2011 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO THE TOTALLY INTEGRATED POWER MODULE( TIPM) RECALL NOTICE. CONSUMER HAS PREVIOUS COMPLAINT WITH DIFFERENT VEHICLE LISTED IN ARTEMIS. *SMD THE CONSUMER PAID FOR THE REPAIR ON 12/17/13 *JB
2011 Dodge Durango complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
TRANSMISSION FLUID IS LEAKING FROM THE AC CONDENSER OF MY 2011 DODGE DURANGO. THERE IS PURPLISH FLUID ON MY DRIVEWAY AND THE CONDENSER IS COVERED IN FLUID. WHEN I CALLED TO INQUIRE ABOUT THE CONDENSER, THE DEALERSHIP STATED THAT THERE IS NO RECALL ON THIS PART AND THE 3 YEAR WARRANTY IS OUT. THEY WANT $110 JUST TO LOOK UNDER THE HOOD TO SEE WHERE THE FLUID IS COMING FROM. CHRYSLER IS AWARE OF THE ISSUE BECAUSE CHANGES HAVE BEEN MADE IN THE 2015 DODGE DURANGOS. VEHICLE IS RUNNING A LITTLE SLUGGISH AND I AM CONCERNED THAT THIS MAY ALSO BE A FIRE HAZARD.
I FILED A COMPLAINT A WEEK AGO UNDER NHTSA ID NUMBER 10706397. MY CAR IS AT THE DODGE DEALERSHIP FOR A WEEK NOW WAITING ON AN ALTERNATOR. THE ALTERNATOR ARRIVED TODAY AND WAS BAD OUT OF THE BOX. THE ALTERNATOR WAS LOCKED UP. I WAS TOLD IT WOULD NOW BE AT LEAST 2 MORE DAYS BEFORE IT IS REPAIRED. IT SEEMS TO ME LIKE THERE ARE ALOT OF PROBLEMS WITH THE 180V ALTERNATORS LIKE THERE WERE WITH THE 160V. *TR
WHILE DRIVING ON A MAJOR ROAD THE CAR STARTED GIVING ME SEAT BELT LIGHT ALARM, WIPERS GOING ON AND OFF, REAR PARKING SYSTEM WARNING COMING ON AND THEN THE CAR JUST SHUT OFF WHILE DRIVING DOWN THE ROAD. WE WERE STRANDED IN THE MIDDLE OF A FOUR LANE STREET WHICH WAS VERY UNSAFE. I HAD TO HAVE THE CAR TOWED TO THE DEALER AND WAS NOTIFIED THAT THE ALTERNATOR AND BATTERY WOULD NEED TO BE REPLACED. AFTER DOING SOME RESEARCH I FOUND OUT THAT THERE HAS BEEN A RECALL FOR THE SAME YEAR DURANGO AS MINE BUT IS NOT COVERED BECAUSE THE RECALL WAS FOR 160 AMP ALTERNATOR AND MINE IS 180 AMP. *TR
TL*THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BATTERY WARNING LIGHT ILLUMINATED AND SMOKE WAS EMITTING FROM UNDER THE HOOD OF THE VEHICLE. AFTER SHUTTING THE VEHICLE OFF, IT FAILED TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.
WHILE DRIVING THE ELECTRICAL SYSTEM WENT HAY WIRE, A/C TURNED OFF, WIPERS TURNED ON, LIGHTS FLICKERED ON AND OFF, AND THE VEHICLE DIED. THERE WAS ALSO A SMELL OF SOMETHING BURNING FROM UNDER THE HOOD. I REPLACED THE BATTERY WITH A NEW ONE, VEHICLE TURNED ON FOR A WHILE BUT LATER DIED AGAIN, SEEMS THERE IS A PROBLEM WITH THE ALTERNATOR, IT'S NOT CHARGING. *TR
THERE WAS AN ELECTRICAL FIRE INSIDE THE CABIN OF THE VEHICLE FROM WITHIN THE HEADLINER, DIRECTLY ABOVE THE DRIVERS HEAD, WHILE THE VEHICLE WAS IN MOTION. THE DRIVER WAS FORCED TO PULL OFF TO THE SIDE OF THE ROAD AS THE CABIN FILLED WITH SMOKE DUE TO VISION AND RESPIRATORY DISTRESS. THERE WAS ALSO ADDITIONAL DAMAGE TO THE EXTERIOR OF THE VEHICLE ON THE ROOF, AS THE FIRE BURNED LONG AND HOT ENOUGH TO CAUSE AN UNKNOWN AMOUNT OF STRUCTURAL AND COSMETIC DAMAGE TO THE ROOF. THE FIRE DEPARTMENT WAS ALSO CALLED TO THE SCENE DURING THE INCIDENT TO INSURE THE FIRE WAS COMPLETELY EXTINGUISHED. WE INITIALLY HAD OUR VEHICLE AT A LOCAL DODGE DEALERSHIP ON 02/23/15 TO HAVE MULTIPLE MANUFACTURER RECALLS REPAIRED. ONE OF WHICH WAS DUE TO A POTENTIAL FIRE HAZARD FROM THE VANITY/SUN VISOR WIRING IN THE HEADLINER (CHRYSLER RECALL P36). THAT RECALL WORK WAS COMPLETED, BUT WE BEGAN TO EXPERIENCE ELECTRICAL ISSUES WITH EQUIPMENT THAT OBTAINED POWER AND GROUND (SAME ELECTRICAL CIRCUIT AND FUSE) FROM THIS SAME CIRCUIT. INTERIOR LIGHTS WOULD FLASH AND DIM, AND THEN ULTIMATELY CEASED TO FUNCTION, THEN OUR STEERING WHEEL MOUNTED CONTROLS STOPPED FUNCTIONING ENTIRELY. WE RETURNED THE VEHICLE TO THE DEALERSHIP ON 3/23/15 AFTER TALKING WITH THE DEALERSHIP THAT PREVIOUS WEEK. THEY EXPLAINED THAT A "PINCHED WIRE" FROM WITHIN THE HEADLINER HAD CAUSED AN ISSUE IN THE CIRCUIT. HOWEVER, THEY INSISTED THAT THIS PINCHED WIRE DID NOT CAUSE THE STEERING WHEEL CONTROLS TO STOP FUNCTIONING (WHICH MADE THE STEERING WHE
2011 DODGE DURANGO W/5.7 LITER ENGINE STALLED AS I WAS TURNING ONTO THE FREEWAY ON RAMP. PULLED OVER AND STARTED RIGHT BACK UP. THOUGHT IT WAS A FLUKE OR I HIT SOMETHING. STALLING OCCURRED AGAIN SEVERAL TIMES WHILE SLOWING DOWN AND MAKING TURNS. HAPPEN ONCE WHILE MY WIFE AND DAUGHTER WERE GOING TO STORE. SHE WILL NOT DRIVE THE CAR ANYMORE. WENT IN FOR REPAIRS SEVERAL TIMES WITH NO REAL CONCLUSION OR REPAIR BEING DONE. FINALLY WENT IN AFTER ONE OF THE STALLS AND BY THEN THE RECALL WAS COMING OUT AND THE TIPM AND SOME WIRING WAS REPLACED. THOUGHT IT WAS REPAIRED WHEN OVER THE WEEKEND IT HAPPENED AGAIN AS I WAS SLOWING FOR A STOP SIGN WITH MY WIFE & GRANDDAUGHTER IN THE CAR, THEN TO ME AGAIN 2 DAYS LATER. WE HAPPEN TO LIVE IN A RURAL AREA SO THERE IS NOT A LOT OF TRAFFIC, THANKFULLY. IT IS IN DEALERSHIP NOW (SECOND WEEK) AND THEY ARE SAYING IT NEEDS NEW SPARKPLUGS (WHICH IT DOES) BUT THERE IS NO WAY A ENGINE SHOULD STALL DUE TO OLD SPARKPLUGS. IT'S A DISASTER WAITING TO HAPPEN TO ANYONE DRIVING ONE OF THESE. EVERYTHING UP TILL THIS TUNE-UP HAS BEEN COVERED UNDER WARRANTY. IT HAS STALLED A TOTAL OF AROUND 8 TIMES AND ALL WHILE SLOWING DOWN AND HAS BEEN IN DEALERSHIP ON AND OFF FOR ABOUT A MONTH TOTAL. *TR
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V391000, 14V154000, AND 14V530000 (SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE AIR BAG LIGHT GOES OFF AND ON AND ALSO DINGS...VERY ANNOYING. I SEE OTHER COMPLAINTS REGARDING THIS ISSUE. SHOULD BE A RECALL!!!! I HAVE ONLY OWNED THE VEHICLE 2 MONTH AND HAVE HAD TO REPLACE THE CLUTH FAN ON THE A/C AND THE VISOR RECALL..NOT HAPPY WITH DODGE SO FAR. WISH I WOULD HAVE KEPT MY GMC, I HAD NO PROBLEMS. *TR
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (BRAKES, SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM), AND 14V530000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL*THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL*THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTATED AFTER NUMEROUS ATTEMPTS. THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) HOWEVER, AFTER THE REMEDY WAS PERFORMED THE FAILURE PERSISTED. THE DEALER WAS UNABLE TO REPAIR THE VEHICLE FOR THE MOST RECENT FAILURE BECAUSE THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
THE DATE AND MILEAGE ABOVE ARE APPROXIMATIONS. I PURCHASED A 2011 DODGE DURANGO IN NOVEMBER OF 2012. WHEN I PURCHASED THE VEHICLE IT ONLY HAD ABOUT 24,000 MILES ON IT. A COUPLE OF MONTHS AFTER I GOT IT, I WAS GOING DOWN THE ROAD AND THE RPMS WENT CRAZY. MY ENGINE WAS REVVING UP, BUT THE VEHICLE WAS STALLED. I HAD TO PUT IT IN NEUTRAL, THEN PUT IT IN DRIVE TO GET THE TRANSMISSION TO CHANGE GEAR. SINCE THAT TIME, I HAVE HAD THIS SAME PROBLEM OCCUR ON AT LEAST 5 OTHER OCCASIONS. THE LATEST INCIDENT WAS ON SATURDAY, 3/7/2015. THE RPMS WERE GOING CRAZY AS IF I WAS GUNNING THE VEHICLE. THE VEHICLE DID NOT STALL, BUT IT WAS BARELY MOVING. I HAD TO STOP, PUT IT IN NEUTRAL, AND THEN PUT IT BACK IN DRIVE. IT DROVE FINE AFTER THAT, BUT I SHOULD NOT HAVE TO STOP MY VEHICLE ON A PUBLIC ROAD TO GET THE TRANSMISSION TO CHANGE GEARS. I AM VERY CONCERNED THAT MY VEHICLE WILL STALL, CAUSING A WRECK. I AM SURPRISED THIS PROBLEM HAS NOT RESULTED IN AN ACCIDENT YET. MY VEHICLE DOES NOT EVEN HAVE 52,000 MILES ON IT, AND THERE IS NO EXCUSE FOR THE TRANSMISSION PROBLEMS. THE DURANGO IS THE ONLY VEHICLE MY FAMILY OWNS, SO IF THE TRANSMISSION FAILS, WE WILL HAVE NO WAY TO GO ANYWHERE. I DO NOT HAVE THE MONEY TO GET THE TRANSMISSION LOOKED AT, MUCH LESS TO GET THE PART(S) THAT MAY BE REQUIRED TO REPAIR THE PROBLEM. I WANT A RELIABLE VEHICLE THAT I CAN FEEL SAFE DRIVING. *TR
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM), AND 14V530000 (ELECTRICAL SYSTEM). THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND WAS UNABLE TO PROVIDE A REASONABLE TIMEFRAME FOR THE PART TO BECOME AVAILABLE FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V530000 (ELECTRICAL SYSTEM) AND 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I'VE HAD MY DURANGO BACK TO THE DEALER SEVERAL TIMES FOR THE STALLING ISSUE. THEY ALLEGE THAT ALL REPAIRS WERE COMPLETED IN LATE NOVEMBER. I THEN WENT OUT OF TOWN ON BUSINESS FOR TWO MONTHS. I CAME BACK IN LATE JANUARY, AND THE VEHICLE CONTINUED TO STALL ON ME WHILE DRIVING. THEY SAID THE WARRANTY WORK WAS DONE ON THE FUEL PUMP RELAY IN NOVEMBER. WHEN I TOOK IT BACK IN FEBRUARY, THEY REPLACED THE COMPUTER AND THE KEYS BECAUSE THEY SAID THAT THE VEHICLE WAS SHUTTING DOWN BECAUSE THE COMPUTER DIDN'T RECOGNIZE THAT THE KEY WAS IN THE VEHICLE AND IT SHUT DOWN TO PREVENT THE VEHICLE FROM BEING STOLEN. ON FEBRUARY 26TH, IT STALLED WHILE DRIVING AGAIN. I LEFT A VOICE MAIL FOR THE DEALERSHIP WITH NO RETURN PHONE CALL. ON MARCH 1ST, THE VEHICLE STALLED WHILE DRIVING AGAIN. THE VEHICLE IS NOW BACK IN THE DEALERSHIP. *TR
TL*THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBERS: 14V634000 (ELECTRICAL SYSTEM), 14V530000 (ELECTRICAL SYSTEM), 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE DEALER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIRS. THE CONTACT WAITED FOR LONGER THAN A YEAR AND THE DEALER DID CONFIRM IF THE CONTACT WAS ON A WAITING LIST. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE A REASONABLE TIMEFRAME TO REPAIR THE VEHICLE. THE CONTACT WAS NOT EXPERIENCING A FAILURE. UPDATED 4/6/15*CN THE CONSUMER STATED THE DEALER WAS ABLE TO DO ONE OF THE RECALLS, BUT DID NOT SAY WHICH ONE. UPDAE
TL*THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000. UPDATED 5/11/15*CN UPDATED 9/27/2017*CN
TL*THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) , 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND 14V530000 ( ELECTRICAL SYSTEM) HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 14V391000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WHILE DRIVING AT A CONSTANT SPEED OF 25, THE VEHICLE SUDDENLY ACCELERATED, LURCHING FORWARD, THEN BACKED OFF, THEN ACCELERATED AGAIN. IT DID THIS A NUMBER OF TIMES THAT DAY. I PULLED OFF THE ROAD AND STOPPED UNTIL THE VEHICLE QUIT TRYING TO ACCELERATE. I WAS DRIVING ON SNOW/ICE AND IT SCARED THE HECK OUT OF ME; I WAS LUCKY NOT TO WRECK BECAUSE I HIT THE BRAKES TO COUNTER THE SUDDEN ACCELERATION WHICH CAUSED ME TO SLIDE. THE VEHICLE DID THE SAME THING THE NEXT DAY WHILE TRAVELING AT A CONSTANT SPEED OF 45, AND AGAIN ON FEBRUARY 24TH AND TODAY, FEBRUARY 25TH. YESTERDAY, FEBRUARY 24TH, IT DID IT WHILE IN HEAVILY CONGESTED TRAFFIC WHILE DRIVING ABOUT 15 MPH. THE SUDDEN ACCELERATION STARTLED ME BECAUSE IT LURCHED ME TOWARD THE VEHICLE IN FRONT OF ME AND I HAD TO SLAM ON MY BRAKES. *JS
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR THE RECALL REPAIR, BUT THE PART WAS NOT AVAILABLE. THE CONTACT WAS CONCERNED ABOUT THE TIMEFRAME SINCE IT HAD BEEN SIX MONTHS SINCE THE LAST UPDATE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT NOTICED A BURNING SMELL UNDER THE HOOD OF THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE STALLED AND THE BATTERY WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 31,800.
WAS HAVING PROBLEMS WITH OUR CAR STARTING AND TOOK IT IN AND WAS ADVISED THAT THERE WAS A PROBLEM WITH THE TIPM OUR WARRANTY DID NOT COVER THE REPAIRS SO HAD TO WAIT ABOUT 4 MONTHS TO FIX IT AS IT WAS A $1200.00 OUT OF POCKET EXPENSE. AFTER THEY FIXED THAT PROBLEM ONLY A YEAR AFTER I BOUGHT THE VEHICLE THEY ADVISED THAT MY TRANS COOLER WAS LEAKING TRANSMISSION FLUID AND IT WOULD COST APPROXIMATELY $900.00 TO FIX THAT. MY CO-WORKER HAS THE SAME MODEL DURANGO AND HAS THE SAME PROBLEM. POOR MANUFACTURING I GUESS, I HOPE THEY ISSUE A RECALL THIS IS RIDICULOUS TO HAVE A CAR ONLY TWO YEARS AND HAVE TO MAKE TWO MAJOR REPAIRS ON IT. NOT HAPPY WITH THE DODGE DURANGO AT ALL!!! *TR
MY WIFE WAS DRIVING ALONG WITH MY 3 KIDS. CAR BURST INTO FIRE WITHIN SECONDS.RIGHT SIDE JUST INSIDE THE FENDER. *TR
WHILE DRIVING AT 70MPH ON A FLAT ROAD (81 SOUTH IN VIRGINIA) IN THE RAIN, THE INSTRUMENT CLUSTER AND GPS WENT DEAD. THE DIALS ALL WENT DOWN TO ZERO, THE COMPUTER READ-OUT IN THE CENTER CLUSTER WENT BLACK, AND THE GPS WENT BLACK. AT THE SAME TIME, THE VEHICLE LOST POWER (AND SPEED) BUT DID NOT STALL. AFTER ONLY A FEW SECONDS THE DIALS STARTED WORKING AGAIN, THE COMPUTER READ-OUT IN THE CENTER CLUSTER CAME BACK ON, AND THE GPS TURNED BACK ON. ALSO, THE POWER CAME BACK AND I REGAINED MY SPEED. THE POWER OUTAGE CLEARED MY TRIP ODOMETER READINGS AND CLEARED TO ZERO AND MY GPS SAVED SETTINGS, SUCH AS HOME AND ADDRESS BOOK, WERE CLEARED. I DID NOT APPLY THE BRAKES AND THERE WAS NO CRASH. THERE HAVE BEEN SPORADIC LOSSES OF POWER SINCE AND MY INSTRUMENT DIALS FLICKER, HOWEVER THEY HAVE NOT GONE OUT TOTALLY LIKE THEY DID JANUARY 23RD. DAYS BEFORE THE INCIDENT, I HAD TAKEN MY VEHICLE TO A LOCAL DODGE DEALERSHIP FOR RECALL WORK ON THE FUEL PUMP. *TR
MY AIRBAG LIGHT KEPT FLASHING ON AND OFF THEN CAME ON AND HAS BEEN ON EVERY SINCE THE SEATBELT LIGHT DOESN'T WORK- AND WAS TOLD THE AIRBAG WONT WORK IN A CRASH UNTIL I GET THE PART FIXED AND THEY ARE ASKING ALOT TO FIX IT AT DEALERSHIP WAS WONDERING IF IT WAS ON RECALL? ANYONE ELSE HAVING ISSUES? ONLY ON MY PASSENGER SIDE-. *TR
I RECEIVED A RECALL NOTICE FOR MY FUEL PUMP RELAY. I TOOK IT IN TO THE DEALER IN MAY/JUNE 2014. I WAS TOLD THE PART IS ON BACK ORDER AND THEY WILL GET BACK TO ME. I CALLED THE DEALERSHIP IN NOVEMBER AND DECEMBER AND SOMEONE WAS SUPPOSE TO CALL ME BACK ABOUT THE PART. IT IS FEBRUARY 2, 2015 AND I HAVE NOT GOTTEN A CALL BACK. I LEFT A MESSAGE TODAY AND REP SAID HE WILL CALL ME BACK. I TOOK MY VEHICLE IN PRIOR BECAUSE IT KEPT STALLING IN JUNE 2013. IT WOULD STALL AND WOULD NOT START. *TR
I HAVE BEEN HAVING ISSUES WITH THE VEHICLE ENGINE SHUTTING OFF AS THE VEHICLE IS IN MOTION. SOMETIMES IT RESTARTS RIGHT UP OTHER TIMES IT TAKES A JUMP PACK NEEDED TO START IR UP. I HAVE COMPLAINED ABOUT THIS ISSUE BEFORE. I CONTACTED DODGE/ CHRYSLER RECALL CENTER AND I WAS TOLD THAT THIS WAS HAPPENING BECAUSE OF MY FUEL RELAY SWITCH THAT WAS ALREADY RECALLED AND THAT THE SITUATION WOULD BE FIXED ONCE THAT WAS REPLACED. WELL LAST WEEK THE RELAY SWITCH WAS REPLACED ON MONDAY AND ON BOTH WEDNESDAY AND THURSDAY WHILE OPERATING THE CAR AT ABOUT 55 MPH THE VEHICLE SHUT OFF ON ME. BOTH TIMES I WAS ABLE TO SAFELY MOVE OFF THE ROAD WAY. UPON TRYING TO RESTART THE CAR IT WOULD TURN OFF JUST FINE BUT NEVER START UP. BOTH TIMES I WAS LUCKY ENOUGH TO HAVE A STATE TROOPER STOP AND JUMP START ME USING A JUMP PACK. I HAVE HAD MY BATTERY TESTED AND IT IS FINE. THE DEALER SHIP STATED THAT THERE ARE NO ERROR CODES SHOWING UP SO THEY CAN'T DIAGNOSE WHAT IS WRONG. THIS IS AN ACCIDENT JUST WAITING TO HAPPEN! *TR
I WAS DRIVING THE SUV IN ABOUT 30 DEGREE WEATHER ATTEMPTING TO ENTER THE HIGHWAY WHEN I LOST ALMOST ALL ENGINE POWER SIMULTANEOUSLY THE CHECK ENGINE LIGHT TRIPPED. LUCKILY THERE WERE NO VEHICLES BEHIND ME, I WAS ABLE TO MAKE IT TO THE NEXT EXIT. THE CODE TRIPPED WAS : PO6DD MOD $00 ENGINE OIL PRESSURE CONTROL CIRCUIT PERFORMANCE/STUCK OFF. IS THIS SAFE? AND DO THE ELECTRICAL ISSUES WITH THE OTHER MODULES HAVE ANY EFFECT ON THIS? *TR
I HAVE RECEIVED 3 RECALLS NOTIFICATIONS AND ONLY ONE ITS TAKEN CARE OFF IAW DEALER - FERMAN DODGE IN SR54, TAMPA FL. I RECEIVED A P60, P45 AND P50 OR P54 DON'T HAVE THE RECALL DOC WITH ME. THE DEALER IS STALLING ON GETTING THE PARTS ACCORDING TO THEM. BUT, I BET ITS A PAYING CUSTOMER THAT COMES WITH SAME PROBLEM AND THE PARTS I BET IT WILL APPEAR VERY QUICK. ON 12.25.2014, I WAS GOING AT 45 MPH AND SUDDENLY AND THE SPEED SLOWED DOWN AND HAD TO PULL TO THE SIDE, TURN OFF THE CAR AND START IT AGAIN, A VERIFY SCARY MOMENT WITH FAMILY IN THE CAR. ITS BEEN NOW 2 MONTHS SINCE I MENTIONED TO THEM THE CAR IS SUFFERING OF LONG CRANKS. HAVE TO PLAY WITH IGNITION TO GET IT TO START. THE CAR ONLY HAVE 51+K MILES AND SHOULD NOT HAVE THIS HAPPEN. NEED TO GET THIS ISSUE RESOLVED OR I WILL KEEP PUSHING TO THE TOP TO GET MY CAR FIXED. *TR
POWER TRAIN:AUTOMATIC TRANSMISSION FLUID LEAKING FROM TRANSMISSION OIL COOLER. SIGNIFICANT AMOUNT OF TRANSMISSION FLUID HAS LEAKED OUT BEFORE THE LEAK WAS DETECTED. TRANSMISSION PERFORMANCE / DAMAGE COULD HAVE RESULTED FROM LACK OF FLUID. THE LOSS OF TRANSMISSION FLUID COULD CAUSE THE TRANSMISSION TO FUNCTION IMPROPERLY AND THE VEHICLE TO STOP ACCELERATING, INCREASING THE RISK OF A CRASH. *TR
I INITIALLY BOUGHT THE 2011 DODGE DURANGO FROM GILLMAN NISSAN OF ROSENBERG TX. THREE MONTHS AFTER BUYING IT ALL OF THE ELECTRICAL ON THE VEHICLE WENT HAYWIRE WHILE DRIVING ON THE INTERSTATE AND STALLED OUT. MY HUSBAND LOOKED AT IT AND HAD IT TOWED TO GILLMAN NISSAN WHERE THEY DETERMINED IT WAS A POWERTRAIN ISSUE WHERE IT WAS SENT TO DODGE. AFTER IT WAS SENT TO DODGE THEY STATED THAT IT WASN'T A WARRANTY ISSUE AND FORCED MY HUSBAND TO PAY THE TOWING AND AN ADDITIONAL FEE OF $100 TO LOOK AT IT. LATER THEY STATED THEY COULD DIAGNOSE IT UNTIL THEY PUT AN ALTERNATOR IN IT FOR $1200, MY HUSBAND BEING A MECHANIC PUT A ALTERNATOR IN IT AND THEY REFUSED TO DIAGNOSE IT NOR FIX IT WITHOUT PAYING MORE. MY HUSBAND FILED COMPLAINTS WITH CHRYSLER CUSTOMER CARE WHERE THEY DID NOTHING AND KEEP STATING THEY SET UP APPOINTMENTS THAT WE DIDN'T SHOW UP ON EVEN THOUGH THAT WASN'T THE CASE, NO APPOINTMENTS WERE EVER MADE. NOW A MONTH LATER MY CAR STARTED ACTING CRAZY AGAIN, MY HUSBAND LOOKED AT IT AND DIAGNOSED IT AS THE TIPM BUT WHEN I CALLED DODGE THEY STATED THAT THERE'S A RECALL ON THE TIPM BUT THEY DON'T HAVE THEM IN STOCK AND IT WILL BE MONTHS BEFORE THEY EVER GET THEM. I AM NEEDING HELP HERE WITH THEY'RE DEFAULT DEFECT VEHICLES THEY'RE SELLING. *TR
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) WAS PERFORMED. HOWEVER, THE REMEDY FAILED TO REPAIR THE FAILURE. THE BRAKE PEDAL FAILED TO ENGAGE WHILE ATTEMPTING TO STOP THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.
TL-THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR UPDATED 03/17/15*LJ UPDATED 9/13/2017*CN
TL-THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 55,000. DJR
DRIVING THROUGH TOWN, EVERY WARNING LIGHT CAME ON AND WIPERS STARTING GOING UNCONTROLLABLY. RPM STARTING DIVING TO 0 AND THEN BACK UP TO APPROPRIATE RPM FOR SPEED. OTHER DIALS AND NAV/MEDIA SCREEN ALSO STARTING FLASHING. TONES AND LIGHTS KEPT FLASHING ON AND OFF AND I IMMEDIATELY PROCEEDED THE FEW MILES DOWN THE STREET TO DROP IT OFF AT THE DODGE DEALERSHIP. VEHICLE WAS UP TO DATE ON ALL SERVICE AND RECALLS, EXCEPT THE FUEL PUMP RECALL WHICH WE WERE TOLD WE WERE IN LINE FOR BASED ON PARTS AND CAPACITY ISSUES. I SPENT $1300 TO REPLACE THE TIPM TO FIX 37 OUT OF THE 38 CODES, AND THEN ANOTHER $1300 FOR A NEW HEADLIGHT POWER MODULE (FOR THE LAST CODE) WHICH SHORTED OUT AND, PER THE MECHANIC, SHORTED OUT THE ORIGINAL TIPM (SINCE THEY ARE IN SERIES WITH NO PROTECTION BETWEEN). THE TIPM HOUSES ALL OF THESE POWER MODULES INTERNALLY, SO ONE BAD SHORT ON A SUBCOMPONENT CAN RUIN YOUR ENTIRE TIPM. THE RECALL ON THE FUEL PUMP POWER MODULE ADDS AN EXTERNAL COMPONENT FOR THIS SUBSYSTEM TO PROTECT IT FROM THESE TIPM FAILURES, BUT DOES NOT ADDRESS THE MAJOR TIPM SAFETY ISSUE! FROM RESEARCHING OTHER OWNERS' EXPERIENCES I WAS LUCKY THE ENTIRE VEHICLE DIDN'T SHUT DOWN ON ME WHILE DRIVING. THIS IS A MAJOR SAFETY ISSUE! I CAN'T BELIEVE THAT I HAD TO PAY FOR THESE COSTLY REPAIRS, AND ALL THIS DOES IS REPLACE THESE FLAWED COMPONENTS WITH THE SAME FLAWED COMPONENTS AGAIN. I HAVE TO GET RID OF THIS CAR AND SOAK UP A HUGE FINANCIAL LOSS TO DO SO BECAUSE THIS CAR IS A TICKING TIME BOMB AND I CAN'T ALLOW
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WAS TRAVELING 55 MPH THE ENGINE GOES FROM DRIVE MODE TO 4 ON THE DASH WITHOUT CHANGING THE GEAR SHIFT. CAME TO A STOP ON HILL VEHICLE WOULD NOT GO FORWARD WHEN APPLYING GAS PEDDLE HAD TO ROLL DOWN HILL TRIED TO MOVE VEHICLE FROM PARK TO DRIVE GEAR ON DASHBOARD SHOWED 4. STOPPED VEHICLE PLACED IT IN PARK THEN CHECKED IN NEUTRAL THEN WENT TO DRIVE BUT IT WOULD NOT SHOW DRIVE ON THE DASHBOARD DISPLAY SHOWS GEAR 4. TURNED VEHICLE OFF THEN STARTED VEHICLE BACK UP THE CHECK ENGINE LIGHT CAME ON MOVED GEAR SHIFT FROM PARK TO DRIVE BUT DASHBOARD DISPLAY SHOWS 4 IT WILL NOT SHOW DRIVE ON THE DASHBOARD DISPLAY BUT YOU CAN DRIVE THE VEHICLE IT DID NOT STALL. VEHICLE WAS PARKED UNTIL IT CAN BE TAKEN TO DEALER TO DETERMINE PROBLEM WHY THE CHECK ENGINE LIGHT IS ON WHY THE VEHICLE IS SHOWING 4 GEAR NOT DRIVE ON THE DASHBOARD DISPLAY. *TR
THE POWER LIFTGATE OPENED THEN PROMPTLY FAILS AND COLLAPSES WITH NO RESISTANCE OR WARNING ON THE OCCUPANT. THE INCIDENT HAS RE-OCCURRED OVERTIME SINCE THE INITIAL PROBLEM WAS IDENTIFIED AND CAUSED MINOR INJURY TO RELATED PARTY. POWER LIFT GATE WILL MAKE CAUTION NOISE ON THE WAY UP BUT WHEN REACHING PINNACLE AND SHOULD STOP, PROCEEDS TO SLAM DOWN WITH FULL WEIGHT AND FORCE. *TR
WHILE OPERATING THE VEHICLE AT NORMAL SPEED OF 55 MPH THE VEHICLE SUDDENLY SHUT OFF. LUCKY WE WERE ABLE TO COAST TO THE SIDE OF THE ROAD. WE TRIED RESTARTING THE VEHICLE SEVERAL TIMES WITH NO LUCK, THE ENGINE WOULD TURN OVER BUT NOT START. A STATE PATROL OFFICER STOPPED AND AFTER HOOKING UP A JUMP PACK THE VEHICLE FINALLY STARTED BACK UP. THE FOLLOWING WEEK THE VEHICLE DID THE SAME THING AFTER STOPPING FOR GAS, IT WOULD TURN OVER BUT NOT START UNTIL A JUMP PACK WAS HOOKED UP. I HAVE HAD THE BATTERY TESTED, IT HAS TESTED FINE. THE VEHICLE CONTINUES TO HAVE THE SAME ISSUES WITH NOT WANTING TO START. JUST TODAY IT SHUT OFF WHILE DRIVING ON THE HIGHWAY WITH MY CHILDREN IN THE CAR. AGAIN I WAS LUCKY ENOUGH TO BE IN AN AREA WHERE I COULD COAST OFF TO THE SIDE OF THE ROAD. *TR
MY VEHICLE START TO BEING SLOW. IT DOES NOT STAR , TURN OFF AFTER START . HAS A STRANGE NOISE WHEN RUNNING. I CALL DE DEALER, ASKING WHAT HAPPENS IF I HAVE AN ACCIDENT WITH CHILDREN. THE SAID THE INSURANCE WILL PAY. THAT THEY HAVE NOT RECEIVED THE PARTS ALREADY AND I HAVE TO WAIT UNTIL TOMORROW. WHAT WILL I DO WITHOUT MY CAR FOR SEVERALS DAYS? I DO NOT HAVE ANOTHER ONE, THE INSURANCE SAYS THEY WILL NOT ALLOW ME TO HAVE ANOTHER. *TR
I WAS IN THE MIDDLE OF DRIVING MY 2011 DODGE DURANGO WHEN THE ENGINE JUST CUT OFF ON ME BUT ALL THE ACCESSORIES WERE STILL ON. THE FIRST INCIDENT HAPPENED AROUND THE END OF JULY 2014. THE SECOND TIME THAT THE ENGINE SHUT OFF ON ME WAS IN AUGUST OF 2014. AFTER THE SECOND TIME THAT IT SHUT OFF THE ENGINE WOULD NOT START UP AGAIN. IT HAS BEEN SITTING IN MY DRIVE WAY FOR ABOUT 7 MONTHS NOW UNABLE TO START. *TR
I DID NOT HAVE A SPECIFIC INCIDENT YET, HOWEVER I HAVE HAD THREE RECALLS ON MY VEHICLE AND THE PARTS HAVE APPARENTLY "BEEN ON ORDER" SINCE JUNE. I KEEP GETTING DUPLICATE NOTICES WHEN I HAVE TRIED TO GET THEM TAKEN CARE OF AT THE DEALER BUT THEY CAN NOT GET THE NECESSARY PARTS NEEDED TO FIX MY VEHICLE BEFORE THERE IS A SERIOUS INCIDENT BECAUSE OF THIS! I ALSO HAD TO PAY TO FIX A FUSE ON MY VEHICLE WHEN IT SEEMS THAT ONE OF THE THREE RECALLS IS FOR THE SAME EXACT THING. I SHOULD GET MY DEDUCTIBLE BACK OF $100 FOR THAT REPAIR ON MARCH 11, 2014. *TR
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHEN ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE JERKED. ADDITIONALLY, THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO ACCELERATE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Dodge Durango → · Every Durango year → · How the figures are calculated →