Page 11 of 12 · complaints 501–550 of 583

1997 Dodge Grand Caravan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →

Visibility › Windshield Wiper/Washer › Switch/Wiring
Filed Feb 1, 1999CA

WINDSHILED WIPER MOTOR SWITCH FAILED. NLM

Steering › Column Locking › Anti-theft Device
Filed Feb 1, 1999CA

ALARM SYSTEM REPLACED SEVERAL TIMES. YH

Visibility › Windshield Wiper/Washer
Filed Feb 1, 1999CA

WINDSHIELD WIPER FAILED DUE TO SHORT. YH

Power Train › Axle Assembly
Filed Feb 1, 1999CA

TRANS AXLE FAILED COMPLETELY. YH

Power Train › Axle Assembly › Axle Shaft › Seal
Filed Feb 1, 1999CA

REAR RIGHT TRANSMISSIONS FRONT PUMP SEAL IS LEAKING. YH

Latches/Locks/Linkages › Doors › Latch
Filed Jan 29, 1999SC

VEHICLE INTERMITTENTLY LOCKS AND UNLOCKS ON ITS OWN. INCIDENT HAS OCCURRED A DOZEN OR MORE TIMES. DEALER IS AWARE OF THE PROBLEM AND CANNOT REMEDY THE PROBLEM. VECHICLE IS SAFETY DEFECT, AND OWNERS HAS CHILDREN THAT HAVE BEEN LOCKED IN. PROBLEM STILL EXISTS. PROVIDE FURTHER INFORMATION. *AK

Steering › Hydraulic Power Assist › Pump
Filed Jan 21, 1999OH

WHEN DRIVING IN CITY OR ON FREEWAY THE BELT COMES OFF AND THE POWER STEERING GOES OUT. SHORTLY AFTER THE WARNING LIGHTS COME ON, BATTERY NOT CHARGING EX. DEALERSHIP WILL REPAIR BELT. THE LAST TIME DEALER CHANGED BELT.

Parking Brake › Conventional
Filed Jan 9, 1999NY

THE RIGHT REAR PARK BRAKE DOES NOT ENGAGE. PROBLEM FOUND 8 JAN 99. SUSPECT LOOSE OR DAMAGED PARK BRAKE ASSY WITHIN THE BRAKE DRUM. ASSY MAKES NOISE WHEN APPLYING TENSION ON THE PARKING BRAKE CABLE. LEFT REAR PARK BRAKE FUNCTIONS PROPERLY. NORMAL BRAKE OPERATION (BRAKE PEDAL) TESTED GOOD, EQUAL FORCE ON LEFT AND RIGHT BRAKES. PROBLEM ISOLATED TO THE RIGHT REAR PARK BRAKE ASSY.

Suspension › Front
Filed Jan 6, 1999DE

DEFECTIVE TRANSMISSION, CAUSING DIFFICULTY IN REVERSE POSITION AND SURGEING WHILE DRIVING. ALSO VIBRATION AND THE VEHICLE PULLS TO THE RIGHT BADLY WHICH MAY CAUSE AN ACCIDENT. DEALER CANNOT DETERMINE PROBLEM, BUT IS GOING TO REPLACE THE TIRES. MICHELIN STATED THAT IT NOT THE TIRES, BUT THE VEHICLE ITSELF. *AK PLEASE PROVIDE FURTHER INFORMATION.

Steering › Rack and Pinion
Filed Jan 4, 1999VA

RACK AND PINION STEERING MALFUNCTIONED. *AK

Steering › Steering Wheel/Handle Bar
Filed Dec 30, 1998VA

WAS TRAVELING ABOUT 10MPH & MAKING A LEFT TURN. HEARD LOUD CREAKING NOISES FROM STEERING COLUMN. TOOK TO DEALER AT LEAST 4 DIFFERENT TIMES. VEHICLE UNDER WARRNATY & DEALER REFUSED TO LOOK AT IT OR REPAIR VEHICLE. *AK

Service Brakes, Hydraulic › Foundation Components
Filed Dec 28, 1998FL

NOTICED NOISE FROM LT SIDE OF VEHICLE, CHECKED BRAKES OUT RIGHT SIDE WAS FINE LEFT SIDE BRAKE WAS DOWN TO THE METAL. VAN IS ONLY 1997 MODEL AND THEY TOLD ME THE CALIPER NEEDED REPLACED . I DONT THINK THIS ITEM SHOULD NEED REPLACED IN ONLY ONE YEAR . IS IT POSSIBLY A PROBLEM OR IS THIS NORMAL. MY WARRANTY RAN OUT IN NOVEMBER OF 1998 AND THE PROBLEM OCCURED IN DECEMBER OF 1998. THANK YOU VERY MUCH.( DOT NUMBER: )

Suspension
Filed Dec 23, 1998WV

WHEN DRIVING OVER 20 MPH UP UNTIL 40 MPH THE VEHICLE WILL START VIBRATING WITHOUT PRIOR WARNING. VEHICLE HAS BEEN IN SHOP FOR SERVICE SINCE CONSUMER HAD THE VEHICLE. DEALER THINKS THE TIRES ARE CAUSING THE VIBRATION. *AK

Parking Brake › Conventional
Filed Dec 7, 1998WA

PARKING BRAKE PEDAL RELEASES SPONTANIOUSLY WHEN PARKED ON A FORWARD INCLINE

Visibility › Windshield Wiper/Washer
Filed Nov 21, 1998MD

THE WINDSHIELD WIPERS COME ON WITHOUT INTERVENTION FROM DRIVER. I THINK THIS IS A SAFETY ISSUE. WHEN THE WIPERS COME ON BY THEMSELVES, IT COULD BE FRIGHTENING AND THUS CAUSE THE DRIVER TO NOT PAY ATTENTION TO THE ROAD WHICH COULD RESULT IN A FATALITY. ON ONE OCCASION WHILE DRIVING THE WIPERS CAME ON SUDDENLY AND MY WINDSHIELD BECAME SO SMEARED THAT I COULD NOT SEE THE ROADWAY CLEARLY. I'D LIKE TO AVOID THIS HAPPENING AGAIN AND WOULD VERY MUCH LIKE MY VEHICLE REPAIRED BY DODGE BECAUSE I SUSPECT THIS IS A SAFETY DEFECT. FURTHERMORE, I PLACED MY WINDSHIELD WIPER PROBLEM OUT ON THE INTERNET TO FIND OUT IF OTHER CARAVAN OWNERS HAD SIMILAR PROBLEMS. WITHIN A DAY, I HAD RECEIVED A RESPONSE AND WAS TOLD TO NOTIFY YOU.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Nov 10, 1998TX

WHEN DRIVING AT 45 AND UP AND BRAKING THE STEERING STARTS SHUTTERING. DEALER CONTACTED, AND STATED THE ROTORS ARE WARPED AND CAUSING THE SHUTTERING. REPAIRWORK DONE AT OWNER'S EXPENSE. *AK

Electrical System › WiringFire
Filed Nov 7, 1998MD

ELECTRICAL FIRE.

Fuel System, Gasoline › Delivery
Filed Nov 6, 1998TN

MY WIFE AND SON HAD JUST LEFT CHURCH AND WAS SETTING AT A RED LIGHT WHEN THE QUICK CONNECT ON THE FUEL LINE POPPED OFF AND THE VAN QUIT. WHEN I ARRIVED THE ENGINE (FAN BELT SIDE) HAD BEEN SPRAYED WITH GAS AND GAS DRIPPING FROM UNDERNEATH AND PUDDLED UNDER THE PASSENGER SIDE FRONT TIRE. I TRIED TO SEE IF IT WOULD START AND PROBABLY ANOTHER QUART OF GAS OR SO PUMP OUT BEFORE MY WIFE NOTICED THERE WAS GAS RUNNING OUT THE BOTTOM OF VAN. A MAN WHO HAD STOPPED TO HELP, ACTUALLY FOUND THE GAS LINE PROBLEM AND SNAPPED IT BACK ON, AFTER TUGGING ON THE LINE SOME TO SEE IF IT WOULD COME OFF I AGREED TO TRY STARTING IT AGAIN.(I HAD ALREADY CALLED A TOW TRUCK AND WASN'T CRAZY ABOUT STARTING IT WITH ALL THE GAS AROUND) IT STARTED UP AND RAN ABOUT 10 MINUTES AND IT POPPED OFF AGAIN. WHEN IT POPPED OFF THE SECOND TIME WE WERE WATCHING, THE DANGEROUS THING ABOUT IT WAS THAT BEFORE IT COMPLETLY POPPED OFF AND KILLED THE ENGINE IT SPRAYED GAS OVER THE FRONT OF THE ENGINE FOR APPROX 5 - 10 SECONDS. WE POPPED IT BACK ON AGAIN AND STARTED IT, BUT THE TOW TRUCK WAS THERE BY THEN AND WE HAD IT TOWED TO THE DEALER TO GET IT CHECKED OUT. THE DEALER KEPT THE VAN 4 DAYS AND SAID THEY COULDN'T FIND ANYTHING WRONG. I PICKED IT UP AFTER TRYING TO GET THEM TO REPLACE THE CONNECTOR BUT THEY SAID THEY COULDN'T REPLACE IT UNTILL THEY COULD DUPLICATE IT POPPING OFF, I GUESS SEE IT COME OFF THEMSELVES. I'M DRIVING IT NOW BECAUSE I CAN'T AFFORD TO LET THEM KEEP IT ANOTHER 20,000 MILES SO THEY CAN SEE IT POP APART

Vehicle Speed Control
Filed Oct 15, 1998IL

WHILE THE CRUISE CONTROL IS ACTIVATED AND THE VEHICLE HAS BEEN DRIVEN FOR LONG HOURS, THE VEHICLE WILL DECELERATE TO 0 MPH AND BOUNCE BACK UP TO 60 MPH, WHICH MAY CAUSE AN ACCIDENT. DEALER CANNOT DETERMINE PROBLEM. CAUSE UNKNOWN. *AK

Power Train › Automatic Transmission1 injured
Filed Oct 13, 1998MA

TRANSMISSION FAILED CAUSING A SERIOUS ACCIDENT AND INJURY.

Air Bags › FrontalCrash4 injured
Filed Sep 29, 1998PA

CONSUMER WAS IN AN ACCIDENT WITH HER FAMILY IN THE DODGE VAN. WAS GOING ABOUT 30 MPH WHEN SHE HIT THE ANOTHER VEHICLE VERY HARD, THE AIR BAGS DID NOT DEPLOY. *AK

Electrical System › Wiring › Interior/Under Dash
Filed Sep 24, 1998CT

ABS WARNING LIGHT COMES ON INTERMITTENTLY AND REMAIN ON FOR SECONDS TO NEARLY AN HOUR. DURING THIS PERIOD, DIRECTIONAL SIGNALS AND POWER LOCKS BECOME INOPERABLE. THERE'S ALSO A STRAINING SOUND UNDER THE HOOD. DEALER TESTED VEHICLE, BUT COULD NOT REPRODUCE THE PROBLEM.

Unknown or Other
Filed Sep 13, 1998PA

UNSPECIFIED.

Unknown or Other
Filed Sep 13, 1998PA

AUTOMATIC TRANSMISSION SHIFTING PROBLEMS.

Power Train › Automatic Transmission
Filed Sep 13, 1998SC

TRANSMISSION VIBRATES BETWEEN 3 AND 4 UPSHIFTS RANDOMLY, BETWEEN 30-40 MPH.

Structure › Body › Door
Filed Sep 3, 1998OR

AUTOMATIC DOOR LOCKS AND INTERIOR LIGHT SYSTEM FAIL WHEN BRAKES ARE APPLIED WHEN IN EXCESS OF 40 MPH.

Electrical System
Filed Aug 28, 1998CA

CONSUMER HAS BEEN HAVING ELECTRICAL PROBLEM WITH HIS CONVERTED VAN WHEN HE TRIED TO GET IN OR GET OUT OF VEHICLE. THE RAMP DID NOT WORK PROPERLY. ALSO, SOME OTHERS BOTTOMS DID NOT WORK. DEALER AND MANUFACTURER CONTACTED. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Aug 24, 1998OH

THE FUEL TANK CRACKED, CAUSING A FUEL LEAK, WHICH IF IGNITED MAY CAUSE A FIRE. DEALER REPLACED FUEL TANK 2 TIMES. CAUSE UNKNOWN. DEALER CANNOT DETERMINE PROBLEM. PLEASE PROVIDE DETAILS. *AK

Latches/Locks/Linkages › Doors › Latch
Filed Aug 24, 1998FL

HAD THE KEY IN THE IGNITION AND HAD PLACED THE CHILD IN THE VEHICLE. CLOSED THE SLIDING DOOR AND ALL THE DOORS WERE IN THE LOCKED POSITION, LOCKING THE CHILD IN THE VEHICLE. DEALER ADMITTED TO THE CARAVANS HAVING THIS PROBLEM. CAUSE UNKNOWN. DEALER CANNOT DETERMINE PROBLEM. PLEASE PROVIDE DETAILS. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 19, 1998WA

ABS AND TRACTION CONTROL HAS TAKEN MORE THAN A MONTH.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 14, 1998MI

BRAKE ROTORS FAILED CAUSING VIBRATION IN THE STEERING WHEEL AND DIFFICULTY MAINTAINING CONTROL.

Engine and Engine Cooling › Engine › Gasoline
Filed Jul 13, 1998TX

WHILE DRIVING WITH THE RADIO PLAYING AND THE AIR CONDITIONER ON, AND WITHOUT ANY WARNING, THE ENGINE JUST DIES OUT. BUT EVERYTHING ELSE IS STILL WORKING. TOOK VEHICLE INTO DEALER TWICE, BUT THEY CAN'T DUPLICATE THE PROBLEM. *AK

Power Train › Automatic Transmission
Filed Jun 22, 1998VA

WHILE DRIVING TRANSMISSION WILL SHIFT INTO NEUTRAL, AND WILL NOT SWITCH INTO ANY GEAR. DEALER KNOWS PROBLEM, BUT DOES NOT HAVE A SOLUTION. *AK

Power Train › Automatic Transmission
Filed Jun 16, 1998PA

TRANSMISSION HAS BEEN REPLACED THREE TIMES WITH ONLY 20,000 MILES. ONE TRANSMISSION BLEW AFTER HALF A DAY. CAN'T FIND THE PROBLEM. *AK

Exterior Lighting › Headlights
Filed Jun 3, 1998AL

HEAD LIGHTS ARE NOT SUFFICIENT.

Engine and Engine Cooling › Engine › Gasoline
Filed Jun 2, 1998FL

VEHICLE STALLS WITHOUT NOTICE AT VARIOUS SPEEDS, LEAVING THE VEHICLE COMPLETELY DISABLED

Power Train › Automatic Transmission › Torque Converter
Filed Jun 2, 1998VA

TRANSMISSION TORQUE CONVERTOR FAILED AND CAUSED DAMAGE.

Engine and Engine Cooling › Engine › Gasoline
Filed May 5, 1998IN

INTERMITTENTLY WHILE DRIVING THE VEHICLE STALLS AND LOSES ALL POWER WHICH ALMOST CAUSED SERIOUS ACCIDENT. HAPPENED 7 TIMES. THE DEALER CANNOT DETERMINE PROBLEM. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 3, 1998MD

WHILE DRIVING AND APPLYING BRAKES, ABS BRAKES HESITATE/FAIL.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 23, 1998OH

WARPED FRONT BRAKE ROTORS. *AK

Electrical System › Wiring › Fuses and Circuit BreakersFire
Filed Mar 18, 1998PA

FUSE BOX SHORTED OUT CAUSING VEHICLE FIRE.

Power Train › Automatic Transmission
Filed Feb 26, 1998OR

TRANSAXLE SHIFTED INTO SECOND GEAR WITHOUT WARNING AND WITH NO BRAKE LIGHTS TO WARN BIG TRUCK THAT WAS TRAVELING BEHIND VEHICLE.

Power Train › Automatic Transmission
Filed Feb 24, 1998CA

TRANSMISSION GEARS FAILED, CAUSING VEHICLE STALLING AND NOISE.

Power Train › Automatic Transmission
Filed Feb 18, 1998MD

VEHICLE DRIFTS ON HILLS IF BRAKE IS RELEASED AND ENGINE REMAINS IDLING WITHOUT FOOT ON ACCELERATOR.

Unknown or Other
Filed Feb 12, 1998TX

UNSPECIFIED.

Vehicle Speed Control1 injured
Filed Feb 8, 1998NY

VEHICLE RAPIDLY ACCELERATED BACKWARDS, AND CONTINUED BACKARDS WITH THE BRAKES APPLIED UNTIL IT HIT A BUILDING.

Fuel System, Gasoline › Storage › Tank Assembly
Filed Feb 8, 1998OH

FUEL LEAKS FROM UPPER RIGHT SIDE OF TANK WHEN FUEL TANK IS FULL.

SeatsCrash
Filed Feb 5, 1998FL

BUCKET SEAT: DRIVING APPROXIMATELY 25MPH WHEN A TRUCK RAN A LIGHT AND HIT VAN ON THE LEFT HAND SIDE, VEHICLE SWERVED AROUND IN THE STREET. THE IMPACT FROM THE ACCIDENT BENT THE BARS THAT THE BUCKET SEAT ATTATCHES TO ON THE FLOORBOARD. *AK

Latches/Locks/Linkages › Doors › Latch
Filed Jan 4, 1998NY

DOOR LOCKS ON SLIDING DOORS WORK INTERMITTENTLY.

Steering › Rack and Pinion
Filed Dec 20, 1997OH

VEHICLE MAKES LOUD GROANING NOISE WHEN STEERING WHEEL IS TURNED.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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