WE HAD TO REPLACE THE A/C COMPRESSOR, HIGH PRESSURE SWITCH, EXPANSION VALVE AND RECEIVER/DRIVER TO REPAIR LEAKS DUE TO PREMATURE WEAROUT. THIS COST US $1240.00. CHRYSLER HAS HAD PROBLEMS WITH THIS A/C SYSTEM BREAKING DOWN PREMATURELY. *AK
1996 Dodge Grand Caravan complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →
THE AIRBAG AND HORN ARE NO LONGER FUNDTIONAL. THE AIRBAG FAILURE LIGHT REMAINS ON MOST OF THE TIME. AN INTERMITTANT WIRING PROBLEM IN THE DASH IS SUSPECTED. I UNDERSTAND THAT THIS IS A COMMON PROBLEM.
1996 G CARAVAN, 63K MILES, TRANSMISSION FAILED, $1900 TO REPLACE, CONTACTED CHRYSLER SUPPORT - THEY WERE OF NO HELP IN COVERING COST.*AK
DRIVER'S SIDE AND PASSENGER'S SIDE SLIDING DOORS HAVE FROZEN IN UNLOCKED POSITION. CONSUMER IS UNABLE TO LOCK DOORS WHEN TRANSPORTING HIS CHILDREN. CONSUMER HAS YET TO CONTACT DEALER. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
MINIVAN'S DASHLIGHT WARNINGS FOR AIRBAGS/ABS(AND RELATED EQUIP:HORN/CRUISE CONTROL-INOPERATIVE) APPEARED. TOOK AUTO TO CHRYSLER DEALER FOR DIAGNOSIS. DEALER SERVICE DEPT.STATED DEFECTIVE ITEM: CLOCKSPRING DEVICE, AND NOT A WARRANTY COVERED PART/SERVICE PART, THEREFORE CUSTOMER LIABLE FOR REPAIR..
AIR BAG LIGHT STAYS ON, CLOCKSPRING HAS BEEN REPLACED. *JB
AIR BAG WARNING LIGHT ON. *AK
TRANSMISSION HAS GONE OUT WHILE TRAVELING AT APPROXIMATELY 55 MPH. /MECHANIC HAS NOT GIVEN CONSUMER A REASON FOR DEFECT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
VEHICLE TRAVELS THROUGH WATER AND POWER ASSISTED STEERING CONTROL GOES OUT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
THIS VEHICLE HAD AN AIR BAG READINESS LIGHT THAT STAYED ON, AS WELL AS THE CRUISE CONTROL AND HORN FAILING. THE CLOCK SPRING MECHANISM WAS RELACED BY THE DEALER ON 3-22-01 AT A COST OF ROUGHLY $200 TO ME (THE OWNER). I HAVE HEARD YOU ARE INVESTIGATING THIS PROBLEM AND WOULD LIKE TO KNOW IF I AM ABLE TO GET REIMBURSED FOR THIS COST. THANKS.*AK
I AM AWARE THAT SOME DODGE GRAND CARAVANS HAVE HAD A PROBLEM RELATED TO A SPRING LOCATED INSIDE THE STEERING WHEEL THAT PREVENTS THE AIRBAG FROM DEPLOYING IN CASE OF AN ACCIDENT, AS WELL AS PREVENTING THE HORN FROM OPERATING. I'VE CONTACTED THE DEALERSHIP AND WAS TOLD THAT SUCH RECALL DIDN'T APPLY TO MY VAN, AND AFTER CHECKING THE VIN, IT WAS CONFIRMED THAT I WAS NOT PART OF THAT RECALL. HOWEVER, WHEN I HEAR THAT SOMETHING THAT HAS GONE WRONG WITH MY VAN IS A RECALL IN OTHER VANS, I TEND TO GET A LITTLE SUSPICIOUS.*AK
AIR BAG LIGHT COMES ON WHEN STEERING WHEEL IS TURNED. PROBABLE CLOCK SPRING FAILURE. FRONT STRUT TOWER SEVERELY RUSTED. IF STRUT TOWER FAILS, LOSS OF STEERING CONTROL MAY RESULT.
THE CABLE ON MY INTEGRATED CHILD SEAT FAILED. THERE WAS NO ACCIDENT BUT IT HAS BEEN DIFFICULT TO LATCH FOR A WHILE. THERE WAS A RECALL RELATED TO THE LATCH PLATE. THERE WERE NO OBSTICLES IN THAT AREA AND EVEN THE DEALERSHIP AGREED THAT IT IS A BROKEN CABLE. MY SEAT IS PROBABLY THE OLDEST OF THESE INTEGRATED SEATS AND I'M CONCERNED THAT THE CABLE WOULD WEAR AND JUST BREAK ON SEATS THAT ARE BUILT IN. DODGE HAS AGREED TO REPLACE THE NECESSARY PART IF I PAY FOR THE LABER. THE TOTAL COST IS ABOUT $650 OF WHICH I WILL HAVE TO PAY ABOUT $120. I'M CONCERNED THAT OTHERS MAY ALSO BE HAVING THIS PROBLEM. IT ALSO OCCURS TO ME THAT IF MY CABLES SNAPPED WHEN THERE WAS NO CRASH WHAT WOULD HAPPEN IF THERE WAS A CRASH. MAYBE THESE SEATS WERE SAFE WHEN THEY WERE NEW BUT ARE THE NOW?
AIR BAGS DID NOT DEPLOY. *AK
CONSUMER WAS UNDER HOOD & NOTICED STRUT ROD WAS RUSTED. CONSUMER TOOK VEHICLE TO A MECHANIC, AND FOUND OUT THAT ROD COULD BREAK THROUGH AND CAUSE VEHICLE TO LOSE CONTROL. *AK
COMPLETE FAILURE OF TRANSMISSION--BANGING NOISE WHILE DRIVING 25MPH; $2000 TO FIX. *AK
A PIECE INSIDE STEERING WHEEL CONTROL UNIT BROKE. ALSO, AIR BAGS/ HORN, AND CRUISE CONTROL DO NOT WORK. HAS NOT CONTACTED DEALER YET. *AK
TRANSMISSION HAS BEEN REPLACED 4 TIMES, SOME TIMES LEFT STRANDED BY ROAD. *AK
AIR BAG LIGHT WOULD COME ON AND REMAIN AFTER STARTING AND DRIVING VEHICLE. WINDSHIELD WIPERS COMES ON BY THEMSELVES. HORN FAILS TO FUNCTION PROPERLY WHEN IN USE.*AK
AIRBAG LIGHT IS ON, HORN AND CRUISE CONTROL DO NOT WORK. *AK
THE AIRBAG READINESS INDICATOR LAMP WOULD COME ON INTERMITTENTLY WHILE DRIVING AND OCCASIONALLY STAY ON AFTER STARTUP. THE CRUISE CONTROL ALSO DID NOT WORK. A LOCAL DEALER INDICATED THAT THESE SYMPTOMS MAY BE A CLOCKSPRING ASSEMBLY FAILURE AND THAT THE AIRBAGS WOULD PROBABLY NOT DEPLOY IN AN ACCIDENT. I HAVE READ THAT THERE ARE MANY OTHER MINIVANS THAT HAVE HAD THEIR CLOCKSPRING ASSEMBLIES FAIL. *AK
BRAKES FAILED AT 20-25 MPH, PEDAL WENT TO FLOOR, AND CONSUMER HEARD A LOUD POP BEFORE THAT. DEALER FOUND THAT BOOSTER BROKE OFF FROM MASTER CYLINDER.*AK
ENGINE BELT TENSIONER FAILURE WHILE DRIVING WITH ASSOCIATED LOSS OF STEERING CONTROL SECOND INCIDENT FIRST INCIDENT OCCURED AT 33071 MILES 01/11/1999. *AK
INTERMITTENT FAILURE - OFF/ON FOR 3 YEARS, TOTAL FAILURE - AIR BAG, HORN, CRUISE CONTROL, 11/2000
THE WINDSHIELD HAS A STRESS CRACK. NLM
AIRBAG LIGHT REMAINS ON. CRUISE CONTROL WILL NOT WORK, AND WINDSHIELD WIPERS ARE ACTIVATED ON THEIR OWN. *AK
SRS LIGHT STAY ILLUMINATED WHILE THE VEHICLE IS IN MOTION. ALSO, HORN ASSEMBLY AND CRUISE CONTROL ARE INOPERABLE. DEALER HAS BEEN NOTIFIED.*AK
WINDSHIELD HAS STRESS CRACKS ACROSS WINDSHIELD THAT SPREADS A LITTLE EACH DAY. IT IS OBSTRUCTING DRIVER'S VISION. *SLC
WHILE TRAVELING NOTICED AIR BAG INDICATION LIGHT ON, AND PROBLEMS WITH HORN AND CRUSE CONTROL. PLEASE PROVIDE FURTHER INFORMATION.*AK
ENGINE WILL DIE SUDDENDLY AT ANY SPEEDS AND WITHOUT WARNING POSSIBLY DUE TO BAD COMPUTER, AFTER WAITING 15-20 MINUTES VEHICLE WILL RESTART. DEALER CANNOT DTERMINE CAUSE.*AK
FRONT WINDSHIELD WIPERS TURN ON EVERY TIME VEHICLE MAKES A TURN. AIR BAG LIGHT STAYS ON, WHICH DOES NOT ALLOW YOU TO USE THE HORN. ONGOING TRANSMISSION PROBLEMS AND IN RAINY WEATHER-WATER LEAKS IN FROM WHAT APPEARS TO BE THE REAR WINDOW SEAL.
STARTED CAR AIR BAG DASH LIGHT ON , HORN DOES NOT WORK, CRUISE CONTROL DOES NOT WORK. HAD SEEN NEWS PAPER STORY ABOUT INVESTIGATION ON THIS PROBLEM FOR MY CAR, TOOK CAR TO DEALER ON 03/22/2001, DEALER SERVICED CAR REPLACED CLOCKSPRING,PART COST $120.00 LABOR TO INSTALL PART WAS $84.60, WHICH I HAD TO PAY OUTOF MY POCKET, DEALER SAID WAS NOT A RECALL AS OF THIS DATE. PLEASE INCLUDE ME WITH THEOTHER 164 PEOPLE THAT ARE COMPLAINING OF A PROBLEM WITH THE CLOCKSPRING ON 2.8 MILLION DAIMLERCHRYLER AG MINIVANS,THANK YOU BILL COURTNEY. *AK
AIR BAGS/HORN, AND CRUISE CONTROL ALL WENT OUT. MANUFACTURER HAS FIXED PROBLEM.*AK CONSUMER STATES SPRING IN THE STEERING COLUMN BROKE. *SLC
VEHICLE MANUFACTURED WITH DEFECTIVE AUTOMATIC TRANSMISSION. FIRST REBUILD OCCURRED IN 01/1999, WHEN TRANSMISSION FAILED AFTER EXITTING OFF FREEWAY. LOSS USE OF 3RD AND 4TH GEARS. MILEAGE 35258. 2ND REBUILD OCCURED 12/2000 AFTER LOSS OF PERFORMANCE AND DETECTION OF TRANSMISSION OIL LEAK. MILEAGE 60085. TRANSMISSION HAS INHERENT DESIGN FLAW THAT I FEEL CHRYSLER NEEDS TO BE HELD RESPONSIBLE FOR.*AK
AIRBAG LIGHT WAS ON, HORN AND CRUISE CONTROL STOPPED WORKING. DEALER REPLACED CLOCK SPRING ASSEMBLY. *AK *SLC
CONSUMER HAS FUEL LEAKING FROM FUEL RAILS AT O RING. IT'S A 3.8L ENGINE. CONSUMER IS CONTACTING MANUFACTURER TO SEE IF RECALL 000V268000/ MANUFACTURER'S 895 APPLIES TO THIS VEHICLE. *AK *SLC
HORN, CRUISE CONTROL & AIR BAG INDICATOR LIGHT STAY LIT. CONSUMER HAS NOTICED THIS FOR A WHILE, BUT WARRANTY HAS EXPIRED.CONSUMER SAW MEDIA ALERT, AND WILL BE CONTACTING MANUFACTURER. *AK
VEHICLE IS LEAKING FUEL. DODGE DEALERSHIP INFORMED CONSUMER THAT THERE WAS A DEFECTIVE FUEL RAIL IN VEHICLE. CONSUMER WAS INFORMED VEHICLE WAS NOT PART OF ANY CURRENT RECALLS. THERE WAS A FUEL SMELL WHEN CONSUMER WAS INSIDE VEHICLE,. ALSO, A SMALL FIRE BEGAN FROM OVERHEATING OF MANIFOLD. *AK *SLC
EA 01 007/ AIR BAG CLOCK SPRING: VEHICLE EXPERIENCING NO HORN, AND AIR BAG LIGHT STAYING ON. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
THE HORN/CRUISE CONTROL DO NOT WORK, AND AIR BAG LIGHT IS ILLUMINATED. DEALER HAS BEEN CONTACTED.*AK *JB
WHILE DRIVING HORN AND CRUISE CONTROL STOPPED WORKING. TOOK TO DEALER, AND THEY SAID THAT CLOCK SPRING NEEDED TO BE REPLACED. ALSO, AIRBAGS WON'T DEPLOY. CONSUMER WAS WORRIED ABOUT THIS BEING A SAFETY PROBLEM.*AK
HORN HAS FAILED AND AIRBAG LIGHT HAS COME ON. *AK ALSO THE CRUISE CONTROL IN NOT WORKING. *YH
AIRBAG CLOCK SPRING NEEDED TO BE REPLACED BECAUSE AIRBAG LIGHT CAME ON. ALSO, CRUISE CONTROL AND HORN WERE INOPERATIVE.*AK *SLC
AFTER A STRONG SMELL OF FUEL CONSUMER OPENED HOOD AND FOND OUT A FUEL LEAKAGE. THEN TOOK VEHICLE TO DEALER WHERE THEY SAID THAT FUEL WAS LEAKING FROM RAIL CROSS OVER TUBE AND WAS REPLACED.*AK
CONSUMER WAS DRIVING AT APPROXIMATELY 25 TO 40 MPH WHEN CLOCK SPRING CAUSED LOSS OF CRUISE CONTROL/ HORN, AND AIRBAG LIGHT WAS ILLUMINATED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
INTERMITTENTLY SRS LIGHT COMES ON WHILE DRIVING, AND CRUISE CONTROL BECOMES INOPERABLE.*AK
AIR BAG LIGHT ILLUMINATES ON DASH AND HORN IS INOPERABLE. CONSUMER HAS CONTACTED DEALER, DEALER NOTICED SPRING IN STEERING COLUMN BROKE, CAUSING PROBLEM. SPRING IS ON BACK ORDER. *AK SERPENTINE BELT REPLACED. *SLC
ELECTRICAL PROBLEMS WITH THE AIRBAG LIGHT COMING ON/ HORN FAILURE AND CRUISE CONTROL FAILURE. *AK
EA 01 00; MALFUNCTIONING OF HORN AND SPEED CONTROL, AND AIR BAG LIGHT REMAINING ON. DEALER / MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
AIRBAG LIGHT IS ON, DEALER FOUND CLOCK SPRING ASSEMBLY NEEDED TO BE REPLACED. *AK CONSUMER STATES THAT HE HAD TO MAKE 3 DIFFERENT TRIPS TO THE DEALER DUE TO THE FIRST 2 TRIPS DID NOT RESOLVE THE PROBLEM. BRAKES FAILED. COLLAPSING GAS TANK. DOOR LOCKS INOPERABLE. *SLC
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1996 Dodge Grand Caravan → · Every Grand Caravan year → · How the figures are calculated →