Page 10 of 18 · complaints 451–500 of 870

2010 Dodge Grand Caravan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Unknown or Other
Filed Oct 1, 2015OH

WE HAVE BEEN TRYING TO GET AN APPOINTMENT FOR THE R03 RECALL ON THE WIRELESS IGNITION NODE SINCE THE MIDDLE OF JULY 2015. OUR VEHICLE IS A POOL VEHICLE FOR OUR COMPANY AND HAS NOT BEEN ABLE TO BE USED NOW FOR OVER 2 MONTHS. I CONTACTED OUR LOCAL DEALERSHIP ON THE 14TH OF JULY TO SCHEDULE AN APPOINTMENT AND THEN A WEEK LATER WAS NOTIFIED THAT OUR APPOINTMENT WAS CANCELLED DUE TO A LACK OF PARTS. WE HAVE BEEN PUT BACK ON A WAITING LIST ON 8/26/15 BUT I HAVE NOT RECEIVED ANY CALLS. MY QUESTION IS HOW CAN A RECALL BE ISSUED AND CHRYSLER NOT BE PREPARED TO HANDLE THIS IN A TIMELY MANNER. OUR POOL VEHICLE HAS NOT BEEN AVAILABLE FOR USE FOR OVER 2 MONTHS NOW, THIS IS NOT ACCEPTABLE.

Electrical System
Filed Oct 1, 2015MI

I RECEIVED RECALL NOTICE APPROXIMATELY JUNE 26, 2015. CALLED BLUE WATER CHRYSLER IN PORT HURON, MI. TO ORDER PARTS ON JUNE 29, 2015. STILL NO PARTS AVAILABLE, WAS TOLD ON SEPT. 1, 2015 THERE WERE 7 PEOPLE AHEAD OF ME TO GET IT DONE. WAS TOLD ON SEPT. 29, 2015, THERE WERE STILL 5 PEOPLE AHEAD OF ME TO GET THE RECALL DONE. THEY TELL ME PARTS ARE NOT AVAILABLE. THIS SEEMS LIKE A LONG TIME TO WAIT TO TAKE CARE OF A RECALL OF A PROBLEM THAT COULD POTENTIALLY SHUT DOWN THE CAR WHILE DRIVING. I DON'T KNOW IF I KEEP GETTING PUSHED BACK BECAUSE I BOUGHT THE CAR USED SOMEWHERE ELSE AND NOT FROM THIS DEALER OR THERE IS ANOTHER ISSUE. THREE MONTHS IS A LONG TIME TO WAIT FOR A FIX THAT ONLY TAKES ABOUT 1 HOUR. THANK-YOU!

Electrical System
Filed Oct 1, 2015106,000 milesVT

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED. THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

Exterior Lighting
Filed Sep 29, 201570,000 milesGA

HEADLIGHTS BLINK ON AND OFF. SOME DAYS THEY WORK, SOME DAYS THEY DON'T. THEY WILL EVEN WORK FOR A WHILE AND THEN SHUT OFF WHILE WE'RE DRIVING!

Electrical System
Filed Sep 29, 201596,000 milesAR

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE FOBIKS WOULD NOT OPEN THE VEHICLE. WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE BECAME STUCK IN THE START POSITION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.

Engine
Filed Sep 28, 201579,000 milesMN

THE HEATER HOSE Y PIPE IS DEFECTIVE. IT'S MADE OF PLASTIC, AND IT LASTED LESS THAN 5 YEARS BEFORE IT BURST AT THE SEAMS AND SPRAYED COOLANT ALL OVER THE ENGINE COMPARTMENT WHEN MY WIFE AND FOUR CHILDREN WERE DRIVING ON THE HIGHWAY, LEAVING THEM STRANDED. THERE WAS ABSOLUTELY NO WARNING BEFORE IT BURST, AND THERE IS NO MAINTENANCE THAT WILL PREVENT THIS FROM HAPPENING. THE PART IS DEFECTIVE, AND THIS IS A COMMON PROBLEM WITH THESE DODGE MODELS. AN INTERNET SEARCH SHOWS THAT THIS PROBLEM IS HAPPENING EVERYWHERE.

Air Bags
Filed Sep 28, 2015IL

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE PROGRESSED. THE DEALER WAS NOTIFIED AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY PROVIDED NO DISCLOSURE ON PART AVAILABILITY. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Air Bags
Filed Sep 22, 2015NJ

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Sep 22, 2015FL

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Sep 18, 2015159,369 milesDC

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. ON SEVERAL OCCASIONS WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BY TURNING THE KEY AROUND IN THE IGNITION. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 159,369.

Wheels
Filed Sep 17, 201559,000 milesNY

ON SEPTEMBER 8, 2015, WE WERE TRAVELLING TO OUR LOCAL BEACH AND I NOTICED A LOW TIRE PRESSURE INDICATOR ON THE VANS DASHBOARD. I WAS LUCKY TO KNOW THIS PARTICULAR PART OF THE BRONX, SO WE IMMEDIATELY GOT OFF OF THE HIGHWAY AND STOPPED AT A LOCAL GARAGE. THINKING THAT IT WAS JUST A SLOW LEAK, WE PULLED OVER TO THE PAY-FOR-AIR KIOSK AND I WENT TO FILL THE FRONT, PASSENGERS SIDE TIRE, WHICH APPEARED LOW. THE TIRE WAS NOT FLAT, JUST LOW. TO MAY COMPLETE AMAZEMENT, WHEN I APPLIED THE REQUIRED PRESSURE ONTO THE VALVE STEM WITH THE TIRE INFLATOR, THE VALVE STEM DISAPPEARED INTO THE RIM! THIS IMMEDIATELY DEFLATED THE TIRE. THE KIDS IMMEDIATELY STARTED COMPLAINING THAT THIS WAS GOING TO RUIN THE BEACH TRIP, BUT I ASSURED THEM THAT SINCE THE GAS STATION WE WERE LUCKILY DISABLED IN FRONT OF WOULD BE OF IMMEDIATE ASSISTANCE. I ENTERED THE GARAGE AND FOUND THE SOLE MECHANIC TURNED WITH HIS BACK TO ME, WORKING ON A VEHICLE. HE DIDNT SEE US COME IN AND DIDNT KNOW I WAS THERE UNTIL I EXCUSED MYSELF AND TOLD HIM ABOUT THIS CRAZY THING THAT HAD JUST HAPPENED TO ME. LET ME GUESS, ITS A CHRYSLER, RIGHT? TO MAKE A LONG STORY SHORT, HE TOLD ME THAT THE THREADS ON THE CHRYSLER/DODGE VALVE STEMS ARE MADE OF SUCH SHODDY MATERIALS THAT THEY, IN HIS WORDS, TURN TO DUST. WHEN HE FINALLY GOT THE VALVE STEM OUT OF MY TIRE, IT WAS INDEED NEARLY COMPLETELY OXIDIZED. THE NEXT DAY, I BROUGHT THE VAN TO OUR LOCAL TIRE REPAIR SHOP TO HAVE ALL OF THE VALVES REPLACED WITH GOOD, OLD FASHIONED RUBBER ONES. THE REMA

Air Bags
Filed Sep 16, 2015NE

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Power Train
Filed Sep 16, 201554,000 milesPA

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER STARTING THE ENGINE, THE VEHICLE WOULD HESITATE TO ACCELERATE. AFTER APPROXIMATELY FIFTEEN MINUTES OF DRIVING, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.

Air Bags
Filed Sep 15, 2015NY

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Sep 14, 2015IL

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Electrical System
Filed Sep 10, 201593,000 milesKY

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED AND WAS ABLE TO RESTART. IN ADDITION, THE KEY TO THE VEHICLE FRACTURED IN THE IGNITION SWITCH AND THE CONTACT WAS UNABLE TO REMOVE THE KEY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

Electrical System
Filed Sep 10, 2015NH

2010 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO WIRELESS IGNITION NODE MODULE RECALL, LACK OF PARTS. *SMD RECALL #14V373000. *JB

Electrical System
Filed Sep 10, 201536,000 milesNY

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE HESITATED TO POWER OFF. THE CONTACT STATED THAT THE FOBIK FELT AS IF IT WERE JAMMED. THE VEHICLE NEEDED TO BE SHIFTED INTO DIFFERENT GEARS IN ORDER FOR THE ENGINE TO TURN OFF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.

Air Bags
Filed Sep 10, 2015OH

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Sep 9, 2015OH

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Sep 8, 2015KY

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000(ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Sep 8, 2015OH

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Sep 8, 201584,000 milesFL

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000.

Air Bags
Filed Sep 8, 2015MD

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/22/2015 UPDATED 03/08/16.*JB

Wheels
Filed Sep 7, 201535,464 milesMI

THE FOLLOWING HAS HAPPENED ON THREE OF THE VAN'S FOUR WHEELS: *** INCIDENT 1 (10/7/12) *** BEFORE LEAVING FOR A ROAD TRIP I STOPPED AT A GAS STATION TO FILL UP AND CHECK MY TIRE PRESSURE (I WAS DRIVING 50 MPH JUST PRIOR). WHEN I APPLIED THE TIRE PRESSURE GAUGE, THE THREADED PART OF MY TPMS VALVE STEM CRACKED AND TIRE DEFLATED IN LESS THAN ONE MINUTE. *** INCIDENT 2 (1/12/15) *** MY REAR TIRE WAS FOUND FLAT IN MY DRIVEWAY. WHEN I ATTEMPTED TO INFLATE THE TIRE THE THREADED PART OF MY TPMS VALVE STEM BROKE OFF IN MY HAND. THE TIRE HAD NO DEFECT. THE VALVE STEM WAS THE LONE CAUSE OF THE DEFLATION. *** INCIDENT 3 (9/4/15) *** WHILE DRIVING 74 MPH THE LOW TIRE PRESSURE TROUBLE LIGHT CAME ON. I IMMEDIATELY PULLED OFF THE ROAD. MY TIRES DID NOT VISUALLY APPEAR TO BE LOW ON AIR. DUE TO TRAFFIC NOISE I COULD NOT HEAR THE HISSING NOISE DESCRIBED IN INCIDENT ONE. I STARTED TO CHECK THE PRESSURE OF MY TIRES. WHEN I ATTEMPTED TO REMOVE THE PLASTIC VALVE STEM CAP THE THREADED PART OF THE VALVE STEM BROKE OFF. THE TIRE DEFLATED IN ROUGHLY 30 SECONDS. I FEAR THE DANGER PRESENTED BY A RAPID DEFLATION AT HIGHWAY SPEEDS. WE WERE FORTUNATE DURING OUR MOST RECENT INCIDENT, BUT I HAVE ONE MORE ORIGINAL TPMS VALVE STEM. I AM NOT SURE WHICH ONE IS STILL THE ORIGINAL DUE TO THE MANY TIRE ROTATIONS WE HAVE HAD SINCE OCTOBER 2012.

Air Bags
Filed Sep 4, 2015AR

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

Electrical System
Filed Sep 3, 201575,000 milesNC

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

Air Bags
Filed Sep 3, 2015NY

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Engine
Filed Sep 2, 2015116,605 milesVA

ON OR ABOUT DECEMBER 5TH 2014, MY WIFE ATTEMPTED TO START THE ABOVE MENTIONED VEHICLE WITH NO SUCCESS. WE HAD TO HAVE IT TOWED FROM COLONIAL BEACH, VA TO SAFFORD AUTOMOTIVE IN FREDERICKSBURG, VA TO BE REPAIRED. AFTER DIAGNOSING, THE WIN MODULE WAS FOUND TO BE BAD ALSO BOTH DOOR MODULES FLASHED BAD. WIN MODULE WAS REPLACED AND TWO NEW KEY FOBS HAD TO BE ISSUED AND PROGRAMMED. OUR COST WAS $906.65. THIS ITEM WAS ON THE RECALL LIST BUT WE WERE MADE TO PAY OUT OF POCKET. WE HAVE SPOKEN TO THE DEALER AND THE BETTER BUSINESS BUREAU BUT HAVE NOT BEEN SUCCESSFUL. WE FEEL IT IS UNFAIR THAT WE WERE MADE TO PAY FOR SOMETHING THAT WAS RECALLED. THIS EXPENSE CAUSED A SIGNIFICANT HARDSHIP TO OUR FAMILY. WE HOPE YOU ARE ABLE TO HELP US GET OUR MONEY BACK. THANK YOU IN ADVANCE FOR YOUR HELP. WE ARE IN POSSESSION OF BOTH THE RECALL NOTICE AS WELL AS THE ORIGINAL RECEIPT. *TR

Electrical System
Filed Sep 2, 2015VA

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V2340000 (ELECTRICAL SYSTEM) WAS RECEIVED IN DECEMBER OF 2014. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/16/15 THE CONSUMER STATED THE PART HAD ARRIVED. UPDATED 12/15/15.*JB

Air Bags
Filed Sep 2, 2015KS

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 4V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/25/15

Electrical System
Filed Sep 1, 201559,000 milesNY

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT ON THREE OCCASIONS THE VEHICLE FAILED TO START. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

Electrical System
Filed Sep 1, 2015110,000 milesWV

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. IN ADDITION, WHILE ATTEMPTING TO START THE VEHICLE, ALL OF THE LIGHTS ON THE INSTRUMENT PANEL AND ALL OTHER LIGHTS FAILED TO TURN ON WHEN THE KEY WAS INSERTED INTO THE IGNITION SWITCH. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000.

Electrical System
Filed Sep 1, 201593,000 milesCA

I PURCHASED THIS VEHICLE IN APRIL 2015. ON 08/13/2015, I WAS DRIVING LATE AT NIGHT ON INTERSTATE 5. BOTH HEADLIGHTS UNEXPECTED FLASHED ON AND OFF, THEN STOPPED WORKING COMPLETELY. I PULLED TO THE SIDE OF THE FREEWAY AND ATTEMPTED TO GET THE HEADLIGHTS WORKING BY JIGGLING THE LIGHT SWITCH, BUT NOTHING WORKED. THE SIDE MARKER LIGHTS AND FOG LIGHTS DID WORK, SO I USED THOSE SO I COULD GET OFF THE FREEWAY UNTIL DAYLIGHT. SINCE THAT DATE, IT HAS HAPPENED THREE MORE TIMES. ONE TIME, IT OCCURRED WHEN I SIMPLY HIT THE REMOTE DOOR UNLOCK. THE HEADLIGHTS STARTED FLASHING, THEN WENT OFF. I WAS UNABLE TO GET THE HEADLIGHTS TO TURN BACK ON BY MANIPULATING THE LIGHT SWITCH AND HAD THE USE THE PARKING LIGHTS AND FOG LIGHTS. IT DOES NOT APPEAR TO BE CAUSED BY A FAULTY SWITCH. THIS IS AN EXTREME SAFETY HAZARD. I HAVE READ NUMEROUS REPORTS ONLINE THAT THIS IS NOT A RARE OCCURRENCE.

Engine
Filed Sep 1, 201576,000 milesOR

I AM DRIVING AND ALL OF A SUDDEN CAR SHUTS OFF, THEN I HAVE NO POWER STEERING OR BRAKES. CAN PUT IN NEUTRAL AND TURN IT BACK ON. HAS A HABIT OF DOING IT SEVERAL TIMES IN A DAY.

Electrical System
Filed Aug 31, 2015MI

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Aug 27, 2015MD

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Aug 26, 2015100,000 milesFL

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER NUMEROUS TIMES. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER, WHO STATED THAT THE TIPM NEEDED TO BE REPLACED; HOWEVER, THE PART WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Air Bags
Filed Aug 26, 201568,000 milesIN

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE KEY FOBIK FAILED TO LOCK AND UNLOCK THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.

Electrical System
Filed Aug 26, 2015MI

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Aug 25, 2015GA

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) IN JUNE OF 2014. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE TIME. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE AND THE CONTACT WAS PLACED ON A WAITING LIST. THE CONTACT EXPERIENCED THE FAILURE SEVERAL TIMES, BUT THE DETAILS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Electrical System
Filed Aug 25, 201570,000 milesMI

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHEN THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. MA 10/8 THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 01/26/16.*JB UPDATED 3/22/16*JS

Electrical System
Filed Aug 24, 201576,000 milesVA

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THERE WERE NUMEROUS ATTEMPTS BEFORE THE KEY WOULD RELEASE PROPERLY FROM THE IGNITION SWITCH. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

Electrical System
Filed Aug 24, 2015MI

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Aug 24, 2015NE

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE TO SCHEDULE THE RECALL REPAIR APPOINTMENT WITHIN A REASONABLE TIMEFRAME. THE CONTACT WAS ON A WAITING LIST FOR MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

Air Bags
Filed Aug 24, 2015CA

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000( AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Exterior Lighting
Filed Aug 23, 201590,000 milesVA

HEADLIGHTS (BOTH, HIGH AND LOW BEAMS) DO NOT WORK SOMETIMES. SOME TIMES FOR SEVERAL DAYS. THEY WILL GO OFF WHILE DRIVING AND MOST TIME THEY WILL NOT COME ON AT ALL. ALSO, THE HEADLIGHTS DO NOT WORK WHEN PRESSING THE OPEN DOOR OPTION ON THE KEY FOB. ALL THEY DO IS BLINK ON AND THEN TURN OFF...THAT'S IT. PARK LIGHTS AND FOG LIGHTS DO WORK. THE FOG LIGHTS HAVE SAVE ME ON A COUPLE OCCASIONS WHEN THE LIGHTS TURN OFF WHILE DRIVING AT NIGHT. TOOK IT TO THE DEALER AND WAS TOLD THERE WERE NO CODES TURNED ON IN THE COMPUTER.

Air Bags
Filed Aug 21, 2015SC

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/5 *CN

Electrical System
Filed Aug 20, 2015SC

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER INFORMED THE CONTACT THAT THE MANUFACTURER SHIPPED OUT ONE PART PER SCHEDULED REPAIR HOWEVER PARTS HAD STOPPED BEING RECEIVED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Aug 19, 2015PA

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. 847-254-5790 UPDATED 01/25/16.*JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Dodge Grand Caravan → · Every Grand Caravan year → · How the figures are calculated →