THERE IS EXTREME PEDAL PRESSURE WHEN TRYING TO STOP, THE BRAKES AND WHEELS OVERHEAT, AND THE EMERGENCY BRAKE STICKS. DEALER HAS BEEN CONTACTED. BRAKE REPLACED TO SOLVE LOCKING UP PROBLEM, BUT NEW BRAKES REQUIRE MORE PRESSURE, BRAKES FAIL AFTER EXTENDED DRIVING, AND EMERGENCY BRAKE NO LONGER WORKS. *AK *ML
1998 Dodge Grand Caravan complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →
DUE TO DEFECTIVE A/C SYSTEM MALFUNCTIONED, CAUSING SMOKE ENTERING THE VEHICLE WHICH MAY START A FIRE. PREVIOUSLY, HAD PROBLEMS WITH THE AC SYSTEM 5 TIMES. DELAER CANNOT DETERMINE THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK
WHILE DRIVING HORN BLOWS OUT UNEXPECTEDLY WHICH MAY SCARE THE DRIVER AND CAUSE HIM TO LOSE CONTROL OF THE VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. *AK
TRANSMISSION WAS NOISY--FAULTY FLYWHEEL AND STARTER WERE REPLACED TO CORRECT IT.
DOOR SEAL.
WHILE TAKING THE TIRE OFF THE VEHICLE FOR BRAKE REPAIRS, LUGS: NUTS BROKE ON EACH OF FRONT TIRES. THE REPLACEMENTS THAT CONSUME RGOT FROM THE DEALER WERE DIFFERENT THEN THE ONES ON THE VEHICLE. *AK
TIRES GO OUT OF ROUND UNDER 30,000 MILES DUE TOMANUFACTURING DESIGN FLAW, CAUSIN VEHICLE TO WOBBLE OR BOUNCE WHILE DRIVING AT HIGHWAY SPEEDS. THE DEALER HAS BEEN CONTACTED. *AK
SHORTLY AFTER TURN VEHICLE OFF AND RETURNING, CONSUMER ATTEMPTED TO START THE VEHICLE AND THE BATTERY EXPLODED. VEHICLE BEGAN TO FILL WITH SMOKE AND THE IMPACT OF THE EXPLOSION DENTED THE HOOD. DEALER WAS CONTACTED AND REPLACED THE BATTERY. *AK
TWO OF MY CO-WORKERS ALSO HAVE THE SAME TYPE OF VAN AND WE ALL HAD THE SAME PROBLEM WITH THE STEERING WHEEL HOSE. WAS THERE EVER A RECALL FOR THIS PART? IF NOT, WHY. ALSO MY BATTERY LASTED ONLY 1 YEAR AND 5 MONTHS. THIS IS A VERY SHORT TIME FOR A BATTERY TO LAST. THEY SHOULD INSTALL GOOD BATTERIES. IT'S REALLY DEVASTATING WHEN YOUR CAR DOES NOT WANT TO START.
ONGOING PROBLEM WITH V AUTO TRANSMISSION WORKING ERRATICALLY. TOOK VEHICLE TO DEALER , AND WAS INFORMED THAT NOTHING COULD BE FOUND. SUBSEQUENTLY, VEHICLE WOULD ONLY START IN 3RD. GEAR AND REMAIN IN 3RD. GEAR. DEALER NOTIFED. SEEKING HELP FROM NHTSA IN THIS MATTER. *AK
WE HAVE HAD THE STRUT MOUNT CHANGED 4 TIMES,NOW SOMTHING IS WRONG WITH THE LEFT FRONT SIDE.
THE SAME IDENTICAL FAILURE HAS OCCURRED 3 TIME IN 14 MONTHS ON MY MINIVAN. THIS PROBLEM ONLY OCCURS DURING RAIN WHEN WATER GETS UP ONTO THE BELT CAUSING IT TO COME OFF AND CAUSING COMPLETE LOSS OF ABILITY TO STEER AND CONTROL THE CAR. ALTHOUGH I WAS NOT IN AN ACCIDENT ANY OF THE TIMES THIS OCCURED, THIS IS A SAFETY ISSUE. I WAS JUST LUCKY TO BE ABLE TO GET OFF TO THE SIDE OF THE ROAD WITHOUT RUNNING INTO ANYONE OR GETTING RUN INTO BY SOMEONE ELSE. EACH TIME, JERRY'S DODGE HAS IMPLEMENTED YET ANOTHER TECHNICAL SERVICES BULLETIN TO FIX THE PROBLEM, BUT THE PROBLEM STILL EXISTS AND IT IS A DANGEROUS PROBLEM.
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
NO SUMMARY LISTED FOR THIS VEHICLE.
WHEN VEHICLE IS TAKEN OUT OF REVERSE AND PUT IN DRIVE IT CONTINUES TO GO IN REVERSE. THE DEALER HAS NOT BEEN ABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER HAS BEEN NOTIFIED. *AK
REAR HEAT AND AIR LINE RUNNING UNDER FRONT OF VAN CAUSED RATTLE. DEALER HAD VAN FOR OVER 15 DAYS , REPLACED TRANSMISSION, MOST OF THE DASH WAS PULLED OUT, ALL KINDS OF HEAT SHIELDS WERE REMOVED AND PROBLEM STILL RETURNED. FINALLY AFTER OVER 12 RETURN TRIPS TO DEALER THEY REPLACED THE LINES OR CLAMPS AND PROBLEM IS GONE. NOW THE PROBLEMS ARE SHOWING UP FROM THE DASH BEING REMOVE. RADIO,SPEAKERS,DASH LITES & RATTLES.
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
THE VAN CAN BE PULLED OUT OF PARK WITHOUT STEPPING ON THE BRAKE, KIDS OFTEN GO TO THE FRONT OF A PARKED VEHICLE. IF THE IGNITION IS ON THE VAN CAN BE PUT IN GEAR BY JUST PULLING DOWN ON THE GEAR CHANGE HANDLE. MANY CARS HAVE A LOCK OUT THIS SHOULD BE REQUIRED. A RESPONSE WOULD BE APPRECIATED.
DESIGN OF SEAT BELT ASSEMBLY CAUSES BELT BUCKLES TO BECOME DISLODGED WHEN VEHICLE HITS ROUGH ROAD.
SERPENTINE BELT SNAPS CAUSING POWER STEERING AND POWER BRAKES TO FAIL AS WELL AS CAUSING THE CAR TO OVERHEAT. THIS HAS HAPPENED 5 TIMES! STEERING COLUMN HAS NEEDED TO BE REPLACED. TRANSMISSION HAS BEEN IN FOR SERVICE 3 TIMES AND STILL IS NOT WORKING PROPERLY. THIS VEHICLE IS A SAFETY PROBLEM IF ANY ONE OF THESE THINGS SHOULD FAIL AGAIN.
WHILE DRIVING THROUGH A PUDDLE SERPENTINE BELT CAME OFF. LOST CONTROL OF VEHICLE AND LOST ALL POWER. TOOK TO DEALER & HAD BELT REPLACED AT LEAST THREE TIMES. THIS ONLY HAPPENS WHEN VEHICLE IS DRIVEN THROUGH WATER OR PUDDLES. *AK
INEFFECTIVE DESIGN OF MIRROR IS CAUSING A BLINDSPOT IN BOTH REARVIEW AND DRIVER'S SIDE MIRRORS, RESULTING IN CONSUMER NOT BEING ABLE TO SEE WITHIN 30 FEET BEHIND THE VEHICLE. *AK
ALL FOUR TIRES LOOSE AIR - GOODYEAR 205/75R14. *YC
TRANSMISSION FAILED. NLM
COURTESY LIGHT FAILED. *YC
DRIVER SIDE VISOR MALFUNCTIONING. *YC
ELECTRIC LOCKS HAVE FAILED, GIVE NOISE WHEN ACTIVATED. YH
FROZEN PISTON IN CALIPER CAUSED EXCESSIVE WEAR ON BRAKE PAD AND DAMAGED ROTOR. YH
FAN RELAY FAILED. YH
DASH BOARD INDICATORS DESIGNED TOO SMALL TO SEE. YH
AIR CONDITION DUCTS FAILED. YH
BATTERY FAILED. YH
REAR DOORS WOULD NO OPEN WHEN BUTTONS PUSHED. YH
STRUT MADE POPPING NOISE, REPLACED DUE TO NOISE. YH
DEFECTIVE SIDEVIEW MIRROR SNAPPED OFF WHEN DOOR WAS OPENED. YH
EXPERIENCED FRONT END NOISE, TWO TSB'S PERFORMED #19-14-97 AND 23-001-97 (TIE ROD ENDS AND CRADLE BOLTS REPLACED), HOWEVER CONTINUED NOISE DUE TO LOOSE LEFT FRONT AXLE NUT. YH
DRIVER SEAT IS UNCOMFORTABLE FOR LONG DRIVES. YH
BOTH LEFT AND RIGHT SIDE EXTERIOR MIRRORS MALFUNCTIONS. YH
D.I.S AND CRANKSHAFT SENSOR FAILED. YH
MASTER BRAKE CYLINDER SEALS FAILED, RESULTING IN BRAKE FAILURE. YH
DRIVER'S SEAT TRACKS AND ANCHORS ARE DEFECTIVE. DROVE, STOPPED AND REAR ENDED, SEAT WENT FORWARD, CAME BACK AND WAS BROKEN. DEALER CONTACTED, AND WAS UNAWARE OF THE PROBLEM. ALSO, PASSENGER'S SEAT WAS BENT/ MIDDLE PASSENGER'S SEAT BROKENAND WILL NOT LIFT UP. PROBLEMS STILL EXISTS. PROVIDE FURTHER INFORMATION. *AK
NO SUMMARY LISTED FOR THOS VEHICLE. *AK
INCIDENT 1 - 08/1998 - WHILE DRIVING AT 10 MPH IN RAINY WEATHER, TURNED A CORNER AND DROVE THROUGH A PUDDLE. ALL CONTROL WAS LOST TO VEHICLE, WHICH HAD TO BE IMMEDIATELY STOPPED. THE SERPENTINE BELT WAS HANGING VISIBLY FROM THE VEHICLE AND AFTER TOWING TO THE DEALER, WAS REPLACED AS DEFECTIVE UNDER WARRANTY. INCIDENT 2 - 01/02/99 - WHILE DRIVING 10 MPH IN RAINY WEATHER, TURNING A CORNER THROGH A PUDDLE, ALL CONTROL WAS LOST AND THE VEHICLE WAS IMMEDIATELY STOPPED. THE SERPENTINE BELT WAS CHECKED AND FOUND BY THE OWNER TO BE DISCONNECTED. THE DEALER WILL BE CONTACTED FOR WARRANTY REPLACEMENT ON THE NEXT BUSINESS DAY. PLEASE INVESTIGATE THIS DANGEROUS LOSS OF CONTROL PROBLEM BEFORE A THIRD OCCURANCE AT HIGHER SPEEDS.
NEITHER DRIVER NOR PASSENGER SIDE AIRBAG DEPLOYED IN 30 MPH FRONT-END COLLISION. ACQUANTICE AT GM SAID THAT IT SHOULD HAVE.
WE BOUGHT THIS CAR BRAND NEW. IT VIBRATED WHEN WE TEST DROVE IT.THE DEALER SAID IT JUST NEEDED THE TIRES BALANCED. WE HAVE HAD THIS CAR IN THE SHOP MANY TIMES OVER THE COURSE OF THE YEAR. IT VIBRATES TERRIBLY AT 45 MPH. THE DISTRICT MANAGER FOR ORLANDO ZONE CHRYSLER PLYMOUTH DROVE THE CAR AND VERIFIED THE VIBRATION. SHE HAS DOCUMENTED THIS PROBLEM AND OPENED A FILE NUMBER. HOWEVER, WE ARE STILL IN LIMBO AS TO WHAT COURSE OF ACTION TO TAKE OR WHAT CHRYSLER WILL DO TO FIX THIS PROBLEM. WE RENTED A 1998 GRAND CARAVAN IN ANOTHER STATE. IT VIBRATED TERRIBLY AT 45 MPH. THEN ONE DAY IN A PARKING LOT, A WOMAN STOPPED ME(SHE HAD JUST BOUGHT A CAR LIKE OURS) AND SHE ASKED ME IF I HAD VIBRATION AND CHUGGING PROBLEMS. I THINK THERE IS SOMETHING WRONG WITH THE ENGINE/TRANSMISSION OF THESE CARS. I WOULD LIKE TO KNOW IF YOU HAVE ANY INFORMATION ABOUT THIS OR KNOW WHAT CAN BE DONE ABOUT IT. WHILE IT MAY NOT BE LIFE THREATENING, IT IS A REAL NUISANCE. EVERYTHING IN MY NEW CAR RATTLES...BECAUSE IT SHAKES SO BADLY. THE SERVICE MANAGER AT FRANK GRIFFIN DEALERSHIP SAYS ANOTHER CUSTOMER IS HAVING THE SAME PROBLEM WITH HIS 1998 CARAVAN. ANY INFORMATION YOU HAVE REGARDING THIS WILL BE MOST APRPECIATED. THANK YOU.
GEAR SHIFT WAS ABLE TO BE MOVED BY TWO YEAR OLD CHILD WHILE THE VEHICLE WAS RUNNING, CAUSING VEHICLE TO RUN INTO A TREE. DEALER NOTIFIED. *AK
VEHICLE IS POPPING IN THE FRONT END/ LITTLE BRAKE CONTROL/ POWER STEERING IS POOR ALSO MAKES LOUD NOISES.
SHIFT GEAR ( ON COLUMN ) CAN BE TAKEN OUT OF PARK WHEN BRAKE IS NOT APPLIED.
DEFECTIVE GAS TANK IS CAUSING FUEL TO LEAK WHICH COULD RESULT IN FIRE. *AK
DESCENDING MOUNTAIN OUT OF YOSEMITE. FRONT BRAKES OVERHEATED AND CAUGHT FIRE. FLAMES VISIBLE THROUGH WHEEL SPOKES ON BOTH LEFT FRONT AND RIGHT FRONT WHEELS. PUT OUT FIRE WITH WATER. VALVE COVER ON TIRE STEM MELTED BUT NO OTHER USER VISIBLE DAMAGE. DEALER INSPECTED BRAKES AND ADJUSTED REAR BRAKES TO HANDLE MORE LOAD, SAID EVERYTHING ELSE LOOKS OK. I BELIEVE ANYTIME NORMAL USE OF THE VEHICLE CAUSES FLAMES IT IS A SAFETY HAZARD.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1998 Dodge Grand Caravan → · Every Grand Caravan year → · How the figures are calculated →