A LOUD BANG WAS HEARD FOLLOWED BY A DRAGGING SOUND, THE VEHICLE IMMEDIATELY STALLED, IT WAS FOUND BY THE DEALER THAT A COMPONENT BROKE WITHIN THE TRANSMISSION AND CAME THROUGH THE CASE. NLM
1998 Dodge Grand Caravan complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →
TIRE IS BEING FED SENT TO YOKOHAMA IN FULLERTON CA 8/3/01 FOR THEIR ENGINEERS TO EXAMINE FOR DEFECTS. *AK (DOT NUMBER: CCKWCA5317 TIRESIZE: P215/65R15)
AIRBAG LIGHT CAME ON THE INSTRUMENT PANEL. AT THE SAME TIME THE CRUISE CONTROL WOULD NOT WORK AND THE HORN WOULD NOT WORK. THE DEALER ADVISED NOT A GOOD IDEA TO DRIVE THE CAR DUE TO THE FACT THE AIR BAG COULD DEPLOY WITHOUT ANY TYPE OF COLLISION. ALSO, THE HORN NOT WORKING WAS A HAZARD. ALTHOUGH WE HAD AN EXTENDED WARRANTY ON THE VEHICLE, THE DEALER ADVISED THE MATTER WAS NOT COVERED UNDER THE EXTENDED WARRANTY WE HAD PURCHASED. THE COST FOR REPAIR WAS $223.16. THIS SHOULD BE CONSIDERED AS A SAFETY ITEM AND NOT AS A WARRANTY ITEM. PLEASE HELP ! TFSINISDWAS RDU N. *AK
KNOWN CHRYSLER MINIVAN TRANSMISSION PROBLEMS. *AK
HORN FAILED, WOULD NOT SHUT-OFF, THEN JUST "DIED". DEALER WANTS NEARLY $500 TO FIX - REDICULOUS!*AK
LOSS OF BRAKING OCCURRED WHILE TRAVELING AT HIGHWAY SPEED OF 65 MPH, DEALER CLAIMS IT WAS DUE TO FAILURE OF MASTER CYLINDER. *AK
WHILE VEHICLE WAS PARKED ON A SLIGHT INCLINE WITH FOUR KIDS INSIDE VEHICLE ROLLED BACKWARDS DOWN DRIVEWAY INTO A HOUSE. EMERGENCY PARKING BRAKE WAS NOT APPLIED. CONSUMER STATED THAT INCIDENT OCCURRED BECAUSE VEHICLE WAS NOT EQUIPPED WITH SHIFT INTERLOCK. PLEASE GIVE ANY FURTHER DETAILS. *AK
AIRBAG LIGHT CAME ON/ HORN AND CRUISE CONTROL HAD STOPPED WORKING. TAKEN VEHICLE TO DEALER AND HAD CLOCK SPRING ASSEMBLY REPLACED. *AK
VEHICLE CAN GO INTO ANY GEAR WITHOUT PRESSING ON BRAKES. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
AIRBAG LIGHT STAYS ON ALL THE TIME. CRUISE CONTROL DOESN'T WORK AS LONG AS LIGHT IS ON. DEALER STATED THERE IS A COMMON PROBLEM, AND PART IS IN STOCK, BUT NO RECALL ISSUED.*AK
WHILE ENTERING THE VEHICLE MY 3 YEAR OLD DAUGHTER SLIPED INTO THE FRONT DRIVERS SEAT, I HAD OPENED THE SIDE DOOR TO PUT HER IN HER CAR SEAT AND IN A MATTER OF SECONDS SHE SLIPPED INTO THE OPENED FRONT DOOR WHERE I HAD JUST TURNED ON THE AC TO COOL THE VEHICLE OFF. WHEN I WENT TO TAKE HER OUT OF THE SEAT SHE GRADED THE GEAR SHIFT AND WITH ME HOLDING ONTO HER AND THE STEERING WHEEL I WAS DRAGGED BY THE MOVING VEHICLE UNTIL WE RESTED UPON THE FENCE THAT SURROUNDS MY SIDE/REAR YARD. SHE WAS NOT INJURED BUT I STRAINED MY BACK BUT DID NOT RECEIVE MEDICAL ATTENTION. I WAS UNAWARE OF THE ABILITY OF THE VEHICLE TO MOVE SO EASILY AND WAS WITHIN ARMS REACH THE ENTIRE TIME. I HAVE REPORTED THE INCIDENT TO THE INSURANCE COMPANY BUT NO POLICE WERE INVOLVED.
VEHICLE WAS IN AN ACCIDENT GOING AT 30-40MPH. VEHICLE T-BONED ANOTHER VEHICLE CAUSING CONSUMER TO HIT HEAD ON WINDSHIELD. UPON IMPACT, FRONT AIR BAGS FAILED TO DEPLOY. A COMPLAINT WAS FILED WITH CHRYSLER, AND SPECIAL INVESTIGATION UNIT WILL CONTACT THE CONSUMER TO COME OUT AND INSPECT.*AK TOTAL DAMGE DONE TO VEHICLE WAS $6700, CHRYSLER INVESTIGATOR STATED IT WAS JUST HIT IN THE WRONG SPOT. *SLC
THE PROBLEM/COMPLAINT IS IN REGARDS TO AN ARTICLE I SAW IN 'AUTOMOTIVE NEWS' PUBLICATION ABOUT A NHTSA PROBE INTO DCX MINIWAN WIRING CAUSING AIRBAGS TO FAIL. BEGINNING LAST FALL SOME TIME, WE BEGAN NOTICING THE AIRBAG LIGHT TO COME ON. AT FIRST IT WAS VERY INTERMITTENT-ONCE EVERY COUPLE WEEKS OR SO. NOW THE PROBLEM IS MORE FREQUENT BUT STILL HAPPENING RANDOMLY. SOME DAYS THE AIR BAG LIGHT WILL STAY ON ALMOST CONTINUOUSLY AND OTHER DAYS IT DOESN'T COME ON AT ALL. BUT ANYWAY, WHEN I READ THE ARTICLE, THE DESCRIPTION SOUNDED EXACTLY LIKE WHAT WE ARE EXPERIENCING. THANK YOU. *AK
THE TRANSMISSION FAILED AT 48,000. WHEN I CONTACTED THE DEALERSHIP THE SERVICE MANAGER DIAGNOSED THE PROBLEM OVER THE TELEPHONE. WHEN I ASKED HIM HOW HE KNEW WHAT WAS WRONG, HIS RESPONSE WAS " HAPPENS ON THESE VANS ALL THE TIME, IT'S A COMMON PROBLEM". WHEN I ASKED WHY DODGE DIDN'T DO A RECALL AND FIX THEM ALL, HIS RESPONSE WAS "WE WOULD RATHER HANDLE THEM ON AN INDIVIDUAL BASIS". I'M SURE IT'S A COST FACTOR. MY POSITION IS THAT DODGE, (CHRYSLER), HAS A MAJOR TRANSMISSION PROBLEM ON THEIR VEHICLES, THEY KNOWINGLY INSTALLED THEM ANYWAYS AND HAVE DECEIVED THE PUBLIC. IF A SURVEY OF DODGE OWNERS WAS CONDUCTED, I'M SURE THAT TRANSMISSION PROBLEMS WOULD BE FREQUENT. DODGE SPLIT THE COST OF A RE-BUILT TRANMISSION WITH ME WHICH COST ME $864.00. I AM CONFIDENT THAT THERE ARE A NUMBER OF PEOPLE WHO HAVE HAD THE COSTS SPLIT LIKE ME, HAD THE WHOLE THING TAKEN CARE OF AND THOSE WHO SUFFERED THE BURDEN OF PAYING FOR THE ENTIRE COST. I FEEL THAT CHRYSLER OWES ME $864.00 AND THAT THEY SHOULD BE PUNISHED FOR PUTTING "BAD" TRANSMISSIONS IN CARS. *AK
SENSOR FAILED, CAUSING SPEEDOMETER TO DROP TO ZERO, AND TRANSMISSION DID NOT SHIFT - "NEUTRAL" ONLY. *AK
I WAS WALKING ALONG THE DRIVER'S SIDE OF THE CAR COMING AROUND THE FRONT OF THE CAR AND WALKING TOWARD THE DRIVER'S DOOR TO ENTER THE CAR AND LEAVE ON AN ERRAND. WHEN I WALKED BY THE POWER MIRROR ASSEMBLY ON THE DRIVER'S SIDE OF THE CAR, MY LEFT ARM BUMPED THE MIRROR ASSEMBLY AND I HEARD A SNAP, LOOKED BACK AND SAW THE MIRROR WAS NO LONGER IN ITS PROPER POSITION. THE MIRROR HAD RELEASED AND ITS REFLECTIVE SURFACE WAS NOW FACING PERPENDICULAR TO THE SIDE OF THE CAR INSTEAD OF TOWARD THE BACK OF THE CAR. I ATTEMPTED TO REPOSITION THE MIRROR TO ITS PROPER PLACE BUT IT WOULD NOT SNAP INTO PLACE AND WILL NOT REMAIN STATIONERY. I TOOK IT TO THE DEALERSHIP BUT IT WAS ABOUT ONE MONTH AFTER THE END OF THE WARRANTY PERIOD. THE DEALERSHIP REPRESENTATIVE SAID THERE HAS BEEN NO NOTIFICATION OF PROBLEMS WITH THE MIRROR ASSEMBLY. I WAS QUOTED ABOUT $300+ FOR THE REPLACEMENT AND REPAIR OF THE MIRROR ASSEMBLY. THE MIRROR BROKE VERY EASILY AND THAT IS VERY DISTURBING...NOT TOO MENTION THAT IT IS VERY EXPENSIVE. I HAVE USED A LOCKING, PLASTIC FASTENER TO SECURE THE MIRROR IN ITS PROPER POSITION AND PLAN TO CONTINUE THIS METHOD FOR THE TIME BEING. I CONSIDER THIS TO BE AN ENGINEERING OR STRUCTURAL FLAW AS IT REQUIRED ONLY A VERY MINOR BUMP BY SOFT TISSUE TO CAUSE THE DAMAGE. I AM VERY FRUSTRATED AND DISAPPOINTED BY THIS EVENT AND THE QUALITY FAILURE.*AK
LEFT REAR ROW AND LEFT MIDDLE ROW SEAT BELT BUCKLE ASSEMBLIES LOCKED UP, AND REQUIRED CONSUMER TO CUT BELTS TO GET CHILDREN OUT OF VEHICLE. BOTH BUCKLE ASSEMBLIES LOCKED UP, AND WOULD NOT RELEASE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
SERPENTINE BELTS HAVE COME OFF WHILE CONSUMER WAS DRIVING, IT RESULTED IN COSUMER LOSING CONTROL OF VEHICLE. CONTACTED DEALER. *AK
TRANSMISSION FAILED SUDDENLY; TRANSMISSION FAILURE AT <70K MI HAS OCCURRED WITH 3 OTHER FAMILY MEMBERS - RECALL NEEDED?*AK
VEHICLE WAS TURNED OFF WITH KEYS AND VEHICLE STARTED ROLLING BACK, AND HIT A PARKED CAR. CONSUMER WAS TAKING VEHICLE IN AS OF 14TH OF MAY TO DETERMINE CAUSE. *AK
CONSUMER IS ABLE TO SHIFT GEARS WITHOUT APPLYING BRAKES. *AK
FRONT CRASH AT 20 MPH, VEHICLE HIT ANOTHER VEHICLE, AND NEITHER FRONTAL AIRBAG DEPLOYED. *AK
DURING RAIN, SNOW, OR ICY CONDITIONS, THE ACCESSORY BELT PULLY OR IDLER GETS WET AND THE BELT COMES OFF RESULTING IN LOSS OF POWER STEERING, POWER BRAKES, ALTERNATOR, ETC. THIS HAS HAPPENED ON 4 SEPARATE OCCASIONS, THE MOST RECENTLY 04/22/01 DURING A RAIN STORM IN CHICAGO. I BELIEVE THAT THERE IS A SHEILD OR SOMETHING MISSING TO PREVENT WATER, SNOW, AND/OR ICE FROM SPLASHING UP ONTO THE BELT PULLIES. *AK
DIRT, SAND, AND MUD GETS ONTO THE ROTOR DISC AND THE BRAKE PADS AND CAUSES THE BRAKES TO SLIP AND ALSO WEAR PREMATURELY. THE REPAIR SHOP SAYS THAT THE MANUFACTURER ELIMINATED THE SHIELD ON THE INSIDE SO THAT DEBRIS CAN GET ONTO THE DISC AND PAD MUCH EASIER. THEY ALSO SAID THAT THE ROTOR DISCS ARE WEARING PREMATURELY FROM THIS AS WELL AS THE FACT THAT THE DISCS HAVE DEFECTIVE STEEL (AIR BUBBLES ENTRAPPED DURING MANUFACTURING OF THE DISCS BECOME EXPOSED AT PITS THROUGH WEAR RESULTING IN ADDITIONAL BUILDUP OF DIRT AND WEAR).
HEAD GASKET FAILED AT 45,000 MILES, ALLOWING COOLANT TO FLOW OUT OF THE DRIVER'S SIDE OF THE ENGINE. DRIVER'S SIDE SEAT BELT RETRACTOR FAILED TO SPOOL OUT AND ALLOW THE OCCUPANT TO BUCKLE THE LATCH PLATE.*AK
PARKING BRAKE RELEASED IT SELF WHILE PERFORMING TRANSMISSION OIL CHECK. *AK
HAD JUST FILLED FUEL TANK, GOT INSIDE VEHICLE, AND SMELLED AN ODOR OF GASOLINE FUMES. ENGINE CHECK LIGHT CAME ON & STAYED. TOOK VEHICLE TO MECHANIC, AND RAN DIAGNOSTIC TEST. MECHANIC RESET THE ENGINE CHECK LIGHT, AND IT CAME BACK ON.*AK CONSUMER STATES ENGINE LIGHT IS CONTINUOUSLY ILLUMINATED AND THERE IS A STRONG ODOR COMING FROM THE FUEL TANK DOOR. *SLC
I HAVE TO PAY FOR THIS REPAIR AND THERE IS A KNOWN PROBLEM WITH THIS CLOCKSPRING ASSEMBLY. I WOULD LIKE TO SEE A RECALL AND BE REIMBURSED FOR MY REPAIR.*AK
AIRBAG LIGHT STAYS ILLUMINATED WHILE VEHICLE IS IN MOTION DUE TO BAD CLOCK SPRING. ALSO, HORN ASSEMBLY AND CRUISE CONTROL ARE INOPERABLE. DEALER HAS BEEN NOTIFIED.*AK
TENSIONER ON ENGINE HAD BROKEN TWICE. REPAIRED FIRST TIME UNDER WARRANTY. SECOND TIME NOT UNDER WARRANTY. HAD LOST POWER STEERING DUE TO TENSIONER BREAKING.*AK
TRANSMISSION HAD 35,094 MILES AND CONSUMER PUT 48,000 MILES ON VEHICLE. VEHICLE HAD 5,000 MILES OVER THE WARRANTY TO GET FIXED. DEALER WILL NOT CONSIDER REPAIRING OR ASSISTING CONSUMER. *AK THE TRANSMISSION EXPLODED WHILE THE CONSUMER WAS DRIVING, AND THE CONSUMER WAS ASKING THE MANUFACTURER TO REIMBURSE HIM THE COST OF REPLACING THE TRANSMISSION. *YH
CONSUMER HAD TAKEN VEHICLE TO MECHANIC FOR AN OIL CHANGE , AND MECHANIC FOUND OUT THAT ANTI-FREEZ WAS LEAKING FROM HEAD GASKET. THEN, TOOK VEHICLE TO DEALER TO BE REPAIRED, AND DROVE HOME FINDING OUT THAT DEALER DID NOT PUT FLUID IN TRANSMISSION, AND HAD TO RETURN FOR REPAIRS.*AK CONSUMER STATES THAT DEALER DID NOT PERFORM ALL REPAIRS, ONLY FIXED HEAD GASKET, DID NOT PROPERLY RE-CLAMP FUEL LINE. CONSUMER STATES THERE WAS TRANSMISSION PROBLEM DUE TO DEALER POSSIBLY REMOVING RADIATOR AND NOT PROPERLY RE-ATTACHING THE TRANSMISSION LINE, CAUSING LOSS OF TRANSMISSION FLUID AND NOISE. *SLC
HAD LEFT STOP LIGHT AND ABOUT TO MAKE LEFT TURN WHEN ANOTHER VEHICLE KEPT STRAIGHT, AND WAS HIT ON DRIVER'S SIDE WITH DRIVER SIDE OF CARAVAN. AIR BAG FAILED TO DEPLOY.*AK
I HAVE TWO RECENT PROBLEMS THAT DID NOT RESULT IN AN ACCIDENT. 1) THE TURN SIGNAL DOES NOT CANCEL ANY LONGER AFTER MAKING A TURN AND 2) THE IGNITION SWITCH IS STUCK IN THE OFF POSITION, WHICH IMMOBOLIZES THE CAR.
THE AIRBAG WARNING LIGHT ON THE DASH HAS BEEN COMING ON INTERMITTENTLY SINCE LAST NOVEMBER APPROXIMATELY. IT SOMETIMES LIGHTS WHEN STARTING THE VEHICLE, OR WHILE DRIVING, OR WHILE STOPPED IN TRAFFIC. THERE APPEARS TO BE NO PATTERN OR CIRCUMSTANCE THAT TRIGGERS THE LIGHT. I HAD THE PROBLEM CHECKED BY THE DEALERSHIP ON MARCH 3, 2001. I WAS TOLD THEY HAD CHECKED IT OUT AND RESET THE "TROUBLE CODES" AND TEST DROVE THE VEHICLE AND THERE WAS NO FURTHER PROBLEM. THEY SAID IF THE PROBLEM RECURRED, THEY WOULD HAVE TO DIAGNOSE IT FURTHER. I WAS CHARGED ABOUT $25.00 FOR THE WORK THEY DID. THE LIGHT AGAIN CAME ON BEFORE I REACHED HOME FROM THE DEALERSHIP, AND THE LIGHT CONTINUES TO INTERMITTENTLY COME ON AND OFF AS BEFORE. I HAVE NOT CONTACTED THE DEALERSHIP AGAIN REGARDING THE CONTINUING PROBLEM. I AM FILING THIS REPORT BECAUSE I BECAME AWARE OF YOUR INVESTIGATION INTO WHAT SOUNDS LIKE THE SAME PROBLEM I AM HAVING. WHEN I WAS AT THE DEALER, I ASKED IF THERE WERE ANY SIMILAR PROBLEMS REPORTED BY OTHER OWNERS AND WAS TOLD BY THE SERVICE MANAGER HE WAS NOT AWARE OF ANY, BUT SOMETIMES THE CLOCKSPRING COULS CAUSE A PROBLEM. BUT WITH MY MILEAGE, THERE WASN'T ANY WARRANTY COVERAGE FOR REPAIR. PLEASE ADD MY REPORT TO YOUR DATABASE.*AK
WHILE DRIVING, ENGINE COMPARTMENT CAUGHT ON FIRE, CLAIM 13-7276-388. *SLC
FUEL WOULD LEAK FROM GASKETS "O" RING FROM GASOLINE TANK, WHICH WAS CORRODED. *AK THE LEAK WAS FROM CONNECTION BETWEEN TANK AND FUEL LINE. *YH
VEHICLE EXPERIENCED ENGINE FIRE, CLAIM 75-A337-158. *SLC
A INTERNAL PART FAILED IN TRANSMISSION. MINIVAN WAS NEVER USED FOR TOWING. A TRANSMISSION SHOULD NOT FAIL AT 56000 MILES DURING NORMAL DRIVING CONDITIONS. THIS IS NOT A UNUSUAL CIRCUMSTANCE, THIS IS A DEFECT.*AK
VEHICLE PARKED WITH ENGINE RUNNING ACCELERATED ON ITS OWN AND HIT A TREE.$ 3000 DAMAGE. CHRYSLER REFUSED TO HONOR WARRANTY, SAID NOTHING WRONG WITH VEHICLE. YET DEALER FOUND ELECTRICAL PROBLEM, COMPUTER NEEDED TO BE RESET. *AK
AFTER TRANSMISSION WAS REPLACED SERPENTINE BELT FELL OFF. THEN, TOOK VEHICLE BACK TO DEALER, AND THEY SAID THAT BELT COULD FELL OFF ANY TIME IF IT GETS WET. CONSUMER HAD TO PURCHASE A COVER TO AVOID TO FELL OFF.*AK
SERPENTINE BELT CAME OFF, AND THERE WAS A LOSS OF STEERING. THIS HAPPENED IN RAIN OR SNOWY WEATHER. CONSUMER WAS TRAVELING 35-40MPH IN RAIN AND SPLASHING THROUGH PUDDLES. JUST AS THEY WERE EXITING BATTERY/OIL AND TEMPERATURE LIGHTS CAME ON. VEHICLE LOST STEERING. SECOND TIME ON 2-22-01, GOING 60MPH IN RAIN AND WATER SPLASHING UNDERNEATH MADE VEHICLE LOSE STEERING. MAUFACTURER SAID NOT ENOUGHT VEHICLES WERE AFFECTED TO ASSIST WITH PROBLEM. *AK *SLC
THE PROBLEM WITH THIS VEHICLE IS THAT THE TRANSMISSIO HAD TO BE REPLACED WITH LESS THAN 50,000 MILES ON IT. I BOUGHT A NEW VEHICLE FOR THE SECURITY AND SO THAT I WOULD NOT BE INCONVENIENCED WITH MAJOR REPAIRS. THAT THEORY WAS THROWN OUT THE WINDOW WITH THIS PROBLEM. DIFFERENTIAL PIN WAS WORN IS WHAT THE DEALERSHIP DIAGNOSED AS THE PROBLEM AND GAVE ME THE CHOICE OF REBUILDING OR REPLACING TRANSMISSION. I HAVE TO SAY THAT I WAS A LITTLE ALARMED WHEN I WAS TOLD HOW LONG I WOULD BE WITHOUT THE VAHICLE BECAUSE THE PART WAS ON BACKORDER. THIS LEADS ME TO BELIEVE THAT PROBLEMS WITH THE TRANSMSISSION ARE NOT UNCOMMON. I FURHTER BELIEVE MY THEORY TO BE TRUE BECAUSE WHENEVER I MENTION IT TO PEOPLE THEY ARE NOT SURPRISED AND BASICALLY TELL ME THAT IT HAPPENS ALL THE TIME TO CARAVANS. SO, $2091.25 POORER, I AM WRITING THIS IN HOPES THAT THIS DOESN'T HAVE TO HAPPEN TO OTHER OWNERS OF DODGE CARAVANS. THE DEALERSHIP AND MANUFACTURER WERE OF ABSOLUTELY NO HELP WHEN IT CAME TO RECTIFYING THIS PROBLEM. THEREFORE, YOU HAVE A LETTER FROM ONE EXTREMELY UNHAPPY AND IRATE DODGE CARAVAN OWNER (ALTHOUGH NOT FOR LONG, BECAUSE I AM LOOKING TO TRADE).*AK
FAN BELT FELL OFF WHILE DRIVING IN A SNOW STORM. CONSUMER WAS TOLD BY OTHER MECHANICS THIS WAS A KNOWN PROBLEM, AND THAT SOME CONSUMERS HAVE PUT ON SHIELDS TO PREVENT FAN BELT FROM FALLING OFF. *AK
SCREW CLAMP THAT CONNECTS RUBBER FUEL LINE TO THE METAL FUEL LINE ON TOP OF ENGINE CAME LOOSE, CAUSING GAS TO LEAK ONTO HOT ENGINE. I SCREWED CLAIM TIGHT AND SO FAR SO GOOD. I THINK THEY SHOULD HAVE USED A DIFFERENT TYPE CLAMP TO SECURE THIS FITTING.*AK
INTEGRATED SEAT BROKE AT THE LATCH PLATE BETWEEN LEGS. THERE'S A JAGGED PLASTIC PIECE THAT CAN INJURE CHILD. IT'S NOT COVERED UNDER WARRANTY. VEHICLE'S MILEAGE IS OVER 36,000. CONSUMER IS RESPONSIBLE FOR COST.*AK
BRAKING DISTANCE IS NOT WHAT IT SHOULD BE, MOSTLY WHEN APPLYING BRAKES AT SPEEDS OF 60-65 MPH. TOOK VEHICLE INTO DEALER AT LEAST 6 TIMES, DEALER COULD NOT REMEDY PROBLEM. *AK THE BRAKES MALFUNCTIONS. *YH
GOODYEAR, CONQUEST TIRES, ORIGINAL EQUIPMENT, TIRE SIZE P215-65-R15, DOT # IS M6VFHKDR128. THERE WAS TREAD SEPERATION ON 3 OF 4 TIRES, TIRES HAVE LESS THAN 50 THOUSAND MILES ON THEM, ONLY REAR RIGHT TIRE DID NOT SEPARATE, CONTACTED GOODYEAR DEALER, AND CONSUMER HAD TO PAY FOR ALL 3 NEW TIRES.*AK *SLC
POWER STEERING BELT COMES OFF WHEN DRIVING THROUGH SNOW GREATER THAN 6 INCHES IN DEPTH. CAUSED SUDDEN LOSS OF POWER STEERING AND LOSS OF VEHICLE CONTROL. TECHNICAL BULLETIN FROM REPAIR SHOP INDICATES THAT THE TENSIONER ARM ON THIS MODEL IS DEFECTIVE (INSUFFICIANT TENSION TO KEEP BELT ON), AND THAT IT NEEDS A SNOW SHIELD. SNOW UNDER VEHICLE GETS PUSHED INTO BELT ASSEMBLY CAUSING BELT TO FALL OFF. TECHNICAL BULLETIN INDICATES THE CORRECTIVE PROCEDURE (STRONGER TENSIONING ARM AND SNOW SHIELD) WILL BE COVERED ONLY IF VEHICLE IS UNDER WARRANTY. FOR QUESTIONS, PLEASE USE E-MAIL ADDRESS. THE WORK PHONE LISTED WILL ONLY BE CURRENT UNTIL 01/24/00. NEW WORK PHONE IS UNDETERMINED AT THIS TIME. *AK
SERPENTINE BELT THROWN OFF. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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