Page 18 of 24 · complaints 851–900 of 1,157

1996 Dodge Grand Caravan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →

Power Train › Automatic Transmission
Filed Aug 1, 1999CA

THE VAN STALLS AND BACKFIRES, THEN SLOWS TO A COMPLETE STOP. ACCELERATION ONLY SLOWS IT DOWN MORE. ONCE OFF THE ROAD, I TURN THE ENGINE OFF FOR HALF AN HOUR BEFORE RESTARTING. THIS HAD HAPPENED ABOUT 10 TIMES IN THE PAST WEEK. THE 'SERVICE ENGINE SOON' LIGHT CAME ON TWICE. I FIRST WENT TO THE LODI DODGE DEALERSHIP. THE CODE READ 'MULTIPLE CYLINDER MISFIRE'. THEY DID A DIAGNOSIS. THEY CHANGED THE FUEL FILTER, AIR FILTER AND FUEL PUMP RELAY PLUG. THE PROBLEM REMAINED. I THEN TOOK THE VAN TO AN INDEPENDENT SHOP. THEY DID A DIANOSIS. THEY SAID IT NEEDED A TUNE-UP. THAT DID NOT SOLVE THE PROBLEM. THIS PAST FRIDAY, I TOOK THE VAN TO ANOTHER SHOP. THEY COULD NOT FIND ANYTHING WRONG. THE PROBLEM REMAINS. I CALLED THE CHRYSLER CUSTOMER SERVICE NUMBER ON FRIDAY TO INQUIRE ABOUT ANY BULLETINS OUT THAT MIGHT PERTAIN TO THIS INTERMITTANT PROBLEM. I WAS TOLD THERE WEREN'T ANY. HOWEVER, ON YOUR WEBSITE I FOUND BULLETIN #18-30-95 THAT DOES SOUND LIKE IT IS RELATED. THIS IS A VERY DANGEROUS SITUATION. I NEVER KNOW WHEN OR WHERE THE CAR WILL FREEZE UP AND COME TO A COMPLETE STOP.

Electrical System › Wiring › Front Underhood
Filed Jul 30, 1999MA

WHEN DRIVING AT ANY SPEED VEHICLE STALLED OUT DUE TO A SHORT IN WIRING HARNESS. VEHICLE HAS BEEN AT DEALER FOUR TIMES FOR REPAIRS, AND DEALER COULDN'T DETERMINE THE CAUSE OF THE PROBLEM. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jul 28, 1999MD

FUEL TANK LEAKED AND DODGE WOULD NOT REPLACE AS THE VEHICLE WAS OUT OF WARRENTY

Power Train › Manual Transmission
Filed Jul 27, 1999MI

WAS NOT TOLD CAR WAS A "RENTAL VEH." 4 TRANSMISSIONS IN 88,000 K (LOOK ON FORUM GROUPS RE: CARAVAN TRANSMISSIONS. KNOWN PROBLEM :(DEFECT!!), CAN YOU HELP???

Fuel System, Gasoline › Storage › Auxillary Tank › Selector Devices
Filed Jul 23, 1999KY

THE FUEL TANK ROLLOVER VALVE CAN ALLOW FUEL TO PASS INTO THE VAPOR CANISTER. RECALL REMEDY DID NOT CORRECT THE PROBLEM. RECALL NUMBER 95V236000.AT 27000 MILES WITH FUEL TANK LEAKING PROFUSELY, AFTER RECALL PERFORMED WHILE PUTTING GAS INTO VEHICLE THE GAS POURED OUT ON THE GROUND, REPLACED GAS TANK AND O-RING TO SOLVE PROBLEM. *AK.

Electrical System › Ignition › Module
Filed Jul 22, 1999MA

THIS IS AN INTERMITTENT PROBLEM THAT HAS OCCURRED TWICE. EACH TIME THE VEHICLE LOST POWER WHILE IN MOTION AT APPROX. 25-30MPH. THE FIRST TIME, THE VEHICLE LOST ALL POWER WHILE SLOWING TO MAKE A TURN ONTO AN ADJACENT STREET. THE SECOND TIME OCCURRED WHEN STARTING TO SLOW DOWN FOR AN INTERSECTION. DURING THIS OCCURRENCE THE VEHICLE STOPPED RUNNING, THEN SEEMED TO RESTART RESULTING IN AN ENGINE RACING CONDITION. DURING EACH OCCURRENCE (NO POWER OR STALL THEN RACE CODITION) THE VEHICLE HAS BEEN DIFFICULT TO HANDLE AND COULD HAVE RESLUTED IN AN ACCIDENT. AFTER THE FIRST OCCURACE THE VEHICLE WAS BROUGHT TO THE DEALER. THE TPS SENSOR WAS REPLACED AT THAT TIME. AFTER THE SECOND OCCURRENCE THE VEHICLE WAS BROUGHT BACK TO THE DEALER AND AFTER MUCH DIAGNOSIS, THEY HAVE PROPOSED TO REPLACE AND 5V WIRE IN A POWER HARNESS AND/OR REPLACE THE COMPUTER CONTROL MODULE. ALTHOUGH THIS SEEMS LIKE A COSTLY TRIAL AND ERROR PROCESS WE HAVE BEEN NOTIFIED THAT THERE ARE NO OTHER ALTERNATIVES TO SOLVING THIS PROBLEM SO WE HAVE ELECTED TO DO BOTH. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 21, 1999FL

ANTI-LOCK BRAKES FAILED WHILE DRIVING 35 MPH, AND BRAKE PEDAL WENT STRAIGHT TO THE FLOOR. *AK

Visibility › Windshield Wiper/Washer
Filed Jul 13, 1999MN

WINDSHIELD WIPERS COME ON AT ANY TIME WHILE ENGINE IS RUNNING. WIPERS STARTLE DRIVER BECAUSE OPERATOR DOES NOT ACTIVATE THEM. WIPERS ALSO CAUSE PARTIAL VISION OBSTRUCTION DURING OPERATION. *AK

Power Train › Automatic Transmission
Filed Jul 13, 1999MD

THE TRANSMISSION HAS FAILED 5 TIMES AND HAS BEEN REPLACED. IN ONE INSTANCE, THE CAR JUST STOPPED AS I WAS MAKING A TURN. NO ONE HAS BEEN INJURED; HOWEVER, THE CAR IS POTENTIALLY DANGEROUS AND CERTAINLY UNRELIABLE AS WE HAVE HAD IT INTO THE REPAIR SHOP 5 TIMES FOR THE SAME PROBLEM IN 4 YEARS. *AK

Tires
Filed Jul 12, 1999TX

IMFORMATION IN THE OWNER'S MANUAL IN REFERENCE TO TIRE SIZE DIRECTS THE OWNER TO SEE INFORMATION ON THE DOOR WHICH IS NOT THE CORRECT TIRE SIZE. PLEASE GIVE ANY FURTHER DETAILS. *AK

Steering › Hydraulic Power Assist › Pump
Filed Jul 7, 1999FL

IE98054, WHILE DRIVING OVER A WATER PUDDLE VEHICLE LOST POWER STEERING FOR THAT MOMENT WHICH COULD HAV E CAUSED LOSS OF CONTROL. AFTER IT WAS OUT OF THE WATER, A SQUEAKY NOISE WAS HEARD AND VEHICLE RETURNED BACK TO NORMAL. DEALER REPLACED STEERING BELT TENSIONER AND SERPETINE BELT. PROBLEM IS REOCCURRING. PLEASE PROVIDE FURTHER INFORMATION. *AK

Power Train › Automatic Transmission
Filed Jul 7, 1999GA

NO SUMMARY

Engine and Engine Cooling › Engine › Gasoline
Filed Jul 6, 1999CA

THE ENGINE SHUTS OFF INTERMITTENTLY AT VARIOUS SPEEDS. ONBOARD COMPUTERS GIVE NO INDICATION OF A PROBLEM. DEALER COULD NOT LOCATE SOURCE OF PROBLEM, INSTALLED ELECTRONIC CO-PILOT TO CAPTURE DATA IF VAN STALLED AGAIN. DEALER WANTED CO-PILOT RETURNED AFTER. *AK

Steering › Rack and Pinion
Filed Jul 6, 1999NH

I PURCHASED THIS VEHICLE OCTOBER OF 1995, IN MARCH OF 96 THE FUSE BLOCK HAD TO BE REPLACED ALONG WITH A MULTI FUNCTION SWITCH BECAUSE THE WIPERS WOULD COME ON BY THEMSELVES WHILE I WAS DRIVING, A CONTACT AND PLUNGER KIT BECAUSE THE RIGHT SLIDING DOOR WOULD NOT ALWAYS UNLOCK WHEN USING THE UNLOCK BUTTON, THE FUEL TANK WAS REPLACED BECAUSE IT ONLY HELD 12 GALLONS OF GAS WHEN IT WAS SUPPOSED TO HOLD 18 - 20, THE TANK WAS INSTALLED SO THAT THE TANK WAS BOWED IN THE MIDDLE AND THE FRONT DOOR PANEL WAS REATTACHED TO THE DOOR AND THE LEFT SLIDING DOOR WAS REPAIRED BECAUSE IT WOULD NOT UNLOCK WITH THE KEY. IN AUGUST OF 1997 THE SWITCH FOR THE INTERIOR LIGHTS WAS REPLACED BECAUSE THE LIGHTS WOULD FLICKER, THE LEFT SIDE SLIDING DOOR LOCK WAS REPLACED AGAIN ALONG WITH THE REAR DOOR LATCH. IN SEPT. 0F 97 A GEAR WAS REPLACED FOR THE POWER STEERING, THE LEFT SLIDING DOOR HAD MOULDING REPLACED BECAUSE THE CLIPS WERE BROKEN. IN AUGUST OF 98 THE STEREO WAS REPLACED BECAUSE THE TREBLE WOULD FADE, THE VEHICLE SHUT OFF WHILE I WAS DRIVING NO ONE COULD EXPLAIN THIS PHENOMENON, THE RELAY SWITCH WAS REPLACED AND THE RACK AND PINION WAS REPLACED ALSO THE MULTI-FUNCTION SWITCH WAS REPLACED AGAIN. IN SEPT. OF 98 THE CAR WAS BACK IN THE SHOP BECAUSE THE AIR BAG LIGHT CAME ON. EVIDENTLY WHEN THEY REPLACED THE RELAY SWITCH JUST 7 DAYS EARLIER THINGS IN THE DASH STARTED WORKING THAT HAD NOT WORKED UP TIL THAT POINT FOR INSTANCE I WAS NOT AWARE THAT THE CHIME WOULD GO OFF IF THE BLINKER WAS LEFT ON FOR OVE

Power Train › Automatic Transmission
Filed Jul 1, 1999AL

AUTOMATIC TRANSMISSION HAS SLIPPED OUT OF GEAR AT LOW SPEEDS MULTIPLE TIMES. INSTANCES INCLUDE SLIP OUT OF GEAR AT LOW SPEED AFTER ACCELERATING FROM STOP. ALSO, INSTANCES WHERE THE TRANSMISSION AND ENGINE WOULD STALL/SHUT DOWN DURING LOW SPEED DRIVING. DURING ONE INSTANCE, THE VAN STALLLED AND NEARLY CAUSED AN ACCIDENT AS THE POWER SYSTEMS FAILED. ONLY ABLE TO RESUME DRIVING AFTER VEHICLE HAS BEEN TURNED OFF AND ALLOWED TO SIT FOR A FEW MINUTES. *AK

Power Train › Automatic Transmission
Filed Jun 21, 1999GA

THE TRANSMISSION WILL DISENGAGE AT VARIOUS TIMES AND SPEEDS WITH NO WARNING.

Service Brakes, Hydraulic › Foundation Components
Filed Jun 20, 1999CA

BRAKE COMPLETELY FAILED WHEN EXITING THE FREEWAY CAUSING THE PEDAL TO GO TO THE FLOOR, CONSUMER WAS ABLE TO STOP CAR BY REAPPLYING THE BRAKE HARSHLY. NLM

Unknown or Other
Filed Jun 17, 1999FL

NO SUMMARY LISTED FOR THIS VEHICLE. *AK

Steering › Hydraulic Power Assist › Pump
Filed Jun 14, 1999CA

WHEN COMING TO A STOP DRIVER HEARD A LOUD CLUNKING NOISE. RIGHT AFTERWARDS DRIVER MADE A LEFT TURN WHICH WAS ALMOST IMPOSSIBLE BECAUSE THE BOLT WHICH SUPPORTS THE PULLEY FOR POWER STEERING, SHEARED OFF. THE VEHICLE HAS BEEN REPAIRED. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jun 9, 1999WA

NO SUMMARY LISTED FOR THIS VEHICLE. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Jun 2, 1999WI

VEHICLE NOT DESIGNED WITH INTERLOCK SYSTEM WHICH WOULD HAVE ENABLED CHILD TO START VEHICLE, PUT INTO GEAR AND DRIVE INTO SATELLITE DISH. NLM

Air Bags › Frontal
Filed May 26, 1999GA

PASSENGER'S AIRBAG DID NOT DEPLOY PROPERLY, DURING A 40 MPH FRONTAL CRASH, STAYING IN THE DASHBOARD AND NOT PROTECTING THE OCCUPANT. THE RIGHT FRONT PASSENGER WENT OVER THE AIRBAG AND STRUCK THE WINDSHIELD BECAUSE BAG DID NOT FULLY INFLATE. VEHICLE HAS NOT BEEN INSPECTED. *AK

Engine and Engine Cooling › Engine
Filed May 25, 1999OH

A DEFECT WITHIN EXHAUST VALVE DAMAGED THE HEAD GASKET. THE PART IS ON BACKORDER. *AK .

Steering › Hydraulic Power Assist › Pump
Filed May 17, 1999WA

WHILE DRIVING, HEARD A "BANG" NOISE. LOST POWER STEERING ASSIST. FOUND THAT TENSIONER ASSEMBLY FOR THE SERPENTINE BELT HAD BROKEN OFF, AND BELT HAD COME OFF. THE STUD HOLDING THE TENSIONER TOGETHER HAD SHEARED OFF. TOWED TO NEAREST DEALER, AND FIXED.

Fuel System, Gasoline › Storage › Tank Assembly
Filed May 13, 1999FL

THERE IS A LEAKAGE WITHIN THE GAS TANK, AND CONSUMER CAN SMELL GAS WITHIN THE VEHICLE. ROLLOVER VALVE IS ALLOWING FUEL TO PASS INTO THE VAPOR CANISTER, RESULTING IN A LEAKAGE FROM THE GAS TANK. *AK

Suspension › Rear
Filed May 9, 1999PA

SWAY BARS FAILED AND ARE EXPENSIVE TO REPLACE. MECHANIC SAYS THAT HE IS REPLACING ALOT OF THEM ON DODGE PRODUCTS AND THAT IT IS A CASE OF POOR ENGINEERING. BILL $200 FOR BOTH SIDES AND HE SAID TO EXPECT THEM TO CONTINUE GOING BAD -- SINCE THERE ARE NO OTHER AFTERMARKET MANUFACTURERS MAKING THESE PARTS HE MUST REPLACE THEM WITH DODGE BRANDED OEM. *AK

Child Seat › Harness Retainer/Chest Clip
Filed May 3, 1999MD

MY DAUGHTER WHO IS 23MOS, 35INCHES, 31LBS, IS ABLE TO REMOVE THE TODDLER CHEST CLIP AND PUSH HER ARMS OUT OF THE SHOULDER STRAPS. CENTURY HAS A LOCKING CLIP BUT FISHER-PRICE DOES NOT. F-P HAS OFFERED TO TAKE THE SEAT BACK FOR A FULL REFUND SINCE IT IS NO LONGER SAFE FOR MY CHILD, AND THEY DO NOT HAVE A SOLUTION TO THE PROBLEM. I WORRY ABOUT OTHER CHILDREN BEING ABLE TO DO THIS. UP UNTIL NOW I WAS QUITE SATISFIED WITH THE DESIGN OF THE SEAT. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Apr 26, 1999VA

WE HAD NOTICED THE SMELL OF GASOLINE FOR SOME TIME. INFORMED BY CARMAX THAT THIS WAS A "COMMON PROBLEM" WITH DODGE CARAVAN; I.E. FUEL TANK DEVELOPS A LEAK. FINALLY NOTICED IT LEAKING FUEL IN A STEADY STREAM WHEN WE PARKED IT FACING DOWNHILL. LEAK STOPPED WHEN CAR PARKED AT AN ANGLE FACING UPHILL, OR WHEN LEVEL. FUEL TANK IS BEING REPLACED NOW. *AK

Steering › Hydraulic Power Assist System
Filed Apr 22, 1999MO

WHEN TURNING A CORNER DURING MEDIUM TO HEAVY RAIN THERE IS SOMETIMES A LOSS OF POWER ASSIST TO THE STEERING. AFTER LOSS OF POWER TO STEERING FOR ABOUT 15 SECONDS OR JUST LONG ENOUGH TO GO OFF THE ROAD, THE POWER ASSIST WILL RETURN AND WILL ACT NORMALLY. THIS DOES NOT HAPPEN WHEN THE ROAD IS DRY. THIS HAS HAPPENED ABOUT 10 TIMES IN THE LAST TWO YEARS. IT HAS BEEN REPORTED TO OUR DEALER IN JOPLIN, MO AND THEY COULD NOT GIVE AND EXPLAINATION! *AK

Structure › Body › Door
Filed Apr 20, 1999VA

DOOR LOCK JAMMED, COULD NOT UNLOCK BY REMOTE NOR MANUALLY - DEALER REPLACED LOCK MOTOR. *AK

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Apr 19, 1999NJ

AFTER EXITING INTERSTATE 80 MY WIFE LOST STEERING CONTROL OF OUR MINIVAN. FORTUNATELY THIS WAS ON A SUBURBAN STREET AND NOT ON THE HIGHWAY. UPON INSPECTION OF THE ENGINE I FOUND THAT THE BELT TENSIONER (FP# 4612894-AC) WAS NO LONGER ATTACHED TO THE ENGINE. *AK

Power Train › Automatic Transmission
Filed Apr 6, 1999MI

TRANSMISSION HAS BEEN REPLACED THREE TIMES,TWICE DUE TO VEHICLE LOSING SPEED UPON ACCELERATION, WENT FROM 55 TO 20 MPH, CONSUMER IS CURRENTLY EXPERIENCING MORE PROBLEMS WITH THE TRANSMISSION.

Service Brakes, Hydraulic › Foundation Components › Drum › Drum
Filed Apr 4, 1999NH

AT 36,000 THE REAR DRUM ON THE PASSENGER'S SIDE DOES NOT MEET THE REQUIRED MEASUREMENT. I WAS TOLD BY MONRO MUFFLER/BRAKE, HAVERHILL, MA, THAT THE YOU SHOULD BE ABLE TO CUT THE DRUMS AT LEAST THREE TIMES BY 100,000 MILES BEFORE THE DRUMS DO NOT MEET THE REQUIRED SPECIFICATIONS. I BROUGHT THE CAR BACK TO THE ORIGINAL DEALERSHIP TO VOICE MY CONCERNS THAT THE DRUM IS DEFECTIVE AND WAS BASICALLY BRUSHED OFF. I THEN CONTACTED CHRYSLER WHO GAVE ME A FILE NUMBER , #5652064, IN CASE A RECALL IS ASSIGNED. I FEEL THAT A 3 YEAR OLD CAR WITH 36,000 MILES SHOULD NOT HAVE A DRUM REPLACED SO SOON WITHOUT BEING ABLE TO CUT THEM AT LEAST ONCE WITHIN 100,000 MILES FOR THIS REASON I THINK THE DRUM IS DEFECTIVE. THANK YOU FOR YOUR TIME AND CONSIDERATION. SUE FERULLO. *AK

Latches/Locks/Linkages › Doors › Latch
Filed Mar 25, 1999CA

THE ORIGINAL CHILD SAFETY LOCK ON THE RIGHT SLIDING DOOR BROKE. THE REPLACEMENT PART FROM THE DEALER HAD PLASTIC PARTS INSTEAD OF METAL AS DID THE ORIGINAL AND WOULD NOT WORK MORE THAN 3 TIMES BEFORE IT ALSO BROKE. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Mar 22, 1999MD

NO SUMMARY LISTED FOR THIS VEHICLE. *AK

Structure › Body › Door
Filed Mar 22, 1999IL

LEFT AND RIGHT SIDE SLIDING DOORS DO NOT LATCH PROPERLY, RATTLE AND COME OFF THE TRACKS.

Child Seat1 injured
Filed Mar 22, 1999CA

INTEGRATED CHILD SAFETY SEATS LOCKING MECHANISMS ON THE SEATBELTS JAM REPEATIDLY FROM DEBRIS THAT ENTERS INTO RECEPTICLE, DUE TO DESIGN FLAW. CHILD SUFFERED WHEN BELT TIGHTENED AND WAS TURNING BLUE/COULD NOT BREATH. RECALL ON COMPONENT DUE TO DEFECT, NOT NOTIFIED IN TIME.

Fuel System, Gasoline › Delivery
Filed Mar 20, 1999NJ

FUEL TANK DRIPPED GAS WHEN FILLED TO TOP. TIRED OF TAKING CAR TO DEALER AND OUT OF WARRANTY ANYWAY, I RAN TANK EMPTY, DROPPED TANK AND FOUND LOOSE HOSE FITTING IN TOP OF TANK. FITTING WAS LOOSE. CLEANED IT UP AND USED SEALANT AND REINSTALLED. CONCERNED ABOUT THE FLIMSY WAY FITTING WAS FASTENED TO PLASTIC TANK. YOU COULD JUST YANK IT OUT WITHOUT MUCH EFFORT. *AK

Power Train › Automatic Transmission
Filed Mar 17, 1999VA

TRANSMISSION FAILED.

Parking Brake › Conventional
Filed Mar 15, 1999AR

THE PARKING BRAKE WILL NOT SET (LOCK IN PLACE). THE TEETH ON THE GEAR ARE SO SMALL THE CATCH WILL NO LONGER CATCH IN THE TEETH. THE CATCH APPARENTLY HAS WORN SLIGHTLY. THIS LEAVES AN INADEQUATE PROTRUSION ON THE CATCH TO LOCK INTO THE GEAR MECHANISM. THE DANGER IS THE POSSIBILITY OF THE VEHICLE LEAVING ITS PARKING SPACE. WE LIVE ON A HILL. WE ALSO PARK IN OTHER LESS THAN LEVEL PARKING SPACES. THIS VEHICLE NO LONGER HAS A PARKING BRAKE. THE DESIGN APPEARS INADEQUATE.

Engine and Engine Cooling › Engine › Gasoline
Filed Mar 14, 1999NJ

DEALER SAID USING 1 QT OIL/1,000 MILES IS NORMAL BUT IT IS NOT

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 10, 1999CA

WHILE DRIVING AT 25 MPH AND GOING DOWN A HILL, CONSUMER APPLIED THE BRAKES AND THEY WERE SMOKING, FORCING THE CONSUMER TO PULL OVER TO THE SIDE OF THE ROAD. ALSO, WINDSHIELD WIPERS WERE WORKING INTERMITTENTLY, AND DEALER COULD NOT DETERMINE THE CAUSE. *AK

Parking Brake › Conventional
Filed Mar 10, 1999MA

THE CABLE AND RATCHET MECHANISM FAILURE CAUSED EMERGENCY BRAKES TO FAIL. YH

Air Bags
Filed Mar 4, 1999WA

THIS MAY NOT BE THE APPROPRIATE FORUM FOR THIS CONCERN, BUT I WAS UNABLE TO E-MAIL THE WEB MASTER. I RECENTLY READ THAT THE NHTSA CONDUCTED SOME SUV/VAN VS. CAR (ACCORD) CRASHES, WHICH YIELDED DISPROPORTIONATE DAMAGE IN THE CAR AND TROUBLING INFORMATION ABOUT THE PASSENGER AIRBAGS IN THE DODGE CARAVAN. RESULTS OF THE CRASH TEST, SUGGEST THAT DEPLOYMENT OF THE BAG IN THIS 35 MPH COLLISION WOULD LIKELY RESULT IN SERIOUS NECK INJURIES AND/OR DEATH. AS OWNERS OF A 1996 DODGE GRAND CARAVAN, WE WERE OBVIOUSLY TROUBLED BY THIS INFORMATION. I VISITED YOUR WEB SITE TODAY IN HOPES OF FINDING MORE INFORMATION ABOUT THIS RECENT CRASH TEST, BUT HAVE NOT BEEN SUCCESSFUL IN THIS ENDEAVOR. I'M INTERESTED IN READING THE RESULTS, IF THEY ARE AVAILABLE AND LEARNING HOW THE NHTSA AND/OR CHRYSLER PLAN TO ADDRESS THIS PROBLEM. WE ARE CURRENTLY IN THE FINAL MONTH OF OUR 3 YEAR WARRANTY PERIOD ON OUR VEHICLE AND I WONDER IF, BASED UPON THE RESULTS OF THIS CRASH TEST, I CAN CLAIM THAT THE BAG IS DEFECTIVE AND REQUEST EITHER REPLACEMENT WITH A NEW LOWER-POWERED BAG OR REPURCHASE OF THE VEHICLE. PLEASE ADVISE. THANK YOU!

Unknown or OtherCrash
Filed Mar 4, 1999CO

SOON AFTER PURCHASE AIRBAG LIGHT WOULD INTERMITTENLY COME ON, HOWEVER, MY HUSBAND HAD AN ACCIDENT IN NOVEMBER OF 98 AND THEY DID NOT DEPLOY AND HAVE REMAINED ON ALL THE TIME. ALSO, OUR HORN AND CRUISE QUIT WORKING AND STILL DOES NOT. WE DON'T KNOW IF IT WAS BECAUSE OF ACCIDENT OR BODY REPAIR. WE HAVE BEEN ATTEMPTING TO GET OUR CAR INS. CO. TO DO SOMETHING BUT TO DATE THEY STILL HAVEN'T.

Visibility › Windshield Wiper/Washer
Filed Feb 28, 1999VA

WE HAVE HAD MULTIPLE PROBLEMS IN MOST COMPONENTS OF THIS VEHICLE INCLUDING BUT NOT LIMITED TO BOTH REAR SLIDING DOORS, FRONT AND REAR WIPERS, COOLANT LEAKAGE, ENGINE FAN & BELT MALFUNCTIONS, INTERMITTENT STALLING, TRANSMISSION FAILURE AND CONTINUOUS MALFUNCTION, MULTIPLE PARKING BRAKE MALFUNCTION AND ADJUSTMENT PROBLEMS, MULTIPLE INTERIOR LIGHT MALFUNCTION, REAR QUAD SEAT ATTACHMENT PROBLEM, AND OTHER MORE COSMETIC RELATED PROBLEMS WITH CRACKING DOOR PANEL & POORLY INSTALLED CARPET & SEAT COVERS.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 26, 1999MO

FRONT DISC BRAKE ROTORS WERE PITTED, CAUSING EXCESSIVE WEAR ON THE PADS. ITS LIKE METAL TO METAL. WILL BE TAKING VEHICLE TO DEALER TO HAVE IT CHECKED. *AK

Power Train › Automatic Transmission
Filed Feb 26, 1999FL

WHILE DRIVING 65 MPH ON THE HIGHWAY, THE VEHICLE SUDDENLY ACTED LIKE IT WAS IN NEUTRAL. WHEN THE VEHICLE SLOWED, THE CAR SHIFTED DOWN TO 3RD GEAR AND THE TRANSMISSION ENGAGED. SUBSEQUENT DISASSEMBLY OF TRANSMISSION REVEALED A BROKEN OVERDRIVE HUB. THE WINDSHIELD WIPERS COM

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Feb 23, 1999MN

DEALER DOES NOT RECOGNIZE THAT THESE ARE SAFETY ISSUES(SEAT PROBLEM WAS DEFINED IN PREVIOS SERVICE ORDERS)

Engine and Engine Cooling › Engine
Filed Feb 22, 1999NY

TENSIONER PULLEY BENT, AND THE SERPENTINE BELT CAME OFF. THE SECOND TIME THE PULLEY ACTUALLY BROKE OFF. BOTHE TIMES THE CAR LOST ALL CONTROLS, LUCKILY, BOTH TIMES I WAS DRIVEING ON A SMALL STRRET AND SLOW SPEED *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1996 Dodge Grand Caravan → · Every Grand Caravan year → · How the figures are calculated →