Page 4 of 4 · complaints 151–191 of 191

2007 Dodge Durango complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Vehicle Speed ControlCrash1 injured
Filed Apr 1, 201149,406 milesLA

TL* THE CONTACT OWNS A 2007 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WOULD SURGE ABNORMALLY WHEN COMING TO A STOP. WHILE DRIVING APPROXIMATELY 1-5 MPH AND TURNING TO ENTER A PARKING SPACE, THE VEHICLE ACCELERATED ABNORMALLY. THE CONTACT ENGAGED THE BRAKES AND CRASHED INTO TWO POLES AND A CHAIN. SHE SUSTAINED MINOR INJURIES TO THE NECK AND BACK AND WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE ENTIRE FRONT END OF THE VEHICLE WAS DAMAGED INCLUDING THE HOOD AND WINDSHIELD AND THE POWER STEERING ALSO BECAME INOPERABLE. THE VEHICLE WAS TOWED TO A LOCAL COLLISION CENTER WHERE SHE WAS AWAITING AN ASSESSMENT OF THE DAMAGES. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 49,406.

Fuel System, Gasoline
Filed Mar 22, 201135,000 milesMI

TL* THE CONTACT OWNS A 2007 DODGE DURANGO. THE CONTACT STATED THAT WHILE REFUELING THE VEHICLE, FUEL WOULD SPEW FROM THE FILLER NECK AFTER THE AUTOMATIC SHUT OFF ENGAGED. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR MECHANIC NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

Fuel System, Gasoline
Filed Mar 4, 201145,000 milesGA

I HAVE A 2007 DODGE DURANGO LIMITED VEHICLE. AT ABOUT 45,000 MILES WHEN FILLING UP THE GAS TANK AT ANY GAS STATION AND LETTING IF FILL UP TO THE AUTOMATIC CUT-OFF, GAS SPILLS OUT WITH GREAT FORCE RIGHT AFTER THE PUMPS AUTO CUT-OFF. IT SPURTED AS FAR OUT AS ABOUT 2-3 FEET FROM THE CAR AND THEN CONTINUES TO COME OUT AND GO DOWN THE SIDE OF THE CAR. I WOULD ESTIMATE THAT THERE IS PROBABLY AT LEAST 8-12 OUNCES OF FUEL SPILLAGE EVERYTIME THIS HAPPENS. THIS IS A FIRE, SAFETY, AND ENVIRONMENTAL HAZARD. IT IS MY UNDERSTANDING FROM DOING RESEARCH THAT THERE ARE MANY PEOPLE THAT HAVE THIS PROBLEM IN CHRYSLER VEHICLES. MANY YEARS 2005-2009 DURANGOS, JEEP WRANGLERS, AND JEEP CHEROKEES. IT IS CLEAR THAT CHRYSLER CONTINUES TO PUT FAULTY FILLER TUBES AND GAS TANKS ON THEIR VEHICLES EVEN AFTER THEY KNEW THEY HAD A PROBLEM. I HAVE SEEN OVER 200 COMPLAINTS OF THIS PROBLEM ON VARIOUS MODEL YEARS OF DURANGO'S JUST IN THIS PAST YEAR. CHRYSLER GIVES THE RUN AROUND EXPECTING PEOPLE TO PAY ANYWHERE FROM $200-$1500 TO FIX THIS PROBLEM THAT SHOULD BE FIXED BY THEM FOR FAULTY EQUIPMENT. THERE ARE ALSO PLENTY OF VIDEOS ON THE INTERNET SHOWING THIS PROBLEM. I URGE YOU TO OPEN AN INVESTIGATION ON THE 2007 DURANGO AND OTHER MODELS AND INSTITUTE A RECALL TO FORCE CHRYSLER TO FIX THIS PROBLEM. YOU ALL INVESTIGATED TOYOTA ONLY AFTER 32 COMPLAINTS WHICH ENDED UP BEING MORE USER ERROR THAN ANYTHING. I KNOW THAT NHTSA HAS GOT A LOT MORE THAN 32 COMPLAINTS ON THIS ISSUE. PLEASE BE CONSISTENT WITH YOUR INVESTIGATI

Fuel System, Gasoline
Filed Feb 24, 201158,000 milesIL

WHEN FUELING ONE TO TWO QUARTS OF GAS WILL BURP OUT AFTER GAS HAS SHUT OFF . I KNOW THAT THE 2005 DODGE DURANGO HAS THE SAME PROBLEM AND HAS BEEN FIXED UNDER A RECALL

Fuel System, Gasoline
Filed Feb 22, 201126,000 milesWV

TL*THE CONTACT OWNS A 2007 DODGE DURANGO. THE CONTACT NOTICED THAT WHEN FUELING THE VEHICLE, THE FUEL WOULD SPILL OUT ONTO HER CLOTHING AND ONTO THE GROUND. THE FAILURE WAS SIMILAR TO RECALL 05V034000 (FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY: FILLER PIPE AND CAP). THE DEALER OR MANUFACTURER HAD NOT BEEN NOTIFIED AND THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE CURRENT MILEAGE WAS 36,000 AND THE FAILURE MILEAGE WAS 26,000. THE VIN WAS UNAVAILABLE.

Fuel System, Gasoline
Filed Feb 4, 201149,000 milesMI

WHEN FILLING THE FUEL TANK, AT THE COMPLETION OF FILLING THE PUMP AUTOMATICALLY SHUTS OFF AS NORMAL BUT ABOUT 1-2 SECONDS AFTER APPROXIMATELY 1-2 QUARTS OF FUEL COMES RUSHING OUT OF THE FILLER NECK. IF I AM LUCKY ENOUGH TO HAVE SELECTED A FUEL PUMP WITH A RUBBER "SHIELD", THE FUEL ONLY SPILLS ALL OVER THE SIDE OF THE TRUCK AND THEN CREATES A SIZABLE PUDDLE ON THE GROUND. IF I USE A PUMP WITH NO "SHIELD", I USUALLY END UP WITH A SATURATED SLEEVE EVEN IF I TRY TO GENTLY FINISH FILLING THE TANK. I AM VERY CONCERNED ABOUT THIS PROBLEM CAUSING A FIRE AND INJURING NOT ONLY MYSELF AND MY FAMILY, BUT ANY OTHERS NEAR ME AT THE GAS STATION.

Fuel System, Gasoline
Filed Jan 15, 201165,000 milesIN

MY 2007 DODGE DURANGO SPEWS FUEL OUT WHEN I FILL UP. AT FIRST I THOUGHT I DID SOMETHING WRONG, BUT IT DOES IT EVEN WHEN I FILL UP VERY SLOWLY. AFTER A BIT OF RESEARCH AND SPEAKING WITH MY MECHANIC IT SEEMS TO BE A COMMON PROBLEM AND I WISH DODGE WOULD DO SOMETHING ABOUT IT- THEY DID FOR THE 2005 MODEL YEAR. HOW IS THIS ANY LESS DANGEROUS? I HAUL MY KIDS AROUND IN THIS VEHICLE ALL THE TIME AND THE LAST THING I WANT IS ANYTHING TO HAPPEN TO THEM. *TR

Fuel System, Gasoline
Filed Jan 12, 201151,000 milesDE

ON MY 2007 DODGE DURANGO EVERY TIME THE GAS TANK IS FILLED IT OVERFLOWS ONTO THE GROUND WHICH IS A SAFETY HAZARD. THE FUMES ARE BAD INSIDE THE TRUCK AFTER THIS OVERFLOW AND I HAVE A CHILD RIDING IN THERE SO I HAVE TO WASH THE TRUCK EVERY TIME THIS HAPPENS. AT FIRST I THOUGHT IT WAS A FAULTY GAS PUMP BUT AFTER IT HAPPENED REPEATEDLY AT VARIOUS STATIONS I REALIZED IT WAS THE VEHICLE. THEN I THOUGHT IT MUST BE THE FILLER NECK SO I TOOK IT TO A SHOP TO HAVE IT REPLACED BECAUSE IT IS OUT OF WARRANTY AND $213 LATER IT STILL OVERFLOWING ON THE GROUND. NEXT I LOOKED ONLINE TO SEE IF ANYONE ELSE WAS HAVING THE SAME PROBLEM AND DISCOVERED MANY MANY PEOPLE ARE. 2005 THROUGH 2008 THAT I HAVE SEEN AND EVERYONE SAYS YOU HAVE TO REPLACE THE FUEL TANK BECAUSE OF A DEFECTIVE VALVE. THERE WAS A RECALL ON 2005 MODELS AND I CAN SEE WHY DODGE WOULD WANT TO IGNORE THE PROBLEM ON THE REST BECAUSE IT WILL COST THEM MONEY BUT I CANNOT UNDERSTAND WHY THE GOVERNMENT HAS NOT FORCED THEM TO DO A RECALL. THIS PROBLEM IS OBVIOUSLY A MANUFACTURER DEFECT. WHAT OTHER VEHICLES DUMP GAS ON THE GROUND WHEN THEY ARE 3 YEARS OLD? NONE! A RECALL NEEDS TO BE DONE ON THESE VEHICLES BEFORE SOMEONE GETS BLOWN UP OR BURNED. *TR

Exterior Lighting
Filed Jan 3, 201156,500 milesMT

WHEN ACTIVATING THE TURN SIGNAL TO THE LEFT, THE INDICATOR WILL COME ON AND WITHIN A FEW SECONDS, WILL START FLASHING TO THE RIGHT INSTEAD OF THE LEFT. AT TIMES, IT WILL JUMP BACK AND FORTH BETWEEN THE RIGHT AND LEFT INDICATORS, AND SOMETIMES NOT TURN ON AT ALL. AS OF 1-2-3-2011, THEY ARE TOTALLY INOPERATIVE.

Fuel System, Gasoline
Filed Jan 2, 201140,000 milesFL

FUEL SPRAYS OUT OF FILL HOLE WHEN TANK IS FILLED AND PUMP SHUTS OFF. THIS HAS BEEN DOING THIS FOR YEARS, AND I JUST LEARNED THIS WAS A COMMON PROBLEM TO DODGE VEHICLES. TO CORRECT, I NEVER FILL THE VEHICLE UP. *TR

Electrical System
Filed Dec 27, 201026,955 milesNV

I RECENTLY PURCHASED A 2007 DODGE DURANGO HAD IT BROUGHT UP ON 12/1/2010. THE TANK WAS EMPTY SO I WENT TO THE LOCAL GAS STATION TO FILL UP. LET IT SHUT OFF BY ITSELF WHEN FULL AND THERE WAS GAS SPILLING OUT OF THE TANK AFTER IT SHUT OFF. I ASSUMED IT WAS THE PUMP. SO FEW DAYS LATER HAD TO FILL AGAIN IT DID IT AGAIN DIFFERENT GAS STATION. THERE IS SOMETHING SERIOUSLY WRONG WITH THIS TANK AND A REALLY BIG SAFETY CONCERN FOR FIRE OR IF YOU DON'T CLEAN THE GAS OFF THE SIDE OF THE VEHICLE NEAR THE TANK RIGHT AWAY. I AM A MOTHER OF 2 SMALL CHILDREN AND THIS TERRIFIES ME. MY CAR HAS LESS THEN 36,000 MILES AND NOT EVEN A TRUE 3 YEARS OLD THIS SHOULD STILL BE CONSIDERED A FACTORY WARRANTY ISSUE OR DO THE RIGHT THING AND PUT AS A RECALL. ALL YOU HAVE TO DO IS GOOGLE THIS AND THERE ARE HUNDREDS TO THOUSANDS WITH THE SAME ISSUE. HTTP://WWW.YOUTUBE.COM/WATCH?V=FS5U63CN-II HERE IS A YOUTUBE VIDEO OF THE ISSUE MINE DOES AS HIS DOES ALSO. I JUST GOT THIS VEHICLE AND NOT EVEN DRIVEN MORE THAN 23 DAYS AND THE FUEL TANK IS MESSED UP, AND NOW THE GAS CAP LIGHT IS COMING ON AND WONT GO OFF, AND THE MALFUNCTION LIGHT ON THE INSTRUMENT PANEL IS NOW COMING ON. I BELIEVE ITS ALL FROM THIS FUEL TANK ISSUE. I CANT AFFORD AN EXPENSE LIKE THIS. NO ONE COULD PREDICT AN ISSUE LIKE THIS.

Electrical System
Filed Dec 25, 201035,000 milesVA

NO INCIDENT TO REPORT. TURN SIGNAL MALFUNCTIONED WHEN SIGNALING LEFT TURN. BOTH SIGNALS FLASHED.

Fuel System, Gasoline
Filed Dec 22, 201047,000 milesIN

THE FUEL TANK SHUT OFF OR OVERFILL DEVICE THAT PREVENTS OVERFILLING IS FAILING ON ALL DODGE DURANGOS IN OUR FLEET. THIS ALLOWS THE VEHICLE TO "BURP" OUT APPROXIMATELY 2 QUARTS OF FUELS WITH ENOUGH FORCE TO HIT THE ADJACENT PUMP. *TR

Fuel System, Gasoline
Filed Nov 29, 201046,000 milesCA

TL*THE CONTACT OWNS A 2007 DODGE DURANGO. THE CONTACT STATED THAT WHILE FILLING HER TANK, THE FUEL SPILLED BACK OUT ONTO THE GROUND. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000. THE VIN WAS UNAVAILABLE.

Fuel System, Gasoline
Filed Nov 19, 201066,000 milesNY

TL*THE CONTACT OWNS A 2007 DODGE DURANGO. THE CONTACT STATED THAT WHEN FUEL WAS ADDED TO THE VEHICLE IT SPILLED OUT OF THE FUEL TANK. THE DEALER INSPECTED THE VEHICLE AND WHEN THEY ADDED FUEL TO THE VEHICLE THE IDENTICAL FAILURE RECURRED AND SPRAYED FROM THE FILLER TUBE ONCE THE TANK WAS FULL. THE DEALER STATED THAT THE FUEL TANK WAS NEITHER UNDER WARRANTY OR RECALL. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 66000.

Steering
Filed Nov 15, 201059,000 milesMN

2007 DODGE DURANGO LIMITED, WE TOOK THE CAR TO GET AN ALIGNMENT DONE IN SEPT. 2010 AT DODGE OF BLAINE IN MN. THEY SAID THE LEFT TIE ROD WAS LOOSE DURING THE PRE INSPECTION. WE HAD IT FIXED. LESS THEN 2 MONTHS LATER THE LEFT TIE ROD COMPLETELY BROKE AND DETACHED FROM THE TIRE. I WAS DRIVING AT THE TIME WITH KIDS IN THE CAR. I'VE BEEN TOLD BY THE DODGE DEALERSHIP THAT THIS IS A PROBLEM THAT THEY SEE A LOT OF AND DODGE NEEDS TO DO SOMETHING ABOUT BUT HAS NOT YET. IS DODGE WAITING FOR A DEATH LAWSUIT BEFORE THEY DO A RECALL ON THIS. THIS COULD BE A VERY DEADLY PROBLEM. *TR

Exterior Lighting
Filed Nov 15, 201058,300 milesMN

2007 DODGE DURANGO LIMITED, I'M HAVING A ISSUE WITH THE BLINKERS. WHEN YOU TURN ON TO GO LEFT THE BLINKER BLINKS RIGHT. TO GO RIGHT IT GOES LEFT OR COMPLETELY STOPS WORKING PERIOD. I'VE BEEN TOLD THAT IT COULD POSSIBLY BE THE MULTI FUNCTION SWITCH. I TOOK IT TO THE DODGE DEALERSHIP BUT AT THE MOMENT THE PROBLEM DIDN'T EXIST. THEREFORE COULDN'T FIX THE PROBLEM. THIS IS DANGEROUS NOT TO MENTION YOU GET MANY TICKED OFF DRIVERS THAT DON'T UNDERSTAND WHAT YOUR DOING. IT MAKES ME NERVOUS TO DRIVE OR COME UP TO INTERSECTIONS. I HAVE TO VERY CAREFUL AND MAKE SURE THE BLINKER IS BLINKING THE RIGHT WAY SO I DON'T CAUSE AN ACCIDENT. I DON'T UNDERSTAND WHAT THE PROBLEM IS OR WHY I CAN MONTHS WITH OUT AN ISSUE AND A DAY OR TWO WITH PROBLEMS. *TR

Exterior Lighting
Filed Oct 27, 201098,000 milesTX

TL* THE CONTACT OWNS A 2007 DODGE DURANGO. THE CONTACT WAS DRIVING 5 MPH AND ATTEMPTING A LEFT TURN WHEN THE LEFT TURN SIGNAL SWITCH WAS ENGAGED. THE CONTACT STATED THAT THE LEFT TURN SIGNAL WOULD ACTIVATE MOMENTARILY BEFORE FAILING AND THE RIGHT TURN SIGNAL WOULD INDEPENDENTLY ACTIVATE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS ADVISED BY THE MANUFACTURER TO CONTACT THE DEALER FOR REPAIRS. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,000.

Fuel System, Gasoline
Filed Jun 9, 201049,000 milesFL

I HAVE A 2007 DODGE DURANGO. THE LAST THREE TIMES I PUT GAS (AT TWO DIFFERENT GAS STATIONS) THE GAS SPRAYED BACK OUT WITH LOTS OF FORCE. THE LAST TIME, I DID NOT EVEN FILL THE TANK COMPLETELY AND STILL THE GAS SPILLED OUT. AT FIRST I THOUGHT IT WAS THE GAS PUMP, BUT IT HAS OCCURRED AT TWO DIFFERENT GAS STATIONS. THE EMPLOYEE AT THE GAS STATION INDICATED THAT THEY SEEN THE SAME PROBLEM WITH OTHER DODGE DURANGO. I AM VERY CONCERN BECAUSE OF THE DANGER THIS SITUATION REPRESENT. CAN ANYONE PLEASE HELP? *TR

Fuel System, Gasoline
Filed Jun 7, 201036,125 milesFL

1. I NOTICED THE PAST FEW TIMES I FILLED UP, GAS WOULD SPEW UNDER PRESSURE ONCE I TOOK OUT THE GASOLINE HOSE. I THOUGHT IT WAS THE GAS STATION , BUT IT DOES IT AT ALL STATIONS. 2. IT DOES THIS EVERY TIME I FILL UP THE VEHICLE WITH GASOLINE. GASOLINE COMES OUT UNDER PRESSURE AND I THINK ITS A FIRE HAZARD. 3. WELL, I CANT FILL UP MY CAR BECAUSE OF THE PROBLEM. I LOOKED INTO IT AND NOTICE THERE WAS A RECALL ON 2005 DODGE DURANGO. I TOOK MY 2007 DODGE DURANGO TO DEALER AND TOLD THEM ABOUT THE ISSUE. I WAS REFERRED TO CHRYSLER CORPORATE , WHERE THEY TOLD ME I WOULD HAVE TO PAY A 100 DOLLAR COPAY SINCE THERE IS NO RECALL ON MY MODEL YEAR AND MY CAR IS OUT OF WARRANTY. I FEEL DODGE DID NOT CORRECT THE ISSUE WITH THE RECALL AND I SHOULD NOT HAVE TO PAY FOR A CLEARLY DEFECTIVE PRODUCT THAT HAS ALREADY BEEN PREVIOUSLY RECALLED ON OTHER MODEL YEARS. *TR

Engine and Engine Cooling › Engine
Filed May 24, 201041,940 milesFL

I HAVE A 2007 DODGE DURANGO HEMI LIMITED AND MY WIFE WAS DRIVING IT ON THE TURNPIKE EXPRESSWAY TOWARD SOUTH AT 55 MPH WHEN SUDDENLY THE ENGINE STALLS OUT WITHOUT ANY WARNING, SHE LOST COMPLETE CONTROL OVER THE CAR, THE BRAKES AND THE STEERING DID NOT WORK, SHE HAD TO MANEUVER THE CAR AND THANKS HER EXPERTISE AND NO CAR IN HER WAY, SHE CAN STOPPED IT PUTTING THE TRANSMISSION IN "PARK", WAS THE ONLY WAY TO STOP THAT DEADLY SITUATION. MY DAUGHTER WAS INSIDE THE CAR SO TERRIFIED. I TOOK IT BACK TOWED TO THE DEALER AND JUST LIKE MOST OTHERS WITH THIS PROBLEM THEY COULDN'T FIND ANYTHING. THEY ARE TRYING TO GET ME TO PAY THEM FIRST TO PUT A BATTERY AND ANOTHER SENSOR TO SEE WHAT HAPPENED OR WHAT IS THE PROBLEM, THEY DON'T KNOW. THIS CAR ALMOST KILLS MY FAMILY AND/OR SOMEONE ELSE AND POTAMKIN PLANET DODGE AT DORAL AND DODGE DOESN'T RESPONSE. I AM GOING TO GET LEGAL HELP FOR THIS MATTER. *TR

Fuel System, Gasoline
Filed May 13, 201042,000 milesTX

MY 2007 DODGE DURANGO SPILLS GAS OUT OF THE FILLER NECK EVERY TIME I FILL UP WITH GAS. *TR

Structure1 injured
Filed Apr 23, 201077,000 milesPA

I HAVE A DODGE DURANGO 2007. THE FRONT PASSENGER AND DRIVER SIDE DOORS SWING BACK WHEN YOU OPEN THE DOORS. MY FIANCE WAS GETTING OUT OF THE TRUCK AND THE DOOR SLAMMED BACK CLOSED ON HIS MIDDLE THREE FINGERS PIERCING HIS MIDDLE FINGER CAUSE HIM TO GET AND STITCH ON THE FRONT SIDE AND THE BACK SIDE OF HIS FINGER. I WAS GETTING OUT OF THE DRIVER SIDE AND THE DOOR SWUNG BACK CLOSE ON MY ANKLE! I HAVE CHILDREN AND I AM FEARFUL THEY WILL GET HURT. *TR

Tires › Valve
Filed Apr 20, 201057,000 milesIL

TL* THE CONTACT OWNS A 2007 DODGE DURANGO. THE CONTACT STATED THE TIRE PRESSURE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE FRONT AND REAR PASSENGER SIDE VALVE STEMS WERE REPLACED ON THE VEHICLE PREVIOUSLY AND WOULD NEED TO BE REPLACED AGAIN TO CORRECT THE FAILURE. THE DEALER CONFIRMED THERE WERE ISSUES WITH THE VALVE STEMS HOWEVER, WOULD NOT BE COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS 57,000 AND THE CURRENT MILEAGE WAS 58,342.

Vehicle Speed ControlCrash
Filed Mar 5, 2010NY

HAD OWNED OUR 2007 DODGE DURANGO FOR OVER 2 MONTHS, AND HAD BEEN DRIVING IT WITH NO PROBLEMS ON SNOW, SLUSH, ETC. ON DEC 29TH, 2009, I SLOWLY PULLED INTO MY IN-LAWS' DRIVEWAY AND WAS JUST ABOUT TO COME TO A COMPLETE STOP, WHEN THE CAR SURGED FORWARD. I TOOK MY FOOT OFF THE BRAKE AND HIT BRAKES AGAIN, THOUGH IT DID SLIDE INTO MY FATHER-IN-LAW'S CAR BEFORE I COULD STOP. CONSIDERING THE SLUSH, I THOUGHT PERHAPS I WAS CONFUSED IN THE COMMOTION AND MAYBE IT WAS JUST A SKID. HOWEVER, THE EXACT SAME THING HAPPENED THE NEXT DAY, AT AN INTERSECTION I WAS APPROACHING AT LESS THAN 5 MPH. RIGHT AT THE MOMENT THE CAR "SHOULD" HAVE STOPPED, IT SUDDENLY ACCELERATED, AND I HAD TO AGAIN TAKE MY FOOT OFF THE BRAKE AND THEN QUICKLY PRESS ON IT HARD SO THAT I WOULD STOP. THANKFULLY THE CAR APPROACHING FROM THE LEFT HAD NOT YET REACHED THE INTERSECTION YET. MY SISTER-IN-LAW ALSO FELT THE SURGE AND ASKED ME WHAT IT WAS. I TOLD HER THAT IT WAS WHAT HAD HAPPENED THE DAY BEFORE, BUT I DIDN'T UNDERSTAND WHAT WAS HAPPENING. THAT WAS OVER 2 MONTHS AGO AND IT HASN'T HAPPENED SINCE, AND FROM WHAT I UNDERSTAND, TAKING IT INTO THE DEALER PROBABLY WON'T DO ANY GOOD BECAUSE IT IS NOT A CONSISTENTLY OCCURRING PROBLEM AND THEY LIKELY WON'T BE ABLE TO TELL ME WHAT HAPPENED. HOWEVER, I AM STILL CONCERNED ABOUT IT, ESPECIALLY CONSIDERING THE RECENT BRAKE FAILURES/SUDDEN ACCELERATION INCIDENCES I AM HEARING ABOUT... I HAD NEVER HEARD OF IT HAPPENING TO ANYONE ELSE BEFORE. *TR

Seats
Filed Feb 27, 201055,000 milesMT

ON FEBRUARY 27, 2010 WE, THE OWNERS, WERE DETAILING OUR 2007 DODGE DURANGO. IN ORDER TO FULLY DETAIL THE VEHICLE WE OPTED TO REMOVE THE SEATS IN ORDER TO SHAMPOO THE CARPETS. IN REMOVING THE BOLTS BELOW THE MIDDLE SEAT WITH A RATCHET, TWO OF THE BOLT HEADS BELOW THE MIDDLE SEAT SNAPPED OFF. THIS CONCERNS ME DEEPLY THAT THE LITTLE BIT OF MAN POWER EXERTED INTO REMOVING THE BOLTS IS A FRACTION OF THE POWER EXERTED IN A VEHICLE ACCIDENT. THESE BOLTS WOULD HAVE BEEN EASILY SNAPPED OFF IN THE EVENT OF A VEHICLE ACCIDENT. THIS PROBLEM DOES NEED TO BE ADDRESSED IN SOME WAY, SHAPE OR FORM. I HAVE TWO CHILDREN WHO SIT IN THE MIDDLE SEAT OF THIS VEHICLE 100% OF THE TIME AND I SHOULD NOT HAVE TO WONDER IF, GOD FORBID A VEHICLE ACCIDENT OCCURS, THAT THE MIDDLE SEAT, OR ANY OF THE SEATS IN MY CAR FOR THAT MATTER, ARE GOING TO STAY IN PLACE BECAUSE OF THE BOLTS SECURING THEM DOWN. PLEASE ADDRESS THIS ISSUE IMMEDIATELY. *TR

Fuel System, Other
Filed Jan 21, 201041,154 milesNC

I JUST PURCHASED A 2007 DODGE DURANGO AND NOTICED THAT EVERY TIME I FILL UP THE TRUCK AT A GAS STATION, INSTEAD OF THE GAS PUMP AUTOMATICALLY SHUTTING OFF ONCE THE GAS TANK WAS FULL, GAS WOULD SPIT/BACK OUT OF THE NOZZLE AREA AND RUN DOWN THE SIDE OF THE TRUCK. I AT FIRST THOUGHT IT MIGHT HAVE BEEN THE GAS STATION, BUT IT HAS OCCURRED THREE MORE TIMES AT DIFFERENT GAS STATIONS. NEEDLESS TO SAY, THIS IS VERY DANGEROUS AND APPARENTLY, THIS IS A VERY COMMON PROBLEM WITH OTHER DODGE OWNERS. I CALLED THE DEALERSHIP AND THEY SAID THAT BECAUSE I PURCHASED THE EXTENDED WARRANTY, I'M RESPONSIBLE FOR THE DEDUCTIBLE. THIS PROBLEM SHOULD HAVE BEEN A RECALL ON DODGE BEHALF. I'M AFRAID THAT BECAUSE I HAVE TO WAIT TO COME UP WITH THE DEDUCTIBLE, A MORE SERIOUS ACCIDENT COULD OCCUR IN THE MEANTIME. PLEASE CONTACT ME AT YOUR EARLIEST CONVENIENCE AND THANK YOU FOR YOUR ATTENTION TO THIS LETTER. *TR

Electronic Stability Control (esc)
Filed Nov 16, 2009AL

TIRE PRESSURE EXTREMELY LOW SEVERAL TIMES AND THE SENSOR NEVER DETECTED CHANGE IN AIR PRESSURE. MAJOR PROBLEM OCCURRED WHILE DRIVING AND TIRE WAS COMPLETELY FLAT AND SENSOR NEVER DETECTED PROBLEMS. THIS COULD HAVE CAUSED A SERIOUS BLOW OUT AND CAR CRASH. *TR

Fuel System, Gasoline
Filed May 17, 200922,000 milesCA

I OWN A 2007 DURANGO. ABOUT SIX MONTHS AGO, I NOTICED THAT WHEN FUELING UP, WHEN THE TANK WAS FULL, GAS WAS BLOWING OUT OF THE FILL VALVE WHILE THE GAS NOZZLE WAS STILL IN THE FILL VALVE. I TALKED TO THE DEALER ABOUT IT, BUT THE SERVICE MANAGER BASICALLY BLEW ME OFF, LIKE IT WAS MY FAULT. I STARTED WATCHING WHETHER THE AMOUNT OF FUEL IN THE TANK UPON FILLING UP MATTERED--IT DID NOT. THE FUEL WOULD SPILL OUT NO MATTER IF THE TANK WAS ON EMPTY, 1/4 FULL, 1/2 OR 3/4 FULL. I TRIED FUELING UP FIRST THING IN THE MORNING THINKING HEAT HAD SOMETHING TO DO WITH IT--IT DIDN'T THE FUEL STILL SPEWED OUT. THESE THINGS WERE TRIED AS A RESULT OF STATEMENTS MADE BY THE SERVICE MANAGER. *TR

Vehicle Speed Control
Filed May 5, 200919,000 milesIL

TL*THE CONTACT OWNS A 2007 DODGE DURANGO. THE CONTACT STATED THAT SHE TOOK THE VEHICLE TO THE DEALER EIGHT TIMES. WHEN SLOWING THE VEHICLE DOWN, THE BRAKES BECAME SOFT AND THE VEHICLE ACCELERATED WITHOUT WARNING. THE DEALER COULD NOT DETERMINE THE CAUSE OF THE FAILURE AND THE DIAGNOSTIC DID NOT PRODUCE ANY ERROR CODES. THE FAILURE OCCURS AT RANDOM. DURING THE FIRST VISIT TO THE DEALER, THEY KEPT THE VEHICLE FOR THREE DAYS AND FOUND NO FAILURES. DURING THE SECOND VISIT, THEY KEPT THE VEHICLE FOR 13 DAYS AND STILL FOUND NO FAILURES. DURING EACH ADDITIONAL VISIT, NO FAILURE WAS FOUND. THE FAILURE MILEAGE WAS 19,000 AND CURRENT MILEAGE WAS 30,000. UPDATED 05/26/09 *BF THE CONSUMER ALSO STATED THE VEHICLE WOULD JUMP PUT OF GEAR. UPDATED 05/28/09.*JB

Seats
Filed Sep 12, 2008NC

I HAVE A 2007 DODGE AND THE SEATS ARE DEFECTED. THEY STAIN EVEN WITH WATER. I HAVE TAKEN IT TO THE DEALER SHIP SEVERAL TIME AND FINALLY WE HAVE CAME TO A RESOLUTION. I WILL HAVE THEM REPLACED WITH LEATHER AND BE DONE WITH THIS PROBLEM BUT THE SEATS ARE GOING TO STAIN AND THERE'S NOTING NO ONE CAN DO TO GET THEM OUT. *TR

TiresCrash
Filed Jun 26, 200812,000 milesMI

TL*THE CONTACT OWNS A 2007 DODGE DURANGO. WHILE DRIVING 65 MPH AND TOWING AN RV, THE FRONT DRIVER SIDE TIRE CAME OFF OF THE RIM. THE VEHICLE AND THE RV WERE DESTROYED. THE TIRES WERE INSPECTED AND A TECHNICIAN STATED THAT THEY WERE 2-PLY SIDEWALL TIRES, WHICH COULD ONLY SUPPORT 1,300 LBS, ALTHOUGH THE MANUFACTURED ADVERTISED THAT THE VEHICLE COULD TOW 10,000 LBS. THEREFORE, THE TIRES THAT WERE PLACED ON THE VEHICLE WERE MEANT FOR LIGHT PASSENGER VEHICLES. THE FAILURE AND CURRENT MILEAGES WERE 12,000. UPDATED 09/16/08. *LJ UPDATED 09/18/08. *JB

Steering
Filed May 29, 200842,831 milesLA

TL*THE CONTACT OWNS A 2007 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 40 MPH AND ATTEMPTING TO MAKE A TURN AROUND A CURVE, THE STEERING WHEEL LOCKED AND THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL. SHE HAD TO WAIT A MINUTE OR TWO FOR THE STEERING WHEEL TO UNLOCK. THE VEHICLE WAS TAKEN TO A DEALER, WHO INSTRUCTED HER TO LOOK IN THE OWNER'S MANUAL AND CALL THE NUMBERS LISTED REGARDING RECALL INFORMATION. THE VIN IS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 06V386000 (STEERING). THE CURRENT MILEAGE WAS 43,331 AND FAILURE MILEAGE WAS 42,831. UPDATED 06/16/08 *BF

Service Brakes, Hydraulic › Pedals and LinkagesCrash1 injured
Filed Apr 29, 200820,000 milesSC

TL*THE CONTACT OWNS A 2007 DODGE DURANGO. WHILE PULLING INTO A TIRE SHOP PARKING LOT, THE CONTACT'S FOOT SLIPPED OFF THE BRAKE PEDAL AND ONTO THE ACCELERATOR PEDAL. THE VEHICLE DROVE INTO THE TIRE SHOP WALL AND THROUGH THE SHOWROOM FLOOR. AN EMPLOYEE SUSTAINED A BROKEN LEG. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE BRAKE AND ACCELERATOR PEDALS WERE TOO CLOSE AND SHOULD BE SPACED APART. THE FAILURE MILEAGE WAS 20,000.

Power Train › Automatic Transmission1 injured
Filed Dec 10, 200725,000 milesCA

TL*THE CONTACT OWNS A 2007 DODGE DURANGO. THE CONTACT EXITED THE VEHICLE AND LEFT IT RUNNING. SHE REACHED INSIDE TO CUT OFF THE VEHICLE AND AS SOON AS SHE REMOVED THE KEYS FROM THE IGNITION, THE VEHICLE JUMPED OUT OF GEAR AND BEGAN TO ROLL BACK. THE CONTACT ATTEMPTED TO ENGAGE THE EMERGENCY BRAKE, BUT WAS UNSUCCESSFUL. THE DRIVER SIDE DOOR THREW THE CONTACT TO THE GROUND. THE FRONT TIRE RAN OVER THE CONTACT'S LEFT LEG. THE VEHICLE ROLLED INTO THE MIDDLE OF THE STREET AND STOPPED. SHE WAS TRANSPORTED TO THE HOSPITAL AND SUSTAINED INJURIES TO HER LEFT LEG. THE DEALER HAS NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 32,000 AND FAILURE MILEAGE WAS 25,000.

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Nov 12, 2007TX

I HAD BEEN NOTICING THAT WHEN I WOULD FILL UP MY DURANGO, WHEN IT GOT TO THE TOP, IT WOULD SPILL OUT ALL OVER MY CAR AND ON THE GROUND. AT FIRST I THOUGHT IT WAS JUST A FLUKE BUT IT HAS CONTINUED TO DO SO. I CALLED THE DEALERSHIP AND ALL THEY TOLD ME WAS THAT THEY WOULD JUST HAVE TO LOOK AT IT TO DISCOVER WHAT THE PROBLEM WAS. I THEN TOOK IT TO MY MECHANIC AND HE TOLD ME THAT THERE WAS A RECALL FOR THIS VERY THING AND ADVISED ME TO CALL THE NUMBER LISTED 1-800-853-1403. I WAS TOLD BY THE PERSON ON THE ON THE OTHER END THAT MY DURANGO WAS NOT ONE OF THEM. I PROCEEDED TO TELL HER EVEN THOUGH WHEN THIS VERY RECALL IS EXACTLY WHAT MY CAR IS DOING AND IT IS A 2005 MODEL. SHE SAID NO. WELL I AM NOW HAVING TO HAVE THIS SAME RECALL ISSUE FIXED AND PAID FOR OUT OF MY OWN POCKET BECAUSE YOU DON'T BELIEVE MY MECHANIC. HE WILL BE SUBMITTING THIS ON THE BILL AS TO WHAT HE HAD TO DO TO FIX THE PROBLEM. I TRIED DOING THIS THE NICE WAY BUT NO ONE ON THE OTHER END WOULD LISTEN. GO FIGURE. I WILL ALSO BE FILING A COMPLAINT WITH THE BBB AS WELL. *TR

Tires › Temporary/Emergency Spare Tire
Filed Oct 15, 2007MD

SPARE WHEEL AND TIRE ARE DIFFERENT SIZE (SMALLER) THAN THE WHEELS/TIRES ON THE GROUND. CAR PURCHASED WITH "FULL SIZE SPARE" SPECIFIED. DEALER AND CHRYSLER CUSTOMER CARE SAY "THE SPARE YOU HAVE IS WHAT THE SPECS SAY ARE STANDARD". THEY ALSO SAY, "IT'S ONLY A SPARE". THIS FULL-TIME 4WD CAR CONTAINS MANY WARNINGS ABOUT KEEPING ALL TIRES SAME INFLATION, SIZE, TYPE, ETC. TO PREVENT DAMAGE TO THE TRANSMISSION. AFTER THE SAME PROBLEM WITH LIGHT TRUCKS OCCURRED, CHRYSLER BEGAN SHIPPING SPARE SAME SIZE AS TIRES ON THE GROUND. *TR

Power Train › Automatic Transmission
Filed Sep 28, 200750 milesTX

1. PASSENGER FRONT WINDOW GOES DOWN BY ITSELF WHEN DRIVING AS THOUGH SOMEONE HAS PUSHED THE AUTO DOWN CONTROL - BUT THIS IS NOT THE CASE. HAVE TAKEN IT TO THE DEALER 3 TIMES TO BE FIXED. THEY SAID THEY RESET THE CONTROLS. IT IS HAPPENING AGAIN. I AM NOW ALSO EXPERIENCING ISSUES WITH PUTTING THE VEHICLE IN REVERSE. THE CAR STARTS BACKING UP THEN THE GOES INTO NEUTRAL AUTOMATICALLY. *JB

Air BagsCrash2 injured
Filed Sep 25, 2007127 milesFL

TL*THE CONTACT OWNS A 2007 DODGE DURANGO. WHILE DRIVING 50 MPH, THE ABS, TRACTION CONTROL, AND CRUISE CONTROL LIGHTS ILLUMINATED. THE DEALER STATED THAT THE WHEEL SENSOR WAS FAULTY, HOWEVER, THEY DID NOT MAKE A REPLACEMENT. WHILE DRIVING 30 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE WHEN HE DEPRESSED THE BRAKE PEDAL. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. APPROXIMATELY ONE WEEK LATER, WHILE DRIVING 50 MPH, HE LOST CONTROL OF THE VEHICLE AGAIN AND CRASHED INTO THE GUARDRAIL. THE FRONTAL AIR BAGS FAILED TO DEPLOY AND A POLICE REPORT WAS FILED. THE ROAD CONDITIONS WERE WET. THE DRIVER SUSTAINED BRUISES TO HIS LEFT SHOULDER AND THE PASSENGER SUSTAINED BRUISES ALL OVER, INCLUDING A SORE BACK. THE FAILURE MILEAGE WAS 127 AND CURRENT MILEAGE WAS 9,100.

Vehicle Speed Control › Accelerator Pedal
Filed Sep 12, 2007200 milesAZ

TL*THE CONTACT OWNS A 2007 DODGE DURANGO. WHILE DRIVING 10 MPH, THE CONTACT'S FOOT SLIPPED OFF THE ACCELERATOR PEDAL AND PREVENTED HIM FROM APPLYING THE BRAKES IN TIME. THE DEALER STATED THAT THEY COULD NOT PROVIDE ANY ASSISTANCE. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE WAS 700 AND FAILURE MILEAGE WAS 200.

Steering
Filed Apr 4, 2007GA

I HAVE A 2007 DODGE DURANGO BOUGHT 3/7/07, AND ON DATE 4/4/07 BEEN IN SHOP TWICE FOR STEERING ISSUES AND THEY HAVE BOTH TIMES SAID NOTHING IS WRONG. THE DURANGO ALSO HAS IDLE ISSUE AND HARMONIC BALANCE ISSUE. WHEN DRIVING I HAVE TO KEEP STEERING TO THE LEFT IN ORDER TO STAY STRAIGHT, TURN TO RIGHT NOT EVEN HALF INCH AND YOU ARE IN THE OTHER LANE OF TRAFFIC. GO AROUND CURVE AT 35 TO 45 MPH AND YOU FEEL LIKE TIRES ARE GOING TO FALL OFF. DEALER SHIP HAS ON BOTH OCCASIONS IN SHOP SAID NOTHING WRONG. THERE IS A RECALL ON STEERING HOWEVER MINE WASN'T INCLUDED. VERY HARD TO MAINTAIN OWN LANE WHEN DRIVING. NOTHING HAS CORRECTED. A BACK TIRE WAS REPLACED ON 4-2-07 DEALER CHECKED DROVE AND DIDN'T FIND ANYTHING. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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