The 8.4 inch Uconnect screen has a well know delamination issue. It usually starts at the top of the screen and the delamination rapidly spreads. As it spreads, the touch screen can intermittently press buttons on the screen by itself. It can select any setting/function on the screen and can even go through setting menus all by itself. This issue has caused me to almost get into an accident several times. The first time it happened the Uconnect started going through settings while I was driving and caused me to swerve while trying to regain control of what it was doing. Another time it almost caused me to crash what when I was driving through a town in the rain while using the GPS on the Uconnect. When I was trying to find my turn the GPS started randomly going through settings and I swerved while I was trying to take control and figure out where I was supposed to turn. Additionally, the delamination effects the visibility of the back up camera. I would be extremely surprised if this issue hasn’t caused an accident. Groups on Facebook have users report this issue on almost a daily basis and Dodge is aware of the delamination issue. They have looked at mine and told me it’s something they see all the time.
2018 Dodge Durango complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →
Since the latest update the radio will intermittently without notification reboot which will also occur when using navigation. It also has caused the vehicle to display a blue screen when in reverse. With the blue screen displayed the driver is unable to see objects, pedestrians, or vehicles that maybe in their path of reverse travel. Rebooting while driving causes an unnecessary distraction to the driver especially if the driver was relying on navigation while traveling in an unknown area. This happened in a previous radio and was subsequently replaced.
The tail light and license plate lights on my 2018 Dodge Durango have shorted out. This issue is happening on models of earlier and later years of the Dodge Durango and there are many forums all over the internet discussing this issue. The light accumulates water in it and shorts out. I have not found any evidence of water in my lights as the thousands of other owners have but the same symptoms of this issue are happening to my Durango even though I keep it in the garage. My lights just went out today and there are less than 45,000 miles on the vehicle. The lights are LEDs so they should last quite awhile. I know the lights are not burnt out because I replaced the license plate lights with new oem ones a few months ago and they are already out again. The tail light on the Durnago is split into three sections, left, center, and right. The center part which is the largest, provides the most visibility for my vehicle while on the road is the section that commonly burns out for the Dodge Durangos as it has with mine. Owners are reporting this issue with less than 7,000 miles on the vehicles. A short can cause a fire. My Durango is garage kept so if that vehicle sets fire, my house, myself, my wife, and my 3 children will all be burned alive. The fact that it is garage kept also makes this issue very ridiculous because it is hardly out in the weather. Especially since I work from home and my wife is a stay at home mother. We hardly go anywhere, especially if it is raining. Another
The contact owns a 2018 Dodge Durango. The contact stated while the vehicle was stopped at a red light the front passenger’s seat headrest air bag inadvertently deployed. The vehicle was not involved in a collision. There was no warning light illuminated. The contact was able to continue driving to her residence. The vehicle was not diagnosed or repaired by a dealer or independent mechanic. The manufacturer was not made aware of the failure. The failure mileage was approximate 21,000.
Uconnect 8.4 screen is delaminating which causes it to press random buttons and display reverse camera when vehicle is in drive.
The adhesive on the uconnect infotainment center is coming undone. This appears to be due to the screen component is not rated to be stored in conditions higher than 90c. The glue holding the screen and digitizer is melting leaving gaps on the screen. This causes 'ghost touches' where the affected area rapidly changes inputs. Since the infotainment is tied to many functions in the car they can be inadvertently toggled while driving. Owners living in southern states who leave their car outside may experience the inside of the car exceeding the storage temp of the screen and causing this failure.
Rear center track light gaskets/seals leak causing lighting failure. This is commonly known, particularly among late model Dodge Durango community. So many can't be wrong.
On May 18, 2021, I got in my vehicle and was securing my seatbelt when I heard a really loud noise and felt something brush my head. I got out of the vehicle, walked around and inspected as I was not certain what it was. When I opened the rear passenger door, I noticed the headrest had deployed on the driver's side seat. The car was not in motion - it was not even on. This is a known defect, however, according to Fisher Chrysler Dodge Jeep Ram, our vehicle is not one of the ones affected, yet this still happened. It is at the dealership to be repaired. Dodge has been advised of this incident.
RAIN WATER LEAKS INTO THE BRAKE LIGHTS AND RUINS IT ALL. THE DEALERSHIP SAID IT COSTS $1,400 BECAUSE THEY HAVE TO REPLACE EVERYTHING. EVERYWHERE I CALLED IS BACK ORDERED ON THE PARTS BECAUSE THIS HAPPENS SO FREQUENTLY. THE CAR BARELY HAS 20K MILES ON IT.
WATER LEAKING INTO REAR LIFTGATE LAMP(RACETRACK LIGHT) SHORTED OUT ABOUT 6 INCHES OF THE LED LOWER LEFT SIDE. REMOVED WATER THROUGH MOUNTING SCREW HOLE. VEHICLE WAS STATIONARY HOWEVER WATER ENTERED WHILE DRIVING IN RAIN ALSO
I PURCHASED A 2018 DODGE DURANGO ON MARCH 9, 2021. A MONTH AFTER BARELY DRIVING IT, I NOTICED THAT I CAN'T FILL UP ALL THE WAY AS FAR AS GAS. SECOND TIME TRYING TO FILL UP. LOOKS LIKE IT A 'FILLER NECK' ISSUE. ALSO, THE BUTTON TO LOCK ALL PASSENGER WINDOWS DOES NOT WORK. IT WON'T LOCK THE WINDOWS. THE BUTTON JUST LOCKS UP OR DOWN BUT WON'T LOCK THE PASSENGER WINDOWS. I PICK UP MY CHILDREN FROM WORK AND I'M AFRAID THEY MAY PLAY WITH THE WINDOWS.
THE RACETRACK LIGHT BAR (ATTACHED TO THE DECK LID) HAS GOTTEN WATER INSIDE IT, (IT WAS THIS WAY WHEN I BOUGHT IT) AND NOW THE LIGHT IS NO LONGER WORKING. THIS IS A COMMON PROBLEM ON THE DODGE DURANGO, AS I HAVE SEEN MULTIPLE PEOPLE WHO ARE HAVING THIS PROBLEM.
AT 20,00 MI THE SHOCKS STARTING KNOCKING AND DEALER SAID NOT COVERED UNDER WARRANTY. AT 50,000 MI THEY ARE COMPLETTLY SHOT NO SHOCK ACTION AT ALL AND DEALER SAYS $500.00 PER SHOCK AND $150.00 LABOR PER SHOCK
LIFTGATE LAMP HAS WATER INFILTRATION AND DAMAGES THE LED LIGHTS PART NUMBER 68156575AG THIS HOUSING ALSO INCORPORATES THE REVERSE LAMPS AND REVERSE CAMERA SYSTEM
ISSUES FILLING ALL THE TIME - THE GAS PUMP KEEPS SHUTTING OFF LIKE IT'S FULL BUT IT'S NOT. SOME PLACES LIKE EVERY 1.00 GOT TO RESET THE PUMP - SOME PLACES DO NOT WORK AT ALL.
UCONNECT 8.4C NAV RADIO SCREEN CONTINUALLY RESETS AND OR STAYS BLANK. MULTIPLE TRIPS TO DEALER AND TWO SCREEN REPLACEMENTS WITH NO AVAIL. SAFETY CONCERN, VERY DISTRACTING AND NO BACK UP CAMERA USE WHEN IT GOES OUT, HAS STAYED OFF FOR MULTIPLE DAYS. NO CLIMATE CONTROL, RADIO OR CAMERA.. OCCURS PRIMARILY IN MOTION, VERY RANDOMLY.
2018 DODGE DURANGO WITH 48,000 MILES. REAR TAILLIGHTS FILL WITH WATER. (ALSO KNOWN AS THE RACETRACK LIGHT). THE TAILLIGHT ASSEMBLLY WILL FILL WITH WATER FROM RAIN WATER OR A SIMPLE CAR WASH. THIS CAUSES THE REAR TAILLIGHT TO FLICKER ON AND OFF OR BURN OUT COMPLETELY. THIS IS AN ON GOING ISSUE WITH THE 2014 AND NEWER DURANGO. THIS IS A DESIGN FLAW FROM DODGE AND THEY WILL NOT COVER IT AND MAKE IT RIGHT. DODGE HAS ALSO NOT UPDATED THIS DESIGN TO IMPROVE IT EITHER. AFTER REPLACEMENT IT WILL ONLY BE A MATTER OF TIME BEFORE IT WILL DO IT AGAIN. THIS IS A BIG SAFETY ISSUE AND THERE SHOULD BE A RECALL ON THIS POORLY DESIGNED PART. THEN ON TOP OF IT, THE LOCAL DODGE DEALER WILL CHARGE YOU $1200 FOR A NEW ONE. I ATTACHED SOME PICTURES. I ALSO TOOK VIDEO OF THE WATER DRAINING OUT OF THE TAILGATE AND TAILLIGHTS FLICKERING ON AND OFF BUT COULDN'T UPLOAD THEM.
GPS LOCATION IS OFF BY 50 MILES OR SO AND VEHICLE COMPASS INDICATES WRONG OR OPPOSITE HEADING.
SUV ONLY HAS 42K MILES AND THE MOTOR THAT CONTROLS THE WINDOW FLUID JUST STOP WORKING. THE WIPERS WORK BUT WHEN YOU PUSH THE BUTTON FOR THE WIPES TO SPRAY THE WIDOWS THE MOTOR STOP SOUND AND WILL NOT SPRAY
2018 DODGE DURANGO LAMP LIFTGATE FILLS WITH WATER AND CAUSE THE LIGHT TO FAIL.
I WAS UNABLE TO ADD FUEL TO THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME UNTIL DODGE REPLACED THE FUEL FILLER NECK ASSEMBLY. THE FUEL WOULD POUR OUT ONTO THE GROUND OR THE PUMP WOULD KEEP SHUTTING OFF BEFORE THE TANK WAS FULL.
VEHICLE WOULD NOT START AFTER SITTING 45 MINUTES. STARTED AFTER JUMP AND DIED AGAIN NEXT DAY. RECHARGED BATTERY AND IT WORKED SCAN TOOL HAD THREE CODES DEAD BATTERY FOG LIGHT SWITCH AND DRIVERS DOOR SWITCH SECOND ISSUE IS OIL IN THE AIR BOX WHICH THE DEALER IS TRYING TO RESOLVE WITH A PCV VALVE. HOWEVER THIS VEHICLE ONLY HAS 39 K MILES
REAR HATCH WINDOWS JUST SHATTERED FOR NO REASON
THE TRACK LIGHTING (TAIL LIGHT) ON THE HATCH HAS WATER IN IT ALONG WITH CONDENSATION. I ONLY HAVE 24K MILES ON MY DURANGO.
PARASITIC DRAW ON BATTERY BATTERY DIED SUDDENLY AND STAYS CHARGED ONE OR TWO DAYS FIRST TIME IT WAS SHUT OFF FOR 30 MINUTES IN PARK WAS JUMP STARTED AND OPERATING SECOND TIME SIT OVERNIGHT AND BATTERY WAS COMPLETELY DRAINED FAILED TO JUMPSTART APPLIED CHARGER OVERNIGHT AND VEHICLE STARTED THIS HAS BEEN REPEATED 3 TIMES AUTOMATIC START SYSTEM HAS NOT FUNCTIONED SINCE PURCHASED 3 MONTHS AGO
JUST BOUGHT THIS CAR IN AUGUST. I DIDN'T NOTICE THE ENTIRE REAR RED LIGHTS WEREN'T WORKING UNTIL I GOT PULLED OVER. I'M GUESSING THEY DIDN'T WORK AT ALL AND I JUST DIDN'T NOTICE IT.
I WAS DRIVING DOWN THE HIGHWAY WHEN I HEARD A LOUD NOISE. I LOOKED IN MY MIRRORS AND SAW A PIECE OF MY CAR IN THE MIRROR. IT WAS THE PLASTIC PIECE OFF MY DOOR. I COULDN'T STOP BEING ON THE HIGHWAY LUCKY THAT IT DIDN'T HIT ANOTHER VEHICLE. I TOOK IT TO THE DEALERSHIP, SAM LEMAN IN MORTON ILLINOIS WHERE I WAS TOLD THIS HAPPENS WITH DURANGOS, BEING BLOWED OFF. TO ME THIS IS A SAFETY HAZARD TO OTHER VEHICLES, ESPECIALLY IF A MOTORCYCLE WAS BEHIND ME. I HAVE HAD ISSUES WITH LACK OF CARE FROM THE DEALERSHIP, BUT OTHER THAN THAT, THIS SHOULD BE RECALLED FROM DODGE AS IT COULD HAVE CAUSED AN ACCIDENT.
MY VEHICLES ENTERTAINMENT SYSTEM SCREEN SHUTS DOWN TO THE DISPLAY SHOWING DODGE. IT WILL STAY THERE UNTIL IT DECIDES TO RESTART. THE ONLY TWO ITEMS WORKING ARE VEHICLE TEMPERATURES, AIR FLOW SPEED AND SHUT OFF OR TURN ON. NOTHING ELSE IS AVAILABLE TO SELECT OR OPERATE WITH IN THE ENTERTAINMENT SYSTEM. THIS INCLUDES THE LOST OF UCONNECT IF I WAS DISPLAYING MAPS FOR NAVIGATION. I HAVE NOTICED A STRANGE ODOR LIKE A BATTERY OR WIRES OVER HEAT SMELL AS I'M DRIVING AS THIS OCCURS. THIS IS HAPPENING MORE FREQUENTLY LEAVING ME WITHOUT THE COMFORTS WE EXPECT AND PAID FOR, NOT TO MENTION THE CONCERN OF IS THERE A MAJOR ISSUE GOING ON? THERE ARE MANY FORMS ON LINE STATING THIS HAS BEEN A REOCCURRING ISSUE SINCE 2016 POINTING THE BLAME BETWEEN THE FCA AND THE UCONNECT PUSHING UPDATES. I WOULD LIKE TO SEE DODGE FIX THEIR PRODUCT. IT DOES NOT MATTER IF THE VEHICLE IS STATIONARY, MOVING, ON A CITY STREET, OUT ON A COUNTY HIGHWAY OR INTERSTATE. DEALER STATES THEY NO NOTHING ABOUT IT. I ASKED THEM TO RESEARCH IT. THEY STATE BRING IT IN FOR A DIAGNOSTIC. DODGE STOP GIVING THE CONSUMER A RUN AROUND AND FIX IT. I ASSUME THAT IS WHY YOU HAVE ENGINEERS THIS COULD BE A HAZARD TO THE PUBLIC. THIS IS AN ON GOING ISSUE
THERE IS A RUBBING/GRINDING SOUND FROM THE FRONT RIGHT TIRE GOING 55+MPH. THE HEATING & COOLING IS SHUTTING OFF AND NOT TURNING BACK ON. RADIO SCREEN IS HOT TO THE TOUCH
I WAS PULLED OVER AT NIGHT BY A POLICE OFFICER FOR NOT HAVING ANY REAR LIGHTS. THE OFFICER INFORMED ME THAT HE IS ALWAYS PULLING DODGE DURANGO'S OVER BECAUSE THIS IS A COMMON PROBLEM THAT THE LIGHTS FILL UP WITH WATER AND THE ELECTRICAL COMPONENTS CORRODE AND NO LONGER FUNCTION. THIS IS A 2018 THAT DID NOT PASS A PA SAFETY INSPECTION IN 2020 WITHOUT PAYING $1,888.51 TO REPLACE THE DAMAGED PARTS. THE GASKET AND SEALANT ON THIS PRODUCT BREAKS DOWN IN A SHORT PERIOD OF TIME ALLOWING RAIN WATER TO FILL UP INSIDE THE TAIL LIGHT RACETRACK ASSEMBLY THAT IS ONE PART CONTAINING THE LICENSE PLATE LIGHTS, BACKUP CAMERA AND REAR BACKUP LIGHTS.I CALLED FCA CUSTOMER CARE AND THEY REFUSED TO PROVIDE ANY ASSISTANCE AND WERE WELL AWARE OF THE PROBLEM. THIS PROBLEM HAS BEEN ONGOING SINCE THE 2014 MODELS AND DODGE IS NOT WILLING TO ELEVATE OR SOLVE THE PROBLEM AND THE CONSUMER IS UNKNOWINGLY DRIVING WITHOUT LIGHTS UNTIL BEING PULLED OVER BY THE POLICE OR THE VEHICLE DOES NOT PASS A SAFETY INSPECTION. THIS ISN'T A $100 EXPENSE THAT IS BEING IGNORED BUT A $1,900 EXPENSE. THIS VEHICLE COULD HAVE ONLY 1,000 MILES OR 500,000 MILES BUT SHOULDN'T BE BREAKING DOWN IN LESS THAN 3 YEARS. THIS IS NOT NEGLECT OR WRONGDOING ON THE PART OF THE CONSUMER AND IS CLEARLY A QUALITY CONTROL BREAKDOWN THAT IS BEING IGNORED. HOW CAN WE REQUEST THE GOVERNMENT TO INVESTIGATE AND ISSUE A SAFETY RECALL ON THIS DEFECT TO GUARANTEE THAT THE VENDORS AND MANUFACTURERS OF THE DEFECTIVE PRODUCT ARE THE ONES PAYING FOR THE REP
I WAS IN A COLLISION, GOING 70*MPH ON THE EXPRESSWAY. GUY IN FRONT OF ME SLAMMED ON HIS BREAKS WITH NO ONE IN FRONT OF HIM. I HAD NO TIME TO STOP, SLAMMED INTO THE BACK OF HIS CAR. NOT A SINGLE AIRBAG DEPLOYED INSIDE THE VEHICLE, THE WHOLE FRONT END WAS SMASHED IN.
69000 MILES, CHECK ENGINE LIGHT CAME ON. CODES P0440 WAS THROWN 2X. I ALREADY REPLACED PURGE VALVE AT MY OWN COST. I ALSO INFORMED DODGE. THEY WON'T FIX IT UNLESS I PAY FOR DIAGNOSIS. WHICH I ALREADY HAD ONE DONE. ALSO HEADLIGHT BULB DROPPED AT 38K MILES AND I INFORMED DODGE AND MECHANIC. SHE SAID I DIDN'T HAVE THE WARRANTY ON IT AND THEY WOULDN'T REPLACE UNLESS I PAID FULL COST
THE VEHICLE HAS SEVERE RADIO ISSUES TO THE POINT WHERE IT IS DISTRACTING TO DRIVE. IT STARTED WITH WEATHER ALERTS FROM COUNTIES OVER 100 MILES AWAY. NOW IT CONSTANTLY SWITCHED BETWEEN THE TIME SETTINGS, RADIO, AND AC WHICH IS A HUGE DISTRACTION WHEN DRIVING. IF I ATTEMPT TO SHUT OFF THE AC SETTINGS WILL MOVE UP AND DOWN ON THEIR OWN. THIS HAPPENS WHILE THE VEHICLE IS STATIONARY OR IN MOTION.
THE DISPLAY SCREEN WENT COMPLETELY OFF AS IF I WAS JUST TURNING ON THE CAR. YOU CAN'T SEE ANYTHING IN THE DISPLAY SCREEN EXCEPT FOR DODGE AND ALSO THE VOLUME BUTTON WOULD NOT WORK. WHEN THIS HAPPENS, I USED HAVE TO TURN OF THE VEHICLE AND TURN BACK ON . SOMETIMES IT WORKS WITHIN THE FIRST TRY OTHER TIMES IT TAKES SEVERAL ATTEMPTS. *TR
THIS HAS HAPPENED MULTIPLE TIMES TO ME AND HAS RECENTLY BECOME A DAILY STRUGGLE. I SEEM TO BELIEVE THE ELECTRICAL PANEL BEHIND THE DASH MAY HAVE A SHORTAGE OF SOME SORT. I CAN BE STATIONED AT A LIGHT OR MOVING AND MY SCREEN DISPLAYING THE ODOMETER WILL COMPLETELY TURN WHITE. SOME TIMES IT SLOWLY FADES AWAY AND OTHER TIMES JUST COMPLETELY GOES WHITE. THIS HAPPENS WHILE I'M IN MOTION AND I LITERALLY HAVE NO WAY TO MONITOR MY SPEED, OTHER THAN RELY ON MY RPM'S. TODAY, 6/22/2020, I WAS TRAVELING THROUGH MY NEIGHBORHOOD AND THE DASH WAS DISPLAYING FINE. I COME TO A STOP TO TURN AND MY DISPLAY BEGINS TO FADE. I AM NOT GOING FASTER THAN 34 MPH. EVENTUALLY, THE DISPLAY TURNS COMPLETELY WHITE AND MY SCREEN FOR THE RADIO REBOOTS. I PURCHASED THIS VEHICLE USED WITH 10K MILES ON IT. NOW I WONDER WHY IT WAS TRADED IN SO EARLY. *TR
I STOPPED AT A STOPLIGHT, AND WHEN I TRIED TO ACCELERATE THE CAR STALLED ENGINE LIGHT WAS BLINKING, DRIVE LIGHT ON THE DRIVE STICK WAS BLINKING EVEN THOUGH IT IS ALREADY ON DRIVE. TRIED TO SHIFT IT TO PARK AND DRIVE AGAIN BUT THE DRIVE STICK IS LOCKED AND THE BREAK PADS WERE ALSO LOCKED IN PLACE. TURNED OFF THE AUTO START/STOP AND PUSHED THE START BUTTON WITH THE KEY FOB AND THE CAR STARTED AGAIN. GOOD THING IT WAS A RED LIGHT, BUT I DON'T WANT TO HAPPEN AGAIN ESPECIALLY IF I'M DRIVING WITH MY FAMILY. *TR
THE TRAVEL LINK WEATHER ALERTS ARE A DANGEROUS AND INCREDIBLY ANNOYING FEATURE. IT FORCES YOU TO TAKE YOUR EYES OFF THE ROAD AND TEND TO IT OR IT WON'T UNBLOCK YOUR SCREEN. I DONT CARE IF IT'S WINDY 3 COUNTIES OVER. I DONT WANT MY NAVIGATION SCREEN BLOCKED WHILE I'M TRYING TO GET SOMEWHERE. I HAVE BEEN THROUGH THE RINGER GETTING THE SXM TRIAL DEACTIVATED BUT THE WEATHER ALERTS HAVE NOT STOPPED. I'VE BEEN TO THE DEALER AND DONE MY FAIR SHARE OF RESEARCH JUST TO FIND OUT THERE IS NO WAY TO STOP THEM. SIRIUS IS NO HELP AT ALL.
I BOUGHT A 2018 DURANGO FROM DODGE IN APRIL OR MAY 2019 SUPPOSEDLY "NEW". ITS HAD 2995 MILES ON IT FROM THEM JOYRIDING IN IT THROUGH TOWN. IT HAS BEEN IN AN ACCIDENT AND THEY DIDN'T DISCLOSE IT BUT CHARGED ME BRAND NEW PRICE. 6 MONTHS AFTER PURCHASING THE WINDSHIELD STARTS CRACKING ON THE SIDE WHERE IT GETS GLUED ON TO THE VEHICLE DUE TO WEATHER CHANGE. OF COURSE SINCE THE DEALERSHIP CHANGED HANDS MAGICALLY THERE IS NOTHING THEY WILL DO AND I CONTACTED DODGE AND THEY REFUSE TO HELP ME. THIS CRACK IS NOT DUE FROM A ROCK OR ANYTHING I DID IT SHOWED UP OVER NIGHT.
REAR 'RACETRACK' LIGHTING AND LICENSE PLATE LIGHTING SHORTS OUT AND DOES NOT FUNCTION. THIS IS CAUSED BY WATER LEAKING INTO AND BEING RETAINED IN THE ASSEMBLY. THIS ISSUE IS THOROUGHLY DOCUMENTED IN A VARIETY OF ONLINE FORUMS. WHEN THE LIGHTS ARE INOPERATIVE, THE REAR OF THE VEHICLE IS VERY DARK AND POSSES A SAFETY ISSUE BY INCREASING THE CHANCES OF A REAR END COLLISION.
THIS LETTER IS A WRITTEN NOTICE TO DODGE/CHRYSLER CORPORATION THAT I AM TIRED OF THE WAY THEY ARE TREATING ME. I PURCHASED A 2018 DODGE DEALER GT, WITH ONLY 2,800 MILES. IT WAS A DEALER DEMO AND IT HAS BEEN NOTHING BUT PROBLEMS. STARTING FROM INSIDE OF INTERIOR FALLING APART, WHICH WAS FIXED BY DEALER. HOWEVER, AT 8,000 MILES OR SO THE ENGINE STARTED DEVELOPING AN INTERMITTENT RATTLE, THAT HAS GOTTEN WORSE OVER TIME. I HAVE TRIED COMMUNICATING WITH DODGE WITH VERY LITTLE HELP. RIGHT NOW I HAVE AN OPEN CASE WITH DODGE BUT SO FAR MY CASE MANAGER HAS NOT BEEN ANY HELP. MY ENGINE IS GETTING DAMAGED, AND LAST TIME I TOOK TRUCK TO DEALER FOR SERVICE THE SERVICE ADVISOR TOLD ME THEY WOULD NOT OPEN ENGINE TO LOOK INTO ENGINE WITHOUT ENGINE LIGHT. DODGE IS TREATING ME BAD. THE TRUCK EVEN TURNED OF WHILE DRIVING BUT THAT WAS ONLY ONCE, WHO KNOWS OF LATER IT WILL HAPPEN AGAIN. I FEEL THIS TRUCK IS A BIG SAFETY ISSUE THAT DODGE IS SIMPLY JUST IGNORING.
OUR DODGE DURANGO GT, HAS DEVELOPED A LOUD POP SOUND WHEN COMING TO A FULL STOP. I TOOK IT TO ANCIRA DODGE IN SAN ANTONIO, THEY ADVISED ME THE CALIPERS ARE HITTING BRAKE PADS AND THERE IS NOTHING THEY CAN DO. I FEEL THIS IS A SAFETY ISSUE AND DODGE AGAIN DOES NOT WANT TO HELP. OUR TRUCK HAS BARELY 21,787 MILES AND I'M HAVING SO MANY ISSUES WITH THIS DEFECTIVE VEHICLE.
OUR 2018 DODGE DURANGO GT, HAS ELECTRICAL ONGOING ISSUES. THE PADDLE SHIFTERS ON STEERING WHEEL ARE CONTROLLED THROUGH RADIO SETTINGS. EVERY TIME I TURN PADDLE SHIFTERS OFF, THEY JUST RESET AND TURN BACK ON. THIS IS DANGEROUS BECAUSE COMING OUT INTO A BUSY INTERSECTION I NEED TO PULL SAFELY INTO ROAD AND THE TRUCK HAS THE PADDLE SHIFTERS ENGAGED MAKING IT DANGEROUS. I THEN HAVE TO MANUALLY DISENGAGE THEM THROUGH STEERING WHEEL SO THAT TRUCK CAN DROVE AGAIN NORMAL. DODGE ACKNOWLEDGES PROBLEM BUT REFUSES TO FIX IT. HAVE DOCUMENTED THIS, PLEASE HELP.
NOVEMBER 30, 2019, MY HUSBAND AND I WERE DRIVING ON THE INTERSTATE, IT WAS 34 DEGREES OUTSIDE AND WE HAD THE DEFROST AND HEAT ON LOW SETTING {1}. THEN A SOUND LIKE A GUNSHOT, THEN COLD AIR COMING FROM THE ROOF AND COULD HEAR GLASS BOUNCING AROUND. WE PULLED OVER. SAW WHAT HAD HAPPENED AND COULDN'T FIGURE OUT HOW. NO ONE WAS EVEN AROUND US WHEN IT HAPPENED SO NOTHING HIT IT. THEN LOOKING CLOSER, COULD SEE THAT THE GLASS WAS RAISED A BIT AND THE SEALS SURROUNDING IT WERE LIFTED IN A FEW PLACES. THE SUNROOF EXPLODED OUTWARD.
THE REAR TAIL-LIGHT SYSTEM (COVERS ENTIRE REAR OF CAR) ON MY DODGE DURANGO STARTED TO LEAK DUE TO AN INADEQUATE SEAL AND THE TAILLIGHT SYSTEM BURNED OUT IN VARIOUS SPOTS. ONCE OUT IT BECOMES MUCH HARDER TO SEE THE REAR OF THE VEHICLE AND CREATES A VERY HAZARDOUS SITUATION. THIS HAPPENED IN THE FIRST YEAR OF OWNERSHIP. DODGE WILL NOT COVER THIS AND WANTS JUST UNDER $1,000 TO REPLACE IT. I BELIEVE THIS SHOULD BE CHECKED INTO AS THE DECREASED TAIL LIGHT CAN BE HARD TO SEE ESPECIALLY IN THE SNOWY CLIMATE WE HAVE HERE IN WISCONSIN.
I GOT THE CAR WITH 100 MILES ON IT AND THESE PROBLEMS CONTINUE.... KROGER'S AND MANY OTHER GAS STATION PUMPS KICK OFF WHILE FUELING. I HAVE TRIED PULLING THE NOZZLE OUT SOME, SQUEEZING THE TRIGGER LESS, ETC & THEY STILL KICK THE PUMP OFF. IT LITERALLY TAKES 10 MINS TO PUMP $20 WORTH OF GAS. ALSO, I HAVE A SLIGHT DELAY WHEN PRESSING THE GAS PEDAL FROM A STOP SIGN, ETC. ITS LIKE A SECOND DELAY THEN ITS LIKE IT DECIDES TO GO AHEAD & GO. RADIO/CONTROL SCREEN HAS ALREADY BEEN REPLACED DUE TO IT GOING TO A FULL BLACK SCREEN & FULL BLUE SCREEN, SHUTTING OFF, ETC. HOWEVER, EVEN THE NEW RADIO STILL LOSES THE PROGRAMMED STATION SETTINGS.
CAR STALLS WHILE DRIVING, DOESN'T START. IF IT SIT FOR A BIT, IT WILL START WITH CHECK ENGINE LIGHT ON. LIGHT TURNS OFF AFTER A WHILE UNTIL IT STALLS AGAIN
TL* THE CONTACT OWNS A 2018 DODGE DURANGO. WHILE ATTEMPTING TO PARK THE VEHICLE, THE GEAR SHIFT BECAME STUCK IN THE NEUTRAL POSITION. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT MADE MULTIPLE ATTEMPTS TO SHIFT THE VEHICLE OUT OF NEUTRAL, BUT WAS UNSUCCESSFUL. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V280000(POWER TRAIN), BUT THE VIN WAS EXCLUDED FROM THE RECALL. HELFMAN DODGE CHRYSLER JEEP RAM FIAT (7720 KATY FWY, SUITE A, HOUSTON, TX 77024, (713) 533-6100) WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT WAS REFERRED TO NHTSA TO HAVE THE VEHICLE ADDED TO THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,080.
TL* THE CONTACT OWNS A 2018 DODGE DURANGO. WHILE OPERATING THE VEHICLE AND MAKING A RIGHT TURN, THE VEHICLE WOULD NOT IMMEDIATELY TURN AND WOULD CONTINUE TO DRIVE STRAIGHT. THE VEHICLE WAS TAKEN TO HENDRICK DODGE (81 MACKENAN DR, CARY, NC) WHERE THE STEERING WAS RECALIBRATED, BUT THE FAILURE CONTINUED INTERMITTENTLY. ALSO, WHILE OPERATING THE VEHICLE, THE VOLTAGE METER CONTINUOUSLY FLUCTUATED. THE ALTERNATOR, BATTERY, AND BATTERY TERMINALS WERE REPLACED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000. THE VIN WAS UNKNOWN.
TL* THE CONTACT OWNS A 2018 DODGE DURANGO. WHEN THE CONTACT STARTED THE VEHICLE, OPENED THE DOOR, OR DROVE IN REVERSE, THE PARKING AND DRIVING ASSISTANCE INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CHRYSLER DODGE JEEP RAM FIAT OF BAY RIDGE (8635 18TH AVE, BROOKLYN, NY 11214, (888) 578-2533) WHERE IT WAS DIAGNOSED THAT THE DRIVING ASSISTANCE AND PARKING SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,667.
MY VEHICLE ONLY HAS 17,500 MILES ON IT AND THE BRAKES ARE CONSTANTLY SQUEAKING. I'VE CLEANED THE ROTORS, BUT IT STILL MAKES THIS GOD AWFUL SQUEAK. THE BRAKES SHOULD BE GOOD FOR ANOTHER 25,000 MILES, BUT I DON'T THINK IT'S GOING TO MAKE IT.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2018 Dodge Durango → · Every Durango year → · How the figures are calculated →