2011 Dodge Durango complaints

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. AFTER THE CONTACT PRESSED THE PUSH TO START BUTTON, THE VEHICLE STALLED. THE FAILURE OCCURRED NUMEROUS TIMES. THE DEALER STATED THAT THE FUEL PUMP RELAY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 36,100.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE ENGINE FAILED TO START. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. AN AUTHORIZED MECHANIC PERFORMED A DIAGNOSTIC TEST, WHICH LOCATED A FAILURE CODE AT THE FUEL PUMP. THE FUEL PUMP WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 74,868.

WHEN I PRESS THE START/STOP BUTTON THE STARTER CONTINUES TO TURN BUT THE CAR DOES NOT START. IT IS NECESSARY TO PUT THE CAR IN GEAR TO GET THE STARTER TO STOP SPINNING. VARIOUS ELECTRICAL FAILURE NOTIFICATIONS ARE DISPLAYED ON THE DASH. *TR

THE FUEL PUMP STARTED RUNNING WHILE THE CAR WAS TURNED OFF. THE FOLLOWING MORNING THE BATTERY HAD BEEN COMPLETELY DRAINED. THE BATTERY WAS REPLACED. IN THE SPAN OF TWO WEEKS FOLLOWING HAVING THE BATTERY REPLACED, THE FUEL PUMP WOULD RUN WITH THE VEHICLE TURNED OFF INTERMITTENTLY. THE CAR ALARM WOULD RANDOMLY GO OFF. THE VEHICLE WOULD BE DIFFICULT TO START. IT WOULD TAKE SEVERAL ATTEMPTS TO GET IT TO TURN OVER. TOOK IT TO THE DEALER FOR SERVICE. IT TOOK A COUPLE OF DAYS TO DIAGNOSE THAT PROBLEMS WERE CAUSED BY A FAULTY TIPM. THE COST TO REPLACE THE TIPM AND REPROGRAM IT WAS $1350. *TR

IGNITION JUST KEEPS CLICKING/SPINNING WHEN TRYING TO START THE CAR. IT ISN'T CONSISTENTLY STARTING, AND THE LAST TIME IT DID, THE RPM'S KEPT ACCELERATING WHEN THE GAS PEDAL WASN'T BEING PUSHED ON. THIS OCCURRED AT AROUND 25-30 MPH. I DO NOT TRUST DRIVING THE CAR UNTIL THIS ISSUE IS SOLVED. *TR

THE RECALL FOR THE EXTERNAL FUEL PUMP RELAY WAS ANNOUNCED AROUND 09/20/14. ON 09/23/14 MY DURANGO STARTED HAVING TROUBLE STARTING. IT WOULD TAKE 2 OR 3 TRIES TO START BUT IT EVENTUALLY STARTED. ON 09/26/2014 IT TOOK MORE THAN 2 HOURS TO GET MY CAR TO START. I DROVE STRAIGHT TO THE DEALERSHIP WHO PROMPTLY TOLD ME THEY DIDN'T KNOW ANYTHING ABOUT THE RECALL. I HAD ALREADY SPOKEN TO CHRYSLER CUSTOMER CARE WHO SAID THAT SINCE THEY DIDN'T HAVE THE LIST OF VIN NUMBERS YET THEY COULDN'T DO ANYTHING ABOUT IT. I JUST SPOKE TO THE DEALERSHIP WHO CONFIRMED THAT IT IS INDEED THE PART UNDER RECALL BUT THAT I WILL HAVE TO PAY $530 TO GET MY CAR REPAIRED AND THEN ASK FOR REIMBURSEMENT WHEN CHRYSLER GETS AROUND TO SENDING OUT THOSE LETTERS AT THE END OF OCTOBER. I CALLED CHRYSLER CUSTOMER CARE AGAIN TO ASK HOW THE REIMBURSEMENTS WORK. SHE SAID ONCE THEY RECEIVE MY CLAIM IT WILL TAKE SIXTY DAYS TO PROCESS. SO, I AM GOING TO SPEND THE MONEY I HAD SAVED IN ORDER TO BUY CHRISTMAS GIFTS FOR MY 3 KIDS ON REPAIRING A PART THAT HAS ALREADY BEEN RECALLED. I WON'T GET THAT MONEY BACK UNTIL AFTER CHRISTMAS, IF I EVER GET IT BACK. I'M A SINGLE MOM OF 3 KIDS AND I LIVE ON A TEACHER'S SALARY. THIS IS GOING TO HURT MY FAMILY. I WILL NEVER BUY ANOTHER CHRYSLER PRODUCT AGAIN. THEIR CUSTOMER SERVICE SUCKS. *TR

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE PUSH BUTTON START WAS DEPRESSED. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT INDICATED THAT THE VEHICLE STALLED ON NUMEROUS OCCASIONS. THE DEALER STATED THAT THE TIPM SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 61,000. UPDATED 12/9/14*CN UPDATED 06/1/2015 *JS

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

INITIALLY IT WOULD NOT START UP LIKE NOT GETTING FUEL. DRIVING DOWN THE HIGHWAY 65 MILES IT QUIT RUNNING JUST LOST ALL POWER. NOW THE FUEL PUMP CONTINUES TO RUN EVEN WITHOUT KEYS IN VEHICLE. *TR

2011 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO TIPM RECALL ISSUES. *SMD THE CONSUMER LEARNED THERE WAS A SHORTAGE OF PARTS FOR SEVERAL MONTHS. *JB

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS IN ORDER TO RESTART THE VEHICLE. THE CONTACT HEARD A GRINDING NOISE EACH TIME THE VEHICLE STARTED. THE DEALER DID NOT PROVIDE A REMEDY. THE VEHICLE WAS SOLD TO THE CONTACT WITHOUT INFORMING THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY STALL DURING START UP. THE CONTACT TOOK THE VEHICLE TO THE DEALER ON THREE SEPARATE OCCASIONS. THE DEALER WAS FINALLY ABLE TO DIAGNOSE THE FAILURE AND STATED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 44,000.

MY WIFE HAD PROBLEMS STARTING THE DURANGO ON TUESDAY MORNING 9/16. MY WIFE REPEATLY TRIED TO RESTART THE VEHICLE. WHEN IT WOULD FINALLY CRANK, IT WOULD SPUTTER AND DIE. IF YOU TRIED TO GIVE IT GAS THE ACCELERATOR WOULD GO ALL THE WAY TO THE FLOOR WITHOUT THE ENGINE REVVING. AFTER SEVERAL MORE ATTEMPTS IT FINALLY STARTED AND SHE WAS ABLE TO MAKE IT TO WORK WITHOUT ANY PROBLEMS. AS SHE LEFT WORK THE SAME PROBLEM OCCURED TURN THE KEY NOTHING, TURN THE KEY NOTHING, TAKE THE KEY OUT, TURN THE KEY, IT CRANKS AND THEN SHUTS OFF. AFTER GOING THROUGH THE SAME ROUTINE OVER AND OVER WE FINALLY GOT IT TO CRANK. WE DECIDED TO HAVE THE CAR BATTERY TESTED AND IT PASSED. WE GOT A NEW BATTERY FOR THE REMOTE BUT THAT DIDN'T SOLVE THE PROBLEM. WE FINALLY TOOK OUR DURANGO TO THE LOCAL DEALERSHIP THE NEXT DAY 9/17 KNOWING THEY WERE GOING TO CHARGE $100 DIAGNOSTIC FEE. WE EXPLAINED THE PROBLEM AND EVEN TOOK THE SERVICE MAN TO THE VEHICLE AND IT WOULD NOT START. SO HE ACTUALLY OBSERVED THE ISSUE. 2HRS LATER THEY CALL SAYING A PROBLEM COULD'NT BE FOUND. THE TEST DIDN'T PRODUCE A CODE. OK, SO WE SPENT $100 DOLLARS ON A DIAGNOSTIC TEST WITH NO DIAGNOSIS. AS WE PICKED UP THE VEHICLE I ASKED THE SERVICE MAN IF THEY HAD SEEN THIS PROBLEM BEFORE AND OF COURSE HIS ANSWER WAS NO. HE SUGGESTED IT WAS PROBABLY A COMMUNICATION PROBLEM. WELL DUH, SOMETHING WASN'T COMMUNICATING. HE TELLS US TO MAKE SURE ALL DOORS, INCLUDING THE REAR HATCH ARE CLOSED BEFORE STARTING. NOT WHAT I WAS EXPECTING FOR $100. WELL, HE MA

I WAS DRIVING DOWN THE ROAD AND MY CAR STALLED. SOUNDED LIKE ENGINE JUST SHUT OFF AND THEN IT STRUGGLED TO START AGAIN AND THEN JUST SPONTANEOUSLY STARTED. ADDITIONALLY SOMETIMES AND EVER INCREASING MY CAR WILL NOT START OR TAKES SEVERAL ATTEMPTS. YOU TURN THE KEY AND IT TRIES TO START YOU CAN HEAR IT, BUT WONT WITHOUT SEVERAL ATTEMPTS.SOMETIMES I WILL GO TO BACK OUT AND IT WILL GO AND THEN JUST STOP AND TURN OFF. I THOUGHT DUE TO MY CAR HAVING DIFFICULTIES STARTING IT COULD BE MY BATTERY SO I WENT AND GOT THAT CHECKED AND HE SAID MY BATTERY WAS WEAK SO I PURCHASED A 200 DOLLAR BATTERY TO FIND OUT MY CAR IS STILL NOT STARTING. MY CAR HAS STALLED ONCE ON MAIN ROAD WHICH IS FRIGHTENING WITH 4 KIDS IN THE CAR IN A VERY BUSY CITY! NOT TO MENTION WHEN UR BACKING OUT AND UR CAR JUST STOPS THAT'S A SAFETY RISK TOO! I HAVE HEARD OTHERS ARE HAVING SAME ISSUE AND THEY ARE UNDER A RECALL STARTING OCTOBER 24TH, BUT CHRYSLER TOLD ME MY CAR ISN'T UNDER A RECALL FOR IT, THOUGH IT IS A 2011. I WANTED TO BE SURE MY ISSUE WAS DOCUMENTED SINCE THIS IS A SAFETY ISSUE AND FRIGHTENING WHEN YOU HAVE 4 YOUNG KIDS IN THE CAR WITH YOU. I HOPE THAT THEY WAKE UP AND WIDEN THEIR RECALL BECAUSE WITH JUST OVER 50000 MILES MY CAR SHOULDN'T BE FACING THESE TYPE OF ISSUES AND IT IS A RISK TO MY FAMILY! *TR

THIS VEHICLE HAS BEEN TO THE DEALERSHIP 4 TIMES FOR THE SAME ISSUE, FAILURE TO START. THE STARTER WOULD CRANK, THE FUEL PUMP WOULD WORK, IT JUST WOULD NOT TURN OVER. THE FIRST TIME THEY REPLACED THE BATTERY. THE SECOND TIME THEY SAID THEY COULD NOT FIND A PROBLEM. THE THIRD TIME THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP. THEY SAID THE BATTERY WAS DRAINED. THEY CHARGED IT AND IT TESTED FINE. IT STILL HAD ISSUES STARTING. THEY KEPT IT FOR 2 DAYS AND FINALLY REPLACED THE TPIM. 2 WEEKS LATER, THEY VEHICLE FAILED TO START AGAIN. THEY TOLD ME I HAD A DEAD BATTERY AND REPLACED IT AGAIN. IT LOOKS LIKE THIS EXACT ISSUE IS NOTED BY MANY OTHER PEOPLE. WHY HAS A RECALL NOT BEEN ISSUED ON THIS ISSUE? MY WIFE, 2 YEAR OLD AND 1 MONTH OLD WERE STUCK IN 110 DEGREE HEAT TRYING TO START THE VEHICLE. THIS IS A SAFETY ISSUE! *TR

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE DEALER WAS UNABLE TO REPAIR THE VEHICLE FOR NINE MONTHS BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY WIFE HAD PROBLEMS STARTING THE VEHICLE THAT MORNING AFTER 10 MINUTES IT FINALLY STARTED SHE WAS GOING TO WORK AND WHEN SHE ARRIVED AND TURNED IT OFF THE VEHICLE WAS SMOKING. IT WOULD NOT START AGAIN. SHE CALLED THE DEALERSHIP WHO CAME OUT AND PICKED IT UP. AFTER THEY CHECKED IT OUT THEY FOUND OUT THAT THE TIPM HAD SHORTED . WE WERE INFORMED THAT IT WAS NOT COVERED UNDER ANY WARRANTY WE HAD. I THEN CONTACTED DODGE AND EXPLAINED WHAT HAD HAPPENED AND WAS INFORMED THERE WAS NOTHING THEY WOULD DO FOR ME. I THEN EXPLAINED THAT THIS WAS SOMETHING I HAD NO CONTROL OVER WITH THIS PART GOING OUT AND THAT REPEATED THERE WAS NOTHING THEY WERE GOING TO DO. THE NEXT DAY I CONTACTED THE DEALER REQUESTING THE PART THEY WERE GOING TO REPLACE AND I WAS INFORMED IT I WANTED IT I WOULD HAVE TO PAY A CORE FEE OF $150.00, I WAS ALREADY PAYING $1200.00 TO REPLACE THE PART. SO ONCE AGAIN I CALLED DODGE AND WAS INFORMED IF I WANTED THE PART I WOULD HAVE TO PAY THE CORE FEE AND THERE WAS NOTHING THEY COULD DO FOR ME. AFTER SOME INVESTIGATING THE NIGHT BEFORE I FOUND OUT THAT IS HAS BEEN AN ONGOING SINCE 2007 AND THAT IT WAS UNDER INVESTIGATION, AND A POSSIBLE RECALL WAS PENDING I ASKED BARBRA WITH DODGE ABOUT THIS AND SHE INFORMED ME IF THAT WAS THE CASE SAVE MY RECEIPTS. MY QUESTION IS HOW LONG IS THIS GOING TO BE ALLOWED TO GO ON. *TR

MY 2011 DODGE DURANGO WILL NOT START AS OF TODAY. THERE HAVE BEEN HINTS OF A PROBLEM OVER THE PAST FEW WEEKS WITH HESITANT STARTS AND/OR REQUIRING 3-4 ATTEMPTS BEFORE THE VEHICLE STARTS. LOOKS LIKE THIS IS THE INFAMOUS TIPM ISSUE, BUT I'M TAKING IT TO THE DEALER TOMORROW FOR CONFIRMATION. *TR

THE TIPM IS RESPONSIBLE FOR CONTROLLING AND DISTRIBUTING POWER TO ALL OF THE ELECTRICAL FUNCTIONS OF THE VEHICLE, INCLUDING SAFETY AND IGNITION SYSTEMS. THE LAWSUIT CLAIMS CHRYSLER HAS LONG BEEN AWARE OF THE TIPM PROBLEM, BUT REFUSES TO PUBLICLY ACKNOWLEDGE IT. A DEFECTIVE TIPM CAN SOMETIMES MAKE IT IMPOSSIBLE TO START YOUR CAR. IN ADDITION, IT CAN CAUSE ANY OF THE FOLLOWING: THE FUEL PUMP NOT TURNING OFF THE AIRBAGS NOT DEPLOYING OR DEPLOYING RANDOMLY THE ENGINE STALLING WHILE DRIVING THE HORN GOING OFF AT RANDOM TIMES IN OTHER WORDS, HAVING A VEHICLE WITH A FAULTY TIPM IS LIKE DRIVING SOMETHING POSSESSED. *TR

RECEIVED RECALL P14/NHTSA 14V-154 LATE MAY/ EARLY JUNE OF THIS YEAR. CALLED DEALER 6/5/2014 AND WAS TOLD PARTS NOT YET AVAILABLE. CALLED AGAIN 8/7/2014 AND WAS TOLD WHEN PARTS COME IN I WILL BE CONTACTED. 9/17/2014 CALLED DEALER TO CHECK STATUS AND HE HAD NO MORE INFORMATION OR EVEN A GUESS ON WHEN PARTS WILL BE AVAILABLE. I THEN CONTACTED CHRYSLER GROUP VIA THE 800 NUMBER ON THE WEB SITE AND WAS TOLD THAT THE BRAKE PARTS ARE BEING SENT IN "CONTROLLED QUANTITIES"? THE PERSON I SPOKE WITH ANSWERED MY QUESTIONS FROM A SCRIPT AND COULD NOT EXPLAIN TO ME WHY A RECALL CONCERNING BRAKES IS BEING HANDLED ON A ONE TO ONE BASIS. HE TOLD ME WHEN THE DEALER VERIFIES THAT THE RECALL HAS BEEN SATISFIED ON ONE VEHICLE ANOTHER PART IS THEN SENT TO THE DEALER FOR THE NEXT AFFECTED VEHICLE. MY QUESTION/COMPLAINT IS WHY ARE THE PARTS BEING RATIONED FOR SUCH A VITAL PART OF SAFE VEHICLE OPERATION AND NOW THAT THIS RECALL IS WELL INTO ITS FOURTH MONTH WHEN SHOULD I EXPECT THE REPAIRS TO BE COMPLETED? THIS VEHICLE IS USED IN A FOUR SEASON ENVIRONMENT WITH VERY HARSH WINTERS. IT IS ALSO THE PRIMARY VEHICLE THAT MY WIFE AND CHILDREN USE EVERYDAY. I WOULD LIKE CHRYSLER TO BE COMPELLED TO ACT QUICKLY ON THIS RECALL AND NOT PUT PROFIT OVER PUBLIC AND PERSONAL SAFETY. *TR

OVER THE LIFE OF THE VEHICLE EXACT SAME YEAR MAKE AND MODEL I HAVE SEEN MORE THAN 1500 COMPLAINTS OF THE IGNITION ISSUES INVOLVING THE KEY MECHANISM ON THIS VEHICLE. SOME COMPLAINTS HAVE WARNED OF POTENTIAL FOR THE VEHICLE TO SHUTDOWN WHILE BEING DRIVEN. MY VEHICLE STALLED OUT IN TRAFFIC IT WOULD APPEAR THE KEY HAD SLIPPED BACK TO THE OFF POSITION. SOON AFTER WHEN ATTEMPTING TO RESTART THE VEHICLE IT WOULD NOT START BUT SOUND AS IF IT WERE TRYING TO START. I BELIEVE DODGE IS AVOIDING TRYING TO AVOID ADDRESS THESE ISSUES AND JUST HOW WIDE SPREAD THIS ISSUE HAS BECOME. *TR

MY CAR WOULDN'T START AND AFTER CHECKING THE FUSES AND RELAYS I FOUND A RELAY THAT RESET THE DASHBOARD ALARM I BOUGHT A NEW RELAY AND REPLACED IT.SOMETIME LATER MY CAR LOST ALL POWER . TOOK MY BATTERY OUT AND INSPECTED AND FOUND THAT THE BATTERY WAS DRAINED /BAD. AFTER BUYING A NEW BATTERY MY WIFE REPORTED TO ME A NOISE COMING FROM THE GAS TANK AREA . AFTER INSPECTING THE AREA IN QUESTION I TOOK IT TO GET LOOKED AT AND FOUND OUT THAT MY FUEL PUMP WILL NOT SHUT OFF AND WAS THE REASON WHY MY ORIGINAL BATTERY DIED.AFTER DOING SOME RESEARCH I HAVE FOUND THE SAME PROBLEMS WITH OTHER DODGE DURANGO'S AND THE ROOT CAUSE BEING THE TIPM.I DON'T WANT TO SPEND THE MONEY ON A TEST FROM THE DEALER TELLING ME I HAVE A BAD TIPM WHEN I ALREADY KNOW WHAT'S WRONG. SO WHERE DO I GO FROM HERE? I SPENT GOOD MONEY ON THIS CAR AND I AM IN FEAR OF MY FAMILY'S SAFETY WHEN DRIVING THIS CAR. *TR

MY AIRBAG LIGHT HAS BEEN COMING ON AND OFF SINCE I BOUGHT THIS SUV BRAND NEW. I HAVE TAKEN IT BACK TO THE DEALER THEY CLEAR THE CODE CAUSE THEY SAID NOTHING WAS WRONG. WELL NOW IT IS ON AND WONT GO OFF, THE DEALER WONT SEND ME MY RECORDS I HAVE REQUESTED THEM THROUGH CHRYSLER DODGE 3 MONTHS AGO. THE DEALER IS SAYING I HAVE NEVER BROUGHT IT IN FOR THAT WHICH IS NOT TRUE. THEY ARE REFUSING TO FIX THE TWO OPEN RECALLS THEY WANT ME TO DRIVE 80 MILES TO GET IT FIXED THEY KEEP SAYING THERE IS A LEGAL ISSUE AND THERE IS NO LEGAL ISSUE. CHRYSLER DODGE IS BELIEVING EVERYTHING THEY ARE SAYING WITH NOW PROOF. I HAVE ONLY THIS SUV FOR MY FAMILY AND NOW THE AIRBAGS WILL NOT DEPLOY IF IN A WRECK AND CHRYSLER HAS INFORMED ME THEY COULD DEPLOY ANYTIME. HOW IS THIS SAFE??? TODAY I TOOK IT TO A DIFFERENT AUTO PLACE THEY HOOKED IT UP AND GOT THE CODE B1C29, LOW AND BEHOLD WENT ONLINE I FOUND 4 OPEN COMPLAINTS WITH THE SAME PROBLEM, AND THE SAME SERVICE FROM CHRYSLER THEY ARE PUTTING LIVES AT RISK. MY 16 YEAR OLD DAUGHTER DRIVES MY SUV AND I HAVE TO WORRY ABOUT HER CAUSE NO AIRBAGS, THIS IS WHY I BOUGHT THIS SUV FOR THE SAFETY ASPECTS. PLEASE GET THEM TO FIX THIS AND THE TWO OPEN RECALLS. YOUR MY LAST HOPE. *TR

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THIS IS THE KNOWN ISSUE WITH TIPM FAILURE, THE CAR JUST STALLED AND LOST ALL POWER AND WOULD NOT START BACK UP. THE ENGINE WOULD TURN JUST FINE WHEN STARTING BUT WOULD NOT START. HAD IT TOWED TO MY REGULAR MECHANIC AND HE LET ME KNOW TODAY THAT IT IS THE TIPM WHICH IS CURRENTLY UNAVAILABLE WITH LONG WAIT TIMES. *TR

VEHICLE HAVING PROBLEMS TURN ON IT'S TO NEW TO BE HAVING FUEL PUMP ISSUES VERY DISAPPOINTED IN THIS VEHICLE AND READING ALL OF THE ELECTRICAL ISSUES THIS MODEL HAS IS RIDICULOUS AND SOMETHING NEEDS TO BE DONE ABOUT THIS CAR BEFORE IT EITHER CATCHES ON FIRE OR SOMEONE LOSES A LIFE! *TR

I HAVE PROBLEMS TO START THE VEHICLE SOMETIMES THE FUEL PUMP DOES NOT TURN ON, I REPLACED THE PRIMARY FUEL PUMP AND IT WAS WORKING GOOD FOR 2 WEEKS AFTER THAT, THE PROBLEM CAME BACK AND OTHER ISSUE WHEN I'M DRIVING, THE CAR ACCELERATE BY ITSELF THE RPM'S GOES ALL THE WAY UP, I WENT TO THE DEALER BUT THEY SAY THAT IF THERE IS NO LIGHT ON (CHECK ENGINE) THEY CAN'T DO ANYTHING. *TR

WHILE DRIVING MY VEHICLE AT 45MPH THE AIRBAG LIGHT CAME ON AND STAYED ON FOR SEVERAL WEEKS. I TALKED TO DODGE DEALER AND THEY SAID THAT THEY HAVE HAD A COUPLE OF COMPLAINTS ABOUT IT, BUT THERE ARE NO SAFETY RECALLS OR TSB'S ON THIS ISSUE. IT WENT OFF ON ITS OWN AND STAYED OFF FOR ABOUT A MONTH. SAME SPEED DIFFERENT TIME OF YEAR, THE AIRBAG LIGHT CAME ON AND THIS TIME BLINKED AND THEN CAME ON SOLID INTERMITTENTLY FOR ABOUT ANOTHER TWO WEEKS. CALLED DODGE AGAIN AND THEY SAID THERE WAS STILL NO RECALL OR TSB FOR THIS ISSUE. IT IS NOW SEPTEMBER AND IT HAS ONCE AGAIN DECIDED THAT THE AIRBAG LIGHT WANTS TO COME ON AND STAY SOLID. HAD A SERVICE APPOINTMENT WITH DODGE AND THEY SAID THAT THEY WOULD HAVE TO CHARGE ME FOR A DIAGNOSIS. *TR

VEHICLE BEGAN ON OCCASION, TO NOT START, TO SHUT DOWN AFTER STARTING AND FOR THE FUEL PUMP TO CONTINUE TO RUN AFTER THE CAR WAS SHUT DOWN CAUSING THE BATTERY TO BE RUN DOWN. IT HAS BEEN DETERMINED TO BE A FAILED TIPM UNIT AT THE COST OF $963.04 FOR A VEHICLE THAT IS 3 YEARS OLD. THE DEALER SHIP IS AWARE OF THE ISSUES HOWEVER CHRYSLER HOTLINE SAID THEY ARE UNAWARE OF ANY PROBLEMS AND WILL NOT COVER THE PART. *TR

VEHICLE WAS HAVING TROUBLE STARTING EVERY ONCE AND A WHILE. THE ENGINE WOULD TURN OVER AND OVER BUT WOULD NOT START. APPLYING THE BRAKES AND PUSHING THE START BUTTON WOULD STOP THE MOTOR FROM TURNING OVER. OCCASIONALLY THE ENGINE WOULD START AFTER MULTIPLE TRIES. HOWEVER, IT NOW DOES NOT START AT ALL. *TR

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2011 DURANGO WITH THE TIPM ISSUE. CHRYSLER DODGE BASICALLY SAID I'M SOL AND SO DID THE LOCAL DEALERSHIP MAC HAIK GEORGETOWN. PARTS ON BACK ORDER AND WILL COST $1200. NO HELP FROM EITHER PARTIES. HOW MANY CUSTOMERS HAVE TO BE IN ACCIDENTS BE FOR THEY TAKE ACTION? I GET A RECALL FOR A VANITY LIGHT WIRE THAT MAY SHORT AFTER A HEADLINER REPAIRS....REALLY, WHAT ABOUT THE FACT THAT MY DURANGO MAY SHUT DOWN WITHOUT NOTICE, LOSS ALL POWER AND POSSIBLY CRASH, POSSIBLY INJURING MY FAMILY OR SOME ONE ELSE? I LEFT CHEVROLET FOR DEFECTS AND POOR CUSTOMER RELATIONS AND NOW I WILL LEAVE CHRYSLER. AMERICAN TAX PAYERS BAIL THESE GUYS OUT AND THIS IS HOW THEY TREAT THE PEOPLE HOW KEPT THEM FROM DISSOLVING. *TR

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/23/14*CN

VEHICLE WILL NOT START OR IF IT STARTS IT TURNS BACK OFF. IT TAKES SOMETIME UP TO 4 TIMES BEFORE IT WILL START. *TR

VEHICLE TIPM FAILURE. VEHICLE HESITATES TO START OR FAILS TO START. FUEL PUMP STAYS ENGAGED UNTIL BATTERY IS DISCONNECTED. *TR

NOTICED A VEHICLE STARTING PROBLEM SOMETIME IN EARLY 2014. THE STARTER WOULD JUST CRANK THE ENGINE WITHOUT IT FIRING. I DID NOTICE THE LIGHTNING BOLT WARNING ILLUMINATED AS THE VEHICLE FAILED TO START. I HAD TO LET OFF THE BRAKE AND PUSH THE START BUTTON TO DISENGAGE THE STARTER FROM TURNING THE ENGINE OVER. I THEN REPEATED THE PROCESS TO START THE VEHICLE AND IT STARTED RIGHT UP WITH NO FURTHER PROBLEMS & NO LIGHTS. THIS ISSUE HAPPENED SEVERAL MORE TIMES OVER THE MONTHS WITH THE SAME OUTCOME UNTIL AUGUST 31, 2014. ON THIS DATE, THE VEHICLE WOULD NOT START AFTER 3 OR 4 TIMES, ALSO NOTING THE LIGHTNING BOLT ILLUMINATED. I THEN PLACED THE VEHICLE IN NEUTRAL AND IT STARTED WITH WARNING LIGHTS EXTINGUISHED. THIS HAPPENED AGAIN THE NEXT DAY ON SEPTEMBER 1, 2014 AND AGAIN HAD TO START THE VEHICLE IN NEUTRAL. WHILE DRIVING THE VEHICLE THAT DAY I NOTICED THE FCW LIGHT ILLUMINATE FOR ABOUT 10-15 MINS THEN WENT AWAY FOR THE REMAINDER OF THE DRIVE. I HAVE NOTICED THIS LIGHT INTERMITTENTLY WHILE DRIVING BEFORE AND AFTER SEPTEMBER 1ST. THE START PROBLEM HAS BECOME A RECURRING ISSUE. SEPTEMBER 9, 2014, IT TOOK ABOUT 15 ATTEMPTS TO FINALLY START THE VEHICLE WITH THE ELECTRONIC THROTTLE CONTROL (LIGHTNING BOLT) LIGHT STEADILY ILLUMINATED UNTIL THE VEHICLE STARTED. ONCE IT STARTED, THE FOLLOWING WARNING LIGHTS REMAIN ILLUMINATED: 1) ANTI-LOCK BRAKE SYSTEM, 2) ELECTRONIC STABILITY CONTROL, 3) BRAKE, AND 4) BOTH LEFT & RIGHT MIRROR BLIND SPOT WARNING TRIANGLES. IN ADDITION, THE ELECTRONIC SPEED

VEHICLE STALLED A FEW TIMES AND HAD A ISSUE WITH RESTARTING.TOOK IT TO DODGE THAT FOLLOWING WEDNESDAY TO GET DIAGNOSED THEY FOUND A COUPLE ISSUES THE MAIN ONE BEING THE RELAY TO THE FUEL PUMP LOCATED IN THE TIPM WAS INOP AND CAUSING THE NO START ISSUE THAT MADE THE VEHICLE EVENTUALLY TOTALLY SHUT OFF. REPLACED THE VEHICLE BATTERY THE NEXT WEEK AND THE SAME ISSUE EXISTS. EVERY TIME WHEN THE VEHICLE WAS JUMPSTARTED IT REMAINED TO OPERATE UNTIL THE NIGHT WHEN IT WAS DEAD NO RESPONSE. SEEMS AS THOUGH THE VEHICLE TIMES OUT AND DEFAULTS TO THE TOTALLY DEAD MODE UNTIL JUMPSTARTED THE NEXT DAY. *TR

SINCE NEW THIS CAR HAS HAD INTERMITTENT NO START CONDITION. WE RETURNED TO DEALER MORE THAN ONCE. HAD FOBS REPLACED ETC. DEALER WAS UNABLE TO RESOLVE. WE HAD MADE AN APPT FOR A WEEK OUT TO GET THE DEALER (QUICKEST THEY WOULD GIVE US). CAR AGAIN WENT INTO NO START MODE. WE TOOK TO A DIFFERENT DEALER . THEY TOLD US THEY HAVE SEEN THE ISSUE AND WOULD REPAIR BY ADDING A RELAY SO FUEL COULD GET TO ENGINE. (STAR CASE #S130800039). THEY MADE THE REPAIR. WE HAVE NOT HAD ISSUE AGAIN. THIS IS A SAFETY ISSUE BEING LEFT STRANDED WITH A CAR THAT WILL NOT START. PLEASE REQUIRE DODGE TO RECALL AND REPAIR ALL LIKE VEHICLES. ALSO REQUIRE DODGE TO REIMBURSE THOSE OF US LEFT HOLDING THE BILL FOR REPAIRS COMPLETED! THANK YOU. *TR

MY CAR WAS HAVING TROUBLE ACCELERATING AND/OR JERKING DURING DRIVING BEFORE FINALLY NOT STARTING AT TIMES. THE PROBLEM TURNED OUT TO BE THE TOTALLY INTEGRATED POWER MODULE; WHICH HAS BEEN DOCUMENTED AS A PROBLEM BY MANY DODGE OWNERS IN SEVERAL VEHICLES, BUT THERE HAS BEEN NO RECALL, IT AS IF THE COMPANY IS WAITING ON SOMEONE TO STALL IN TRAFFIC AND CAUSE AN ACCIDENT OR DEATH BEFORE THEY RESPOND TO THE ISSUE. THE SERVICE REPS EVEN DENIED ANY ON GOING ISSUE WITH THE PART IN THEIR VEHICLES, BUT WHEN YOU SEARCH THE WEB THE COMPLAINTS ARE WELL DOCUMENTED. *TR

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE PART WAS ORDERED MULTIPLE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

YOU SENT OUT A RECALL ON MY VEHICLE. I CALLED AND MADE AN APPT., WITH DEALERSHIP FOR JUNE 2014. WHEN I SHOWED FOR MY APPT., I WAS INFORMED THAT THEY DID NOT HAVE PARTS NEEDED TO FIX MY VEHICLE. I WAS TOLD TO CALL THEM IN AUGUST BECAUSE THAT'S WHEN THE PARTS WOULD BE IN. I CALLED IN AUGUST AND WAS TOLD THEY ARE ONLY GETTING A FEW PARTS AT A TIME AND FOR ME TO CHECK BACK PERIODICALLY. I JUST CALLED THEM AND THEY NOW HAVE PUT ME ON A WAITING LIST STATING THEY STILL DO NOT HAVE PARTS AND THAT SEVERAL ARE IN FRONT OF ME ON LIST. YOUR LETTER STATES THAT I NEED TO FILE A COMPLAINT IF THE PROBLEM IS NOT FIXED WITHOUT CHARGE AND IN A TIMELY MANNER. *TR

THE PROBLEM FIRST MANIFESTED ITSELF IN AN OCCASIONAL DIFFICULTY STARTING THE VEHICLE, TYPICALLY AFTER IT SAT OVERNIGHT. UPON PRESSING THE START BUTTON THE STARTER WOULD ENGAGE BUT THE ENGINE WOULD NOT START. PRESSING THE START BUTTON AGAIN TO STOP THE CRANKING AND THEN RE-PRESSING THE BUTTON WOULD GET THE ENGINE TO START. WEEKS WOULD SOMETIMES GO BY WITHOUT THE PROBLEM RECURRING. AROUND THE MIDDLE OF JULY 2014 THE PROBLEM STARTED TO GET MUCH WORSE, THE CAR SOMETIMES NOT STARTING MULTIPLE TIMES DURING THE DAY EVEN AFTER SHORT STOPS. AROUND THE END OF JULY MY WIFE HAD THE PROBLEM HAPPEN TO HER, GOT THE VEHICLE STARTED, BUT AS SHE BACKED OUT OF A PARKING SPOT THE VEHICLE STALLED IN THE TRAFFIC LANE. AFTER THAT INCIDENT I TOOK THE VEHICLE TO A DODGE DEALERSHIP WHERE THEY "CLEARED SEVERAL FAULT CODES" AND SENT ME ON MY WAY. THREE DAYS LATER THE VEHICLE ONCE AGAIN WOULDN'T START, BUT THE "RESET AND REPRESS" TACTIC WOULD WORK AND THE VEHICLE WOULD RUN. AROUND AUGUST 7 2014 THE PROBLEM GOT MUCH WORSE. THE VEHICLE TOOK MULTIPLE ATTEMPTS AND 1-2 MINUTES TO GET RUNNING ON SEVERAL MORNINGS, NOW THOUGH THE VEHICLE WOULD STALL ONCE STARTED AND BEFORE MOVING. ONCE RUNNING, IN GEAR, AND MOVING THE CAR WOULD RUN FINE. CAR FAILED TO START THEN EACH MORNING AUG 15-17, TAKING 1-2 MINUTES EACH MORNING AND MULTIPLE STALLS. ON AFTERNOON OF AUGUST 17, 5 MINUTES AFTER MAKING A DEALER APT FOR NEXT MORNING, I WAS DRIVING AT ABOUT 10 MILES PER HOUR AND THE ENGINE DIED COMPLETELY, POWER STEERING AND BRAK

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND IMMEDIATELY. THE VEHICLE RESUMED NORMAL OPERATION SHORTLY AFTER. THE FAILURE RECURRED TWICE. THE CONTACT WAS AWARE OF RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START DURING THE DAYTIME OR WHEN THE VEHICLE WAS HOT. THE PROBLEM HAS OCCURRED NUMEROUS OF TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE APPROXIMATE FAILURE WAS 59,000.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES AND SERVICE BRAKES, HYDRAULIC) AND CAMPAIGN ID NUMBER: 14V391000 (LIGHTING). HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

THE INITIAL INDICATION OF A PROBLEM WAS THE VEHICLES INABILITY TO START (USUALLY TOOK 3-4 TRIES). ONCE IT STARTED THE FIRST TIME IT WOULD SHUTTER THEN SHUT OFF AGAIN. FINALLY STARTING OKAY AFTER SEVERAL STUMBLING STARTS. IT WOULD RANDOMLY CUT OFF WHILE DRIVING (MAKES THE POWER BRAKES AND STEERING VERY DIFFICULT TO HANDLE). THE FINAL TIME WAS WHEN THE TRANSMISSION WOULD NOT GO BACK INTO DRIVE (OR PARK). IT WOULD ACT AS IF IN NEUTRAL EXCEPT THERE WAS AN AUDIBLE BUZZING WHEN CLICKED BACK TO PARK. THE INITIAL ENGINE ISSUES TURNED OUT TO BE THE TIPM (TOTAL INTEGRATED POWER MODULE). THE FUEL PUMP WAS BEING SHUT DOWN BY THE TIPM. THE SECOND ISSUE WITH THE TRANSMISSION WAS DUE TO A 4 LOW NEUTRAL SWITCH BEING STUCK IN THE DOWN POSITION. BOTH ARE BEING FIXED MY OUR EXPENSE NOW AS THEY ARE NO LONGER COVERED UNDER WARRANTY. THESE PARTS ARE EXPENSIVE AND CAUSED SOME SAFETY OF USE ISSUES AS AN INEXPERIENCED DRIVER MAY HAVE HAD AN ACCIDENT WHEN THE POWER STEERING AND BRAKES WERE DIFFICULT TO HANDLE. *TR

I HAVE A 2011 DODGE DURANGE THAT HAS A FAILING TIPM (TOTALLY INTEGRATED POWER MODULE) AND DODGE IS AWARE OF THIS PROBLEM HOWEVER, WILL CONTINUE TO SELL THE CARS WITHOUT FIXING SO WE GET SO SPEND OVER 1,000.00 TO FIX IT! *TR