VEHICLES. I ALSO SEE THAT OUR VEHICLE IS ON THE LIST OF THOSE BEING INVESTIGATED BY THE NHTSA FOR FAULTY TIPM'S AND IS ALSO ON THE LIST OF VEHICLE IN A CLASS ACTION SUIT AGAINST CHRYSLER. WE WERE VERY FORTUNATE THAT OUR SON SURVIVED THIS INCIDENT WHICH WAS CLEARLY CAUSED BY A COMPONENT CHRYSLER KNOWS TO BE FAULTY AND SUBJECT TO FAILURE IN HIGHLY DANGEROUS SITUATIONS SUCH AS OURS. WE HAVE BEEN LOYAL CHRYSLER CUSTOMERS FOR MANY YEARS AND ALSO OWN A 2012 DODGE CARAVAN. BECAUSE OF THE CIRCUMSTANCES OUR DEALER TOOK $200 OFF OF THE PRICE OF THE NEW TIPM FOR US BUT WE STILL PAID $788.50 PLUS TAX & LABOR TO HAVE IT REPLACED. WE FEEL IT IS QUITE UNFAIR THAT CHRYSLER SHOULD PROFIT FROM PLACING US IN A LIFE-THREATENING SITUATION. WE REPORTED THIS INC
I RECEIVED A LETTER CONCERNING RECALL R03/NHTSA 14V-373 IN JUNE OF 2015. ON FRIDAY, JULY 31, WE FOUND THAT THE VAN WOULD NOT START, BUT WHEN THE KEY WAS TURNED A FEW TIMES, IT WOULD. THINKING THAT THIS COULD POSSIBLY BE RELATED IN SOME WAY TO THE RECALL, I CAREFULLY READ THE DOCUMENT THAT STATED THIS COULD CAUSE UNINTENDED ENGINE SHUT OFF AND INCREASE THE RISK OF A CRASH. THE DOCUMENT SAID NOTHING ABOUT PROBLEMS INITIALLY STARTING THE VAN. ON TUESDAY, AUGUST 4, AS THE VAN WOULD ONLY INTERMITTENTLY START, I BROUGHT THE VAN TO A LOCAL REPAIR SHOP. THE LOCAL REPAIR SHOP DIAGNOSED THE PROBLEM AS A DEFECTIVE STARTER. AFTER THEY INSTALLED THE STARTER, THEY TOLD ME THAT THEY HAD THEN DONE SOME RESEARCH AND THAT THERE WAS A RECALL OUT FOR THIS PROBLEM. THEY STILL CHARGED ME $390.00. I DROPPED OFF THE VAN THIS MORNING WITH THREE CHRYSLER KEY FOBS, OTHERWISE KNOWN AS A FREQUENCY OPERATED BUTTON IGNITION KEY OR FOBIK, AND AN ADDITIONAL AFTERMARKET KEY FOB MADE BY ILCO, WHICH PERFORMS THE SAME FUNCTIONS AS THE OEM KEY FOBS DO. THE PEOPLE AT LARCHMONT CHRYSLER JEEP DODGE RAM STATED THAT THIS RECALL ONLY WOULD REPLACE OEM CHRYSLER KEY FOBS. 1)WHY DOES IT TAKE THREE MONTHS TO SET UP A DATE FOR A SAFETY RECALL? 2)WHY DID THE NOTICE NOT MENTION ANYTHING ABOUT IGNITION PROBLEMS BUT ONLY UNINTENDED ENGINE SHUTOFF? THE WAY THIS NOTICE IS WRITTEN, MOST PEOPLE WOULD INFER THAT THE ENGINE WOULD ALREADY BE ON AND ONE WOULD BE DRIVING TO EXPERIENCE THIS DIFFICULTY. 3)WHY, WHEN A LOCAL VAN WAS BROUGHT
IN REGARDS TO THE SAFETY RECALL OF THE WIRELESS IGNITION NODE MODULE. AFTER CONTACTING THE DEALER WHERE WE PURCHASED THE VEHICLE TO MAKE AN APPOINTMENT, WE WERE INFORMED THAT THEY WOULD ONLY REPLACE 2 OF THE FOBIKS THAT WE HAD. WE HAD PURCHASED AN ADDITIONAL 2 FOBIKS FROM THIS DEALERSHIP IN THE PAST, WHICH ACCORDING TO THE RECALL SHOULD HAVE ALSO BEEN REPLACED. AFTER ARGUING AND READING THE RECALL NOTICE OVER THE PHONE TO THE REPRESENTATIVES AT THE DEALER THEY AGREED THAT THEY WOULD REPROGRAM OUR ADDITIONAL FOBIKS BUT NOT REPLACE THEM. UPON SHOWING UP FOR MY APPOINTMENT ON AUGUST 3, 2015, I MENTIONED THAT THE ADDITIONAL FOBIKS IN MY POSSESSION SHOULD ALSO BE REPLACED WHEREAS THEY SAID THAT ONLY THE 2 WOULD BE REPLACED ACCORDING TO THEIR SERVICE MANAGER. I DID NOT ARGUE ANY FURTHER WITH THEM BECAUSE I AM DONE WITH THIS DEALERSHIP, I HAVE HAD NOTHING BUT PROBLEMS WITH THEIR SERVICE DEPARTMENT. READING AND FOLLOWING A RECALL NOTICE SHOULD BE A VERY SIMPLE PROCESS. WE WILL NEVER PURCHASE OR GET SERVICE AT FURY MOTORS OF ST. PAUL OR ANY OF ITS AFFILIATES IN THE FUTURE.
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO TURN OFF AND REMAINED IN THE ACCESSORY MODE SINCE THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH. THE CONTACT TURNED THE KEY TO THE ON AND OFF POSITION SEVERAL TIMES BEFORE THE VEHICLE WOULD POWER OFF AND THE KEY WAS RELEASED FROM THE IGNITION SWITCH. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE FAILURE MILEAGE WAS 91,000.
I WAS DRIVING APPROX 40MPH WHEN THE VAN SUDDENLY SHUT OFF. NO POWER STEERING, BRAKES, NOTHING. LUCKILY I WAS ABLE TO PULL INTO A GAS STATION AND APPLY THE PARKING BRAKE. IT ONLY HAPPENED ONCE BUT NOW VAN IS NOT RECOGNIZING WHEN THE KEY IS REMOVED FROM THE IGNITION. DEALER SAYS ITS THE WIN NODE. I NOTICED THE RECALL OF THIS PART AND HOW IT HAS BEEN EXPANDED OVER THE PAST YEAR. CHYSLER SAYS MY VEHICLE ISNT INVOLVED IN THE RECALL BUT I HOPE SOMEONE LOOKS INTO IT FURTHER. MY VEHICLE WAS BUILT IN OCTOBER 2010 NEAR THE END OF THE MODEL YEAR. SEEMS VERY LIKELY TO ME THAT PARTS FROM OTHER FACILITIES COULD HAVE BEEN SHIPPED TO A DIFFERENT PLANT TO FINISH OUT THE YEAR'S ACTIVITY.
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR FOR WEEKS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE KEY FAILED TO REMOVE FROM THE IGNITION SWITCH AND REMAINED IN THE ACCESSORY POSITION. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. UPDATED 09/21/15*LJ
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) WAS RECEIVED IN APRIL OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THIS VEHICLE WAS PART OF RECALL R03/NHTSA 14V-373, IN WHICH THE VEHICLE STALLS WHILE DRIVING. WE TOOK IT TO KOONS TYSONS DODGE IN VIRGINIA TO HAVE THE RECALL WORKED PERFORMED. AFTER COMPLETION OF THE WORK OUR VEHICLE STILL STALLS WHILE DRIVING. WE TOOK IT BACK TO KOONS AND THEY DID NOTHING TO FIX IT, AS WELL AS HORRIBLE CUSTOMER SERVICE.
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE RECALL PARTS WERE NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION SWITCH. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. MA 10/22/2015 UPDATED 12/12/2017*CN
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS PARKED, THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000.
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE WIRELESS IGNITION NODE MODULE WILL NOT TURN OFF COMPLETELY AND GETS STUCK IN THE ACCESSORY MODE. I MUST TURN THE VEHICLE BACK ON, PUT IT IN GEAR, AND THEN BACK TO PARK SEVERAL TIMES BEFORE THE KEY WILL FINALLY GO TO THE OFF STAGE AND I CAN PULL THE KEY OUT. THIS HAPPENS VERY OFTEN. I RECEIVED A RECALL NOTICE FOR THE WIN MODULE (R03/NHTSA 14V-373) AND UPON CALLING THE ONLY DODGE DEALERSHIP IN MY AREA, I HAVE BEEN PUT ON A WAIT LIST BECAUSE THE DEALERSHIP IS ONLY RECEIVING TWO TO THREE REPAIR KITS AT A TIME AND I MAY BE WAITING SEVERAL MONTHS FOR A REPAIR. THE RECALL STATES, "THIS COULD CAUSE UNINTENDED ENGINE SHUT OFF AND INCREASE THE RISK OF A CRASH." THIS SHOULD BE HANDLED IMMEDIATELY, BUT IT IS NOT.
I WAS PULLING UP TO AN INTERSECTION, ABOUT TO MAKE A LEFT TURN WHEN THE VEHICLE SHUT OFF AND I WASN'T ABLE TO STEER THE VEHICLE. I PUT IT IN PARK, TURNED THE VEHICLE OFF AND THEN RESTARTED IT AND IT WAS FINE. IT NEVER DID THAT AGAIN, THEN A LITTLE OVER A MONTH LATER WHILE I WAS DRIVING IT OUT OF STATE ALL THE WARNING LIGHTS KEPT COMING ON AND OFF. WHEN I TOOK IT TO THE DEALERSHIP THEY REPLACED THE IGNITIONS SWITCH WHICH WAS A RECALLED PART THAT WE WERE WAITING TO COME IN. THEY SAID THEY DIDN'T SEE ANY OF THE ISSUES I WAS EXPERIENCING WHEN THEY TEST DROVE THE VAN. AS I WAS LEAVING THE DEALERSHIP ALL THE WARNING LIGHTS STARTED FLASHING AND THE WINDSHIELD WIPERS WOULDN'T WORK. I RETURNED THE VAN TO THE DEALERSHIP AND NOW THEY STATED THE PROBLEM IS THE TIPM.
STEERING WHEEL BECAME EXTREMELY HARD TO TURN WHEN TRYING TO PARK MY CAR. IT FELT LIKE THE STEERING WHEEL WAS ABOUT TO LOCK ITSELF.
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN THE AIR CONDITIONER WAS TURNED ON, HOT AIR BLEW OUT. THE CONTACT OBSERVED THAT THE VEHICLE NEEDED FREON. THE CONTACT ADDED FREON TO THE VEHICLE AND THE AIR CONDITIONER STARTED WORKING PROPERLY. THE NEXT DAY THE AIR CONDITIONER FAILED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 45 MPH, THE TRACTION CONTROL SENSOR LIGHT SUDDENLY ILLUMINATED AND THE VEHICLE WOULD NOT RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. AFTER TURNING THE VEHICLE OFF AND RESTARTING THE ENGINE, THE VEHICLE RESUMED NORMAL OPERATION. THE CONTACT ALSO INDICATED THAT THE VEHICLE WAS TAKEN TO THE DEALER AND THE RECALL REMEDY FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEMS) WAS PERFORMED TO REPLACE THE IGNITION SWITCH. AFTER REPLACING THE SWITCH, SEVERAL ELECTRICAL SYSTEMS IN THE VEHICLE SUDDENLY SHUT OFF, INCLUDING THE DOOR LOCKS, POWER WINDOWS, POWER BRAKES, AND POWER STEERING. WHILE EXAMINING THE VEHICLE, IT WAS DETERMINED THAT THE ELECTRICAL SYSTEMS WOULD SHUT OFF BUT THE ENGINE WOULD CONTINUE TO OPERATE IF THE IGNITION KEY WAS ROTATED SLIGHTLY TOO FAR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,501.
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MY WIFE STARTED OUR VAN AND IT DIDN'T START. SHE GOT IT STARTED AND WENT A FEW MILES DOWN THE ROAD. AFTER STOPPING AT A STOP SIGN SHE TOOK OFF AND WAS GOING APPROXIMATELY 35 MPH WHEN THE VEHICLE ABRUPTLY STALLED. SHE LOST POWER STEERING AND WAS ABLE TO GET IT STOPPED BEFORE GOING INTO THE DITCH. HAD SHE BEEN TRAVELING FASTER SHE PROBABLY WOULD HAVE WRECKED. SHE HAD MY TWO YEAR OLD WITH HER AND IS CURRENTLY 13 WEEKS PREGNANT. ....UPDATED 11/02/15*BF UPDATED 1/4/2016*JS UPDATED 11/22/2017*CN
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS AN ABNORMAL WHISTLING SOUND WHEN THE BRAKE PEDAL WAS APPLIED AND THE VEHICLE HESITATED TO STOP. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE REAR BRAKE PADS AND ROTORS WERE REPLACED, BUT THE FAILURE RECURRED. THE BRAKE PADS AND ROTORS WERE REPLACED SIX OTHER TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER INCLUDED THE CONTACT INTO THE WAITING LIST AND MENTIONED THAT THE MANUFACTURER ONLY SENT FIVE REPAIR KITS PER MONTH. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. IN ADDITION, THE CONTACT STATED THAT THE KEY FAILED TO EJECT FROM THE IGNITION WHEN ATTEMPTING TO REMOVE IT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 28,000.
KEY WENT FROM ON POSITION TO ACCESSORY WHILE CAR WAS STOPPED AT RED LIGHT. WE WERE ABLE TO RESTART AND CONTINUE ON OUR WAY. THIS COULD HAVE EASILY CAUSED A CRASH IF THE CAR WERE STILL MOVING IN TRAFFIC.
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THERE WAS A PROGRESSIVE FAILURE, WHICH RANDOMLY OCCURRED FOR LONGER THAN TWO YEARS IN WHICH THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD TO RESTART THE VEHICLE. THE INSTRUMENT PANEL ALSO SHORTED OUT AND THE FUNCTIONS FAILED TO WORK ON THE VENT CONTROLS FOR THE HEATING AND AIR CONDITIONING. THE DEALER WAS NOTIFIED OF THE FAILURE MORE THAN TWICE AND WAS UNABLE TO SUPPLY THE PART TO REPAIR THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE DEALER STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE RECALL NOTICE WAS RECEIVED FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICA SYSTEM) IN MAY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. MA 10/8 THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 3/22/16*JS UPDATED 11/07/2017*CN
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO SHIFT PROPERLY WHEN THE VEHICLE WAS TURNED ON OR OFF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 73,800.
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED A NOTIFICATION NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Dodge Grand Caravan → · Every Grand Caravan year → · How the figures are calculated →