I HAD A PASSENGER SITTING IN THE FRONT PASSENGER SEAT MOVING THE SEAT BACK WITH POWER CONTROLS AND THE HEADREST DEPLOYED WHILE I WAS DRIVING LESS THAN 30 MPH IN A RESIDENTIAL AREA, DID NOT KNOW WHAT IT WAS AT FIRST, IT WAS LOUD POPPING SOUND...ONCE I LEARNED WHAT HAPPENED I LOOKED UP TO SEE HOW TO RESET IT AND ATTEMPTED SO..WITH NO SUCCESS. THE BRACKETS THAT HOLD THE PIN IS/WAS BROKEN. I ALSO LEARNED THIS IS NOT SUPPOSE TO HAPPEN UNLESS YOU ARE HIT FROM BEHIND AND IT SHOULD DEPLOY TO AVOID WHIPLASH, THIS WAS NOT THE CASE, LUCKILY MY PASSENGER WAS NOT INJURED FROM THE HEADREST DEPLOYING PREMATURELY. I CONTACTED THE DEALER TO LEARN THIS WAS NOT COVERED UNDER WARRANTY PLAN I HAVE. THE REPAIR COST IS 911.85 THAT I AM RESPONSIBLE FOR, I PAID 135 JUST TO HAVE IT LOOKED AT, WHICH WILL GO TOWARDS REPAIRS IF FIXED WITHIN 30DAYS, THIS COST IS NOT WITHIN REACH FOR ME. I HAVE ALSO READ OTHER DODGE MODELS WITH THE SAME ISSUE IN THE PAST. PLEASE LOOK INTO THIS AS THIS IS NOT UNCOMMON BUT VERY COSTLY TO THE CAR OWNER. THANK YOU. MILEAGE THIS OCCURRED AT 52000
2012 Dodge Durango complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE DECELERATED AND THEN STALLED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED SOUTH COUNTY DODGE CHRYSLER JEEP RAM AT (314) 487-1010 (7127 S LINDBERGH BLVD, ST. LOUIS, MO 63125) AND WAS INFORMED THAT THEY WERE NOT ACCEPTING RECALLS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 109,850.
TL* THE CONTACT OWNED A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 30 MPH DURING INCLEMENT WEATHER, THE VEHICLE SLID ON ICE, INTO AN EMBANKMENT, WENT AIRBORNE, AND CRASHED INTO A TREE. THE BRAKES WERE APPLIED WITH FORCE, BUT FAILED TO STOP THE VEHICLE. NONE OF THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED A FRACTURED BACK IN TWO PLACES AND A RUPTURED LEFT BREAST IMPLANT, WHICH REQUIRED MEDICAL TREATMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY TO A FACILITY AND A YARD, BUT WAS NOT INVESTIGATED BY THE INSURANCE COMPANY OR A DEALER. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V115000 (ELECTRICAL SYSTEM), 17V435000 (ELECTRICAL SYSTEM), AND 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE REPAIRS HAD NOT BEEN COMPLETED. THE MANUFACTURER WAS CONTACTED AFTER THE CRASH TO INQUIRE ABOUT THE AIR BAGS NOT DEPLOYING. THE VEHICLE WAS DESTROYED. THE MANUFACTURER HAD NOT YET ISSUED ANY TSBS OR RECALLS FOR THE AIR BAGS. THE APPROXIMATE FAILURE MILEAGE WAS 186,000. *BF *TR *BF *BF *TR
AT LESS THAN 73,000 MILES ON VEHICLE AND JUST SIX YEARS OLD THE AIR BAG LIGHT WILL GO OFF AND ON. THE LIGHT WILL BLINK ON AND OFF AT ALL TIMES THEN WILL GO OFF FOR WEEKS THEN COME BACK ON AND STAY ON. THIS IS A SAFETY ISSUE THAT MUST GET FIXED BY MANUFACTURER.
AFTER PRESSING THE VEHICLE IGNITION BUTTON TO TURN OFF, IF YOU PRESS THE BUTTON TO TURN IT BACK ON, IT CONSTANTLY TRIES TO TURN OVER. THIS HAPPENS ALSO WHEN YOU PRESS THE IGNITION BUTTON AND IT DOESN'T TURN OVER. IF YOU PRESS THE IGNITION BUTTON, IT DOESN'T START, PRESS THE BUTTON AGAIN, IT CONSTANTLY TURNS OVER. THE ONLY WAY TO SUCCESSFULLY START IT AFTER THAT IS TO GET OUT OF VEHICLE, CLOSE THE DOOR, AND GET BACK IN. THIS HAS HAPPENED A NUMEROUS AMOUNT OF TIMES.
WHEN ATTEMPTING TO TURN THE HEAT ON IN THE DURANGO, DRIVER'S SIDE HEAT WORKS WELL, BUT PASSENGER AND BACKSEAT HAVE COLD AIR BLOWING OUT. DURANGO WAS PLACED ON SYNC TO HAVE THE WHOLE VEHICLE WARM TO THE SAME TEMP. I HAVE HEARD AND READ ABOUT MANY COMPLAINS OF THIS SAME ISSUE.
2012 DURANGO HAS CONTINUED TO PERIODICALLY STALL WHEN COMING TO A STOP. VEHICLE IS ABLE TO SUCCESSFULLY RESTART AFTER PUTTING IN PARK. PROBLEM HAS BEEN HAPPENING FOR ALMOST A YEAR AND HAS BEEN BROUGHT TO THE DEALERSHIP CONTINUOUSLY TO FIND AND FIX PROBLEM. PROPER SERVICE AND MAINTENANCE HAVE BEEN PREFORMED FOR THE DURATION OF THE OWNERSHIP OF THIS VEHICLE. DEALERSHIP STATES THAT NO CODES FOR THE STALLING ARE PRESENTING AND ARE NOT ABLE TO REPLICATE THE PROBLEM, SO THEY ARE UNABLE TO PROCEED WITH FURTHER INVESTIGATION. THERE ARE CONCERNS FOR SAFETY OF FAMILY AND SAFETY OF DRIVING THIS VEHICLE WITH NOT KNOWING WHEN ANOTHER STALL WILL OCCUR. SO FAR, THE VEHICLE HAS BEEN ON A CITY STREET DECELERATING INTO A STOP AT LOW SPEEDS WHEN THE STALLING OCCURS. MOST RECENTLY, VEHICLE WAS SLOWING DOWN TO YIELD FOR A TRAFFIC CIRCLE WHEN THE STALLING OCCURRED MAKING IT DIFFICULT TO FULLY BRAKE AND MANAGE THE STEERING WHEEL. SOME OF THE SERVICES COMPLETED TO HOPEFULLY RECTIFY THE STALLING WERE; FUEL PUMP RELAY REPLACED, EVAPORATE SYSTEM INTEGRITY MONITOR REPLACED, BOTH FUEL PUMPS REPLACED, TRANSMISSION SERVICE PERFORMED. STALLING IS STILL OCCURRING PERIODICALLY WITH NO RESOLUTION AT THIS TIME. FIRST TIME THE VEHICLE STALLED WAS IN THE BEGINNING OF 2017 (NOT SURE OF SPECIFIC DATE). IT STALLED A FEW TIMES BEFORE WE BROUGHT IT IN TO BE CHECKED OUT.
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 25 MPH EXITING THE FREEWAY, THE VEHICLE STARTED TO ACCELERATE AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT CONTINUED DRIVING AND DID NOT COAST OVER TO THE SIDE OF THE ROAD. THE CONTACT STATED THAT THE VEHICLE SHOOK VIOLENTLY WHILE DRIVING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TURLOCK CHRYSLER DODGE JEEP RAM (1600 AUTO MALL DR, TURLOCK, CA 95380) WHERE IT WAS DIAGNOSED THAT THE SOFTWARE NEEDED TO BE UPGRADED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. WHILE AT A STOP SIGN, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, RESTARTED THE ENGINE, AND WAS ABLE TO RESUME DRIVING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. A TWENTY SEVEN POINT INSPECTION WAS PERFORMED. THE CONTACT WAS INFORMED TO DRIVE THE VEHICLE UNTIL THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 70,599.
WITH THE HEADLIGHT SWITCH IN THE AUTO POSITION THE LIGHT SHUT OFF WHILE DRIVING, CAUSING A SLIGHT PANIC TO GET THEY SWITCH TO THE MANUAL POSITION
RECALL R09 DID NOT FIX ISSUE WITH CAR SHUTTING OFF AND IGNITION STICKING. CAR SHUTS OFF ON FREEWAY AND OFF-RAMPS REGULARLY. PROBLEM CONTINUED AND NOW TIPM FAILURE.
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT OCCASIONALLY HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE WHEN THE VEHICLE WAS STARTED. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, WAITED A FEW MINUTES, AND WAS ABLE TO RESTART THE VEHICLE. THE CONTACT RESUMED DRIVING. THE VEHICLE WAS TAKEN TO TUTTLE-CLICK CHRYSLER DODGE (40 AUTO CENTER DR, IRVINE, CA 92618) AND WAS INFORMED THAT THE RECALL REPAIR WAS COMPLETED AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT A SECOND RECALL WAS OPENED; HOWEVER, THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 133,000.
COMPUTER FAILURE: BAD ALTERNATOR (FOR WHICH THERE IS A RECALL) MALFUNCTIONED, WHILE THE VEHICLE WAS IN MOTION, AND AT THE SAME TIME, DAMAGED THE COMPUTER, CAUSING THE ENGINE TO SHUT DOWN. WHILE DRIVING, MULTIPLE WARNING LIGHTS (SEAT BELT, OIL, ALTERNATOR, ETC.) WOULD FLASH ON AND OFF. I WAS TURNED INTO A PARKING LOT AND TURNED INTO A SPACE, BUT THE ENGINE DIED AND I COASTED TO A STOP. CAR WOULD NOT START AFTER THAT.
WHEN DRIVING THE VEHICLE, AT DIFFERENT SPEEDS EACH TIME THE PROBLEM OCCURRED, AND APPLYING THE BRAKES, THE VEHICLE WILL SHUT OFF AND THE STEERING WHEEL WILL LOCK. REQUIRING THE VEHICLE TO BE RESTARTED EITHER ROLLING IN NEUTRAL OR FULLY STOPPED IN PARK.
THE FAILED TIPM IS DANGEROUS AND COULD LEAVE YOU STRANDED FROM ASTALLED ENGINE. THE FAILED ALTERNATOR MAY HAVE BEEN A BY PRODUCT OF THE FAULTY TIPM. THIS PART SHOULD BE PART OF A RECALL.
MY VEHICLE BEGAN HAVING THIS ISSUE IN 2015. MY VEHICLE HAS A LONG CRANK AND SOMETIMES DOES NOT TURN OVER. IT WILL ALSO TURN OVER, THEN SPUTTER OUT AFTER RUNNING FOR 20-30 SECONDS. IN 2015, I BEGAN TO HAVE THE ISSUE WITH THE VEHICLE NOT TURNING ON/NOT TURNING OVER. I HAD THE VEHICLE TOWED DEALER AND THE TIPM MODULE WAS REPLACED. THE VEHICLE INTERMITTENTLY HAD THE ISSUE TURNING OVER, BUT WHEN I TOOK IT TO THE DEALERSHIP, I WAS TOLD THAT THE ISSUE COULD NOT BE REPLICATED. IN 2016, MY VEHICLE SHUT OFF ON ME WHILE I WAS DRIVING ON THE FREEWAY. THE HAZARD LIGHTS WOULD NOT WORK, THE VEHICLE WOULD NOT TURN ON, AND THE GEARS WOULD NOT CHANGE TO FACILITATE A TOW. UPON OPENING THE HOOD OF THE VEHICLE, IT APPEARED AS THOUGH THERE WAS A MALFUNCTION WITH THE ALTERNATOR AND FUSES (OF WHICH I HAVE VIDEO). I HAD MY VEHICLE TOWED TO THE DEALER AND WAS CALLED BY A SERVICE ADVISOR THE NEXT DAY. I WAS TOLD THAT MY WIN MODULE HAD TO BE REPLACED, WHICH I PAID FOR. IN ADDITION, MY BATTERY HAD DIED, AND I PAID TO REPLACE THAT. I TOLD THE DEALERSHIP I HAD VIDEO OF THE ALTERNATOR AND FUSES MALFUNCTIONING AND THEY STATED THEY DID NOT NEED THE VIDEO AS THE COMPUTER DIAGNOSIS POINTED TO AN ISSUE WITH THE WIN MODULE. SEVERAL MONTHS LATER, I BEGAN TO HAVE THE ISSUE WITH THE VEHICLE NOT TURNING OVER. I REQUESTED A TOW AND THE TOW TRUCK DRIVER SUGGESTED I USE THE ACTUAL KEY INSTEAD OF THE PUSH BUTTON IGNITION, WHICH I HAVE BEEN DOING. I TOOK THE VEHICLE IN AGAIN IN OCTOBER, AS THE VEHICLE AGAIN BEGAN TO HAVE
VEHICLE STALLED TWICE IN THE PAST MONTH WHILE DRIVING ON THE HIGHWAY AT 65 MPH. LOST POWER STEERING CAPABILITY WHICH CREATED A DANGEROUS SITUATION IN AN ATTEMPT TO PULL THE VEHICLE TO THE SHOULDER. SECOND INCIDENT HAPPENED YESTERDAY. VEHICLE DID RESTART AFTER A FEW ATTEMPTS. VEHICLE RECALL R09 WAS ALLEGEDLY ADDRESSED BY ROUTE 46 DODGE IN NJ IN 2015.
T38 RECALL: I'VE TAKEN MY VEHICLE INTO PRESTIGE CHRYSLER DODGE, LAS VEGAS ON THREE SEPARATE OCCASIONS CONCERNED ABOUT LOSS OF POWER AND STALLING WHILE TURNING AND HAVE BEEN INFORMED THAT NO PARTS ARE AVAILABLE TO FIX THE PROBLEM FOR THE T38 RECALL. YESTERDAY I WAS ALMOST REAR-ENDED BECAUSE MY VEHICLE LOST POWER DURING A TURN OFF THE INTERSTATE. THEY HAVE HOWEVER, CHARGED ME FOR OTHER ISSUES LIKE AN OIL PRESSURE SENSOR (SEE ATTACHED) THAT HAS NOT FIXED MY LOSS OF POWER. I CALLED FCA RECALL AND THEY HAVE SENT ME TO AN ALTERNATIVE DEALERSHIP FOR A REPLACEMENT ALTERNATOR. PRESTIGE CHRYSLER DODGE OF LAS VEGAS IS REFUSING TO FIX KNOWN SAFETY ISSUES AND ADVISED ME THAT THEY HAD TESTED MY ALTERNATOR AND KNEW IT WAS FAULTY, YET COULD NOT REPAIR IT WITHOUT THE RECALL PARTS. THEIR DEALERSHIP IS PLACING PEOPLE'S LIVES AT RISK BECAUSE THEY DO NOT WANT TO DO THE TEMPORARY FIX AND THEN HAVE TO COMPLETE THE RECALL AGAIN WHEN THE REPLACEMENT ALTERNATORS ARE ISSUED. THIS IS UNETHICAL, IRRESPONSIBLE, AND NEGLIGENT. THE RECALL WAS ISSUED IN JULY--THEY HAVE HAD MY DURANGO 3 TIMES, KNOWN ABOUT THE STALL AND REFUSED TO ASSIST ME. I ALSO HAVE AN EXTENDED WARRANTY AND ASKED TO HAVE THE ALTERNATOR REPLACED WITH THAT--THEY REFUSED AGAIN SAYING THE WARRANTY WOULDN'T TOUCH A KNOWN DEFECT. PLEASE TAKE ACTION BEFORE THIS DEALERSHIP PLACES ANOTHER FAMILY IN DANGER FOR REFUSING TO COMPLY WITH NHTSA SAFETY REGULATIONS.
LEAKING POWER STEERING FLUID IDENTIFIED DURING OIL CHANGE. ONLY 65000 MILE ON THE VEHICLE.
RECALL T36/NHTSA 17V-435 FCA STILL HAS STATUS AS PARTS NOT AVAILABLE AFTER ALMOST 6 MONTHS.
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 5 TO 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER (MCHUGH CHRYSLER DODGE JEEP RAM FIAT, 3420 MAPLE AVE, ZANESVILLE, OH 43701) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 153,000.
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. ON SEVERAL OCCASIONS, WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO OEY ACCARDI CHRYSLER, DODGE, JEEP, RAM AT (909 S FEDERAL HWY, POMPANO BEACH, FL 33062, (954) 943-6700) WHERE IT WAS DIAGNOSED THAT THE SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO BE DIAGNOSED. THE CONTACT WAS COVERED FOR A RENTAL VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000. *TT
CRANKED THE CAR ONE MORNING AND WHEN STARTED DRIVING ,THE CHECK ENGINE LIGHT CAME ON AND THERE WAS A KNOCKING NOISE COMING FROM THE ENGINE AND WAS LOOSING POWER. THE CAR WAS STALLING AFTER 20 MINUTES DRIVE. I TOOK IT TO THE DEALER AND THE DIAGNOSTIC CAME WITH A MISFIRE CYLINDER #5. FURTHER DIAGNOSTIC REVEAL BROKEN CAM SHAFT. THE CAR HAS ONLY 66773 MILES. THE REPAIR WAS DONE IT WAS LONG AND EXPENSIVE ABOUT $4500.
THE FUEL PUMP RELAY HARNESS WIRE THAT CONNECTS TO THE TIPM BOX IS CAUSING PROBLEMS WITH THE VEHICLE TO START. THE ADDED WIRE MAKES THE OTHER CONNECTIONS HEAT UP AND THAT HAS MADE A HOLE IN THE FUSE BOX ALREADY AND THE FUEL PUMP HARNESS CONNECTION WIRE IS BURNING UP.
RECALL HAS BEEN ISSUED BUT NO PARTS ARE AVAILABLE - THIS HAS BEEN IN LIMBO FOR SOME TIME NOW. THE VEHICLE HAS BEEN HAVING A LOT OF TROUBLE THE PAST TWO MONTHS - STALLING, JUMPING, TROUBLE SHIFTING GEARS ON ITS OWN, SHUTTING OFF AT STOPS, HARD TO MAKE A SMOOTH TRANSITION INTO DIFFERENT SPEED LIMITS. I AM CONCERNED FOR MY SAFETY AND HAVE NOT HEARD OF WHEN THE PARTS WILL BE AVAILABLE.
THERE'S A CRAYON SMELL WITHIN MY VEHICLE THAT CAN BE OVERBEARING. I'VE READ OTHER FORUMS ABOUT THIS. I'VE READ IT CAN BE THE GLUE THAT'S USED IN MANUFACTURING. THE SMELL STILL HASN'T GONE AWAY.
RACK AND PINION LEAKING SUDDENLY. FUEL PUMP RELAY WENT OUT AGAIN. WHILE DRIVING ON FOUR LANE.
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. AFTER THE CONTACT OPENED THE FRONT DRIVER'S DOOR, SHE NOTICED THAT THE FRONT PASSENGER SIDE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND INFORMED THE CONTACT THAT THE ELECTRICAL WIRING FROM THE MIRROR CAUSED THE FIRE. THE VEHICLE WAS TOWED TO ORANGE PARK DODGE (7233 BLANDING BLVD, JACKSONVILLE, FL 32244). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) DAYS BEFORE THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING APPROXIMATELY 10 MPH, THE ALTERNATOR WARNING INDICATOR ILLUMINATED. SOME PEDESTRIANS NOTICED SMALL FLAMES UNDER THE HOOD OF THE VEHICLE. THE CONTACT TURNED OFF THE VEHICLE AND THE PEDESTRIANS EXTINGUISHED THE FLAMES WITH WATER. THE CONTACT OBTAINED ASSISTANCE TO HAVE THE VEHICLE PUSHED TO HER HOME. THE VEHICLE WAS LATER TOWED TO THE NORTHTOWN CHRYSLER JEEP DODGE RAM DEALER (2020 NIAGARA FALLS BLVD, TONAWANDA, NY 14150; 716-692-7000) WHERE IT WAS DIAGNOSED THAT THE STARTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE THEN SHOWED A CODE INDICATING "MISFIRE CYLINDER 4" WHILE AT THE DEALER. THE CONTACT RECEIVED A CALL FROM THE DEALER STATING THAT THE FAILURE (INCLUDING THE FLAMES UNDERNEATH THE HOOD) RECURRED. THE DEALER EXTINGUISHED THE FLAMES AND DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER ALSO INFORMED THE CONTACT THAT THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OPENED CASE NUMBER: 32565723; HOWEVER, THE MATTER HAD NOT BEEN RESOLVED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 52,188. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
VEHICLE STALLS WHILE DRIVING , ONCE WHILE EXITING THE FREEWAY AND ANOTHER WHILE DRIVING 35 MPH TO WORK, I HAVE REACHED THIS ON THE INTERNET AND FOUND THAT MANY DURANGO'S HAVE HAD THIS PROBLEM I THINK IT FALLS UNDER NHTSA REFERENCE #15V115000 BUT MY VEHICLE VIN NUMBER IS NOT LISTED UNDER THIS RECALL
HEADLITES ARE SHORTING OUT..PASSENGER HAS A SHORT SOMEWHERE IN GROUND..DRIVERS CORRODED..CLEANED IT..BUT CODE SAYING THERE'S A PROBLEM..NOW REMOTE START..STARTS AND SHUTS OFF CAR AFTER 2 IT 3 SECONDS.ITS ALL STATIONARY..I HAVE NO HI OR LO BEAMS ON PASSENGER SIDE AND REMOTE I
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 20 MPH, AN ABNORMAL ODOR WAS PRESENT IN THE VEHICLE AND THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO RIVERDALE CHRYSLER JEEP DODGE RAM (5869 BROADWAY, BRONX, NY 10463) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM), BUT THE VEHICLE FAILED TO OPERATE PROPERLY. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM BEGAN TO SEIZE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT FILED A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS NOT AVAILABLE.
CAR WAS NOT EXPERIENCING ANY PROBLEMS. CRANKED IT TO GO TO WORK AND THE CHECK ENGINE LIGHT WAS ON AND THERE WAS A NOISE COMING FROM THE ENGINE. TOOK TO THE DEALERSHIP AND FIRST TEST INDICATED A MISFIRE IN #5. CHANGED PLUGS AND FILTER. NO CHANGE IN CAR. BACK TO DEALERSHIP AND $150 DIAGNOSTIC TEST REVEALED BENT CAM SHAFT.
I WAS DRIVING MY DURANGO IN THE CITY GOING 30 MILES PER HOUR ON 10/05/17 AND MY BATTERY LIGHT CAME ON, I PULLED OVER TO CHECK THE BATTERY AND THE ALTERNATOR WAS SMOKING. I THANKFULLY PULLED OVER AT A AUTO PARTS STORE AND THEY WERE ABLE TO HELP ME GET MY BATTERY DISCONNECTED SO THAT THEY FIRE IN THE ALTERNATOR WOULD STOP. I CONTACTED DODGE AND THEY ORIGINALLY TOLD ME THAT MY ALTERNATOR WAS NOT RECALLED. I FOUND THIS WEBSITE AND ENTERED MY VIN NUMBER AND IT CAME UP WITH THE T36 RECALL WHICH IS THE ALTERNATOR. I CONTACTED DODGE AND THEY ARE REFUSING TO COMMUNICATE WITH ME. I FILED A COMPLAINT ON 10/6/17 WITH DODGE AND NO ONE HAS CALLED ME. I HAVE CALLED NUMEROUS TIMES AND NO ONE WILL COMMUNICATE WITH ME ON HOW THEY ARE GOING TO FIX MY CAR OR LET ME KNOW WHAT IS GOING ON. I HAVE BEEN WITH OUT MY VEHICLE FOR A WEEK NOW AND DODGE DOESN'T SEEM TO CARE AND THEY TOLD ME THAT THE AGE OF THE VEHICLE IT IS TYPICAL TO HAVE CAR PROBLEMS. I UNDERSTAND CAR PROBLEMS, BUT JUST TO DRIVE DOWN THE ROAD AND HAVE THE ALTERNATOR CATCH FIRE IT NOT TYPICAL CAR PROBLEMS.
MY TRUCK SHUTS OFF IN MOTION. DOESN'T HAPPEN ALL THE TIME, BUT IT SEEMS TO HAPPEN MORE WHEN COMING OFF THE HIGHWAY. NO RECALL YET FOR THE BODY MODULE, BUT WAS TOLD THAT IS WHAT IT COULD BE. AM I GONNA HALF TO GET REAR ENDED BEFORE THIS IS FIXED!
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED, THE ALTERNATOR CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO TEMPE DODGE (8005 S AUTOPLEX LOOP, TEMPE, AZ 85284, PHONE NUMBER: (480) 598-2329) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) AND 17V435000 (ELECTRICAL SYSTEM). THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER STATED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL JANUARY OF 2018 AND DID NOT RECOMMEND AN INTERIM REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 60 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD, RESTARTED THE VEHICLE AFTER A FEW SECONDS, AND THE VEHICLE RETURNED TO NORMAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (WALSER CHRYSLER JEEP DODGE RAM, 314 MAINSTREET, HOPKINS, MN 55343) WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL MAY OF 2018. THE MANUFACTURER WAS CONTACTED AT 800-853-1403 AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. CASE NUMBER: 32554257 WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 110,300. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
EXTERNAL FUEL PUMP RELAY INSTALLED AS PART OF RECALL R09 HAS FAILED 2 YEARS AFTER REPLACEMENT. THE VEHICLE REFUSED TO START NUMEROUS TIMES BEFORE FINALLY COMPLETELY NON STARTING ON 9.30.17 WHILE AT MY HOME.
BRAKE BOOSTER HAS A LEAK IN IT SOMEWHERE. WHEN THE VEHICLE FIRST STARTS UP, THERE IS NO BRAKING ASSIST, ONCE THE CAR RUNS FOR A FEW MINUTES THE PROBLEM GOES AWAY. IF THE CAR SITS FOR A WHILE, IT HAPPENS AGAIN ON STARTUP. I KNOW THERE WAS A RECALL IN A NUMBER OF 2012 DURANGOS FOR A FAULTY BRAKE BOOSTER AND THINK MAYBE IT SHOULD BE EXTENDED TO COVER THIS ONE AS WELL.
JUNE 2017, RIGHT HEADLIGHT WENT OUT, REPLACED THE BULB, HARD THEY HARNESS AND WIRES CHANGED AND IT STILL SHORTS OUT. HEADLIGHT COMES ON AND GOES OFF WHILE IT IS STATIONARY AND IN MOTION. OCTOBER 1, 2017, I STARTED THE TRUCK, THE ENGINE TURNED OVER AS NORMAL BUT THEN A FEW SECONDS LATER IT SHUT OFF. NO WARNING LIGHTS ON DASH, TRUCK WAS NOW IN ACC MODE. I SUSPECT AND ISSUE WITH THE TIPM.
THE FRONT MAIN CRANK SEAL BEGAN TO LEAK AND EJECT OIL ALL OVER THE FRONT OF THE ENGINE COMPARTMENT. LUCKILY DISCOVERED BEFORE DAMAGE TO THE ENGINE.
THE TRANSMISSION COOLER WAS FOUND TO BE LEAKING SEVERELY. LUCKILY NOTICED BEFORE OVERHEATING AND DAMAGE TO THE TRANSMISSION.
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT AN ABNORMAL BURNING ODOR WAS PRESENT IN THE VEHICLE. THE VEHICLE WAS TAKEN TO SUMTER CHRYSLER DODGE JEEP & RAM (2662 BROAD STREET, SUMTER, SC, 29150) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FLUID LINE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PARTS HAVING TO BE ORDERED. THE LOCAL DEALER INSTRUCTED THE CONTACT TO MAKE CERTAIN THAT THE AREA OF THE LEAKAGE REMAINED CLEAN OF OIL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO DODGE CHRYSLER JEEP CITY LOCATED AT: 4395 ROUTE 130 S., BURLINGTON, NJ 08016, (855) 242-0015, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
THERE'S THIS WEIRD LOOKING ALUMINUM TUBE ABOUT 7 FEET LONG THAT TWISTS AND TURNS UNDER THE VEHICLE THAT CARRIES THE FREON THAT SUPPLIES THE COLD AIR CONDITIONING IN MY TRUCK. SO EXACTLY WHERE THE TUBE GOES NEXT TO THE MUFFLER IT GOT CORRODED AND I HAD TO REPLACE IT WITH A NEW ONE. ALMOST $1K IN PARTS AND LABOR AND TRUCK ONLY HAD ABOUT 60,000 MILES ON IT AND I HAD ONLY USED THE AIR CONDITIONING SELDOMLY DURING 3 SUMMERS. THE NEW ALUMINUM TUBE THAT WAS BOUGHT HAD A THICKER PART RIGHT BY THE MUFFLER, MEANING ENGINEERS KNEW THE ORIGINAL PART WAS TOO THIN IN MY OPINION.
MY POWER STEERING STARTED TO GO OUT INTERMITTENTLY ABOUT A MONTH AGO. WE WERE SURE IF IT WAS A GLITCH SINCE THE CAR CAN SOMETIMES BE GLITCHY,LIKE THE RADIO FUNCTIONS NOT WORKING OR THE CAR CUTS OFF BUT IS SOMEHOW STILL RUNNING. ANYWAY, ON 18 AUG, I NOTICED THAT THE POWER STEERING WOULD GO OUT IF YOU DON'T PRESS THE BREAK PADDLE. AGAIN, IT DIDN'T START OUT THAT WAY, BUT PROCEEDED THE MOVE I DROVE. BY 26 AUG, IT WAS GOING OUT JUST ABOUT FROM THE TIME I STARTED THE CAR UNTIL I STOPPED FOR THE DAY. I TOOK IT TO THE DEALERSHIP ON28 AUG AND HAD THE PUMP REPLACED. I GOT MY CAR BACK ON 29 AUG. SO FAR, NO ISSUES. THE INCIDENTS TOOK PLACE MAINLY WHILE SLOWING DOWN TO MAKE A TURN, PARKING. I NOTICED THAT IT A LITTLE WHEN I WAS DRIVING THAT THE WHEEL WOULD STIFFEN BUT IT WAS NOT TOO BAD SINCE I COULD JUST PRESS THE GAS PADDLE AND IT WOULD LOOSEN.
MY DODGE DURANGO STOPPED WORKING ONE WEEK AGO. AT THAT TIME I LOOKED ONLINE TO FIND THE ALTERNATOR RECALL BUT THAT THEY WOULD BE NOTIFYING PEOPLE AT A LATER DATE. FOR A WEEK THEY HAD MY CAR AND REPLACED THE ALTERNATOR KNOWING DODGE HAD BAD ALTERNATORS AND MADE ME PURCHASE A BATTERY. MY CAR AGAIN DIED THE SAME DAY AFTER MY PARTNER LEFT THE LOT. AFTER IT WAS AGAIN TOWED FOR THE SECOND TIME THEY FOUND THAT MY CAR WAS NOW UNDER THE RECALL EVEN THOUGH I HAD ALREADY TOLD THEM THERE WAS AN ISSUE WITH MY CAR. THE WEBSITE STATES THERE IS NO SOLUTION TO THE PROBLEM AND NOW I AM STUCK WITH A BROKEN CAR WITH MY CAR VALUE DROPPING SIGNIFICANTLY. DODGE NEEDS TO REFUND ME THE MONEY I HAVE ALREADY SPENT PLUS MILEAGE AND GAS COMMUNITING TO AND FROM VIERA TO TITUSVILLE FLORIDA DRIVING MY PARTNER TO WORK AND PICKING MY SON UP FROM SCHOOL AND GOING BACK AND FORTH AND EMOTIONAL DISTRESS. THIS COMPANY SHOULD BE ASHAMED OF THEMSELVES. I AM NOW STUCK WITH A RENTAL CAR AND LEFT IN THE DARK AS TO WHAT IS HAPPENING TO MY CAR. IN A SEPARATE INCIDENT I PAID OUT ALMOST 1,000 TO GO OUT TO MY CAR AT THE DEALERSHIP TO FIND IT DID NOT WORK. AT THAT TIME THE MAN WALKED INSIDE AND CAME BACK OUT WITH A PIECE FOR THE FUEL RELAY RECALL. I AGAIN WANT TO KNOW WHY THIS DODGE DEALERSHIP CONTINUES TO CHARGE ME AND PLAY ME FOR A FOOL. DODGE SHOULD BE EMBARRASSED. HOW DOES SOMEONE NOW CHECK FOR RECALLS BEFORE OPERATING ON A VEHICLE?
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED AND WHEN THE DRIVER ATTEMPTED TO START THE VEHICLE, IT FAILED TO START WITHOUT WARNING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY FAILED AND NEEDED TO REPLACED. THE INDEPENDENT MECHANIC ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DODGE DEALER. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
CHECK ENGINE LIGHT ON. TEST RAN. DETECTOR-EVAPORATIVE SYSTEM ISSUE. DETECTOR VALVE FAULTY. LEAK COMING FROM GAS CAP AND ESIM CORRECTION. REPLACED ESIM SEAL AND GAS CAP. THERE WAS A RECALL FOR SIMILAR ISSUE.
THE CAR SHUTS OFF WHILE DRIVING. WHETHER I AM DRIVING STRAIGHT OR MAKING A TURN, THE CAR HAS SHUT OFF NUMEROUS TIMES. DODGE CLAIMED THERE WAS A PROBLEM WITH THE SPARK PLUGS AND SENSOR SO I HAD THAT FIXED. THE FOLLOWING DAY THE CAR SHUT OFF. THEY HAVE YET TO FIX THE STALLING ISSUE EVEN AFTER RECEIVING DIAGNOSTIC CODES. IT HAS SHUT OFF ON MAIN STREETS, SIDE STREETS AND HIGHWAYS. I PURCHASED THE CAR IN 2016 AND THE PROBLEM AND I HAVE HAD THIS PROBLEM EVER SINCE. *TR
I WAS DRIVING THE DURANGO AND THE AIR WENT OFF, BATTERY LIGHT CAME ON, OTHER WARNINGS SENSORS AND BELLS WENT OFF. I WAS ABLE TO GET IT BACK HOME AND REPLACE BATTERY. INSTALLED THE NEW BATTERY AND DROVE AROUND BLOCK. THE ALTERNATOR STARTED SMOKING BAD AND YOU COULD SMELL THE BURNING WIRES. TOWED IT TO THE SHOP, THEY REPLACED THE BATTERY AGAIN AND ALTERNATOR AND STILL HAVE ISSUES. THEY HAVE ELECTRICAL BEING CHECKED OUT. SAY IT MAY HAVE ISSUES WITH THE COMPUTER. WE ARE OVER $1200 SO FAR AND CLIMBING.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2012 Dodge Durango → · Every Durango year → · How the figures are calculated →