Page 4 of 13 · complaints 151–200 of 640

2012 Dodge Durango complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Engine
Filed Jan 23, 202075,000 milesMI

MOTOR SHUTS OFF TRAVELING DOWN THE ROAD (HAPPENED 3 TIMES SINCE 2016). TWICE ON A CURVE 30 - 40 MPH & ONCE DOWN A STRAIGHT AWAY 60MPH (SCARY). GOT ON YOUR WEB SIGHT NHTSA RECALL # 19V-813. - MANUFACTURER RECALL # V62. WE HAVE STOPPED DRIVING THE VEHICLE. CALLED DODGE GAVE ME CASE # 74962415. TALKED TO A [XXX] AT DODGE SAID HE COULD NOT LOAN ME A VEHICLE. ASK HIM TO LET ME SPEAK TO HIS SUPERIOR...HE SAID NO. TALKED TO BOBILYA DODGE (LOCAL DEALER). NO HELP WITH THIS RECALL UNTIL THEY FIGURE OUT A REMEDY. (RECALL RELATED INCIDENT) TS CAN YOU HELP? NEED A VEHICLE! [XXX] APPROX DATES THIS OCCURRED ....2/17. + 4/18. + 5 /19 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Engine
Filed Jan 20, 202072,000 milesNY

DURING SUMMER 2017, 5.7L HEMI STARTED TO MAKE A NOTICEABLE CLICKING NOISE AT 70,000 MILES ALTHOUGH IT HAD BEEN METICULOUSLY MAINTAINED. IN SEPT 2017 AT 72,000 THE ENGINE FAILED WITH A GRINDED CAMSHAFT DUE TO A ROLLER/LIFTER FAILURE. THE ENGINE HAD TO BE REPLACED OUT OF WARRANTY BY SPECIALTY HEMI ENGIEN SHOP PRO ENGINES LLC IN ELON, NC. TODAY, I AM REALIZING THAT THIS WAS NOT A RANDOM OCCURRENCE. I HAVE FOUND MANY TESTIMONIES ONLINE AND IN PERSON OF 5.7L HEMI OWNERS HAVING EXPERIENCED SIMILAR DRAMATIC AND COSTLY FAILURES OF THEIR ENGINE CAMSHAFT DUE ROLLER / LIFTER FAILURE AS EXPLAINED CLEARLY FOR EXAMPLE IN THESE VIDEOS: HERE (HTTPS://WWW.YOUTUBE.COM/WATCH?V=INPUZ3PCHA0), HERE (HTTPS://WWW.YOUTUBE.COM/WATCH?V=LG5QX9QOJGO) OR HERE (HTTPS://WWW.YOUTUBE.COM/WATCH?V=_2CX11TUTIC) LUCKILY THIS ENGINE FAILURE DID NOT CAUSE INJURY AS IT FAILED WHILE VEHICLE WAS PARKED, BUT I CONCUR THAT IT COULD HAVE IF THE FAILURE AT HAPPENED AT THE WRONG MOMENT AND I THINK THAT DODGE IS WELL AWARE OF THIS PROBLEM AND THAT IT IS TRYING TO HIDE IT I CONCUR THAT THE CAMSHAFT FAILURE IS AN ENGINEERING ISSUE THAT DODGE SHOULD CORRECT AND FIX UNDER EXTENDED WARRANTY AS REPLACING THE ENGINE WAS VERY EXPANSIVE AND IS TOTALLY OUTRAGEOUS FOR A LESS THAN 6 YEARS OLD AND 72,000 MILES PERFECTLY MAINTAINED TRUCK. I WISH THAT NHTSA RECEIVES ENOUGH COMPLAINS TO BOLSTER CONSUMERS IN RECEIVING TECHNICAL AND FINANCIAL HELP FROM THE MANUACTURER BEST, [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUA

Engine
Filed Jan 10, 202065,470 milesNC

INTAKE MANIFOLD LEAK AT 65,470 MILES. LEAK AT MANIFOLD NEAR BACK OF ENGINE AT THROTTLE BODY. CAUSED ENGINE TO LEAK OIL AND COOLANT WHICH CAN CAUSE FIRE OR ENGINE TO BLOW. DEALER REPAIRED AND REPLACED INTAKE MANIFOLD AND PCS VALVE.

Engine
Filed Jan 8, 202042,000 milesIN

THE ENGINE REGULARLY WILL NOT START WHEN I PUSH THE BUTTON. IT STALLS OVER AND OVER. SOMETIMES LEAVING US STRANDED. THIS HAS BEEN HAPPENING SINCE AT LEAST 2016 AND I HAVE HAD ALL RECALLS REPAIRED. THE MATTER HAS NEVER RESOLVED! NOW I HAVE BEEN INFORMED THAT THE INITIAL RECALL REPLACEMENT PART WAS FAULTY AND DODGE CURRENTLY DOES NOT HAVE A FIX.

Electrical System
Filed Jan 7, 2020100,000 milesFL

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THERE WAS KNOCKING NOISE IN THE ENGINE. THE CONTACT WAS ABLE TO START THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO HILL-KELLY DODGE CHRYSLER JEEP RAM (6171 PENSACOLA BLVD, PENSACOLA FL 32505, (850)972-2050) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO THE FUEL PUMP RELAY. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART WAS NOT YET AVAILABLE FOR THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.

Electrical System
Filed Jan 3, 2020128,000 milesMD

MY CAR WILL NOT START DUE TO THE FUEL PUMP RELAY RECALL

Engine
Filed Dec 28, 2019105,000 milesMN

ENGINE HAS CUTOUT (TURNS OFF) WHILE DRIVING ON 4 OCCASIONS. ON ALL FOUR OCCASIONS IT HAS OCCURRED WHILE I WAS EXITING A ROAD/RAMP. WHEN VEHICLE CUTS OUT POWER STEERING ALSO DOES NOT WORK. IN ALL OCCASIONS I HAVE BEEN ABLE TO PULL OFF THE ROAD OR STOP BEFORE THE ROAD ENDS. THE VEHICLE THEN STARTS RIGHT BACK UP AND FUNCTIONS PROPERLY. NO CHECK ENGINE LIGHTS HAVE COME ON.

Fuel/Propulsion System
Filed Dec 26, 2019105,000 milesTX

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE ENGINE WOULD NOT START. THE VEHICLE WAS TOWED TO CLASSIC DODGE OF ARLINGTON (1333 EAST INTERSTATE 20, ARLINGTON, TX), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.

Electrical System
Filed Dec 20, 2019157,000 milesMI

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED, THE BATTERY WARNING INDICATOR ILLUMINATED. THE CONTACT TURNED THE IGNITION OFF AND ON, AND THE WARNING INDICATOR TURNED OFF. THE CONTACT STATED THAT THE WARNING INDICATOR ILLUMINATED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT REPLACED THE BATTERY, BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 157,000. *LN*JB

Service Brakes
Filed Dec 13, 201910,000 milesCA

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 40 MPH OR HIGHER, THE VEHICLE TURNED OFF WHEN THE BRAKE PEDAL WAS DEPRESSED. IN ADDITION, ALL THE ELECTRICAL SYSTEMS DISENGAGED. THERE WERE NO WARNING INDICATORS ILLUMINATED. WHEN THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION. THE FAILURES OCCURRED INTERMITTENTLY. THE CONTACT CALLED PREMIER CHRYSLER (LOCATED AT 7301 ARTESIA BLVD, PUENA PARK, CA 90621, 714-528-5337), BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OPENED A CASE, WHICH HAD NOT BEEN RESOLVED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Dec 10, 2019168,000 milesTX

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 20-30 MPH AND DECELERATING TO A STOP, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO TOMBALL DODGE CHRYSLER JEEP RAM (23777 TX-249, TOMBALL, TX 77375, (281) 374-4859) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM), BUT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 168,000.

Electrical System
Filed Dec 5, 2019FL

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. SCHUMACHER CHRYSLER DODGE (2102 S FEDERAL HWY, DELRAY BEACH, FL 33483) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Unknown or Other
Filed Dec 5, 2019129,000 milesKY

MY WIFE AND SON WAS SITTING IN OUR 2012 DODGE DURANGO CITADEL IN A PARKING LOT WAITING ON MY DAUGHTER WHEN THE HEADREST MADE A LOUD NOISE AND ACTIVATED WITH NO WARNING. LUCKY IT DID NOT HIT THEM. IT'S COULD HAVE BEEN A VERY DANGEROUS SITUATION IF IT HAD HIT MY WIFE WHILE DRIVING. I HAVE REMOVED THE HEADREST FROM THE VEHICLE.

Electrical System
Filed Nov 2, 2019NY

I'VE HAVE AN ONGOING PROBLEM WITH THE CHECK ENGINE LIGHT AND FEELING LIKE THE TRUCK IS GOING TO STAHL. CAN'T REMOTE START MY TRUCK BECAUSE OF THIS PROBLEM. I'VE TAKEN IT TO GET REPAIRED SEVERAL TIMES FOR THE SAME ISSUE AND STILL HAVE NOT FIXED THE PROBLEM. I JUST GOT MY TRUCK BACK ON 10/25/19 AND DIDN'T DRIVE IT UNTIL MONDAY 10/18/19 AND CHECK ENGINE LIGHT CAME BACK ON AND FEELING LIKE IT'S GOING TO STAHL. I WANT MY TRUCK TO BE REPAIRED ALREADY.

Electrical System
Filed Nov 1, 201997,150 milesTX

2012 DODGE DURANGO HAS HISTORY OF STARTING AND STALLING PROBLEM. WHILE VEHICLE WAS UNDER WARRANTY, IT WOULD STALL RIGHT AFTER YOU START IT. THE DEALER PERFORMED FUEL PUMP RELAY RECALL, AND PROBLEM WAS NOT FIXED. THE NEXT DEALER REMOVE THE EXTERNAL FUEL PUMP RELAY AND REPLACED TIPM, PROBLEM WAS STILL NOT FIXED. DEALER THEN RE-COMPLETED THE FUEL PUMP RELAY RECALL, PROBLEM STILL NOT FIX. NOW THE VEHICLE IS STALLING WHILE DRIVING DOWN THE ROAD AND SEEMS TO HAPPEN WHEN YOU TURN THE STEERING WHEEL. THERE IS A RECALL FOR THIS ISSUE (T36) BUT DODGE IS SAYING THAT MY VEHICLE DOES NOT QUALIFY FOR THAT RECALL. THIS IS A VERY DANGEROUS ISSUE AND IS CAN/WILL LEAD TO A VEHICLE ACCIDENT WHEN WE CAN'T CONTROL THE VEHICLE GOING DOWN THE HIGHWAY AS IT KEEPS SHUTTING OFF.

Air Bags
Filed Oct 27, 2019NJ

I WAS DRIVING MY DURANGO AND MY DRIVER SIDE SEAT BELT KEPT BEEPING THEN THE AIR BAG LIGHT CAME ON THEN MY CHECK ENGINE LIGHT CAME ON AND NOW I'M HEARING A THUMP UNDER THE CAR ALL OF THIS HAPPENED WHILE MY FAMILY WAS IN THE CAR ON THE HIGHWAY I ALSO TRIED DRIVING UP TO 70 MPH AND THE STEERING WHEEL HAD THIS HEAVY SHAKE I WAS TERRIFIED CAN YOU HELP ME FIX MY 2012 DODGE DURANGO .

Engine
Filed Oct 19, 2019136,000 milesSC

VEHICLE STARTED HAVE A TICKING NOISE. SO I TOOK IT TO DEALER. DEALER STATES I NEED NEW ENGINE DOE TO HAVEING METAL SHAVINGS IN ENGINE OIL. VEHICLE HAS 136000 MILES ON IT THE OIL HAVE BEEN CHANGED EVERY 3000 MILES DEALER WON'T HELP WITH THIS ISSUE AND DON'T WANT 8600 FOR NEW ENGINE. THERE ARE A MANY PEOPLE WITH THIS ISSUE

Fuel/Propulsion System
Filed Oct 16, 2019180,000 milesSC

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. WHILE ACCELERATING FROM A STOP, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT MENTIONED THAT THE FUEL PUMP WAS INOPERABLE AND AN ABNORMAL CLICKING NOISE WAS HEARD. ALSO, THE VEHICLE PERIODICALLY FAILED TO START. GALEANA CHRYSLER JEEP KIA (180 GREYSTONE BLVD, COLUMBIA, SC 29210, (803) 779-7300) WAS CONTACTED AND INFORMED THE CONTACT THAT THE FAILURE WAS DUE TO THE BYPASS FOR THE FUEL PUMP. THE CONTACT WAS REFERRED TO THE MANUFACTURER TO SEE IF THE REPAIR WOULD BE COVERED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WOULD NOT BE COVERED. THE FAILURE MILEAGE WAS 180,000.

Engine
Filed Oct 15, 201975,000 milesIL

TWICE IN THREE YEARS TIME THE UPPER RADIATOR HOSE HAS BEEN DESTROYED BY THE CLOSEST PULLEY ON THE ENGINE. WHEN INSTALLED CORRECTLY THERE IS LESS THAN 1 INCH OF CLEARANCE BETWEEN THE HOSE AND PULLEY. THIS SEEMS LIKE A VERY SERIOUS DESIGN FLAW ON THE HEMI 5.7.

Electrical System
Filed Sep 25, 2019111,992 milesOH

I STARTED MY TRUCK UP THE ENGINE LIGHT BRAKE LIGHT AND POWER STEERING LIGHT ALL CAME ON AT THE SAME TIME, THEN MY POWER STEERING WENT OUT AND MY DASH STARTED TO BLINK IN AND OUT

Electrical System
Filed Sep 11, 201987,054 milesWI

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT THE VEHICLE DELAYED WHEN STARTING OR WOULD PERIODICALLY FAIL TO START. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 87,054.

Power Train
Filed Sep 11, 201946,000 milesNY

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. ON SEVERAL OCCASIONS, THE VEHICLE WOULD NOT IMMEDIATELY START. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO CANANDAIGUA CHRYSLER DODGE (2591 ROCHESTER RD, CANANDAIGUA, NY) WHERE THE STARTER WAS REPLACED MULTIPLE TIMES; HOWEVER, THE FAILURE CONTINUED. RECENTLY, THE FUEL PUMP WAS ALSO REPLACED; HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 46,000.

Electrical System
Filed Sep 10, 201992,000 milesMO

ENGINE SHUTS OFF WHILE DRIVING WITHOUT ANY WARNING. WILL RESTART. DANGEROUS CAN CAUSE CRASH. HAS BEEN PREVIOUSLY RECALLED FOR THIS PROBLEM AND THE REPAIR DOESN'T SOLVE ISSUE.

Power Train
Filed Sep 3, 2019100,000 milesKS

I WAS DRIVING 65 MPH WHEN I NOTICED THE 4WD LOW LIGHT COME ON WITHOUT HAVING SWITCHED TO THAT SETTING. THE CAR ENGINE WAS RACING. I CAME TO A STOP AT A SAFE SPOT, SHIFTED INTO PARK AND SWITCHED THE 4WD LOW KNOB TO THE NORMAL POSITION OF AWD. I DIDN'T NOTICE ANY ISSUES FOR SEVERAL MONTHS; THE CAR WAS OPERATIONAL. THEN, I WAS DRIVING LESS THAN 10 MPH IN 2WD ON A GRAVEL DRIVEWAY. THE CAR SHIFTED INTO AWD FOR A COUPLE OF SECONDS ON A MUDDY SPOT, THEN THE AWD OFF LIGHT CAME ON THE DASH, ALONG WITH THE SERVICE AWD LIGHT. I TOOK THE CAR TO A REPAIR SHOP TO DIAGNOSE THE PROBLEM. THE CAR WAS RUNNING IN 2WD AND I DIDN'T SWITCH IT TO 4WD LOW. THE REPAIR PERSON SHIFTED IT INTO 4WD LOW AND IT GOT STUCK THERE. THE REPAIR PERSON SAID IT WAS THE TRANSFER MOTOR CASE OR A SENSOR, WITHOUT 100 CERTAINTY. I'M CONCERNED THAT, EVEN IF REPLACED AND REPAIRED WITH CURRENT MODELS OF THE TRANSFER MOTOR CASE, THE CAR WILL UNEXPECTEDLY SHIFT INTO 4WD LOW WHILE DRIVING ON AN INTERSTATE AND CASE DAMAGE TO THE CAR AND AN ACCIDENT.

Air Bags
Filed Sep 3, 2019129,000 milesOH

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE WARNING INDICATOR WAS RESET, BUT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO JEFF SCHMITT CHEVROLET NORTH (1001 N BROAD ST, FAIRBORN, OH 45324, (937) 343-5402) WHERE THE CONTACT WAS INFORMED THAT IT WAS A SAFETY ISSUE AND TO TAKE THE VEHICLE TO A DODGE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. LEBANON CHRYSLER JEEP DODGE & RAM OF OHIO (518 W MAIN ST, LEBANON, OH 45036, (513) 932-2717) WAS CONTACTED AND THE CONTACT WAS WAITING FOR A CALL BACK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 129,000.

Fuel/Propulsion System
Filed Sep 3, 2019100,000 milesCA

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE ENGINE FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP FAILED. THE FUEL PUMP WAS REPLACED; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS CONTACTED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.

Electrical System
Filed Aug 23, 201978,000 milesMA

WHILE DRIVING THE VEHICLE WILL SUDDENLY LOSE POWER THERE ARE NO WARNING LIGHTS TO INDICATE THAT ANYTHING HAS GONE WRONG. I HAVE EXPERIENCED THIS AT VARIOUS SPEEDS I AM FORCED TO FIND A SAFE WAY TO GET ON THE SIDE OF THE ROAD TO PUT THE CAR IN NEUTRAL AND RESTART THE VEHICLE. IT HAS HAPPENED ON BOTH HIGHWAY AND SIDE ROADS. I AM UNAWARE THAT THE CAR HAS LOST POWER UNTIL I REALIZE THAT MY POWER STEERING AND BRAKES DON'T WORK.

Engine
Filed Aug 19, 2019134,000 milesPA

THE CATALYTIC CONVERTER WENT BAD 10/2018. THE CHECK ENGINE LIGHT CAME ON AND THE DEALERSHIP PERFORMED A DIAGNOSTIC TESTING AND IT INDICATED THAT THE CATALYTIC CONVERTER WAS BAD AND NEEDS REPLACEMENT ASAP. WITHIN THE STATE OF PA. IT IS IMPORTANT TO KEEP THE EMISSION SYSTEM UPDATE WITHIN STATE STANDARDS. THE COST WAS ABOUT $1,400. I CHECK THE RECALL STATUS AND THERE IS NO RECALLS LISTED.

Structure › Body
Filed Aug 12, 2019115,000 milesOK

MY WIFE WAS DRIVING DOWN THE ROAD PROBABLY ABOUT 40 OR 45 MPH WHEN SHE HEARD A LOUD POP AND THE CAR BEGAN TO HANDLE WEIRD AND MAKING ALL KINDS OF NOISE. SHE GOT IT TO A NEARBY PARKING LOT WHERE I MET HER TO LOOK AT IT. AT FIRST GLANCE I COULD NOT FIND ANYTHING WRONG EXCEPT FOR THE EXHAUST APPEARED TO BE BROKE SO I HAD HER DRIVE IT HOME SINCE SHE WAS ONLY A MILE FROM THE HOUSE. WHEN I GOT IT HOME UPON FURTHER INSPECTION I FOUND THAT THE REAR SUBFRAME FOR THE REAREND HAD RIPPED OUT OF THE UNIBODY FRAME. THERE CRACKS AND RUST IN THE FRAME. THE VEHICLE HAS BEEN AT THE DODGE DEALER FOR THE LAST MONTH AND HALF AND DODGE IS REFUSING TO TAKE FAULT FOR THE MANUFACTURING DEFECT. INSURANCE HAS ALSO REFUSED TO PAY FOR IT AS THERE WAS NO SIGNS OF AN IMPACT. I AM LOOKING AT A 6000 DOLLAR OR MORE REPAIR FOR A 12,000 DOLLAR CAR THAT STILL HAS OVER 10,000 OWED ON IT. I'M AT A LOSS AS TO WHAT DO WITH THE SITUATION. THE DEALERSHIP HAS ALSO SAID THAT THERE'S NOTHING MORE THEY CAN DO FOR ME AND THAT I JUST NEED TO COME GET MY CAR

Electrical System
Filed Aug 7, 201992,000 milesAZ

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE BACKING OUT OF A PARKING SPOT, THE VEHICLE SEIZED AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE BATTERY AND ALTERNATOR WERE REPLACED, BUT THE BATTERY CONTINUED TO FAIL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 92,000.

Electronic Stability Control (esc)
Filed Aug 3, 2019118,000 milesTN

WHEN I DRIVE AT TIMES TRUCK CUTS OFF BUT STARTS RIGHT BACK UP AND I PROCEED LIKE NOTHING NEVER HAPPEN.... AND ANOTHER PROBLEM I'M HAVING I WILL DRIVE NORMAL AND IT SEEMS LIKE IT GOES IN ANOTHER GEAR . SO I TOOK IT TO AUTOZONE IT'S A CODE P0733.

Steering
Filed Aug 2, 201998,500 milesTX

WHILE DRIVING LOST ALL STEERING - STEERING WHEEL SPINNED WITH NO CONTROL TO THE WHEELS. VEHICLE WAS IN MOTION ON ROAD LOST ALL CONTROL OF STEERING. WAS ABLE TO STOP VEHICLE BEFORE VEHICLE VEERED INTO OTHER LANE OR DITCH. HAD TO CALL TOW TRUCK TO MOVE VEHICLE OUT OF ROADWAY AND TOWED TO DEALERSHIP. DEALERSHIP REPLACED STEERING COLUMN CONTROL MODULE. CONCERN IS SAFETY HAZARD AND CAN HAPPEN AGAIN?

Electrical System
Filed Jul 30, 2019MI

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 55 MPH, THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD AND COULD NOT BE DRIVEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO LAFONTAINE CHRYSLER DODGE JEEP RAM SALINE (LOCATED AT 900 W. MICHIGAN AVENUE, SALINE, MI 48176, (734) 429-9431) WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

Electrical System
Filed Jul 25, 2019CA

WHILE COMING BACK FROM PUTTING GAS DOWN THE STREET, MY ALTERNATOR FAIL AND BEGAN TO SMOKE. THE CAR THEN LOST ALL POWER LUCKILY ON THE STREET I LIVED IN.I REPLACED THE ALTERNATOR AND STARTER BUT STILL COULDN'T KEEP BATTERY CHARGING. BATTERY IS ABOUT SIX MONTHS SINCE I PURCHASED IT. RECALL HAS BEEN MADE BUT VIN NUMBER IS NOT INCLUDED EVEN THOUGH THE RECALL SPECIFICALLY STATES THE 2012 DODGE DURANGO MODEL

Electrical System
Filed Jul 19, 2019168,000 milesTN

I WAS DRIVING DOWN THE ROAD AND THE CAR LOST ALL POWER AND I WAS LUCKY ENOUGH TO GET IT OFF THE ROAD TO A PARKING LOT BEFORE I WAS INVOLVED IN AN ACCIDENT. THE CAR THEN STARTED SPUTTERING AND SPITTING LIKE IT DOES WHEN THERE IS AN ISSUE WITH MY TIPM. IT TOOK 20 MINUTES AND REMOVING THE FUSE FROM THE FUEL PUMP RELAY WIRING HARNESS TO GET THE CAR STARTED. I HAVE HAD THE TIPM REPLACED BEFORE THE MANDATED RECALL ON THE ISSUE AND THE CLASS ACTION LAWSUIT. I ALSO HAVE HAD THE FUEL PUMP RELAY WIRING HARNESS ADDED AND REPLACED WITHIN THE LIFE OF THE VEHICLE. YESTERDAY I WAS TOLD MY BATTERY WHICH WAS 19 MONTHS OLD, THE OLD ONE LASTED ME 6 YEARS, NEEDED TO BE REPLACED WHEN I TOOK THE CAR IN FOR AN OIL CHANGE. I REPLACED THE BATTERY EVEN THOUGH IT TESTED PERFECTLY FINE AT THE REPAIR SHOP IT WAS PURCHASED THROUGH. NOW THE CAR IS EXHIBITING THE SAME SYMPTOMS AS BEFORE MY TIPM WAS REPLACED AND NEARLY CAUSED ME TO GET IN AN ACCIDENT YESTERDAY!

Engine
Filed Jul 8, 2019126,000 milesAL

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. AFTER THE VEHICLE RECEIVED AN OIL CHANGE, IT BEGAN TO OPERATE IN A PECULIAR MANNER. THE VEHICLE DECELERATED AND EVERYTHING IN THE VEHICLE SHUT DOWN. THE CONTACT'S WIFE HAD TO COAST TO THE SHOULDER. THE VEHICLE WAS TOWED TO GULF CHRYSLER (3781 S MCKENZIE ST, FOLEY, AL 36535, (251) 943-5075) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR BURNED OUT THE BATTERY. THE MECHANIC ORDERED NEW PARTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 126,000.

Electrical System
Filed Jun 27, 2019110,000 milesID

THE 2012 DURANGO WILL RANDOMLY STALL PUT DRIVING DOWN THE ROAD. WHEN IT DOES SO I LOOSE POWER TO EVERYTHING INCLUDING POWER STEERING WHICH IS A VERY DANGEROUS SITUATION. I HAVE HAD THIS HAPPEN MULTIPLE TIMES NOW AND SEEMS TO BE GETTING WORSE. I WILL NO LONGER BE DRIVING THE CAR BUT CAN NOT AFFORD THE $300 DIAGNOSIS FEE FROM DODGE.

Electrical System
Filed May 13, 201956,000 milesWI

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE SPEEDOMETER MALFUNCTION AND THE ENTIRE INSTRUMENT CLUSTER FAILED. THE DEALER KOLOSSO CHRYSLER JEEP DODGE RAM (2701 W COLLEGE AVE, APPLETON, WI 54914 (920) 843-5920) STATED THAT THEY WOULD FIX AND COVER THE ELECTRICAL ISSUES. THE ELECTRICAL FAILURE OCCURRED INTERMITTENTLY AND THE VEHICLE WAS TAKEN TO THE DEALER UP TO 10 TIMES FOR THE FAILURE. THE DEALER REPLACED THE ENTIRE INSTRUMENT CLUSTER HOWEVER THE FAILURE REOCCURRED. THE DEALER EVENTUALLY STATED THEY WOULD NO LONGER COVER THE VEHICLE REPAIRS AND ASKED IF THE CONTACT WOULD TRADE THE VEHICLE IN AND PURCHASE A NEW ONE. MOST RECENT, THE VEHICLE WOULD STALL WHILE BEING DRIVEN AND ATTEMPTING TO TURN. IT WAS UNKNOWN IF THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 56,000. THE VIN WAS NOT AVAILABLE.

Engine
Filed Apr 14, 2019LA

AT 144000 MILES MY LEFT CYLINDER HAS STARTED TO MAKE A TICKING SOUND. THE MAKES THE SOUNDS AT A STAND STILL ALSO WHILE DRIVING.

Engine
Filed Mar 26, 2019110,000 milesVA

CHECK ENGINE LIGHT FLASHING. VECHILE WON'T START, ENGINE WOULD NOT TURN. MISFIRE WITH CYLINDER #7. MDS IS LOSING COMPRESSION CAUSING MISFIRE WITH CYLINDER #7. VEHICLE SHAKING WHILE IN PARK.

Unknown or Other
Filed Mar 14, 201975,774 milesWV

ALL POWER COMPONENTS CUTS OUT WHEN I SLOW DOWN TO MAKE A TURN IN. I HAVE TO TURN THE DURANGO OFF AND RESTART IT. THIS IS VERY DANGEROUS, FOR IT HAS HAPPEN WHEN I'M CROSSING TRAFFIC TO MAKE THIS TURN. THIS HAS HAPPEN MULTIPLE TIMES. THE LATEST WAS 3-13-19

Engine
Filed Mar 8, 201999,000 milesKS

TALKED TO A MECHANIC WHO SAID THAT MY LIFTERS ARE RUINING MY CAMSHAFT AND THAT THEY NEED TO BE REPLACED. MY FATHER IN LAW ALSO HAD THE SAME THING HAPPEN TO HIS 5.7 HEMI.

Steering › Hydraulic Power Assist › Pump
Filed Mar 8, 201992,293 milesNJ

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE DECELERATED WHILE DRIVING, LOST POWER, AND SHUT DOWN. THE CONTACT QUICKLY PULLED THE VEHICLE OVER TO THE ROAD SHOULDER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ROUTE 46 CHRYSLER DODGE JEEP (1655 US-46, LITTLE FALLS, NJ 07424, (973) 339-7752) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP FAILED. THE VEHICLE WAS REPAIRED. TWO WEEKS LATER, THE FAILURE RECURRED. THE VEHICLE WAS REPAIRED AGAIN AND OTHER UNKNOWN PARTS WERE REPLACED. TWO WEEKS LATER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 92,293.

Electrical SystemFire
Filed Mar 5, 20195 milesCA

WHILE I WAS DRIVING IN THE STREET I SAW SOME WHITE SMOKE COMING OUT FROM THE HOOD I PARKED AND OPEN THE HOOD AND NOTICE THAT IN BACK OF THE ENGINE THERE WAS A FIRE. LUCKILY I CAUGHT ON TIME AND I WAS ABLE TO STOP IT BUT SOME OF THE WIRES GOT ALL BURNED UP.

Service Brakes
Filed Mar 3, 2019110,000 milesTX

WELL THERE'S SEVERAL ISSUES MAIN ONES BEING THE SELF ACCELERATIONS, NOT TO MENTION MAJOR FACTOR SCARY ONE IS MY VEHICLE GOES FROM P TO D WITHOUT MY FOOT ON THE BRAKE FOUND THIS OUT WHILE CAR WAS OFF MY 3YR OLD MOVED THE SHAFT FROM PARK TO NEUTRAL WHILE CLIMBING ACROSS TO ME AND CAR BEGAN TO ROLE.

Unknown or Other
Filed Feb 26, 2019IN

HATCH WILL NOT STAY UP. GO TO OPEN IT AND IT FALLS CLOSED

Structure › BodyFire
Filed Feb 26, 2019110,000 milesIL

WHILE DRIVING DOWN A 2 LANE HIGHWAY THE VEHICLE LOST POWER AND ONCE PULLED OVER ON THE SHOULDER WE NOTICED A FUNNY SMELL AND FLAMES COMING UNDER THE HOOD. THE CAR BURNED UP AND ITS TOTALLED. LUCKILY NOONE IS HURT. *DT PHOTOS ATTACHED *JB

Electrical System
Filed Feb 25, 2019110,000 milesMI

ENGINE STALLS WHEN STARTED FOR NO REASON. ENGINE ALSO CYCLES MULTIPLE TIMES WITH OUT STARTING. THEN WILL FINALLY START. THIS HAPPENS WITH THE KEY, OR USING HE PUSH BUTTON START. NO WARNING LIGHTS COME ON AND NO CODES TO READ AT DEALER. HEAD LIGHTS, INTERIOR LIGHTS FLICKER. LIKE NO POWER GETTING TO ENGINE. THIS HAS BEEN HAPPENING PERIODICALLY FOR THE PAST FEW MONTHS. WE HAVE MONITORED DIFFERENT EVENTS TO TRY TO NARROW IT DOWN, HOWEVER THERE IS NO COMMON THREAD.

Electronic Stability Control (esc)
Filed Feb 10, 201996,454 milesAL

VEHICLE CUTS OFF WHILE DRIVING OR WANT START AT ALL WITHOUT A JUMP OFF CHECK ENGINE LIGHT IS ON

Power Train
Filed Feb 6, 2019139,867 milesMS

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING TRANSMISSION FLUID WITHOUT WARNING. MAC HAIK JACKSON CHRYSLER DODGE JEEP RAM (5395 INTERSTATE 55, NORTH FRONTAGE RD, JACKSON, MS 39206, (844) 332-1858) INFORMED THE CONTACT THAT THE CONDENSER WAS LEAKING FROM THE SEAL. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 139,867.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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